My primary use case is as a backup for VMware Hypervisor and SAP HANA.
Technical director at scsi co.,ltd
The best tool for virtualization backup
Pros and Cons
- "Veeam communicates with the vCenter in VMware, which means it's very smooth and doesn't interrupt production on VMware and you can backup or restore anytime, anywhere."
- "The deduplication feature could be improved by changing to global deduplication."
What is our primary use case?
How has it helped my organization?
Veeam communicates with the vCenter in VMware, which means it's very smooth and doesn't interrupt production on VMware and you can backup or restore anytime, anywhere.
What is most valuable?
The most valuable feature is the virtualization backup - Veeam is the best for this.
What needs improvement?
The deduplication feature could be improved by changing to global deduplication. I am also concerned about the master server landing on Microsoft Windows only, which means that if there is a ransom attack on the Veeam server, all the backup features will go down, and the data will be lost.
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March 2025

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For how long have I used the solution?
I've been using this solution for over seven years.
What do I think about the stability of the solution?
This solution is very stable, including its support for Hyper-V and Nutanix.
What do I think about the scalability of the solution?
This solution is scalable - you can backup to several locations without additional cost.
Which solution did I use previously and why did I switch?
I previously used IBM TSM, but the IT environment in Thailand changed from Linux to Intel, which TSM did not support, so I switched to Veeam.
How was the initial setup?
The initial setup is very easy, it takes about one to two hours and requires only one person.
What's my experience with pricing, setup cost, and licensing?
The license can be expensive if you have a lot of VMs, as that's what the cost is calculated from, but it's also flexible in terms of what kind of backup you can use.
What other advice do I have?
Veeam is really easy to deploy and easy to use. I would rate this solution nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Engineer at Softline
User-friendly and quite stable with a straightforward setup
Pros and Cons
- "The initial setup is pretty straightforward."
- "Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus."
What is our primary use case?
We use Veeam in our company for demo purposes to present to our clients and our customers. We have some keys in production implementation in the production environment, in our clients' infrastructure.
What is most valuable?
The solution is a very convenient instant crypto machine. It's great for virtual machine recovery, mass storage, data immigration, restoring backups of physical service to mutual environments, et cetera.
Some features of Veeam will work in cloud environments, such as Azure.
The solution is extremely user-friendly.
Overall, the product has proven to be quite stable.
The solution has extensive documentation.
The initial setup is pretty straightforward.
What needs improvement?
I just started working with version 11 in January and I am still looking at the changes. I haven't come across areas of the solution that are lacking just yet. I still need to explore it more.
Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus. It would be much more helpful if they provided their documentation in multiple languages.
The backup jobs and the scheduled tuning are not as convenient as compared to a solution such as Data Protector. They should work on these aspects to make them more convenient.
Veeam can not do some backup jobs. yOu can only arrange it on a daily basis and no more than that. You can't, for example, do a backup twice in one day, even if you need to.
For how long have I used the solution?
I've been working with the solution for a while. I just started using the latest version in January.
What do I think about the stability of the solution?
The stability of the solution is good. There are no bugs or glitches. It doesn't crash or freeze. It's excellent.
What do I think about the scalability of the solution?
The solution is scalable. If a company needs to expand it, it can do so.
How are customer service and technical support?
We've never had to open a ticket for Veeam. I've never dealt with technical support directly. I can't speak to how knowledgable or responsive they are.
Which solution did I use previously and why did I switch?
Up until two years ago, I worked with Micro Focus Data Protector, version 9.5. It's more for enterprises and has more capabilities for working with tape libraries, replication between the sites, data trends, or working with virtual tape libraries, and so on. It is more expensive, however, in comparison to Veeam.
How was the initial setup?
The initial setup is not overly complex. It's rather straightforward. Specifically, when it comes to small environments, deployment is very easy. You don't have to be overly skilled to do an implementation.
What's my experience with pricing, setup cost, and licensing?
I don't know the exact pricing of the software. I can't speak to its direct costs.
Which other solutions did I evaluate?
I haven't properly evaluated Commvault, however, I've attended webinars on the solution and have a bit of familiarity with it.
What other advice do I have?
I'm an integrator. Our organization is a Gold Partner with Veeam.
Overall, I would rate the solution at an eight out of ten. It's pretty good.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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March 2025

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Technical Operations Team Lead - EU at a tech services company with 501-1,000 employees
We utilize the integration with VMware. Reporting via PowerShell is useful for our daily checks.
