The highly granular yet simple restoration capabilities for critical applications such as Active Directory, Exchange, SQL, SharePoint and Oracle, via an agentless single-pass backup. The deep integration with NetApp Integrated Data Protection capabilities, including controlling and managing Snapshots, SnapMirror and SnapVault, as well as the ability to provide granular, automated restoration from these protection sources. Lastly, the ability to leverage backup data copies directly for disaster recovery, test & development and/or data mining activities.
Solutions Architect at FLEXdata Solutions
From our viewpoint, top features include: simple restoration capabilities and integration with NetApp Integrated Data Protection capabilities.
What is most valuable?
How has it helped my organization?
Veeam Backup allows FLEXdata Solutions to offer a more complete data protection strategy to our client-base, and one that delivers greater business value than the majority of legacy backup solutions in-place today.
Each organisation we work with has different data protection products and processes in place, so we are exposed to many different products and approaches. We specifically chose to partner with Veeam for a number of technical and commercial reasons. These include its rich feature set coupled with ease-of-use, strong roadmap, roadmap delivery history, simple and predictable licensing model, channel model, and deep integration with NetApp Integrated Data Protection features.
What needs improvement?
- Scheduling functionality is not as intuitive or as flexible as it could be.
- Some terminology can also be confusing or misleading.
- For service providers, multi-tenancy capabilities could be enhanced.
- Greater capabilities to protect physical hosts and applications would expand the use cases.
- Continuous data protection (CDP) capabilities would be well received.
For how long have I used the solution?
I've been using it for 18 months.
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What was my experience with deployment of the solution?
We have had no issues with the deployment.
What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
It is highly scalable.
How are customer service and support?
They’re great from a partner point of view, but I can’t comment from an end-user point of view.
How was the initial setup?
The initial set-up and configuration is straightforward, and the product can be installed and configured to protect data very quickly. However, like all data availability products, you must understand the data flow and the “plumbing” required to support data movement for backup, replication, and restoration activities. Most importantly, the data protection strategy must align to business requirements and expectations, so upfront design and planning is important to ensure a successful outcome.
What about the implementation team?
FLEXdata implement Veeam B&R for our clients, working in partnership with their in-house teams. Putting in design and planning effort upfront ensures we deliver successful outcomes to our clients.
What's my experience with pricing, setup cost, and licensing?
The Veeam B&R licensing model is very straightforward – it is licensed per-CPU socket of virtualisation host system. This provides a predictable cost model, and avoids the often crippling “virtual machine tax” that capacity–based or agent/system-based licensing structures can impose. It is also recommended to consider Veeam's bundled offers, such as the Availability Suite or procuring additional maintenance/support upfront.
What other advice do I have?
Firstly understand the business requirements and expectations, then design and architect the deployment in line with these requirements. Ensure you get the “plumbing” right, never forgetting that the reason you backup is that one day you may have to restore. Plan and prepare for that day.
Disclosure: My company has a business relationship with this vendor other than being a customer: FLEXdata Solutions is a Veeam Gold ProPartner, and we were recently named the Veeam Rising Star ProPartner of the Year 2015 for Australia and New Zealand.
Technical Solution Specialist at Zones Inc.
Very smooth backup and restore when required but offsite repository is not very stable.
What is most valuable?
Surebackup, reverse incremental, parallel processing for VM and the hdd and many more.
How has it helped my organization?
Very smooth backup and restore when required.
What needs improvement?
As every application has a scope of improvement so the Veeam, there are many areas they can improve on: the CBT errors, in hot add many times it is found that the Veeam proxy do not release the HDD even after the backup, offsite repository is not very stable.
For how long have I used the solution?
3 years.
What was my experience with deployment of the solution?
Not Much, environment specific.
What do I think about the stability of the solution?
Not much, it is quite stable.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Good.
Technical Support:Good.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
Straightforward but have some complicity in configuring offsite backup.
What about the implementation team?
Vendor Team, team was domain expert.
What was our ROI?
ROI for backup point of view comes only when you are in a condition that only backup can help, I have been in such conditions many times in which Veeam has proved to be a EXCELLENT ROI for my company.
Which other solutions did I evaluate?
Yes, Avamar.
What other advice do I have?
Excellent product for medium size datacenter, not sure about the large datacenters.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Corporate Solutions Engineer at compulab
User friendly backup & replication solution suitable to be used for basic or advanced backups
Pros and Cons
- "The backup and replication features of this solution are most valuable."
- "I would prefer it if the backup console did not require use of a specified program but rather that it could be opened from any website."
What is our primary use case?
Our clients that use this solution are companies that requires basic to advanced backup solutions, including their own hardware.
What is most valuable?
The backup and replication features of this solution are most valuable.
What needs improvement?
I would prefer it if the backup console did not require use of a specified program, but rather that it could be opened from any website.
For how long have I used the solution?
We have been a partner of Veeam for five years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We don't use the Veeam support service regularly.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
This solution is very user-friendly. The first time you use it, you can download the trial, so you don't need to pay for it to test it.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System Engineer at a tech services company with 51-200 employees
Priced well, reliable, but complicated to use
Pros and Cons
- "Veeam Backup Replication is stable I have not had any problems."
- "Veeam Backup Replication is a bit difficult to use. If you have used other solutions such as Commvault, you will find it is much easier to use. Veeam Backup Replication does backups in a different way that is not as simple as other solutions. Doing backups of SQL Servers is much easier in Commvault. However, the difficulty could be the lack of experience I have had with Veeam Backup Replication."
What is our primary use case?
