Sure Backup is valuable because of its capability to test every backup of virtual machines. Instant VM Recovery is also valuable as it provides us with rapid recovery of failed/lost VMs with a low recovery time objective (RTO).
Engineer with 51-200 employees
Instant VM Recovery is valuable as it provides us with rapid recovery of failed/lost VMs with a low recovery time objective (RTO).
What is most valuable?
How has it helped my organization?
Using Veeam as a primary backup tool for the virtual environment we were able to reduce drastically the backup windows and offer better services for provisioning VMs for both the testing and development environments.
What needs improvement?
We would like the ability to backup physical servers. Most organizations still have some of their applications and services running on physical hardware and do not want to deal with multiple backup solutions.
For how long have I used the solution?
I've been using it for four years.
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What was my experience with deployment of the solution?
Main issues were related to sizing the correct infrastructure as Veeam solution needs many components (such as Proxy Servers, Repositories, WAN Accelerators, etc.) for a complete Backup & Replication solution. For medium/large environments, initial configuration may take some time.
What do I think about the stability of the solution?
We have had no issues with the performance.
What do I think about the scalability of the solution?
It's been able to scale for our needs.
How are customer service and support?
I've not yet had to use their tech support.
How was the initial setup?
Veeam is very easy to setup. The installation is wizard-driven and will install any dependencies you might be missing.
What about the implementation team?
We did it in-house after receiving training from the vendor. In case your company does not have sufficient technical resources, the best option is to contract Professional Services from Veeam Partners.
What's my experience with pricing, setup cost, and licensing?
The price is very attractive and probably the lowest on the market for an enterprise backup tool.
Which other solutions did I evaluate?
For only virtual backups I have evaluated TSM and CommVault. Veeam is by far the solution that delivers a complete set of features for a small price. And the administration is much more easy.
What other advice do I have?
Do a PoC and compare cost x benefits with other solutions.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Veeam partner.
System Engineer at a healthcare company with 51-200 employees
I love the ability to either restore the entire VM or just a single file if needed, it saved us a lot of pain and money.
What is most valuable?
There is no one feature that is most important. I love the ability to either restore the entire VM or just a single file if needed. We have had to restore VMs both ways and it saved us a lot of pain and money. The speed of the restore jobs was extremely quick as well.
How has it helped my organization?
It has given us the ability to restore our systems very, very quickly. The backups run very quickly as well, which helps us free up bandwidth on our network.
What needs improvement?
They still don’t have a plugin for use with EMC Data Domain. All else is fantastic.
For how long have I used the solution?
We have been using Veeam Backup and Replication for about 3 years.
What was my experience with deployment of the solution?
No problems with deployment.
What do I think about the stability of the solution?
We have not had issues with stability.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
The customer service is excellent!
Technical Support:Technical support is fantastic. Not only do they understand the product very well, but they also help the end user to understand how to troubleshoot the issue as well. They are also really friendly and kind.
Which solution did I use previously and why did I switch?
Yes. Initially, we used Norton’s Backup Exec. We switched primarily because we were virtualizing our entire infrastructure
How was the initial setup?
It was pretty straightforward in my book. I thought it was very user-friendly. The documentation is very good as well.
What about the implementation team?
We did the entire implementation in-house.
What other advice do I have?
Check to see if they have a plug-in for your storage vendor.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Veeam Data Platform
October 2024
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CTO with 51-200 employees
We are able to restore VM very fast, with 0 downtime. Could have more APIs with storage from different vendors.
What is most valuable?
Granular restore and Vmware integration.
How has it helped my organization?
We are able to restore VM very fast, with 0 downtime.
What needs improvement?
More APIs with storage from different vendors.
For how long have I used the solution?
2 years.
What was my experience with deployment of the solution?
Issues with deployment - none.
What do I think about the stability of the solution?
Issues with stability - none
What do I think about the scalability of the solution?
Issues with scalability - none.
How are customer service and technical support?
Customer Service:
Very good.
Technical Support:Very good.
Which solution did I use previously and why did I switch?
HP Data Protector, we switched because Veeam was easier to manage and deploy.
How was the initial setup?
Straightforward.
What about the implementation team?
In-house one, my team has excellent expertise.
What was our ROI?
Almost instantly.
What's my experience with pricing, setup cost, and licensing?
Like 9000€.
Which other solutions did I evaluate?
None.
What other advice do I have?
Don't hesite to contact a Partner and ask them for a demo, you will love it!
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is partners with the vendor.
Presales Storage Solution Architect at Hewlett Packard Enterprise
Simple to use and great in virtualized environments
Pros and Cons
- "Veaam ONE is a very good product in virtualized environments."
- "I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated."
What is our primary use case?
The main use of Veeam ONE is to provide additional information on the backup environment, especially since the reporting in Veeam's base product doesn't give much information. Veeam ONE can add information like the number of jobs that fail and the percentage of those that succeed.
What is most valuable?
Veaam ONE is a very good product in virtualized environments. It's also very simple and doesn't require very deep knowledge to understand and use.
What needs improvement?
