Instant Veeam Recovery is invaluable as it has eliminated the need for High Availability as you can bring back up applications within five minutes if needed.
Solutions Engineer at a tech company with 501-1,000 employees
You can bring back up applications within five minutes if needed. When the disk capacity is getting low, you have to clear the backup disk & then perform the backup.
What is most valuable?
How has it helped my organization?
In term of cost saving, it does reflect the justification made to the management to invest on Veeam B&R rather than build a redundant high availability in either Virtualize or physical environment which is costly to manage and maintain. With IVR, you can also improve your recovery point objective (RPO) and recovery time objective (RTO) by bringing up the VM within a short period of time, thus minimizing the troubleshooting duration.
What needs improvement?
I'm not sure if others has the same issue as mine but the full recovery file (.VBK) growth is really causing our customer a headache as they have to perform a full backup, and when the disk capacity is getting low, you have to clear the backup disk and then perform the backup. The previous version seemed to have better integration as it removed blocks from the full VBK file during the backup.
For how long have I used the solution?
I've been working with it for around four to five years.
Buyer's Guide
Veeam Data Platform
February 2025
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What was my experience with deployment of the solution?
We have had no issues with the deployment.
What do I think about the stability of the solution?
You have to plan for a higher disk throughput rate since the Veeam restore target is to disk, and the full recovery time can be a nightmare especially if you're recovering to thin disk which is super slow.
What do I think about the scalability of the solution?
I have noticed in the new version has some issues with VBK growth which I didn't experience in the previous version. The VBK file will keep on growing, and although some features are added to contain the growth such as compaction & BitLocker, I've not seen any improvement yet.
How are customer service and support?
So far they've been excellent except for one case. It was a Sev One incident, and an engineer only called me back eight hours after I logged it.
How was the initial setup?
It's really straightforward and very user friendly.
What about the implementation team?
We're a systems integrator and we deploy it to different environments. Veeam has great documentation for deployment and planning on their website. My only advice to is to include a scenario base during recovery for example, whenever you do IVR, expect throughput to be slow as it will be mounted from backup repository.
Which other solutions did I evaluate?
For most customers who don't have budget issues, we usually recommend Commvault. One of the reasons that we recommend Commvault is the ability for the corporate division to use it globally. I find Commvault has a better R&D team and can accommodate most hypervisors currently on the market. The latest one that Commvault supports is Nutanix AHV which has added value to its product portfolio. With the growing popularity of hyper converged systems, this decision is timely. However, Commvault price is high, and can be very expensive if you're going with their Capacity license. I just hope Veeam product team will include AHV compatibility in the next release.
What other advice do I have?
Backup is not much of a concern, but for recovery you do have to plan for additional capacity especially when you want to redirect your restore. Veeam's planning recommendation should include for customers to assign a VM as a thick disk for recovery purposes.
Disclosure: My company has a business relationship with this vendor other than being a customer: We're a reseller of this product.
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Windows System Administrator at a media company with 1,001-5,000 employees
We can now perform restores as file level instead of the whole VM.
What is most valuable?
The ease of use of the product and overall confidence in the product and Veeam support are valuable.
How has it helped my organization?
We can now perform restores as file level instead of the whole VM.
What needs improvement?
A better reporting function where we can see all the job statistics as standard rather than buying this feature with Veeam One.
For how long have I used the solution?
I've been using it for six to eight months.
What was my experience with deployment of the solution?
We have had no issues with the deployment.
What do I think about the stability of the solution?
Using Synthetic Full Backup caused issues with storage, but since switching to True Full Backup everything seams to be fine.
What do I think about the scalability of the solution?
It's been able to scale for our needs.
How are customer service and technical support?
It's 10/10.
Which solution did I use previously and why did I switch?
We used an in house script, which did not address a file level restore.
How was the initial setup?
It was fine, but the current setup process could do with some tweaking. It would be nice to have more advice on domain controller restores.
What about the implementation team?
We performed it in-house.
What other advice do I have?
Try it first and see if it does what you want.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veeam Data Platform
February 2025
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Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Systems Administrator at a government with 501-1,000 employees
It's easy and very straightforward to configure.
What is most valuable?
I use the backup, replication, and the backup copy features. The most useful one is the backup feature.
How has it helped my organization?
I have a backup of my infrastructure every night, and have improved the speed of performing restores.
What needs improvement?
I think it is a good product but all products could be better.
For how long have I used the solution?
I've used it for two years.
What was my experience with deployment of the solution?
No issues with deployment, nothing went wrong.
What do I think about the stability of the solution?
This product has saved a lot of my time, as it’s very stable.
How are customer service and technical support?
Customer Service:
I have only needed to open two tickets in two years.
Technical Support:I have only needed to open two tickets in two years.
Which solution did I use previously and why did I switch?
Yes, I previously used Microsoft System Center but Veeam is better, faster and easy to use and configure.
How was the initial setup?
It's easy and very straightforward to configure.
What about the implementation team?
It was implemented in-house.
What other advice do I have?
I would recommend you buy this product because it is simple to use and works fine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Integrator at a tech services company with 51-200 employees
We previously used Backup exec, and evaluated Acronis before we chose this solution. Our ROI is one year.
