Veeam Data Platform Reviews

We are a solution provider and we deal with different backup solutions including Veeam Backup & Replication. This is something that we do on a project basis and have been doing for a long time.

We primarily use this solution for backup and replication; we buy the software and map it to our customer's requirements.

The interface is very user-friendly. The customers in my region are happy with it.

No product is 100% and there is always room for improvement. One of the downsides to Veeam is that it's just software-based. In the future, Veeam should release a hardware backup appliance that can be integrated with their software.

Better integration with other products would be an improvement.

Veeam Backup & Replication

This is a stable product.

Scalability is not an issue with this solution. There are multiple licensing options available to handle different environments. For example, there is a 10-pack of VM licenses available as an option.

Based on the communication that I have had with my peers, my understanding is that the support we have had from Veeam has been great.

We deal with Commvault, depending on the project, and we are also a distributor of Arcserve.

As a presales engineer, I have not been part of the installation.

If needed, we do the installation for our clients. Our technical process team is responsible for that.

There are multiple licensing options available to handle environments of varying sizes. The price is quite competitive compared to other products in my region.

The customer is the one that chooses the backup solution. For example, they will come to us and say "We want Veeam Backup and Replication", and then we provide the licenses to them.

This is a product that I definitely recommend for small businesses.

Overall, this is a good product but there is always room for improvement. If Veeam released a hardware appliance to work with their software, then I would rate them a ten out of ten.

I would rate this solution an eight out of ten.

We use this solution for backup. Our company is a customer of Veeam and I'm the assistant manager and provide risk advisory services. 

This is a user-friendly solution and I'm very comfortable with it. 

I'd like to see better training offered online. 

The solution is stable. 

The solution is scalable. 

The initial setup is straightforward and our deployment was done in-house. We have three people using the solution. 

I recommend this solution and rate it nine out of 10. 

My primary use case is for VM backups. We have more than 500 VMs to backup completely every day, which is quite a big backup, and we run it incrementally. This solution is deployed on-premises. 

The most valuable feature is how reliable Veeam Backup is. It has the normal expected features that allow you to ensure that everything is backed up completely. 

Veeam Backup is not enhanced. There aren't any enhancements yet and they are still using traditional methods for snapshots and to perform the backup, like many other vendors. I've noticed this has an impact on the performance. We run hundreds or thousands of VM backups in the same night. Most software don't have a SMAC algorithm to schedule the backup and improve performance for the production environment. They just randomly create. In order to perform big backups at one time, we have to invest in storage. 

Another improvement would be simplifying and integrating their software. I have one app for VM backups, another for file backups, and another for implications, so I have to implement three platforms in one organization. This is quite difficult. The implementation process could be simplified, in regard to VM files and replication. 

I have been using this solution for more than four years. 

This is a stable product. It rarely requires maintenance and I rarely deal with backup files that are gone or cannot be restored because of software bugs. 

This solution is easy to scale. 

The response time is quite slow and I have complained many times. But their technical skill is quite good. For most customers, the technical support should depend on the SLA that they have, but support doesn't always respect that. Sometimes they respond to us within the SLA, but after we reply, we have to wait around one day for another email. 

We implemented through an in-house team. There are two administrators for maintenance. 

Overall, I'm not happy with the pricing. The price could be improved. Every year, most vendors try to increase the price. It says it's being upgraded, but there's no improvement. The product stays the same, but the licensing costs are increasing. 

I have also used Zerto for POC. I found that Veeam is good for backups, but it has a limitation. It's good for VM backups, but can be quite challenging for file backups and replication. Zerto is different, in that it's good for replication and it's simpler to use. The license is quite expensive though. 

If you are looking into implementing this solution, I advise you to make a POC, understand your requirements, and make sure the solution you choose can provide what you want. 

I rate Veeam Backup an eight out of ten. 

Backup speed should be increased, and there should be more functionality.

Veeam's configuration is very complex in my opinion. I believe a more simplified configuration would be beneficial.

I have been working with Veeam Backup & Replication for four or five years.

Veeam Backup Replication is a stable product.

The technical support is good.

The initial setup is easy.

The price is reasonable.

I work as an engineer on enterprise threat systems rather than backup and restore; primary storage area.

I would rate Veeam Backup & Replication a nine out of ten.