We use Veeam Backup Replication for on-site data backups.
What needs improvement?
Veeam Backup Replication is a bit difficult to use. If you have used other solutions such as Commvault, you will find it is much easier to use. Veeam Backup Replication does backups in a different way that is not as simple as other solutions. Doing backups of SQL Servers is much easier in Commvault. However, the difficulty could be the lack of experience I have had with Veeam Backup Replication.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately one year.
What do I think about the stability of the solution?
Veeam Backup Replication is stable I have not had any problems.
Which solution did I use previously and why did I switch?
I have used Commvault previously and I liked it better than Veeam Backup Replication. I am only using Veeam Backup Replication because my client already was using it in their environment.
Commvault is not intuitive in the beginning, especially the older versions with all the management tools.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup Replication is reasonable.
What other advice do I have?
I rate Veeam Backup Replication a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
President at Megasetec
Easy to manage, good support, and quick installation
Pros and Cons
- "Veeam Backup Replication's most valuable features are it is easy to use and manage."
What is our primary use case?
I am using Veeam Backup Replication to backup virtual machines.
What is most valuable?
Veeam Backup Replication's most valuable features are it is easy to use and manage.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately three months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Veeam Backup Replication is scalable.
We have two users that are using this solution in my organization.
How are customer service and support?
We have been satisfied with the technical support.
How was the initial setup?
The solution is easy to install and configure, it takes approximately 10 minutes.
What about the implementation team?
The implementation, which includes testing and showing a demonstration to the customer, takes two hours. We have a three-person team that supports the solution.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup Replication could be reduced. The customers are looking at other products because the price is higher than some of the competition.
What other advice do I have?
I rate Veeam Backup Replication a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Virtualization, Storage & Data Protection Specialist at a tech services company with 51-200 employees
It is integrated with HPE storage solutions and it supports VM recovery.
What is most valuable?
It’s very simple to implement and use. It is agentless. It is integrated with HPE storage solutions (SAN and a deduplicated repository) and it supports instant VM recovery.
How has it helped my organization?
We have significantly improved the restore process of single items, like an Exchange Mailbox with a very simple wizard-driven process.
What needs improvement?
It requires a Windows Server, but it would be a good idea to have an appliance with no Microsoft license required. As of now, there’s no chance to backup NAS shares (CIFS/NFS).
For how long have I used the solution?
I have known and used Veeam Backup and Replication from v6 in 2011.
What do I think about the stability of the solution?
There were no stability issues in my experience.
What do I think about the scalability of the solution?
There were some issues with repository scalability in legacy versions.
How are customer service and technical support?
The technical support team is professional and competent. I would give technical support a rating of 9/10.
Which solution did I use previously and why did I switch?
We used Symantec Backup Exec and CA Arcserve. We changed because there was a lack of features specific for a virtualization environment. Arcserve has a complex way to backup Exchange.
What's my experience with pricing, setup cost, and licensing?
The price is adequate for the quality of the product. There are several editions/licenses that start from basic functionality (Standard Edition) to the edition that includes maximum integration (Enterprise Plus). I would recommend considering at least the Enterprise Edition.
Which other solutions did I evaluate?
We try to use both Symantec Backup Exec and CA Arcserve.
What other advice do I have?
Only consider the Availability Suite if you need to monitor your virtual environment within backup processes and you have nothing implemented on it.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Reseller Silver Partner and Cloud Provider Silver partner.
Professional Services at a tech vendor with 51-200 employees
It is simple to install, configure and manage.
Valuable Features:
The fact that it comes with backup and replication is a must. The integration with EMC Data Domain and similar products is also a very good feature. The same can be said about the backups from storage snapshots.
Improvements to My Organization:
We use Veeam with EMC Data Domain. This allowed us to simplify our backup processes and enable us to have faster and more streamlined backup jobs. It's also easier to manage than our previous solution with huge space savings. Since Veeam also allows us to replicate machines we use that feature in a way that provide us more flexibility when we need to test some updates or changes without risking our production environment.
Room for Improvement:
The downside is when you need to backup physical servers as usually most organizations aren't running a 100% virtualized environment so that can be an issue. Another issue is when clients have file level data on storage and need or want to backup using NDMP as I believe that this isn't supported yet.
Deployment Issues:
We had no issues deploying it.
Stability Issues:
There have been no performance issues.
Scalability Issues:
It's been able to scale for our needs.
Initial Setup:
It's simple to install and configure.
Other Advice:
If most, or all, of your environment is based on virtual machines and you want something that is simple to install, configure and manage but above all else, something that backups and restores your data successfully then Veeam is your product.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are Veeam partners. We resell Veeam products and services.
Information Technology Bureau Deputy Director at a government with 1,001-5,000 employees
We've reduced the time it takes to manage backups, which can be done without offsite infrastructure. Like with all technologies, however, there's the constant need for updates, patches, replacements.
Valuable Features:
- With Veeam Cloud Connect and Azure Storage you can get your backups offsite.
- With it, you don't have the complexity of managing an offsite infrastructure.
- It may even help to reduce your DRC strategy costs.
Improvements to My Organization:
For us, it's a simple solution for our complex environment. It has helped us reduce the time to manage backups.
Room for Improvement:
Everyday technology needs updates, patches, replacements. The challenge for us is to have resources up to date so that our skills and technical knowledge are up-to-date. Such is the case with all products, so it is as well with Veeam Backup.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Nice review. An appliance would be awesome but not sure if that is a direction they will go. Version 10 which was announced at VeeamON listed NAS backups as a new feature as I was there.