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Architecture Expert at a tech services company with 51-200 employees
Real User
Quick to set up and deploy, stable, and supports continuous backup
Pros and Cons
  • "The most valuable feature is the continuous backup."
  • "In the future, I would like to see better support for direct backup to tape."

What is our primary use case?

Our primary use case is for the backup of our virtual machines.

What is most valuable?

The most valuable feature is the continuous backup.

What needs improvement?

At this point, my only complaint is about the licensing costs. We have not experienced any technical problems.

In the future, I would like to see better support for direct backup to tape.

For how long have I used the solution?

We have been using Veeam Backup & Replication for two weeks.

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What do I think about the stability of the solution?

This is a stable product and we haven't had any problems.

What do I think about the scalability of the solution?

Our installation is not very large, so scaling is no issue.

We have seven users who are operators.

How are customer service and support?

We have not needed to contact support.

How was the initial setup?

The initial setup was straightforward and the deployment was quite quick.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are paid yearly and the cost is about $12,000 Swiss Francs ($17,400 USD).

Which other solutions did I evaluate?

We did evaluate other options before adopting Veeam.

What other advice do I have?

This is absolutely a product that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1059954 - PeerSpot reviewer
Enterprise Chief Infrastructure Hosting & Cloud Architect with 5,001-10,000 employees
Real User
Good support, easy to set up, stable, and the on-premises version is doing a good job
Pros and Cons
  • "They provide good technical support and we are satisfied with the support we have received."
  • "The Cloud version is not ready, they need maturity and ease of deployment in terms of management."

What is our primary use case?

We are using this solution to back up all of the critical VMs and the critical server. It's applied on the server.

What is most valuable?

It's doing a good job.

What needs improvement?

Azure Cloud version support requires improvement. The on-premises is doing well.

I don't think that it is really ready. 

Ideally, the cloud version and the on-premises version can be managed through the same interface, but that is not the case with their cloud-native implementation. The cloud-native solution is completely disconnected from the on-premise solution. This is an area that needs to improve.

When we started to talk to them about the cloud, we were under the impression that it's was going to be the same console, and everything would be the same, but that is not the case.

The cloud offering as a SaaS and the integration with the cloud providers. We work with Azure, and I think they need better integration with Azure. 

Also, the consolidation between the on-premises solution and those going to the cloud should have the same user experience. That will allow them to manage two environments in the same place. That would be a very good feature to offer, and it would be helpful. 

If they could offer that feature it would probably put them ahead of their competitors.

The Cloud version is not ready, they need maturity and ease of deployment in terms of management.

For how long have I used the solution?

We have been using Veeam Backup & Replication in our organization for approximately six years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It's scalable.

We have a maximum of five users who system administrators. They are managing this solution and operating it.

How are customer service and technical support?

They provide good technical support and we are satisfied with the support we have received.

Which solution did I use previously and why did I switch?

I am not aware of what the organization had in place before I arrive. Veeam Backup & Replication was already in place before I arrived.

How was the initial setup?

The initial setup was straightforward.

I was not a part of the on-premises deployment, so I am not sure how long it took. I don't have an answer for that.

We don't require any staff to maintain this solution.

What about the implementation team?

We had the help of a reseller and the experience was good.

What's my experience with pricing, setup cost, and licensing?

I don't know what the costs are for sure, but I think that it's on a yearly basis.

I don't think there are any costs in addition to the standard licensing fee.

What other advice do I have?

In the near future, we will deploy the cloud version.

I would rate the Veeam Backup Replication on-premises version a ten out of ten, and for the Cloud version specifically with Azure, I would rate them a four out of ten.

I don't know how it performs with other Cloud providers.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
March 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
PeerSpot user
Senior System Engineer at a tech services company with 11-50 employees
Real User
The SQL table-level restore helps the customer to restore a single table instead of the entire database.

What is most valuable?

There are many features that include the SQL table-level restore, Instant VM Recovery, and SureBackup, which are valuable to us.

  • SQL table-level restore: It helps the customer to restore a single table instead of the entire database which reduces the backup window dramatically.
  • Instant VM Recovery: It helps in case of a VM crash down.
  • SureBackup: You are assured that your backup is recoverable.

How has it helped my organization?

