Transforming from the physical system to virtualization -- vSphere or Hyper-V, KVM and then monitoring reporting infrastructure.
CIO at Robusta Technology & Training
Optimal calculations for storage systems for operation and backup on DCV, HCI
What is our primary use case?
How has it helped my organization?
The most important problem in the data center system is to monitor and calculate real-time, to be able to accurately forecast or monitor for troubleshooting (not all software can do it).
What is most valuable?
- Optimal calculations for storage systems for operation and backup on DCV, HCI
- Stability and VM loading of the data center.
We have problems with IOPS calculations real-time, uncontrollable IOPS of storage leads to storage infrastructure errors.
What needs improvement?
The additional features are:
- Running control of both network and IOPS on physical infrastructure
- Predicting compatibility requirements to transfer resources from physical to virtual to meet backup RPO and RTO within 15 minutes
- Especially adding application objects to backup VM cluster (Oracle RAC, SQL cluster, AD delegation, Exchange DAG, MySQL Cluster).
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For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Enterprise Engineer / Virtualization Support at a tech services company with 10,001+ employees
Performs capacity planning of virtual and backup environments. Does cost failure modeling.
What is most valuable?
Some of the valuable features, amongst other brilliant features, are:
- Veeam ONE Reporter: Reporter is the reporting server part of Veeam ONE. It is accessible via a web console, providing featured packed templates (workspace) and dashboard widgets.
- Close-to-accurate capacity planning of virtual and backup environments.
- Host failure modeling
- What-if analysis in case one host has to fail
- Determining if all production VMs will be continuously available on fewer hosts.
- VM optimization by identifying over/under-allocated CPU and memory resources, i.e., right-sizing.
Generating reports is based on your selection criterion and parameters, giving you presentable views for VMware and Hyper-V infrastructures for:
- Backup infrastructures with disk, replication, and tape jobs
- Backup repositories (capacity planning for forecasting)
- Virtual infrastructure trends and alarms
- Virtual infrastructure hosts, clusters, data stores, and VMs
How has it helped my organization?
Complete visibility into compute, storage, and backup resources.
It helps us to meet our client SLAs by optimizing resource usage with tremendous cost-savings (charge-back).
What needs improvement?
I would like to see more drill-down and granular coverage of the compute stack and virtual infrastructure elements for Hyper-V.
I am comparing this to more features already available for VMware environments. I read that more features have now been added in version 9.5 and that the current ones have been enhanced.
For how long have I used the solution?
We have used this solution for four years, since version 6.5.
What do I think about the stability of the solution?
There have been no stability issues so far.
A lot of improvements are made with each new release, as long as you follow the proper and guided upgrade steps.
You also have to take into account the initial best practice deployment with optimal configurations that meet our clients' virtual and backup estates.
What do I think about the scalability of the solution?
There have been no scalability issues so far. Our Veeam ONE servers are implemented as hosted VMs, as opposed to physical machines. These are easily scalable in terms of resources.
Which solution did I use previously and why did I switch?
We used other solutions previously. We are still using SolarWinds Virtualization Manager, version 6.3, in conjunction with Veeam ONE.
One of our large clients decided to acquire Veeam ONE based on their own research. This decision was seconded by us.
We found the reporting and capacity planning tools were really what they needed. That helped us support them better. The cost savings was the driving force.
How was the initial setup?
The initial setup was fairly easy and straightforward with guided wizard-driven configurations. The single-server is used for small to medium size enterprises.
Much larger virtual and backup environments with separate dedicated servers require advanced deployment.
What's my experience with pricing, setup cost, and licensing?
Depending on the edition (Standard, Enterprise, Enterprise Plus), all license costs are calculated per number of physical CPU-Sockets, in each hosted, server hardware.
Which other solutions did I evaluate?
I evaluated Turbonomic 5 (formerly VMTurbo) before. It is a master and “monster” of capacity planning for virtual environments of any size. It is feature-packed and fast.
However, I first started working with SolarWinds Virtualization Manager and still use it in the workplace. I use it extensively for VM sprawl and storage monitoring which is easier for me with this product. It also gives us recommendations on resource sizing/tuning. Veeam ONE and Turbonomic do this as well in their own efficient ways.
What other advice do I have?
