Try our new research platform with insights from 80,000+ expert users
IT Services Manager at a tech services company with 51-200 employees
Real User
Top 10
Leader in the industry, a lot of value for the money
Pros and Cons
  • "The technical support is excellent. It's one of the best I've met so far."
  • "The product could be improved if they wrote more PowerShell scripts for controlling Veeam."

    What is our primary use case?

    Our use case is for doing backup for virtual machines, only for VMware virtual machines.

    What is most valuable?

    The most valuable features are the backup, replication application, and the virtual lab.

    What needs improvement?

    There are some PowerShell scripts for Veeam, but the product could be improved if they wrote more PowerShell scripts for controlling Veeam.

    For how long have I used the solution?

    I've been using the solution for five years.

    Buyer's Guide
    Veeam Data Platform
    February 2025
    Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
    838,737 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    The solution is very stable, compared to other products. It's very stable and reliable.

    What do I think about the scalability of the solution?

    Veeam is very scalable; it's suitable for all sizes of companies.

    How are customer service and support?

    The technical support is excellent. It's one of the best I've met so far.

    How was the initial setup?

    The initial setup was very simple. Deployment takes one day.

    What about the implementation team?

    I did the setup myself. We are a system integrator company and we do implementation of Veeam for customers. We have a great experience with Veeam, so it was not a problem for us.

    What's my experience with pricing, setup cost, and licensing?

    Licensing is very straightforward. Pricing is not the cheapest, but you get a lot of value for your money.

    Which other solutions did I evaluate?

    The main difference when comparing this solution to competitors is that Veeam is a company which has a single product, Veeam Backup Replication. Other companies have many products and Veeam can focus on a single product; this is their main advantage. They are pioneers in their domain. They are the leaders.

    What other advice do I have?

    If you buy Veeam, you have to buy maintenance; if you don't buy maintenance, you cannot do updates, but it's recommended to have maintenance.

    If you want to have a small and cheap system, that is not Veeam; but if you want performance, reliability, support, then this solution is best for that.

    If you are looking into implementing Veeam Backup, you have to first do anassessment, then make a good plan, and do a pilot to check all the features and to compare the features with your expectations.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Consultant at Daniyals Inc
    Real User
    The solution has a straightforward initial setup and comprehensive features, but the Veeam server should have local authentication and not be part of the domain
    Pros and Cons
    • "The good thing about Veeam is that its initial setup and usage are straightforward."
    • "When in a domain, the virus can easily attack the Veeam server, something which happened to us."

    What is our primary use case?

    We use the solution for its basic features, such as storage, backup and restoration. 

    What is most valuable?

    While I have not made use of the disaster recovery option myself, I know it to be pretty good. 

    What needs improvement?

    We encountered a ransomware virus issue, after which we made the environment so that the Veeam server is not in a domain, but a local one, and this helped us resolve the issue. As such, Veeam should state that it's best to have the Veeam server in a non-domain environment, for the preventing of any ransomware issues, with local authentication instead.  

    When in a domain, the virus can easily attack the Veeam server, something which happened to us. Even our own antivirus solution - whose name I wish to withhold - failed to detect this. Ultimately, we had to go for the Microsoft scanner, which actually helped us to rid ourselves of the virus. 

    While Veeam does provide the latest patches, it states that it is even fine to have a non-domain environment. It should have that frontline statement that the Veeam server should not be part of a domain for best anti-ransomware practices. 

    For how long have I used the solution?

    I have been using Veeam Backup & Replication for probably around two years.

    What do I think about the stability of the solution?

    While Veeam does provide the latest patches, it states that it is even fine to have a non-domain environment. It should have that frontline statement that the Veeam server should not be part of a domain for best anti-ransomware practices.

    How are customer service and support?

    I did not have personal dealings with tech support. One of the IT managers did. 

    How was the initial setup?

    The good thing about Veeam is that its initial setup and usage are straightforward. 

    What about the implementation team?

    The solution is simple and easy and there is no need to be an IT architect to deploy it. This can even be handled by an engineer.

    The maintenance of the solution for pulling updates is not a big deal. It's manual. It only involves the operation of Veeam agents to the latest version. 

    What other advice do I have?

    I feel the solution's features to be comprehensive, although I did not make use of all of them. 

    I rate Veeam Backup & Replication as a seven out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Veeam Data Platform
    February 2025
    Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
    838,737 professionals have used our research since 2012.
    reviewer966699 - PeerSpot reviewer
    Solutions Architect at a tech services company with 51-200 employees
    Real User
    User-friendly interface, easy to deploy and use, support for virtualized environments
    Pros and Cons
    • "The main feature for Veeam is that it's built primarily for virtualization, such as VMware or Hyper-V."
    • "I would like to see more broad support for other applications such as databases, or other operating systems."

