We primarily used the solution for backups and replication.
System Administrator at a tech services company with 11-50 employees
Easy to set up with good features but file copy jobs result in errors
Pros and Cons
- "The initial setup was very easy."
- "I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error."
What is our primary use case?
What is most valuable?
For the most part, all of the features are very good.
The initial setup was very easy.
What needs improvement?
I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error.
It would be ideal if the product can reduce the number of errors we received.
For how long have I used the solution?
I had been using the solution for about six months or so. It hadn't been that long.
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What do I think about the stability of the solution?
We do seem to get many errors, especially during file copies.
What do I think about the scalability of the solution?
Not too many people are using the solution. It was basically just myself and my colleague, and we were using it in order to evaluate it. It hasn't been used widely yet.
How are customer service and support?
I've never used technical support. I cannot speak to how helpful or responsive they are, having never spoken with them directly. I wouldn't be able to evaluate their services.
Which solution did I use previously and why did I switch?
Before working with this solution, I did not use any other similar products. In the past, I simply used a bit of HP products for certain tasks.
How was the initial setup?
The initial setup is not complex or too complicated. It's very easy and quite straightforward. A company shouldn't have any issues with the process.
What's my experience with pricing, setup cost, and licensing?
There is only one license that you can purchase. My colleague was handling the licensing details. I was looking at it more from a technical perspective and therefore can't speak to the pricing or licensing agreements that are possible.
Which other solutions did I evaluate?
We were basically evaluating Veritas and Veeam. We've just been evaluating both of them.
What other advice do I have?
I used the solution at my previous company. Currently, our organization is considering Veeam and Veritas and we are evaluating both to see which would be best for our company.
I would advise other users to not do file copy jobs from Veeam. It's best to just use it for replication purposes.
I'd rate the solution at a seven out of ten overall.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Information Security Consultant at Future Telecom
Has a straightforward setup but the reporting features need improvement
Pros and Cons
- "The initial setup was straightforward."
- "The support, reporting part and customization should all be improved."
What is our primary use case?
I have no use cases of which to speak concerning the solution. Veeam ONE is a data center product and is not used by users, just for infrastructure purposes.
What needs improvement?
The support, reporting features, and customization should all be improved.
For how long have I used the solution?
I have been using and providing Veeam ONE for a couple of years. I am using the latest version, which was implemented last month.
How are customer service and technical support?
Customer support should be improved.
How was the initial setup?
The initial setup was straightforward. It took ten minutes.
What other advice do I have?
I rate Veeam ONE as a five out of ten.
I would not recommend the solution to someone considering its implementation.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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IT Engineer at Softline
User-friendly and quite stable with a straightforward setup
Pros and Cons
- "The initial setup is pretty straightforward."
- "Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus."
What is our primary use case?
We use Veeam in our company for demo purposes to present to our clients and our customers. We have some keys in production implementation in the production environment, in our clients' infrastructure.
What is most valuable?
The solution is a very convenient instant crypto machine. It's great for virtual machine recovery, mass storage, data immigration, restoring backups of physical service to mutual environments, et cetera.
Some features of Veeam will work in cloud environments, such as Azure.
The solution is extremely user-friendly.
Overall, the product has proven to be quite stable.
The solution has extensive documentation.
The initial setup is pretty straightforward.
What needs improvement?
I just started working with version 11 in January and I am still looking at the changes. I haven't come across areas of the solution that are lacking just yet. I still need to explore it more.
Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus. It would be much more helpful if they provided their documentation in multiple languages.
The backup jobs and the scheduled tuning are not as convenient as compared to a solution such as Data Protector. They should work on these aspects to make them more convenient.
Veeam can not do some backup jobs. yOu can only arrange it on a daily basis and no more than that. You can't, for example, do a backup twice in one day, even if you need to.
For how long have I used the solution?
I've been working with the solution for a while. I just started using the latest version in January.
What do I think about the stability of the solution?
The stability of the solution is good. There are no bugs or glitches. It doesn't crash or freeze. It's excellent.
What do I think about the scalability of the solution?
The solution is scalable. If a company needs to expand it, it can do so.
How are customer service and technical support?
We've never had to open a ticket for Veeam. I've never dealt with technical support directly. I can't speak to how knowledgable or responsive they are.
Which solution did I use previously and why did I switch?
