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reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Top 5
Is easy to install and use, and has an Immutable Repository feature
Pros and Cons
  • "They introduced a new feature called the Immutable Repository feature, which helps protect environments from malware attacks that target backup file extensions."
  • "The Veeam backup application interface is application-based and not web-based."

What is our primary use case?

I have a customer who used to use Veritas NetBackup, which is also a very well-respected enterprise backup solution. The company's compliance requirement to have daily backups meant that he had to fix issues even if that meant staying after work hours.

Veritas was doing a great job backing up his environment, but every weekend, he would receive a notification that a backup failed. He would then have to go back to the office and contact Veritas support. They would fix the issue, but he wanted something that will just work and that could be left alone.

So we did a proof of concept for Veeam and that's what happened. It was really easy to set up and configure, and he never received any notifications that required him to return to the office and fix an issue.

What is most valuable?

They introduced a new feature called the Immutable Repository feature, which helps protect environments from malware attacks that target backup file extensions. Usually that's a common trend here. Many cyber attacks have occurred where they don't just come and hack the environment, they hack the backup solution.

With the Immutable Repository feature where any customer can get any server and any hardware, install Linux on that server, and use it to conduct immutable backups. These backups cannot be modified or deleted within a specific time period. I really like this feature and think that it adds value because before that, only enterprises could afford expensive storage appliances that provided this feature.

Now, anyone, especially small and the medium businesses, looking for warm storage or individual backup storage can utilize any existing x86 hardware with Linux kernel 5.4 or above to conduct immutable backups.

Veeam is a simple a solution that's easy to work with, and they distinguish themselves in the market in this particular aspect.

What needs improvement?

The Veeam backup application interface is application-based and not web-based. At present, everything is going web-based. Veeam does have a web interface that can centrally manage Veeam backup servers for free. However, it would be great if the backup console itself was web-based; that is, the main backup applications software was web-based.

It's a Windows-based software, but it would be great if customers could install it on Linux. Veeam can do backups of Linux, but the management server can only be installed on Windows.

Better support for Oracle would be great. Veeam Plug-in for Oracle RMAN is available, but it's a really primitive product.

For how long have I used the solution?

I've been working with it since 2017. I've worked with versions 9.5, 10, and 11.

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What do I think about the stability of the solution?

Veeam's stability has improved; since version 9.5, it has been very stable.

What do I think about the scalability of the solution?

In terms of the scalability, the solution is scalable depending on the environment. That is, it is scalable to some extent, depending on the scenario. In rare use cases, it will have limited scalability.

For example, for VMware and Hyper-V and physical workloads, Veeam is pretty scalable. However, if you have a really huge Nutanix cluster and you are fixed with only one proxy, Veeam is not that scalable even though you can increase the RAM in the CPU.

How was the initial setup?

Generally, in terms of installation and configuration Veeam is the easiest in comparison to those of other solutions.

What other advice do I have?

I've been a Veeam enthusiast for five years now, seeing the product grow from just backing up VMware, to backing up Hyper-V, to backing up lots of other environments. I'm pretty satisfied with the progress they are making.

Recently, they announced a few future releases which will fill lots of gaps in the market like, for example, support for Red Hat Virtualization.

They have also acquired the company that specializes in Kubernetes backups. This was a big gap for Veeam, especially in the service provider segment because many service providers will use Red Hat Linux for their stack and OpenStack to manage their cloud, and will use Kubernetes to provide platform as a service to their customers or infrastructure or software as a service. Service providers usually have a huge number of workloads, unlike end users.

I'm pretty satisfied with the way Veeam is developing their product at a rapid growth rate while maintaining the stability of the software and its simplicity and flexibility as well.

Veeam Backup Replication is an almost flawless product, and I would rate it at eight on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
it_user168507 - PeerSpot reviewer
Senior System Engineer at a tech services company with 1,001-5,000 employees
Real User
Being agentless minimized the install process for new servers.

What is most valuable?

Being agentless minimized the install process for new servers. If you are using folder on your backup configuration, all the new servers has been backuped without any intervention on the backup server.

How has it helped my organization?

It provides more efficiency to restore lost files that were deleted by users. It provides a restoring process for a complete server and replications on another site for the DRP servers.

What needs improvement?