If you are looking for complete visibility into your VMware and/or Hyper-V infrastructure with seamless integration of Veeam backup & replication environments at no additional cost, then look no further. It just works.
Just “picture it”:
- Great cost-savings with linked SLAs
- Boosts ROI across the board
- Slices down on Capex and Opex
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Operations Team Lead - EU at a tech services company with 501-1,000 employees
We utilize the integration with VMware. Reporting via PowerShell is useful for our daily checks.
Valuable Features
The overall backup tools, as we use this to prevent data loss.
Improvements to My Organization
Coming from tape backup environment to using Veeam and cloud upload dramatically changed and improved our backup process. The increase in backup speed was truly amazing, backup windows shrunk, we can also perform more frequent backups if more protection is required. There is obviously also the integration with VMware (which we utilize) and administration via PowerShell. All this, together with CloudBerry allowed us to fully automate our backup and offsite upload process. Reporting via PowerShell is extremely useful too i.e. for our daily checks.
Room for Improvement
Below, you’ll find various suggestions from both my admins and myself that would improve Veeam Backup
- Built in upload to external storage. Using apps like Cloudberry, even though it can be automated, just adds unnecessarily complexity and one more point to break
- Integrated and intuitive orphaned snapshot management. When things go wrong during backups, you can be left with orphaned snapshots consuming more space on your storage than is immediately visible. This can be very problematic under certain conditions. Integrated visibility into this would be very helpful in these cases.
- Ability to shrink VRB files as servers are removed from jobs
- Ability to reconnect VRB’s in the chain
- Ability to attach and backup physical servers
- Better visibility of deduplication percentages
Deployment Issues
Only issues were with licensing. Mixed versions across sites made licensing a bit difficult. Also, having to use Cloudberry to upload to AWS S3 is not ideal, although it does work OK.
Stability Issues
The product is very stable.
Scalability Issues
It is highly scalable.
Customer Service and Technical Support
I haven’t dealt with Veeam support, but my team say that tech support is decent and the skill varies significantly from tech to tech. We've discovered more solutions from the user forums than through tech support.
Initial Setup
Setup is very straightforward. Creating backup jobs and remote storage learning curve is not intuitive, but a quick scan of the documentation allows for quick study. Difficulty level is low.
However, having to use a separate application (Cloudberry) to upload to AWS S3 is very cumbersome and seems like something that should be integrated into the core product.
Implementation Team
We performed it in-house and did not use a vendor team or a consultant.
Other Solutions Considered
I wasn’t part of that project, but I believe at the time we also looked at AppAssure and Veeam was more flexible for us and more economical too.
Other Advice
This is perfect backup solution for small to medium businesses that have an onsite VM environment. If you’re using AWS S3 for off-site then look elsewhere. This does not support it natively despite what their marketing might lead one to believe.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company with 1,001-5,000 employees
We're able to restore entire virtual machines in under 15 minute, although I'd like to see the virtual-environment concept or technology applied to backup physical servers.
Valuable Features:
- Support for VMware Virtual Volumes (VVols) that allows direct backup from snapshots of storage systems that support VVols and VMware Virtual SAN 2.0
- Granular recovery of objects from MS SQL, Active Directory, Microsoft Exchange
- Backup and replication of Fault Tolerant (FT) VMs
- Cross-vCenter vMotion awareness
- Hot-Add transport mode of SATA virtual disks
- Support for Veeam Cloud Connect that allows customers to backup their offsite backups into the cloud
Improvements to My Organization:
This product has really reduced our recovery time objective considerably because we are able to restore entire virtual machines in under 15 minutes whenever that has come up.
Not just that, though, as we are also able to restore individual objects requested by customers, e.g. deleted messages from an Exchange server. The Veeam product has reduced the time it takes to configure and monitor backups.
Room for Improvement:
Although this product is technically designed for virtual environments, it would be very useful if the same concepts or technology is applied to backup physical servers.
That is what I would love to see Veeam implement or add as a feature to a future product.
Other Advice:
Veeam is a good product that is easy to deploy and manage and it just really works.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a gold partner.
Information Technology Bureau Deputy Director at a government with 1,001-5,000 employees
We've reduced the time it takes to manage backups, which can be done without offsite infrastructure. Like with all technologies, however, there's the constant need for updates, patches, replacements.
Valuable Features:
- With Veeam Cloud Connect and Azure Storage you can get your backups offsite.
