Seamless Replication/ Switch ON of the VM from Backup/ Faster Response on cancellation of a Job/ Fast Backup and Replication Result time/ Reverse Incremental Backup Provisioning/ SureBackup is the kickass feature. Zero failure on restoration of the backups is the best part and you don’t have to use Surebackup for being assured of the restoration.
System Administrator-L2 at a tech services company with 51-200 employees
Zero failure on restoration of the backups is the best part.
What is most valuable?
What needs improvement?
Licensing cost model/ Faster data transfer rates from SSD Drive Datastores and Faster cancellation of a Job if done, sometimes you need to reboot your veeam server because the job is stuck upon cancelling, this is all I can think of. There were some initial issues with ports communication when used with Microsoft HyperV 2012/2012 R2, but now with this stable release of Veeam software, issues have been eliminated.
For how long have I used the solution?
Veeam Backup and Replication 7.0.0.871, for the past 2-3 years.
What was my experience with deployment of the solution?
Deployment of the software is very very simple and anyone can do it. Just a simple wizard to get started and you need not dedicate a server for this and any computer (physical/virtual) with good resources can handle this job. The install support documents are well elaborated and anyone who can read English and knows basics of computer networking can deploy this software in their Infrastructure.
Buyer's Guide
Veeam Data Platform
February 2025
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What do I think about the stability of the solution?
No, there are no issues with the software. You only face issues if you have less space/ less resources being provisioned for your Veeam Proxy servers.
What do I think about the scalability of the solution?
You can scale the setup to any level, you just need to provision and add more backup repositories or refresh spaces for the existing repositories. The system can be scaled up to multiple hundreds of TBs space and works completely flawless.
How are customer service and support?
Customer Service:
The customer service is good, the response time is also good. Support is provided from Russia and other countries around. The support staff is concerned about the issues of the customer and I will give them 9/10.
Technical Support:The technical support is good, the response time is also good. For known issues, you will find good support articles available on their KB sites. A lot of people rely on Veeam, so you will find good discussions if you face any issues with the product and it is very easy to figure of the issues. Most of the times you need not contact their support, but even if you do, they are helpful and good.
Which solution did I use previously and why did I switch?
I have used VMware VDP, the earlier version and there were multiple issues with the indexing and backups failed multiple times with random issues. This was not experienced inly by me, but with all other System Administrators as well. VMware support had to be contacted multiple times. They were supportive, but the product was not stable and reliable. VDP Advanced is much stable and I might test the software in next few months.
How was the initial setup?
Initial setup is simple. Just install Veeam software. Add Infrastructure in Backup Infrastructure. If you have a SAN to be backed up, you can add it. Create Veeam Proxy servers, add them to the list. Add Infrastructure to be backed up and create jobs for backup/ replication.
What about the implementation team?
I implemented the solution in-house.
What was our ROI?
Backup software cannot give you ROI. Replication tool has helped so far in migration of the virtual infrastructure across multiple geographical locations, hence proving vital.
Which other solutions did I evaluate?
VMware VDP was evaluated and the product was not stable, unreliable, came with multiple limitations in terms of space and physical/virtual infrastructure size and not fit for scalability. There were issues while restoration.
What other advice do I have?
When used with VMware, have good Backup infrastructure and add Cluster in the backup job and all your VMs will be backed up, even if you have DRS enabled on the Cluster and VMs migrate to different hosts.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Systems Engineer at a maritime company with 501-1,000 employees
Straightforward installation, quick support, and effective replication
Pros and Cons
- "The replication is the most valuable feature for us."
- "The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time."
What is our primary use case?
We are using Veeam Backup Replication only to replicate things from one server to another. We are in the testing phase, not in production. We are only using a small part of the solution.
What is most valuable?
The replication is the most valuable feature for us.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately three years.
What do I think about the stability of the solution?
The stability of the solution is perfect.
How are customer service and support?
The technical support is very good. The one or two times that we needed something from technical support, they answered quickly and right to the point.
How was the initial setup?
The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time.
What about the implementation team?
We did the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
The license cost is per socket, per processor. We can have one license with two processors and we can cover everything inside of the test environment that we have.
Which other solutions did I evaluate?
We wanted the best software in the market and the best software for what we needed is Veeam Backup Replication. We did not compare other solutions, we only selected the best-reviewed solution.
What other advice do I have?
This solution is perfect for replication.
I rate Veeam Backup Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veeam Data Platform
February 2025
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Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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Territory Manager Spain & Portugal at StarWind Software
Secure backup that you can trust to run without monitoring
Pros and Cons
- "I like Veeam a lot because it solves problems, is stable, and runs very well."
- "The initial setup is not always easy, and customers often need a lot of help to get Veeam up and running successfully."
What is most valuable?
The most important feature for me is the security - you can trust that Veeam is working without having to test or check it.
What needs improvement?
An area for improvement would be the product's high use of resources and memory.
