Try our new research platform with insights from 80,000+ expert users
PeerSpot user
Head of Infrastructure Division at a tech services company with 501-1,000 employees
Consultant
Provides the ability to test the backups and replicas of backups in our backup site.

What is most valuable?

Integration with VMware is essential, in addition to the functionality of Instant Recovery, WAN Acceleration, SureBackup, SureReplica and for the most part, it is not necessary to install agents for granular backups and restores. The adoption of compression and deduplication features are extremely important, and of course the cost benefit, because the licensing costs are not calculated according to backup volume.

How has it helped my organization?

We reduced licensing costs for our backup, as the trend of the backup is always increasing. The tool also provides significantly simpler management and easier backup and restore operations, among other factors such as the ability to test the backups and replicas of backups in our backup site.

What needs improvement?

I would like to see agents for backup of physical servers, as only agents for Windows servers have this tool. Storage backup for Linux servers is not yet possible.

For how long have I used the solution?

I have used this solution for three months.

Buyer's Guide
Veeam Data Platform
February 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

What was my experience with deployment of the solution?

For our environment in particular, we have not found any difficulty or deployment issue.

How are customer service and support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

Before Veeam, we used the IBM solution (TSM) and evaluated NetBackup from Symantec/Veritas. We chose Veeam because of its features, lower investment cost and ease of management.

How was the initial setup?

Deployment and configuration of Veeam to our environment was incredibly simple. We did not have great difficulties.

What was our ROI?

We are a company that provides hosting services and IT services to the government of Amazonas. With the implementation of Veeam, our ROI increased from 30% (TSM) to 70% (Veeam), over the first three years.

What's my experience with pricing, setup cost, and licensing?

Veeam’s licensing provided savings of almost 55% in the first three years. After this period, the savings will be even greater, because the license cost is not calculated by backup volume.

What other advice do I have?

Evaluate the Veeam product before manking any decisions. In my view, Veeam sells itself, and a team of sales and marketing is not necessary. Let your technical team evaluate and issue its opinion.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user12039 - PeerSpot reviewer
IT Project Manager at a tech services company with 501-1,000 employees
Consultant
Patch release and support are efficient and it doesn't take ages for most issues to be resolved.

Valuable Features

It's very simple to implement and very fast to learn. One backup can be done and many restorations are possible from that backup. It's mature integrity within a virtualized environment has always been important.

Improvements to My Organization

Veeam B&R saved our many files that accidentally had been deleted. By using File Level Recovery, all of them got restored easily and in a time manner.

Room for Improvement

Not covering the physical environment is both a pro and con of the product. Many organizations still have to consider other enterprise class solutions because of their physical servers. The other thing that they need to consider is the integration between Veeam and other storage vendors to use all the array level features to make backups even faster and more efficient. I guess Veeam needs to have a look at the enterprise market and not get stuck with small or mid-range forever.

Use of Solution

I've been using and proposing this product to many customers for more than five years.

Deployment Issues

Patch release and support are both very efficient and it doesn't take ages for most issues to be resolved.

Stability Issues

There have been no performance issues.

Scalability Issues

It's been able to scale for our needs.

Customer Service and Technical Support

I would rate it very highly.

Initial Setup

It's been easy to deploy, and I've never had any complaints from a customer.

Implementation Team

I did it myself and used my team in projects. I found the SureBackup implementation quite tricky, especially the health check mechanism which can be a bit confusing.

Pricing, Setup Cost and Licensing

It's not cheap for sure but in comparison with rivals it's not very pricey as well. Disaster recovery and backup solutions are not cheap and investing in them is worth much as it helps you to protect valuable data.

Other Solutions Considered

Veeam clearly stands in the middle, somewhere between simplicity and richness. I have proposed and designed backup solution based on many other products such as EMC Networker or Netbackup, but Veeam suits many customers' needs.

Other Advice

The best approach would be to implement a trial in a test environment to test it and run all the features to help you decide which edition and features you need and understand the architecture needed to run it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Veeam has improved much since your review with storage integration, Veeam Agent for physical backups, etc. Great product as we use the Nimble Integration and the Agents for our Exchange environment.

Buyer's Guide
Veeam Data Platform
February 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
it_user452412 - PeerSpot reviewer
Solutions Architect at FLEXdata Solutions
Real User
From our viewpoint, top features include: simple restoration capabilities and integration with NetApp Integrated Data Protection capabilities.

Valuable Features

The highly granular yet simple restoration capabilities for critical applications such as Active Directory, Exchange, SQL, SharePoint and Oracle, via an agentless single-pass backup. The deep integration with NetApp Integrated Data Protection capabilities, including controlling and managing Snapshots, SnapMirror and SnapVault, as well as the ability to provide granular, automated restoration from these protection sources. Lastly, the ability to leverage backup data copies directly for disaster recovery, test & development and/or data mining activities.

