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reviewer1750023 - PeerSpot reviewer
Systems Designer at a retailer with 5,001-10,000 employees
Real User
Easy to set up, reliable, and has responsive technical support
Pros and Cons
  • "The initial setup was not overly complex."
  • "The price can be a bit expensive."

What is our primary use case?

We work with Veeam for structure for the backups.

What is most valuable?

The product responds above our needs. We are very satisfied with it.

The initial setup was not overly complex. 

We've found the solution to be quite stable.

Technical support is helpful and responsive. 

We're looking into the feature for the backups into the cloud and so far we are happy.

What needs improvement?

For the moment we do not necessarily need an improvement in the solution. The solution responds to our needs.

The price can be a bit expensive. 

For how long have I used the solution?

We've used the solution for 15 years or so. It's been a long time. 

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What do I think about the stability of the solution?

We've seen an approximate rate of 95% stability. It's quite reliable. There are no bugs or glitches. It doesn't crash or freeze. 

How are customer service and support?

From what I have experienced, technical support is good. When we open a case with Veeam, they respond quickly. We are very satisfied with the level of support we get.

How was the initial setup?

The initial implementation was easy. It was not overly complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

The pricing is high. It's not the cheapest on the market. We'd prefer it if it was lower and more affordable. 

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution at a nine out of ten overall. We're quite happy with its capabilities. Of course, it could always cost a bit less. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer677118 - PeerSpot reviewer
Senior System Engineer at a transportation company with 1,001-5,000 employees
Real User
Reasonably priced, and is well-integrated
Pros and Cons
  • "It serves its intended purpose and it works well."
  • "We have had problems with some jobs. For example, when we have a VM with a large SQL Database, sometimes we cannot adjust the time for transaction logs to back up and overlap time."

What is our primary use case?

We are running the entire infrastructure on a Veeam host.

What is most valuable?

It serves its intended purpose and it works well. It's good enough for us.

It integrates very well.

I believe it is an excellent product for us. I'm not sure what could be improved.

What needs improvement?

We have had problems with some jobs. For example, when we have a VM with a large SQL Database, sometimes we cannot adjust the time for transaction logs to back up and overlap time.

For how long have I used the solution?

I have been using Veeam Backup & Replication for two years.

What do I think about the stability of the solution?

Veeam Backup Replication is a stable product.

Which solution did I use previously and why did I switch?

I have experience with Sematech, as well as HP.

What's my experience with pricing, setup cost, and licensing?

I don't have an issue with the price of Veeam Backup Replication.

What other advice do I have?

Veeam is a recommended product, but I have no evidence of other products. I have not researched other similar products.

I would rate Veeam Backup & Replication an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Veeam Data Platform
November 2024
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reviewer960093 - PeerSpot reviewer
Storage Architect at a computer software company with 10,001+ employees
Real User
Great integration, easy to set up, and reliable
Pros and Cons
  • "Most of the features that we can use with HPE products are directly integrated with the Veeam. This is very important for the customers to have only one pane of glass to manage the backups and also use the HPE products for the backups."
  • "There are certain solutions, such as Rubrik and Cohesity, that are little by little, taking market share. Veeam needs to be more aggressive to keep their dominance in the space."

What is our primary use case?

We primarily use the solution as a backup.

What is most valuable?

From our view, from HPE, the engineering teams of HPE and Veeam are working together, and we are developing some products. There is a tight integration between Veeam's product, Veeam Backup and Recovery, and HPE storage products.

This is, I can say, a win-win approach. Most of the features that we can use with HPE products are directly integrated with the Veeam. This is very important for the customers to have only one pane of glass to manage the backups and also use the HPE products for the backups.

What needs improvement?

One thing that is always requested by the customers is to have new functionalities integrated very rapidly into the product. There are always new features that we must integrate. The market is pushing very hard to have new functionalities.

