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reviewer1800138 - PeerSpot reviewer
IT Director at a wholesaler/distributor with 51-200 employees
Real User
Comes with simple licensing, works without any issues, and supports our policies for RTO and RPO
Pros and Cons
  • "Its performance is fine. It supports us very well. It is able to support our policy for RTO, RPO, and other things that we need."
  • "A backup and replication solution should be able to back up a system and do recovery very fast. Even though Veeam Backup & Replication is able to meet most of our needs, it would be better if they can make it faster for backup and restore."

What is our primary use case?

It is our backup and recovery solution. We have a lot of hypervisors and virtual machines.

We are using its latest version. We just update it to the latest version.

What is most valuable?

Its performance is fine. It supports us very well. It is able to support our policy for RTO, RPO, and other things that we need.

What needs improvement?

A backup and replication solution should be able to back up a system and do recovery very fast. Even though Veeam Backup & Replication is able to meet most of our needs, it would be better if they can make it faster for backup and restore. 

For how long have I used the solution?

We have been using this solution for a few years. 

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What do I think about the stability of the solution?

It is stable. We haven't had any issues.

What do I think about the scalability of the solution?

Its scalability is good.

How are customer service and support?

I don't have any issues with their technical support.

What about the implementation team?

We used our partner for its implementation. Its deployment and maintenance are taken care of by just one person. It is very simple.

What's my experience with pricing, setup cost, and licensing?

Its licensing is very simple. We can make changes very easily.

What other advice do I have?

I would recommend this solution to others. I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Service Engineer at a performing arts with 201-500 employees
Real User
Once you get it set up, everything is smooth and the recovery is very good
Pros and Cons
  • "Once you get it set up, everything is smooth, and the recovery is excellent."
  • "Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that."

What needs improvement?

Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that.

For how long have I used the solution?

I've only been using Veeam for a couple of months. 

What do I think about the scalability of the solution?

I'm a new client, we only use Veeam on three servers, so I'm not sure how scalable it is, but Veeam claims it's scalable. It's usually deployed in medium-sized enterprises. 

How was the initial setup?

Veeam's installation was hectic. It was tough in the beginning, and the installation process took us a lot longer than we expected. It requires several other applications and has lots of dependencies.

What's my experience with pricing, setup cost, and licensing?

Veeam is in the same price range as Veritas and similar solutions in that segment. 

What other advice do I have?

I rate Veeam eight out of 10. Once you get it set up, everything is smooth, and the recovery is excellent. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
reviewer938022 - PeerSpot reviewer
Lead Presales at a tech services company with 1-10 employees
Real User
Secure, simple to use, and a good licensing model
Pros and Cons
  • "Integration with various applications, such as on-premises laptops and desktop backups, as well as applications and databases, is excellent."
  • "The automation could be better."

What is our primary use case?

We are system integrators, also known as SIs. 

We deploy on-premises as well as in the cloud.

Customers who use it in the cloud use it for email, file storage, and backup. When used on-premises, it is used for applications and databases.

What is most valuable?

Veeam Backup Replication is secure. They have covered almost every aspect, both in terms of security and backup, and management.

Integration with various applications, such as on-premises laptops and desktop backups, as well as applications and databases, is excellent. Also, they've added cloud integration, which is a plus. 

The combination with Nutanix is admirable. It is very good.

It is easy to use. 

It is simple to learn while performing POCs or demonstrations.

What needs improvement?

The automation could be better. 

Automation is also available, but one customer recently requested a few types of automation that were not yet available, but they are working on it.

It is not 100 percent successful. POCs are being developed by a travel agency in Mumbai, and they are currently being improved.

In terms of automation, I believe they are adequate but not flawless. You can rate it a 3, or 4.

The infrastructure required for installation is still quite expensive. Even the deduplication part, which they promise up to 50%, you get 60, 70, or even 80% somewhere, but they promise 50%. If you specifically compare them to the data domain or some application appliances, you can say deduplication is not that mature. But, in a normal scenario, it is fine.

