The solution can be used for backing up data such as virtual machines, data servers, and applications.
Network System Specialist at a tech services company with 51-200 employees
Strong backup integrity, high backup and replication performance, and reliable
Pros and Cons
- "I have found one of the most valuable features to be the integrity of the backups."
- "think backing up from physical servers and ransomware security needs some improvements."
What is our primary use case?
How has it helped my organization?
We was concern about ransomware attack and with Veeam now we are protected. Thnaks Veeam
What is most valuable?
I have found one of the most valuable features to be the integrity of the backups. It does a great job at taking backups of physical servers and doing replications. The integration with their storage is done well.
What needs improvement?
I think backing up from physical servers and ransomware security needs some improvements. However, they have improved in the newer release by encrypting the backup server.
In upcoming releases, I do not want the UI to change, this is important for individuals using the solution. If there are many changes then they have to keep learning the UI over and over again making it difficult.
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For how long have I used the solution?
I have been using the solution for approximately five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
In my experience, I have found the solution to be stable. You are able to scale out to repositories well. You can add all servers together as a bundle and use them as a scale-out repository.
How are customer service and support?
The technical support is great. They have comprehensive FAQ information that can be searched for whatever your needs are.
Which solution did I use previously and why did I switch?
I have used Veritas in the past and it does a better job at backing up servers.
Please, take a look at my Veeam Backup and Replication course
How was the initial setup?
The installation is simple, it takes less than 15 minutes.
What's my experience with pricing, setup cost, and licensing?
This solution requires a license and the organizations I was involved in were using an enterprise license.
What other advice do I have?
I would recommend using this solution to others.
I rate Veeam Backup Replication a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Architecte Datacenter at a tech services company with 1,001-5,000 employees
Offers many functionalities; very good data storing compression
Pros and Cons
- "Good compression when storing data."
- "The web interface could be more visual."
What is our primary use case?
We are integrators and resellers so we install this product in our clients' environment. I'm a data center architect.
What is most valuable?
A valuable feature is the compression when storing data. The product has a lot of functionalities even though they're not always used in my customers' environments.
What needs improvement?
I think that the web interface could be more visual. Also, when I was initially evaluating the solution, I had trouble finding detailed information about it and I think that could be improved too.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and technical support?
As integrators, we use our own support. The documentation is user friendly and that's enough for us.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The licensing is on an annual basis and I think it's a good price.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Veeam Data Platform
November 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Information Technology Consultant at OmegaChem
A stable and scalable backup solution with valuable features
Pros and Cons
- "I like all the backup features in Veeam."
- "The price can be better."
What is our primary use case?
We use Veeam Backup Replication for general backup and restore functions.
What is most valuable?
I like all the backup features in Veeam.
What needs improvement?
The price can be better.
For how long have I used the solution?
I have been using Veeam Backup Replication for five years.
What do I think about the stability of the solution?
Veeam Backup Replication is stable.
What do I think about the scalability of the solution?
Veeam Backup Replication is scalable.
How are customer service and technical support?
Technical support was good. The few times that you used them, they were pretty decent.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
It's expensive and costs about 1000 a year.
What other advice do I have?
On a scale from one to ten, I would give Veeam Backup Replication a nine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Database Administrator / Database Architect at a manufacturing company with 501-1,000 employees
Stable and scalable with all the benefits of a virtual machine
Pros and Cons
- "The solution offers the normal benefits of a virtual machine versus a physical, actual machine. It doesn't take up space, for example."
- "It would be ideal if they could capture everything and then timestamp and back up everything up to that timestamp."
What is our primary use case?
I'm not doing anything with the the solution right now. I'm just using them for database purposes. We store databases there and applications.
How has it helped my organization?
The solution saves our organization some money as we don't need to store to a physical machine.
What is most valuable?
The solution gives me everything which is no physical machine gives, however, it is much easier to relocate to do anything with it.
The solution offers the normal benefits of a virtual machine versus a physical, actual machine. It doesn't take up space, for example.
What needs improvement?
Sometimes, when we shut it down, it doesn't properly shut down for us.
If we need to back it up, would be even better if we could do a backup when the files are open and the applications are working. If the solution itself had that capability to backup everything consistently, across all the files, across the system just as we are using the product, then it would have huge benefits, even more than it has today. It would mean that I would not need to purchase any other party third-party products to ensure that my application or my database will work after I back it up and start it up.
It would be ideal if they could capture everything and then timestamp and back up everything up to that timestamp. Then I would not need other products and I could just use this, which would be better.
For how long have I used the solution?
I'm currently using the solution. I've been using it over the past 12 months at least.
What do I think about the stability of the solution?
The stability seems to be pretty good. I haven't had issues with bugs or glitches. It doesn't crash or freeze. It seems to be reliable.
What do I think about the scalability of the solution?
I'm not sure if we have plans to increase usage. I don't make that decision in the organization.
