Our primary use case is backup.
Technical Architect at SCC
It most valuable features are seeding and faster backups over small links
Pros and Cons
- "It most valuable features are seeding and faster backups over small links."
- "It could use DR features similar to Zerto."
What is our primary use case?
How has it helped my organization?
Replication.
What is most valuable?
- Seeding
- Faster backups over small links.
What needs improvement?
- DR features similar to Zerto
- No snapshots
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Engineer at a financial services firm with 1,001-5,000 employees
Its backup, replication, monitoring and reporting features are valuable.
What is most valuable?
- Backup
- Replication
- Monitoring
- Reporting
How has it helped my organization?
It is fast, reliable and secure.
What needs improvement?
They need to find better ways for RDMs and to somehow backup physical servers.
For how long have I used the solution?
I have used it for five years.
What do I think about the stability of the solution?
I have not encountered any stability issues; the product is very stable.
What do I think about the scalability of the solution?
I have not encountered many scalability issues.
How are customer service and technical support?
Technical support is very good.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
Initial setup was pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
They need to make better offers for SMB customers.
Which other solutions did I evaluate?
Before choosing this product, I did not exactly evaluate other options.
What other advice do I have?
Simply, if you have a decent virtual environment… Go for it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Veeam Data Platform
March 2025

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Senior Implementation Engineer at a tech services company with 51-200 employees
With storage integration, it has improved the backup windows and reduced the impact on the VMs.
Valuable Features
Backup and SureLab are this product’s most valuable features to me.
Improvements to My Organization
With storage integration, it has improved the backup windows and reduced the impact on the VMs. SureBackup has also come in handy when we are looking at updating applications. We kind of use it as a test environment.
Room for Improvement
I would like to see the ability to backup to cloud service providers such as Azure.
Use of Solution
I have used this solution for four years.
Deployment Issues
I have not encountered any issues with deployment or stability or scalability.
Customer Service and Technical Support
The level of technical support depends on the agreement.
Pricing, Setup Cost and Licensing
Pricing-wise, it’s expensive. However, the product is great and does what it says.
Other Solutions Considered
We also evaluated Veritas Backup Exec.
Other Advice
It is very easy to implement and by far a better product than any I have seen so far.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner
Director at a tech services company with 51-200 employees
Instant VM recovery reduces the time to recover an entire virtual machine.
Valuable Features
U-AIR (Universal Application Item recovery) – This is an important feature as it saves lot of time and offers flexibility to recover anything without wasting too much time on complete image recovery.
Instant VM recovery – This feature miraculously reduces the time to recover an entire virtual machine to just a few minutes.
Sure Backup - This feature helps ensure backups are recoverable when required. Backup Drills need not be complex and time-consuming activities.
Improvements to My Organization
We are less of an end user than provider. But, yes, I’d like to mention a scenario where we have been able to churn out lost VMs in just minutes for our cloud customers.
This makes life easier for all IT professionals by ensuring a reliable and hassle-free backup and replication solution, and thus it is reliable business IT.
Room for Improvement
With each new release, this product breaks barriers. We expect to see this completely replace the entire backup solution landscape (supports virtual/non-virtual backup and DR solutions) for heterogeneous environment.
It’s always difficult, complex and expensive to keep different data protection solutions for different systems (physical servers, virtual servers, Windows/non-Windows environments, disaster recovery solution, end-point backup solution, media manager, dedupe box, etc.).
Use of Solution
We have been proposing and deploying this solution for the past 5-6 years. We have found this has helped improve data backup and recovery for customers, with predictable and scalable performance. At the same time, it has reduced overall cost for backup infrastructure.
Deployment Issues
No issues as such with stability and scalability, but from the deployment perspective, we expect it to support a hybrid environment - multiple-edition deployment within one single Veeam Backup Server instance. It should not require having the same edition.
Customer Service and Technical Support
Customer service and technical support is good and prompt.
Initial Setup
Veeam deployment and configuration is quite simple. The user interface is designed for ease of use and is intuitive.
Implementation Team
We deploy for others and for our own use in a cloud environment.
Other Solutions Considered
Being a system integration organization, we work with other backup & replication solutions, but after evaluation, we found Veeam to be a better solution for x86 virtualized environments.
Other Advice
I am rating it as excellent, due to its advance features and functionality for virtual environment backup and replication. But I have left a little room for improvement by including non-virtual environment B&R, to avoid having IT silos in a customer’s environment.
This product can certainly bring value and lot of visibility and control to virtualized IT environments. It fits very well with the virtualization and consolidation story.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Veeam Solution Provider and Veeam Cloud Partner.
Engineer with 51-200 employees
Instant VM Recovery is valuable as it provides us with rapid recovery of failed/lost VMs with a low recovery time objective (RTO).
