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Implementation and Support Engineer at PRACSO S.R.L.
Real User
An easy-to-manage, stable, and scalable solution for disaster recovery and instant VM recovery
Pros and Cons
  • "The instant VM recovery feature is the most valuable. It is a very good tool for disaster recovery. It is also easy to manage."
  • "Its licensing needs to be improved. Its licensing has become complex since last December. They have changed the way the product is licensed, and there is a lot of confusion. Sometimes, when a new version comes, it seems that it has not been tested enough because I usually find some bugs in it. It could also have more integration with other virtualization products, such as desktop virtualization products and open-source virtualization products."

What is our primary use case?

We mainly use it for backup. We are using its latest version.

How has it helped my organization?

It protects us from losing data and having downtime.

What is most valuable?

The instant VM recovery feature is the most valuable. It is a very good tool for disaster recovery. It is also easy to manage.

What needs improvement?

Its licensing needs to be improved. Its licensing has become complex since last December. They have changed the way the product is licensed, and there is a lot of confusion.

Sometimes, when a new version comes, it seems that it has not been tested enough because I usually find some bugs in it. 

It could also have more integration with other virtualization products, such as desktop virtualization products and open-source virtualization products.

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February 2025
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For how long have I used the solution?

I have been using this product for three years.

What do I think about the stability of the solution?

It is pretty stable.

What do I think about the scalability of the solution?

Its scalability is great. It offers a lot of options from the scalability point of view. 

We have many users of this solution. Most of the workers are using this solution for backup. 
We use it daily, and we are planning to keep using this solution.

How are customer service and support?

Their technical support is really good. Their responses are quick enough, and they are knowledgeable about the solution.

Which solution did I use previously and why did I switch?

We didn't use any other product.

How was the initial setup?

Its initial setup was pretty straightforward. It took me about four hours to implement everything and configure everything. You just need one administrator for its deployment and maintenance.

Which other solutions did I evaluate?

We did not evaluate any other product.

What other advice do I have?

I would recommend this product. It is a very good product. 

I would rate Veeam Backup & Replication an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CEO at East Harlem Council for Human Services, Inc.
Reseller
Reliable backup that is easy to install and deploy, with good support
Pros and Cons
  • "The most valuable feature of this solution is the recuperation of the weaker machines."
  • "Pricing can be improved."

What is our primary use case?

We also provide services to our customers.

We use this solution to backup virtual machines.

What is most valuable?

The most valuable feature of this solution is the recuperation of the weaker machines.

What needs improvement?

Pricing can be improved.

For how long have I used the solution?

I have been using Veeam Backup & Replication for between six and seven years.

We are using version 11.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We can deploy as many virtual machines as we have in our environment.

We have approximately 25 users in our company.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

Once you know the concept, it is very easy to install and setup.

The deployment time varies on how many machines you have.

In one week, you can have a very good installation.

What's my experience with pricing, setup cost, and licensing?

They could work at providing a better price.

What other advice do I have?

It is a very good product. It does what it takes to backup virtual machines. It is easy to set up and it is very quick.

So far, there isn't anything that I don't like and we are very happy with it.

I would rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Veeam Data Platform
February 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Architecture Expert at a tech services company with 51-200 employees
Real User
Quick to set up and deploy, stable, and supports continuous backup
Pros and Cons
  • "The most valuable feature is the continuous backup."
  • "In the future, I would like to see better support for direct backup to tape."

What is our primary use case?

Our primary use case is for the backup of our virtual machines.

What is most valuable?

The most valuable feature is the continuous backup.

What needs improvement?

At this point, my only complaint is about the licensing costs. We have not experienced any technical problems.

In the future, I would like to see better support for direct backup to tape.

For how long have I used the solution?

We have been using Veeam Backup & Replication for two weeks.

What do I think about the stability of the solution?

This is a stable product and we haven't had any problems.

What do I think about the scalability of the solution?

Our installation is not very large, so scaling is no issue.

We have seven users who are operators.

How are customer service and technical support?

We have not needed to contact support.

How was the initial setup?