The support could be improved.

For how long have I used the solution?

I have been working with Veeam Backup & Replication for more than five years.

What do I think about the stability of the solution?

Veeam Backup Replication is a stable solution.

What do I think about the scalability of the solution?

The scalability is good. We have a customer who started with 10 licenses and has since grown to more than 30, or 50 licenses. They are also looking into another three or four branches.

We have more than 10 customers.

How are customer service and support?

Technical support is good, but I wouldn't rate it more than seven out of ten.

Support could be better, but it depends on what the issue is. We have some issues with the database and backup time or the backup window more specifically, sometimes there are backup failures.

Support could be improved, but that depends on the issue. We are having some issues with the database and backup time, or more specifically, the backup window; occasionally, we experience backup failure.

If you do the root analysis, you will find that these are the issues, and they will suggest ways to resolve the issue from the knowledge base.

Someone who has worked in that environment or understands backup replication technology can help, as can an L2 engineer. However, it will be more difficult for L1. He must escalate to support, and support will take three, four, or five days, depending on the severity of the issue and the nature of the call. 

If it is not a critical environment, and if only that option is enabled, I think this is a good solution. However, this is a very critical environment, and if you do not enable other things, such as instant recovery or something similar, and you don't have the expertise, it can be painful for the customer.

Which solution did I use previously and why did I switch?

We are working with Nutanix and Dell products for disaster recovery.

How was the initial setup?

The installation is simple and straightforward. Anyone who understands backup storage or product installation can understand this.

They have a sizing calculator and everything, once you enter that data and the retention period and everything, everything comes up with you.

The time it takes for installation and deployment is dependent on the recovery process. However, they have instant recovery, which will also take less than a minute. 

It's just adding up that specific storage. The research option for indexing is also good. If you know what you want to search you can search the catalog, and then copy/paste or download that image. If you want a proper file-level recovery, it will take some time. Specifically for virtual machines you want to completely revoke that machine, it only takes a minute or two, if that. 

Recovery is such an important part of any backup and recovery solution.

Because replication solutions include in-built licensing, you do not need to purchase a replication license separately, which is beneficial for Veeam.

We have completed approximately five large projects for enterprises with 1000 or more customers, 1000 or more end-users, or applications and databases. As a result, we needed seven to eight days to deploy and maintain everything with just one person.

What's my experience with pricing, setup cost, and licensing?

What they have in place for the licensing, is really good, which makes it easy to convince customers. 

It is a subscription license, and that is where every software solution is heading. The software subscription model can be once a year, or every three years, or every five years.

What other advice do I have?

Nutanix is capable of disaster recovery. Mine is a backup, but Veeam has the same capability, as does Mine, and is a hybrid of Veeam and Nutanix. Veeam is a different backup and replication software that we also used.

Definitely, I would recommend this solution. I have been working with Veeam for over five years. And I sold it to four or five customers in North India by myself. So, yes, we highly recommend Veeam.

I would rate Veeam Backup & Replication an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
M S Technical Head at IT Company
Real User
Effective protection, scalable, and impressive support
Pros and Cons
  • "The initial setup is simple to do in Veeam Backup Replication."
  • "Veeam Backup Replication could improve by having more comparably with other hardware with the immutable copy feature."

What is our primary use case?

We use Veeam Backup Replication to backup our system data.

What needs improvement?

Veeam Backup Replication could improve by having more comparably with other hardware with the immutable copy feature.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately three years.

What do I think about the stability of the solution?

Veeam Backup Replication is stable.

What do I think about the scalability of the solution?

I have found Veeam Backup Replication to be scalable.

How are customer service and support?

The support that we have been receiving has been perfect.

How was the initial setup?

The initial setup is simple to do in Veeam Backup Replication.

What's my experience with pricing, setup cost, and licensing?

