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it_user12039 - PeerSpot reviewer
IT Project Manager at a tech services company with 501-1,000 employees
Consultant
Patch release and support are efficient and it doesn't take ages for most issues to be resolved.

What is most valuable?

It's very simple to implement and very fast to learn. One backup can be done and many restorations are possible from that backup. It's mature integrity within a virtualized environment has always been important.

How has it helped my organization?

Veeam B&R saved our many files that accidentally had been deleted. By using File Level Recovery, all of them got restored easily and in a time manner.

What needs improvement?

Not covering the physical environment is both a pro and con of the product. Many organizations still have to consider other enterprise class solutions because of their physical servers. The other thing that they need to consider is the integration between Veeam and other storage vendors to use all the array level features to make backups even faster and more efficient. I guess Veeam needs to have a look at the enterprise market and not get stuck with small or mid-range forever.

For how long have I used the solution?

I've been using and proposing this product to many customers for more than five years.

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October 2024
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What was my experience with deployment of the solution?

Patch release and support are both very efficient and it doesn't take ages for most issues to be resolved.

What do I think about the stability of the solution?

There have been no performance issues.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and support?

I would rate it very highly.

How was the initial setup?

It's been easy to deploy, and I've never had any complaints from a customer.

What about the implementation team?

I did it myself and used my team in projects. I found the SureBackup implementation quite tricky, especially the health check mechanism which can be a bit confusing.

What's my experience with pricing, setup cost, and licensing?

It's not cheap for sure but in comparison with rivals it's not very pricey as well. Disaster recovery and backup solutions are not cheap and investing in them is worth much as it helps you to protect valuable data.

Which other solutions did I evaluate?

Veeam clearly stands in the middle, somewhere between simplicity and richness. I have proposed and designed backup solution based on many other products such as EMC Networker or Netbackup, but Veeam suits many customers' needs.

What other advice do I have?

The best approach would be to implement a trial in a test environment to test it and run all the features to help you decide which edition and features you need and understand the architecture needed to run it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Veeam has improved much since your review with storage integration, Veeam Agent for physical backups, etc. Great product as we use the Nimble Integration and the Agents for our Exchange environment.

it_user452412 - PeerSpot reviewer
Solutions Architect at FLEXdata Solutions
Consultant
From our viewpoint, top features include: simple restoration capabilities and integration with NetApp Integrated Data Protection capabilities.

Valuable Features

The highly granular yet simple restoration capabilities for critical applications such as Active Directory, Exchange, SQL, SharePoint and Oracle, via an agentless single-pass backup. The deep integration with NetApp Integrated Data Protection capabilities, including controlling and managing Snapshots, SnapMirror and SnapVault, as well as the ability to provide granular, automated restoration from these protection sources. Lastly, the ability to leverage backup data copies directly for disaster recovery, test & development and/or data mining activities.

Improvements to My Organization

Veeam Backup allows FLEXdata Solutions to offer a more complete data protection strategy to our client-base, and one that delivers greater business value than the majority of legacy backup solutions in-place today.

Each organisation we work with has different data protection products and processes in place, so we are exposed to many different products and approaches. We specifically chose to partner with Veeam for a number of technical and commercial reasons. These include its rich feature set coupled with ease-of-use, strong roadmap, roadmap delivery history, simple and predictable licensing model, channel model, and deep integration with NetApp Integrated Data Protection features.

Room for Improvement

  • Scheduling functionality is not as intuitive or as flexible as it could be.
  • Some terminology can also be confusing or misleading.
  • For service providers, multi-tenancy capabilities could be enhanced.
  • Greater capabilities to protect physical hosts and applications would expand the use cases.
  • Continuous data protection (CDP) capabilities would be well received.

Use of Solution

I've been using it for 18 months.

Deployment Issues

We have had no issues with the deployment.

Stability Issues

The product is very stable.

Scalability Issues

It is highly scalable.

Customer Service and Technical Support

They’re great from a partner point of view, but I can’t comment from an end-user point of view.

Initial Setup

The initial set-up and configuration is straightforward, and the product can be installed and configured to protect data very quickly. However, like all data availability products, you must understand the data flow and the “plumbing” required to support data movement for backup, replication, and restoration activities. Most importantly, the data protection strategy must align to business requirements and expectations, so upfront design and planning is important to ensure a successful outcome.

Implementation Team

FLEXdata implement Veeam B&R for our clients, working in partnership with their in-house teams. Putting in design and planning effort upfront ensures we deliver successful outcomes to our clients.