The initial setup was straightforward and the deployment was quite quick.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are paid yearly and the cost is about $12,000 Swiss Francs ($17,400 USD).

Which other solutions did I evaluate?

We did evaluate other options before adopting Veeam.

What other advice do I have?

This is absolutely a product that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior System Engineer at a tech services company with 11-50 employees
Real User
The SQL table-level restore helps the customer to restore a single table instead of the entire database.

What is most valuable?

There are many features that include the SQL table-level restore, Instant VM Recovery, and SureBackup, which are valuable to us.

  • SQL table-level restore: It helps the customer to restore a single table instead of the entire database which reduces the backup window dramatically.
  • Instant VM Recovery: It helps in case of a VM crash down.
  • SureBackup: You are assured that your backup is recoverable.

How has it helped my organization?

We are a MSP and we deliver the best solutions to our customers.

Veeam was one of the key products available for the virtualized environment.

What needs improvement?

They have to expand their operations for the physical environment.

For how long have I used the solution?

I have used this solution for two years.

What do I think about the stability of the solution?

There were no stability issues. If VMware works fine, then you wont face any issues with Veeam.

How are customer service and technical support?

Since they don’t have any technical support center in India, I would like to rate it a 5 out of 10.

Which solution did I use previously and why did I switch?

As I have mentioned earlier, we are a MSP and we design solutions according to the customer's needs.

What's my experience with pricing, setup cost, and licensing?

Pricing is reasonable and the product is worth investing in.

Which other solutions did I evaluate?

We were evaluating Arcserve for the virtual environment. However, Veaam has better adaptability towards the virtual environment.

What other advice do I have?

VMware = Veeam is the best backup and replication solution.
Microsoft Hyper-V = Veeam is the best backup and replication solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

From what I have done scheduling is good in the new version at the Windows Agent. Also SQL and Exchange restores leverage the Veeam Explorers so you can restore a database or table even single emails.

See all 3 comments
it_user220182 - PeerSpot reviewer
Senior Systems Engineer at a tech vendor with 1,001-5,000 employees
Vendor
This is a good solution for a small to medium size company. The backup speed isn't lightening quick.

What is most valuable?

The reverse incremental feature is most valuable to us.

How has it helped my organization?

It is intuitive to use. It was easy to train IT guys how to use it.

What needs improvement?

I would like to see any backup process other than the snapshot backup.

For how long have I used the solution?

We have used the solution for four years.

What do I think about the stability of the solution?

Sometimes if a backup failed, it meant the snapshot was not removed. This could cause the VM to crash when it ran out of snapshot space.

What do I think about the scalability of the solution?

I didn't need it for our environment which had three ESX hosts and 50-60 VMs.

How are customer service and technical support?

I didn't use the technical support directly, but the guys reporting to me did. I believe they were fairly straightforward.

Which solution did I use previously and why did I switch?

I used a product called vRanger by Quest. They are very similar, but I decided to switch to Veeam after going to a VMware event and seeing that Veeam had become a partner of VMware. This gave me more confidence in their product.

How was the initial setup?

The setup was very simple as it's pretty much a default install.

What's my experience with pricing, setup cost, and licensing?

I see nothing different than what other vendors are doing, which is to price it at "per physical CPU". Just factor that in when looking at cost.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

This is a good solution for a small to medium size company. The backup speed isn't lightening quick. However, a lot depends on your environment and what you're backing up to i.e., NAS or SAN.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Manger at a energy/utilities company with 51-200 employees
Vendor
​After we started using it, we transferred all our 30 virtual servers in seven hours. They should support physical server backups, though I believe v9 will do this.

Valuable Features:

  • The ability to perform de-duplication is the most valuable feature for me.
  • It also performs SQL backups so that I can restore SQL database table bases. 
  • Replication time very good. For example, I can replicate 4TB data to the DR side in 5 hours with a 10 Mbps data line everyday.
  • Replica server tests on the DR side are very easy because I just need to power on the server on from there.

Improvements to My Organization:

After we started using Veeam, we transferred all our 30 virtual servers in seven hours to our disaster recovery side. 

