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it_user250974 - PeerSpot reviewer
Freelance IT Consultant at a tech consulting company with 51-200 employees
Consultant
It has made the VM infrastructure easier to manage, as well as simplifying the backup and restore process.

What is most valuable?

The product is really easy to use.

How has it helped my organization?

It has made the VM infrastructure easier to manage, as well as simplifying the backup and restore process.

What needs improvement?

The tape management is not really efficient and some other products are better. I know that backup on tape is not the the main target of Veeam but, it's important.

For how long have I used the solution?

I've used it for two years.

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Veeam Data Platform
February 2025
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What was my experience with deployment of the solution?

Nothing serious.

What do I think about the stability of the solution?

Sometimes, the memory is not big enough, and I would guess that a leak might be present. Performing a monthly reboot solve this (at the same time as Windows updates).

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

It's good.

Technical Support:

It's poor for certain issues (with the Veeam One product, the guys did not talk together and asked the same question several times). We had a loss of production time, and the answers they gave were not efficient.

How was the initial setup?

It was simple and fast.

What about the implementation team?

I implemented it myself.

Which other solutions did I evaluate?

I also looked at Avamar, Symanted and TSM which are better for tape management and data retention management, but expensive. Veeam however, is the easiest way to manage virtual infrastructure backup, and the cost is better, when compared with some other solutions.

What other advice do I have?

Evaluate your needs before choosing a product. If tape management is required only, then Veeam is not the choice.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user265932 - PeerSpot reviewer
it_user265932Analyst with 1,001-5,000 employees
Real User

Hey ITconsultant974,

I work for Veeam and wanted to ask you about the tape improvements you would like to see in our product? In your opinion what features are currently missing? Thank you in advance.

PeerSpot user
Senior Systems Administrator at a healthcare company with 1,001-5,000 employees
Vendor
Great for a VMware environment.

What is most valuable?

  • Sure backup
  • Synthetic backups

How has it helped my organization?

It drastically reduced the backup time window and improved data protection.

What needs improvement?

Better flexibility for scheduling jobs, specifically for the SQL hourly log backup.

For how long have I used the solution?

I've used it for eight months.

What was my experience with deployment of the solution?

Nothing major encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's better than others.

Technical Support:

It's the best I've encountered.

Which solution did I use previously and why did I switch?

We previously used virtual server infrastructure backup solution.

How was the initial setup?

It was simple and straightforward.

What about the implementation team?

We implemented it through a Veeam engineer, unfortunately the level of expertise was not the best.

Which other solutions did I evaluate?

We also looked at Nakivo.

What other advice do I have?

It's the best solution for a VMware environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
February 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
it_user159807 - PeerSpot reviewer
Sr. security/system engineer at a media company with 501-1,000 employees
Real User
The Active Directory aspect needs improving but overall straightforward to install.

What is most valuable?

The backup and replication ability.

How has it helped my organization?

Backups and restores are completed very fast. Also, it takes less time for backups than previously.

What needs improvement?

Active Directory, because if we could restore GPO as a single level object as well as restoring AD schema partition through backup then I think it will be great product.

For how long have I used the solution?

I've been using it alongside Veeam Backup and Replication four years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It is very good.

Technical Support:

Technical support is also very good.

Which solution did I use previously and why did I switch?

We are using both solutions right now.

How was the initial setup?

It is straightforward to install and easy to configure and backup too.

What about the implementation team?

I implemented it myself.

What was our ROI?

I think almost 80%.

What's my experience with pricing, setup cost, and licensing?

It is just the license cost. and after that there is no cost except for support maintenance.

Which other solutions did I evaluate?

Yes we did.

What other advice do I have?

It is a nice product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user165912 - PeerSpot reviewer
Information Systems Manager at a energy/utilities company with 501-1,000 employees
Vendor
​Backup of physical could be improved but individual item restoration is very useful.

Valuable Features

VM Replication, Individual item restore.

Improvements to My Organization

Improved virtual infrastructures backup and recovery.

Room for Improvement

Backup of Physical could be improved. Additionally, customer service needs improvement.

Use of Solution

2 years.

Customer Service and Technical Support

Customer Service:

Customer service needs improvement.

Technical Support:

Good.

Initial Setup

Initial setup for Virtual was bit complex.