Up until two years ago, I worked with Micro Focus Data Protector, version 9.5. It's more for enterprises and has more capabilities for working with tape libraries, replication between the sites, data trends, or working with virtual tape libraries, and so on. It is more expensive, however, in comparison to Veeam.
How was the initial setup?
The initial setup is not overly complex. It's rather straightforward. Specifically, when it comes to small environments, deployment is very easy. You don't have to be overly skilled to do an implementation.
What's my experience with pricing, setup cost, and licensing?
I don't know the exact pricing of the software. I can't speak to its direct costs.
Which other solutions did I evaluate?
I haven't properly evaluated Commvault, however, I've attended webinars on the solution and have a bit of familiarity with it.
What other advice do I have?
I'm an integrator. Our organization is a Gold Partner with Veeam.
Overall, I would rate the solution at an eight out of ten. It's pretty good.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Architect at a recreational facilities/services company with 1-10 employees
A reliable backup solution with a straightforward interface
Pros and Cons
- "I think the interface is straightforward"
- "Technical support can be improved."
What is our primary use case?
We use Veeam to backup all the virtual machines and all the company data.
How has it helped my organization?
It's a backup solution. The only way it has improved the organization is by giving us a modern and robust backup solution. The previous solution wasn't complex, lacked features, and was abandoned.
What is most valuable?
I think the interface is straightforward. It's not complex. The other thing I like is that it usually works very well.
What needs improvement?
Technical support can be improved. Cloud backup could also be better. It would be better if there were an option to back up and then manually attach to storage. It's possible on-premises, but this isn't possible on the cloud.
For how long have I used the solution?
I've been using Veeam Backup & Replication for two years.
What do I think about the stability of the solution?
I consider it to be very stable.
What do I think about the scalability of the solution?
It depends on the license. If we have more laws, more data to back up, then it's possible to do it. It's very scalable. It's only an issue of licenses and if it's necessary to increase the bandwidth and if it's necessary to increase the number of proxy servers. It's very scalable, and the product has no limits.
How are customer service and technical support?
We had issues with the technical support. We had a very good response for some incidents and a very bad one for other incidents. It isn't homogeneous. It's a bit heterogeneous. It has a lot to do with the support engineers that deal with your case.
Which solution did I use previously and why did I switch?
We did look at other options. The other solutions I was looking at weren't good enough.
How was the initial setup?
The on-premises installation was very simple, but the on cloud installation has been more complex. It took us about one week for on-premises and three weeks for cloud deployment.
What about the implementation team?
We used a reseller to implement the solution.
What's my experience with pricing, setup cost, and licensing?
It's the market price. It isn't expensive, nor is it cheap.
What other advice do I have?
I would advise potential users to consider this solution and analyze it. See if this could be a good solution for their use case. Even though there's room for improvement, I believe it's a good solution.
On a scale from one to ten, I would give Veeam Backup & Replication an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO and CISO at omega-peripherals
Good price to performance ratio, stable, and simple to use
Pros and Cons
- "What I like most about this solution are the simplicity and the price-performance ratio."
- "It's a great product, but only if you have everything virtualized."
What is our primary use case?
We are resellers of Veeam with an official partnership and a contract for reselling the product.
What is most valuable?
What I like most about this solution are the simplicity and the price-performance ratio.
What needs improvement?
It's a great product, but only if you have everything virtualized. If you still have non-virtualized environments, then it's not treatable for customers who have some products we can not virtualize. For example, another service, or if you have Oracle or other databases, then it's not treatable for those environments.
For how long have I used the solution?
We have been using Veeam Backup Replication from the point that Veeam was available.
What do I think about the stability of the solution?
It's a stable solution. We have not had any complaints from our clients.
What do I think about the scalability of the solution?
It's scalable with no issues.
How are customer service and technical support?
If we have any issues, our technician teams contact the manufacture if they need help.
How was the initial setup?
The initial setup and deployment are handled by our technician. I have never done it myself, but from my understanding, it's easy.
We have a team in-house for maintenance.
What's my experience with pricing, setup cost, and licensing?
The price is quite fair.
People always want something cheaper but then it doesn't work as well.
What other advice do I have?
Most of the time, we recommend Veeam because it's good enough. But in some environments, we don't see any reason for it and we recommend other solutions.
Know your environment before choosing Veeam to ensure that it is suitable.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
System Administrator at Premier press
Good support, stable, and it can restore VMs directly into a test environment
Pros and Cons
- "The most valuable feature is the ability to restore the VMs into a test environment."
