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Enrico Boseli - PeerSpot reviewer
CTO at a tech services company with 501-1,000 employees
Real User
Top 10Leaderboard
Top-notch replication and reporting
Pros and Cons
  • "The replication feature has proven to be the most valuable feature for us."
  • "Sometimes Veeam is not that effective when it comes to legacy environments."

What is our primary use case?

We use Veeam to back up our customer's processes. We use it to save and store data and to replicate it from one site to another for data replication and disaster recovery.

In total, about 30 employees use this solution. 

What is most valuable?

The replication feature has proven to be the most valuable feature for us.

The backup feature is good, but the replication as a technology at the time we chose Veeam was really effective.

Also, this solution is extremely user-friendly. They recently added a new reporting feature which has been really good. 

What needs improvement?

Overall, it's a great technology; it's a great product. But Veeam has always been dedicated to the virtual environment — mostly the Intel virtual environment. In our market, the Italian market, there are many companies that have legacy environments that need to be backed up, and sometimes Veeam is not that effective when it comes to legacy environments.

What do I think about the stability of the solution?

Veeam Backup & Replication is very stable and reliable. 

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What do I think about the scalability of the solution?

We installed it on-prem according to our customer's specifications. I would say it's a good product with fine scalability. I've never tried it in a very large environment, so I can't speak for large enterprises; however, I do know that some large companies use it.

How are customer service and support?

The customer service is good and reliable.

How was the initial setup?

The initial setup was very easy.

What's my experience with pricing, setup cost, and licensing?

We resell perpetual licenses. We sell monthly licenses, too. Although the pricing could always be better, I'd say it's fair — it's not overpriced. 

What other advice do I have?

Veeam Backup & Replication is a great product for a virtual environment — it's really effective.

From a technical point of view, it's very effective — I think they're doing great. Year after year, they announce many new features; they are definitely keeping up to date with the times. Many of their competitors have also released some sort of hardware as a repository together with their software. Still, I think that Veeam will stay software-only, which is fine. I think they're doing good.

Overall, on a scale from one to ten, I would give Veeam Backup & Replication a rating of eight. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1596474 - PeerSpot reviewer
System Administrator at a tech services company with 11-50 employees
Real User
Easy to set up with good features but file copy jobs result in errors
Pros and Cons
  • "The initial setup was very easy."
  • "I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error."

What is our primary use case?

We primarily used the solution for backups and replication. 

What is most valuable?

For the most part, all of the features are very good.

The initial setup was very easy.

What needs improvement?

I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error. 

It would be ideal if the product can reduce the number of errors we received. 

For how long have I used the solution?

I had been using the solution for about six months or so. It hadn't been that long. 

What do I think about the stability of the solution?

We do seem to get many errors, especially during file copies. 

What do I think about the scalability of the solution?

Not too many people are using the solution. It was basically just myself and my colleague, and we were using it in order to evaluate it. It hasn't been used widely yet.

How are customer service and technical support?

I've never used technical support. I cannot speak to how helpful or responsive they are, having never spoken with them directly. I wouldn't be able to evaluate their services.

Which solution did I use previously and why did I switch?

Before working with this solution, I did not use any other similar products. In the past, I simply used a bit of HP products for certain tasks. 

How was the initial setup?

The initial setup is not complex or too complicated. It's very easy and quite straightforward. A company shouldn't have any issues with the process. 

What's my experience with pricing, setup cost, and licensing?

There is only one license that you can purchase. My colleague was handling the licensing details. I was looking at it more from a technical perspective and therefore can't speak to the pricing or licensing agreements that are possible.

Which other solutions did I evaluate?

We were basically evaluating Veritas and Veeam. We've just been evaluating both of them.

What other advice do I have?

I used the solution at my previous company. Currently, our organization is considering Veeam and Veritas and we are evaluating both to see which would be best for our company.

I would advise other users to not do file copy jobs from Veeam. It's best to just use it for replication purposes.

I'd rate the solution at a seven out of ten overall. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
November 2024
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Senior Information Security Consultant at Future Telecom
Real User
Has a straightforward setup but the reporting features need improvement
Pros and Cons
  • "The initial setup was straightforward."
  • "The support, reporting part and customization should all be improved."