The single licensing model for the customers is a benefit, it includes many features such as ransomware and other protections.

The price of Veeam Backup Replication is reasonable.

What other advice do I have?

I rate Veeam Backup & Replication a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1674501 - PeerSpot reviewer
Manager of IT Department at a manufacturing company with 51-200 employees
Real User
User-friendly and easy to use, but it takes too long to replicate a virtual machine
Pros and Cons
  • "This product is user-friendly. The interface is easy to use."
  • "The replication process is very slow. It takes too long to replicate a virtual machine."

What is our primary use case?

I am using this product in a lab environment and it is primarily for doing replication.

What is most valuable?

This product is user-friendly. The interface is easy to use.

What needs improvement?

I have experienced problems with the backup repository.

The replication process is very slow. It takes too long to replicate a virtual machine.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and support?

I am using this solution in trial mode, as opposed to production. As such, I have not used technical support from Veeam.

What other advice do I have?

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1234998 - PeerSpot reviewer
Systems Manager at a tech services company with 11-50 employees
Real User
Effectively coordinate data with limited intervention and provide alerts to issues
Pros and Cons
  • "I know it's not exactly a feature, but I accept it works and it's easy to use. With the Veeam Backup & Replication, we have no problems in managing restore. Obviously, the most important thing about backup software. I used to say that every backup software can make backups, but only good ones can make a restore."
  • "It's hard to answer because managing cloud storage in our version could be better, but now that they have improved it in the recent version, I cannot say it's a better point because I know it should be already fixed."

What is our primary use case?

We use Veeam Backup & Replication to backup, restore and replicate data across our storage locations.

How has it helped my organization?

I know it's not exactly a feature, but I accept it works and it's easy to use. With Veeam Backup & Replication, we have no problems in managing restore. Obviously, the most important thing about backup software. I used to say that every backup software can make backups, but only good ones can make a restore.

What is most valuable?

The features that we use most of Veeam Backup & Replication are SQL backup and tape backup. For us, tape backup is really important because we have to keep all our data on the site. We cannot use it for our sites in terms of policies or a cloud backup. We are using tape backup as a secondary repository. We use the tapes regularly. We also make a regular list of tests for tapes and are quite happy with how we are managing the process.

What needs improvement?

It's hard to answer because managing cloud storage in our version could be better, but now that they have improved it in the recent version, I cannot say it's a better point because I know it should be already fixed.

My point of view is not general but in particular because I can only tell you about the things that we need. For the things that we need, I mostly SQL backup, we have no issues with Veeam Backup & Replication. It's difficult to answer because I am waiting to try new features in the next version that we plan to install next month. So, I can't answer before I try these additional features that I will find in the next version.

For how long have I used the solution?

I have been using Veeam Backup & Replication for the past four years.

What do I think about the stability of the solution?

For our space, we are using not only Veeam Backup & Replication but also Veeam ONE for monitoring, not only backups but for the environment. We have alerts if we have any problems with the backups. The only problem we are facing sometimes with Windows backup is that it is not large enough for periodic full backups, but this is not the problem of Veeam Backup & Replication, it is a problem of our environment. Veeam Backup & Replication end synthetic backups the following day without requiring a configuration plan and full backup.

What do I think about the scalability of the solution?

When we had Windows problems, Veeam Backup & Replication had no problem at all. It also manages other problems with no intervention.

How are customer service and technical support?

We used the service of the Veeam technical support once on the fifth day after installation, and it was a good experience. But that was a few years ago, so I can't tell you how their support works now. Fortunately, we didn't need to consult for the rest of the year.

Which solution did I use previously and why did I switch?

We have used IBM Cloud Backup before, and one of the reasons that pushed us to change the Veeam Backup & Replication was that IBM Cloud Backup was really difficult to use. We have been using it for almost 10 years only to visualize the environment. When we started with IBM Cloud Backup, we also had physical servers. We currently don't have any physical servers. This is another reason we moved to a new generation backup solution.