- "Some of the best practice documentation could be improved."
What is our primary use case?
We use Veeam for the backup and recovery of our production environment.
What is most valuable?
The most valuable feature is the ability to restore the VMs into a test environment.
What needs improvement?
Some of the best practice documentation could be improved.
What do I think about the stability of the solution?
The stability is perfect and we have not had any problems with it.
What do I think about the scalability of the solution?
With respect to how much we use this solution, we don't expect to increase it. Rather, we're just going to keep our usage the same that we have.
How are customer service and technical support?
Their support is pretty good and I haven't had any issues with it.
How was the initial setup?
The initial setup is pretty straightforward.
What about the implementation team?
We had an integrator do most of the implementation.
I am the only one in the organization who uses the software.
What other advice do I have?
Overall, we are happy with this software and have not found any limitations to it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior VP at Maxava
Easy to use, stable, and good price, but its integration with third-party solutions can be better
Pros and Cons
- "I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it."
- "It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines."
What is our primary use case?
We develop our own replication solutions for the IBM i platform. Our product is called Maxava. We have 500 customers using that for disaster recovery, data replication. We use Veeam in-house for our Windows replication.
What is most valuable?
I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it.
What needs improvement?
It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines.
For how long have I used the solution?
I have been using this solution for about five years.
What do I think about the stability of the solution?
It is stable. I am not aware of any issues.
What do I think about the scalability of the solution?
It is scalable. We're just using it in-house. We have maybe 20 to 23 users that we support on it.
How are customer service and technical support?
Our guys have probably talked to support from time to time, but I haven't seen any issues raised about it or anything like that. So, I presume it's all pretty good.
How was the initial setup?
It was pretty easy and straightforward.
What's my experience with pricing, setup cost, and licensing?
Its pricing is really good.
What other advice do I have?
I would recommend this solution. From my point of view, I haven't had any issues with it.
I would rate Veeam Backup & Replication a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Security Architect at a computer software company with 11-50 employees
High scalability, powerful stability, and best monitoring and performance
Pros and Cons
- "Its stability and scalability were the main reasons for going for this solution. It is highly scalable, and its stability is also powerful. It has a friendly interface, and its monitoring and performance are the best in the market."
- "The orchestration feature can be improved. They can improve the virtual machine orchestration to make it similar to VMware. They can also provide an option to automate the backup and recovery and schedule a backup."
What is our primary use case?
We use this solution for deploying machine backup and for recovery from a disaster recovery site. We also use it for file backup. For the database backup, we use the software embedded in the SQL Server.
What is most valuable?
Its stability and scalability were the main reasons for going for this solution. It is highly scalable, and its stability is also powerful.
It has a friendly interface, and its monitoring and performance are the best in the market.
What needs improvement?
The orchestration feature can be improved. They can improve the virtual machine orchestration to make it similar to VMware. They can also provide an option to automate the backup and recovery and schedule a backup.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It is very stable. This is the main reason why we chose Veeam for this client and not VMware.
What do I think about the scalability of the solution?
It is very scalable. This is another reason why we chose Veeam for backup and recovery for this client. It allows us to scale to many other projects. This project is very big. It involves more than 70 virtual machines in the production environment, and it is possible to scale to more than 100 virtual machines.
How are customer service and technical support?
We didn't face any problems with this solution.
Which solution did I use previously and why did I switch?
In the past, we also used VMware orchestration for VMware backup and recovery. Veeam is more stable and scalable, and its price is more attractive than VMware.
How was the initial setup?
It was easy for our deployment engineers. The deployment took a maximum of one week. In my company, probably seven engineers are in charge of this. My company has been a large integrator in Romania, and we have expertise in many areas of IT. We have five to seven people for each subdomain in IT.
What's my experience with pricing, setup cost, and licensing?
Its price is reasonable for a big company or a big client. It is not too much. It is cheaper than VMware.
Which other solutions did I evaluate?
We tested VMware and Veeam solutions, and we chose Veeam for this project because our client is a public institution and required a very stable solution. Veeam is more stable than VMware, and our client preferred Veeam.
What other advice do I have?
I would rate Veeam Backup & Replication a nine out of ten. There are some features that they need to improve in Veeam, but it is perfect for most of the companies in Romania.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
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