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it_user163353 - PeerSpot reviewer
Senior Systems Engineer at a healthcare company with 501-1,000 employees
Vendor
It needs to be able to backup physical servers, but we are able to drastically reduce our backup and restore times.

What is most valuable?

The file level restore and the instant restore of a whole VM from a snapshot.

How has it helped my organization?

With this product we are able to drastically reduce our backup and restore times. We are able to have a true DR site with Veeams replication jobs.

What needs improvement?

It needs to be able to backup physical servers.

For how long have I used the solution?

I have used this solution for 3 years.

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Veeam Data Platform
March 2025
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What was my experience with deployment of the solution?

No deployment issues.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No issues with scalability, it is very easy to deploy an additional proxy server.

How are customer service and support?

Customer Service:

5/5.

Technical Support:

5/5.

Which solution did I use previously and why did I switch?

We previously used Backup exec and when we implemented virtualization, Veeam had a good price point and seemed logical.

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

We implemented in-house.

What was our ROI?

We have saved a lot on not having to buy additional licenses.

What's my experience with pricing, setup cost, and licensing?

I believe we initially spent 10k on implementation.

What other advice do I have?

Veeam is definitely a must for virtualized environments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1127400 - PeerSpot reviewer
Director at a tech services company with 201-500 employees
Real User
The incremental backup feature and the stability are perfect
Pros and Cons
  • "One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect."
  • "The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money."

What is our primary use case?

Veeam Backup & Replication is useful for disaster recovery. Apart from that, it happens now and again that you make a mistake somewhere, and you have to go back to a previous state of a machine. 

I work with both on-premise and a mixed environment. 

What is most valuable?

One of the most valuable features is the incremental backup. It is, of course, perfect because you have a lot of restore points, but you don't need all the space. The stability is also perfect. 

What needs improvement?

The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money. 

For how long have I used the solution?

I have been using this solution for about four years now. 

What do I think about the stability of the solution?

The stability is perfect. 

What do I think about the scalability of the solution?

I've never had a problem with scalability. I've got very big environments, but the biggest problem with Backup could be that you need a lot of space and you don't have that with Veeam. 

How are customer service and support?

We have contacted technical support a few times and they reacted fine. 

Which solution did I use previously and why did I switch?

We switched to Veeam a long time ago because it just works better. We get more consistent backups of our backup software. The previous backups gave us problems and Veeam just doesn't—it just works. 

How was the initial setup?

The initial setup is really easy. I don't remember the timeframe because it was too long ago, but with a new product, you always have to do a bit of reading. If I were to implement Veeam in a new network, I would guess I'd be done in the morning, no more than that. 

There are two or three people in our organization using this solution. As far as a technical team, you need to be aware of the systems youʻre backing up. If you're backing up SQL service or exchange service, then you need to know about your SQL server, but basic Windows knowledge and knowledge of the applications youʻre backing up are all you need to know. 

What about the implementation team?

With this one, we had one side set up by an integrator and the other, I did myself. If you are going to implement it, do a bit of reading yourself or let somebody who knows what they're doing do it for you, or do it together. 

What other advice do I have?

I rate Veeam Backup & Replication a nine and a half out of ten. I absolutely recommend Veeam Backup & Replication. I have been looking at a competitor lately and they seem to do the same thing as the vendors, however they were a lot cheaper, but we just couldn't get it to work. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Veeam Data Platform
March 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
Service Engineer at a performing arts with 201-500 employees
Real User
Once you get it set up, everything is smooth and the recovery is very good
Pros and Cons
  • "Once you get it set up, everything is smooth, and the recovery is excellent."
  • "Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that."

What needs improvement?

Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that.

For how long have I used the solution?

I've only been using Veeam for a couple of months. 

What do I think about the scalability of the solution?

I'm a new client, we only use Veeam on three servers, so I'm not sure how scalable it is, but Veeam claims it's scalable. It's usually deployed in medium-sized enterprises. 

How was the initial setup?

Veeam's installation was hectic. It was tough in the beginning, and the installation process took us a lot longer than we expected. It requires several other applications and has lots of dependencies.

What's my experience with pricing, setup cost, and licensing?

Veeam is in the same price range as Veritas and similar solutions in that segment. 

What other advice do I have?

I rate Veeam eight out of 10. Once you get it set up, everything is smooth, and the recovery is excellent. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at SYSPRIME, s.r.l.
Real User
Feature rich, effective instant recovery, and responsive support
Pros and Cons
  • "The most valuable features I have found to be Instant Recovery, quick restore and rollback, and asynchronous copy. It is a complete solution for our needs."

    What is our primary use case?

    We use Veeam Backup Replication for small businesses with on average 100 virtual machines.

    What is most valuable?

    The most valuable features I have found to be Instant Recovery, quick restore and rollback, and asynchronous copy. It is a complete solution for our needs.

    For how long have I used the solution?

    I have been using Veeam Backup Replication for approximately eight years.

    What do I think about the stability of the solution?

    The stability is good.

    What do I think about the scalability of the solution?

    Veeam Backup Replication is scalable. We adapt with many hardware and storage vendors, with no problems at all.

    How are customer service and support?

    The technical support is responsive and every time I have contacted them I received a quick and definitive solution to many problems.

    What about the implementation team?