Client/agent for non-virtualized servers: This can be improved by integrating them in the same way as the virtual servers and integrating them into the same backup jobs. Actually, the Veeam team recommends making separate jobs for these servers. The options of the job are not the same if it’s a VM or a physical server.

The best solution is to have the same functionality for a virtual or a physical server.

I have already discussed this point with a member of the Veeam development and he replied to me that it will be improved in Version10. We are waiting ;-)

For how long have I used the solution?

More than 5 years

What was my experience with deployment of the solution?

Nothing, the only problem encounter during installation is a Windows firewall problem but not linked directly to Veeam.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We have not had scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is very reactive, you can open a call and be sure that's solved or helped on a 24h max.

Technical Support:

I would give technical support a rating of 10/10 for fast replies and solutions.

Which solution did I use previously and why did I switch?

We were using Symantec Backup Exec. We switched for the simplicity of management with Veeam.

How was the initial setup?

The initial setup was straightforward, but now our infrastructure is more complex. We started with five servers and now we have more than 150 servers protected by the Veeam solution.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are reasonable.

Which other solutions did I evaluate?

We looked at Acronis, NetBackup, and Backup Exec.

What other advice do I have?

No special advice, other than just follow the wizard and you can start faster than another solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a dealer for Veeam products.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Nice review. We use Veeam as well and upgraded to the Enterprise Plus license to get Nimble integration. Has helped tremendously with backup times nearly half what they were.

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Veeam Data Platform
March 2025
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PeerSpot user
Data Center Expert with 501-1,000 employees
Vendor
The installation is wizard-driven and will install any dependencies you may need that aren’t already installed.

What is most valuable?

Veeam is a solid performer for backing up VMware. By leveraging VMware’s changed block tracking (CBT) the incremental backups are very efficient and small. Veeam also has a rather intuitive interface that is easy to understand and is easy to get up and running in short order. It has several other solid features, such as storage snapshot integration (new feature), Exchange/SQL/file granularity, and some very useful recovery options as well.

How has it helped my organization?

Reliable backups are so critical and my Veeam backups (disk-to-disk) have never failed to be restorable. I can’t say that about other products I’ve used.

What needs improvement?

I have asked Veeam to consider backing up physical devices for years and each time the response was “that’s not what we do”. As a result, they missed many opportunities to sell their products to customers who have a mixture of virtual and physical devices but don’t want to support multiple backup products. Veeam finally started down that path but they are taking their time to get the Endpoint Protection fully developed and rolled into the main product. They need to ramp this up and then I believe they would see even better adoption.

For how long have I used the solution?

I've been using it for six to seven years.

What was my experience with deployment of the solution?

Deploying Veeam is as easy as you get. The installation is wizard-driven and will install any dependencies you may need that aren’t already installed. On the other hand, I have had some issues with scalability. Specifically, backing up large virtual file servers for me goes very slowly. Veeam has a concept of a backup proxy, which moves the resource load to whatever is designated as the proxy. This can be the local Veeam server or another physical or virtual server.

What do I think about the stability of the solution?

For me, I have trouble with large VMDK files (multi TB) regardless of where I place the proxy and while there are several others who have similar results, Veeam hasn’t seemed to find a solution for this yet. Note that this is only on the initial full backup and subsequent incrementals are fine. Also note that I have not opened a case myself on this but have tracked the cases of others reporting the same issue.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and technical support?

Veeam support is pretty good but has degraded somewhat as they have grown. Not surprising as this happens to every company as they ramp up but overall support is as it should be. What is solid though is that their technical people comb through the forums so many of the posts have expert feedback and advice right there, which is very nice. I find it nice to know that they at least care enough to do that and actually listen to the issues.

Which solution did I use previously and why did I switch?

I’ve used several other products and pound-for-pound in a virtual environment Veeam seems to work the best.

How was the initial setup?

Veeam is very easy to setup. The installation is wizard-driven and will install any dependencies you might be missing.

What about the implementation team?

I work for a Veeam partner so we implement all Veeam deployments ourselves. My best advice for Veeam goes for all other products that support it: use a dedicated backup target such as Data Domain, StoreOnce, FalconStor, etc. Not only are these devices designed for this type of workload (improves performance) but you will get a secondary benefit of the hardware deduplication that makes your backup jobs incredibly small and efficient. You can run Veeam and a server and backup to the local storage to save money but the long-term solution is not as good and problem-free.

