Deduplication, built-in wan accelerators, advanced monitoring, backup copy and tape drive integration, explorer for MS exchange, and replication feature.
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company with 1,001-5,000 employees
Veeam allowed us to use just one backup solution. It allows us to restore of single objects when the vm is mounted.
What is most valuable?
How has it helped my organization?
We used to have many backup solutions for different purposes but Veeam allowed us to use just one backup solution to backup our vms and due to the granularity of the system, it allows us to restore of single objects when the vm is mounted.
What needs improvement?
Currently VEEAM doesnt back up VMs with physical raw device mappings.
For how long have I used the solution?
2 years.
Buyer's Guide
Veeam Data Platform
February 2025
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What was my experience with deployment of the solution?
No problems with deployment.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No problems with scalability.
How are customer service and support?
Customer Service:
Good.
Technical Support:Excellent.
Which solution did I use previously and why did I switch?
Due to the flexibility and the above mentioned features.
How was the initial setup?
It was a simple click to install after reading the configuration guide and following it accordingly.
What about the implementation team?
I implemented it in-house.
What was our ROI?
Overall it is a good investment in that it has saved us the cost of maintaining different backup solutions within our environment.
What other advice do I have?
I would highly recommend it to anyone running an extensive virtual environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Systems Engineer at a healthcare company with 501-1,000 employees
It needs to be able to backup physical servers, but we are able to drastically reduce our backup and restore times.
What is most valuable?
The file level restore and the instant restore of a whole VM from a snapshot.
How has it helped my organization?
With this product we are able to drastically reduce our backup and restore times. We are able to have a true DR site with Veeams replication jobs.
What needs improvement?
It needs to be able to backup physical servers.
For how long have I used the solution?
I have used this solution for 3 years.
What was my experience with deployment of the solution?
No deployment issues.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
No issues with scalability, it is very easy to deploy an additional proxy server.
How are customer service and technical support?
Customer Service:
5/5.
Technical Support:5/5.
Which solution did I use previously and why did I switch?
We previously used Backup exec and when we implemented virtualization, Veeam had a good price point and seemed logical.
How was the initial setup?
The initial setup was pretty straightforward.
What about the implementation team?
We implemented in-house.
What was our ROI?
We have saved a lot on not having to buy additional licenses.
What's my experience with pricing, setup cost, and licensing?
I believe we initially spent 10k on implementation.
What other advice do I have?
Veeam is definitely a must for virtualized environments.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veeam Data Platform
February 2025
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Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Engineer at a tech services company with 1-10 employees
Highly optimized for virtual workloads, but not suited for very large environments
What is most valuable?
The usability is perhaps the most useful feature or the most salient feature within Veeam Backup and Replication. You can do things very easily. Some things that, in other tools and solutions, take time to master, can be done in minutes with Veeam Backup and Replication. It's very good to get a new environment quickly deployed and backed up. Also, I think that it is highly optimized for virtual workloads. It works pretty well for that use case, and if you have VMware implemented in your environment, perhaps there is no better solution in the market for that use case (VMware protection).
If you have your VMware virtualization, then Veeam Backup is the best option out there to back up that kind of environment. Perhaps if you have an environment that has heterogeneous requirements or heterogeneous workloads, it wouldn't be the same, but if you have VMware and it's the only requirement that you have or perhaps the most important one, then Veeam Backup is the optimal solution.
What needs improvement?
On one hand, Veeam Backup is very good at usability, but on the other hand, you have a solution that requires a lot of servers to be deployed, so you have different roles and components that you have to implement in an environment. Sometimes when you have to grow the environment, Veeam Backup requires a lot of resources to get implemented. You'll need several servers and several components deployed on a distributed environment. That is not the case with other tools and solutions that only require one server to get it right, so I think that requires some room for improvement.
Also, the capabilities to identify a problem within the tools are not great. Sometimes logging the information from the product does not give you the information needed to troubleshoot a problem, and that could be an issue for you because you have no tools to get that information. There are no error codes that you can refer to, only the descriptions, and that can make the troubleshooting process difficult. You'll end up creating a ticket with the support area just to help you to identify and interpret the logs, which you should be able to do on your own.
What I would like to see implemented in the future for Veeam Backup, would be the reporting tool that is not only on the enterprise, which is the most expensive licensing. So I'd like to have a decent reporting tool within the basic edition of the product, and not only on the most expensive one. I think that is the most important thing that is lacking feedback at this moment because it's a pretty strong solution overall.
For how long have I used the solution?
I've been working with Veeam Backup for three years now.
What do I think about the scalability of the solution?
The Veeam Backup environment is only limited to Windows environments because you cannot implement many of the components of different operating systems or environments. You have to resort to Windows. Windows is not the most secure system out there. Perhaps that can also be extended to the applications that you run on the system. In that sense, I think that Veeam Backup has a weakness in relying too much on Microsoft technology and not being able to deploy, for example, the Veeam Backup server on Linux or a Linux machine, and that would be flexible enough for some kind of environmental clients that require some stringent security.
What's my experience with pricing, setup cost, and licensing?
Pricing is sometimes a little bit high. It's well established within the market, so it's not much different from other tools and solutions that you can find out there. The Veeam Universal License, VUL, is one of the ways that you can license the product. I believe it is now the only way that you can license the product. It really facilitates the product and makes it easy to get a good calculation of the sizing of your environment, and it is a good metric for you to license the product. It's very flexible. It allows you to move licenses between different workloads. I think that it's a strong way of licensing this product universally.
What other advice do I have?
I would give Veeam Backup a seven out of ten overall.
It has great features. It is a modern data protection solution, but there are some things that are lacking. It's not well suited for very, very large environments or heterogeneous environments.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at a tech services company with 201-500 employees
The incremental backup feature and the stability are perfect
Pros and Cons
- "One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect."