Improvements to My Organization

Veeam Backup allows FLEXdata Solutions to offer a more complete data protection strategy to our client-base, and one that delivers greater business value than the majority of legacy backup solutions in-place today.

Each organisation we work with has different data protection products and processes in place, so we are exposed to many different products and approaches. We specifically chose to partner with Veeam for a number of technical and commercial reasons. These include its rich feature set coupled with ease-of-use, strong roadmap, roadmap delivery history, simple and predictable licensing model, channel model, and deep integration with NetApp Integrated Data Protection features.

Room for Improvement

  • Scheduling functionality is not as intuitive or as flexible as it could be.
  • Some terminology can also be confusing or misleading.
  • For service providers, multi-tenancy capabilities could be enhanced.
  • Greater capabilities to protect physical hosts and applications would expand the use cases.
  • Continuous data protection (CDP) capabilities would be well received.

Use of Solution

I've been using it for 18 months.

Deployment Issues

We have had no issues with the deployment.

Stability Issues

The product is very stable.

Scalability Issues

It is highly scalable.

Customer Service and Technical Support

They’re great from a partner point of view, but I can’t comment from an end-user point of view.

Initial Setup

The initial set-up and configuration is straightforward, and the product can be installed and configured to protect data very quickly. However, like all data availability products, you must understand the data flow and the “plumbing” required to support data movement for backup, replication, and restoration activities. Most importantly, the data protection strategy must align to business requirements and expectations, so upfront design and planning is important to ensure a successful outcome.

Implementation Team

FLEXdata implement Veeam B&R for our clients, working in partnership with their in-house teams. Putting in design and planning effort upfront ensures we deliver successful outcomes to our clients.

Pricing, Setup Cost and Licensing

The Veeam B&R licensing model is very straightforward – it is licensed per-CPU socket of virtualisation host system. This provides a predictable cost model, and avoids the often crippling “virtual machine tax” that capacity–based or agent/system-based licensing structures can impose. It is also recommended to consider Veeam's bundled offers, such as the Availability Suite or procuring additional maintenance/support upfront.

Other Advice

Firstly understand the business requirements and expectations, then design and architect the deployment in line with these requirements. Ensure you get the “plumbing” right, never forgetting that the reason you backup is that one day you may have to restore. Plan and prepare for that day.

Disclosure: My company has a business relationship with this vendor other than being a customer: FLEXdata Solutions is a Veeam Gold ProPartner, and we were recently named the Veeam Rising Star ProPartner of the Year 2015 for Australia and New Zealand.
PeerSpot user
PeerSpot user
Technical Solution Specialist at Zones Inc.
Consultant
Top 20
​Very smooth backup and restore when required but offsite repository is not very stable.

What is most valuable?

Surebackup, reverse incremental, parallel processing for VM and the hdd and many more.

How has it helped my organization?

Very smooth backup and restore when required.

What needs improvement?

As every application has a scope of improvement so the Veeam, there are many areas they can improve on: the CBT errors, in hot add many times it is found that the Veeam proxy do not release the HDD even after the backup, offsite repository is not very stable.

For how long have I used the solution?

3 years.

What was my experience with deployment of the solution?

Not Much, environment specific.

What do I think about the stability of the solution?

Not much, it is quite stable.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Straightforward but have some complicity in configuring offsite backup.

What about the implementation team?

Vendor Team, team was domain expert.

What was our ROI?

ROI for backup point of view comes only when you are in a condition that only backup can help, I have been in such conditions many times in which Veeam has proved to be a EXCELLENT ROI for my company.

Which other solutions did I evaluate?

Yes, Avamar.

What other advice do I have?

Excellent product for medium size datacenter, not sure about the large datacenters.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
President at Megasetec
Real User
Easy to manage, good support, and quick installation
Pros and Cons
  • "Veeam Backup Replication's most valuable features are it is easy to use and manage."

    What is our primary use case?

    I am using Veeam Backup Replication to backup virtual machines.

    What is most valuable?

    Veeam Backup Replication's most valuable features are it is easy to use and manage.

    For how long have I used the solution?

    I have been using Veeam Backup Replication for approximately three months.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Veeam Backup Replication is scalable.

    We have two users that are using this solution in my organization.

    How are customer service and support?

    We have been satisfied with the technical support.

    How was the initial setup?

    The solution is easy to install and configure, it takes approximately 10 minutes.

    What about the implementation team?