How are customer service and technical support?
I have a systems admin who maybe has reached out to technical support in the past. I have not, personally. I find my systems admin quite knowledgeable. When I asked him something, he knows what to do right away. I'm not sure how many cases he's faced, where he did not know the answer and then had to go somewhere to get it.
Therefore, I can't really speak to any knowledge of technical support. I don't know how they are, to be honest.
How was the initial setup?
I don't really handle the installation process. I can't speak to how difficult or easy the implementation process is.
What other advice do I have?
Overall, I would rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
GF at Innopact GmbH
Good integration with storage systems and great support
Pros and Cons
- "The integration with some storage systems like HP or Nutanix and great support are the most valuable features. You get productivity support. You get a response within one hour, even in the evening or night. The functionality of the whole software is good."
- "The whole graphical user interface is very easy, but the details are hidden deeply and aren't easily visible. You cannot easily see the details and explore or choose the settings. We should be able to easily explore various settings and options. If you can see more details while choosing the settings or setting it up, it helps in getting the software running easily. For example, in Microsoft Office, you can see much more in the interface than in Veeam Backup & Replication. It is a complex software. It is not easy to use, and you must know what to do and where to do. The user manual has more than a thousand pages. They should give some direct information through the software and improve the software. On their website, they can have some videos and step-by-step information to make us come straight to our goals."
What is our primary use case?
We are using it for taking backup from virtual machines, quick migration from one host to another, and instant file restore from the exchange or file server. The most important use is to do the daily backup and have business continuity at the highest level.
What is most valuable?
The integration with some storage systems like HP or Nutanix and great support are the most valuable features. You get productivity support. You get a response within one hour, even in the evening or night. The functionality of the whole software is good.
What needs improvement?
The whole graphical user interface is very easy, but the details are hidden deeply and aren't easily visible. You cannot easily see the details and explore or choose the settings. We should be able to easily explore various settings and options. If you can see more details while choosing the settings or setting it up, it helps in getting the software running easily. For example, in Microsoft Office, you can see much more in the interface than in Veeam Backup & Replication.
It is a complex software. It is not easy to use, and you must know what to do and where to do. The user manual has more than a thousand pages. They should give some direct information through the software and improve the software. On their website, they can have some videos and step-by-step information to make us come straight to our goals.
For how long have I used the solution?
I have been using this solution for six years.
What do I think about the stability of the solution?
It is stable, and that's the reason for using this software for about six years.
What do I think about the scalability of the solution?
It is scalable. We have only two users, and they are administrators.
How are customer service and technical support?
Their technical support is great. You get a response within one hour, even in the evening or night.
Which solution did I use previously and why did I switch?
I have used Acronis.
How was the initial setup?
The installation was straightforward. It was not so difficult. It was done in hours, but it depends on the depth of your installation, number of machines, and what you consider as the installation.
What about the implementation team?
I did it myself because I am a consultant as well as an integrator.
What's my experience with pricing, setup cost, and licensing?
Its software solution has a fee.
What other advice do I have?
I would recommend this solution. I have a good experience with this. I plan to keep using this product, but I am making comparisons with another solution, which provides better and higher performance when you have some synchronizing job for business continuity.
I would rate Veeam Backup & Replication a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Solution Architect / Delivery Manager - Salesforce CRM - Tech Mahindra at Tech Mahindra (formerly Mahindra Satyam)
Very flexible solution, but needs more integration with cloud service providers
Pros and Cons
- "Very flexible, all-in-one solution."
- "Needs better integration with cloud service providers."
What is our primary use case?
I handle managed backup services for one of my clients. I implement and manage these solutions.
How has it helped my organization?
The company has its own Veeam backup infrastructure to offer this service. It manages billing, etc.
What is most valuable?
The flexibility is the most valuable feature. It is an all-in-one solution for all kinds of infrastructure (physical, cloud, VM).
What needs improvement?
Provide more integration for cloud providers such as Google Cloud, Azure and AWS.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It is stable. The solution has great potential in the backup and replication domain.
What do I think about the scalability of the solution?
It is highly scalable, and I consider it to be the most important feature. It works on any kind of infrastructure including physical, Hyper-V, VMware, and cloud-based.
How are customer service and technical support?
The technical support is quite responsive, and very good. Tickets are within their SLA, and the response time is based on the priority of the ticket that you raise.
Which solution did I use previously and why did I switch?
I have worked with all of the major products. These include Azure Backup, Microsoft Data Protection Manager (DPM), Commvault, Veritas Backup Exec, and others. The product you choose depends on the type of infrastructure and the type of backups you need to have. This one can be used for all kinds of infrastructure.
How was the initial setup?
The setup is straightforward with a very aesthetic graphical user interface. It can take anywhere from one day to a month to fully deploy, depending on the requirements.
What about the implementation team?
I handled the installation and implementation of this product myself.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing is quite competitive with other products. I would not says that it is much higher, neither is it low.