What do I think about the stability of the solution?
I like Veeam a lot because it solves problems, is stable, and runs very well.
How was the initial setup?
The initial setup is not always easy, and customers often need a lot of help to get Veeam up and running successfully.
What other advice do I have?
Our customers use Veeam for its good price, quality, and performance. I would give this product a score of eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at a tech services company with 501-1,000 employees
Top-notch replication and reporting
Pros and Cons
- "The replication feature has proven to be the most valuable feature for us."
- "Sometimes Veeam is not that effective when it comes to legacy environments."
What is our primary use case?
We use Veeam to back up our customer's processes. We use it to save and store data and to replicate it from one site to another for data replication and disaster recovery.
In total, about 30 employees use this solution.
What is most valuable?
The replication feature has proven to be the most valuable feature for us.
The backup feature is good, but the replication as a technology at the time we chose Veeam was really effective.
Also, this solution is extremely user-friendly. They recently added a new reporting feature which has been really good.
What needs improvement?
Overall, it's a great technology; it's a great product. But Veeam has always been dedicated to the virtual environment — mostly the Intel virtual environment. In our market, the Italian market, there are many companies that have legacy environments that need to be backed up, and sometimes Veeam is not that effective when it comes to legacy environments.
What do I think about the stability of the solution?
Veeam Backup & Replication is very stable and reliable.
What do I think about the scalability of the solution?
We installed it on-prem according to our customer's specifications. I would say it's a good product with fine scalability. I've never tried it in a very large environment, so I can't speak for large enterprises; however, I do know that some large companies use it.
How are customer service and technical support?
The customer service is good and reliable.
How was the initial setup?
The initial setup was very easy.
What's my experience with pricing, setup cost, and licensing?
We resell perpetual licenses. We sell monthly licenses, too. Although the pricing could always be better, I'd say it's fair — it's not overpriced.
What other advice do I have?
Veeam Backup & Replication is a great product for a virtual environment — it's really effective.
From a technical point of view, it's very effective — I think they're doing great. Year after year, they announce many new features; they are definitely keeping up to date with the times. Many of their competitors have also released some sort of hardware as a repository together with their software. Still, I think that Veeam will stay software-only, which is fine. I think they're doing good.
Overall, on a scale from one to ten, I would give Veeam Backup & Replication a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System Administrator at a tech services company with 11-50 employees
Easy to set up with good features but file copy jobs result in errors
Pros and Cons
- "The initial setup was very easy."
- "I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error."
What is our primary use case?
We primarily used the solution for backups and replication.
What is most valuable?
For the most part, all of the features are very good.
The initial setup was very easy.
What needs improvement?
I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error.
It would be ideal if the product can reduce the number of errors we received.
For how long have I used the solution?
I had been using the solution for about six months or so. It hadn't been that long.
What do I think about the stability of the solution?
We do seem to get many errors, especially during file copies.
What do I think about the scalability of the solution?
Not too many people are using the solution. It was basically just myself and my colleague, and we were using it in order to evaluate it. It hasn't been used widely yet.
How are customer service and technical support?
I've never used technical support. I cannot speak to how helpful or responsive they are, having never spoken with them directly. I wouldn't be able to evaluate their services.
Which solution did I use previously and why did I switch?
Before working with this solution, I did not use any other similar products. In the past, I simply used a bit of HP products for certain tasks.
How was the initial setup?
The initial setup is not complex or too complicated. It's very easy and quite straightforward. A company shouldn't have any issues with the process.
What's my experience with pricing, setup cost, and licensing?
There is only one license that you can purchase. My colleague was handling the licensing details. I was looking at it more from a technical perspective and therefore can't speak to the pricing or licensing agreements that are possible.
Which other solutions did I evaluate?
We were basically evaluating Veritas and Veeam. We've just been evaluating both of them.
What other advice do I have?
I used the solution at my previous company. Currently, our organization is considering Veeam and Veritas and we are evaluating both to see which would be best for our company.
I would advise other users to not do file copy jobs from Veeam. It's best to just use it for replication purposes.
I'd rate the solution at a seven out of ten overall.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Specialist at Bitcon
Reliable, easy and quick to install, with good support and alerting
Pros and Cons
- "For me, the most important feature is alerting."
- "There is a lot of information, so maybe the dashboards could consolidate it."
What is our primary use case?
We use Veeam ONE to get a better view of our virtualized environment. To see what is happening there.
What is most valuable?
For me, the most important feature is alerting. I know when something goes wrong, I get an alert.
What needs improvement?
The user interface is quite extended, and sometimes it's difficult to find the right information. Once you know and are familiar with it, it's okay.
The user interface could be simplified. There is a lot of information, so maybe the dashboards could consolidate it.
For how long have I used the solution?
I have been using Veeam ONE for two or three years.
I recently updated to the latest version.
What do I think about the stability of the solution?