What is our primary use case?

I have no use cases of which to speak concerning the solution. Veeam ONE is a data center product and is not used by users, just for infrastructure purposes.

What needs improvement?

The support, reporting features, and customization should all be improved. 

For how long have I used the solution?

I have been using and providing Veeam ONE for a couple of years. I am using the latest version, which was implemented last month.

How are customer service and technical support?

Customer support should be improved. 

How was the initial setup?

The initial setup was straightforward. It took ten minutes.

What other advice do I have?

I rate Veeam ONE as a five out of ten.

I would not recommend the solution to someone considering its implementation. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
IT Engineer at Softline
MSP
User-friendly and quite stable with a straightforward setup
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus."

What is our primary use case?

We use Veeam in our company for demo purposes to present to our clients and our customers. We have some keys in production implementation in the production environment, in our clients' infrastructure.

What is most valuable?

The solution is a very convenient instant crypto machine. It's great for virtual machine recovery, mass storage, data immigration, restoring backups of physical service to mutual environments, et cetera.

Some features of Veeam will work in cloud environments, such as Azure. 

The solution is extremely user-friendly.

Overall, the product has proven to be quite stable.

The solution has extensive documentation.

The initial setup is pretty straightforward.

What needs improvement?

I just started working with version 11 in January and I am still looking at the changes. I haven't come across areas of the solution that are lacking just yet. I still need to explore it more.

Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus. It would be much more helpful if they provided their documentation in multiple languages.

The backup jobs and the scheduled tuning are not as convenient as compared to a solution such as Data Protector. They should work on these aspects to make them more convenient.

Veeam can not do some backup jobs. yOu can only arrange it on a daily basis and no more than that. You can't, for example, do a backup twice in one day, even if you need to.  

For how long have I used the solution?

I've been working with the solution for a while. I just started using the latest version in January.

What do I think about the stability of the solution?

The stability of the solution is good. There are no bugs or glitches. It doesn't crash or freeze. It's excellent.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so.

How are customer service and technical support?

We've never had to open a ticket for Veeam. I've never dealt with technical support directly. I can't speak to how knowledgable or responsive they are.

Which solution did I use previously and why did I switch?

Up until two years ago, I worked with Micro Focus Data Protector, version 9.5. It's more for enterprises and has more capabilities for working with tape libraries, replication between the sites, data trends, or working with virtual tape libraries, and so on. It is more expensive, however, in comparison to Veeam.

How was the initial setup?

The initial setup is not overly complex. It's rather straightforward. Specifically, when it comes to small environments, deployment is very easy. You don't have to be overly skilled to do an implementation.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact pricing of the software. I can't speak to its direct costs.

Which other solutions did I evaluate?

I haven't properly evaluated Commvault, however, I've attended webinars on the solution and have a bit of familiarity with it.

What other advice do I have?

I'm an integrator. Our organization is a Gold Partner with Veeam.

Overall, I would rate the solution at an eight out of ten. It's pretty good.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Architect at a recreational facilities/services company with 1-10 employees
Real User
Top 20
A reliable backup solution with a straightforward interface
Pros and Cons
  • "I think the interface is straightforward"
  • "Technical support can be improved."

What is our primary use case?

We use Veeam to backup all the virtual machines and all the company data.

How has it helped my organization?

It's a backup solution. The only way it has improved the organization is by giving us a modern and robust backup solution. The previous solution wasn't complex, lacked features, and was abandoned.

What is most valuable?

I think the interface is straightforward. It's not complex. The other thing I like is that it usually works very well.

What needs improvement?

Technical support can be improved. Cloud backup could also be better. It would be better if there were an option to back up and then manually attach to storage. It's possible on-premises, but this isn't possible on the cloud. 

For how long have I used the solution?

I've been using Veeam Backup & Replication for two years.

What do I think about the stability of the solution?

I consider it to be very stable.

What do I think about the scalability of the solution?

It depends on the license. If we have more laws, more data to back up, then it's possible to do it. It's very scalable. It's only an issue of licenses and if it's necessary to increase the bandwidth and if it's necessary to increase the number of proxy servers. It's very scalable, and the product has no limits.

How are customer service and technical support?

