Off-site replication was good.
Network Engineer at a financial services firm with 501-1,000 employees
Off-site replication was good and gave us a reliable backup, but direct SAN-to-SAN replication needs improvement.
What is most valuable?
How has it helped my organization?
We were struggling with having software that would give us reliable backup and when we implemented the Veeam solution, it solved the problem for us.
What needs improvement?
Direct SAN to SAN replication – it didn’t integrate well with the 3PAR SAN that we had.
For how long have I used the solution?
I've used it for about four years.
Buyer's Guide
Veeam Data Platform
February 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
What was my experience with deployment of the solution?
No issues – easy deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues – it scaled to our needs.
How are customer service and support?
Customer Service:
Never had to use them – that’s a good sign.
Technical Support:Never had to use them – that’s a good sign.
Which solution did I use previously and why did I switch?
We were using Comvault for part of our backups and when Comvault allowed their SAN snapshotting we switched it all over.
Which other solutions did I evaluate?
We looked at a couple but it was cheaper to just go with Comvault across the board and pay one fee.
What other advice do I have?
Do a live demo or trial – make sure it’s a good fit for what you need.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a university with 1,001-5,000 employees
It's easy to restore from a backup and, as it's an OS-aware solution, I can also recover deleted objects to Active Directory.
What is most valuable?
As a backup solution, the de-duplication and direct-to-tape functions are very valuable. It also has WAN acceleration, though I've yet to use that feature.
How has it helped my organization?
- In various ways, we are using an Active Directory OS-aware backup, and I can recover deleted objects to AD.
- When I need to duplicate a machine for test purposes, it is very easy to restore from a backup.
What needs improvement?
Managing snapshots during the backup.
For how long have I used the solution?
I've used it for two years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
I don't have any experience as I've never needed to contact them.
Technical Support:I don't have any experience as I've never needed to contact them.
Which solution did I use previously and why did I switch?
I was using a VMware built-in backup solution, but it wasn't at all friendly to operate.
How was the initial setup?
It is straightforward and very easy.
What about the implementation team?
I did it myself.
What's my experience with pricing, setup cost, and licensing?
The price is higher than other similar products.
Which other solutions did I evaluate?
Only a VMware backup solution.
What other advice do I have?
Go ahead, it is a very good choice and will give you peace of mind. I've found that it's the best backup solution for a virtual infrastructure.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veeam Data Platform
February 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Data Center Operations Manager at a financial services firm with 51-200 employees
Good product but it's not suitable for a virtual environment.
What is most valuable?
Exchange and File server backup are valuable features.
How has it helped my organization?
Versions of backup files helped us to recover files as per users requirement.
What needs improvement?
Virtual Environment
For how long have I used the solution?
I've used it for seven years.
What was my experience with deployment of the solution?
No, but deployment is bit complicated.
What do I think about the stability of the solution?
Having issues with the hardware.
What do I think about the scalability of the solution?
Tape base backup and data is spread across the tapes.
How are customer service and technical support?
Customer Service:
2/10.
Technical Support:2/10.
Which solution did I use previously and why did I switch?
We previously used the Windows backup solution and we changed to Tivoli for automated backups and multiple copies of backup sets to comply with central bank policy to keep the backup data offsite and out of the country.
How was the initial setup?
Initial set up was bit complicated. Policy definition is not easy.
What about the implementation team?
We used a vendor team whose expertise was 2/10.
What was our ROI?
It's not 100%.
Which other solutions did I evaluate?
No. We did not do an evaluation.
What other advice do I have?
Good product but not it's suitable for a virtual environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Hi,
I am also surprised by this comment. Veeam is great for virtual environements. We have many financial customers that use and love it.
Senior System Engineer at a tech services company with 1,001-5,000 employees
Physical servers backup could be improved but the simplicity of the product is great.
What is most valuable?
- CBT (Change block tracking)
- Agent less
- Replication
- Dedupe
How has it helped my organization?
- Reducing backup storage
- Reducing backup time
What needs improvement?
Physical servers backup.
For how long have I used the solution?
2 Years.
What was my experience with deployment of the solution?
Yes, but solved in a few time by the support.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
10/10 - Very fast answer and follow up.
Technical Support:10/10.
Which solution did I use previously and why did I switch?
Symantec Netbackup. We changed when we saw the promise of Veeam.
And these promises have been delivered!
How was the initial setup?
Straightforward. More simple to administrate than a Netbackup or other one.
What about the implementation team?
No, we implemented in house, with help of the support line.
What was our ROI?
Divide the cost of the backup by 2!
What's my experience with pricing, setup cost, and licensing?
Actually, the cost is more than one hour of work per day (at maximum). I don't know the real cost of installation.
Which other solutions did I evaluate?
None, this is a competitive upgrade purposed by Veeam.
What other advice do I have?
Simplicity!
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Veeam partner.
Works at a comms service provider with 501-1,000 employees
Gives us the power to protect critical VM's. Make sure you purchase the correct license.
What is most valuable?
- File level recovery
- Point in time backup
How has it helped my organization?
- Veeam Backup has given us the power to protect the critical VM's that are core to our business. For example we protect our VMware vCenter Server, vCenter MS Sql Server.
