No time has to be spent on debugging backups. We know everything works just fine and we can focus on our business.
Consultant infrastructures at a tech services company with 10,001+ employees
Creates backups from storage snapshots. The heavy client is still needed to perform advanced tasks.
Pros and Cons
- "Replication Job base on a source HPE Catalyst store to perform a full reconstruction of our production systems on our third datacenter, which is our DRP Site."
- "We would like to have the ability to perform more things on the web interface. The heavy client is still needed to perform advanced tasks."
How has it helped my organization?
What is most valuable?
- Backup from storage snapshots. We are using 3PAR full flash arrays. This allows us to have nearly no impact on our production workloads.
- Backup Copy Job integrated to HPE Catalyst to copy our backups to our third Datacenter with the best timeframe
- Replication Job base on a source HPE Catalyst store to perform a full reconstruction of our production systems on our third datacenter, which is our DRP Site.
- SureReplica jobs which allow us to fully test our DRP with really minimum effort and in a timely manner.
- Item-level recovery for Active Directory
What needs improvement?
We would like to have the ability to perform more things on the web interface. The heavy client is still needed to perform advanced tasks.
What do I think about the stability of the solution?
There were minor stability issues that were quickly solved by the support team.
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What do I think about the scalability of the solution?
We had no scalability issues.
Which solution did I use previously and why did I switch?
We started with Veeam since the beginning. We are a startup.
How was the initial setup?
It is very straightforward and easy setup. Kind of Next, Next, Next, and finish. You need some time to plan the architecture (sizing and role placement) and then it is easy to deploy.
Which other solutions did I evaluate?
We did not evaluate other options. We knew what we wanted.
What other advice do I have?
The Availability Suite is a good choice because of Veeam ONE, which gives you visibility on the whole infrastructure stack as well as reporting about how backups are doing.
Just try it with the free trial license key to form your own opinion. Each business has specific needs, so you need to evaluate the product by yourself. Since the setup is very easy for a PoC, you should definitively give it a try. It out performs our expectations.
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a Veeam Vanguard, I am recognized by the software editor as a product expert, but I do not get paid for that.
IT Consultant and Engineer at Cloud Services
It's provided us with a file-level recovery option and it's stable, efficient, and flexible.
What is most valuable?
The file-level recovery option has filled a gap in our system.
What needs improvement?
- Remote management console
- Physical server backups
For how long have I used the solution?
I've used it for about three or so years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
The product has been 100% stable, but there are a few issues with backup jobs.
What do I think about the scalability of the solution?
No issues yet.
How are customer service and technical support?
Customer Service:
I've not had to contact customer service.
Technical Support:They have very efficient, problem-solving chaps.
Which solution did I use previously and why did I switch?
I was using Symantec, but it's not as flexible as Veeam if you talk about immediate recovery of file or a whole VM.
How was the initial setup?
It's as simple as installing MS Office.
What about the implementation team?
I was previously working as a project engineer with my company, implementing Veeam at many clients. I am now working as a Resident Engineer and IT Consultant outsourced from my original employer (implementation vendor). Both ways I have had good experiences with Veeam.
What's my experience with pricing, setup cost, and licensing?
Don’t waste your money on Symantec or other tools. Buy a license once for Veeam as it's a lifetime one and the support license can be renewed, as required, on a yearly basis.
Which other solutions did I evaluate?
We also looked at Symantec Backup Exec.
What other advice do I have?
Just keep in mind its functionality because, as of now, it is limited to VMs. It's taking backup of physical machines as well, but only on a clone level.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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November 2024
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IT Manager at Asheville Head, Neck and Ear Surgeons, PA
We previously used Symantec Backup Exec, it was cumbersome, didn’t handle our virtual machines, and kept us on tape backups.
What is most valuable?
The ability to manage backups from any machine from one location.
How has it helped my organization?
We’ve taken the human out of the equation when it comes to our backups. This means backups run when they should, like they should.
What needs improvement?
None since the release of endpoint backup management.
For how long have I used the solution?
I've been using it for over two years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
It's wonderful - 10/10.
Technical Support:It's wonderful - 10/10.
Which solution did I use previously and why did I switch?
We previously used Symantec Backup Exec, it was cumbersome, didn’t handle our virtual machines, and kept us on tape backups.
How was the initial setup?
Straightforward, with a very intuitive setup and layout.
What about the implementation team?
We did it in-house.
What was our ROI?
Given this is Backup & Replication, the ROI is similar to that of an insurance plan - priceless when needed, but no monetary benefit until such time. Still worth every penny for the peace of mind.
