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it_user295755 - PeerSpot reviewer
Senior Infrastructure Engineer at a financial services firm with 10,001+ employees
Real User
We can now perform replications for migrating data and infrastructure upgrades.

What is most valuable?

Its replication piece allows us to migrate over to different servers and data centers.

Veeam lets me move machines from older platforms. I could have used the replication tools from VMware, but not for the older platform. Veeam allows the upgrade of infrastructure as well. It's easy to use once you get to know the tool.

How has it helped my organization?

We can now perform replication for migrating data.

What needs improvement?

  • Compression rates could be improved for moving thousands of machines at a time.
  • There was a small glitch that was resolved with a call to tech support.
  • Can't perform replication without creating snapshots, which takes up all the space in VM, so I must do so with physical machines.

How are customer service and support?

Technical support is excellent.

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Veeam Data Platform
March 2025
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How was the initial setup?

Depending on the infrastructure, if it's large, it should just find the physical box with lots of storage, and processors for moving lots of machines at a time.

You should consider the bandwidth, numbers of machines, and then determine whether to use physical machine or VM.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Systems Engineer at a financial services firm with 1,001-5,000 employees
Real User
It allows VM replication from one data center to another for DR.

What is most valuable?

Instant restore, file level restore, backup, copy/restore to/from cloud, VM replication from one data center to another for DR.

How has it helped my organization?

Fast recovery, backup stored in 3 locations: locally, other location, and in the cloud (iLand).

If our primary data center goes down, our VMs are replicated to another data center so we will be up and running in less than 15 minutes.

Backup stored in multiple locations.

What needs improvement?

The product works perfectly for us. After they added endpoint backup for physical servers the product is 10/10.

For how long have I used the solution?

4 years

What was my experience with deployment of the solution?

Not at all, and we have a few Veeam servers in different locations.

What do I think about the stability of the solution?

No, just make sure you not run out of space, that's all.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

10, great customer service.

Which solution did I use previously and why did I switch?

ArcServe, Symantec. I had always problems with the backup until I switched to Veeam.

First, it's agentless for your VMware or Hyper-V VMs, but you need to install an agent if you want to backup physical servers. Second, the backup just works and I get alerts when a backup fails. But the only time when the backup fails is when I run out of space.

I don't need to worry about testing the backups because with SureBackup, Veeam is restoring the backup automatically and is checking if the restore works.

Brilliant.

How was the initial setup?

Very simple-- just download the product and go through the wizard.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

Maybe Veeam is not the cheapest product, but it is the best backup solution I have ever used. If you want to sleep at the night, don't worry about your data , spend a few more $$ on the Veeam solution, and I guarantee you will love it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
March 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
it_user176604 - PeerSpot reviewer
Server Administrator at a religious institution with 501-1,000 employees
Vendor
Set up is very easy. Pick your proxy server, set up the repositories and off you go. The backup compressions needs work.

What is most valuable?

  • Replication
  • WAN Accelerator
  • Backup
  • Ease of use
  • File Level restoration

How has it helped my organization?

Restores are faster. Moving virtual machines from one location to another is easier and is far less time consuming than Tape backups. Setting up jobs replicas or backup jobs is also quick and easy.

What needs improvement?

Backup compression. It has got better but still could improve somewhat.

For how long have I used the solution?

3+ years (I started with the Veeam Free Edition and have used the Full Product since 6.5)

What was my experience with deployment of the solution?

The only issues i've had is with updates. The program will error and then the server needs rebooting or the patch reapplied. I have only noticed that issue with version 7.

What do I think about the stability of the solution?

Only stability issues are as i stated in the above question.

What do I think about the scalability of the solution?

No issues. You can make many repositories in all different locations if needed.

How are customer service and technical support?

Customer Service:

4/5 as the support is very good and responsive. I have always received the correct answer the first time calling.

Technical Support:

Same as Customer Service. Top Notch. Always very responsive and get the answer the first time. Tech's really know their product well.

Which solution did I use previously and why did I switch?

Nope. I have always used Veeam for virtual machines and Backup Exec for physical boxes.

How was the initial setup?

Set up is very easy. Pick your proxy server, set up the repositories and off you go.

What about the implementation team?

In house with only the documents from Veeam. No problems at all.

What was our ROI?

