Veeam Data Platform Reviews

The most valuable feature for my organization is the ability to perform replications to a DR site with minimal impact to our bandwidth and production environment. On some systems we run near constant backups and replications on a 24/7 basis.

This product has significantly reduced our backup windows as backup times have been significantly reduced, as well as the speed at which we can recover systems if needed.

There are some features that are lacking compared to other backup solutions, specifically around the use of tape libraries, and this is the largest area for improvement. As it is a fairly new feature, I do fully expect improvement in the future as they continue to refine the ability to backup servers to tape media.

We have had the entire Veeam Backup and Recovery Suite in production for 18 months. Over that time we have continued to transfer more and more jobs from a legacy system to this solution.

We only experienced minor issues with deployment mainly related to permission issue, as we strive to keep account permissions to a minimum. As far as the actual install of the application, and even upgrades, we have had no issues related to either. When we did experience issues, the support was outstanding.

We have had no issues with stability of the Veeam software since the initial deployment. Any minor issues that we have experienced did not affect the ability to perform backups, and they were resolved quickly by support.

To date, this system has been able to scale to all our needs without any noticeable issues. This has been a strength of this solution in the eyes of management since the initial purchase.

The customer service has been outstanding. We typically use a reseller for most purchases,including the Veeam Backup solution, and when needed the sales team has been available for questions or concerns.

The technical support has been phenomenal for this product. All issues we have experienced have been resolved in less than 72 hours. We have not experienced any critical issues, but I would anticipate that they would be resolved in far less time.

We previously used a backup solution from another vendor which was not as focused on the virtual environment. As almost all our systems are virtualized the switch to Veeam made sense as its primary focus is a virtual environment.

The initial setup was fairly straightforward. No issues should be seen if the recommendations in the documentation is followed in regards to server setup and account permissions.

This was deployed through an in-house team with assistance from Veeam support when needed.

$30,000 was the initial investment for purchase and setup, and it has minimal day to day costs.

We did a minimal evaluation of other products as Veeam has been one of the top-rated backup solutions for virtual environments. The field of vendors specializing in virtual environment backups has been limited compared to standard backup solutions which made review of possible solutions much easier as well.

When looking at purchasing this product, I would recommend that you purchase the full suite, which includes Veeam One for monitoring of the environment. The products complement each other and can help ease burdens of administering both the virtual environment and data backup.

We use Veeam ONE for monitoring. 

I like the tool's backup. 

Veeam ONE should improve its UI. 

I have been working with the product for one year. 

I would rate the tool's stability a nine out of ten. 

Veeam ONE is scalable and I would rate it a nine out of ten. My company has 100 users for the solution. 

I switched to Veeam ONE due to its simplicity of use. 

Veeam ONE's setup is easy and takes only 30 minutes to complete. It doesn't require any maintenance and needs only one engineer to do the setup. 

We have seen ROI with the solution's use. 

I would rate the product's pricing an eight out of ten. The licensing costs are yearly. 

I would rate Veeam ONE a nine out of ten. 

Veeam ONE is a very good management product. With Veeam, you can control the underlying virtualization environment, along with VMware and Hyper-V. So, the product works with tools from other vendors.

The fact that it can make very good reports on Veeam Backup is a valuable feature. It offers very flexible reporting.

Improvement is required in infrastructure control because it generates reports on the infrastructure.

It would be good. It could be extended with, for example, collecting data from storage devices because you have the environment, which includes servers and storage devices. So, it would be good to have such integrations. It should have the ability to collect data from storage devices.

I have been using Veeam ONE for a year and a half. My company is a reseller and partner of the solution.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution an eight or nine out of ten. Only three or four system administrators are using it.

The technical support is very good, and I think it's one of the best. The response time is very quick.

There are other products for virtualization, but not for Veeam. I don't know any other product that covers Veeam, VMware, and Hyper V.

The solution's initial setup process is not very complex. The setup phase is not difficult. Creating reports is a bit difficult, and you have to spend some time on it.

The implementation was done with the help of our in-house team.

Veeam ONE is offered at a good price. Compared to its price, the functionality and features of the product are more important.

Regarding the complexity of the processes in the solution, I would say that it is complex even though it is easy to solve. For a complex environment, I would definitely recommend the use of Veeam ONE. Overall, I rate the solution an eight out of ten.

Our primary use case of Veeam Backup & Replication is for backing up the VMware environment and restoring files. We also use it for replicating virtual machines from one site to another. I'm an information technology consultant and we are customers of Veeam. 

The solution has a good user interface, is easy to use, and is very reliable.

I'd like to see better compression of the backups.

I've been using this solution for five years. 

The solution is stable and reliable. 

The solution is very scalable. 

I think they provide good support. 

