We replicate data between servers on our site and we back up to external media, which we take offsite.
IT Infrastructure Manager at a paper AND forest products with 501-1,000 employees
I can really trust the virtual machine backup
What is our primary use case?
How has it helped my organization?
It really helps secure our data.
What is most valuable?
It does a pretty good job of what we ask it to. What I find most valuable is probably the virtual machine backup. I can really trust those copies.
What needs improvement?
Their licensing model could use some improvement. In the version we're using, they license per core and up to six cores, so you can't use the one for small business anymore. You have to upgrade to the enterprise carry-on, it's a bit ridiculous.
I'd like to see more flexible licensing or to be consumed as a service.
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March 2025

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For how long have I used the solution?
I've been using this solution for five years now.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It is very scalable. Just my only issue is from a licensing perspective. If you want to add more servers, they push you up into a much more expensive licensing tier. Technically it's very scalable; financially, it's not that scalable.
How are customer service and support?
The product is so good that I haven't had to call support.
What was our ROI?
In the global scheme of things, it's pretty inexpensive software as far as what we spend per year. If you factor in hardware and all sorts of other things, it's probably a good value for your money.
What's my experience with pricing, setup cost, and licensing?
There are no additional costs other than the standard licensing fee per year. It's pretty straightforward.
What other advice do I have?
i give this solution a nine out of ten. I think it's a good product for small to medium businesses. It serves our needs. Unless your needs are very particular, it probably covers most use cases.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

System administrator at a construction company with 5,001-10,000 employees
Quick and simplified backup and recovery on VM and HyperV databases.
Pros and Cons
- "The features that I have found most valuable are its back up and recovery. It is a simplified backup because you can do both databases - VM and HyperV. It's a faster backup than the conventional methods because it takes up the bare metal."
- "In the next release I would like to see a bit more intelligence as far as a solution or troubleshooting - to put it more on the level of resolution and not simply identifying there is a problem."
What is our primary use case?
Our primary use case is to back everything up.
What is most valuable?
The features that I have found most valuable are its back up and recovery. It is a simplified backup because you can do both databases - VM and HyperV. It is a faster backup than the conventional methods because it takes up the bare metal.
What needs improvement?
In terms of what could be improved, I would say the manageability but not that much else.
In the next release I would like to see a bit more intelligence as far as a solution or troubleshooting - to put it more on the level of resolution and not simply identifying there is a problem.
For how long have I used the solution?
I have been using Veeam Backup & Replication for a few years.
What do I think about the stability of the solution?
Veeam Backup & Replication is pretty stable. It has the odd problems here and there, but they are mostly due to snapshot running or things like that.
What do I think about the scalability of the solution?
Veeam Backup & Replication is very scalable.
There are two administrators maintaining it.
In terms of increased usage, all future servers will be running Audit. We don't plan on changing for another one.
How are customer service and support?
Technical support is pretty good. They have a fast response.
Which solution did I use previously and why did I switch?
The last solution we used was Commvault and we were not satisfied with the results with the backup time, but that was more than 10 years ago.
How was the initial setup?
The initial setup is pretty straightforward.
I'm not the one who installed initially, so I couldn't say for the implementation, but adding any products is very straightforward.
What's my experience with pricing, setup cost, and licensing?
Our license is yearly, but I don't know the cost.
Which other solutions did I evaluate?
We did brief surveys of other solutions, but Veeam seemed to correspond with our virtual needs because 85% of our servers are virtual.
What other advice do I have?
I am very satisfied with Veeam Backup & Replication.
On a scale of one to ten, I would give Veeam Backup & Replication an eight point five because it solves our problems but it's not perfect, but more than good enough.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veeam Data Platform
March 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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System Administrator at a maritime company with 1,001-5,000 employees
Good integration and instant recovery feature is useful
Pros and Cons
- "One of the most valuable features is the integration. Another good feature is the instant recovery."
- "I think that Veeam could improve some performance issues when the backup itself is restored. I'm also using HPE StoreOnce, which has deduplication, and when I'm trying to test or run backups, it takes a lot of time. I think they could improve the testing for backup copies."
What is our primary use case?
I primarily use Veeam Backup for VMware backups—I have one physical agent—and replications to SAN. I use it to copy backups to the cloud, as well as for tape backups. I also use it for restoring Azure backups and replicas to ensure that backup is successful.
This solution is deployed on-premises, and we are currently using the latest update.
What is most valuable?
One of the most valuable features is the integration. Another good feature is the instant recovery.
What needs improvement?
I think that Veeam could improve some performance issues when the backup itself is restored. I'm also using HPE StoreOnce, which has deduplication, and when I'm trying to test or run backups, it takes a lot of time. I think they could improve the testing for backup copies.