Valuable Features
The overall backup tools, as we use this to prevent data loss.
Improvements to My Organization
Coming from tape backup environment to using Veeam and cloud upload dramatically changed and improved our backup process. The increase in backup speed was truly amazing, backup windows shrunk, we can also perform more frequent backups if more protection is required. There is obviously also the integration with VMware (which we utilize) and administration via PowerShell. All this, together with CloudBerry allowed us to fully automate our backup and offsite upload process. Reporting via PowerShell is extremely useful too i.e. for our daily checks.
Room for Improvement
Below, you’ll find various suggestions from both my admins and myself that would improve Veeam Backup
- Built in upload to external storage. Using apps like Cloudberry, even though it can be automated, just adds unnecessarily complexity and one more point to break
- Integrated and intuitive orphaned snapshot management. When things go wrong during backups, you can be left with orphaned snapshots consuming more space on your storage than is immediately visible. This can be very problematic under certain conditions. Integrated visibility into this would be very helpful in these cases.
- Ability to shrink VRB files as servers are removed from jobs
- Ability to reconnect VRB’s in the chain
- Ability to attach and backup physical servers
- Better visibility of deduplication percentages
Deployment Issues
Only issues were with licensing. Mixed versions across sites made licensing a bit difficult. Also, having to use Cloudberry to upload to AWS S3 is not ideal, although it does work OK.
Stability Issues
The product is very stable.
Scalability Issues
It is highly scalable.
Customer Service and Technical Support
I haven’t dealt with Veeam support, but my team say that tech support is decent and the skill varies significantly from tech to tech. We've discovered more solutions from the user forums than through tech support.
Initial Setup
Setup is very straightforward. Creating backup jobs and remote storage learning curve is not intuitive, but a quick scan of the documentation allows for quick study. Difficulty level is low.
However, having to use a separate application (Cloudberry) to upload to AWS S3 is very cumbersome and seems like something that should be integrated into the core product.
Implementation Team
We performed it in-house and did not use a vendor team or a consultant.
Other Solutions Considered
I wasn’t part of that project, but I believe at the time we also looked at AppAssure and Veeam was more flexible for us and more economical too.
Other Advice
This is perfect backup solution for small to medium businesses that have an onsite VM environment. If you’re using AWS S3 for off-site then look elsewhere. This does not support it natively despite what their marketing might lead one to believe.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Senior System Engineer, Data Integrity and IT Pharma Automation systems migration consultant at a tech services company with 51-200 employees
Virtual and Backup infrastructure monitoring solution
What is most valuable?
Here theyare features that I appreciated:
- Immediate alerting
- Scheduled historical reporting
- Unique enterprise backup console view
- One settings point location
- Infrastructure view
- Business view
- Data protection View
- VM
How has it helped my organization?
This product gave us the ability to have a single notification point about global infrastructure.
Veeam console is well integrated with Veeam Backup & Replication so, we can view, at the same time, backup health and disaster recovery replication between different sites. The historical reporting feature, gave us the ability to understand any weakness and possible strange behavior to be investigated.
In any case, we utilized Veeam One and B&R in conjunction with other monitoring software to have a complete and real time situation of our infrastructure (network devices, applicative problems etc).
What needs improvement?
It would be really appreciated if Veeam One could provide an OS and program monitoring solution for the VM ( exchange monitoring and queue, event viewer, Active Directory, DHCP, DNS etc) and improve grant processes to apply in case of any infrastructure problems.
For how long have I used the solution?
I started using it since 3 years ago in conjunction with other monitoring solutions (SCOM 2012, OpManager, VirtuaWin, Netwrix, Nagios
What was my experience with deployment of the solution?
I had problems getting Veeam One and Veeam Backup & Replication to coexist on the same server.
What do I think about the stability of the solution?
Sometimes, I needed to reboot the server if it was on for a long time. I also had some performance problems if it was implemented on an old server.
What do I think about the scalability of the solution?
Scalability wasn't an issue, but I had problems with the license files when we bought new licenses.
How are customer service and technical support?
Customer Service:
It was good.
Technical Support:They were great and well prepared.
Which solution did I use previously and why did I switch?
About virtual host, I utilized (and I am still using), Nagios, Netwrix, OpManager but I am preferring them only for OS, network devices, bandwidth utilization and application server monitoring.
I liked Veeam One about VMware and HyperV server monitoring
How was the initial setup?