- Active Directory Domain Controller. This help us recover the Internal management tools like vCenter Server within 30 minutes from Veeam Backup.
For how long have I used the solution?
2 years
What was my experience with deployment of the solution?
Haven't had any issues.
What do I think about the stability of the solution?
I have never seen any issues with the Veeam Backup product personally
What do I think about the scalability of the solution?
This product is very easy to scale, I never had any issues with it.
How are customer service and technical support?
Customer Service:
Good
Technical Support:Good
Which solution did I use previously and why did I switch?
VMware VDP it was missing file level restore on version 5.0 which Veeam offers.
What's my experience with pricing, setup cost, and licensing?
This is per-CPU, initially we ordered 40 CPU.
Which other solutions did I evaluate?
Before choosing Veeam we have tested two products Unitrends backup, VMware VDP
What other advice do I have?
We have two types of licenses with Veeam, one is for in-house and the other is for the service provider or your customers. Make sure you have a clear understanding of which license you need in your organization.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager of Network at a tech services company with 51-200 employees
At the time we bought it, it was the only virtual backup product like this on the market.
What is most valuable?
Flawless virtual machine backup.
How has it helped my organization?
Ability to have disaster recovery site capabilities integrated into our backup solution as well as a backup product that scales along with our needs.
What needs improvement?
None that I can think of.
For how long have I used the solution?
5 years. We just upgraded to version 8.
What was my experience with deployment of the solution?
Only one minor Microsoft related configuration issue that easily resolved.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
Very good. Every support call as been handled quickly and completely.
Technical Support:Just as good.
Which solution did I use previously and why did I switch?
Symantec Backup Exec. Was not an effective solution for virtual machine backups.
How was the initial setup?
Very simple. More or less just click continue when prompted and then some fairly simple steps to setup the initial backup jobs.
What about the implementation team?
In-house.
What was our ROI?
The ability to instantly recover a virtual machine as compared to several hours with previous methods.
What's my experience with pricing, setup cost, and licensing?
I don't have the initial cost, but ongoing maintenance is very affordable.
Which other solutions did I evaluate?
Wasn't anything on the market at the time that really could compare to this.
What other advice do I have?
Get a free download and try it!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Storage Engineer at a tech services company with 11-50 employees
Frequent feature updates and effective virtual machine backups
Pros and Cons
- "The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly."
What is our primary use case?
We use Veeam Backup Replication for our VMware 6.5 and vSphere VMware 6.5 solutions.
What is most valuable?
The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution could be reduced.
What other advice do I have?
I sometimes attend Veeam's annual meetings when they have them. Because of COVID, I didn't attend one or two of them, but Veeam seems to be very proactive in adding features.
I rate Veeam Backup Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Support at a financial services firm with 501-1,000 employees
Straightforward installation, and good disaster management features
Pros and Cons
- "Veeam Backup & Replication is a scalable solution."
- "The user interface needs to be improved. It could be simpler to use."
What is our primary use case?
We are using Veeam for regular backups and disaster management.
What is most valuable?
The backup and restore features are the most valuable.
What needs improvement?
The user interface needs to be improved. It could be simpler to use.
For how long have I used the solution?
I have been using Veeam Backup & Replication for approximately four years.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
Veeam Backup & Replication is a scalable solution. We have approximately 300 end-users and we don't plan on increasing this by very much.
How are customer service and support?
I have not been in contact with technical support.
Which solution did I use previously and why did I switch?
Prior to Veeam, I was using the regular Windows Backup utility.
How was the initial setup?
The initial setup is straightforward and it takes roughly an hour to deploy.
What about the implementation team?
Our in-house team was responsible for the implementation.
We have four people in our IT team. They are all administrators.
What other advice do I have?
In summary, this is a good product and I recommend it for those who are interested in using it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
Product Categories
Backup and Recovery Cloud Backup Virtualization Management Tools Disaster Recovery (DR) Software Cloud Monitoring SoftwarePopular Comparisons
Commvault Cloud
Acronis Cyber Protect
Veritas NetBackup
Cohesity DataProtect
Dell PowerProtect Data Manager
Azure Backup
Dell Avamar
Dell NetWorker
BDRSuite Backup & Replication
Veritas Backup Exec
IBM Spectrum Protect
NAKIVO Backup & Replication
N-able Cove Data Protection
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Major Differences Between These 4 Backup and Disaster Recovery Solutions?
- Software replication to remote sites during disaster recovery?
- Is Veeam the best solution for my server + tape drive configuration?
- Comparison between Acronis, Veeam and Azure?
- What is the biggest difference between Dell EMC PowerProtect DD and Veeam Backup & Replication?
- Any users have experience with Veeam Backup Solutions?
- What is the biggest difference between Rubrik and Veeam?
- How to backup Dell EMC PowerScale (Isilon) with Veeam or an alternative tool?
- How do the backup solutions of Veeam and Veritas compare?
- How does Nakivo compare with Veeam Backup & Replication?
Generally all San to San back ups will experience problems with all vendors. Make you life easier move to Exablox NAS solutions.