I have a customer who used to use Veritas NetBackup, which is also a very well-respected enterprise backup solution. The company's compliance requirement to have daily backups meant that he had to fix issues even if that meant staying after work hours.

Veritas was doing a great job backing up his environment, but every weekend, he would receive a notification that a backup failed. He would then have to go back to the office and contact Veritas support. They would fix the issue, but he wanted something that will just work and that could be left alone.

So we did a proof of concept for Veeam and that's what happened. It was really easy to set up and configure, and he never received any notifications that required him to return to the office and fix an issue.

They introduced a new feature called the Immutable Repository feature, which helps protect environments from malware attacks that target backup file extensions. Usually that's a common trend here. Many cyber attacks have occurred where they don't just come and hack the environment, they hack the backup solution.

With the Immutable Repository feature where any customer can get any server and any hardware, install Linux on that server, and use it to conduct immutable backups. These backups cannot be modified or deleted within a specific time period. I really like this feature and think that it adds value because before that, only enterprises could afford expensive storage appliances that provided this feature.

Now, anyone, especially small and the medium businesses, looking for warm storage or individual backup storage can utilize any existing x86 hardware with Linux kernel 5.4 or above to conduct immutable backups.

Veeam is a simple a solution that's easy to work with, and they distinguish themselves in the market in this particular aspect.

The Veeam backup application interface is application-based and not web-based. At present, everything is going web-based. Veeam does have a web interface that can centrally manage Veeam backup servers for free. However, it would be great if the backup console itself was web-based; that is, the main backup applications software was web-based.

It's a Windows-based software, but it would be great if customers could install it on Linux. Veeam can do backups of Linux, but the management server can only be installed on Windows.

Better support for Oracle would be great. Veeam Plug-in for Oracle RMAN is available, but it's a really primitive product.

I've been working with it since 2017. I've worked with versions 9.5, 10, and 11.

Veeam's stability has improved; since version 9.5, it has been very stable.

In terms of the scalability, the solution is scalable depending on the environment. That is, it is scalable to some extent, depending on the scenario. In rare use cases, it will have limited scalability.

For example, for VMware and Hyper-V and physical workloads, Veeam is pretty scalable. However, if you have a really huge Nutanix cluster and you are fixed with only one proxy, Veeam is not that scalable even though you can increase the RAM in the CPU.

Generally, in terms of installation and configuration Veeam is the easiest in comparison to those of other solutions.

I've been a Veeam enthusiast for five years now, seeing the product grow from just backing up VMware, to backing up Hyper-V, to backing up lots of other environments. I'm pretty satisfied with the progress they are making.

Recently, they announced a few future releases which will fill lots of gaps in the market like, for example, support for Red Hat Virtualization.

They have also acquired the company that specializes in Kubernetes backups. This was a big gap for Veeam, especially in the service provider segment because many service providers will use Red Hat Linux for their stack and OpenStack to manage their cloud, and will use Kubernetes to provide platform as a service to their customers or infrastructure or software as a service. Service providers usually have a huge number of workloads, unlike end users.

I'm pretty satisfied with the way Veeam is developing their product at a rapid growth rate while maintaining the stability of the software and its simplicity and flexibility as well.

Veeam Backup Replication is an almost flawless product, and I would rate it at eight on a scale from one to ten.

Being agentless minimized the install process for new servers. If you are using folder on your backup configuration, all the new servers has been backuped without any intervention on the backup server.

It provides more efficiency to restore lost files that were deleted by users. It provides a restoring process for a complete server and replications on another site for the DRP servers.

Client/agent for non-virtualized servers: This can be improved by integrating them in the same way as the virtual servers and integrating them into the same backup jobs. Actually, the Veeam team recommends making separate jobs for these servers. The options of the job are not the same if it’s a VM or a physical server.

The best solution is to have the same functionality for a virtual or a physical server.

I have already discussed this point with a member of the Veeam development and he replied to me that it will be improved in Version10. We are waiting ;-)

More than 5 years

Nothing, the only problem encounter during installation is a Windows firewall problem but not linked directly to Veeam.

We have not had stability issues.

We have not had scalability issues.

Customer service is very reactive, you can open a call and be sure that's solved or helped on a 24h max.

I would give technical support a rating of 10/10 for fast replies and solutions.

