Try our new research platform with insights from 80,000+ expert users
Sr. System Architect at a tech services company with 201-500 employees
Real User
A backup and replication solution with good documentation and technical support.
Pros and Cons
  • "The documentation is very good. It's also easy to install Veeam Backup and Replication."
  • "I don't see much room for improvement except that the price could be better."

What is our primary use case?

We use Veeam Backup and Replication for the virtual server. 

What is most valuable?

The documentation is very good. It's also easy to install Veeam Backup and Replication. They have also introduced a Continous Data Protection (CDP) feature, which is very good.

What needs improvement?

I don't see much room for improvement except that the price could be better. 

For how long have I used the solution?

I have been in a partnership with Veeam for about four years.

Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

Veeam Backup and Replication is a stable product.

What do I think about the scalability of the solution?

Veeam Backup and Replication is a scalable solution.

How are customer service and support?

Technical support is good.

Which solution did I use previously and why did I switch?

We use Commvault for the standalone server and VMware for different sites.

How was the initial setup?

The initial setup and implementation are straightforward. 

What about the implementation team?

Two of us can deploy this solution depending on the use case. Usually, one person is enough to maintain Veeam.

What's my experience with pricing, setup cost, and licensing?

The license is a bit expensive.

What other advice do I have?

I would recommend this product to potential users.

On a scale from one to ten, I would give Veeam Backup and Replication an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Sr. Executive Admin at a tech consulting company with 11-50 employees
Real User
An easy initial setup with technical support and the ability to handle multiple jobs
Pros and Cons
  • "The initial setup is very easy."
  • "The stability could be better, specifically in the cloud."

What is most valuable?

The VMR is the solution's most valuable aspect.

There is a great catchup backup quality to the solution.

We can have multiple jobs going so long as we have the proper licensing in effect. It's quite helpful.

The initial setup is very easy.

Technical support has been very good. They're helpful.

What needs improvement?

While we used the cloud and on-premises deployment models, on the cloud we found we had some issues and we moved to everything on-premises to counteract that.

The solution needs to fix its incremental sizing. Currently, we are facing an issue with the incremental backup. For example, with a normal user laptop, it is taking a huge amount of incremental backup on a daily basis - more than two, three DBS it is taking place on a daily basis. Much improvement is needed. Though the compression rate is good, what exactly they are backing up on daily basis for such a great extent is unresolved. We want to understand why this is happening.

The stability could be better, specifically in the cloud. We had bad experiences with the cloud. We were using Azure and we found some security issues in terms of ransomware. We relied on the cloud backup, however, the data in the cloud ended up also getting corrupted due to the ransomware. Data security is a huge concern on the cloud, in our experience. 

The scalability could be more effective.

For how long have I used the solution?

I've been using the solution for about two years at this point.

What do I think about the stability of the solution?

The stability is okay, however, it isn't as stable as we would like it to be. There could be some improvement.

We had issues with ransomware getting into the cloud backup and causing troubles for us. It's not as secure on the cloud as it needs to be.

What do I think about the scalability of the solution?

The scalability could be better. It isn't quite where we need it just yet.

We currently have 20 people using the solution. They are backing up the server time and users.

How are customer service and technical support?

We've been satisfied with the level of support we get from technical support. They are helpful and responsive. They've been good overall.

How was the initial setup?

The initial setup is not complex. It's very easy and very straightforward. A company should have no trouble with the process of deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing is pretty good. If you have it set up correctly, it allows the solution to take on multiple jobs.

What other advice do I have?

We have experience in both on-premises and cloud deployment models.

I'd rate the solution at a seven out of ten. While the on-premises deployment seems to be working well for us, the cloud has given us problems.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Implementation and Support Engineer at PRACSO S.R.L.
Real User
An easy-to-manage, stable, and scalable solution for disaster recovery and instant VM recovery
Pros and Cons
  • "The instant VM recovery feature is the most valuable. It is a very good tool for disaster recovery. It is also easy to manage."
  • "Its licensing needs to be improved. Its licensing has become complex since last December. They have changed the way the product is licensed, and there is a lot of confusion. Sometimes, when a new version comes, it seems that it has not been tested enough because I usually find some bugs in it. It could also have more integration with other virtualization products, such as desktop virtualization products and open-source virtualization products."

What is our primary use case?

We mainly use it for backup. We are using its latest version.

How has it helped my organization?

It protects us from losing data and having downtime.

What is most valuable?

The instant VM recovery feature is the most valuable. It is a very good tool for disaster recovery. It is also easy to manage.

What needs improvement?

Its licensing needs to be improved. Its licensing has become complex since last December. They have changed the way the product is licensed, and there is a lot of confusion.

