My primary use of the solution is for virtual machines backup and physical servers backup.
Technical Service Engineer at a tech services company with 501-1,000 employees
Offers instant recovery
Pros and Cons
- "The most valuable feature is the instant recovery."
- "They need to focus more on cloud backup."
What is our primary use case?
How has it helped my organization?
The solution has improved our organization because it's very fast in backup recovery. In case of emergency, the instant recovery is very fast, and that's made everything better.
What is most valuable?
The most valuable feature is the instant recovery.
What needs improvement?
Physical servers backup should be improved in the product.
An additional feature I'd like to see would be more cloud solutions. They need to focus more on cloud backup.
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March 2025

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For how long have I used the solution?
I've been using the solution for ten years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
I switched to this solution because it is more for virtual machines.
How was the initial setup?
The initial setup was straightforward, and only takes half an hour.
What about the implementation team?
I did the implementation myself. To implement, you have to prepare servers, prepare storage, and prepare virtual machines.
What other advice do I have?
It's very good solution. Very stable, very scalable, very fast.
I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Systems Designer at a retailer with 5,001-10,000 employees
Easy to set up, reliable, and has responsive technical support
Pros and Cons
- "The initial setup was not overly complex."
- "The price can be a bit expensive."
What is our primary use case?
We work with Veeam for structure for the backups.
What is most valuable?
The product responds above our needs. We are very satisfied with it.
The initial setup was not overly complex.
We've found the solution to be quite stable.
Technical support is helpful and responsive.
We're looking into the feature for the backups into the cloud and so far we are happy.
What needs improvement?
For the moment we do not necessarily need an improvement in the solution. The solution responds to our needs.
The price can be a bit expensive.
For how long have I used the solution?
We've used the solution for 15 years or so. It's been a long time.
What do I think about the stability of the solution?
We've seen an approximate rate of 95% stability. It's quite reliable. There are no bugs or glitches. It doesn't crash or freeze.
How are customer service and support?
From what I have experienced, technical support is good. When we open a case with Veeam, they respond quickly. We are very satisfied with the level of support we get.
How was the initial setup?
The initial implementation was easy. It was not overly complex or difficult.
What's my experience with pricing, setup cost, and licensing?
The pricing is high. It's not the cheapest on the market. We'd prefer it if it was lower and more affordable.
What other advice do I have?
I'm a customer and an end-user.
I'd rate the solution at a nine out of ten overall. We're quite happy with its capabilities. Of course, it could always cost a bit less.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veeam Data Platform
March 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
Directeur service informatique at a comms service provider with 11-50 employees
Easy to install and support
Pros and Cons
- "The solution is easy to install and very stable."
- "The tech support could be better."
What is our primary use case?
We use the solution for backing up software from the computer to the server to VMware.
What is most valuable?
I am not in the best position to discuss the solution's most valuable features, as I am not the one who is really using it. This is more a question for the high level-three technicians who are doing so.
I know that the solution does not have any issues and that they love it. It is easy to install and very stable. We are really not inconvenienced by it.
What needs improvement?
The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good.
What do I think about the stability of the solution?
The solution is very stable.
How are customer service and support?
The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The solution is easy to support once it has been set up.
What's my experience with pricing, setup cost, and licensing?
I am not familiar with the licensing fees.
What other advice do I have?
I do not have any particular advice to impart to others looking to implement the solution.
I rate Veeam Backup & Replication as a nine-point-five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior System Engineer at a transportation company with 1,001-5,000 employees
Reasonably priced, and is well-integrated
Pros and Cons
- "It serves its intended purpose and it works well."
- "We have had problems with some jobs. For example, when we have a VM with a large SQL Database, sometimes we cannot adjust the time for transaction logs to back up and overlap time."
What is our primary use case?
We are running the entire infrastructure on a Veeam host.
What is most valuable?
It serves its intended purpose and it works well. It's good enough for us.
It integrates very well.
I believe it is an excellent product for us. I'm not sure what could be improved.
What needs improvement?
We have had problems with some jobs. For example, when we have a VM with a large SQL Database, sometimes we cannot adjust the time for transaction logs to back up and overlap time.
For how long have I used the solution?
I have been using Veeam Backup & Replication for two years.
What do I think about the stability of the solution?
Veeam Backup Replication is a stable product.
Which solution did I use previously and why did I switch?
I have experience with Sematech, as well as HP.
What's my experience with pricing, setup cost, and licensing?
I don't have an issue with the price of Veeam Backup Replication.
What other advice do I have?
Veeam is a recommended product, but I have no evidence of other products. I have not researched other similar products.
I would rate Veeam Backup & Replication an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a retailer with 201-500 employees
Easy to use and manage
Pros and Cons
- "The solution's best features are its ease of use and replication."
- "The price is an issue. If one has a large number of servers, say... 100-plus, and wishes to add more, an exhausted budget may hinder this ability."
What is our primary use case?
I use the solution for many environments involving various projects.
What is most valuable?
The solution's best features are its ease of use and replication, which works fine. Its environments are good. It is easy to manage and allows one to easily migrate in different data center sites and firewalls.