This is a good question. Veeam is competitively priced. When compared to Tape or other virtual solutions Veeam is by far the most cost effective. I spend 75-80% less time managing backups than i used too. Troubleshooting is easier, and it has less moving parts than traditional backup solutions.

What's my experience with pricing, setup cost, and licensing?

I can't remember. Veeam is licensed by processor and I would say it is much cheaper than it's competitors.

Which other solutions did I evaluate?

Not really Veeam is far and away the market leader for virtual environment. I have looked at vRanger and Appassure.

What other advice do I have?

Don't wait. It is a very simple install and your backup and replication jobs will run better than ever.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Veeam is meant for Virtual environment but with the new Endpoint Backup solution you should be able to back up those physical servers.

See all 2 comments
Project Manager at Alphamatic Systems
Real User
Top 20
A scalable and easy-to-configure solution that has a simple and easy-to-manage interface
Pros and Cons
  • "The solution is quite easy to configure."
  • "SureBackup is sometimes a bit difficult to use."

What is most valuable?

The solution is quite easy to configure. The interface is quite simple and easy to manage. The restoration is easy to manage.

What needs improvement?

SureBackup is sometimes a bit difficult to use.

For how long have I used the solution?

I have been using the solution for a few years.

What do I think about the stability of the solution?

The solution is quite stable. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability an eight out of ten. Three people from the MIS team in our organization use the solution.

How are customer service and support?

Often, when we deal with support teams, they just send us the link to the KB for troubleshooting.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we used NetBackup. It was really confusing. Veeam’s interface is quite easy to use and configure.

How was the initial setup?

The initial setup is quite easy. The time taken for deployment depends on how many servers will be backed up. Generally, the deployment might take one day. We need one person to deploy the tool.

What's my experience with pricing, setup cost, and licensing?

The product must improve its pricing. Socket license for new users is also challenging. I rate the pricing a seven out of ten.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner and Reseller
PeerSpot user
Joel Negrão Moreira - PeerSpot reviewer
Presales Storage Solution Architect at Hewlett Packard Enterprise
Real User
Simple to use and great in virtualized environments
Pros and Cons
  • "Veaam ONE is a very good product in virtualized environments."
  • "I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated."

What is our primary use case?

The main use of Veeam ONE is to provide additional information on the backup environment, especially since the reporting in Veeam's base product doesn't give much information. Veeam ONE can add information like the number of jobs that fail and the percentage of those that succeed.

What is most valuable?

Veaam ONE is a very good product in virtualized environments. It's also very simple and doesn't require very deep knowledge to understand and use.

What needs improvement?

I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated. In the next solution, I would like Veeam to add support for other less-used hypervisors like Oracle VM, consolidating these products into one console.

What do I think about the stability of the solution?

Veeam ONE is stable and easy to use.

What do I think about the scalability of the solution?

The new licensing model is based on instances, so it's simple to scale.

How are customer service and support?

Veeam's technical support is good, I'm not aware of any big issues with it.

What's my experience with pricing, setup cost, and licensing?

Veeam has been raising its prices in the last two years, so it's now lacking some competitiveness in pricing, becoming too expensive compared to other solutions in the market.

What other advice do I have?

I would rate Veeam ONE as eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Raju Koirala - PeerSpot reviewer
System Engineer at Leads Innovation
Real User
User-friendly interface, multiple licensing options available, and the support is good
Pros and Cons
  • "The interface is very user-friendly."
  • "In the future, Veeam should release a hardware backup appliance that can be integrated with their software."

What is our primary use case?

We are a solution provider and we deal with different backup solutions including Veeam Backup & Replication. This is something that we do on a project basis and have been doing for a long time.

We primarily use this solution for backup and replication; we buy the software and map it to our customer's requirements.

What is most valuable?

The interface is very user-friendly. The customers in my region are happy with it.

What needs improvement?

No product is 100% and there is always room for improvement. One of the downsides to Veeam is that it's just software-based. In the future, Veeam should release a hardware backup appliance that can be integrated with their software.

Better integration with other products would be an improvement.

For how long have I used the solution?

Veeam Backup & Replication

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

Scalability is not an issue with this solution. There are multiple licensing options available to handle different environments. For example, there is a 10-pack of VM licenses available as an option.

How are customer service and support?