Sometimes, when a new version comes, it seems that it has not been tested enough because I usually find some bugs in it. 

It could also have more integration with other virtualization products, such as desktop virtualization products and open-source virtualization products.

For how long have I used the solution?

I have been using this product for three years.

What do I think about the stability of the solution?

It is pretty stable.

What do I think about the scalability of the solution?

Its scalability is great. It offers a lot of options from the scalability point of view. 

We have many users of this solution. Most of the workers are using this solution for backup. 
We use it daily, and we are planning to keep using this solution.

How are customer service and technical support?

Their technical support is really good. Their responses are quick enough, and they are knowledgeable about the solution.

Which solution did I use previously and why did I switch?

We didn't use any other product.

How was the initial setup?

Its initial setup was pretty straightforward. It took me about four hours to implement everything and configure everything. You just need one administrator for its deployment and maintenance.

Which other solutions did I evaluate?

We did not evaluate any other product.

What other advice do I have?

I would recommend this product. It is a very good product. 

I would rate Veeam Backup & Replication an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user528894 - PeerSpot reviewer
Systems Engineer at a financial services firm with 1,001-5,000 employees
Vendor
Its backup, replication, monitoring and reporting features are valuable.

What is most valuable?

  • Backup
  • Replication
  • Monitoring
  • Reporting

How has it helped my organization?

It is fast, reliable and secure.

What needs improvement?

They need to find better ways for RDMs and to somehow backup physical servers.

For how long have I used the solution?

I have used it for five years.

What do I think about the stability of the solution?

I have not encountered any stability issues; the product is very stable.

What do I think about the scalability of the solution?

I have not encountered many scalability issues.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

Initial setup was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

They need to make better offers for SMB customers.

Which other solutions did I evaluate?

Before choosing this product, I did not exactly evaluate other options.

What other advice do I have?

Simply, if you have a decent virtual environment… Go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Implementation Engineer at a tech services company with 51-200 employees
Consultant
With storage integration, it has improved the backup windows and reduced the impact on the VMs.

Valuable Features

Backup and SureLab are this product’s most valuable features to me.

Improvements to My Organization

With storage integration, it has improved the backup windows and reduced the impact on the VMs. SureBackup has also come in handy when we are looking at updating applications. We kind of use it as a test environment.

Room for Improvement

I would like to see the ability to backup to cloud service providers such as Azure.

Use of Solution

I have used this solution for four years.

Deployment Issues

I have not encountered any issues with deployment or stability or scalability.

Customer Service and Technical Support

The level of technical support depends on the agreement.

Pricing, Setup Cost and Licensing

Pricing-wise, it’s expensive. However, the product is great and does what it says.

Other Solutions Considered

We also evaluated Veritas Backup Exec.

Other Advice

It is very easy to implement and by far a better product than any I have seen so far.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner
PeerSpot user
PeerSpot user
Director at a tech services company with 51-200 employees
Consultant
Instant VM recovery reduces the time to recover an entire virtual machine.

Valuable Features

U-AIR (Universal Application Item recovery) – This is an important feature as it saves lot of time and offers flexibility to recover anything without wasting too much time on complete image recovery.

Instant VM recovery – This feature miraculously reduces the time to recover an entire virtual machine to just a few minutes.

Sure Backup - This feature helps ensure backups are recoverable when required. Backup Drills need not be complex and time-consuming activities.

Improvements to My Organization

We are less of an end user than provider. But, yes, I’d like to mention a scenario where we have been able to churn out lost VMs in just minutes for our cloud customers.

This makes life easier for all IT professionals by ensuring a reliable and hassle-free backup and replication solution, and thus it is reliable business IT.

Room for Improvement

With each new release, this product breaks barriers. We expect to see this completely replace the entire backup solution landscape (supports virtual/non-virtual backup and DR solutions) for heterogeneous environment.

It’s always difficult, complex and expensive to keep different data protection solutions for different systems (physical servers, virtual servers, Windows/non-Windows environments, disaster recovery solution, end-point backup solution, media manager, dedupe box, etc.).

Use of Solution

We have been proposing and deploying this solution for the past 5-6 years. We have found this has helped improve data backup and recovery for customers, with predictable and scalable performance. At the same time, it has reduced overall cost for backup infrastructure.

Deployment Issues

No issues as such with stability and scalability, but from the deployment perspective, we expect it to support a hybrid environment - multiple-edition deployment within one single Veeam Backup Server instance. It should not require having the same edition.

Customer Service and Technical Support

Customer service and technical support is good and prompt.

Initial Setup

Veeam deployment and configuration is quite simple. The user interface is designed for ease of use and is intuitive.