Positive

We previously used HP Data Protector before that and switched to Veeam because it was less expensive and more user-friendly. 

The initial setup is simple. We had help from a contractor for the implementation. The solution requires some monitoring and maintenance and we have two system administrators for that. There are 500 users in the company. 

Licensing costs are competitive even with the additional features that need to be licensed.

I recommend this solution because it's intuitive and rate it 10 out of 10. 

Our primary use case of Backup & Replication is for Linux systems. We are partners of Veeam and I am the CDO.

This is a good solution for the virtual environment; it's easy to use with a simple restore feature. 

Unfortunately, the software only runs on Windows and can't take backups of Linux or other operating systems. It would be helpful if it would run on Linux. There are also some issues with support response times. 

I've been using this solution for four years. 

This is a stable product, it works well. 

We haven't yet tried to scale.

The customer service is good although there can be a delay in response times. 

The initial setup is straightforward. 

In comparison with other solutions, licensing costs are fair although still a little high. Veeam is not as expensive as Commvault or other backups.

Micro Focus Data Protector has the advantage of supporting legacy operating systems like HP-UX or IBM X. Veeam doesn't have that. I prefer Veeam in terms of its VMware.

I highly recommend this solution and rate it nine out of 10. 

We use this solution to replicate the SQL server to another site.

We tried to set up the application from SQL to SQL. We did this for the department, but the process took us almost a year. After we had signed off on the solution we noticed that it was affecting the performance of the SQL.

The data backup replication has been the most useful feature. Previously, we copied the data hub to an external hard drive but now we are able to store the backup on one of the depository services.

We struggled to stabilize the application. We had an incident which resulted in a loss of data and have terminated this solution due to lack of support from the Veeam team.

I have been using this solution for three months. 

We have had issues connecting to the server, specifically connecting to the head office to be on the same network. 

We have not tried to scale this solution but it is possible. 

Support for this solution could be improved. We have been frustrated getting help via email. When dealing with the support team, they were not knowledgable on the solution and how it works. 

The initial setup was complex and required assistance from the team at Veeam. After the installation, the solution does not function as we expected. The deployment took two weeks. 

This is an expensive solution and came at a higher cost than expected. We were charged higher prices than shown on the website by partners of Veeam. We were not able to buy a few licences to begin with. We had to buy five licences from the beginning before knowing if the solution worked for us. The initial contract for the solution was not clear on which services were to be paid for and which were free. 

We first completed a POC in a test environment which worked well. However, when moving over to a production environment, we experienced some issues. 

We would have benefitted from more guidance on what options were available based on our internal systems. 

I would rate it a five out of ten. 

We primarily use Veeam as a backup system, so for backup operations. Every company needs to have backups and restoration, and cannot live without it. We have ransomware, system failure, and a lot of problems facing us, so we need backups for the emailing systems, database, Hypervisor, and VMs. 

One of the most valuable features of Veeam is that the restoration is easy and reliable. 

The ease of use could be improved, but I don't have a very deep amount of experience in Veeam, so it's difficult to say what could be improved. 

I have been using Veeam for a couple of years.

This solution is stable, and the restoration of Veeam is easy and reliable. 

A partner or mine has contacted technical support many times. He was very satisfied and recommended their support team. 

I have also tried Veritas Backup Exec, which is more difficult to use. 

It takes about two hours to install and implement this solution and to start backing up data. The operation of backups depends on the customer's data, so the timeframe will depend based on that data. 

For deployment and maintenance, we have one person for administration and restoration and the IT manager for managing the system. 

In my organization, users use it centralized, and it works for the servers and operates silently. No one can pause or refuse the backup operation. We implemented it like this for all customers, so that it backs up to the server and works without user involvement.

We implemented this solution through an in-house team. 

We pay for a license to use this solution, and we recommend that our customers pay for a license and a renewal license. 

I rate Veeam Backup a nine out of ten, and I would recommend it to others. 

It's generally used by colleges, universities, and healthcare. I support a very, very small amount of healthcare. I support state and local government - such as towns, counties, and police departments. It's used in the public sector.

It's streamlined the backup and recovery for my customers in the sense that it has an easy management console that's easy to set up any type of instant recovery. 

It also has helped them as it plugs into just about any cloud. They can not only have backup and recovery but have a disaster recovery plan as well. It really just takes the heavy burden of backup and recovery disaster recovery off of customers and streamlines it.

I like that it's agent-less. That's very important to customers. 

The biggest positive aspect is the fact that Veeam is relatively hardware-agnostic in regards to what you target Veeam on. This makes it, in the public sector space, very affordable for customers to get into and to have a really good backup and recovery solution. They can choose what type of target they're going to couple the Veeam software with and they can ensure it will be within their budget.

