We use the solution for its basic features, such as storage, backup and restoration.
Consultant at Daniyals Inc
The solution has a straightforward initial setup and comprehensive features, but the Veeam server should have local authentication and not be part of the domain
Pros and Cons
- "The good thing about Veeam is that its initial setup and usage are straightforward."
- "When in a domain, the virus can easily attack the Veeam server, something which happened to us."
What is our primary use case?
What is most valuable?
While I have not made use of the disaster recovery option myself, I know it to be pretty good.
What needs improvement?
We encountered a ransomware virus issue, after which we made the environment so that the Veeam server is not in a domain, but a local one, and this helped us resolve the issue. As such, Veeam should state that it's best to have the Veeam server in a non-domain environment, for the preventing of any ransomware issues, with local authentication instead.
When in a domain, the virus can easily attack the Veeam server, something which happened to us. Even our own antivirus solution - whose name I wish to withhold - failed to detect this. Ultimately, we had to go for the Microsoft scanner, which actually helped us to rid ourselves of the virus.
While Veeam does provide the latest patches, it states that it is even fine to have a non-domain environment. It should have that frontline statement that the Veeam server should not be part of a domain for best anti-ransomware practices.
For how long have I used the solution?
I have been using Veeam Backup & Replication for probably around two years.
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What do I think about the stability of the solution?
While Veeam does provide the latest patches, it states that it is even fine to have a non-domain environment. It should have that frontline statement that the Veeam server should not be part of a domain for best anti-ransomware practices.
How are customer service and support?
I did not have personal dealings with tech support. One of the IT managers did.
How was the initial setup?
The good thing about Veeam is that its initial setup and usage are straightforward.
What about the implementation team?
The solution is simple and easy and there is no need to be an IT architect to deploy it. This can even be handled by an engineer.
The maintenance of the solution for pulling updates is not a big deal. It's manual. It only involves the operation of Veeam agents to the latest version.
What other advice do I have?
I feel the solution's features to be comprehensive, although I did not make use of all of them.
I rate Veeam Backup & Replication as a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a tech services company with 11-50 employees
Beneficial application awareness, low maintenance, and user-friendly
Pros and Cons
- "The most valuable feature of Veeam Backup Replication is application awareness. Additionally, the solution is user-friendly and it has been working very well."
- "The implementation was straightforward. However, we used an integrator, the process could be easier for us to do it ourselves."
What is our primary use case?
We use Veeam Backup Replication for many purposes, such as emails incidents with our users, full email retrieval, or registration. Additionally, I have restored virtual machines, entire working servers, SQL servers.
What is most valuable?
The most valuable feature of Veeam Backup Replication is application awareness. Additionally, the solution is user-friendly and it has been working very well.
For how long have I used the solution?
I have been using Veeam Backup & Replication for approximately six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found Veeam Backup Replication scalable.
We have approximately 300 users using the solution.
Which solution did I use previously and why did I switch?
We previously used Symantec Backup Exec. As we moved forward from the physical environment to the virtual environment, we changed products to Veeam Backup Replication. We found that Veeam Backup Replication was the most usable, and fit our companies use case scenario best.
How was the initial setup?
The implementation was straightforward. However, we used an integrator, the process could be easier for us to do it ourselves.
What about the implementation team?
We had a system integrator that implemented the whole solution for us.
The solution does not need a lot of maintenance, the upgraders do not interfere with our systems very much.
What was our ROI?
We are satisfied with Veeam Backup Replication. It is a safeguard for our daily work and our environment. It has given us a substantial return on investment.
What's my experience with pricing, setup cost, and licensing?
We are on an annual license for Veeam Backup Replication. We could expand or upgrade the license for the Office365 features. Next year we might go to a three-year plan for support on license.
What other advice do I have?
In the next year, we will move to Office365 and could use the cloud features. We will upgrade our license and check the new features of Veeam Backup Replication.