Also, during our disaster recovery test w,e did not have any issues replicating servers.

Room for Improvement:

It should support physical servers, and as far as I know, v9 will do this.

Deployment Issues:

We had no issues deploying it.

Stability Issues:

It's been very stable.

Scalability Issues:

We can scale as needed.

Initial Setup:

I wasn't involved in the initial setup, but I haven't heard that it wasn't anything by straightforward.

Other Advice:

I would advise you to get it because some of the features are free.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Veeam is a great product as we use it and I am looking forward to V9 for the enhancements. I don't think natively it will back up physical servers and you still need the Endpoint product for this but can use a Veeam server repository.

it_user317904 - PeerSpot reviewer
Technical Architect at a government with 501-1,000 employees
Vendor
We can now leverage in-box Windows deduplication, giving us longer retention times and spaces to spare on our backup targets.​

What is most valuable?

  • Ease of use
  • Robustness
  • Scalability

How has it helped my organization?

Saves IT operations a lot of time and frustration.

Also, the ROI for our CFO is tremendous whereas we did not have data deduplication on our previous backup product, unless licensed at a cost higher/GB than buying storage. We can now leverage in-box Windows deduplication with excellent results. We have longer retention times and spaces to spare on our backup targets.

What needs improvement?

For now we’re pretty happy, but we’d like the ability to schedule.

Also, the configuration and fine tuning of the Fibre Channel based off host proxy where we leverage the SAN hardware VSS provider took some work and effort.

For how long have I used the solution?

I've used it for around 12 months.

What was my experience with deployment of the solution?

None, we did an extensive POC to get to know the product which helped us roll it out smoothly.

What do I think about the stability of the solution?

Once due to a Windows update. Veeam fixed this extremely rapidly.

What do I think about the scalability of the solution?

For now we have not. As long as you make sure to take care of any hardware bottle necks in the solution (source, target, network) we have been very happy with the results.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

Veeam’s technical support is very good, and their responsiveness in fixing issues like the one we had once after a Windows update sets an industry standard.

Which solution did I use previously and why did I switch?

We did, but I cannot disclose names. We left them because they were too expensive, not focused on customer needs, and in regards to virtualization they dropped the ball big time.

How was the initial setup?

It was straightforward initially, but see above re: configuration and fine-tuning.

What about the implementation team?

We did all the work in-house.

What was our ROI?

The ROI lies in the fact that we spend a lot less time dealing with failed and problematic backups.

What's my experience with pricing, setup cost, and licensing?

We spent time setting up a live POC to make sure Veeam B&R could deliver in our real world environment. After deciding to purchase it, we got it up and running with minimal effort. We’d done most of our testing & validation of the configuration in the POC.

Which other solutions did I evaluate?

We did, but I cannot disclose names.

What other advice do I have?

Ask for a trial license, get hands on experience with the product, ask for help when you need it and you’ll be pleasantly surprised by what it delivers.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
System Engineer at a healthcare company with 501-1,000 employees
Vendor
I retired Backup Exec, and added Veeam in place of it. This increased the backup scope and reduced tape usage.

What is most valuable?

The ability to perform exchange restores.

How has it helped my organization?

Surebackup allows verification of the backup. This provides a higher level of confidence.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

If there is a communication interruption (ping drops) between the proxy and the Veeam server, the backup fails.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

It's just below excellent.

Which solution did I use previously and why did I switch?

We previously used Backup Exec and ArcServe. These companies are too big to care even for their own products.

How was the initial setup?

It depends on the organizations structure and level of optimization.

What about the implementation team?

It was an in-house implementation.

What was our ROI?

Just recently, I retired Backup Exec, and added Veeam v8. This increased the backup scope by 30% and reduced tape usage by 70%

Which other solutions did I evaluate?

No, but the pricing was key.

What other advice do I have?

Try it. Spend maybe one hour a week on the phone with their engineer to tweak things before buying. The product practically sells itself.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Not sure why your backups fail with the Proxies but I have never had that issue. We have a physical Veeam server and 1 Proxy per host which works great for SAN based backups. Check with Support on that.

Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.