The initial setup is simple. 

I find the product very scalable.

The stability is good.

Technical support is great.

The licensing models, from a reseller's perspective, could be better. Veeam has changed its licensing models. It'd be nice to have some sort of cheat sheet as we are getting tripped up on the new licensing models. 

Although to Veeam, it probably seems easy for them to understand the licensing models, as a reseller of many different products, we're finding ourselves getting tripped up on just the licensing models. 

Any type of cheat sheet to help partners understand the licensing a little bit better, so we can have a quick reference guide when we're on the phone talking to customers would help us a lot. 

To someone like myself who covers VMware, Veeam, Dell, HP, and a wide set of products, anything to make my life easier to kind of solve the problem for the customer and close the deal and not have any unanswered questions, which are usually around how it's licensed and how it's priced, would help us sell more of their product.

I've been dealing with the solution for at least five years. 

It's very stable. From a post-sales perspective, I have not had any customers complain about Veeam or anything being unstable about it. I do come across customers every once in a while that just don't like Veeam. I do not know why. It's usually someone within the organization that's not on the call. I just had a school district in Colorado. They said his director does not like Veeam. I couldn't get any real answers as to why, however, everyone has opinions, and it's not related to stability. I'm very confident in selling Veeam. 

That said, I do come across customers that have had bad experiences. However, I can't elaborate on that, unfortunately.

It's extremely scalable. It's very flexible. I feel very confident about the scalability. There are no questions about that. You add more licensing, you can add more drives to whatever appliance that you have on-site. It's very, very scalable.

A lot of my customers, more and more customers, have Veeam. What I anticipate seeing is that a lot of people are going to need to expand their Veeam licensing and renew their support on the Veeam licensing. That's where I see growth. Almost definitely, every account that I come across has some level of backup and recovery in place. 

I've found the technical support to be excellent. The folks that I work with that support our partners are great.

I would say the majority of the customers are using Veeam or Barracuda. In some cases, customers use Unitrends. However, a lot of them, my customers, are using Veeam.

Barracuda's pricing is through the roof. They have not stayed competitive. Customers really frown upon their pricing immediately. 

Unitrends does not have the mind share of many customers. Many have not heard of Unitrends. In the public sector, traditionally school systems and so forth, use the Barracuda. A lot of that is in the public sector. Unitrends is a little bit harder to sell as it's a new product. Also, from a partner perspective, they are much harder to navigate as far as getting pricing and the account manager wants to talk to you. It seems like they get caught up in the procedures of selling it. Whereas, Veeam streamlines that whole process for us and really makes it easy to sell.

The implementation is very straightforward. 

Deployment is circumstantial depending upon how large the customer's environment is. My company has a services team that can put together a statement of work to help with any type of setup, installation, or migration to services. In some cases in larger accounts, we'll bring in our services person to go on-site and help them install, implement, and set up Veeam. That's all part of the solution portfolio that we support.

You only need one person for deployment and maintenance, even in the larger accounts. Based on everything that I support, installing Veeam is probably one of the easiest deployments that are out there. We only deal with under 1,000 users. Some of the colleges get a little bit big. However, I'm not in the enterprise space. I'm in the public sector. We do have some large cities from time to time. Most of the deployments that I do are usually under 1,000 and are very small counties and so forth.

We can help our clients set up the solution.

The Veeam engineers have actually helped a customer install it on-site as well. There was a gentleman from the Veeam engineering team that called him on his cell phone and they had it installed within five minutes. It was phenomenal support.

The return on investment is the protection of the client's data center. It's hard to tie a dollar amount to that.

Veeam's pricing typically is extremely competitive. Rarely do we see it higher than the competitors'. With their new licensing model that they have put into place, they have really made it extremely affordable for a lot of my small towns who have to go to the town hall or police departments and request money. You've got the chief basically running the IT and running the police department. They look at things differently as they're not IT people necessarily that we're working with. Therefore, when they see pricing on technologies, it's even harder for them to justify the spend. However, Veeam has done a really good job at really staying competitive. I would say that they're definitely the strongest from a pricing perspective.

In terms of extra costs above licensing, if someone decides to use the cloud, that would be considered an operational cost. Then, of course, whoever the IT staff is, there's got to be some level of maintenance and provisioning and configuring and so forth of users. There's the head count too that goes with supporting Veeam.

I'm a reseller.

We tend to deal with the most recent version of the product.

Clients should understand how to configure it and how to set it up. That's kind of where my expertise would come in is configuring the hardware that the Veeam is going to reside on.

I'd rate the solution at a ten out of ten based on the overall support, the professionalism. From my perspective, Veeam does everything. They're my number one product. I tell my guys over at Veeam that support me, they are the best. They're always there to support me and get back to me. It's a great company.