Implementation Team

We deploy for others and for our own use in a cloud environment.

Other Solutions Considered

Being a system integration organization, we work with other backup & replication solutions, but after evaluation, we found Veeam to be a better solution for x86 virtualized environments.

Other Advice

I am rating it as excellent, due to its advance features and functionality for virtual environment backup and replication. But I have left a little room for improvement by including non-virtual environment B&R, to avoid having IT silos in a customer’s environment.

This product can certainly bring value and lot of visibility and control to virtualized IT environments. It fits very well with the virtualization and consolidation story.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Veeam Solution Provider and Veeam Cloud Partner.
PeerSpot user
Solutions Engineer at a tech company with 501-1,000 employees
Reseller
You can bring back up applications within five minutes if needed. When the disk capacity is getting low, you have to clear the backup disk & then perform the backup.

Valuable Features

Instant Veeam Recovery is invaluable as it has eliminated the need for High Availability as you can bring back up applications within five minutes if needed.

Improvements to My Organization

In term of cost saving, it does reflect the justification made to the management to invest on Veeam B&R rather than build a redundant high availability in either Virtualize or physical environment which is costly to manage and maintain. With IVR, you can also improve your recovery point objective (RPO) and recovery time objective (RTO) by bringing up the VM within a short period of time, thus minimizing the troubleshooting duration.

Room for Improvement

I'm not sure if others has the same issue as mine but the full recovery file (.VBK) growth is really causing our customer a headache as they have to perform a full backup, and when the disk capacity is getting low, you have to clear the backup disk and then perform the backup. The previous version seemed to have better integration as it removed blocks from the full VBK file during the backup.

Use of Solution

I've been working with it for around four to five years.

Deployment Issues

We have had no issues with the deployment.

Stability Issues

You have to plan for a higher disk throughput rate since the Veeam restore target is to disk, and the full recovery time can be a nightmare especially if you're recovering to thin disk which is super slow.

Scalability Issues

I have noticed in the new version has some issues with VBK growth which I didn't experience in the previous version. The VBK file will keep on growing, and although some features are added to contain the growth such as compaction & BitLocker, I've not seen any improvement yet.

Customer Service and Technical Support

So far they've been excellent except for one case. It was a Sev One incident, and an engineer only called me back eight hours after I logged it.

Initial Setup

It's really straightforward and very user friendly.

Implementation Team

We're a systems integrator and we deploy it to different environments. Veeam has great documentation for deployment and planning on their website. My only advice to is to include a scenario base during recovery for example, whenever you do IVR, expect throughput to be slow as it will be mounted from backup repository.

Other Solutions Considered

For most customers who don't have budget issues, we usually recommend Commvault. One of the reasons that we recommend Commvault is the ability for the corporate division to use it globally. I find Commvault has a better R&D team and can accommodate most hypervisors currently on the market. The latest one that Commvault supports is Nutanix AHV which has added value to its product portfolio. With the growing popularity of hyper converged systems, this decision is timely. However, Commvault price is high, and can be very expensive if you're going with their Capacity license. I just hope Veeam product team will include AHV compatibility in the next release.

Other Advice

Backup is not much of a concern, but for recovery you do have to plan for additional capacity especially when you want to redirect your restore. Veeam's planning recommendation should include for customers to assign a VM as a thick disk for recovery purposes.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a reseller of this product.
PeerSpot user
PeerSpot user
IT Manager at a tech services company with 51-200 employees
Consultant
Tape support is still not performing as expected; Veeam relates to backup as a repository instead of long term archive.

What is most valuable?

I started working with Veeam because of its replication capabilities. Later on when version 7 was released, with the addition of the tape support, I started migrating to pure Veeam environments.

What needs improvement?

Tape support is still not performing as expected (at least for my opinion) as Veeam relates to tape backup as a repository instead of a long term archive. Schedule options can be improved.

For how long have I used the solution?

Almost two years.

What was my experience with deployment of the solution?

No but you need to pay attention to small things that make a big difference. 

What do I think about the stability of the solution?

Usually it runs very smoothly.

What do I think about the scalability of the solution?

No, I have one rule regarding Veeam, use proxy!

Which solution did I use previously and why did I switch?

I used to work with Symantec backup exec / System recovery, IBM FastBack and Arcserve each one of them has its strength and weaknesses. The reason I switched to Veeam was the native support for virtual environments.

How was the initial setup?

Pretty straightforward and intuitive.

What about the implementation team?

I'm an integrator so I can't rate myself.

Which other solutions did I evaluate?

I've tested CA ARCserve High Availability (formally XoSoft) IBM FastBack (formally FilesX) and Double-Take Availability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.