What's my experience with pricing, setup cost, and licensing?

Licensing is based on CPU socket of the host servers and if you get the enterprise versions you also get support for file, SQL and Exchange granularity so there is nothing else left to buy. Most other products either require individual licenses for these advanced features or are licensed for the amount of data you have so in either of those cases your costs will rise as your data grows. With Veeam, provided you don’t add more servers, the license cost remains flat.

What other advice do I have?

If you have a VMware or Hyper-V environment, then Veeam is the most mature and solid product in its class today. If you have a mixed environment, well then you may have some thinking to do. Personally I would still consider Veeam knowing they are working on their physical backup solution, which you can use today (although it’s very basic right now) or go with something else on the physical side for the time being.

Disclosure: My company has a business relationship with this vendor other than being a customer: I have been a partner for the duration of my relationship with Veeam. Note that I have also been a partner with several other backup companies as well.
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PeerSpot user
IT Manager at Asheville Head, Neck and Ear Surgeons, PA
Vendor
We previously used Symantec Backup Exec, it was cumbersome, didn’t handle our virtual machines, and kept us on tape backups.

What is most valuable?

The ability to manage backups from any machine from one location.

How has it helped my organization?

We’ve taken the human out of the equation when it comes to our backups. This means backups run when they should, like they should.

What needs improvement?

None since the release of endpoint backup management.

For how long have I used the solution?

I've been using it for over two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's wonderful - 10/10.

Technical Support:

It's wonderful - 10/10.

Which solution did I use previously and why did I switch?

We previously used Symantec Backup Exec, it was cumbersome, didn’t handle our virtual machines, and kept us on tape backups.

How was the initial setup?

Straightforward, with a very intuitive setup and layout.

What about the implementation team?

We did it in-house.

What was our ROI?

Given this is Backup & Replication, the ROI is similar to that of an insurance plan - priceless when needed, but no monetary benefit until such time. Still worth every penny for the peace of mind.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

Go for it, you’ll never regret it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user248538 - PeerSpot reviewer
it_user248538IT Manager at Asheville Head, Neck and Ear Surgeons, PA
Vendor

We implemented Endpoint Backup on our Exchange server (and the rest of our physical servers--the last holdouts) a few weeks ago and LOVE it. It's so nice to be rid of the tape backups and take us humans out of the equation in regards to our data backup and replication (onsite and offsite backups).

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PeerSpot user
Technical Lead & ICT Senior Infrastructure Engineer at a tech services company with 51-200 employees
Consultant
Speed and more management would be an improvement, but instant recovery is valuable and its very easy to use.

What is most valuable?

Replication, Sure Backup and Instant Recovery; very easy to use.

How has it helped my organization?

Real and fast restore and if needed a VM Instant Restore(1/2m).

What needs improvement?

Speed and more management.

For how long have I used the solution?

I have used and given support of this product for my clients for around 4/5 years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Some Speed and data, that we fix along the way.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

1 to 10, I give an 8.

Technical Support:

1 to 10, I give an 8.

Which solution did I use previously and why did I switch?

Yes, HP and Symantec. Veeam is a product more specific for Virtual Environments.

How was the initial setup?

Straightforward.

What about the implementation team?

The setup and implementation was done by ourselves.

What's my experience with pricing, setup cost, and licensing?

20k € initial cost.

Which other solutions did I evaluate?

Yes, HP and Symantec.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jonathan Pehau - PeerSpot reviewer
Infrastructure analyst specialized in cloud computing at IT2GO Solutions
Real User
Excellent for aggregation of logs and centralizing the view of different tools
Pros and Cons
  • "Veeam ONE effectively centralizes the view of different tools."
  • "It is not easy to navigate, especially with the numerous reports available."

What is our primary use case?

Our primary use case is to centralize the view of different tools, specifically the vCenter and Veeam Backup and Replication.

How has it helped my organization?

At our organization, the main goal for using Veeam ONE is to generate reports on the backups that we perform with our other solutions.

What is most valuable?

The aggregation of logs is the most valuable feature.

What needs improvement?

Although the reporting tool is working well and does not require any additional features, there is still room for improvement in the UI. It is not easy to navigate, especially with the numerous reports available.

For how long have I used the solution?

I have been using Veeam ONE for a year. I am using version eleven of the solution.

What do I think about the stability of the solution?