What needs improvement?
The price is an issue. If one has a large number of servers, say... 100-plus, and wishes to add more, an exhausted budget may hinder this ability. This is the only issue of note.
For how long have I used the solution?
I have been using Veeam Backup & Replication for one year.
What's my experience with pricing, setup cost, and licensing?
The solution should have a more cost-effective price. This can be an issue if one wishes to expand on a large number of servers, such as those exceeding 100, but does not have the budget to do so.
What other advice do I have?
The solution's backup extension is easily manageable and its reporting tool is easy to manage by name and to read.
My role is that of a customer.
I rate Veeam Backup & Replication as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
Great Sandbox feature; stable and readily scalable
Pros and Cons
- "Sandbox feature is like a power tool for troubleshooting."
- "This is an expensive solution."
What is our primary use case?
We currently use Veeam Backup & Replication in our own environment. Veeam is very useful with the share analysis and with what I get from Reporter. It's very smooth to use. Even the restoration is amazing. The replication feature capabilities are very good. It's useful for Windows products; Exchange, Express, and the like. I'm not sure how they could compete with another product, but it's better. Currently, we are just using this solution on our own site, but not yet integrating for customers. We are integrators of Veeam.
What is most valuable?
I really like the Sandbox feature, it's like a power tool for troubleshooting.
What needs improvement?
I'd like to see the pricing improved, it's currently an expensive solution.
What do I think about the stability of the solution?
Veeam is very stable.
What do I think about the scalability of the solution?
This is a very scalable solution.
How are customer service and technical support?
Technical support is very effective. They respond quickly, faster than Dell.
How was the initial setup?
The initial setup is very easy, it took us around 30 minutes and required one person for deployment.
What's my experience with pricing, setup cost, and licensing?
The licensing of this product is expensive.
What other advice do I have?
I would definitely recommend this product.
I rate this solution a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Implementation and Support Engineer at PRACSO S.R.L.
An easy-to-manage, stable, and scalable solution for disaster recovery and instant VM recovery
Pros and Cons
- "The instant VM recovery feature is the most valuable. It is a very good tool for disaster recovery. It is also easy to manage."
- "Its licensing needs to be improved. Its licensing has become complex since last December. They have changed the way the product is licensed, and there is a lot of confusion. Sometimes, when a new version comes, it seems that it has not been tested enough because I usually find some bugs in it. It could also have more integration with other virtualization products, such as desktop virtualization products and open-source virtualization products."
What is our primary use case?
We mainly use it for backup. We are using its latest version.
How has it helped my organization?
It protects us from losing data and having downtime.
What is most valuable?
The instant VM recovery feature is the most valuable. It is a very good tool for disaster recovery. It is also easy to manage.
What needs improvement?
Its licensing needs to be improved. Its licensing has become complex since last December. They have changed the way the product is licensed, and there is a lot of confusion.
Sometimes, when a new version comes, it seems that it has not been tested enough because I usually find some bugs in it.
It could also have more integration with other virtualization products, such as desktop virtualization products and open-source virtualization products.
For how long have I used the solution?
I have been using this product for three years.
What do I think about the stability of the solution?
It is pretty stable.
What do I think about the scalability of the solution?
Its scalability is great. It offers a lot of options from the scalability point of view.
We have many users of this solution. Most of the workers are using this solution for backup.
We use it daily, and we are planning to keep using this solution.
How are customer service and technical support?
Their technical support is really good. Their responses are quick enough, and they are knowledgeable about the solution.
Which solution did I use previously and why did I switch?
We didn't use any other product.
How was the initial setup?
Its initial setup was pretty straightforward. It took me about four hours to implement everything and configure everything. You just need one administrator for its deployment and maintenance.
Which other solutions did I evaluate?
We did not evaluate any other product.
What other advice do I have?
I would recommend this product. It is a very good product.
I would rate Veeam Backup & Replication an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at East Harlem Council for Human Services, Inc.
Reliable backup that is easy to install and deploy, with good support
Pros and Cons
- "The most valuable feature of this solution is the recuperation of the weaker machines."
- "Pricing can be improved."
What is our primary use case?
We also provide services to our customers.
We use this solution to backup virtual machines.
What is most valuable?
The most valuable feature of this solution is the recuperation of the weaker machines.
What needs improvement?
Pricing can be improved.
For how long have I used the solution?
I have been using Veeam Backup & Replication for between six and seven years.
We are using version 11.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
We can deploy as many virtual machines as we have in our environment.
We have approximately 25 users in our company.
How are customer service and technical support?
Technical support is good.
How was the initial setup?
Once you know the concept, it is very easy to install and setup.
The deployment time varies on how many machines you have.
In one week, you can have a very good installation.
What's my experience with pricing, setup cost, and licensing?
They could work at providing a better price.
What other advice do I have?
It is a very good product. It does what it takes to backup virtual machines. It is easy to set up and it is very quick.
So far, there isn't anything that I don't like and we are very happy with it.
I would rate Veeam Backup Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

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Updated: March 2025
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