We are a MSP and we deliver the best solutions to our customers.

Veeam was one of the key products available for the virtualized environment.

What needs improvement?

They have to expand their operations for the physical environment.

For how long have I used the solution?

I have used this solution for two years.

What do I think about the stability of the solution?

There were no stability issues. If VMware works fine, then you wont face any issues with Veeam.

How are customer service and technical support?

Since they don’t have any technical support center in India, I would like to rate it a 5 out of 10.

Which solution did I use previously and why did I switch?

As I have mentioned earlier, we are a MSP and we design solutions according to the customer's needs.

What's my experience with pricing, setup cost, and licensing?

Pricing is reasonable and the product is worth investing in.

Which other solutions did I evaluate?

We were evaluating Arcserve for the virtual environment. However, Veaam has better adaptability towards the virtual environment.

What other advice do I have?

VMware = Veeam is the best backup and replication solution.
Microsoft Hyper-V = Veeam is the best backup and replication solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

From what I have done scheduling is good in the new version at the Windows Agent. Also SQL and Exchange restores leverage the Veeam Explorers so you can restore a database or table even single emails.

See all 3 comments
it_user220182 - PeerSpot reviewer
Senior Systems Engineer at a tech vendor with 1,001-5,000 employees
Vendor
This is a good solution for a small to medium size company. The backup speed isn't lightening quick.

What is most valuable?

The reverse incremental feature is most valuable to us.

How has it helped my organization?

It is intuitive to use. It was easy to train IT guys how to use it.

What needs improvement?

I would like to see any backup process other than the snapshot backup.

For how long have I used the solution?

We have used the solution for four years.

What do I think about the stability of the solution?

Sometimes if a backup failed, it meant the snapshot was not removed. This could cause the VM to crash when it ran out of snapshot space.

What do I think about the scalability of the solution?

I didn't need it for our environment which had three ESX hosts and 50-60 VMs.

How are customer service and technical support?

I didn't use the technical support directly, but the guys reporting to me did. I believe they were fairly straightforward.

Which solution did I use previously and why did I switch?

I used a product called vRanger by Quest. They are very similar, but I decided to switch to Veeam after going to a VMware event and seeing that Veeam had become a partner of VMware. This gave me more confidence in their product.

How was the initial setup?

The setup was very simple as it's pretty much a default install.

What's my experience with pricing, setup cost, and licensing?

I see nothing different than what other vendors are doing, which is to price it at "per physical CPU". Just factor that in when looking at cost.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

This is a good solution for a small to medium size company. The backup speed isn't lightening quick. However, a lot depends on your environment and what you're backing up to i.e., NAS or SAN.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Manger at a energy/utilities company with 51-200 employees
Vendor
​After we started using it, we transferred all our 30 virtual servers in seven hours. They should support physical server backups, though I believe v9 will do this.

Valuable Features:

  • The ability to perform de-duplication is the most valuable feature for me.
  • It also performs SQL backups so that I can restore SQL database table bases. 
  • Replication time very good. For example, I can replicate 4TB data to the DR side in 5 hours with a 10 Mbps data line everyday.
  • Replica server tests on the DR side are very easy because I just need to power on the server on from there.

Improvements to My Organization:

After we started using Veeam, we transferred all our 30 virtual servers in seven hours to our disaster recovery side. 

Also, during our disaster recovery test w,e did not have any issues replicating servers.

Room for Improvement:

It should support physical servers, and as far as I know, v9 will do this.

Deployment Issues:

We had no issues deploying it.

Stability Issues:

It's been very stable.

Scalability Issues:

We can scale as needed.

Initial Setup:

I wasn't involved in the initial setup, but I haven't heard that it wasn't anything by straightforward.

Other Advice:

I would advise you to get it because some of the features are free.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Veeam is a great product as we use it and I am looking forward to V9 for the enhancements. I don't think natively it will back up physical servers and you still need the Endpoint product for this but can use a Veeam server repository.

it_user317904 - PeerSpot reviewer
Technical Architect at a government with 501-1,000 employees
Vendor
We can now leverage in-box Windows deduplication, giving us longer retention times and spaces to spare on our backup targets.​

What is most valuable?

  • Ease of use
  • Robustness
  • Scalability

How has it helped my organization?

