Previously, a backup expert would be required to get a backup product to function properly. With Veeam Backup and Restore, things are so simple and efficient that you do not need to spend hours on end configuring the product. This allows engineers to focus on other business critical applications.
Business Development Consultant at a tech vendor with 51-200 employees
Instant VM restore is one of the most valuable features of this product.
Pros and Cons
- "It lets you verify a backup with the least amount of effort."
- "Offering mobile apps that give engineers a global view of his backup regime would be a "nice to have" feature."
How has it helped my organization?
What is most valuable?
Instant VM restore is one of the coolest functions within this product. It lets you verify a backup with the least amount of effort, especially when backing up a VM before running some maintenance.
What needs improvement?
Offering mobile apps that give engineers a global view of his backup regime would be a "nice to have" feature.
What do I think about the stability of the solution?
We have experienced no stability issues at all.
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What do I think about the scalability of the solution?
We have not yet had any stability issues. I have deployed this product in very large environments and I have never been limited with its scalability.
How are customer service and support?
There is room for improvement. However, when compared to other products, the support is on the good side.
Which solution did I use previously and why did I switch?
I haven’t used any other solution. I have always used this product for VM backups.
How was the initial setup?
Since scalability is simple, i.e., you can deploy a proxy or add a new gateway, the initial setup is also simple.
What's my experience with pricing, setup cost, and licensing?
The pricing makes sense, especially with the number of VMs you can fit on one socket nowadays. Since pricing is per socket, it is not expensive to add capacity as you go along.
Which other solutions did I evaluate?
Fortunately or unfortunately, I did not look at other options.
What other advice do I have?
Make sure not to overlook the network capacity during the planning stage. This obviously depends on your backup set and has to be given more importance if your backup set is considerable.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Partner with Veeam.
Senior IT Systems Administrator at a energy/utilities company with 501-1,000 employees
The monitoring, reporting and capacity planning features are valuable.
What is most valuable?
- Monitoring
- Reporting
- Capacity planning
How has it helped my organization?
It allows us to proactively monitor of virtual infrastructure, and has reduced downtime.
What needs improvement?
Reduce the use of dark colors in the product interfaces (GUI).
For how long have I used the solution?
I have used it for five years.
What do I think about the stability of the solution?
No stability issues encountered so far.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
Technical support is not so good:
- Communication issues due to language differences
- Slow responses
Which solution did I use previously and why did I switch?
We previously used IBM & Microsoft solutions.
How was the initial setup?
Initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
Licenses are getting costlier whenever there is a new version.
Which other solutions did I evaluate?
Before choosing this product, we also evaluated VMTurbo & VMware Operations Manager.
What other advice do I have?
It’s a great product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Infrastructure Executive at a energy/utilities company with 51-200 employees
By using an adequate number of backup proxies, more jobs can be executed simultaneously.
Valuable Features
Application data recovery works great in our environment especially restoring MS Exchange mailbox items. There are cases where emails or attachments which can back date to more than 12 months old are needed by users.
Improvements to My Organization
Backup and recovery windows have been significantly improved. By using an adequate number of backup proxies, more jobs can be executed simultaneously. Image replication for DRP and Sure backup to verify data consistency have also met our audit criteria for data protection objectives.
Room for Improvement
We expect to see more integrations from the software company with storage vendors. Especially on dedupe appliances and non unified storage arrays. This will help us to cut down the storage investment cost and have more flexibility on hardware choices. Also, there are demands to protect data on end user computers and devices. Hope to see more update in this area in near future.
Use of Solution
I've been using it for five years.
Deployment Issues
We have had no issues with the deployment.
Stability Issues
We have experienced slow backup performance, however it was been rectified in the latest release, and they have added a feature for processing parallel jobs.
Scalability Issues
With limited storage space available, we have to use reverse incremental backup to keep only one set of full backup on the latest date. This helps us to manage the free space and make sure fast recovery always available.
Customer Service and Technical Support
The tech support is always there to help out but you need to take note of the time difference. They don't seems to have dedicated resource to cover the APAC time zone from what I have experienced.
Initial Setup
Setup is straightforward, so just follow the wizard, but make sure you've got a plan for your storage sizing and backup retention policy. The challenging part will always be the sizing and how you place your backup proxy to make sure backup performance is top.
Implementation Team
We performed an in-house setup. You need to make sure there is a proper planning especially if snapshot backup is needed on storage array. This feature makes sure that no VM snapshot committed to a virtual server can cause a ping drop, and this is crucial on sensitive servers. The requirement to make it happen is likely to have the Veeam server running on a physical box with direct connectivity to storage array.
Pricing, Setup Cost and Licensing
Worth the money especially if you have high consolidation ratio per physical host.
Other Solutions Considered
I have tried a few other products, some of them are meant for multi-platform (virtual and physical), or as a native backup solution. We ended up with Veeam as we are a fully virtualized environment and the features and product capabilities have met our requirements.
Other Advice
It suits all the needs for a fully virtualized environment, just make sure you have proper planning on the storage sizing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at a computer software company with 501-1,000 employees
Veeam Cloud Connect is a new feature that will make integrating service providers even more simple to store backups outside your datacenter
Originally posted at http://www.v-strange.de/index....