Initial setup was quite straightforward and easy.
What about the implementation team?
I implemented it on my own.
What was our ROI?
An excellent disaster recovery plan, backup replication, and real time monitoring.
What's my experience with pricing, setup cost, and licensing?
Initial setup was €10,000 in conjunction with Veeam Backup & Replication Enterprise Edition with different sites/hosts to monitor. The day to day cost, is meanly relative licensing and minimal time to maintaining it.
Which other solutions did I evaluate?
- SCOM 2012
- OpManager
- Nagios
- Netwrix
What other advice do I have?
If you already utilize Veeam Backup & Replication, it would be very important that you utilize this product to manage them together. (Other than essential licenses, the enterprise version gives you a single monitoring/backup console that sounds great).
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Consultant and Engineer at Cloud Services
It's provided us with a file-level recovery option and it's stable, efficient, and flexible.
What is most valuable?
The file-level recovery option has filled a gap in our system.
What needs improvement?
- Remote management console
- Physical server backups
For how long have I used the solution?
I've used it for about three or so years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
The product has been 100% stable, but there are a few issues with backup jobs.
What do I think about the scalability of the solution?
No issues yet.
How are customer service and technical support?
Customer Service:
I've not had to contact customer service.
Technical Support:They have very efficient, problem-solving chaps.
Which solution did I use previously and why did I switch?
I was using Symantec, but it's not as flexible as Veeam if you talk about immediate recovery of file or a whole VM.
How was the initial setup?
It's as simple as installing MS Office.
What about the implementation team?
I was previously working as a project engineer with my company, implementing Veeam at many clients. I am now working as a Resident Engineer and IT Consultant outsourced from my original employer (implementation vendor). Both ways I have had good experiences with Veeam.
What's my experience with pricing, setup cost, and licensing?
Don’t waste your money on Symantec or other tools. Buy a license once for Veeam as it's a lifetime one and the support license can be renewed, as required, on a yearly basis.
Which other solutions did I evaluate?
We also looked at Symantec Backup Exec.
What other advice do I have?
Just keep in mind its functionality because, as of now, it is limited to VMs. It's taking backup of physical machines as well, but only on a clone level.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Architect with 1,001-5,000 employees
Integration of Exchange and SQL granular restore reduce our RTO, but integration with Storage Array could be better.
What is most valuable?
Reliability and simplicity.
How has it helped my organization?
- Faster and more reliable backup.
- SAN Snapshot reduce backup window.
- Integration of Exchange and SQL granular restore reduce our RTO.
What needs improvement?
- Integration with Storage Array.
- Incremental restore.
- Improve the support of physical servers and bare metal recovery.
For how long have I used the solution?
4 years.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
How are customer service and technical support?
5/5. Good Pre-sales and sales team. Always available (and fast) when needed.
Which solution did I use previously and why did I switch?
Yes. We Switched to Veeam because of the complexity and poor reliability of the older solution.
What about the implementation team?
In-house because we are Veeam vendor partner.
What's my experience with pricing, setup cost, and licensing?
Veeam is cheaper than our older solution and more reliable. We spend less time to check and/or relaunch daily backup in error.
What other advice do I have?
If you’re > 80% virtualized environment (Hyper-V or VMware) and no need of complex tape rotation, this is a good product.
Be careful of having installed integration services or VMware tools.
Disclosure: My company has a business relationship with this vendor other than being a customer: Veeam Partner and Veeam Trainer inside my company.
Network Consultant at a tech services company with 51-200 employees
Had issue when license files downloaded from OWA which would render it unusable, but backup/replication are valuable.
What is most valuable?
Both backup and replication, simple to read reports.
How has it helped my organization?
Allowed simple backup and restore of virtual machines as well as granular restore of files and Exchange databases.
What needs improvement?
Most of the features I wanted was addressed in version 6 and 7 (i.e. backup to tape) allowing my clients to finally get rid of backup Exec to copy backups to tape. I'm not sure if there's a way to back up physical servers with Veeam but that would be a good feature to help customers transition into a fully virtualized environment OR maintain some physical servers in the environment.
For how long have I used the solution?
3 years (version 7 and older versions).
What was my experience with deployment of the solution?
Issue when licenses files (.lic) are downloaded from OWA which would render it unusable. Also had issues in earlier version where snapshots weren't deleted properly but that can be attributed to a mix of the ESXi version and Veeam.
What do I think about the stability of the solution?