What other advice do I have?
I am certified with the Veeam Sales Professional (VMSP) accreditation. This qualifies people to demonstrate and sell the product.
I would rate this solution seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Engineer at a tech services company with 1,001-5,000 employees
Being agentless minimized the install process for new servers.
What is most valuable?
Being agentless minimized the install process for new servers. If you are using folder on your backup configuration, all the new servers has been backuped without any intervention on the backup server.
How has it helped my organization?
It provides more efficiency to restore lost files that were deleted by users. It provides a restoring process for a complete server and replications on another site for the DRP servers.
What needs improvement?
Client/agent for non-virtualized servers: This can be improved by integrating them in the same way as the virtual servers and integrating them into the same backup jobs. Actually, the Veeam team recommends making separate jobs for these servers. The options of the job are not the same if it’s a VM or a physical server.
The best solution is to have the same functionality for a virtual or a physical server.
I have already discussed this point with a member of the Veeam development and he replied to me that it will be improved in Version10. We are waiting ;-)
For how long have I used the solution?
More than 5 years
What was my experience with deployment of the solution?
Nothing, the only problem encounter during installation is a Windows firewall problem but not linked directly to Veeam.
What do I think about the stability of the solution?
We have not had stability issues.
What do I think about the scalability of the solution?
We have not had scalability issues.
How are customer service and technical support?
Customer Service:
Customer service is very reactive, you can open a call and be sure that's solved or helped on a 24h max.
Technical Support:I would give technical support a rating of 10/10 for fast replies and solutions.
Which solution did I use previously and why did I switch?
We were using Symantec Backup Exec. We switched for the simplicity of management with Veeam.
How was the initial setup?
The initial setup was straightforward, but now our infrastructure is more complex. We started with five servers and now we have more than 150 servers protected by the Veeam solution.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are reasonable.
Which other solutions did I evaluate?
We looked at Acronis, NetBackup, and Backup Exec.
What other advice do I have?
No special advice, other than just follow the wizard and you can start faster than another solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a dealer for Veeam products.
IT Administrator and Sr. VMware Engineer at a retailer with 501-1,000 employees
there should be more manufacturers integrating their technologies, as that would allow more customers to make use of this excellent feature.
Pros and Cons
- "The product allows us to use data more efficiently, reducing the cost of storage and backup time. It is vital to have data available in the shortest possible time."
How has it helped my organization?
Our virtual datacenter is protected with different types of backups, but critical ones are "always protected". We can restore a VM backup in just minutes, even from a snapshot.
What is most valuable?
RTO time and speed
The product allows us to use data more efficiently, reducing the cost of storage and backup time. It is vital to have data available in the shortest possible time.
Instant file level recovery
Instant File-Level Restore or IFLR can be used to recover individual VM guest OS files and folders from VM backups. The product doesn't require you to restore a full backup and later search for a specific file. Instead, we can restore files and folders from a regular image-level backup at the necessary point-in-time. IFLR also works with any VM guest OS file system, expanding our possibilities in mixed environments.
WAN Acceleration
If you want to do remote backup or replication jobs, WAN acceleration technology is ideal. It works without problems and with limited bandwidths. When using the accelerators, the CBT allows us to work very efficiently. Before, we needed to make these copies in remote repositories, which took hours. The connections also failed very often. This type of situation is what optimizes WAN Acceleration.
Integrated vendors
With regard to the integration of Veeam with storage manufacturers, it must be said that the list always continues to grow. This growth is very good for all who use these brands. However, there should be more manufacturers integrating their technologies, as that would allow more customers to make use of this excellent feature.
What needs improvement?
The updates of this product are very fast and they always improve the solution.
What do I think about the stability of the solution?
I have not encountered any issues with stability.
What do I think about the scalability of the solution?
I have not encountered any issues with scalability.
How are customer service and technical support?
I would rate the level of technical support 10/10. It is very fast and reliable.
Which solution did I use previously and why did I switch?
I previously used Symantec Backup Exec. It was slow, incomplete, complex, used agents, and the technical support was useless, slow and ineffective. We would pray that we would not have a problem.
How was the initial setup?
The setup is very easy and totally intuitive.
What's my experience with pricing, setup cost, and licensing?
The price is a bit high. Licensing type is VMware friendly, so it is easy.
Which other solutions did I evaluate?
We did not evaluate other options.
What other advice do I have?
If you have virtualized or physical (lastest update of Veeam), you can trust in this solution. Our recovery time was reduced from many hours to a few minutes. Integration with VMware is transparent, easy to use, and intuitive. Backup storage is very efficient and using CBT saves a lot of disk space. Using tapes was greatly improved in the latest version, as well as integration with other sellers' storage products.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Nice review. We use Veeam as well and upgraded to the Enterprise Plus license to get Nimble integration. Has helped tremendously with backup times nearly half what they were.