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
Go for it, you’ll never regret it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
We implemented Endpoint Backup on our Exchange server (and the rest of our physical servers--the last holdouts) a few weeks ago and LOVE it. It's so nice to be rid of the tape backups and take us humans out of the equation in regards to our data backup and replication (onsite and offsite backups).
Virtual Infrastructure at a government with 5,001-10,000 employees
Robust monitoring, easy setup, and does everything I need it to
Pros and Cons
- "I think Veeam ONE is great as it is, it does everything I need."
- "Perhaps the interface could be improved, though it has always been fine for me."
What is our primary use case?
I primarily use the solution for monitoring.
What is most valuable?
I think Veeam ONE is great as it is, it does everything I need.
What needs improvement?
Perhaps the interface could be improved, though it has always been fine for me.
For how long have I used the solution?
I have been using the solution for about eight years.
How are customer service and support?
Veeam's technical support is great, I've been using it for the past ten years.
Which solution did I use previously and why did I switch?
I've worked with Tivoli Storage Manager, Commvault, Spectrum, and Symantec NetBackup, which is Veritas NetBackup now.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
I don't pay for the solution, so I can't comment on the cost.
What other advice do I have?
I rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Services Manager at a tech services company with 51-200 employees
Leader in the industry, a lot of value for the money
Pros and Cons
- "The technical support is excellent. It's one of the best I've met so far."
- "The product could be improved if they wrote more PowerShell scripts for controlling Veeam."
What is our primary use case?
Our use case is for doing backup for virtual machines, only for VMware virtual machines.
What is most valuable?
The most valuable features are the backup, replication application, and the virtual lab.
What needs improvement?
There are some PowerShell scripts for Veeam, but the product could be improved if they wrote more PowerShell scripts for controlling Veeam.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The solution is very stable, compared to other products. It's very stable and reliable.
What do I think about the scalability of the solution?
Veeam is very scalable; it's suitable for all sizes of companies.
How are customer service and support?
The technical support is excellent. It's one of the best I've met so far.
How was the initial setup?
The initial setup was very simple. Deployment takes one day.
What about the implementation team?
I did the setup myself. We are a system integrator company and we do implementation of Veeam for customers. We have a great experience with Veeam, so it was not a problem for us.
What's my experience with pricing, setup cost, and licensing?
Licensing is very straightforward. Pricing is not the cheapest, but you get a lot of value for your money.
Which other solutions did I evaluate?
The main difference when comparing this solution to competitors is that Veeam is a company which has a single product, Veeam Backup Replication. Other companies have many products and Veeam can focus on a single product; this is their main advantage. They are pioneers in their domain. They are the leaders.
What other advice do I have?
If you buy Veeam, you have to buy maintenance; if you don't buy maintenance, you cannot do updates, but it's recommended to have maintenance.
If you want to have a small and cheap system, that is not Veeam; but if you want performance, reliability, support, then this solution is best for that.
If you are looking into implementing Veeam Backup, you have to first do anassessment, then make a good plan, and do a pilot to check all the features and to compare the features with your expectations.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Director of Professional Services | Senior Solution Architect | Trainer at a tech services company with 51-200 employees
Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing your data. Simple to install and run, flexible enough to fit into any environment and always reliable.
Pros and Cons
- "Veeam Is very useful for most environments and can scale up in most environments - such as Amazon or Azure."
- "I cannot recall coming across any features that were lacking."
What is our primary use case?
Veeam Backup & Replication delivers dependable availability across all cloud, virtual and physical workloads with a simple, flexible and reliable solution. You can protect your data no matter the location or workload type with powerful backup and instant recovery options.
We are a system-integrator company and have a platinum sales-partnership with Veeam Software in Turkey. And also we are giving professional services to our customers on behalf of Veeam within the framework of the global VASP program. We take advantage of this experience to integrate many different environments as an output.
Regarding to this exprerince I can say these ; Some of our customers use Veeam Cloud Connect platforms for off-site backups and VM replicas, in order to copy and handle disaster recovery scenarios. Some of them are just using the backup infrastructure in their on-premise platforms. And some customers have multiple sites by their own. They are doing disaster scenarios on their own sites and they are not using any other cloud infrastructure. If you have a Veeam product, there are many scenarios you can consider.
How has it helped my organization?
Today’s rapid pace of technological innovation is forcing your digital and physical worlds to collide – and it’s also transforming the way you operate, regardless of your industry. This digital transformation can either make or break your business. Because, in the digital world, your customers expect 24/7/365 Availability.