I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

The scalability of Veeam ONE depends on the capabilities of the server it is installed on. I would rate its scalability as 8 out of 10.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

I would rate it 10 out of 10 because it is free with the license that our organization has already purchased.

What other advice do I have?

It's important to ensure that the targets they want to monitor are supported by the solution. It is a crucial consideration that needs to be taken into account before implementing Veeam ONE.

Overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ali Gursoy - PeerSpot reviewer
IT Manager at Cobantur
Real User
Top 10
Reliable, scalable, and simple deployment
Pros and Cons
  • "The stability of Veeam ONE is good."

    What is our primary use case?

    Veeam ONE is being used to monitor our backup and VM servers.

    For how long have I used the solution?

    I have been using Veeam ONE for eight years.

    What do I think about the stability of the solution?

    The stability of Veeam ONE is good.

    What do I think about the scalability of the solution?

    Veeam ONE is scalable.

    We have four or five people in our IT company that uses the solution.

    How are customer service and support?

    I have not contacted technical support.

    How was the initial setup?

    The initial setup is straightforward.

    What about the implementation team?

    We have one engineer and administrator for the deployment of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The licenses are code-based or server-based for Veeam ONE. The last version is 12, and it is host-based, I don't like to move to a code-based solution.

    We pay for a license annually.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Veeam ONE an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    CTO at VIRTUO NTSH
    Real User
    Easy to set up, easy to use, and reliable
    Pros and Cons
    • "The product is very straightforward and very easy to use from the client-side."
    • "It's not that easy to use from the management side."

    What is our primary use case?

    The clients are using the solution for backup and restore and also for replication. The new model also has the management of virtual servers.

    What is most valuable?

    It's one of the most stable offerings.

    The product is very straightforward and very easy to use from the client-side.

    The solution is scalable. 

    The initial setup is very straightforward. 

    What needs improvement?

    It's not that easy to use from the management side. 

    The solution needs to improve its traditional backups. They back up data as others do at the moment - however, it's not as good. Also, restoring is very fast, however, they need some improvement in deduplication. 

    It's more the management in the level of replication. There needs to be a much higher level of replication. Right now, it's a basic replication in the secondary site. The recovery needs to be much faster as recovery is very important. The fastest recovery is from Rubrik.

    Rubrik is the fastest recovery backup solution, and Cohesity is the same as it depends on the hardware which they have. 

    Veeam should come with the hardware as others, like Cohesity, come with the hardware. 

    For how long have I used the solution?

    We've been using the solution for five years. It's been a while. 

    What do I think about the stability of the solution?

    The product is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good.

    What do I think about the scalability of the solution?

    You can scale it easily. Every time you need to buy a new license, you just add more licenses, and that's it.

    At the moment, all of our customers are using Veeam. We have more than 20 customers.

    How are customer service and support?

    We don't use technical support very much, however, my sense is they're okay. I cannot say something more precise, as we didn't really use it.

    How was the initial setup?

    The initial setup is pretty straightforward. It's not complex or difficult. The deployment process takes about an hour or so.

    To set up and deploy the solution, you only need a maximum of two people - one consultant and one assistant.

    What was our ROI?

    I didn't study ROI. Return of investment has to do with disaster recovery. This is one of the best solutions, Veeam, to retrieve machines if a disaster happens. If one site goes, and you have replication with Veeam, your company can continue on without loss.

    What's my experience with pricing, setup cost, and licensing?

    The customer needs to pay for Veeam. They need to pay a license per virtual machine, and the cost depends on how many virtual machines they want to back up.

    Which other solutions did I evaluate?

    We also are a partner of Cohesity, and we've evaluated the two. The main difference is Cohesity comes with hardware.

    The license is based on the capacity of the space where the backup stays, and also is very straightforward, much like Veeam. They are straightforward, and it's very, very, very powerful, however, you really depend on the hardware. This is a different way of licensing.

    Veeam is very straightforward, however, licensing is for virtual machines, how many you have. That means sometimes in the environment if you have lots of machines, virtual machines, it is better to use Cohesity as you can add as many virtual machines as you want and the license is always based on the capacity of the hardware where it stays.

    What other advice do I have?

    We are resellers. We are gold partners with Veeam.

    We sell only the latest version of the solution.

    I recommend both Veeam and Cohesity, however, depends on how your environment is.

    I'd rate the product at a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Updated: March 2025
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