    The implementation, which includes testing and showing a demonstration to the customer, takes two hours. We have a three-person team that supports the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of Veeam Backup Replication could be reduced. The customers are looking at other products because the price is higher than some of the competition.

    What other advice do I have?

    I rate Veeam Backup Replication a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user626055 - PeerSpot reviewer
    Virtualization, Storage & Data Protection Specialist at a tech services company with 51-200 employees
    Real User
    It is integrated with HPE storage solutions and it supports VM recovery.

    What is most valuable?

    It’s very simple to implement and use. It is agentless. It is integrated with HPE storage solutions (SAN and a deduplicated repository) and it supports instant VM recovery.

    How has it helped my organization?

    We have significantly improved the restore process of single items, like an Exchange Mailbox with a very simple wizard-driven process.

    What needs improvement?

    It requires a Windows Server, but it would be a good idea to have an appliance with no Microsoft license required. As of now, there’s no chance to backup NAS shares (CIFS/NFS).

    For how long have I used the solution?

    I have known and used Veeam Backup and Replication from v6 in 2011.

    What do I think about the stability of the solution?

    There were no stability issues in my experience.

    What do I think about the scalability of the solution?

    There were some issues with repository scalability in legacy versions.

    How are customer service and technical support?

    The technical support team is professional and competent. I would give technical support a rating of 9/10.

    Which solution did I use previously and why did I switch?

    We used Symantec Backup Exec and CA Arcserve. We changed because there was a lack of features specific for a virtualization environment. Arcserve has a complex way to backup Exchange.

    What's my experience with pricing, setup cost, and licensing?

    The price is adequate for the quality of the product. There are several editions/licenses that start from basic functionality (Standard Edition) to the edition that includes maximum integration (Enterprise Plus). I would recommend considering at least the Enterprise Edition.

    Which other solutions did I evaluate?

    We try to use both Symantec Backup Exec and CA Arcserve.

    What other advice do I have?

    Only consider the Availability Suite if you need to monitor your virtual environment within backup processes and you have nothing implemented on it.

    Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Reseller Silver Partner and Cloud Provider Silver partner.
    PeerSpot user
    Chris Childerhose - PeerSpot reviewer
    Chris ChilderhoseLead Infrastructure Architect at ThinkON
    ExpertTop 5Real User

    Nice review. An appliance would be awesome but not sure if that is a direction they will go. Version 10 which was announced at VeeamON listed NAS backups as a new feature as I was there.

    PeerSpot user
    Professional Services at a tech vendor with 51-200 employees
    Vendor
    It is simple to install, configure and manage.

    Valuable Features:

    The fact that it comes with backup and replication is a must. The integration with EMC Data Domain and similar products is also a very good feature. The same can be said about the backups from storage snapshots.

    Improvements to My Organization:

    We use Veeam with EMC Data Domain. This allowed us to simplify our backup processes and enable us to have faster and more streamlined backup jobs. It's also easier to manage than our previous solution with huge space savings. Since Veeam also allows us to replicate machines we use that feature in a way that provide us more flexibility when we need to test some updates or changes without risking our production environment.

    Room for Improvement:

    The downside is when you need to backup physical servers as usually most organizations aren't running a 100% virtualized environment so that can be an issue. Another issue is when clients have file level data on storage and need or want to backup using NDMP as I believe that this isn't supported yet.

    Deployment Issues:

    We had no issues deploying it.

    Stability Issues:

    There have been no performance issues.

    Scalability Issues:

    It's been able to scale for our needs.

    Initial Setup:

    It's simple to install and configure.

    Other Advice:

    If most, or all, of your environment is based on virtual machines and you want something that is simple to install, configure and manage but above all else, something that backups and restores your data successfully then Veeam is your product.

    Disclosure: My company has a business relationship with this vendor other than being a customer: We are Veeam partners. We resell Veeam products and services.
    PeerSpot user
    PeerSpot user
    Information Technology Bureau Deputy Director at a government with 1,001-5,000 employees
    Real User
    We've reduced the time it takes to manage backups, which can be done without offsite infrastructure. Like with all technologies, however, there's the constant need for updates, patches, replacements.

    Valuable Features:

    • With Veeam Cloud Connect and Azure Storage you can get your backups offsite.
    • With it, you don't have the complexity of managing an offsite infrastructure.
    • It may even help to reduce your DRC strategy costs.

    Improvements to My Organization:

    For us, it's a simple solution for our complex environment. It has helped us reduce the time to manage backups.

    Room for Improvement:

    Everyday technology needs updates, patches, replacements. The challenge for us is to have resources up to date so that our skills and technical knowledge are up-to-date. Such is the case with all products, so it is as well with Veeam Backup.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2025
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.