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IT Technician at Thaba Chweu
Real User
Allows recovery almost immediately while enabling you to continue fixing the problem of the affected machine
Pros and Cons
  • "In Veeam backup, the most valuable feature for me is the recovery. It allows me to recover almost immediately while I continue fixing the problem of the affected machine."
  • "I would like to see the licensing model improved. They have recently changed the model and have made it more complicated."

What is our primary use case?

We use it for replication purposes. It makes recovery simple and we can also have a dummy recovery in order to show auditors and our superiors that our backup software really works.

What is most valuable?

In Veeam backup, the most valuable feature for me is the recovery. It allows me to recover almost immediately while I continue fixing the problem of the affected machine.

What needs improvement?

I would like to see the licensing model improved. They have recently changed the model and have made it more complicated.

For how long have I used the solution?

I've been using Veeam since 2016. I'm currently on Veeam ONE version 11. The solution is deployed on-prem.

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What do I think about the stability of the solution?

The product doesn't require any specific maintenance. In our company, there are currently 10 people working with Veeam backup.

The solution is stable. The performance is all right. When you are using VMware hypervisor, it sometimes has minor issues, but they are not something to tell home about.

What do I think about the scalability of the solution?

The solution is extremely scalable.

How are customer service and support?

Technical support really went out of the way to assist me. They even came to our offices to help us out with the issue we were experiencing at the time.

Which solution did I use previously and why did I switch?

We previously used the Symantec product, but it wasn't up to standard. We switched to Veeam because of its ease of use.

How was the initial setup?

It's simple. It's a straightforward process.

What about the implementation team?

Installation was done internally by our team. Deployment took about three hours 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive, but it's value for money.

What other advice do I have?

I would rate this solution 8 out of 10. 

My advice is to watch the admin videos available on the Veeam website.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1372698 - PeerSpot reviewer
Key Customer Manager at a tech vendor with 11-50 employees
Real User
Easy to install with good virtualization and the capability to scale
Pros and Cons
  • "For virtualization it's perfect."
  • "The pricing could be better."

What is most valuable?

For virtualization it's perfect.

The solution is very simple to install. The support and maintenance are also very easy.

The solution can scale.

For the most part, the stability is okay.

What needs improvement?

The solution is pretty much the same as a solution such as Comet, however, the only difference is that this is a bit weaker and not so strong at covering the applications and the physical servers side.

This solution is very young and they don't have a lot of references. 

For physical servers and some applications like SAP and databases, they're less good.

It's not quite as secure as Comet.

The pricing could be better.

For how long have I used the solution?

I've been using the solution for more than five years.

What do I think about the stability of the solution?

The stability is okay. It's not as good as Comet. Veeam is stable, however, it's not quite optimized correctly.

What do I think about the scalability of the solution?

The solution is scalable, however, Comet is better in this regard. That said, if a company would like to expand, they can do so.

We have about 2,000 users on the solution. We have about 15 customers using the product.

How are customer service and technical support?

Technical support is fine. They are helpful and responsive. We're satisfied with the level of service they provide.

Which solution did I use previously and why did I switch?

I've also used Comet, which I would describe as better almost across the board, except for the virtualization.

How was the initial setup?

The installation is pretty easy. It's not too complex.

It's 20% faster to install than Comet. It doesn't take too long to deploy.

Once everything is set up, it's very easy to maintain everything.

What's my experience with pricing, setup cost, and licensing?

The solution keeps getting more and more expensive. They should work on the pricing.

Every year, they seem to raise the price by 10-15%. They used to be cheap. Now they are costly.

What other advice do I have?

We have the solution deployed both on-premises and on the cloud.

I'd rate the solution at an eight out of ten. We're quite satisfied with the solution overall.

I'd recommend this solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Veeam Data Platform
February 2025
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MOHAMEDTALIB - PeerSpot reviewer
Director at NVIT
Real User
Offers a strong performance and a high level of compatibility with other applications
Pros and Cons
  • "Strong performance with a high level of compatibility."
  • "Device backup could be improved."

What is most valuable?

The solution offers a strong performance, higher than Acronis. It has a high level of compatibility with the majority of applications such as Nutanix and others. 

What needs improvement?

