The VMR is the solution's most valuable aspect.
There is a great catchup backup quality to the solution.
We can have multiple jobs going so long as we have the proper licensing in effect. It's quite helpful.
The initial setup is very easy.
Technical support has been very good. They're helpful.
While we used the cloud and on-premises deployment models, on the cloud we found we had some issues and we moved to everything on-premises to counteract that.
The solution needs to fix its incremental sizing. Currently, we are facing an issue with the incremental backup. For example, with a normal user laptop, it is taking a huge amount of incremental backup on a daily basis - more than two, three DBS it is taking place on a daily basis. Much improvement is needed. Though the compression rate is good, what exactly they are backing up on daily basis for such a great extent is unresolved. We want to understand why this is happening.
The stability could be better, specifically in the cloud. We had bad experiences with the cloud. We were using Azure and we found some security issues in terms of ransomware. We relied on the cloud backup, however, the data in the cloud ended up also getting corrupted due to the ransomware. Data security is a huge concern on the cloud, in our experience.
The scalability could be more effective.
I've been using the solution for about two years at this point.
The stability is okay, however, it isn't as stable as we would like it to be. There could be some improvement.
We had issues with ransomware getting into the cloud backup and causing troubles for us. It's not as secure on the cloud as it needs to be.
The scalability could be better. It isn't quite where we need it just yet.
We currently have 20 people using the solution. They are backing up the server time and users.
We've been satisfied with the level of support we get from technical support. They are helpful and responsive. They've been good overall.
The initial setup is not complex. It's very easy and very straightforward. A company should have no trouble with the process of deployment.
The licensing is pretty good. If you have it set up correctly, it allows the solution to take on multiple jobs.
We have experience in both on-premises and cloud deployment models.
I'd rate the solution at a seven out of ten. While the on-premises deployment seems to be working well for us, the cloud has given us problems.