Veeam released the new version of Backup&Replication v8. The new version contains more than 200 new features and functions and several bugfixes to v7 patch3.
Additionally v8 GA code will include a workaround for the newly found VMware CBT bug.
As a VCP we already got access to the RTM code so I had already the chance to take a closer look to the new features. Most of them are improvements "under the hood" and only a few could be seen as "killer features" but they all make VBR an even better and more comprehensive backup solution.
Let's have a look at the "What's new" document to see which features are really cool and a must-have. You can find the document here.
- Storage Snapshot Integration for NetApp. For all NetApp customers a must-have as Veeam extends the features of NetApp snapshots.
- Veeam Explorers for Active Directory and SQL Server. Especially the SQL Explorer and the added transaction log handling is one of the most demanded features of v8.
- EMC DataDomain boost integration. For all of the EMC customers that want to speed up storing backups to DataDomain systems.
- Encryption. Now you can encrypt your backup files to protect them if you store them outside your security barrier.
- Enhanced replication and failover plans. This is cool if you thought about buying VMware Site Recovery Manager as most features of SRM can now be delivered by Veeam.
- Veeam Cloud Connect. This new feature will make integrating service providers even more simple to store backups outside your datacenter. Tape is now one step closer to the edge...
- Backup I/O control. This feature will reduce load on production datastores during backup times when latency incraeses above a given threshold.
- Self restore portal. This feature will give local admins of backed up VMs to recover objects directly from within the VM thus reducing load on the backup admins or service desk.
- Forever incremental backup mode. This is a real killer feature. Standard incremental mode is fast but needs synthetic fulls to be reliable consistent. Reversed incremental backup is slower (up to 3x) but doesn't need synthetic fulls. Forever incremental combines the best of both worlds by allowing to create only incrementals but injecting older incrs into the full to reduce the number of restore points. Cool......
- Pre-job-script. Everyone ever had to handle pre and post backup scripts know that you have to switch to VMware Tools quiescening. This is unreliable and a bit strange to configure so integrating this functionality into Veeam is a pain killer.
- Parallel Guest File Indexing. Formerly you had to wait for the indexing to finish before the backup started. On large fileservers this could easily take 10-30mins. Now indexing is done during the backup.
- Linux guest file indexing. Self-explaining.
- Snapshot Hunter. This feature wills can for orphaned snapshots similar to the "Consolidation needed" feature in vSphere 5.x. This will add additional security as orphaned snapshots are now being discovered and consolidated automatically.
- Remote tape server. For all that still use tape you can now delegate the tape role to any Windows based server known to Veeam.
- Dedup storage support. Additional support for ExaGrid and HP StoreOnce dedup devices.
- SAN restore for thick provisioned disks. For thin provisioned disks it's still a performance problem so it's currently not supported but thick provisioned disks work. If you use 10GbE this feature isn't very important for you.
All other features raise the easiness of backup handling but can be considered to be minor enhancements. Some new features are already included in other backup tools and simply make Veeam more comfortable but that's okay.
I still miss some functionality and hope it will be added to VBR in the next releases:
- Support for DataCore storage. We have plenty of DataCore users here that also use Veeam. It shouldn't be that difficult to add DataCore to the list of supportet storage vendors.
- Search for folders in Enterprise Manager FLR. You're still restricted to searh for files but what if your user deletes a whole folder and can't remember the name of any file within this folder?
- Higher level of integration of VBR into VMware vSphere web client. Though you can now start VeeamZIP backups from within the web client, standard backup or replication jobs are still unavailable to configure or even start from the vSphere client. As EM can handle these options and fully supports RESTful API it shouldn't be a big problem for a tighter integration.
- Why do you still need EM to do 1-click restores? It would be much easier to search for files from within the Veeam GUI rather than using a second "application" for restoring single objects.
- vPower NFS on Linux repositories as NFS is native on Linux and should be a bit faster than the emulation on top of Windows.
Nevertheless, as far as I can see from the first real-world tests and the what's new document, Veeam Backup&Replication is getting more and more mature and can easily be an option for higher-priced backup tools. If they now add an extended support for physical systems why should you use any other tool than this one?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Nice review. v9.5 has come even further than v8 from your review with multiple enhancements and updates including Nimble Storage integration. Also Update 1 has vSphere 6.5 support which is very welcomed.
Technical Architect at a government with 501-1,000 employees
We can now leverage in-box Windows deduplication, giving us longer retention times and spaces to spare on our backup targets.
What is most valuable?
- Ease of use
- Robustness
- Scalability
How has it helped my organization?
Saves IT operations a lot of time and frustration.
Also, the ROI for our CFO is tremendous whereas we did not have data deduplication on our previous backup product, unless licensed at a cost higher/GB than buying storage. We can now leverage in-box Windows deduplication with excellent results. We have longer retention times and spaces to spare on our backup targets.
What needs improvement?
For now we’re pretty happy, but we’d like the ability to schedule.
Also, the configuration and fine tuning of the Fibre Channel based off host proxy where we leverage the SAN hardware VSS provider took some work and effort.