The backup of the device could be improved and it's also quite an expensive solution, more expensive than Acronis. 

For how long have I used the solution?

I've been using this solution for five years. 

How are customer service and technical support?

Veeam provides decent customer service. 

Which solution did I use previously and why did I switch?

I've used HiQ and Quest NetVault, and like them both.

What other advice do I have?

I rate this solution a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
reviewer1437477 - PeerSpot reviewer
IT Manager at a consultancy with 1,001-5,000 employees
Real User
Easy to set up, supports file and image-level restore, and offers on-the-fly migration
Pros and Cons
  • "The initial setup was very easy."
  • "If a single file is corrupt then the restoration of the entire backup will fail."

What is our primary use case?

We use Veeam to back up our virtual machines, software, and data.

We also use it to replicate data that is on the cloud, outside of the company.

What is most valuable?

It is very easy to restore files and images.

It supports migration on the fly.

What needs improvement?

If a single file is corrupt then the restoration of the entire backup will fail. This type of dependency is a problem.

I would like to see some customized backup functions that allow the end-users to make copies of files.

For how long have I used the solution?

I have been working with Veeam Backup & Replication for six years.

What do I think about the stability of the solution?

Veeam is a stable solution and we haven't had any problems with it.

What do I think about the scalability of the solution?

We have not needed to scale yet, but if required, I think that it is scalable.

We have one group who is using it. Our end-users do not run backups themselves.

How are customer service and technical support?

This product is supported well.

How was the initial setup?

The initial setup was very easy.

What's my experience with pricing, setup cost, and licensing?

We are happy with the pricing and we pay for licensing on a subscription basis.

Which other solutions did I evaluate?

We evaluated Commvault as a backup solution but settled on Veeam.

What other advice do I have?

For users who are interested in folder backup, I recommend Veeam.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Director at FNF
Real User
An excellent replication solution that's easy to set up, has good compression, and offers great stability
Pros and Cons
  • "The whole replication aspect of the solution is excellent because it compresses the data so well."
  • "It would be ideal if users could know that their data is backed up and have some security functionality where you can actually use the backup to spin up a new cluster and take it from there."

What is our primary use case?

We primarily use the solution for backup and replication.

What is most valuable?

The whole replication aspect of the solution is excellent because it compresses the data so well. 

The way you get everything on one pane and see the whole environment because you're top is one of the reasons I really like Nutanix.

What needs improvement?

It would be ideal if users could know that their data is backed up and have some security functionality where you can actually use the backup to spin up a new cluster and take it from there. 

If they can create a virtual environment with the traffic environment that would be beneficial.

For how long have I used the solution?

I've been using the solution for over a year.

What do I think about the stability of the solution?

The solution is very stable once it's up and running.

What do I think about the scalability of the solution?

The solution is easily scalable if you have to move to a larger site.

How are customer service and technical support?

Nutanix technical support is excellent. You can't get better. You won't get better.

Which solution did I use previously and why did I switch?

I used HP, the normal three-tier environment, and I wanted to go to upper coverage, so I switched.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We handled the implementation ourselves.

What other advice do I have?

We're using the on-premises deployment model.

The solution has some really nice features, but there is a lot of competition in the open-source market. I'd truthfully also prefer an open-source solution as well.

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technical Consultant / EUC Specialist at a tech services company with 51-200 employees
Real User
The ability of instant VM recovery is the most valuable feature. It is more stable then most other solutions in this area.
Pros and Cons
  • "The ability of instant VM recovery, which means starting the backup VM and getting it online while the recovery is still happening is the most valuable feature."

    How has it helped my organization?

    One of our customers was hit by a ransomware attack shortly after they implemented the multi-tier backup with Veeam. They were able to recover 10.000+ files almost instantly and never lost more then 2 hours of work.

    What is most valuable?

    The ability of instant VM recovery, which means starting the backup VM and getting it online while the recovery is still happening is the most valuable feature. Also, the ability to construct a multi-tier backup system, where the final backups can even be stored on tape.

    It is the best product for backup of virtualised servers, individual VMs and single servers. The product is getting even better by being able to back up single files as well

    What needs improvement?

