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it_user233868 - PeerSpot reviewer
IT Development Manager at a tech services company with 501-1,000 employees
Consultant
Using Veeam Cloud Connect you can backup and restore to and from the cloud.

What is most valuable?

The usability in general, support and knowledge documentation. I also find the training, and webinars useful. Apart from this, it also has specific features that are useful such as easy restore functionalities, instant file-level recovery, integration with multiple storage vendors, and explorer for Exchange amongst others. Also, its replication is very simple and reliable, as well as the synthetic full backup.

Lastly, Veeam Cloud Connect is another valuable feature. This allows you to backup and restore securely to and from the cloud. All you need to do is choose your cloud provider and it integrates into your systems.

How has it helped my organization?

It's affordability, ease of use, and reliability has allowed us to save both man-hours and money.

What needs improvement?

It needs to be able to integrate with more storage vendors, especially IBM and Dell.

For how long have I used the solution?

I've been using it for almost four years.

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October 2024
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What was my experience with deployment of the solution?

We have had no issues with the deployment.

What do I think about the stability of the solution?

There have been no performance issues.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and support?

7 to 8/10

How was the initial setup?

Very straightforward but knowledge is a must, especially if you have complex scenarios and if you want correct responses and performance.

What about the implementation team?

In-house implementation, we have a lot of skilled personel. Knowledge about the product and about backup theory in general is a must.

What other advice do I have?

Try it! You can test it before buy it, almost without effort and you probably will forget a lot of other vendor solutions.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
PeerSpot user
PeerSpot user
Technical Solution Specialist at Zones Inc.
Consultant
Top 20
​Very smooth backup and restore when required but offsite repository is not very stable.

What is most valuable?

Surebackup, reverse incremental, parallel processing for VM and the hdd and many more.

How has it helped my organization?

Very smooth backup and restore when required.

What needs improvement?

As every application has a scope of improvement so the Veeam, there are many areas they can improve on: the CBT errors, in hot add many times it is found that the Veeam proxy do not release the HDD even after the backup, offsite repository is not very stable.

For how long have I used the solution?

3 years.

What was my experience with deployment of the solution?

Not Much, environment specific.

What do I think about the stability of the solution?

Not much, it is quite stable.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Straightforward but have some complicity in configuring offsite backup.

What about the implementation team?

Vendor Team, team was domain expert.

What was our ROI?

ROI for backup point of view comes only when you are in a condition that only backup can help, I have been in such conditions many times in which Veeam has proved to be a EXCELLENT ROI for my company.

Which other solutions did I evaluate?

Yes, Avamar.

What other advice do I have?

Excellent product for medium size datacenter, not sure about the large datacenters.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
reviewer1424022 - PeerSpot reviewer
Technical Solutions Architect at a computer software company with 51-200 employees
Real User
Stable with simplicity a key valuable feature
Pros and Cons
  • "Simple and stable."
  • "Immutability could be improved."

What is our primary use case?

The primary use case of this product is for disaster recovery and ransomware protection. It's also used for testing development. 

What is most valuable?

I like this solution for its simplicity and stability. 

What needs improvement?

The solution could be improved with easier immutability.

For how long have I used the solution?

I've been consulting on this solution for eight months. 

How was the initial setup?

The initial setup is fairly straightforward. Depending on how the system is deployed, the implementation can take anywhere from one to six hours. We currently have five customers who have deployed Veeam Backup & Replication. We have two engineers who deploy this product. 

What other advice do I have?

I recommend this solution and rate it eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CEO at East Harlem Council for Human Services, Inc.
Reseller
Reliable backup that is easy to install and deploy, with good support
Pros and Cons
  • "The most valuable feature of this solution is the recuperation of the weaker machines."
  • "Pricing can be improved."

What is our primary use case?

We also provide services to our customers.

We use this solution to backup virtual machines.

What is most valuable?

The most valuable feature of this solution is the recuperation of the weaker machines.

What needs improvement?

Pricing can be improved.

For how long have I used the solution?

I have been using Veeam Backup & Replication for between six and seven years.

We are using version 11.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We can deploy as many virtual machines as we have in our environment.

We have approximately 25 users in our company.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

Once you know the concept, it is very easy to install and setup.

The deployment time varies on how many machines you have.

In one week, you can have a very good installation.

What's my experience with pricing, setup cost, and licensing?

They could work at providing a better price.

What other advice do I have?

It is a very good product. It does what it takes to backup virtual machines. It is easy to set up and it is very quick.

So far, there isn't anything that I don't like and we are very happy with it.

I would rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
PeerSpot user
Pre Sales Manager at a tech services company with 51-200 employees
Consultant
Instant Recovery reduces the recovery time and enhances the business continuity results

What is most valuable?

Instant Recovery is an amazing feature which reduces the recovery time from hours or sometimes from days to minutes. It enhances the business continuity results.