For today’s enterprises, this means that expectations for SLAs for data and application uptime can be revolutionized. You no longer need to be constrained by the RTPOs of hours or days of legacy solutions – you can think in minutes or seconds instead – for all applications, data, and workloads on-premises or in the cloud.
Veeam Backup & Replication provides an improvement in this framework
What is most valuable?
It's good for backup performance management and backup window management.
There are a lot of features to choose from.
Veeam provided different advantages in many categories in cloud, virtual and physical workloads. With the CDP and Linux Hardened Repository components that came in the latest version, it started to provide serious innovations in terms of business continuity and backup data accessibility.
Veeam customers have the confidence knowing their data is always available, on any app, any data in any cloud.
It' has user-friendly GUI and customers can easily manage this software on their own.
The initial setup is easy. The stability is good. The solution can scale. Technical support is helpful.
What needs improvement?
Our customers seem to be quite happy with the solution. I cannot recall coming across any features that were lacking.
We were waiting for two years for the continuous data protection features and it was released with this last version in February. And in v11 there are so much improvements made. They all are useful. There is no other feature request from our side. While continuing to use v11, additional requests may of course occur.
For how long have I used the solution?
It's been a while. I've been using the solution for about eight years.I have a good amount of experience with the product.
What do I think about the stability of the solution?
There is a sure backup feature to check backup data is stable and accessable or not . SureBackup is the Veeam technology that lets you test VM backups and check if you can recover data from them. You can verify any restore point of a backed-up VM. During a SureBackup job, Veeam Backup & Replication performs “live” verification: scans the backed-up data for malware, boots the VM from the backup in the isolated environment, runs tests for the VM, powers the VM off and creates a report on recovery verification results.
What do I think about the scalability of the solution?
The solution offers very good scalability, both on-premises and on the cloud. Small, medium or large enterprises can easily use the solution and scale it to meet their needs.
There's a proxy usage mentality regarding Veeam resources and regarding an increased ratio. You can add an additional proxy to Veeam platforms and you can follow a parallel tasking process. There is no off time or maintenance schedule needed to scale out this environment.
How are customer service and technical support?
We've been in touch with technical support. We find them to be helpful and responsive. They are also kind. We do not have a case that's not resolved in the support section. We are satisfied with their level of service.
How was the initial setup?
The initial setup is very straightforward. It's very easy to implement. A company wouldn't have any trouble with it.
For large environments, there must be architectured guidelines that must be followed before implementation. For our corporate accounts, that have three physical hosts and are running a VMware cluster with three hosts for a fixed CPU socket environment. It's a basic environment, and there is no additional architectural design needed before the implementation. In that case, the installation steps took two hours, maybe with operating system installations. After two hours the customer could try to get back the servers in his environment. It's good for backup scenarios and also for failover scenarios, like management access issues for Veeam Software. It's also more useful to restore the coniguration database and restore from a backup catalog. If they are all simple processes for customers, they can manage these scenarios very easily.
In large environments
What about the implementation team?
As product implementation becomes more sophisticated, Veeam recognizes the growing need to identify entrusted and authorized partners who possess the highest expertise level and are able to deliver high-quality services to ensure that our users are completely satisfied. We are the first and only certified professional services partner In Turkey. Maintenance services is important in enterprise large accounts.
What was our ROI?
It changes for every customer.
What's my experience with pricing, setup cost, and licensing?
The pricing varies considerably. It changes project by project. Some of our customers can get special prices from vendors. Some of them can't.
There are some environments that change in terms of product support, however, for pricing, there are two models in Veeam. One of them is CPU socket licensing and one of them is Universal (instance-based) licensing. It just depends on the customer environment.
What other advice do I have?
We strongly recommend this software, due to the IT operations efficiency and data reliability. I'd rate the solution at a ten out of ten. Veeam is the best.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a system-integrator company and have a platinum sales-partnership ( value-added reseller) with Veeam Software in Turkey. And also we are giving professional services to our customers on behalf of Veeam within the framework of the global VASP program. We are giving consultancy for veeam products in all cloud (private,public,hybrid,on-premieses) infrastructures
Senior Solution Architect at a comms service provider with 11-50 employees
Flexible on-premises and cloud solution but it could use more automation
Pros and Cons
- "In terms of most valuable features, we are mostly using the Cloud Connect feature. It is flexible because you can use it on-prem and on cloud."
- "In terms of what can be improved, I would say they could add automations for disaster migrations and for reverse replication. Overall, they need more automation."
What is our primary use case?
We implemented Veeam Backup & Replication on-prem and also on the cloud - we have both infrastructures. We use it internally to backup our internal servers and we have a cloud infrastructure where we use it to backup our customers' virtual machines for disaster solutions. We use it for disaster replication.