Based on the communication that I have had with my peers, my understanding is that the support we have had from Veeam has been great.

Which solution did I use previously and why did I switch?

We deal with Commvault, depending on the project, and we are also a distributor of Arcserve.

How was the initial setup?

As a presales engineer, I have not been part of the installation.

What about the implementation team?

If needed, we do the installation for our clients. Our technical process team is responsible for that.

What's my experience with pricing, setup cost, and licensing?

There are multiple licensing options available to handle environments of varying sizes. The price is quite competitive compared to other products in my region.

Which other solutions did I evaluate?

The customer is the one that chooses the backup solution. For example, they will come to us and say "We want Veeam Backup and Replication", and then we provide the licenses to them.

What other advice do I have?

This is a product that I definitely recommend for small businesses.

Overall, this is a good product but there is always room for improvement. If Veeam released a hardware appliance to work with their software, then I would rate them a ten out of ten.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
reviewer1773774 - PeerSpot reviewer
Assistant Manager-Risk Advisory Services at a tech consulting company with 10,001+ employees
Real User
Very user friendly with a straightforward implementation
Pros and Cons
  • "This is very user-friendly."
  • "Lacks online training."

What is our primary use case?

We use this solution for backup. Our company is a customer of Veeam and I'm the assistant manager and provide risk advisory services. 

What is most valuable?

This is a user-friendly solution and I'm very comfortable with it. 

What needs improvement?

I'd like to see better training offered online. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

The initial setup is straightforward and our deployment was done in-house. We have three people using the solution. 

What other advice do I have?

I recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head Data Center and Cloud Infrastructure Unit at a financial services firm with 5,001-10,000 employees
Real User
Reliable but could use enhancements
Pros and Cons
  • "The most valuable feature is how reliable Veeam Backup is. It has the normal expected features that allow you to ensure that everything is backed up completely."
  • "Veeam Backup is not enhanced. There aren't any enhancements yet and they are still using traditional methods for snapshots and to perform the backup, like many other vendors. Another improvement would be simplifying and integrating their software."

What is our primary use case?

My primary use case is for VM backups. We have more than 500 VMs to backup completely every day, which is quite a big backup, and we run it incrementally. This solution is deployed on-premises. 

What is most valuable?

The most valuable feature is how reliable Veeam Backup is. It has the normal expected features that allow you to ensure that everything is backed up completely. 

What needs improvement?

Veeam Backup is not enhanced. There aren't any enhancements yet and they are still using traditional methods for snapshots and to perform the backup, like many other vendors. I've noticed this has an impact on the performance. We run hundreds or thousands of VM backups in the same night. Most software don't have a SMAC algorithm to schedule the backup and improve performance for the production environment. They just randomly create. In order to perform big backups at one time, we have to invest in storage. 

Another improvement would be simplifying and integrating their software. I have one app for VM backups, another for file backups, and another for implications, so I have to implement three platforms in one organization. This is quite difficult. The implementation process could be simplified, in regard to VM files and replication. 

For how long have I used the solution?

I have been using this solution for more than four years. 

What do I think about the stability of the solution?

This is a stable product. It rarely requires maintenance and I rarely deal with backup files that are gone or cannot be restored because of software bugs. 

What do I think about the scalability of the solution?

This solution is easy to scale. 

How are customer service and support?

The response time is quite slow and I have complained many times. But their technical skill is quite good. For most customers, the technical support should depend on the SLA that they have, but support doesn't always respect that. Sometimes they respond to us within the SLA, but after we reply, we have to wait around one day for another email. 

What about the implementation team?

We implemented through an in-house team. There are two administrators for maintenance. 

What's my experience with pricing, setup cost, and licensing?

Overall, I'm not happy with the pricing. The price could be improved. Every year, most vendors try to increase the price. It says it's being upgraded, but there's no improvement. The product stays the same, but the licensing costs are increasing. 

Which other solutions did I evaluate?

I have also used Zerto for POC. I found that Veeam is good for backups, but it has a limitation. It's good for VM backups, but can be quite challenging for file backups and replication. Zerto is different, in that it's good for replication and it's simpler to use. The license is quite expensive though. 

What other advice do I have?

If you are looking into implementing this solution, I advise you to make a POC, understand your requirements, and make sure the solution you choose can provide what you want. 

I rate Veeam Backup an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.