How was the initial setup?

Veeam Backup & Replication is absolutely straightforward. We had some issues with the initial setup, but it is normal. The initial hardware configuration of the tape library was unclear because we are using a fibre genetic library, so we needed to configure our storage as a network, to have a Windows Server point, exact point contact to the library. However, once the Windows Server manages the tape library, Veeam Backup & Replication has no problems at all. We are using Windows drivers and not native Veeam drivers to manage the library.

What's my experience with pricing, setup cost, and licensing?

It's a proper price, as it isn't an issue for what Veeam Backup & Replication is giving us. Obviously, we are paying licensing for our physical VMware environment. It also depends on how the VMware environment is on the side. We have a few very big nodes. So, we need a few licenses and maybe if people had more nodes and sockets and each node was managing less information, machine supplies could be different.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
BartHeungens - PeerSpot reviewer
IT Specialist at Bitcon
Real User
Top 10
Reliable, easy and quick to install, with good support and alerting
Pros and Cons
  • "For me, the most important feature is alerting."
  • "There is a lot of information, so maybe the dashboards could consolidate it."

What is our primary use case?

We use Veeam ONE to get a better view of our virtualized environment. To see what is happening there.

What is most valuable?

For me, the most important feature is alerting. I know when something goes wrong, I get an alert.

What needs improvement?

The user interface is quite extended, and sometimes it's difficult to find the right information. Once you know and are familiar with it, it's okay.

The user interface could be simplified. There is a lot of information, so maybe the dashboards could consolidate it.

For how long have I used the solution?

I have been using Veeam ONE for two or three years.

I recently updated to the latest version.

What do I think about the stability of the solution?

It stays running, so I don't have to put a lot of time there. 

I updated recently and it keeps running.

Occasionally, I go to the dashboard to see that there are not many alerts showing. It's stable.

What do I think about the scalability of the solution?

I have a rather small environment so I haven't had to use this feature. 

I assume that it is scalable, but I have never tested it.

How are customer service and technical support?

I have not used technical support while using Veeam ONE, but for other products from Veeam I have, and I am happy with their support. They are fast, and their response is very good.

Which solution did I use previously and why did I switch?

I use Office 365, Veeam Cloud Connect, and Veeam ONE in my Data Center.

How was the initial setup?

The initial setup and installation were very straightforward.

It took less than an hour to deploy. 

What about the implementation team?

I completed the deployment and implemented it myself.

What's my experience with pricing, setup cost, and licensing?

We have a license combined with my other Veeam licenses.

For what it does, the price is acceptable.

What other advice do I have?

I recommend using Veeam ONE. I see more positive things than negative ones.

I would rate Veeam ONE an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Architecture Expert at a tech services company with 51-200 employees
Real User
Quick to set up and deploy, stable, and supports continuous backup
Pros and Cons
  • "The most valuable feature is the continuous backup."
  • "In the future, I would like to see better support for direct backup to tape."

What is our primary use case?

Our primary use case is for the backup of our virtual machines.

What is most valuable?

The most valuable feature is the continuous backup.

What needs improvement?

At this point, my only complaint is about the licensing costs. We have not experienced any technical problems.

In the future, I would like to see better support for direct backup to tape.

For how long have I used the solution?

We have been using Veeam Backup & Replication for two weeks.

What do I think about the stability of the solution?

This is a stable product and we haven't had any problems.

What do I think about the scalability of the solution?

Our installation is not very large, so scaling is no issue.

We have seven users who are operators.

How are customer service and technical support?

We have not needed to contact support.

How was the initial setup?

The initial setup was straightforward and the deployment was quite quick.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are paid yearly and the cost is about $12,000 Swiss Francs ($17,400 USD).

Which other solutions did I evaluate?

We did evaluate other options before adopting Veeam.

What other advice do I have?

This is absolutely a product that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.