I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated. In the next solution, I would like Veeam to add support for other less-used hypervisors like Oracle VM, consolidating these products into one console.
What do I think about the stability of the solution?
Veeam ONE is stable and easy to use.
What do I think about the scalability of the solution?
The new licensing model is based on instances, so it's simple to scale.
How are customer service and support?
Veeam's technical support is good, I'm not aware of any big issues with it.
What's my experience with pricing, setup cost, and licensing?
Veeam has been raising its prices in the last two years, so it's now lacking some competitiveness in pricing, becoming too expensive compared to other solutions in the market.
What other advice do I have?
I would rate Veeam ONE as eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Directeur Technique Infastructure at a tech services company with 10,001+ employees
Expandable and a well-respected solution that has a lot of technical expertise available in the market
Pros and Cons
- "It is a global major solution for quite a lot of people."
- "The initial setup can get complex."
What is our primary use case?
We primarily use the solution for backup replication - mostly for Office 365 Backup and sometimes as a cloud backup.
What is most valuable?
It is a global major solution for quite a lot of people. That makes it easy to find somebody who knows how to work with Veeam Backup.
The scalability is good.
What needs improvement?
The solution needs to have the capacity to address more legacy workloads. For example, things like integration with tapes.
The initial setup can get complex.
For how long have I used the solution?
We've been working with the solution for a while.
What do I think about the scalability of the solution?
The solution can scale. It's a solution that is enabled me to 500 VMs.
How was the initial setup?
The initial setup can be complex.
Some environments can become really complex and big environments are often difficult.
For a small environment, deployment can be four days, including what must be done to achieve a real project. For a big environment, it depends, but it can be much longer.
Which other solutions did I evaluate?
We were evaluating Spectrum Protect Plus, but we are not really using it and we are not selling it.
What other advice do I have?
I'm a reseller.
We are always working with the latest upgrade.
I'd advise users to feel free to do a proof of concept to verify that it covers every use case that they need at least.
I'd rate the solution at an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Corporate Solutions Engineer at compulab
User friendly backup & replication solution suitable to be used for basic or advanced backups
Pros and Cons
- "The backup and replication features of this solution are most valuable."
- "I would prefer it if the backup console did not require use of a specified program but rather that it could be opened from any website."
What is our primary use case?
Our clients that use this solution are companies that requires basic to advanced backup solutions, including their own hardware.
What is most valuable?
The backup and replication features of this solution are most valuable.
What needs improvement?
I would prefer it if the backup console did not require use of a specified program, but rather that it could be opened from any website.
For how long have I used the solution?
We have been a partner of Veeam for five years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We don't use the Veeam support service regularly.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
This solution is very user-friendly. The first time you use it, you can download the trial, so you don't need to pay for it to test it.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Infrastructure Lead at a computer software company with 51-200 employees
Good portability, good scalability, and easy to set up
Pros and Cons
- "Its portability and being able to back up between different platforms are the most valuable features."
- "There is always some room for improvement, especially with some of the different technologies such as DB2. Commvault has a DB2 agent, but Veeam still doesn't have it. We have to use the universal one for it."
What is most valuable?
Its portability and being able to back up between different platforms are the most valuable features.
What needs improvement?
There is always some room for improvement, especially with some of the different technologies such as DB2. Commvault has a DB2 agent, but Veeam still doesn't have it. We have to use the universal one for it.
Although this is not really something that comes too much from the Veeam side, there could be more integration with the storage for snapshots. I know that some products that we use would need it, but I think that also comes more from the storage suppliers.
For how long have I used the solution?
I have been using it for about 10 years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is very good at scalability.
How are customer service and support?
Their support was very good when I needed support back in South Africa.
Which solution did I use previously and why did I switch?
We currently are on Commvault, and we're also on Veeam, but we are busy putting forward a design to migrate from Commvault to Veeam for our company.
How was the initial setup?
Its initial setup is easy.
What other advice do I have?
I would rate it a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
CTO at SoferTech
Easy to use, simple installation, and stable
Pros and Cons
- "The solution is simple to use."
- "The solution could improve by allowing the ability to do monitoring and traffic aggregation in the whole virtual network environment."
What is our primary use case?
We are using Veeam ONE to monitor our environment.
What is most valuable?
The solution is simple to use.
What needs improvement?
The solution could improve by allowing the ability to do monitoring and traffic aggregation in the whole virtual network environment.
For how long have I used the solution?
I have been using this solution for approximately eight years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is highly scalable in the virtual environment.
How are customer service and technical support?
The support team Veeam can be available 24 hours a day seven days a week depending on your license agreement. However, in Veeam ONE the support query availability is not as good as other solutions they offer.
How was the initial setup?
Veeam ONE is straightforward to implement.
What's my experience with pricing, setup cost, and licensing?
If you have Veeam Backup and Replication with the essential license then this solution is free. If you were to purchase Veeam ONE by itself it is priced cheaper than competitors.
What other advice do I have?
I rate Veeam ONE a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Updated: October 2024
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Veeam is working on storage snapshot integration and version 9 has some coming. Hopefully Nimble one day.