Right now, for example, there is a very high demand for protection against ransomware, and we want to integrate the data immutability features in Veeam and integration with HPE products.

For example, in the case of Veeam, they have many other partners. They have Dell. They have Pure Storage. They have NetApp also. For the engineering of Veeam, it's not very easy to integrate the features of all the third-party partners. I can say that the relationship between Veeam and HPE is very strong. We are working on 10 projects. Half of the backup projects that we have with Veeam most of the time.

There are certain solutions, such as Rubrik and Cohesity, that are little by little, taking market share. Veeam needs to be more aggressive to keep their dominance in the space.

For how long have I used the solution?

I'm in the storage business for more than 20 years. From the beginning, I used to work with VM backups. It's one of the major projects that I handle on the customer side. I used to work with Veeam as it is the leader on the market for VM backups. I used to work with Veeam.

What do I think about the stability of the solution?

It's a very nice product. The feedback from the customers is that most of the time, it's very good. We install it, and that's all. It works. It's a great product. The only thing is when we have very important environments, I can say it's a little bit complex.

It's so easy to set up that sometimes the breadth of the product is not very well used by the customers, as there are a lot of features inside. Unfortunately, the customers don't have enough time to see all the features that they can use to improve their backups.

What do I think about the scalability of the solution?

In the data center, with HPE, they have some entities in Veeam. We have gateways. We have proxies. As soon as we have some scalability, to size these entities is not very easy. All the time we must work with a Veeam architect to set up the right environment. It's not so easy regarding scalability. It's mostly for large enterprises. For 80-90% of customers, it's very easy. However, for the 20 remaining percent, it's not very easy. It's not so easy, as there are so many features in Veeam that sometimes they are not very well used.

How are customer service and support?

Two or three years ago, we had an important escalation regarding the Veeam environment. It's not very easy to have access to level three. That said, for 90-95% of the cases, it's okay. Sometimes, when we have a real problem, it's not very good, however, that's a general truth in the IT market.

We have a direct relationship with Veeam pre-sales. Most of the time, when we have a very tough escalation, we can make a request to Veeam directly in France, and they can help us in a very efficient way. We have a very strong partnership.

Which solution did I use previously and why did I switch?

I've worked with a variety of solutions.

Veeam is very, very good when we have a virtualized environment. It's a major part of the virtualized environment. However, in the data center sometimes some other products like Commvault, for example, or NetBackup, have more features than Veeam. When we have very important environments with bare-metal servers, Commvault is a better solution compared to Veeam in some situations.

How was the initial setup?

The difficulty of the initial setup depends. For the smaller environments, it's straightforward. It's very easy to set up an environment with one ESX cluster and one backup appliance to back up 100 VMs, for example, 100 or 200 VMs.

However, when we are in the data center, little by little, what we want is it to be present, to be an enterprise product, and when we are in the data center, when we have a lot of environments, bare-metal environments, virtualized environments, specific applications to back up, I can say that it's not so easy.

You must have the expertise to set up this kind of environment. The consulting phase and the preparation phase and the setup phase are very important. As soon as the environment is set up, changing something is not so easy. Many times we had to change the architecture after the initial setup as all the aspects were not been very well optimized for the environment of the customers.

There is not a very easy answer, as it is not only for Veeam. A backup project is a complex project due to the fact that we have some interaction with all the entities of our customers. We must have some workshops with all these entities to have the right solution to propose and to set up.

What's my experience with pricing, setup cost, and licensing?

The licensing of Veeam sometimes is quite complicated, even if they have improved a lot the way that the licensing is working currently.

What other advice do I have?

I'm a consultant. 

We're an integrator. I'm working for HPE. We are integrating only our products. Sometimes we integrate third-party products too, however, most of the time, we try to use our products. That said, it's impossible for my company to be the leader in all the environments. For example, for the backup,s we have some technology, some preferred partners, and Veeam and Commvault are the main partners right now for the backups.