It stays running, so I don't have to put a lot of time there.
I updated recently and it keeps running.
Occasionally, I go to the dashboard to see that there are not many alerts showing. It's stable.
What do I think about the scalability of the solution?
I have a rather small environment so I haven't had to use this feature.
I assume that it is scalable, but I have never tested it.
How are customer service and technical support?
I have not used technical support while using Veeam ONE, but for other products from Veeam I have, and I am happy with their support. They are fast, and their response is very good.
Which solution did I use previously and why did I switch?
I use Office 365, Veeam Cloud Connect, and Veeam ONE in my Data Center.
How was the initial setup?
The initial setup and installation were very straightforward.
It took less than an hour to deploy.
What about the implementation team?
I completed the deployment and implemented it myself.
What's my experience with pricing, setup cost, and licensing?
We have a license combined with my other Veeam licenses.
For what it does, the price is acceptable.
What other advice do I have?
I recommend using Veeam ONE. I see more positive things than negative ones.
I would rate Veeam ONE an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Chief Infrastructure Hosting & Cloud Architect with 5,001-10,000 employees
Good support, easy to set up, stable, and the on-premises version is doing a good job
Pros and Cons
- "They provide good technical support and we are satisfied with the support we have received."
- "The Cloud version is not ready, they need maturity and ease of deployment in terms of management."
What is our primary use case?
We are using this solution to back up all of the critical VMs and the critical server. It's applied on the server.
What is most valuable?
It's doing a good job.
What needs improvement?
Azure Cloud version support requires improvement. The on-premises is doing well.
I don't think that it is really ready.
Ideally, the cloud version and the on-premises version can be managed through the same interface, but that is not the case with their cloud-native implementation. The cloud-native solution is completely disconnected from the on-premise solution. This is an area that needs to improve.
When we started to talk to them about the cloud, we were under the impression that it's was going to be the same console, and everything would be the same, but that is not the case.
The cloud offering as a SaaS and the integration with the cloud providers. We work with Azure, and I think they need better integration with Azure.
Also, the consolidation between the on-premises solution and those going to the cloud should have the same user experience. That will allow them to manage two environments in the same place. That would be a very good feature to offer, and it would be helpful.
If they could offer that feature it would probably put them ahead of their competitors.
The Cloud version is not ready, they need maturity and ease of deployment in terms of management.
For how long have I used the solution?
We have been using Veeam Backup & Replication in our organization for approximately six years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It's scalable.
We have a maximum of five users who system administrators. They are managing this solution and operating it.
How are customer service and technical support?
They provide good technical support and we are satisfied with the support we have received.
Which solution did I use previously and why did I switch?
I am not aware of what the organization had in place before I arrive. Veeam Backup & Replication was already in place before I arrived.
How was the initial setup?
The initial setup was straightforward.
I was not a part of the on-premises deployment, so I am not sure how long it took. I don't have an answer for that.
We don't require any staff to maintain this solution.
What about the implementation team?
We had the help of a reseller and the experience was good.
What's my experience with pricing, setup cost, and licensing?
I don't know what the costs are for sure, but I think that it's on a yearly basis.
I don't think there are any costs in addition to the standard licensing fee.
What other advice do I have?
In the near future, we will deploy the cloud version.
I would rate the Veeam Backup Replication on-premises version a ten out of ten, and for the Cloud version specifically with Azure, I would rate them a four out of ten.
I don't know how it performs with other Cloud providers.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Pre-Sales Consultant at a tech services company with 1,001-5,000 employees
Support provides solutions immediately
Pros and Cons
- "I think that the scalability is very good. We can't compare it."
- "I like the Acronis backup solutions on the block-based part of backups. That is a functionality that Veeam does not provide."
What needs improvement?
I like the Acronis backup solutions on the block-based part of backups. That is a functionality that Veeam does not provide.
Otherwise, I don't see any additional improvements in Veeam because they are very good. It integrates very well with Microsoft applications. Veeam is very user friendly and you don't need to have certifications to work on it.
For how long have I used the solution?
I have been working with Veeam Backup and Replication for the past four years.
What do I think about the scalability of the solution?
I think that the scalability is very good. We can't compare it. The only problem that users may face with Veeam, is if people do not size it correctly, which can cause performance issues.
Cloud backup on AWS Azure is also fantastic. It backs up applications, such as Oracle SAP, as well.
How are customer service and technical support?
The technical support is very good. They provide solutions immediately and they tell the customer exactly what is wrong.
What's my experience with pricing, setup cost, and licensing?
If you tell Veeam that you're competing with, for example, NetBackup or Backup Exec, or Dell or Micro Focus then they may lower the price. They are very competitive.
The price of Micro Focus will beat Veeam, but then you're missing one or two functionalities which is good to have for disaster recovery.
What other advice do I have?
I would rate Veeam Backup a 10 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Updated: February 2025
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