For how long have I used the solution?
I have been using Veeam Backup for more than five years.
What do I think about the stability of the solution?
This solution is very stable and reliable. I didn't face any issues with Veeam Backup Replication itself—the whole issue was related to issues with the operating system.
What do I think about the scalability of the solution?
This solution is easy to scale.
How are customer service and support?
I have contacted Veeam technical support a few times and was satisfied with the support. I contacted them regarding issues related to the backup copy to cloud and they helped to fix the problem.
How was the initial setup?
The installation was straightforward and we handled it locally.
We have one admin using this application and two IT members working as alternative administrators for any issues if the main admin is not available. So we have a team of three handling maintenance.
What about the implementation team?
We implemented this solution through an in-house team.
What's my experience with pricing, setup cost, and licensing?
The pricing is on the higher side, so I think they have to think about the price. It's a stable product and there was no requirement to keep in touch with the support team, so the renewal license was too expensive.
What other advice do I have?
I rate this solution a ten out of ten, and I would definitely recommend this solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co-Founder and Business Manager at Futuretech
The reporting features are very helpful
Pros and Cons
- "As a manager, I find Veeam One's reporting service to be very helpful."
- "I've never considered what improvements Veeam needs, and I haven't asked our customers if there is any room for improvement. As the manager, I only see the reports."
What is most valuable?
As a manager, I find Veeam One's reporting service to be very helpful.
What needs improvement?
I've never considered what improvements Veeam needs, and I haven't asked our customers if there is any room for improvement. As the manager, I only see the reports. From my side, it's more than enough for me.
For how long have I used the solution?
I've used Veeam One for about three or four years.
What do I think about the stability of the solution?
Veeam's stability meets our expectations.
What do I think about the scalability of the solution?
We are a small firm, so we don't use Veeam One ourselves, but it's a scalable solution for our customers. We've deployed it on a large scale. The biggest company had around 3,000 employees.
What's my experience with pricing, setup cost, and licensing?
As a partner, we get Veeam for free through a network service license.
What other advice do I have?
I rate Veeam One 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
manager technique at a consumer goods company with 10,001+ employees
Easy to use, scalable, and reasonably priced
Pros and Cons
- "The most valuable feature is the ease of use."
- "Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like."
What is our primary use case?
We are using Veeam Backup Replication for our virtual environments.
How has it helped my organization?
The solution protects our system environment which has helped the company.
What is most valuable?
The most valuable feature is the ease of use.
What needs improvement?
Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately seven years.
What do I think about the stability of the solution?
Veeam Backup & Replication is stable.
What do I think about the scalability of the solution?
I have found Veeam Backup & Replication scalable. However, you might need to expand your infrastructure.
How are customer service and support?
The technical support is good.
How was the initial setup?
The installation is straightforward.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup & Replication is reasonable compared to IBM.
What other advice do I have?
If you have virtual environments or databases, Veeam Backup Replication is a good solution. I would recommend it to others.
I rate Veeam Backup & Replication a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network System Specialist at a tech services company with 51-200 employees
Strong backup integrity, high backup and replication performance, and reliable
Pros and Cons
- "I have found one of the most valuable features to be the integrity of the backups."
- "think backing up from physical servers and ransomware security needs some improvements."
What is our primary use case?
The solution can be used for backing up data such as virtual machines, data servers, and applications.
How has it helped my organization?
We was concern about ransomware attack and with Veeam now we are protected. Thnaks Veeam
What is most valuable?
I have found one of the most valuable features to be the integrity of the backups. It does a great job at taking backups of physical servers and doing replications. The integration with their storage is done well.
What needs improvement?
I think backing up from physical servers and ransomware security needs some improvements. However, they have improved in the newer release by encrypting the backup server.
In upcoming releases, I do not want the UI to change, this is important for individuals using the solution. If there are many changes then they have to keep learning the UI over and over again making it difficult.
For how long have I used the solution?
I have been using the solution for approximately five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
In my experience, I have found the solution to be stable. You are able to scale out to repositories well. You can add all servers together as a bundle and use them as a scale-out repository.
How are customer service and technical support?
The technical support is great. They have comprehensive FAQ information that can be searched for whatever your needs are.
Which solution did I use previously and why did I switch?
I have used Veritas in the past and it does a better job at backing up servers.
Please, take a look at my Veeam Backup and Replication course
How was the initial setup?
The installation is simple, it takes less than 15 minutes.
What's my experience with pricing, setup cost, and licensing?
This solution requires a license and the organizations I was involved in were using an enterprise license.
What other advice do I have?
I would recommend using this solution to others.
I rate Veeam Backup Replication a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
The Integration of physical agents and our cloud connect service is a valuable feature
Pros and Cons
- "The ntegration of physical agents with our cloud connect service is positive."