I'd advise potential new users to analyze exactly what they want to do before implementing the solution as it's always better to know exactly what they want to do.

To set up the environment is very easy, however, you must anticipate future problems and think about scalability. You also need to think about how you are going to add more power to the environment. Everyone needs to prepare for the coming years. 

Right now, there are new demands on the market, and Veeam as a leader in backup software must anticipate these needs. Right now, we have some demands regarding the backups of objects, as, little by little, we have a lot of customers using objects as primary storage. 

In terms of anticipating such kinds of demands, Veeam is one of the leaders of the market.

I'd rate the solution at an eight out of ten. It's a great solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Support at a financial services firm with 501-1,000 employees
Real User
Straightforward installation, and good disaster management features
Pros and Cons
  • "Veeam Backup & Replication is a scalable solution."
  • "The user interface needs to be improved. It could be simpler to use."

What is our primary use case?

We are using Veeam for regular backups and disaster management.

What is most valuable?

The backup and restore features are the most valuable.

What needs improvement?

The user interface needs to be improved. It could be simpler to use.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately four years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

Veeam Backup & Replication is a scalable solution. We have approximately 300 end-users and we don't plan on increasing this by very much.

How are customer service and support?

I have not been in contact with technical support.

Which solution did I use previously and why did I switch?

Prior to Veeam, I was using the regular Windows Backup utility.

How was the initial setup?

The initial setup is straightforward and it takes roughly an hour to deploy.

What about the implementation team?

Our in-house team was responsible for the implementation.

We have four people in our IT team. They are all administrators.

What other advice do I have?

In summary, this is a good product and I recommend it for those who are interested in using it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Top 5
Is easy to install and use, and has an Immutable Repository feature
Pros and Cons
  • "They introduced a new feature called the Immutable Repository feature, which helps protect environments from malware attacks that target backup file extensions."
  • "The Veeam backup application interface is application-based and not web-based."

What is our primary use case?

I have a customer who used to use Veritas NetBackup, which is also a very well-respected enterprise backup solution. The company's compliance requirement to have daily backups meant that he had to fix issues even if that meant staying after work hours.

Veritas was doing a great job backing up his environment, but every weekend, he would receive a notification that a backup failed. He would then have to go back to the office and contact Veritas support. They would fix the issue, but he wanted something that will just work and that could be left alone.

So we did a proof of concept for Veeam and that's what happened. It was really easy to set up and configure, and he never received any notifications that required him to return to the office and fix an issue.

What is most valuable?

They introduced a new feature called the Immutable Repository feature, which helps protect environments from malware attacks that target backup file extensions. Usually that's a common trend here. Many cyber attacks have occurred where they don't just come and hack the environment, they hack the backup solution.

With the Immutable Repository feature where any customer can get any server and any hardware, install Linux on that server, and use it to conduct immutable backups. These backups cannot be modified or deleted within a specific time period. I really like this feature and think that it adds value because before that, only enterprises could afford expensive storage appliances that provided this feature.

Now, anyone, especially small and the medium businesses, looking for warm storage or individual backup storage can utilize any existing x86 hardware with Linux kernel 5.4 or above to conduct immutable backups.

Veeam is a simple a solution that's easy to work with, and they distinguish themselves in the market in this particular aspect.

What needs improvement?

The Veeam backup application interface is application-based and not web-based. At present, everything is going web-based. Veeam does have a web interface that can centrally manage Veeam backup servers for free. However, it would be great if the backup console itself was web-based; that is, the main backup applications software was web-based.

It's a Windows-based software, but it would be great if customers could install it on Linux. Veeam can do backups of Linux, but the management server can only be installed on Windows.

Better support for Oracle would be great. Veeam Plug-in for Oracle RMAN is available, but it's a really primitive product.

For how long have I used the solution?

I've been working with it since 2017. I've worked with versions 9.5, 10, and 11.

What do I think about the stability of the solution?

Veeam's stability has improved; since version 9.5, it has been very stable.