- With it, you don't have the complexity of managing an offsite infrastructure.
- It may even help to reduce your DRC strategy costs.
Improvements to My Organization:
For us, it's a simple solution for our complex environment. It has helped us reduce the time to manage backups.
Room for Improvement:
Everyday technology needs updates, patches, replacements. The challenge for us is to have resources up to date so that our skills and technical knowledge are up-to-date. Such is the case with all products, so it is as well with Veeam Backup.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a university with 1,001-5,000 employees
It's easy to restore from a backup and, as it's an OS-aware solution, I can also recover deleted objects to Active Directory.
What is most valuable?
As a backup solution, the de-duplication and direct-to-tape functions are very valuable. It also has WAN acceleration, though I've yet to use that feature.
How has it helped my organization?
- In various ways, we are using an Active Directory OS-aware backup, and I can recover deleted objects to AD.
- When I need to duplicate a machine for test purposes, it is very easy to restore from a backup.
What needs improvement?
Managing snapshots during the backup.
For how long have I used the solution?
I've used it for two years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
I don't have any experience as I've never needed to contact them.
Technical Support:I don't have any experience as I've never needed to contact them.
Which solution did I use previously and why did I switch?
I was using a VMware built-in backup solution, but it wasn't at all friendly to operate.
How was the initial setup?
It is straightforward and very easy.
What about the implementation team?
I did it myself.
What's my experience with pricing, setup cost, and licensing?
The price is higher than other similar products.
Which other solutions did I evaluate?
Only a VMware backup solution.
What other advice do I have?
Go ahead, it is a very good choice and will give you peace of mind. I've found that it's the best backup solution for a virtual infrastructure.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Service Engineer at a tech services company with 501-1,000 employees
Offers instant recovery
Pros and Cons
- "The most valuable feature is the instant recovery."
- "They need to focus more on cloud backup."
What is our primary use case?
My primary use of the solution is for virtual machines backup and physical servers backup.
How has it helped my organization?
The solution has improved our organization because it's very fast in backup recovery. In case of emergency, the instant recovery is very fast, and that's made everything better.
What is most valuable?
The most valuable feature is the instant recovery.
What needs improvement?
Physical servers backup should be improved in the product.
An additional feature I'd like to see would be more cloud solutions. They need to focus more on cloud backup.
For how long have I used the solution?
I've been using the solution for ten years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
I switched to this solution because it is more for virtual machines.
How was the initial setup?
The initial setup was straightforward, and only takes half an hour.
What about the implementation team?
I did the implementation myself. To implement, you have to prepare servers, prepare storage, and prepare virtual machines.
What other advice do I have?
It's very good solution. Very stable, very scalable, very fast.
I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Designer at a retailer with 5,001-10,000 employees
Easy to set up, reliable, and has responsive technical support
Pros and Cons
- "The initial setup was not overly complex."
- "The price can be a bit expensive."
What is our primary use case?
We work with Veeam for structure for the backups.
What is most valuable?
The product responds above our needs. We are very satisfied with it.
The initial setup was not overly complex.
We've found the solution to be quite stable.
Technical support is helpful and responsive.
We're looking into the feature for the backups into the cloud and so far we are happy.
What needs improvement?
For the moment we do not necessarily need an improvement in the solution. The solution responds to our needs.
The price can be a bit expensive.
For how long have I used the solution?
We've used the solution for 15 years or so. It's been a long time.
What do I think about the stability of the solution?
We've seen an approximate rate of 95% stability. It's quite reliable. There are no bugs or glitches. It doesn't crash or freeze.
How are customer service and support?
From what I have experienced, technical support is good. When we open a case with Veeam, they respond quickly. We are very satisfied with the level of support we get.
How was the initial setup?
The initial implementation was easy. It was not overly complex or difficult.
What's my experience with pricing, setup cost, and licensing?
The pricing is high. It's not the cheapest on the market. We'd prefer it if it was lower and more affordable.
What other advice do I have?
I'm a customer and an end-user.
I'd rate the solution at a nine out of ten overall. We're quite happy with its capabilities. Of course, it could always cost a bit less.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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If you want physical backup you can always try the Endpoint Backup product as it does physical servers. We use it on our Veeam servers which are physical and I am testing on Exchange servers too. Great product and can use Veeam repositories too.