Veeam 6 and 7 has been very stable.
What do I think about the scalability of the solution?
Our customers have not run into any scalability issues.
How are customer service and technical support?
Customer Service:
Excellent. Calling tech support and getting routed to a tech is quite fast.
Technical Support:Excellent and responsive.
Which solution did I use previously and why did I switch?
Backup Exec was previously used but their early attempt to backup VMs were cumbersome and Veeam stepped in to address that problem. The only reason why Backup Exec was kept in the environment was to backup to tape and, in the earlier days, backup Exec databases.
How was the initial setup?
Very straight forward. The console is extremely simple to use and intuitive.
What about the implementation team?
In-house.
Which other solutions did I evaluate?
Veeam is definitely one of the market leaders and is the preferred choice.
What other advice do I have?
Definitely one of the simplest ways to backup a virtualized infrastructure but you may not be able to fully get rid of your regular backup software if you have physical servers or specialized applications that required specific plugins that Veeam does not support.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a silver partner
System Administrator-L2 at a tech services company with 51-200 employees
Zero failure on restoration of the backups is the best part.
What is most valuable?
Seamless Replication/ Switch ON of the VM from Backup/ Faster Response on cancellation of a Job/ Fast Backup and Replication Result time/ Reverse Incremental Backup Provisioning/ SureBackup is the kickass feature. Zero failure on restoration of the backups is the best part and you don’t have to use Surebackup for being assured of the restoration.
What needs improvement?
Licensing cost model/ Faster data transfer rates from SSD Drive Datastores and Faster cancellation of a Job if done, sometimes you need to reboot your veeam server because the job is stuck upon cancelling, this is all I can think of. There were some initial issues with ports communication when used with Microsoft HyperV 2012/2012 R2, but now with this stable release of Veeam software, issues have been eliminated.
For how long have I used the solution?
Veeam Backup and Replication 7.0.0.871, for the past 2-3 years.
What was my experience with deployment of the solution?
Deployment of the software is very very simple and anyone can do it. Just a simple wizard to get started and you need not dedicate a server for this and any computer (physical/virtual) with good resources can handle this job. The install support documents are well elaborated and anyone who can read English and knows basics of computer networking can deploy this software in their Infrastructure.
What do I think about the stability of the solution?
No, there are no issues with the software. You only face issues if you have less space/ less resources being provisioned for your Veeam Proxy servers.
What do I think about the scalability of the solution?
You can scale the setup to any level, you just need to provision and add more backup repositories or refresh spaces for the existing repositories. The system can be scaled up to multiple hundreds of TBs space and works completely flawless.
How are customer service and technical support?
Customer Service:
The customer service is good, the response time is also good. Support is provided from Russia and other countries around. The support staff is concerned about the issues of the customer and I will give them 9/10.
Technical Support:The technical support is good, the response time is also good. For known issues, you will find good support articles available on their KB sites. A lot of people rely on Veeam, so you will find good discussions if you face any issues with the product and it is very easy to figure of the issues. Most of the times you need not contact their support, but even if you do, they are helpful and good.
Which solution did I use previously and why did I switch?
I have used VMware VDP, the earlier version and there were multiple issues with the indexing and backups failed multiple times with random issues. This was not experienced inly by me, but with all other System Administrators as well. VMware support had to be contacted multiple times. They were supportive, but the product was not stable and reliable. VDP Advanced is much stable and I might test the software in next few months.
How was the initial setup?
Initial setup is simple. Just install Veeam software. Add Infrastructure in Backup Infrastructure. If you have a SAN to be backed up, you can add it. Create Veeam Proxy servers, add them to the list. Add Infrastructure to be backed up and create jobs for backup/ replication.
What about the implementation team?
I implemented the solution in-house.
What was our ROI?
Backup software cannot give you ROI. Replication tool has helped so far in migration of the virtual infrastructure across multiple geographical locations, hence proving vital.
Which other solutions did I evaluate?
VMware VDP was evaluated and the product was not stable, unreliable, came with multiple limitations in terms of space and physical/virtual infrastructure size and not fit for scalability. There were issues while restoration.
What other advice do I have?
When used with VMware, have good Backup infrastructure and add Cluster in the backup job and all your VMs will be backed up, even if you have DRS enabled on the Cluster and VMs migrate to different hosts.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: March 2025
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Your adjectives are the more suitable about Veeam products (fast, easy and safety) like other adjectives about previous backup tools.