I have been using this solution since 2008 and find the fast recover and deduplication of this product valuable. An example of how this product has improved the way our organization functions is that it recover Citrix farm in 15 minutes. The exchange and Sharepoint have room for improvement. We encounter no issues with deployment, stability or scalability. We implemented through a vendor team; their level of expertise was high. Initial setup was straightforward.
I would rate the level of customer service a 10 and the level of technical support a 9, so both were really excellent. We previously used Backup exec, and evaluated Acronis before we chose this solution. Our ROI on this product is one year. Costs for day-to-day and setup are 1 day cost to deploy, day-to-day depends.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Architect at LODES Consultores
Easy to use, simple installation, and good support
Pros and Cons
- "I have found the most valuable feature to be the configuration and ease of use."
- "Veeam ONE could improve by having capacity planning, intelligent automatization, and ransomware."
What is our primary use case?
Veeam ONE is used to backup environments, virtual environments, monitoring backups, infrastructure, and virtual and physical infrastructure.
What is most valuable?
I have found the most valuable feature to be the configuration and ease of use.
What needs improvement?
Veeam ONE could improve by having capacity planning, intelligent automatization, and ransomware.
For how long have I used the solution?
I have been using Veeam ONE for approximately six years.
What do I think about the scalability of the solution?
We have approximately 20 customers using this solution.
We have three people in my company that uses this solution.
How are customer service and support?
The support of Veeam ONE is good.
How was the initial setup?
The initial installation was simple, and it took us approximately 30 minutes to do.
What about the implementation team?
We had some consultants help us with the implementation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Pre Sales Manager at a tech services company with 51-200 employees
Instant Recovery reduces the recovery time and enhances the business continuity results
What is most valuable?
Instant Recovery is an amazing feature which reduces the recovery time from hours or sometimes from days to minutes. It enhances the business continuity results.
With the Instant Recovery, you can run the virtual machine from the backup repository at any disaster time. The users can access data and applications within a maximum of two minutes.
For how long have I used the solution?
I have used this solution for three years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
I would rate the technical support a a seven out of 10.
Which solution did I use previously and why did I switch?
We still use other solutions to back up the physical environment, since Veeam only supports virtual machines.
How was the initial setup?
The setup was very easy and straightforward, i.e., without any problems.
What other advice do I have?
I always recommend using all the Veeam features, not only to just create backup jobs.
Veeam is not only a backup software, it helps your organization for business continuity and disaster recovery as well.
Disclosure: My company has a business relationship with this vendor other than being a customer: We (PRO TECHnology) have been Veeam resellers since 2014 and we are now the only Gold Partners for Veeam in our country.
HBT ICT & Cybersecurity Operations | ICT Infrastructure & Remote Operations Manager at a tech vendor with 10,001+ employees
Provides live monitoring and reporting on the health and performance of the virtual environment.
What is most valuable?
- Live monitoring and reporting on the health and performance of the virtual environment.
How has it helped my organization?
Identifies issues in real time, does capacity planning, and performs environmental monitoring that allows us to justify the need for additional resources in real time.
What needs improvement?
I would like to see improvements in the GUI and in navigation.
For how long have I used the solution?
I have used this solution for four years.
What do I think about the stability of the solution?
I didn’t encounter any issues with stability.
What do I think about the scalability of the solution?
I didn’t encounter any issues with scalability.
How is customer service and technical support?
Technical support is excellent.
How was the initial setup?
The installation was straightforward.
What's my experience with pricing, setup cost, and licensing?
We bundle it with Veeam Backup & Replication and Veeam Availability Suite under the cloud license model. It is very affordable.
What other advice do I have?
I don’t have any negative feedback. It provides a real-time, holistic view of the performance of our environment. It has allowed us to capture resource utilization issues for virtual machines. It allows us to capture information about snapshots, configuration, and performance issues in real-time. It has excellent reporting for capacity planning and management or reporting for customers.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a cloud partner.
Infrastructure Senior Specialist at a financial services firm with 51-200 employees
BitLooker makes you exclude deleted file blocks, swap and hibernation files, and user files or folders.
What is most valuable?
BitLooker: It is an advanced technology designed to reduce backup size. It makes you exclude deleted file blocks, swap and hibernation files, and user files or folders.
How has it helped my organization?
Based on my previous experience with different backup products, Veeam is the best one that understands and integrates easily with virtual infrastructure.
What needs improvement?
Add new features on application backup and recovery. And expand the range of applications supported.
For how long have I used the solution?
I have used it for about two years.
What was my experience with deployment of the solution?
There was some incompatibility with Windows drivers, but it was fixed by the support team.
How are customer service and technical support?
Technical support is excellent. I had three cases and they all were solved perfectly. The support team is highly qualified.
Which solution did I use previously and why did I switch?
I worked with Symantec NetBackup/Commvault and EMC NetWorker. Veeam is the best for virtualization backup.
How was the initial setup?
Initial setup was straightforward and the steps were so simple.
What was our ROI?
My ROI is 50%.
What's my experience with pricing, setup cost, and licensing?
Pricing/licensing is fair enough. Licensing for this software is per CPU socket.
What other advice do I have?
Consider it if you are running a totally virtualized infrastructure. And try to focus on Veeam as the single reporting tool. It is just very useful and easy.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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