    What is our primary use case?

    We are a system integrator and we implement backup software solutions for our customers. Veeam is one of the products that we provide.

    What is most valuable?

    The main feature for Veeam is that it's built primarily for virtualization, such as VMware or Hyper-V.

    The interface is user-friendly. It's easy to deploy and easy to manage.

    What needs improvement?

    I would like to see more broad support for other applications such as databases, or other operating systems. Veeam is currently developing some of these features but they are not as mature as those found on backup products for physical servers. Essentially, integration with products from other vendors should be improved.

    This product should be integrated with Kasten for Kubernetes backup. It would be helpful for backing up a container environment.

    For how long have I used the solution?

    We have been working with Veeam Backup & Replication for between five and six years.

    What do I think about the stability of the solution?

    Stability has always been good with this solution.

    What do I think about the scalability of the solution?

    Most of our customers do not have a large virtual environment. Veeam is capable of quickly scaling up or scaling out to meet the requirements of our customers. 

    How are customer service and support?

    The technical support from Veeam is quite helpful. They have a capable team.

    Which solution did I use previously and why did I switch?

    We also use Commvault, Veritas, and IBM Spectrum Protect.

    The IBM console is definitely more complex in terms of implementation and monitoring. The user interface for Veeam is better.

    The support available is similar from all of the vendors. Most of the backup software and principles are quite similar and we can handle problems with the help of support.

    How was the initial setup?

    There were no complications with the initial setup.

    Which other solutions did I evaluate?

    Several licensing schemes are available.

    What other advice do I have?

    My advice for anybody who is implementing Veeam is to learn about the various licensing schemes. There are several available to choose from.

    I would rate this solution an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sr. System Architect at a tech services company with 201-500 employees
    Real User
    A backup and replication solution with good documentation and technical support.
    Pros and Cons
    • "The documentation is very good. It's also easy to install Veeam Backup and Replication."
    • "I don't see much room for improvement except that the price could be better."

    What is our primary use case?

    We use Veeam Backup and Replication for the virtual server. 

    What is most valuable?

    The documentation is very good. It's also easy to install Veeam Backup and Replication. They have also introduced a Continous Data Protection (CDP) feature, which is very good.

    What needs improvement?

    I don't see much room for improvement except that the price could be better. 

    For how long have I used the solution?

    I have been in a partnership with Veeam for about four years.

    What do I think about the stability of the solution?

    Veeam Backup and Replication is a stable product.

    What do I think about the scalability of the solution?

    Veeam Backup and Replication is a scalable solution.

    How are customer service and technical support?

    Technical support is good.

    Which solution did I use previously and why did I switch?

    We use Commvault for the standalone server and VMware for different sites.

    How was the initial setup?

    The initial setup and implementation are straightforward. 

    What about the implementation team?

    Two of us can deploy this solution depending on the use case. Usually, one person is enough to maintain Veeam.

    What's my experience with pricing, setup cost, and licensing?

    The license is a bit expensive.

    What other advice do I have?

    I would recommend this product to potential users.

    On a scale from one to ten, I would give Veeam Backup and Replication an eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Sr. Executive Admin at a tech consulting company with 11-50 employees
    Real User
    An easy initial setup with technical support and the ability to handle multiple jobs
    Pros and Cons
    • "The initial setup is very easy."
    • "The stability could be better, specifically in the cloud."

    What is most valuable?

    The VMR is the solution's most valuable aspect.

    There is a great catchup backup quality to the solution.

    We can have multiple jobs going so long as we have the proper licensing in effect. It's quite helpful.

    The initial setup is very easy.

    Technical support has been very good. They're helpful.

    What needs improvement?

    While we used the cloud and on-premises deployment models, on the cloud we found we had some issues and we moved to everything on-premises to counteract that.

    The solution needs to fix its incremental sizing. Currently, we are facing an issue with the incremental backup. For example, with a normal user laptop, it is taking a huge amount of incremental backup on a daily basis - more than two, three DBS it is taking place on a daily basis. Much improvement is needed. Though the compression rate is good, what exactly they are backing up on daily basis for such a great extent is unresolved. We want to understand why this is happening.

    The stability could be better, specifically in the cloud. We had bad experiences with the cloud. We were using Azure and we found some security issues in terms of ransomware. We relied on the cloud backup, however, the data in the cloud ended up also getting corrupted due to the ransomware. Data security is a huge concern on the cloud, in our experience. 

    The scalability could be more effective.

    For how long have I used the solution?

    I've been using the solution for about two years at this point.

    What do I think about the stability of the solution?

    The stability is okay, however, it isn't as stable as we would like it to be. There could be some improvement.