Saves IT operations a lot of time and frustration.

Also, the ROI for our CFO is tremendous whereas we did not have data deduplication on our previous backup product, unless licensed at a cost higher/GB than buying storage. We can now leverage in-box Windows deduplication with excellent results. We have longer retention times and spaces to spare on our backup targets.

What needs improvement?

For now we’re pretty happy, but we’d like the ability to schedule.

Also, the configuration and fine tuning of the Fibre Channel based off host proxy where we leverage the SAN hardware VSS provider took some work and effort.

For how long have I used the solution?

I've used it for around 12 months.

What was my experience with deployment of the solution?

None, we did an extensive POC to get to know the product which helped us roll it out smoothly.

What do I think about the stability of the solution?

Once due to a Windows update. Veeam fixed this extremely rapidly.

What do I think about the scalability of the solution?

For now we have not. As long as you make sure to take care of any hardware bottle necks in the solution (source, target, network) we have been very happy with the results.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

Veeam’s technical support is very good, and their responsiveness in fixing issues like the one we had once after a Windows update sets an industry standard.

Which solution did I use previously and why did I switch?

We did, but I cannot disclose names. We left them because they were too expensive, not focused on customer needs, and in regards to virtualization they dropped the ball big time.

How was the initial setup?

It was straightforward initially, but see above re: configuration and fine-tuning.

What about the implementation team?

We did all the work in-house.

What was our ROI?

The ROI lies in the fact that we spend a lot less time dealing with failed and problematic backups.

What's my experience with pricing, setup cost, and licensing?

We spent time setting up a live POC to make sure Veeam B&R could deliver in our real world environment. After deciding to purchase it, we got it up and running with minimal effort. We’d done most of our testing & validation of the configuration in the POC.

Which other solutions did I evaluate?

We did, but I cannot disclose names.

What other advice do I have?

Ask for a trial license, get hands on experience with the product, ask for help when you need it and you’ll be pleasantly surprised by what it delivers.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
System Engineer at a healthcare company with 501-1,000 employees
Vendor
I retired Backup Exec, and added Veeam in place of it. This increased the backup scope and reduced tape usage.

What is most valuable?

The ability to perform exchange restores.

How has it helped my organization?

Surebackup allows verification of the backup. This provides a higher level of confidence.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

If there is a communication interruption (ping drops) between the proxy and the Veeam server, the backup fails.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

It's just below excellent.

Which solution did I use previously and why did I switch?

We previously used Backup Exec and ArcServe. These companies are too big to care even for their own products.

How was the initial setup?

It depends on the organizations structure and level of optimization.

What about the implementation team?

It was an in-house implementation.

What was our ROI?

Just recently, I retired Backup Exec, and added Veeam v8. This increased the backup scope by 30% and reduced tape usage by 70%

Which other solutions did I evaluate?

No, but the pricing was key.

What other advice do I have?

Try it. Spend maybe one hour a week on the phone with their engineer to tweak things before buying. The product practically sells itself.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Not sure why your backups fail with the Proxies but I have never had that issue. We have a physical Veeam server and 1 Proxy per host which works great for SAN based backups. Check with Support on that.

PeerSpot user
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company with 1,001-5,000 employees
Consultant
Veeam allowed us to use just one backup solution. It allows us to restore of single objects when the vm is mounted.

What is most valuable?

Deduplication, built-in wan accelerators, advanced monitoring, backup copy and tape drive integration, explorer for MS exchange, and replication feature.

How has it helped my organization?

We used to have many backup solutions for different purposes but Veeam allowed us to use just one backup solution to backup our vms and due to the granularity of the system, it allows us to restore of single objects when the vm is mounted.

What needs improvement?

Currently VEEAM doesnt back up VMs with physical raw device mappings.

For how long have I used the solution?

2 years.

What was my experience with deployment of the solution?

No problems with deployment.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No problems with scalability.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

Due to the flexibility and the above mentioned features.

How was the initial setup?

It was a simple click to install after reading the configuration guide and following it accordingly.

What about the implementation team?

I implemented it in-house.

What was our ROI?

Overall it is a good investment in that it has saved us the cost of maintaining different backup solutions within our environment.

What other advice do I have?

I would highly recommend it to anyone running an extensive virtual environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.