With the Instant Recovery, you can run the virtual machine from the backup repository at any disaster time. The users can access data and applications within a maximum of two minutes.

For how long have I used the solution?

I have used this solution for three years.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

I would rate the technical support a a seven out of 10.

Which solution did I use previously and why did I switch?

We still use other solutions to back up the physical environment, since Veeam only supports virtual machines.

How was the initial setup?

The setup was very easy and straightforward, i.e., without any problems.

What other advice do I have?

I always recommend using all the Veeam features, not only to just create backup jobs.

Veeam is not only a backup software, it helps your organization for business continuity and disaster recovery as well.

Disclosure: My company has a business relationship with this vendor other than being a customer: We (PRO TECHnology) have been Veeam resellers since 2014 and we are now the only Gold Partners for Veeam in our country.
PeerSpot user
PeerSpot user
Infrastructure Senior Specialist at a financial services firm with 51-200 employees
Real User
BitLooker makes you exclude deleted file blocks, swap and hibernation files, and user files or folders.

What is most valuable?

BitLooker: It is an advanced technology designed to reduce backup size. It makes you exclude deleted file blocks, swap and hibernation files, and user files or folders.

How has it helped my organization?

Based on my previous experience with different backup products, Veeam is the best one that understands and integrates easily with virtual infrastructure.

What needs improvement?

Add new features on application backup and recovery. And expand the range of applications supported.

For how long have I used the solution?

I have used it for about two years.

What was my experience with deployment of the solution?

There was some incompatibility with Windows drivers, but it was fixed by the support team.

How are customer service and technical support?

Technical support is excellent. I had three cases and they all were solved perfectly. The support team is highly qualified.

Which solution did I use previously and why did I switch?

I worked with Symantec NetBackup/Commvault and EMC NetWorker. Veeam is the best for virtualization backup.

How was the initial setup?

Initial setup was straightforward and the steps were so simple.

What was our ROI?

My ROI is 50%.

What's my experience with pricing, setup cost, and licensing?

Pricing/licensing is fair enough. Licensing for this software is per CPU socket.

What other advice do I have?

Consider it if you are running a totally virtualized infrastructure. And try to focus on Veeam as the single reporting tool. It is just very useful and easy.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Specialist for System Integration at a tech vendor
Vendor
Features I like include Integrated WAN Acceleration, Instant VM Recovery and SureBackup.

Valuable Features

  • CBT technology
  • Instant VM Recovery
  • Recovery Explorer for Exchange, AD, Oracle
  • SureBackup
  • Integrated WAN Acceleration

Improvements to My Organization

Veeam improved our backup infrastructure to help save backup space. With the integrated WAN acceleration, the data transfer of our backup files to cloud storage sped up.

Instant VM Recovery provides very fast recovery of our critical VMs.

Room for Improvement

I think it would be great to have the ability to use WAN acceleration as an integrated feature for local backup storage to save a lot more space.

Use of Solution

I have used this solution for about five years.

Deployment Issues

I have not yet encountered any deployment or stability or scalability issues. If the backup doesn’t work, the issue is not with Veeam but rather with the VM.

Customer Service and Technical Support

Customer Service:

Customer service works very well.

Technical Support:

Technical support also works very well.

Implementation Team

I implemented it by myself. My advice for implementation is to install Veeam on a dedicated backup server. It is important to plan a backup strategy like 3-2-1: 3 copies on 2 different medias and 1 offsite.

Pricing, Setup Cost and Licensing

It is important to count all the sockets of vm-hosts to get the right license.

Other Solutions Considered

We also use Altaro Backup for some small customers. Altaro also works great for its price.

Other Advice

Try it and love it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Like your review. I can't wait for 9.5 with the physical server agent and Nimble Snapshot integration. Going to get even better.

it_user303678 - PeerSpot reviewer
Windows System Administrator at a media company with 1,001-5,000 employees
Vendor
We can now perform restores as file level instead of the whole VM.

What is most valuable?

The ease of use of the product and overall confidence in the product and Veeam support are valuable.

How has it helped my organization?

We can now perform restores as file level instead of the whole VM.

What needs improvement?

A better reporting function where we can see all the job statistics as standard rather than buying this feature with Veeam One.

For how long have I used the solution?

I've been using it for six to eight months.

What was my experience with deployment of the solution?

We have had no issues with the deployment.

What do I think about the stability of the solution?

Using Synthetic Full Backup caused issues with storage, but since switching to True Full Backup everything seams to be fine.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and technical support?

It's 10/10.

Which solution did I use previously and why did I switch?

We used an in house script, which did not address a file level restore.

How was the initial setup?

It was fine, but the current setup process could do with some tweaking. It would be nice to have more advice on domain controller restores.

What about the implementation team?

We performed it in-house.

What other advice do I have?

Try it first and see if it does what you want.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.