    Room for improvement is actually more in the way of licensing. The really good and useful features are in the Enterprise plus edition, and that one is really expensive. I've had customers shying away from Veeam because of the price tag attached to the version they really wanted. For one host with 2 CPUs (very common these days) Enterprise Plus costs $1900, and we are talking about virtualisation hosts so there will be a couple of them.

    Now that Veeam has announced new versions and features I fear the price will go up even more.

    What do I think about the stability of the solution?

    The product is more stable then most other solutions in this area. We have not had any complaints in five years.

    What do I think about the scalability of the solution?

    Up to Version 9 we could not backup to tape, which was a show-stopper for some companies. The ability to backup encrypted VMs to Azure or AWS cloud infratructure eliminates all scalability issues.

    How are customer service and technical support?

    We seldom contact support, but in the cases we do, I’d give it a 9, 10 being the best.

    Which solution did I use previously and why did I switch?

    We are consulting customers who have special needs in backup situations (among other stuff). Veeam was always the best solution to backup VMs and with continuing virtualisation this became more important. Now that we can do file level backup as well, we expect more customers moving to Veeam.

    How was the initial setup?

    It is very easy to implement Veeam and relatively easy to get good results initially. However, as with every backup solution, it can get very complex very fast, so consulting and planning is needed with regard of more complex setups.

    What's my experience with pricing, setup cost, and licensing?

    We are partnered with Veeam, so always get a consulting company for good prices and help with the planning and setup.

    Which other solutions did I evaluate?

    We have experience in many backup solutions, including IBM Tivoli, Avamar, and Zerto. They have their purpose but are more specialised/complex and mostly more expensive.

    What other advice do I have?

    Get a consulting company to look at your setup and needs. Have them evaluate more than one backup solution and have them run a proof-of-concept so you can get a good grasp of the products. Test the two best ones, then choose the winner.

    Disclosure: My company has a business relationship with this vendor other than being a customer: We are Veeam Partner, we also have trained Veeam teachers. We are not biased towards Veeam, but it is our backup tool of choice for most setups.
    PeerSpot user
    PeerSpot user
    System Architect - Cloud Services at a tech services company with 501-1,000 employees
    Consultant
    The system automatically tests the backups, without impacting the production systems.

    Valuable Features:

    Instant Recovery – Instantly recover a virtual machine from the backup file on backup storage, then migrate it back into production. RTO’s can be measured in minutes.

    Virtual Lab – Spin up an environment (web app, middleware, and a database) from the backup files in a virtual network bubble and tinker around with it – maybe apply and test patches (not that they ever go wonky).

    SureBackup – Ever restored something only to find out you didn’t configure the backup job correctly. This feature tests the backups, without impacting the production systems. What a brilliant idea! To actually test the validity of restoring from backups.

    Improvements to My Organization:

    Ability to attract customers with a simple product to protect their data and lead them into conversations about how to enable business outcomes that are positive as opposed to catastrophic. With the multiple facets of potential data compromise (ie: Virus, Ransomware, employee mistake, etc., etc.) and or destruction, educating our customers on the inexpensive options that can provide quick remediation to inevitable outages that could be extremely detrimental to business continuity.

    Room for Improvement:

    The product is really awesome for the virtualized environment – hands down. It really lives up to its motto – it just works. One caveat – those physical servers that are still outliers. We are constantly hearing that our customers would be “SOLD” if there was a solid physical server solution. To their credit – I know they are working hard to provide a solution that meets these needs. And candidly, I want them to take their time and develop, test and deploy a solution that works as reliably as the current product.

    Use of Solution:

    I’ve used it for year through Cloud Connect, and the base platform for five years.

    Deployment Issues:

    We did have some small discoveries as we rolled out the product to our customers. WAN acceleration is extremely robust and a valuable feature built into the Enterprise version of the product.

    Stability Issues:

    We found that due to faster than typical internet speeds available (i.e. 1 GB) – we were not seeing the benefits that we had expected. Turning it off increased the speeds and reduced the bottleneck.

    Scalability Issues:

    One feature that was missing, but introduced in v9, is the ability to manage multiple repositories across disparate storage arrays or sources. Now the new feature can present them as one repository, allowing robust expansion without having to move and balance datasets as the increase in size, and we know how backup sets grow exponentially as time marches on.

