The product is really easy to use.
Freelance IT Consultant at a tech consulting company with 51-200 employees
It has made the VM infrastructure easier to manage, as well as simplifying the backup and restore process.
What is most valuable?
How has it helped my organization?
It has made the VM infrastructure easier to manage, as well as simplifying the backup and restore process.
What needs improvement?
The tape management is not really efficient and some other products are better. I know that backup on tape is not the the main target of Veeam but, it's important.
For how long have I used the solution?
I've used it for two years.
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842,767 professionals have used our research since 2012.
What was my experience with deployment of the solution?
Nothing serious.
What do I think about the stability of the solution?
Sometimes, the memory is not big enough, and I would guess that a leak might be present. Performing a monthly reboot solve this (at the same time as Windows updates).
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and support?
Customer Service:
It's good.
Technical Support:It's poor for certain issues (with the Veeam One product, the guys did not talk together and asked the same question several times). We had a loss of production time, and the answers they gave were not efficient.
How was the initial setup?
It was simple and fast.
What about the implementation team?
I implemented it myself.
Which other solutions did I evaluate?
I also looked at Avamar, Symanted and TSM which are better for tape management and data retention management, but expensive. Veeam however, is the easiest way to manage virtual infrastructure backup, and the cost is better, when compared with some other solutions.
What other advice do I have?
Evaluate your needs before choosing a product. If tape management is required only, then Veeam is not the choice.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems Administrator at a healthcare company with 1,001-5,000 employees
Great for a VMware environment.
What is most valuable?
- Sure backup
- Synthetic backups
How has it helped my organization?
It drastically reduced the backup time window and improved data protection.
What needs improvement?
Better flexibility for scheduling jobs, specifically for the SQL hourly log backup.
For how long have I used the solution?
I've used it for eight months.
What was my experience with deployment of the solution?
Nothing major encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
It's better than others.
Technical Support:It's the best I've encountered.
Which solution did I use previously and why did I switch?
We previously used virtual server infrastructure backup solution.
How was the initial setup?
It was simple and straightforward.
What about the implementation team?
We implemented it through a Veeam engineer, unfortunately the level of expertise was not the best.
Which other solutions did I evaluate?
We also looked at Nakivo.
What other advice do I have?
It's the best solution for a VMware environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veeam Data Platform
March 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
Sr. security/system engineer at a media company with 501-1,000 employees
The Active Directory aspect needs improving but overall straightforward to install.
What is most valuable?
The backup and replication ability.
How has it helped my organization?
Backups and restores are completed very fast. Also, it takes less time for backups than previously.
What needs improvement?
Active Directory, because if we could restore GPO as a single level object as well as restoring AD schema partition through backup then I think it will be great product.
For how long have I used the solution?
I've been using it alongside Veeam Backup and Replication four years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
It is very good.
Technical Support:Technical support is also very good.
Which solution did I use previously and why did I switch?
We are using both solutions right now.
How was the initial setup?
It is straightforward to install and easy to configure and backup too.
What about the implementation team?
I implemented it myself.
What was our ROI?
I think almost 80%.
What's my experience with pricing, setup cost, and licensing?
It is just the license cost. and after that there is no cost except for support maintenance.
Which other solutions did I evaluate?
Yes we did.
What other advice do I have?
It is a nice product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Systems Manager at a energy/utilities company with 501-1,000 employees
Backup of physical could be improved but individual item restoration is very useful.
Valuable Features
VM Replication, Individual item restore.
Improvements to My Organization
Improved virtual infrastructures backup and recovery.
Room for Improvement
Backup of Physical could be improved. Additionally, customer service needs improvement.
Use of Solution
2 years.
Customer Service and Technical Support
Customer Service:
Customer service needs improvement.
Technical Support:Good.
Initial Setup
Initial setup for Virtual was bit complex.
Implementation Team
In-house.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer at a tech services company with 1-10 employees
Highly optimized for virtual workloads, but not suited for very large environments
What is most valuable?
The usability is perhaps the most useful feature or the most salient feature within Veeam Backup and Replication. You can do things very easily. Some things that, in other tools and solutions, take time to master, can be done in minutes with Veeam Backup and Replication. It's very good to get a new environment quickly deployed and backed up. Also, I think that it is highly optimized for virtual workloads. It works pretty well for that use case, and if you have VMware implemented in your environment, perhaps there is no better solution in the market for that use case (VMware protection).
If you have your VMware virtualization, then Veeam Backup is the best option out there to back up that kind of environment. Perhaps if you have an environment that has heterogeneous requirements or heterogeneous workloads, it wouldn't be the same, but if you have VMware and it's the only requirement that you have or perhaps the most important one, then Veeam Backup is the optimal solution.
What needs improvement?
On one hand, Veeam Backup is very good at usability, but on the other hand, you have a solution that requires a lot of servers to be deployed, so you have different roles and components that you have to implement in an environment. Sometimes when you have to grow the environment, Veeam Backup requires a lot of resources to get implemented. You'll need several servers and several components deployed on a distributed environment. That is not the case with other tools and solutions that only require one server to get it right, so I think that requires some room for improvement.