- "Recovery speed is slow. Full recovery on large machines (1TB+) takes too long"
What is our primary use case?
Until a year ago, this solution was our primary backup and recovery product. We are a cloud connect partner so we provide backups both onsite and offsite as well as replication.
How has it helped my organization?
Veeam has simplified backups for MSPs over the years and is one of the easiest products to deploy.
What is most valuable?
The most valuable feature has been the integration of physical agents and our cloud connect service. Using this, we're in the process of replacing one of our legacy backup products and standardizing on two products to handle all of our backup and recovery needs.
What needs improvement?
I've always found recovery speed to be its downfall. If you have a very large machine (1TB+) I would not recommend Veeam be the primary recovery product because of the amount of time it would take to recover if you had to do full recovery. It can absolutely do the job, but I suggest augmenting Veeam with a solution that can recover more quickly, which would most likely be storage snapshot based.
For how long have I used the solution?
More than five years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Veaem Cloud Service Provider
President & CEO at a tech services company
One of the most important features is the self-restart feature which we use to provide remote backups.
What is most valuable?
One of the most important features of Veeam is the excellent self-restart feature. We use Veeam to provide remote backups for us as well as our customers. Many times a communications glitch will occur that will disrupt the backup process during the offsite backup procedure. The product will automatically restart the process and continue self-monitoring and restarting until the backup is complete and also notify our support staff of its status. This self-restart feature also works very well on the local backups should a rare error situation occur.
Another feature that is important to us is Veeams virtual server restart feature. This allows us to quickly restart a virtual sever. This feature provides an almost immediate server restart should a calamity occur.
Another great feature is the ability to backup only the changed files/blocks. This results in very fast backups once the initial backup is done. Compression is also excellent with the Veeam product. This saves space on the target drive and as well as time on the data transmission process. This is very important during offsite backups. Lastly, a great feature is the encryption protection on the backups that protects data during the offsite backup process.
How has it helped my organization?
It has greatly reduced the man power required to monitor the backup process. Coupled with the email notification feature, the BDR services that we offer can be managed by one person and subject matter knowledge can easily be transferred to another technician without extensive training.
What needs improvement?
We would like to see a product that supports Linux, however, we believe that this support is already in the works.
For how long have I used the solution?
We have used Veeam for about two years at our facility as well as at our customers facilities.
What was my experience with deployment of the solution?
We have had no issues with the deployment so far as multi-site WAN acceleration works out of the box, and so far we've been very happy with our experience
What do I think about the stability of the solution?
There have been no performance issues.
What do I think about the scalability of the solution?
We currently backup many TBs of data without any problem.
How are customer service and technical support?
Customer Service:
The level of customer support is excellent.
Technical Support:The support personnel are very articulate, knowledgeable, easy to understand, and provide a quick turn around on our questions.
Which solution did I use previously and why did I switch?
We have tried several other products and none were as good as Veeam. One competing product caught fire. Another product was not reliable on local or remote backups, and the other was extremely overpriced with low quality hardware, buggy software, low quality support, and low reliability.
How was the initial setup?
It should be installed by a IT professional who understands security, backups and bandwidth. However, this applies to any company that wants to establish a rock sold BDR process. Before the implementation is started be sure to map out the data that is to be backed up, calculate the bandwidth, disk space, and time required to do the initial backup. Next, set up the local backup first and get it running properly. Then, set up the first initial offsite backup remembering that the first offsite backup may take several days. After that, the offsite backups will run very quickly.
What about the implementation team?
We provide BDR services so we learned Veeam and installed it ourselves.
What's my experience with pricing, setup cost, and licensing?
Pricing of Veeam is excellent and is an excellent value proposition for both partners and customers.
Which other solutions did I evaluate?
I have used and evaluated many backup and recovery solutions. Veeam came out on top for ease of use, reliability of job execution, backup validation, and speed of recovery in virtual environments.
What other advice do I have?
Veeam has been the best BDR product that we have ever used. Although it does require some expertise to set it up correctly, once it is set up it runs perfectly. Use an experienced Veeam company or consultant or spend time learning the product. It is very worthwhile
Spend time to plan resources, bandwidth, etc. before installing the Veeam. Watch the Veeam process carefully in the first few weeks in order to learn what it does. It has a wide array of features so make sure you learn how to perform the various types of restores (e.g. virtual server restore, single file restore, etc.). Take advantage of the ability to provide local and remote backups and configure both for the target environment. What is very important, as in all BDR environments, is to regularly do a test restore of a few files to make sure that the backups and restores are working properly.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Veeam partner and very happy to be working with them. They have been and continue to be a very valuable partner.

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Updated: March 2025
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