I rate Veeam Backup Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Director of IT Operations and Infrastructure at a insurance company with 5,001-10,000 employees
Fast backup speeds, helpful support, and scalable
Pros and Cons
- "Veeam Backup Replication is easy to use and has high performance. The backups are very fast. It's a complete solution that fulfills our current needs."
- "The replication functionality only works for VMware environments. Veeam has a backup agent for AIX operating systems, and we will like to see the replication functionality available for the AIX operating system. Additionally, if the backup functionality for AIX to be included in the Veeam console would be an advantage."
What is our primary use case?
We use Veeam Backup Replication for our backups, for Windows, Linux backups, AIX backups. We also use it for backups for Office 365 mailboxes and files.
What is most valuable?
Veeam Backup Replication is easy to use and has high performance. The backups are very fast. It's a complete solution that fulfills our current needs.
What needs improvement?
The replication functionality only works for VMware environments. Veeam has a backup agent for AIX operating systems, and we will like to see the replication functionality available for the AIX operating system. Additionally, if the backup functionality for AIX to be included in the Veeam console would be an advantage.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately three years.
What do I think about the stability of the solution?
Veeam Backup Replication has been stable.
What do I think about the scalability of the solution?
The scalability of Veeam Backup Replication is good.
How are customer service and support?
We have contacted the support and they are very good.
How was the initial setup?
The implementation of Veeam Backup Replication was at a medium level of difficulty. It was not completely easy, or complex.
The full deployment took approximately four months.
What other advice do I have?
I would recommend others to use this solution.
I rate Veeam Backup Replication a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Simple interface for small businesses with poor equipment integration
Pros and Cons
- "A simple and stable solution for small businesses that use virtualization."
- "Integration with other equipment could be improved."
What is our primary use case?
We are a solution provider company and have several support contracts with our customers. We try to select the best solution for each of them. In a small environment, we prefer using Veeam Backup. It's useful in many small businesses where they use virtualization.
What is most valuable?
We use Veeam because it's easy to use. The interface is very simple.
What needs improvement?
Integration with the other equipment could be improved. For example, Tape Autoloader integrating with other storage products that are customized for backup solutions, or EMC Data Domain integrating with NetApp storage. Backup solutions today have a critical role in many data centers. We face a lot of malware attacks and ransomware. I think backup solutions are critical and this backup solution should be flexible.
It would be great to work with other solutions and new technologies like Kubernetes, or Docker integrating with private cloud solutions such as Azure, Google, or OpenStack. Veeam is not as efficient as Veritas NetBackup.
For how long have I used the solution?
We've been using Veeam for more than six or seven years.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
If you have a simple environment, Veeam is useful, but when it comes to scalability and you have a more complex environment, it isn't a good solution for advanced customers that want business continuity or have more complex data centers. For example, if you have three data centers and you're looking for replication between them, or you want to replicate your backup, Veeam isn't the most useful.
How was the initial setup?
This solution can be set up without any external support and it can be done in many environments. In general, we didn't have any problems with installation.
What's my experience with pricing, setup cost, and licensing?
Pricing for Veeam is very reasonable compared to Veritas or other products in my care. It suits many customers.
Which other solutions did I evaluate?
Between Veeam and Veritas Backup, Veritas is a unique product in several aspects. When you want to transfer your data over SAN, backup is needed and the solution in some environments is very important because window time is limited for them. When it's a huge amount of data that takes five or six hours a day to transfer, we have to use the SAN backup feature. In this area, Veeam isn't as good as Veritas NetBackup.
When you want to use this feature with Veeam, you have to share a lot of storage and many customers refuse this way of using the SAN backup feature. You can miss it easily. Many customers prefer compromising their source of data than using a SAN backup. For this reason, like IBM TSM, Veritas is one of the best.
What other advice do I have?
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor
Consultant at Daniyals Inc
Easy to install and understand, but it should be specified that the DR component must be out of the domain to protect against ransomware
Pros and Cons
- "I like that the solution is very simple to install."
- "The DR component should be part of the comprehensive package, not separate."
