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Information Technology Consultant at OmegaChem
Consultant
A stable and scalable backup solution with valuable features
Pros and Cons
  • "I like all the backup features in Veeam."
  • "The price can be better."

What is our primary use case?

We use Veeam Backup Replication for general backup and restore functions.

What is most valuable?

I like all the backup features in Veeam.

What needs improvement?

The price can be better.

For how long have I used the solution?

I have been using Veeam Backup Replication for five years.

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Veeam Data Platform
February 2025
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What do I think about the stability of the solution?

Veeam Backup Replication is stable.

What do I think about the scalability of the solution?

Veeam Backup Replication is scalable.

How are customer service and support?

Technical support was good. The few times that you used them, they were pretty decent.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It's expensive and costs about 1000 a year.

What other advice do I have?

On a scale from one to ten, I would give Veeam Backup Replication a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1478235 - PeerSpot reviewer
Senior Solution Architect at a comms service provider with 11-50 employees
Real User
Flexible on-premises and cloud solution but it could use more automation
Pros and Cons
  • "In terms of most valuable features, we are mostly using the Cloud Connect feature. It is flexible because you can use it on-prem and on cloud."
  • "In terms of what can be improved, I would say they could add automations for disaster migrations and for reverse replication. Overall, they need more automation."

What is our primary use case?

We implemented Veeam Backup & Replication on-prem and also on the cloud - we have both infrastructures. We use it internally to backup our internal servers and we have a cloud infrastructure where we use it to backup our customers' virtual machines for disaster solutions. We use it for disaster replication.

What is most valuable?

In terms of most valuable features, we are mostly using the Cloud Connect feature. It is flexible because you can use it on-prem and on cloud.

What needs improvement?

In terms of what can be improved, I would say they could add automations for disaster migrations and for reverse replications. Overall, they need more automation.

For how long have I used the solution?

I have been using Veeam Backup & Replication for six years.

What do I think about the stability of the solution?

Veeam Backup & Replication is a stable product.

What do I think about the scalability of the solution?

Veeam Backup & Replication is scalable.

I don't know our user count, but we have about 8,000 virtual machines.

We recently added this product to the environment so we will continue to use it.

How are customer service and technical support?

The Veeam technical support is not very good. We can solve problems one by one because there are some sales teams and technical teams in Turkey. We can contact them and solve the problems with them. But it must be faster and they must have more technical knowledge.

How was the initial setup?

Veeam is very easy to install. We can install it and begin use in one hour.

What about the implementation team?

We implemented it ourselves with our three person backup team made up of three admins.

What other advice do I have?

I would mostly recommend this product because it's easy to use and it is easy to install. On a scale of one to ten, I would give Veeam Backup & Replication a seven.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
February 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,737 professionals have used our research since 2012.
reviewer1436754 - PeerSpot reviewer
Database Administrator / Database Architect at a manufacturing company with 501-1,000 employees
Real User
Stable and scalable with all the benefits of a virtual machine
Pros and Cons
  • "The solution offers the normal benefits of a virtual machine versus a physical, actual machine. It doesn't take up space, for example."
  • "It would be ideal if they could capture everything and then timestamp and back up everything up to that timestamp."

What is our primary use case?

I'm not doing anything with the the solution right now. I'm just using them for database purposes. We store databases there and applications.

How has it helped my organization?

The solution saves our organization some money as we don't need to store to a physical machine.

What is most valuable?

The solution gives me everything which is no physical machine gives, however, it is much easier to relocate to do anything with it. 

The solution offers the normal benefits of a virtual machine versus a physical, actual machine. It doesn't take up space, for example.

What needs improvement?

Sometimes, when we shut it down, it doesn't properly shut down for us.

If we need to back it up, would be even better if we could do a backup when the files are open and the applications are working. If the solution itself had that capability to backup everything consistently, across all the files, across the system just as we are using the product, then it would have huge benefits, even more than it has today. It would mean that I would not need to purchase any other party third-party products to ensure that my application or my database will work after I back it up and start it up. 

It would be ideal if they could capture everything and then timestamp and back up everything up to that timestamp. Then I would not need other products and I could just use this, which would be better.

For how long have I used the solution?

I'm currently using the solution. I've been using it over the past 12 months at least.

What do I think about the stability of the solution?

The stability seems to be pretty good. I haven't had issues with bugs or glitches. It doesn't crash or freeze. It seems to be reliable.

What do I think about the scalability of the solution?

I'm not sure if we have plans to increase usage. I don't make that decision in the organization.

How are customer service and technical support?