We had issues with the technical support. We had a very good response for some incidents and a very bad one for other incidents. It isn't homogeneous. It's a bit heterogeneous. It has a lot to do with the support engineers that deal with your case.

Which solution did I use previously and why did I switch?

We did look at other options. The other solutions I was looking at weren't good enough.

How was the initial setup?

The on-premises installation was very simple, but the on cloud installation has been more complex. It took us about one week for on-premises and three weeks for cloud deployment.

What about the implementation team?

We used a reseller to implement the solution.

What's my experience with pricing, setup cost, and licensing?

It's the market price. It isn't expensive, nor is it cheap.

What other advice do I have?

I would advise potential users to consider this solution and analyze it. See if this could be a good solution for their use case. Even though there's room for improvement, I believe it's a good solution. 

On a scale from one to ten, I would give Veeam Backup & Replication an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CTO and CISO at omega-peripherals
Reseller
Good price to performance ratio, stable, and simple to use
Pros and Cons
  • "What I like most about this solution are the simplicity and the price-performance ratio."
  • "It's a great product, but only if you have everything virtualized."

What is our primary use case?

We are resellers of Veeam with an official partnership and a contract for reselling the product.

What is most valuable?

What I like most about this solution are the simplicity and the price-performance ratio.

What needs improvement?

It's a great product, but only if you have everything virtualized. If you still have non-virtualized environments, then it's not treatable for customers who have some products we can not virtualize. For example, another service, or if you have Oracle or other databases, then it's not treatable for those environments.

For how long have I used the solution?

We have been using Veeam Backup Replication from the point that Veeam was available.

What do I think about the stability of the solution?

It's a stable solution. We have not had any complaints from our clients.

What do I think about the scalability of the solution?

It's scalable with no issues.

How are customer service and technical support?

If we have any issues, our technician teams contact the manufacture if they need help.

How was the initial setup?

The initial setup and deployment are handled by our technician. I have never done it myself, but from my understanding, it's easy.

We have a team in-house for maintenance.

What's my experience with pricing, setup cost, and licensing?

The price is quite fair.

People always want something cheaper but then it doesn't work as well.

What other advice do I have?

Most of the time, we recommend Veeam because it's good enough. But in some environments, we don't see any reason for it and we recommend other solutions.

Know your environment before choosing Veeam to ensure that it is suitable.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
System Administrator at Premier press
Real User
Good support, stable, and it can restore VMs directly into a test environment
Pros and Cons
  • "The most valuable feature is the ability to restore the VMs into a test environment."
  • "Some of the best practice documentation could be improved."

What is our primary use case?

We use Veeam for the backup and recovery of our production environment.

What is most valuable?

The most valuable feature is the ability to restore the VMs into a test environment.

What needs improvement?

Some of the best practice documentation could be improved.

What do I think about the stability of the solution?

The stability is perfect and we have not had any problems with it.

What do I think about the scalability of the solution?

With respect to how much we use this solution, we don't expect to increase it. Rather, we're just going to keep our usage the same that we have.

How are customer service and technical support?

Their support is pretty good and I haven't had any issues with it.

How was the initial setup?

The initial setup is pretty straightforward.

What about the implementation team?

We had an integrator do most of the implementation.

I am the only one in the organization who uses the software.

What other advice do I have?

Overall, we are happy with this software and have not found any limitations to it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior VP at Maxava
Real User
Easy to use, stable, and good price, but its integration with third-party solutions can be better
Pros and Cons
  • "I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it."
  • "It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines."

What is our primary use case?

We develop our own replication solutions for the IBM i platform. Our product is called Maxava. We have 500 customers using that for disaster recovery, data replication. We use Veeam in-house for our Windows replication.

What is most valuable?

I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it.

What needs improvement?

It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

It is stable. I am not aware of any issues.

What do I think about the scalability of the solution?

It is scalable. We're just using it in-house. We have maybe 20 to 23 users that we support on it.

How are customer service and technical support?

Our guys have probably talked to support from time to time, but I haven't seen any issues raised about it or anything like that. So, I presume it's all pretty good.

How was the initial setup?

It was pretty easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

Its pricing is really good.

What other advice do I have?

I would recommend this solution. From my point of view, I haven't had any issues with it.

I would rate Veeam Backup & Replication a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.