Our clients that use this solution are companies that requires basic to advanced backup solutions, including their own hardware.
Corporate Solutions Engineer at compulab
User friendly backup & replication solution suitable to be used for basic or advanced backups
Pros and Cons
- "The backup and replication features of this solution are most valuable."
- "I would prefer it if the backup console did not require use of a specified program but rather that it could be opened from any website."
What is our primary use case?
What is most valuable?
The backup and replication features of this solution are most valuable.
What needs improvement?
I would prefer it if the backup console did not require use of a specified program, but rather that it could be opened from any website.
For how long have I used the solution?
We have been a partner of Veeam for five years.
Buyer's Guide
Veeam Data Platform
February 2025
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What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We don't use the Veeam support service regularly.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
This solution is very user-friendly. The first time you use it, you can download the trial, so you don't need to pay for it to test it.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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System Engineer at a tech services company with 51-200 employees
Priced well, reliable, but complicated to use
Pros and Cons
- "Veeam Backup Replication is stable I have not had any problems."
- "Veeam Backup Replication is a bit difficult to use. If you have used other solutions such as Commvault, you will find it is much easier to use. Veeam Backup Replication does backups in a different way that is not as simple as other solutions. Doing backups of SQL Servers is much easier in Commvault. However, the difficulty could be the lack of experience I have had with Veeam Backup Replication."
What is our primary use case?
We use Veeam Backup Replication for on-site data backups.
What needs improvement?
Veeam Backup Replication is a bit difficult to use. If you have used other solutions such as Commvault, you will find it is much easier to use. Veeam Backup Replication does backups in a different way that is not as simple as other solutions. Doing backups of SQL Servers is much easier in Commvault. However, the difficulty could be the lack of experience I have had with Veeam Backup Replication.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately one year.
What do I think about the stability of the solution?
Veeam Backup Replication is stable I have not had any problems.
Which solution did I use previously and why did I switch?
I have used Commvault previously and I liked it better than Veeam Backup Replication. I am only using Veeam Backup Replication because my client already was using it in their environment.
Commvault is not intuitive in the beginning, especially the older versions with all the management tools.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup Replication is reasonable.
What other advice do I have?
I rate Veeam Backup Replication a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Veeam Data Platform
February 2025
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Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Technical Service Engineer at a tech services company with 501-1,000 employees
Offers instant recovery
Pros and Cons
- "The most valuable feature is the instant recovery."
- "They need to focus more on cloud backup."
What is our primary use case?
My primary use of the solution is for virtual machines backup and physical servers backup.
How has it helped my organization?
The solution has improved our organization because it's very fast in backup recovery. In case of emergency, the instant recovery is very fast, and that's made everything better.
What is most valuable?
The most valuable feature is the instant recovery.
What needs improvement?
Physical servers backup should be improved in the product.
An additional feature I'd like to see would be more cloud solutions. They need to focus more on cloud backup.
For how long have I used the solution?
I've been using the solution for ten years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
I switched to this solution because it is more for virtual machines.
How was the initial setup?
The initial setup was straightforward, and only takes half an hour.
What about the implementation team?
I did the implementation myself. To implement, you have to prepare servers, prepare storage, and prepare virtual machines.
What other advice do I have?
It's very good solution. Very stable, very scalable, very fast.
I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Designer at a retailer with 5,001-10,000 employees
Easy to set up, reliable, and has responsive technical support
Pros and Cons
- "The initial setup was not overly complex."
- "The price can be a bit expensive."
What is our primary use case?
We work with Veeam for structure for the backups.
What is most valuable?
The product responds above our needs. We are very satisfied with it.
The initial setup was not overly complex.
We've found the solution to be quite stable.
Technical support is helpful and responsive.
We're looking into the feature for the backups into the cloud and so far we are happy.
What needs improvement?
For the moment we do not necessarily need an improvement in the solution. The solution responds to our needs.
The price can be a bit expensive.
For how long have I used the solution?
We've used the solution for 15 years or so. It's been a long time.
What do I think about the stability of the solution?
We've seen an approximate rate of 95% stability. It's quite reliable. There are no bugs or glitches. It doesn't crash or freeze.
How are customer service and support?
From what I have experienced, technical support is good. When we open a case with Veeam, they respond quickly. We are very satisfied with the level of support we get.
How was the initial setup?
The initial implementation was easy. It was not overly complex or difficult.
What's my experience with pricing, setup cost, and licensing?
The pricing is high. It's not the cheapest on the market. We'd prefer it if it was lower and more affordable.
What other advice do I have?
I'm a customer and an end-user.