I have a systems admin who maybe has reached out to technical support in the past. I have not, personally. I find my systems admin quite knowledgeable. When I asked him something, he knows what to do right away. I'm not sure how many cases he's faced, where he did not know the answer and then had to go somewhere to get it.

Therefore, I can't really speak to any knowledge of technical support. I don't know how they are, to be honest.

How was the initial setup?

I don't really handle the installation process. I can't speak to how difficult or easy the implementation process is.

What other advice do I have?

Overall, I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior VP at Maxava
Real User
Easy to use, stable, and good price, but its integration with third-party solutions can be better
Pros and Cons
  • "I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it."
  • "It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines."

What is our primary use case?

We develop our own replication solutions for the IBM i platform. Our product is called Maxava. We have 500 customers using that for disaster recovery, data replication. We use Veeam in-house for our Windows replication.

What is most valuable?

I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it.

What needs improvement?

It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

It is stable. I am not aware of any issues.

What do I think about the scalability of the solution?

It is scalable. We're just using it in-house. We have maybe 20 to 23 users that we support on it.

How are customer service and technical support?

Our guys have probably talked to support from time to time, but I haven't seen any issues raised about it or anything like that. So, I presume it's all pretty good.

How was the initial setup?

It was pretty easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

Its pricing is really good.

What other advice do I have?

I would recommend this solution. From my point of view, I haven't had any issues with it.

I would rate Veeam Backup & Replication a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GF at Innopact GmbH
Real User
Good integration with storage systems and great support
Pros and Cons
  • "The integration with some storage systems like HP or Nutanix and great support are the most valuable features. You get productivity support. You get a response within one hour, even in the evening or night. The functionality of the whole software is good."
  • "The whole graphical user interface is very easy, but the details are hidden deeply and aren't easily visible. You cannot easily see the details and explore or choose the settings. We should be able to easily explore various settings and options. If you can see more details while choosing the settings or setting it up, it helps in getting the software running easily. For example, in Microsoft Office, you can see much more in the interface than in Veeam Backup & Replication. It is a complex software. It is not easy to use, and you must know what to do and where to do. The user manual has more than a thousand pages. They should give some direct information through the software and improve the software. On their website, they can have some videos and step-by-step information to make us come straight to our goals."

What is our primary use case?

We are using it for taking backup from virtual machines, quick migration from one host to another, and instant file restore from the exchange or file server. The most important use is to do the daily backup and have business continuity at the highest level.

What is most valuable?

The integration with some storage systems like HP or Nutanix and great support are the most valuable features. You get productivity support. You get a response within one hour, even in the evening or night. The functionality of the whole software is good. 

What needs improvement?

The whole graphical user interface is very easy, but the details are hidden deeply and aren't easily visible. You cannot easily see the details and explore or choose the settings. We should be able to easily explore various settings and options. If you can see more details while choosing the settings or setting it up, it helps in getting the software running easily. For example, in Microsoft Office, you can see much more in the interface than in Veeam Backup & Replication. 

It is a complex software. It is not easy to use, and you must know what to do and where to do. The user manual has more than a thousand pages. They should give some direct information through the software and improve the software. On their website, they can have some videos and step-by-step information to make us come straight to our goals.

For how long have I used the solution?

I have been using this solution for six years. 

What do I think about the stability of the solution?

It is stable, and that's the reason for using this software for about six years.

What do I think about the scalability of the solution?

It is scalable. We have only two users, and they are administrators.

How are customer service and technical support?

Their technical support is great. You get a response within one hour, even in the evening or night.

Which solution did I use previously and why did I switch?

I have used Acronis.

How was the initial setup?

The installation was straightforward. It was not so difficult. It was done in hours, but it depends on the depth of your installation, number of machines, and what you consider as the installation.

What about the implementation team?

I did it myself because I am a consultant as well as an integrator.

What's my experience with pricing, setup cost, and licensing?

Its software solution has a fee.

What other advice do I have?

I would recommend this solution. I have a good experience with this. I plan to keep using this product, but I am making comparisons with another solution, which provides better and higher performance when you have some synchronizing job for business continuity.

I would rate Veeam Backup & Replication a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
it_user675693 - PeerSpot reviewer
Solution Architect / Delivery Manager - Salesforce CRM - Tech Mahindra at Tech Mahindra (formerly Mahindra Satyam)
Real User
Very flexible solution, but needs more integration with cloud service providers
Pros and Cons
  • "Very flexible, all-in-one solution."
  • "Needs better integration with cloud service providers."

What is our primary use case?

I handle managed backup services for one of my clients. I implement and manage these solutions.

How has it helped my organization?

The company has its own Veeam backup infrastructure to offer this service. It manages billing, etc.

What is most valuable?