- "The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money."
What is our primary use case?
Veeam Backup & Replication is useful for disaster recovery. Apart from that, it happens now and again that you make a mistake somewhere, and you have to go back to a previous state of a machine.
I work with both on-premise and a mixed environment.
What is most valuable?
One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect.
What needs improvement?
The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money.
For how long have I used the solution?
I have been using this solution for about four years now.
What do I think about the stability of the solution?
The stability is perfect.
What do I think about the scalability of the solution?
I've never had a problem with scalability. I've got very big environments, but the biggest problem with Backup could be that you need a lot of space and you don't have that with Veeam.
How are customer service and support?
We have contacted technical support a few times and they reacted fine.
Which solution did I use previously and why did I switch?
We switched to Veeam a long time ago because it just works better. We get more consistent backups of our backup software. The previous backups gave us problems and Veeam just doesn't—it just works.
How was the initial setup?
The initial setup is really easy. I don't remember the timeframe because it was too long ago, but with a new product, you always have to do a bit of reading. If I were to implement Veeam in a new network, I would guess I'd be done in the morning, no more than that.
There are two or three people in our organization using this solution. As far as a technical team, you need to be aware of the systems youʻre backing up. If you're backing up SQL service or exchange service, then you need to know about your SQL server, but basic Windows knowledge and knowledge of the applications youʻre backing up are all you need to know.
What about the implementation team?
With this one, we had one side set up by an integrator and the other, I did myself. If you are going to implement it, do a bit of reading yourself or let somebody who knows what they're doing do it for you, or do it together.
What other advice do I have?
I rate Veeam Backup & Replication a nine and a half out of ten. I absolutely recommend Veeam Backup & Replication. I have been looking at a competitor lately and they seem to do the same thing as the vendors, however they were a lot cheaper, but we just couldn't get it to work.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Service Engineer at a performing arts with 201-500 employees
Once you get it set up, everything is smooth and the recovery is very good
Pros and Cons
- "Once you get it set up, everything is smooth, and the recovery is excellent."
- "Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that."
What needs improvement?
Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that.
For how long have I used the solution?
I've only been using Veeam for a couple of months.
What do I think about the scalability of the solution?
I'm a new client, we only use Veeam on three servers, so I'm not sure how scalable it is, but Veeam claims it's scalable. It's usually deployed in medium-sized enterprises.
How was the initial setup?
Veeam's installation was hectic. It was tough in the beginning, and the installation process took us a lot longer than we expected. It requires several other applications and has lots of dependencies.
What's my experience with pricing, setup cost, and licensing?
Veeam is in the same price range as Veritas and similar solutions in that segment.
What other advice do I have?
I rate Veeam eight out of 10. Once you get it set up, everything is smooth, and the recovery is excellent.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at SYSPRIME, s.r.l.
Feature rich, effective instant recovery, and responsive support
Pros and Cons
- "The most valuable features I have found to be Instant Recovery, quick restore and rollback, and asynchronous copy. It is a complete solution for our needs."
What is our primary use case?
We use Veeam Backup Replication for small businesses with on average 100 virtual machines.
What is most valuable?
The most valuable features I have found to be Instant Recovery, quick restore and rollback, and asynchronous copy. It is a complete solution for our needs.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately eight years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
Veeam Backup Replication is scalable. We adapt with many hardware and storage vendors, with no problems at all.
How are customer service and support?
The technical support is responsive and every time I have contacted them I received a quick and definitive solution to many problems.
What about the implementation team?
We to the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
The licensing is the worst part of Veeam Backup Replication because for the more complex situations and it's quite difficult and complex. In particular, when mixing different requirements the licensing model is complex. For example, mixing a virtual machine backup and a file server backup in the same installation can be somewhat difficult and is expensive.
What other advice do I have?
I rate Veeam Backup Replication a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Technical Solutions Architect at a computer software company with 51-200 employees
Stable with simplicity a key valuable feature
Pros and Cons
- "Simple and stable."
- "Immutability could be improved."
What is our primary use case?
The primary use case of this product is for disaster recovery and ransomware protection. It's also used for testing development.
What is most valuable?
I like this solution for its simplicity and stability.
What needs improvement?
The solution could be improved with easier immutability.
For how long have I used the solution?
I've been consulting on this solution for eight months.
How was the initial setup?
The initial setup is fairly straightforward. Depending on how the system is deployed, the implementation can take anywhere from one to six hours. We currently have five customers who have deployed Veeam Backup & Replication. We have two engineers who deploy this product.
What other advice do I have?
I recommend this solution and rate it eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Master Solutions Architect (APAC) / Data Protection Specialists at a tech company with 5,001-10,000 employees
VM backup and ease of use are the most valuable features.
What is most valuable?
VM backup and ease of use are the most valuable features.
How has it helped my organization?
It helps the discovery of the new VM. It allows me to use the same tools when we decided to move from VMware to Hyper-V.
What needs improvement?
The physical system support needs improvement. I know that the latest version has this feature, but it was too late as I am already using it for three years. For the time being, I have used another backup software (EMC NetWorker) and they seem to catch up a lot during the past few years.
For how long have I used the solution?
I have used this solution for three years.
What do I think about the stability of the solution?
Stability is good so far; hopefully, we will not have any problems.
Which solution did I use previously and why did I switch?
If one day the EMC NetWorker will offer same features, then I will have to switch as they offer more than what I want.
How was the initial setup?
The setup looks simple, you set it up once and forget .
What's my experience with pricing, setup cost, and licensing?
If they can give more add-ons (such as training) for the pricing.
Which other solutions did I evaluate?
We looked at EMC NetWorker and Veritas NetBackup.
What other advice do I have?
Keep it up.
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Updated: February 2025
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