What is our primary use case?
We use the latest version, although I do not recall exactly which one.
We use the solution for our regular backups and replication. While I have proposed that we also use it for DR, I have been informed that this component in Veeam comes with a cost. Perhaps in the future we will do this.
What is most valuable?
I like that the solution is very simple to install. The setup is not complex.
The good thing about the solution is that it's easy to understand, implement and take back data and resources. It's not complex.
What needs improvement?
The solution is too expensive. While I feel the DR component to be very straightforward and simple, I have been informed by management that it is overly expensive, although I do not have the full financial information at my disposal to verify this on my own.
The DR component should be part of the comprehensive package, not separate.
Ransomware attacks present an issue. Veeam should make it clear that the server needs to be out of the domain when it comes to ensuring that there is no ransomware attack or security breach. This is an issue of primary importance. An ex-colleague of mine told me that when a ransomware attack occurred, the re-set team, which dealt with a similar Veeam setup, ensured that the server was not part of the domain. Specifying that the server must be out of the domain will ensure that no ransomware attacks will occur. This needs to be locally authenticated.
For how long have I used the solution?
I have been using Veeam Backup & Replication over the course of the past year.
What do I think about the scalability of the solution?
It is easy to take back data and resources.
How are customer service and support?
I have not had occasion to make use of tech support, although this was utilized in my previous company, where I was doing incorporation consulting.
How was the initial setup?
The solution is very simple to install. It is not complex. The implementation is easy.
What's my experience with pricing, setup cost, and licensing?
While I do not have all the financial information at my disposal, I understand from management that the DR component is too expensive.
What other advice do I have?
We have around 5,000 employees using the solution in my organization.
While the product is good, I would recommend that one be certain to have his Veeam server out of the domain. It should be locally authenticated.
I rate Veeam Backup & Replication as a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Domain architect at a financial services firm with 10,001+ employees
Requires better integration with database components and cloud services; VM backups are good
Pros and Cons
- "The solution does a good job with VM backups."
- "The solution is rather weak when it comes to database integration."
What is our primary use case?
Our primary use case of this solution is for application servers, web servers on Linux, Windows, AIX, databases, Db2, Sybase, Oracle and the like.
What is most valuable?
I think this solution does VM back ups very well.
What needs improvement?
I find this product to be rather weak when it comes to database integration and that really is problematic. It needs to have better integration with the database components as well as the cloud-based services.
For how long have I used the solution?
I've been using this solution for about a year.
What do I think about the stability of the solution?
At the moment, this product is not very stable.
What do I think about the scalability of the solution?
I think it is horizontally scalable, but not vertically very scalable. It tends to run into issues with regards to performance if you require vertical scalability.
How are customer service and technical support?
In South Africa, the technical support is average. They should respond more quickly and be more customer friendly. The rep really needs to be more knowledgeable.
Which solution did I use previously and why did I switch?
We previously used Veritas.
How was the initial setup?
The initial setup was quite complex and took us a few months to install. We used a partner and vendor for the installation because we had a lot of problems. As a result, we're not sure if we'll continue with the solution or choose an alternative.
What's my experience with pricing, setup cost, and licensing?
We chose Veeam because the licensing was cheap and we got a special deal from them.
What other advice do I have?
I wouldn't really recommend this solution. In terms of the integration of this solution, we're finding it doesn't do everything it promises. There is a difference between what the sales people tell you and the reality. Because of the issues we've had, I rate this solution four out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Support Team at a non-tech company with 10,001+ employees
Easy backups, easy to set up, and very stable
Pros and Cons
- "It is way easier to take backup with Veeam Backup & Replication than the regular ones."
- "They can improve the features and Veeam Enterprise Manager. The interface and features are kind of limited. It would be good if they can provide more features and a better interface. For example, if I want to provide certain users with the privilege to back up and restore and do day-to-day tasks, I cannot do it in the current version. It is like you either give everything to everyone or no user can have access to anything. In version 9, a lot of features were missing, and it wasn't clear. Version 10 is easier from the communication perspective, and the disk backup option is very clear."