    Initial Setup:

    The initial setup requires some thought as to sizing and future growth. But it is also very forgiving and adaptable as growth and complexity changes. Don’t let that statement fool you though. To take advantage of the more advanced feature – which are incredible (Virtual Labs for instance) do require some more advance investigation and for me – deep dives into the forums.

    Implementation Team:

    We leveraged talent in-house. Implementation of simple (but robust) functions can be really straight forward for most small to medium environments. To get basic services up running we suggest that customers download the free version and get started with it. This will introduce them to how Veeam approaches backup and recovery. Sometimes Backup Admins are a little shocked at how easy it is to admin, even though they have used and are very familiar with legacy products.

    Cost and Licensing Advice:

    Regarding pricing, most of our customer who have been used to buying, supporting and maintaining other well know products are shocked at how economical Veeam is and sometime question “how good can it be?” They are quickly convinced that it is a very robust product and start designing ways to “leverage” their backup data in ways they hadn’t imagined.

    Other Solutions Considered:

    We have evaluated and currently offer other products to meet specific needs. But as a general offering for our customers who have mostly virtualized environments, and want an economical way to protect and leverage their backups, Veeam has the most robust and forward thinking feature set.

    Other Advice:

    Start simple. Get it up and running. Then start investigating the many, many “cool” features that are available. Definitely take a look at future proofing technologies such as Virtual Lab, Cloud Connect for an offsite copy and SureBackup.

    Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Service Partner and part of the VSPP
    PeerSpot user
    Chris Childerhose - PeerSpot reviewer
    Chris ChilderhoseLead Infrastructure Architect at ThinkON
    ExpertTop 5Real User

    I agree about the physical servers and if they can come up with something that would sell many people even more on their solution. Using Endpoint Backup to me is a workaround as it is not fully supported like the product with "Best Case" support via email only but the product does work well for Veeam Repositories. Can't wait to see what comes in the future.

    it_user159084 - PeerSpot reviewer
    Senior Systems Engineer at a tech services company with 51-200 employees
    Consultant
    We used Netvault, but Veeam is far more flexible.

    What is most valuable?

    -Reliable consistent Backups/Restores

    -Ease of use despite doing complex work

    -Replication

    How has it helped my organization?

    a. Other than it has saved us from hours of work not having to rebuild servers and the many times it has helped us recover data that was valuable, I don't know how to translate that into money, but it's no small thing.

    b. This one is HUGE: We moved our entire data center, from one physical location to another, mind you we are 24 hour operation with sites across the state relying on the systems being up, and we never lost one hour of downtime. We used Veeam Backup and Recovery to migrate our entire Vmware Farm from old location to the new. It was awesome.

    What needs improvement?

    Tape support is there, but needs improvement. Netvault beats in that area. But most of our backups are to disk then to tape; but also copy to disk DR (in development). Reporting is lacking unless you get additional product. Very basic reporting. This would an easy area to improve upon.

    For how long have I used the solution?

    6 to 7 years.

    What was my experience with deployment of the solution?

    We have had some hiccups with it once in a great while. Nothing major, and nothing that would stop me from recommending it.

    What do I think about the stability of the solution?

    No.

    What do I think about the scalability of the solution?

    No.

    How are customer service and technical support?

    Customer Service:

    Good to Excellent.

    Technical Support:

    Good.

    Which solution did I use previously and why did I switch?

    Yes. We used Netvault (still use it in limited way). Veeam is far more flexible.

    How was the initial setup?

    Straightforward. We did not have to read volumes and volumes of tech docs. Interface was intuitive.

    What about the implementation team?

    In-house team.

    What was our ROI?

    No sure I have numbers - how about millions?

    What's my experience with pricing, setup cost, and licensing?

    It is priced per Socket. We have licensed 24 servers, 2 Sockets per server. Enterprise Edition.

    Which other solutions did I evaluate?

    Yes. Netvault, Vranger, commvault, and some others. I chose Veeam Backup after evaluating others because of it's reliability, ease of use and features.

    What other advice do I have?

    Do a test. Have good hardware to run on and to backup to. Best to have SAN aware backups which require you give access to the storage cards to LUNS that you are backing up. Either iSCSI or Fiber. Network backups work, but much faster with SAN aware.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2025
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.