For how long have I used the solution?
I've used it for around 12 months.
What was my experience with deployment of the solution?
None, we did an extensive POC to get to know the product which helped us roll it out smoothly.
What do I think about the stability of the solution?
Once due to a Windows update. Veeam fixed this extremely rapidly.
What do I think about the scalability of the solution?
For now we have not. As long as you make sure to take care of any hardware bottle necks in the solution (source, target, network) we have been very happy with the results.
How are customer service and technical support?
Customer Service:
It's excellent.
Technical Support:Veeam’s technical support is very good, and their responsiveness in fixing issues like the one we had once after a Windows update sets an industry standard.
Which solution did I use previously and why did I switch?
We did, but I cannot disclose names. We left them because they were too expensive, not focused on customer needs, and in regards to virtualization they dropped the ball big time.
How was the initial setup?
It was straightforward initially, but see above re: configuration and fine-tuning.
What about the implementation team?
We did all the work in-house.
What was our ROI?
The ROI lies in the fact that we spend a lot less time dealing with failed and problematic backups.
What's my experience with pricing, setup cost, and licensing?
We spent time setting up a live POC to make sure Veeam B&R could deliver in our real world environment. After deciding to purchase it, we got it up and running with minimal effort. We’d done most of our testing & validation of the configuration in the POC.
Which other solutions did I evaluate?
We did, but I cannot disclose names.
What other advice do I have?
Ask for a trial license, get hands on experience with the product, ask for help when you need it and you’ll be pleasantly surprised by what it delivers.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Network Engineer at a financial services firm with 501-1,000 employees
Off-site replication was good and gave us a reliable backup, but direct SAN-to-SAN replication needs improvement.
What is most valuable?
Off-site replication was good.
How has it helped my organization?
We were struggling with having software that would give us reliable backup and when we implemented the Veeam solution, it solved the problem for us.
What needs improvement?
Direct SAN to SAN replication – it didn’t integrate well with the 3PAR SAN that we had.
For how long have I used the solution?
I've used it for about four years.
What was my experience with deployment of the solution?
No issues – easy deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues – it scaled to our needs.
How are customer service and technical support?
Customer Service:
Never had to use them – that’s a good sign.
Technical Support:Never had to use them – that’s a good sign.
Which solution did I use previously and why did I switch?
We were using Comvault for part of our backups and when Comvault allowed their SAN snapshotting we switched it all over.
Which other solutions did I evaluate?
We looked at a couple but it was cheaper to just go with Comvault across the board and pay one fee.
What other advice do I have?
Do a live demo or trial – make sure it’s a good fit for what you need.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Generally all San to San back ups will experience problems with all vendors. Make you life easier move to Exablox NAS solutions.
System Engineer at a energy/utilities company with 51-200 employees
Previously used a different solution, but Veeam was easier to setup and use. Very good product for a mid-range company.
How has it helped my organization?
Able to backup virtual servers and setup and DR for critical applications.
What needs improvement?
File recovery could be better.
For how long have I used the solution?
Two years.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No problems with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
I would rate the customer service as a 4/5.
Technical Support:I would rate technical support a 5/5.
Which solution did I use previously and why did I switch?
Yes, Veeam was easier to setup and use.
How was the initial setup?
Easy to setup without any complexities. Finding the area to insert your license was a bit challenging.
What about the implementation team?
In-house.
What's my experience with pricing, setup cost, and licensing?
Between $500-1000.
Which other solutions did I evaluate?
No.
What other advice do I have?
Very good product for a mid-range company. Backup and recovery is made easy. DR snapshots are great and easy to restore when needed.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Senior Systems Engineer at a tech vendor with 51-200 employees
Very fast & reliable. I'd like to be able to do both VMware & Hyper-V backups at the same time.
What is most valuable?
Backup, Restore, Replication
How has it helped my organization?
Very fast & reliable backup, less management, fast restores
What needs improvement?
Being able to do both VMware & Hyper-V backups at the same time. At the moment, as far as I know, you can only do one or the other.
For how long have I used the solution?
3 - 3.5 years
What was my experience with deployment of the solution?
No deployment problems, super easy.
What do I think about the stability of the solution?
No stability problems, very stable.
What do I think about the scalability of the solution?
No scalability issues, easy to scale.
How are customer service and technical support?
Customer Service:
Very good.
Technical Support:Very good.
Which solution did I use previously and why did I switch?
Yes, Symantec Backup Exe. It never worked well work virtualization. Backups always failed & spent too much time trying to figure out why it did not work & how to fix it.
How was the initial setup?
Easy, very straight forward using current technologies.
What about the implementation team?
In-House
What's my experience with pricing, setup cost, and licensing?
I think about $8,500
Which other solutions did I evaluate?
Yes, VMware backup solution, Acronis, Symantec
What other advice do I have?
Go ahead, super easy & good product
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Great review. I liked hearing about your Exchange backups and restores as we are in the process of virtualizing our Exchange to get away from Symantec. Also using Proxies is great and helps with backup times. I am especially looking forward to 9.5 with the Nimble integration coming since we are a Nimble shop.