I'd rate the solution at a nine out of ten overall. We're quite happy with its capabilities. Of course, it could always cost a bit less.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Directeur service informatique at a comms service provider with 11-50 employees
Easy to install and support
Pros and Cons
- "The solution is easy to install and very stable."
- "The tech support could be better."
What is our primary use case?
We use the solution for backing up software from the computer to the server to VMware.
What is most valuable?
I am not in the best position to discuss the solution's most valuable features, as I am not the one who is really using it. This is more a question for the high level-three technicians who are doing so.
I know that the solution does not have any issues and that they love it. It is easy to install and very stable. We are really not inconvenienced by it.
What needs improvement?
The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good.
What do I think about the stability of the solution?
The solution is very stable.
How are customer service and support?
The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The solution is easy to support once it has been set up.
What's my experience with pricing, setup cost, and licensing?
I am not familiar with the licensing fees.
What other advice do I have?
I do not have any particular advice to impart to others looking to implement the solution.
I rate Veeam Backup & Replication as a nine-point-five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior System Engineer at a transportation company with 1,001-5,000 employees
Reasonably priced, and is well-integrated
Pros and Cons
- "It serves its intended purpose and it works well."
- "We have had problems with some jobs. For example, when we have a VM with a large SQL Database, sometimes we cannot adjust the time for transaction logs to back up and overlap time."
What is our primary use case?
We are running the entire infrastructure on a Veeam host.
What is most valuable?
It serves its intended purpose and it works well. It's good enough for us.
It integrates very well.
I believe it is an excellent product for us. I'm not sure what could be improved.
What needs improvement?
We have had problems with some jobs. For example, when we have a VM with a large SQL Database, sometimes we cannot adjust the time for transaction logs to back up and overlap time.
For how long have I used the solution?
I have been using Veeam Backup & Replication for two years.
What do I think about the stability of the solution?
Veeam Backup Replication is a stable product.
Which solution did I use previously and why did I switch?
I have experience with Sematech, as well as HP.
What's my experience with pricing, setup cost, and licensing?
I don't have an issue with the price of Veeam Backup Replication.
What other advice do I have?
Veeam is a recommended product, but I have no evidence of other products. I have not researched other similar products.
I would rate Veeam Backup & Replication an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a retailer with 201-500 employees
Easy to use and manage
Pros and Cons
- "The solution's best features are its ease of use and replication."
- "The price is an issue. If one has a large number of servers, say... 100-plus, and wishes to add more, an exhausted budget may hinder this ability."
What is our primary use case?
I use the solution for many environments involving various projects.
What is most valuable?
The solution's best features are its ease of use and replication, which works fine. Its environments are good. It is easy to manage and allows one to easily migrate in different data center sites and firewalls.
What needs improvement?
The price is an issue. If one has a large number of servers, say... 100-plus, and wishes to add more, an exhausted budget may hinder this ability. This is the only issue of note.
For how long have I used the solution?
I have been using Veeam Backup & Replication for one year.
What's my experience with pricing, setup cost, and licensing?
The solution should have a more cost-effective price. This can be an issue if one wishes to expand on a large number of servers, such as those exceeding 100, but does not have the budget to do so.
What other advice do I have?
The solution's backup extension is easily manageable and its reporting tool is easy to manage by name and to read.
My role is that of a customer.
I rate Veeam Backup & Replication as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
Great Sandbox feature; stable and readily scalable
Pros and Cons
- "Sandbox feature is like a power tool for troubleshooting."
- "This is an expensive solution."
What is our primary use case?
We currently use Veeam Backup & Replication in our own environment. Veeam is very useful with the share analysis and with what I get from Reporter. It's very smooth to use. Even the restoration is amazing. The replication feature capabilities are very good. It's useful for Windows products; Exchange, Express, and the like. I'm not sure how they could compete with another product, but it's better. Currently, we are just using this solution on our own site, but not yet integrating for customers. We are integrators of Veeam.
What is most valuable?
I really like the Sandbox feature, it's like a power tool for troubleshooting.
What needs improvement?
I'd like to see the pricing improved, it's currently an expensive solution.
What do I think about the stability of the solution?
Veeam is very stable.
What do I think about the scalability of the solution?
This is a very scalable solution.
How are customer service and technical support?
Technical support is very effective. They respond quickly, faster than Dell.
How was the initial setup?
The initial setup is very easy, it took us around 30 minutes and required one person for deployment.
What's my experience with pricing, setup cost, and licensing?
The licensing of this product is expensive.
What other advice do I have?
I would definitely recommend this product.
I rate this solution a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Updated: February 2025
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