What do I think about the scalability of the solution?

In terms of the scalability, the solution is scalable depending on the environment. That is, it is scalable to some extent, depending on the scenario. In rare use cases, it will have limited scalability.

For example, for VMware and Hyper-V and physical workloads, Veeam is pretty scalable. However, if you have a really huge Nutanix cluster and you are fixed with only one proxy, Veeam is not that scalable even though you can increase the RAM in the CPU.

How was the initial setup?

Generally, in terms of installation and configuration Veeam is the easiest in comparison to those of other solutions.

What other advice do I have?

I've been a Veeam enthusiast for five years now, seeing the product grow from just backing up VMware, to backing up Hyper-V, to backing up lots of other environments. I'm pretty satisfied with the progress they are making.

Recently, they announced a few future releases which will fill lots of gaps in the market like, for example, support for Red Hat Virtualization.

They have also acquired the company that specializes in Kubernetes backups. This was a big gap for Veeam, especially in the service provider segment because many service providers will use Red Hat Linux for their stack and OpenStack to manage their cloud, and will use Kubernetes to provide platform as a service to their customers or infrastructure or software as a service. Service providers usually have a huge number of workloads, unlike end users.

I'm pretty satisfied with the way Veeam is developing their product at a rapid growth rate while maintaining the stability of the software and its simplicity and flexibility as well.

Veeam Backup Replication is an almost flawless product, and I would rate it at eight on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Systems Administrator at a financial services firm with 201-500 employees
Real User
Gold standard for backup and recovery
Pros and Cons
  • "Veeam is the gold standard for backup and recovery. The ease of use and reliability of this solution are real assets. Also, it has an ease of use to work with a third party vendor."
  • "The virtual sandboxes seem complex to setup, so I have not invested time in leveraging this feature. It would be nice if this feature was more user-friendly."

What is most valuable?

The ease of use and reliability of this solution are real assets. Also, it has an ease of use to work with a third party vendor.

What needs improvement?

The virtual sandboxes seem complex to setup so I have not invested time in leveraging this feature. It would be nice if this feature was more user-friendly.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

This product has been very stable. Any issues that have come up are quickly resolved. 

What do I think about the scalability of the solution?

I have not experienced issues with scalability. I have deployed Veeam in two different environments for different employers of mine and both have been very solid. I am currently using ExaGrid as my backend storage and it has worked very well with Veeam.

How is customer service and technical support?

I would give the tech support team a rating of nine out of ten.

How was the initial setup?

The initial setup was very straightforward. I actually had a POC backing up our entire data center to an old SAN setup within a day.

What other advice do I have?

Veeam is the gold standard for backup and recovery. If you have a primary virtualized environment, it is a great choice. Veeam's agent for physical servers works well on our few remaining physical servers.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technical Consultant / EUC Specialist at a tech services company with 51-200 employees
Consultant
The ability of instant VM recovery is the most valuable feature. It is more stable then most other solutions in this area.
Pros and Cons
  • "The ability of instant VM recovery, which means starting the backup VM and getting it online while the recovery is still happening is the most valuable feature."

    How has it helped my organization?

    One of our customers was hit by a ransomware attack shortly after they implemented the multi-tier backup with Veeam. They were able to recover 10.000+ files almost instantly and never lost more then 2 hours of work.

    What is most valuable?

    The ability of instant VM recovery, which means starting the backup VM and getting it online while the recovery is still happening is the most valuable feature. Also, the ability to construct a multi-tier backup system, where the final backups can even be stored on tape.

    It is the best product for backup of virtualised servers, individual VMs and single servers. The product is getting even better by being able to back up single files as well

    What needs improvement?

    Room for improvement is actually more in the way of licensing. The really good and useful features are in the Enterprise plus edition, and that one is really expensive. I've had customers shying away from Veeam because of the price tag attached to the version they really wanted. For one host with 2 CPUs (very common these days) Enterprise Plus costs $1900, and we are talking about virtualisation hosts so there will be a couple of them.