The flexibility is the most valuable feature. It is an all-in-one solution for all kinds of infrastructure (physical, cloud, VM).

What needs improvement?

Provide more integration for cloud providers such as Google Cloud, Azure and AWS.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is stable. The solution has great potential in the backup and replication domain.

What do I think about the scalability of the solution?

It is highly scalable, and I consider it to be the most important feature. It works on any kind of infrastructure including physical, Hyper-V, VMware, and cloud-based.

How are customer service and technical support?

The technical support is quite responsive, and very good. Tickets are within their SLA, and the response time is based on the priority of the ticket that you raise.

Which solution did I use previously and why did I switch?

I have worked with all of the major products. These include Azure Backup, Microsoft Data Protection Manager (DPM), Commvault, Veritas Backup Exec, and others. The product you choose depends on the type of infrastructure and the type of backups you need to have. This one can be used for all kinds of infrastructure.

How was the initial setup?

The setup is straightforward with a very aesthetic graphical user interface. It can take anywhere from one day to a month to fully deploy, depending on the requirements.

What about the implementation team?

I handled the installation and implementation of this product myself.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing is quite competitive with other products. I would not says that it is much higher, neither is it low.

What other advice do I have?

I am certified with the Veeam Sales Professional (VMSP) accreditation. This qualifies people to demonstrate and sell the product.

I would rate this solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tommy Myo Min Aung - PeerSpot reviewer
Senior System Engineer at Vantage Drilling
Real User
Top 10
It's reliable and performs complete backups effortlessly. However, it could use a storage application.
Pros and Cons
  • "It helps with process restoration. With Veeam, we never had backup or restoration issues."
  • "I would like to see a storage application in the next version of the product."

How has it helped my organization?

It helps with process restoration. With Veeam, we never had backup or restoration issues. It is always good when performing complete backups. It always restores, when needed.

What needs improvement?

I would like to see a storage application in the next version of the product. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability depends upon your configuration. 

What do I think about the scalability of the solution?

I don't have a problem with Veeam's scalability.

How is customer service and technical support?

As long as you have enough storage and CPU, they know how to resolve it.

What's my experience with pricing, setup cost, and licensing?

The price is slightly higher than its competitors.

What other advice do I have?

Veeam is what it is supposed to be.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user280926 - PeerSpot reviewer
Consultant infrastructures at a tech services company with 10,001+ employees
Consultant
Creates backups from storage snapshots. The heavy client is still needed to perform advanced tasks.
Pros and Cons
  • "Replication Job base on a source HPE Catalyst store to perform a full reconstruction of our production systems on our third datacenter, which is our DRP Site."
  • "We would like to have the ability to perform more things on the web interface. The heavy client is still needed to perform advanced tasks."

How has it helped my organization?

No time has to be spent on debugging backups. We know everything works just fine and we can focus on our business.

What is most valuable?

  • Backup from storage snapshots. We are using 3PAR full flash arrays. This allows us to have nearly no impact on our production workloads.
  • Backup Copy Job integrated to HPE Catalyst to copy our backups to our third Datacenter with the best timeframe
  • Replication Job base on a source HPE Catalyst store to perform a full reconstruction of our production systems on our third datacenter, which is our DRP Site.
  • SureReplica jobs which allow us to fully test our DRP with really minimum effort and in a timely manner.
  • Item-level recovery for Active Directory

What needs improvement?

We would like to have the ability to perform more things on the web interface. The heavy client is still needed to perform advanced tasks.

What do I think about the stability of the solution?

There were minor stability issues that were quickly solved by the support team.

What do I think about the scalability of the solution?

We had no scalability issues.

Which solution did I use previously and why did I switch?

We started with Veeam since the beginning. We are a startup.

How was the initial setup?

It is very straightforward and easy setup. Kind of Next, Next, Next, and finish. You need some time to plan the architecture (sizing and role placement) and then it is easy to deploy.

Which other solutions did I evaluate?

We did not evaluate other options. We knew what we wanted.

What other advice do I have?

The Availability Suite is a good choice because of Veeam ONE, which gives you visibility on the whole infrastructure stack as well as reporting about how backups are doing.

Just try it with the free trial license key to form your own opinion. Each business has specific needs, so you need to evaluate the product by yourself. Since the setup is very easy for a PoC, you should definitively give it a try. It out performs our expectations.

Disclosure: My company has a business relationship with this vendor other than being a customer: I am a Veeam Vanguard, I am recognized by the software editor as a product expert, but I do not get paid for that.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Yeah I was at VeeamON 2017 this year so that is what my comment was about. Saw the cool new stuff coming which should be great.

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Updated: February 2025
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