Also, the capabilities to identify a problem within the tools are not great. Sometimes logging the information from the product does not give you the information needed to troubleshoot a problem, and that could be an issue for you because you have no tools to get that information. There are no error codes that you can refer to, only the descriptions, and that can make the troubleshooting process difficult. You'll end up creating a ticket with the support area just to help you to identify and interpret the logs, which you should be able to do on your own.
What I would like to see implemented in the future for Veeam Backup, would be the reporting tool that is not only on the enterprise, which is the most expensive licensing. So I'd like to have a decent reporting tool within the basic edition of the product, and not only on the most expensive one. I think that is the most important thing that is lacking feedback at this moment because it's a pretty strong solution overall.
For how long have I used the solution?
I've been working with Veeam Backup for three years now.
What do I think about the scalability of the solution?
The Veeam Backup environment is only limited to Windows environments because you cannot implement many of the components of different operating systems or environments. You have to resort to Windows. Windows is not the most secure system out there. Perhaps that can also be extended to the applications that you run on the system. In that sense, I think that Veeam Backup has a weakness in relying too much on Microsoft technology and not being able to deploy, for example, the Veeam Backup server on Linux or a Linux machine, and that would be flexible enough for some kind of environmental clients that require some stringent security.
What's my experience with pricing, setup cost, and licensing?
Pricing is sometimes a little bit high. It's well established within the market, so it's not much different from other tools and solutions that you can find out there. The Veeam Universal License, VUL, is one of the ways that you can license the product. I believe it is now the only way that you can license the product. It really facilitates the product and makes it easy to get a good calculation of the sizing of your environment, and it is a good metric for you to license the product. It's very flexible. It allows you to move licenses between different workloads. I think that it's a strong way of licensing this product universally.
What other advice do I have?
I would give Veeam Backup a seven out of ten overall.
It has great features. It is a modern data protection solution, but there are some things that are lacking. It's not well suited for very, very large environments or heterogeneous environments.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a tech services company with 501-1,000 employees
Offers great reporting with good visibility on the dashboard
Pros and Cons
- "Provides lots of reporting and visualization of how much data has been transferred."
- "The solution requires a lot of bandwidth."
What is our primary use case?
The primary use case of this solution is to take the complete backup of our Nutanix server and to dump it on our BR site. That's the feature we utilize. We are resellers of Veeam Backup & Replication.
What is most valuable?
The solution provides two good features; backing up of the complete server in a plan, as well as copying or migrating it to another BR site. The solution provides lots of reporting and visualization of how much data has been transferred. If there is any kind of error you receive an alert message and everything can be configured. It does both these things without impacting performance.
What needs improvement?
The solution requires a lot of bandwidth because our servers are heavy.
What do I think about the stability of the solution?
The solution is stable.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing is on an annual basis.
What other advice do I have?
This is generally a good solution. When I take actions on it, it gives a lot of visibility and reports on the dashboard. Technically speaking it's good.
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Data Centre Manager - IT Coordinator PMP at a tech services company with 51-200 employees
Works well in two different environments, whether it is on-premises, cloud, or a combination
Pros and Cons
- "The solution works well in two different environments, whether it is on-premises, cloud, or a combination."
- "If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards."
What is our primary use case?
We use the solution mainly for backup and redundancies. We keep historical VM images and replicate them to other data centers that we have.
What is most valuable?
The solution works well in two different environments, whether it is on-premises, cloud, or a combination.
What needs improvement?
If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards.
Additionally, the solution can be difficult to manage if you do not have the training.
For how long have I used the solution?
I have been using the solution for approximately three years.
What do I think about the stability of the solution?
The stability of the solution is good.
What do I think about the scalability of the solution?
We have deployed this solution mostly in medium to large size businesses.
How was the initial setup?
The installation is very straightforward.
What's my experience with pricing, setup cost, and licensing?
When it comes to pricing for a backup solution for data centers, you do not care about the price. We just care about the service and want it to be reliable. In terms of subscription, it really makes sense. When you want to use all the functionalities it is good that Veeam did the subscription-based model, this is what gives it the most strength on the price.
What other advice do I have?
I rate Veeam Backup Replication an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
Rotating HDDs for offline backups use case
What is our primary use case?
Protection of virtual workloads.
What is most valuable?
- Rotating HDDs for offline backups use case
- Instant VM recovery with vPower NFS and SureBackup, also known as Recovery Assurance by other vendors.
What needs improvement?
- Relying on open source infrastructure for Veeam's architectural components instead of Microsoft for OS and DB.
- Support for containers, and agent-less KVM backups, and Citrix environments.
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor

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Updated: March 2025
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Hey ITconsultant974,
I work for Veeam and wanted to ask you about the tape improvements you would like to see in our product? In your opinion what features are currently missing? Thank you in advance.