    We to the implementation of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The licensing is the worst part of Veeam Backup Replication because for the more complex situations and it's quite difficult and complex. In particular, when mixing different requirements the licensing model is complex. For example, mixing a virtual machine backup and a file server backup in the same installation can be somewhat difficult and is expensive.

    What other advice do I have?

    I rate Veeam Backup Replication a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
    PeerSpot user
    reviewer1424022 - PeerSpot reviewer
    Technical Solutions Architect at a computer software company with 51-200 employees
    Real User
    Stable with simplicity a key valuable feature
    Pros and Cons
    • "Simple and stable."
    • "Immutability could be improved."

    What is our primary use case?

    The primary use case of this product is for disaster recovery and ransomware protection. It's also used for testing development. 

    What is most valuable?

    I like this solution for its simplicity and stability. 

    What needs improvement?

    The solution could be improved with easier immutability.

    For how long have I used the solution?

    I've been consulting on this solution for eight months. 

    How was the initial setup?

    The initial setup is fairly straightforward. Depending on how the system is deployed, the implementation can take anywhere from one to six hours. We currently have five customers who have deployed Veeam Backup & Replication. We have two engineers who deploy this product. 

    What other advice do I have?

    I recommend this solution and rate it eight out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    PeerSpot user
    Master Solutions Architect (APAC) / Data Protection Specialists at a tech company with 5,001-10,000 employees
    Real User
    VM backup and ease of use are the most valuable features.

    What is most valuable?

    VM backup and ease of use are the most valuable features.

    How has it helped my organization?

    It helps the discovery of the new VM. It allows me to use the same tools when we decided to move from VMware to Hyper-V.

    What needs improvement?

    The physical system support needs improvement. I know that the latest version has this feature, but it was too late as I am already using it for three years. For the time being, I have used another backup software (EMC NetWorker) and they seem to catch up a lot during the past few years.

    For how long have I used the solution?

    I have used this solution for three years.

    What do I think about the stability of the solution?

    Stability is good so far; hopefully, we will not have any problems.

    Which solution did I use previously and why did I switch?

    If one day the EMC NetWorker will offer same features, then I will have to switch as they offer more than what I want.

    How was the initial setup?

    The setup looks simple, you set it up once and forget .

    What's my experience with pricing, setup cost, and licensing?

    If they can give more add-ons (such as training) for the pricing.

    Which other solutions did I evaluate?

    We looked at EMC NetWorker and Veritas NetBackup.

    What other advice do I have?

    Keep it up.

    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    it_user233868 - PeerSpot reviewer
    IT Development Manager at a tech services company with 501-1,000 employees
    Consultant
    Using Veeam Cloud Connect you can backup and restore to and from the cloud.

    Valuable Features

    The usability in general, support and knowledge documentation. I also find the training, and webinars useful. Apart from this, it also has specific features that are useful such as easy restore functionalities, instant file-level recovery, integration with multiple storage vendors, and explorer for Exchange amongst others. Also, its replication is very simple and reliable, as well as the synthetic full backup.

    Lastly, Veeam Cloud Connect is another valuable feature. This allows you to backup and restore securely to and from the cloud. All you need to do is choose your cloud provider and it integrates into your systems.

    Improvements to My Organization

    It's affordability, ease of use, and reliability has allowed us to save both man-hours and money.

    Room for Improvement

    It needs to be able to integrate with more storage vendors, especially IBM and Dell.

    Use of Solution

    I've been using it for almost four years.

    Deployment Issues

    We have had no issues with the deployment.

    Stability Issues

    There have been no performance issues.

    Scalability Issues

    It's been able to scale for our needs.

    Customer Service and Technical Support

    7 to 8/10

    Initial Setup

    Very straightforward but knowledge is a must, especially if you have complex scenarios and if you want correct responses and performance.

    Implementation Team

    In-house implementation, we have a lot of skilled personel. Knowledge about the product and about backup theory in general is a must.

    Other Advice

    Try it! You can test it before buy it, almost without effort and you probably will forget a lot of other vendor solutions.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
    PeerSpot user
    it_user159807 - PeerSpot reviewer
    Sr. security/system engineer at a media company with 501-1,000 employees
    Real User
    It's a great product that has helped us replicate a very old database run on VM.

    What is most valuable?

    Its backup capabilities and also day to day replication.

    How has it helped my organization?

    We wanted to replicate a very old database which is running on VM. We were looking for solution long time and finally using this product we are able to do it.

    What needs improvement?

    I think it's fantastic, so none.

    For how long have I used the solution?

    2 years.

    What was my experience with deployment of the solution?

    No issues with deployment.

    What do I think about the stability of the solution?

    No issues with stability.

    What do I think about the scalability of the solution?

    No issues with scalability.

    How are customer service and technical support?

    Customer Service:

    5 out of 5.

    Technical Support:

    5 out of 5.

    Which solution did I use previously and why did I switch?

    No, this was our first.

    How was the initial setup?

    Very straightforward.

    What about the implementation team?

    In-house.

    Which other solutions did I evaluate?

    Yes, we evaluated SRM.

    Like I previously mentioned, we are using a very old database and even that database company didn't provide support. I tried to replicate it over WAN, and now by using Veeam, it works great. It was running on my regional site which had standalone VM with local storage and that's why Veeam worked fine compare to SRM.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.