What is most valuable?
In terms of most valuable features, we are mostly using the Cloud Connect feature. It is flexible because you can use it on-prem and on cloud.
What needs improvement?
In terms of what can be improved, I would say they could add automations for disaster migrations and for reverse replications. Overall, they need more automation.
For how long have I used the solution?
I have been using Veeam Backup & Replication for six years.
What do I think about the stability of the solution?
Veeam Backup & Replication is a stable product.
What do I think about the scalability of the solution?
Veeam Backup & Replication is scalable.
I don't know our user count, but we have about 8,000 virtual machines.
We recently added this product to the environment so we will continue to use it.
How are customer service and technical support?
The Veeam technical support is not very good. We can solve problems one by one because there are some sales teams and technical teams in Turkey. We can contact them and solve the problems with them. But it must be faster and they must have more technical knowledge.
How was the initial setup?
Veeam is very easy to install. We can install it and begin use in one hour.
What about the implementation team?
We implemented it ourselves with our three person backup team made up of three admins.
What other advice do I have?
I would mostly recommend this product because it's easy to use and it is easy to install. On a scale of one to ten, I would give Veeam Backup & Replication a seven.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Pre-Sales Consultant at a tech services company with 1,001-5,000 employees
User-friendly and easy to integrate
Pros and Cons
- "I can't think of any improvements yet for Veeam because they are very good. It integrates very well with Microsoft applications. It is very easy to integrate. Micro Focus can also integrate but it's more complex. You have to know the product very well to be able to integrate. While Veeam, it's very user-friendly. You don't need to have certifications or anything to work on Veeam."
- "I like the Acronis backup solutions on the block-based part of backups or snapshots. That's a nice functionality that Veeam doesn't have."
What is most valuable?
Veeam Backup does not interfere with your environment. It's got those facilities, which are very good.
Acronis has been a long time player on the images and in block-based backups. I can't think of any improvements yet for Veeam because they are very good. It integrates very well with Microsoft applications. It is very easy to integrate. Micro Focus can also integrate but it's more complex. You have to know the product very well to be able to integrate. While Veeam, it's very user-friendly. You don't need to have certifications or anything to work on Veeam.
What needs improvement?
I like the Acronis backup solutions on the block-based part of backups or snapshots. That's a nice functionality that Veeam doesn't have.
For how long have I used the solution?
I have been working with Veeam Backup Replication for four years.
What do I think about the scalability of the solution?
Scalability is very good. The only problem that might occur with Veeam is if people do not size it correctly, they can get performance issues. If you don't do the right thing, you always have those types of problems anyway.
Backing up to the cloud, AWS or Azure is fantastic. It's really good. It also backs up applications as well like Oracle, SAP, and so forth. Veeam is a good backup solution.
How are customer service and technical support?
The technical support is excellent. If you're on the right support level, they provide a solution immediately. They tell the customer exactly what is wrong. Compared to Micro Focus Data Protector, they've got good engineers to help you, but I think Veeam is much quicker and more helpful in resolving a problem.
Which solution did I use previously and why did I switch?
If I had to choose visualization between Micro Focus Data Protector and Veeam, I would choose Veeam. It's a much better product. The functionalities for the end-user are much easier. It is a good product for an enterprise, but it's not that user-friendly like Veeam is. The functionalities that Veeam offers are fantastic. It's a very good product.
In terms of virtualization, I would recommend Veeam over Data Protector. Definitely. Even for hybrid, I would still recommend Veeam. Although, the Data Protector hybrid environment is also not bad. But the problem is the complexity.
Micro Focus is developing the virtualization side. You can't compare it with Veeam. The storage and backing up the environment are much easier on Veeam than Data Protector. Veeam is much more ahead at the moment.
Data Protector is not user-friendly. It's more complex. You need to know the product very well to be able to do backups or restores.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable compared to NetBackup, Backup Exec, Dell, Micro Focus, or Acronis, then Veeam is lower in price.
Micro Focus's pricing is not too bad either because they changed the licensing model.
What other advice do I have?
I would rate Veeam Backup Replication a ten out of ten.
In the next release, I would like for them to have block-based backups as well. But I don't know if they will do that because they've got all the functionalities to restore a system and it's working. If they would put it in, that would be fantastic, it will maybe even improve the performance when backing up.
I would rate Acronis an eight out of ten. They're missing a lot and are still not very user-friendly.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Yeah I was at VeeamON 2017 this year so that is what my comment was about. Saw the cool new stuff coming which should be great.