What is most valuable?
It is way easier to take backup with Veeam Backup & Replication than the regular ones.
What needs improvement?
They can improve the features and Veeam Enterprise Manager. The interface and features are kind of limited. It would be good if they can provide more features and a better interface. For example, if I want to provide certain users with the privilege to back up and restore and do day-to-day tasks, I cannot do it in the current version. It is like you either give everything to everyone or no user can have access to anything.
In version 9, a lot of features were missing, and it wasn't clear. Version 10 is easier from the communication perspective, and the disk backup option is very clear.
For how long have I used the solution?
I have been using Veeam Backup & Replication for three years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. On our site, we are using it for almost 300 people.
How are customer service and technical support?
They are fast and good.
How was the initial setup?
The initial setup is very straightforward.
What other advice do I have?
I would rate Veeam Backup & Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior IT Engineer at a tech services company with 51-200 employees
With WAN acceleration, we send less data through our WAN lines. The reporting tool shows the status of the infrastructure.
What is most valuable?
- The quality of compression and deduplication is better than other products.
- The WAN acceleration allows us to send less data through our WAN lines.
- The easiness of the suite.
- The reporting tool, Veeam One, is very powerful and helps obtain a clear view of the infrastructure situation.
How has it helped my organization?
Let me start by mentioning that, before Veeam, my company used to backup data with Microsoft Robocopy. Backup times now are more than ten times faster and the data to be moved is only a fraction.
This behaviour has been improved with the new version, 9.5.
What needs improvement?
Determining the space for the WAN acceleration server sometimes is hard, especially if you have many source sites for the data. I would like to have a kind of storage space calculator that gives me an estimate for the size of the WAN accelerator server we are creating; give it a list of VMs to be backed up.
I am requesting this because the standard rules in the Veeam End User Guide often resulted in us making a wrong calculation, especially for the target WAN acceleration machine. The result was many failed backups due to "no more space" errors! And creating a VM that is "too big” wastes precious space (the opposite of what we want to achieve).
For how long have I used the solution?
I have used Veeam Backup & Replication and Endpoint Backup for three years and the full suite for six months.
What do I think about the stability of the solution?
Usually the program works well and it's stable.
What do I think about the scalability of the solution?
I think the resource request (storage space) for the whole suite (usually on a complex environment) is slightly high, especially the WAN accelerators. In any case, it is pretty scalable.
How are customer service and technical support?
Technical support is 7/10. Sometimes, it asks for logs and keeps asking for information that sometimes is unnecessary. This causes it to take a long time to understand the real problem and to obtain the solution.
Which solution did I use previously and why did I switch?
I previously used Backup Exec, the Acronis suite and many others, but Veeam was clearly better; that is the reason why I switched.
How was the initial setup?
We needed more than a month to set up a stable and working installation: first, because I did not know well some of the deep functions of the suite; and second, because to get the best results from Veeam, you need to build a complex network of machines.
What's my experience with pricing, setup cost, and licensing?
Pricing is a bit high from my experience and licensing can be improved; my company is a holding company and we had problems using licenses for sites around the world in the HQ server. (It's not allowed; we had to merge all the licenses into one big one.)
Which other solutions did I evaluate?
We saw more than a 10% compression ratio compared to Acronis Backup 11.5 tested earlier. I did it in March 2016 with a sample of 20 virtual machines and helped me complete a thorough test between various candidates (Veeam and Acronis were the finalists).
Based on my experiences with other backup software, we headed straight for this option.
What other advice do I have?
Do some (at least) high-level training for the suite: If you don't want to waste time with many attempts during the installation, the best option is to understand the fundamentals of the Veeam suite.
My impression is that this suite is usually reliable and very powerful.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Nice review. Veeam is a great product and when upgrading to the ENT+ license allows more features. We use Nimble integration mainly. I will have to check the WAN acceleration to see how this can help us too.