    We had issues with ransomware getting into the cloud backup and causing troubles for us. It's not as secure on the cloud as it needs to be.

    What do I think about the scalability of the solution?

    The scalability could be better. It isn't quite where we need it just yet.

    We currently have 20 people using the solution. They are backing up the server time and users.

    How are customer service and technical support?

    We've been satisfied with the level of support we get from technical support. They are helpful and responsive. They've been good overall.

    How was the initial setup?

    The initial setup is not complex. It's very easy and very straightforward. A company should have no trouble with the process of deployment.

    What's my experience with pricing, setup cost, and licensing?

    The licensing is pretty good. If you have it set up correctly, it allows the solution to take on multiple jobs.

    What other advice do I have?

    We have experience in both on-premises and cloud deployment models.

    I'd rate the solution at a seven out of ten. While the on-premises deployment seems to be working well for us, the cloud has given us problems.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1054449 - PeerSpot reviewer
    Director of Enterprise Infrastructure Services with 501-1,000 employees
    Real User
    Easy to use, set up, and manage

    What is our primary use case?

    Backup and recovery.

    How has it helped my organization?

    Veeam was very easy to use, set up, and manage.

    What is most valuable?

    Backup and restores.

    What needs improvement?

    • Support for HPE catalyst copy and cloud bank
    • It could also improve on its cloud tier, to tier data to the cloud once it is backed up.

    For how long have I used the solution?

    Three to five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user398709 - PeerSpot reviewer
    Solution Architect at a tech services company with 501-1,000 employees
    Consultant
    Includes useful features for a virtualized environment such as those based on VMware or Microsoft Hyper-V.

    What is most valuable?

    It has very strong and useful features for a virtualized environment such as those based on VMware or Microsoft Hyper-V. The backup software management is user friendly.

    How has it helped my organization?

    Backing up a virtual environment is quicker than our previous solution.

    What needs improvement?

    I am expecting better support for physical tape copy. Support for backing up physical servers from the open area such as Windows and Linux servers with bare-metal restore functionality needs improvement. Support for the NDMP protocol for the several NAS devices.

    For how long have I used the solution?

    I've been using it for years.

    What was my experience with deployment of the solution?

    I had some issues at the start of the project with the performance. The problem was solved after analyzing and setting changes. I have not solved an issue with MS SQL Always-on servers with transaction lag backup. The case has so far been opened for half-year.

    What do I think about the stability of the solution?

    There have been no performance issues.

    What do I think about the scalability of the solution?

    It's been able to scale for our needs.

    How are customer service and technical support?

    They are very useful.

    Which solution did I use previously and why did I switch?

    I am currently also using using HPE Data Protector and Unitrends UEB.

    How was the initial setup?

    It was very simple, but after deploying the software it needed improvements in the settings to reach the goal.

    What about the implementation team?

    We did it in-house.

    What other advice do I have?

    Look at the price for the support. It is very high. Close the deal with -5 years support from the beginning.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're business partners
    PeerSpot user
    Chris Childerhose - PeerSpot reviewer
    Chris ChilderhoseLead Infrastructure Architect at ThinkON
    ExpertTop 5Real User

    Veeam is always improving the tape support but whether they go the Physical server route that is to still be seen. They do have the Endpoint backup software which does work very well as I use that on my physical backup servers for Veeam.

    PeerSpot user
    Network Operations Manager at a legal firm with 51-200 employees
    Vendor
    Allows us to restore from disk, tape or from our NetApp appliance snapshots.

    Valuable Features:

    The ability to restore both the VMs and single files is very flexible in Veeam 9. We can restore from disk, tape or from our NetApp appliance snapshots. It has a myriad of effective ways to backup and recover.

    Improvements to My Organization:

    By allowing us to restore from our NetApp appliance directly, we have realized a tremendous time and resource savings in our virtual environment.

    Room for Improvement:

    The only real issues that I’ve had have been navigating the user interface particularly with restores. I feel that more attention could be paid attention to the restore interface. It’s just not as intuitive or fluid as it could be.

    Deployment Issues:

    We have had no issues with the deployment.

    Stability Issues:

    There have been no performance issues.

    Scalability Issues:

    It's been able to scale for our needs.

    Other Advice:

    I would definitely recommend Veeam 9 for its quick and effective backups to disk, tape and even the cloud. Having said that, the restores have been reliable once completed.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Chris Childerhose - PeerSpot reviewer
    Chris ChilderhoseLead Infrastructure Architect at ThinkON
    ExpertTop 5Real User

    Looking forward to the Nimble integration myself to be able to do what you do with NetApp for snapshot restores, etc. Should improve backups and overall efficiency.

    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2025
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.