Pricing, Setup Cost and Licensing

The Veeam B&R licensing model is very straightforward – it is licensed per-CPU socket of virtualisation host system. This provides a predictable cost model, and avoids the often crippling “virtual machine tax” that capacity–based or agent/system-based licensing structures can impose. It is also recommended to consider Veeam's bundled offers, such as the Availability Suite or procuring additional maintenance/support upfront.

Other Advice

Firstly understand the business requirements and expectations, then design and architect the deployment in line with these requirements. Ensure you get the “plumbing” right, never forgetting that the reason you backup is that one day you may have to restore. Plan and prepare for that day.

Disclosure: My company has a business relationship with this vendor other than being a customer: FLEXdata Solutions is a Veeam Gold ProPartner, and we were recently named the Veeam Rising Star ProPartner of the Year 2015 for Australia and New Zealand.
PeerSpot user
Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
PeerSpot user
Technical Lead with 51-200 employees
MSP
It ensures that backup times are kept to a minimum and reduces the amount of data that is replicated to additional disks off-site.

What is most valuable?

The functionality available with Veeam enterprise licenses, allow a VMware vSphere snapshot to be integrated and transferred to HP 3PAR storage snapshots; this effectively off-loads all backup traffic to the storage network. The Original VMware snapshot is then released (this process takes less then a minute), and Veeam continues the backup operation directly form the 3PAR storage. This operation ensures minimal impact on the VM, VM network and Host hypervisor, while ensuring backups are performed at storage network speeds (8Gb fibre).

Reverse incremental backups with block level changes - Following the initial seed backup, only block level changes are captured in the following daily backups. This ensures backup times are kept to a minimum and reduces the amount of data that is replicated to additional disk off-site.

50x WAN optimisation - With the enterprise licence option you get WAN optimisation. this reduces the amount of bandwidth required to replicate VMs or backup copies off-site. I use this to transfer all VM backups to a co-location storage device at a dedicated DR site.

Instant recovery - this allows a Veeam protected VM to be instantly booted direct from the backup image. Veeam creates an NFS Datastore and presents this to the selected Esxi host. This can be used to test backups are being taken correctly, to recover a live VM or as a low cost DR solution. Once a VM is booted, this can be migrated live using vMotion back to production storage.

How has it helped my organization?

By using Veeam, backups times for the entire virtual environment have been reduced, and backup windows now have no impact on production VMs.

Instant recovery has revolutionised client DR plans, reducing recovery time objectives (RTO) and improving available recovery point objectives (RPO).

Also as Veeam "just works" less time is spent troubleshooting backup technologies and failed backups.

What needs improvement?

The amount of disk space required for the long term storage of backups (archiving Weekly / Monthly / yearly backups) can be higher then expected if you have a large daily change rate in your VM. This needs to be planned for when considereing long term arciving of backup files.

For how long have I used the solution?

I have been working with Veeam for 18 months since the initial pilot.

What was my experience with deployment of the solution?

If using off-site replication with WAN optimization, the initial Seed backups of VMs need to be taken locally and then transferred to off-site. Attempting to transfer these over the WAN can cause bandwidth saturation.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues, additional physical or backup servers can be added using existing hardware or VMs to distribute the backup load as the envirnmnet grows.

How are customer service and technical support?

Customer Service:

Very good support from account manager and on-line portal.

Technical Support:

Very good support, however as Veeam is simple to deploy only limited technical support was required during deployment.

Which solution did I use previously and why did I switch?

Backups of VMs were previously taken using i365 data vault this added additional load to ESXi hosts and VMs during backup windows, switching to Veeam removed this load and enhanced recovery options for all VMs; i365 also provides block level incremental forever backups and replicates to our DR site, we continue to use this for the remaining physical machines.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user254622 - PeerSpot reviewer
Systems Engineer / System Administrator at a tech services company with 501-1,000 employees
Consultant
It's very simple to use and a reliable product.

What is most valuable?

  • Efficiency
  • Objectivity
  • Reliability
  • Features

How has it helped my organization?

Restores are easier to do.

What needs improvement?

It would be nice to be able to copy VMs directly to tape drives.

For how long have I used the solution?

I've been using it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

10/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

We previously used Backup Exec, but Veeam rules.

How was the initial setup?

It was straightforward.

Which other solutions did I evaluate?

No other options were considered.

What other advice do I have?

Veeam B&R is a reliable product and is the best disaster recovery I have ever seen. It's very simple to use and all the features are a must-have.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user248922 - PeerSpot reviewer
Systems Administrator at a government with 501-1,000 employees
Vendor
It's easy and very straightforward to configure.

What is most valuable?

I use the backup, replication, and the backup copy features. The most useful one is the backup feature.