Implementation Team

In-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1290435 - PeerSpot reviewer
Software Technology Specialist at a tech services company with 201-500 employees
Reseller
Highly configurable, good interface, and simple implmentation
Pros and Cons
  • "Veeam Backup Replication's most valuable features are the ease of use and the interface is very configurable for the users. It's a very familiar solution in Algeria."
  • "The documentation and communication could be better in Veeam Backup Replication."

What is our primary use case?

Veeam Backup Replication can be deployed on the cloud and on-premise. We choose the best option based on many factors, such as the environment complexity and maturity of the customer.

We use Veeam Backup Replication as a backup and recovery solution.

What is most valuable?

Veeam Backup Replication's most valuable features are the ease of use and the interface is very configurable for the users. It's a very familiar solution in Algeria. 

What needs improvement?

The documentation and communication could be better in Veeam Backup Replication.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately 15 years.

What do I think about the scalability of the solution?

We have approximately 50 customers using this solution.

How are customer service and support?

The technical support from Veeam is very good.

Which solution did I use previously and why did I switch?

Most of my customers previously used Veritas backup solutions.

How was the initial setup?

The solution is very easy to implement.

What other advice do I have?

We discovered Veeam Backup Replication with our presales people in our company. We did a POC at our office which is mandatory by our technical director when we discover a new solution. We go to the customer and discuss with them the difference and benefit of Veritas Backup Exec and Veeam and which can best suit their environment. Additionally, we show them the difference between using Veritas Backup Exec and the Veeam Backup Replication.

Veeam needs to work on their marketing for their solutions.

I would recommend this solution to others.

I rate Veeam Backup Replication a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Consultant at a tech services company with 501-1,000 employees
Reseller
Offers great reporting with good visibility on the dashboard
Pros and Cons
  • "Provides lots of reporting and visualization of how much data has been transferred."
  • "The solution requires a lot of bandwidth."

What is our primary use case?

The primary use case of this solution is to take the complete backup of our Nutanix server and to dump it on our BR site. That's the feature we utilize. We are resellers of Veeam Backup & Replication. 

What is most valuable?

The solution provides two good features; backing up of the complete server in a plan, as well as copying or migrating it to another BR site. The solution provides lots of reporting and visualization of how much data has been transferred. If there is any kind of error you receive an alert message and everything can be configured. It does both these things without impacting performance. 

What needs improvement?

The solution requires a lot of bandwidth because our servers are heavy.

What do I think about the stability of the solution?

The solution is stable. 

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Licensing is on an annual basis. 

What other advice do I have?

This is generally a good solution. When I take actions on it, it gives a lot of visibility and reports on the dashboard. Technically speaking it's good.

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1515435 - PeerSpot reviewer
Data Centre Manager - IT Coordinator PMP at a tech services company with 51-200 employees
Reseller
Works well in two different environments, whether it is on-premises, cloud, or a combination
Pros and Cons
  • "The solution works well in two different environments, whether it is on-premises, cloud, or a combination."
  • "If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards."

What is our primary use case?

We use the solution mainly for backup and redundancies. We keep historical VM images and replicate them to other data centers that we have.

What is most valuable?

The solution works well in two different environments, whether it is on-premises, cloud, or a combination.

What needs improvement?

If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards.

Additionally, the solution can be difficult to manage if you do not have the training.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

We have deployed this solution mostly in medium to large size businesses.

How was the initial setup?

The installation is very straightforward.

What's my experience with pricing, setup cost, and licensing?

When it comes to pricing for a backup solution for data centers, you do not care about the price. We just care about the service and want it to be reliable. In terms of subscription, it really makes sense. When you want to use all the functionalities it is good that Veeam did the subscription-based model, this is what gives it the most strength on the price.

What other advice do I have?

I rate Veeam Backup Replication an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Top 5
Rotating HDDs for offline backups use case

What is our primary use case?

Protection of virtual workloads.

What is most valuable?

  • Rotating HDDs for offline backups use case
  • Instant VM recovery with vPower NFS and SureBackup, also known as Recovery Assurance by other vendors.

What needs improvement?

  • Relying on open source infrastructure for Veeam's architectural components instead of Microsoft for OS and DB.
  • Support for containers, and agent-less KVM backups, and Citrix environments.
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Buyer's Guide
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Updated: February 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.