Valuable Features
Sure Backup is valuable because of its capability to test every backup of virtual machines. Instant VM Recovery is also valuable as it provides us with rapid recovery of failed/lost VMs with a low recovery time objective (RTO).
Improvements to My Organization
Using Veeam as a primary backup tool for the virtual environment we were able to reduce drastically the backup windows and offer better services for provisioning VMs for both the testing and development environments.
Room for Improvement
We would like the ability to backup physical servers. Most organizations still have some of their applications and services running on physical hardware and do not want to deal with multiple backup solutions.
Use of Solution
I've been using it for four years.
Deployment Issues
Main issues were related to sizing the correct infrastructure as Veeam solution needs many components (such as Proxy Servers, Repositories, WAN Accelerators, etc.) for a complete Backup & Replication solution. For medium/large environments, initial configuration may take some time.
Stability Issues
We have had no issues with the performance.
Scalability Issues
It's been able to scale for our needs.
Customer Service and Technical Support
I've not yet had to use their tech support.
Initial Setup
Veeam is very easy to setup. The installation is wizard-driven and will install any dependencies you might be missing.
Implementation Team
We did it in-house after receiving training from the vendor. In case your company does not have sufficient technical resources, the best option is to contract Professional Services from Veeam Partners.
Pricing, Setup Cost and Licensing
The price is very attractive and probably the lowest on the market for an enterprise backup tool.
Other Solutions Considered
For only virtual backups I have evaluated TSM and CommVault. Veeam is by far the solution that delivers a complete set of features for a small price. And the administration is much more easy.
Other Advice
Do a PoC and compare cost x benefits with other solutions.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Veeam partner.
Network specialist at a government with 1,001-5,000 employees
We're able to backup our VMs quickly and without downtime.
Valuable Features
The speed of performing backups and restores. It's super fast.
Improvements to My Organization
We looked for the best solution to get backups of our VM without downtime, and I found this was the best solution. We highly recommend it for virtual servers.
Room for Improvement
It could be so nice and useful if Veeam had a feature to enable backup of physical servers, especially physical Linux servers. This image-based backup would be an improvement.
Use of Solution
I've been using it for three years.
Deployment Issues
Some little issues with logs which were fixed after updates.
Stability Issues
No issues encountered yet.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
10/10.
Technical Support:10/10.
Initial Setup
It was very easy.
Implementation Team
I rolled out this service to a meteorology organization.
Other Solutions Considered
I tried Symantec system recovery, but Veeam is really faster and user friendly.
Other Advice
This is the number one product for backups and restorations of VMs in an enterprise environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at a healthcare company with 51-200 employees
I love the ability to either restore the entire VM or just a single file if needed, it saved us a lot of pain and money.
What is most valuable?
There is no one feature that is most important. I love the ability to either restore the entire VM or just a single file if needed. We have had to restore VMs both ways and it saved us a lot of pain and money. The speed of the restore jobs was extremely quick as well.
How has it helped my organization?
It has given us the ability to restore our systems very, very quickly. The backups run very quickly as well, which helps us free up bandwidth on our network.
What needs improvement?
They still don’t have a plugin for use with EMC Data Domain. All else is fantastic.
For how long have I used the solution?
We have been using Veeam Backup and Replication for about 3 years.
What was my experience with deployment of the solution?
No problems with deployment.
What do I think about the stability of the solution?
We have not had issues with stability.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
The customer service is excellent!
Technical Support:Technical support is fantastic. Not only do they understand the product very well, but they also help the end user to understand how to troubleshoot the issue as well. They are also really friendly and kind.
Which solution did I use previously and why did I switch?
Yes. Initially, we used Norton’s Backup Exec. We switched primarily because we were virtualizing our entire infrastructure
How was the initial setup?
It was pretty straightforward in my book. I thought it was very user-friendly. The documentation is very good as well.
What about the implementation team?
We did the entire implementation in-house.
What other advice do I have?
Check to see if they have a plug-in for your storage vendor.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SALES AND MARKETING MANAGER at a tech services company with 11-50 employees
It's stable, scalable and easy to use
Pros and Cons
- "Veeam is easy to use."
- "The price could be lower."
What is our primary use case?
Veeam is used for backup.
What is most valuable?
Veeam is easy to use.
For how long have I used the solution?
We've been selling Veeam for a couple of years.
What do I think about the stability of the solution?
It's stable and scalable.
What's my experience with pricing, setup cost, and licensing?
Customers pay a yearly subscription for the Veeam license. The price could be lower.
What other advice do I have?
I rate Veeam Backup Replication 10 out of 10. I would recommend it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:

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Updated: March 2025
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Nice review and this is one of the best virtual backups out there. Looking forward to 9.5 and Nimble integration with snapshots.