How has it helped my organization?

I have a backup of my infrastructure every night, and have improved the speed of performing restores.

What needs improvement?

I think it is a good product but all products could be better.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

No issues with deployment, nothing went wrong.

What do I think about the stability of the solution?

This product has saved a lot of my time, as it’s very stable.

How are customer service and technical support?

Customer Service:

I have only needed to open two tickets in two years.

Technical Support:

I have only needed to open two tickets in two years.

Which solution did I use previously and why did I switch?

Yes, I previously used Microsoft System Center but Veeam is better, faster and easy to use and configure.

How was the initial setup?

It's easy and very straightforward to configure.

What about the implementation team?

It was implemented in-house.

What other advice do I have?

I would recommend you buy this product because it is simple to use and works fine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
System Engineer at a healthcare company with 501-1,000 employees
Vendor
I retired Backup Exec, and added Veeam in place of it. This increased the backup scope and reduced tape usage.

What is most valuable?

The ability to perform exchange restores.

How has it helped my organization?

Surebackup allows verification of the backup. This provides a higher level of confidence.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

If there is a communication interruption (ping drops) between the proxy and the Veeam server, the backup fails.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

It's just below excellent.

Which solution did I use previously and why did I switch?

We previously used Backup Exec and ArcServe. These companies are too big to care even for their own products.

How was the initial setup?

It depends on the organizations structure and level of optimization.

What about the implementation team?

It was an in-house implementation.

What was our ROI?

Just recently, I retired Backup Exec, and added Veeam v8. This increased the backup scope by 30% and reduced tape usage by 70%

Which other solutions did I evaluate?

No, but the pricing was key.

What other advice do I have?

Try it. Spend maybe one hour a week on the phone with their engineer to tweak things before buying. The product practically sells itself.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Not sure why your backups fail with the Proxies but I have never had that issue. We have a physical Veeam server and 1 Proxy per host which works great for SAN based backups. Check with Support on that.

PeerSpot user
Systems Engineer at a financial services firm with 1,001-5,000 employees
Real User
If you are in a virtualized environment, there is nothing better than Veeam One but the alerts need better descriptions.

What is most valuable?

I really like the reporting. You can build your own reports and schedule to send them any time. I also like the fact that alerts are resolved automatically if there is no longer an issue.

How has it helped my organization?

From a storage prospective we were getting alerts when the Hyper V LUNS reached the threshold and we were able to fix the space issue before something worse happened.

No more surprises about our Hyper-V environment, storage.

What needs improvement?

Better description of the problems as the alerts are missing good descriptions. Sometimes you need to spend extra time to Google the error because the information from the alerts is not clear enough.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

Deployment is very simple, the installation wizard is very easy and then it is just simply adding whatever you want to monitor.

What do I think about the stability of the solution?

I don't have any stability issues.

How are customer service and technical support?

I need to give them 10/10. All the cases are resolved in the time they give.

Which solution did I use previously and why did I switch?

We used PRTG but we were getting a lot of false positives.

What other advice do I have?

If you are using a virtualized environment, there is nothing better than Veeam Backup and Veeam One.

If you deploy Veeam Backup and Veeam One, you will sleep much better.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user203934 - PeerSpot reviewer
it_user203934Systems Engineer at a financial services firm with 1,001-5,000 employees
Real User

I like VMTurbo Ops, right now I am using SCOM to monitor our infrastructure.

See all 4 comments
it_user168507 - PeerSpot reviewer
Senior System Engineer at a tech services company with 1,001-5,000 employees
Real User
Physical servers backup could be improved but the simplicity of the product is great.

What is most valuable?

- CBT (Change block tracking)

- Agent less

- Replication

- Dedupe

How has it helped my organization?

- Reducing backup storage

- Reducing backup time

What needs improvement?

Physical servers backup.

For how long have I used the solution?

2 Years.

What was my experience with deployment of the solution?

Yes, but solved in a few time by the support.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

10/10 - Very fast answer and follow up.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

Symantec Netbackup. We changed when we saw the promise of Veeam.

And these promises have been delivered!

How was the initial setup?

Straightforward. More simple to administrate than a Netbackup or other one.

What about the implementation team?

No, we implemented in house, with help of the support line.

What was our ROI?

Divide the cost of the backup by 2!

What's my experience with pricing, setup cost, and licensing?

Actually, the cost is more than one hour of work per day (at maximum). I don't know the real cost of installation.

Which other solutions did I evaluate?

None, this is a competitive upgrade purposed by Veeam.

What other advice do I have?

Simplicity!

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Veeam partner.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.