We were using Symantec Backup Exec. We switched for the simplicity of management with Veeam.

The initial setup was straightforward, but now our infrastructure is more complex. We started with five servers and now we have more than 150 servers protected by the Veeam solution.

The pricing and licensing are reasonable.

We looked at Acronis, NetBackup, and Backup Exec.

No special advice, other than just follow the wizard and you can start faster than another solution.

Veeam is a solid performer for backing up VMware. By leveraging VMware’s changed block tracking (CBT) the incremental backups are very efficient and small. Veeam also has a rather intuitive interface that is easy to understand and is easy to get up and running in short order. It has several other solid features, such as storage snapshot integration (new feature), Exchange/SQL/file granularity, and some very useful recovery options as well.

Reliable backups are so critical and my Veeam backups (disk-to-disk) have never failed to be restorable. I can’t say that about other products I’ve used.

I have asked Veeam to consider backing up physical devices for years and each time the response was “that’s not what we do”. As a result, they missed many opportunities to sell their products to customers who have a mixture of virtual and physical devices but don’t want to support multiple backup products. Veeam finally started down that path but they are taking their time to get the Endpoint Protection fully developed and rolled into the main product. They need to ramp this up and then I believe they would see even better adoption.

I've been using it for six to seven years.

Deploying Veeam is as easy as you get. The installation is wizard-driven and will install any dependencies you may need that aren’t already installed. On the other hand, I have had some issues with scalability. Specifically, backing up large virtual file servers for me goes very slowly. Veeam has a concept of a backup proxy, which moves the resource load to whatever is designated as the proxy. This can be the local Veeam server or another physical or virtual server.

For me, I have trouble with large VMDK files (multi TB) regardless of where I place the proxy and while there are several others who have similar results, Veeam hasn’t seemed to find a solution for this yet. Note that this is only on the initial full backup and subsequent incrementals are fine. Also note that I have not opened a case myself on this but have tracked the cases of others reporting the same issue.

It's been able to scale for our needs.

Veeam support is pretty good but has degraded somewhat as they have grown. Not surprising as this happens to every company as they ramp up but overall support is as it should be. What is solid though is that their technical people comb through the forums so many of the posts have expert feedback and advice right there, which is very nice. I find it nice to know that they at least care enough to do that and actually listen to the issues.

I’ve used several other products and pound-for-pound in a virtual environment Veeam seems to work the best.

Veeam is very easy to setup. The installation is wizard-driven and will install any dependencies you might be missing.

I work for a Veeam partner so we implement all Veeam deployments ourselves. My best advice for Veeam goes for all other products that support it: use a dedicated backup target such as Data Domain, StoreOnce, FalconStor, etc. Not only are these devices designed for this type of workload (improves performance) but you will get a secondary benefit of the hardware deduplication that makes your backup jobs incredibly small and efficient. You can run Veeam and a server and backup to the local storage to save money but the long-term solution is not as good and problem-free.

Licensing is based on CPU socket of the host servers and if you get the enterprise versions you also get support for file, SQL and Exchange granularity so there is nothing else left to buy. Most other products either require individual licenses for these advanced features or are licensed for the amount of data you have so in either of those cases your costs will rise as your data grows. With Veeam, provided you don’t add more servers, the license cost remains flat.

If you have a VMware or Hyper-V environment, then Veeam is the most mature and solid product in its class today. If you have a mixed environment, well then you may have some thinking to do. Personally I would still consider Veeam knowing they are working on their physical backup solution, which you can use today (although it’s very basic right now) or go with something else on the physical side for the time being.

The ability to manage backups from any machine from one location.

We’ve taken the human out of the equation when it comes to our backups. This means backups run when they should, like they should.

None since the release of endpoint backup management.

I've been using it for over two years.

No issues encountered.

No issues encountered.

No issues encountered.

It's wonderful - 10/10.

It's wonderful - 10/10.

We previously used Symantec Backup Exec, it was cumbersome, didn’t handle our virtual machines, and kept us on tape backups.

Straightforward, with a very intuitive setup and layout.

We did it in-house.

Given this is Backup & Replication, the ROI is similar to that of an insurance plan - priceless when needed, but no monetary benefit until such time. Still worth every penny for the peace of mind.

No other options were evaluated.

Go for it, you’ll never regret it.