    Now that Veeam has announced new versions and features I fear the price will go up even more.

    What do I think about the stability of the solution?

    The product is more stable then most other solutions in this area. We have not had any complaints in five years.

    What do I think about the scalability of the solution?

    Up to Version 9 we could not backup to tape, which was a show-stopper for some companies. The ability to backup encrypted VMs to Azure or AWS cloud infratructure eliminates all scalability issues.

    How are customer service and technical support?

    We seldom contact support, but in the cases we do, I’d give it a 9, 10 being the best.

    Which solution did I use previously and why did I switch?

    We are consulting customers who have special needs in backup situations (among other stuff). Veeam was always the best solution to backup VMs and with continuing virtualisation this became more important. Now that we can do file level backup as well, we expect more customers moving to Veeam.

    How was the initial setup?

    It is very easy to implement Veeam and relatively easy to get good results initially. However, as with every backup solution, it can get very complex very fast, so consulting and planning is needed with regard of more complex setups.

    What's my experience with pricing, setup cost, and licensing?

    We are partnered with Veeam, so always get a consulting company for good prices and help with the planning and setup.

    Which other solutions did I evaluate?

    We have experience in many backup solutions, including IBM Tivoli, Avamar, and Zerto. They have their purpose but are more specialised/complex and mostly more expensive.

    What other advice do I have?

    Get a consulting company to look at your setup and needs. Have them evaluate more than one backup solution and have them run a proof-of-concept so you can get a good grasp of the products. Test the two best ones, then choose the winner.

    Disclosure: My company has a business relationship with this vendor other than being a customer: We are Veeam Partner, we also have trained Veeam teachers. We are not biased towards Veeam, but it is our backup tool of choice for most setups.
    PeerSpot user
    it_user265821 - PeerSpot reviewer
    Solutions Architect at a tech services company with 51-200 employees
    Consultant
    We are able to assure greater uptime for our servers and clients.
    Pros and Cons
    • "With Replication, Veeam allows us to have a duplicated VM on standby."
    • "The physical server backups and direct storage connectivity need improvement."

    How has it helped my organization?

    With Veeam Backup and Replication, we have closed the time it would take to recover from a VM failure. We are able to assure greater uptime for our servers and clients.

    What is most valuable?

    With Replication, Veeam allows us to have a duplicated VM on standby.

    In the event that we need to failover to the replicated VM, Veeam allows a very simple and fast procedure to do so.

    What needs improvement?

    The physical server backups and direct storage connectivity need improvement.

    What do I think about the stability of the solution?

    Stability has not been an issue. In my experience, it has been very reliable and stable.

    What do I think about the scalability of the solution?

    I have directly not encountered any scalability issues. We have a few dedicated Veeam Backup and Replication servers in our environment. Veeam Backup and Replication allows “proxy” servers to enable the scalability.

    How are customer service and technical support?

    The few times that I’ve had to call Veeam support, it has been a pleasant experience. They are courteous and professional; they handled each case satisfactorily.

    Which solution did I use previously and why did I switch?

    We were not using any other solution prior to this one. We have used Veeam since the start of our data center virtualization.

    How was the initial setup?

    The setup and integration were very straightforward. Setting up a few jobs was a little more complex, but that was due to the complexity as to how the VM needed to be backed up and where it was being backed up to.

    What's my experience with pricing, setup cost, and licensing?

    I always tell others upfront that the licensing is based on the number of host CPUs. I also explain how easy it is to recover VM data or the entire VM and to take that into consideration when looking at the pricing.

    What other advice do I have?

    Be sure to size your backup data volumes correctly. Whatever you think is enough, you will soon need more than what it may seem initially.

    Disclosure: My company has a business relationship with this vendor other than being a customer: The company I currently work for resells Veeam Backup and Replication.
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
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    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.