Veeam Data Platform Reviews

All of the explorers, bitlooker, scale out backup repository, and backup appliance integration.

Veeam drastically lowered the strain on our hosted environment during backup windows all while decreasing the amount of time the backups require for completion. Upgrades to the backup environment take considerably less time to complete.

The endpoint(agent) backup to be fully included/supported as part of the licensed product.

Update: this functionality should be included sometime between Q4 2016 - Q1 2017

2+ years.

No.

No.

No.

The customer service staff are always willing to provide any information or support that they can.

They have the best backup support in the industry our time to resolution regarding any issue has been resolved in an expedited manner.

Yes, we used EMC Avamar before and switched primarily due to cost however the Veeam/DataDomain offering is more robust.

Update: We are now looking to move off of DataDomain due to restore speeds.

Setup is simple however to achieve best performance and results there are added design considerations.

We implemented the solution in house. We are a Veeam service provider but went to VeeamOn for additional training, not that the software is complicated but there is so much functionality that meeting the engineers provided great insight.

We were seeing ROI within a year.

Go for the availability suite which includes Veeam One. It can be had for an incremental cost and it provides very actionable alerts.

Arcserve, Symantec, Unitrends, and VMware.

The main feature we're currently using is the replication function that allows us to provide high availability in all of our company's retail sites throughout Europe & Asia. Backup is also a good tool, but we mainly use it in our HQ.

First of all, it has provided us with much needed HA for our retail sites. Until Veeam, the servers from stores were backed up, and in case of disaster with the production hypervisor, we would have faced a far too long restore time that would seriously impact the business.

Second, it allowed us to replace the older, slower, and much pricier backup solution in our virtual environment.

It still doesn't feel like a fully mature solution because it's not exactly ready for very large scale and complex environments with more than 1000 VMs.

Personally I've been using it for almost a year-and-a-half, but I'm part of a team that started implementing it in our infrastructure three years ago. Currently, the product is providing availability to almost 80% of our company's Windows & Linux virtual infrastructure and we're looking forward to the day when it will be doing this 100%. I've been using it since v6. Currently, our environment is fully updated to v8 with the latest patches, and we're looking forward to trying out v9 when it's released and confirmed by the community as a stable version.

The only issues we encountered until v8 was the fact that we couldn't automate the patching and upgrading of our environment. Starting with v8, Veeam optimized their silent install procedure, and now we're working on automating the whole process of keeping the product up to date with major releases and patches.

Besides this we've only experienced minor setbacks, such as proxy servers not being able to upgrade or uninstall properly due to the older local installer/uninstaller kits being overwritten in time by constant updates.

Anyone who's used Veeam in large or very large environments knows you can get a lot of errors from it. In time, you learn how to mitigate most of them fast or even optimize the environment to not get some of them at all.

Some design flaws, such as the fact that it automatically deletes replica's if it finds that the VM's disk sizes have been changed, can be pretty frustrating sometimes

But overall, I think "It just works!"

The main issue we're still facing with scalability is the fact that the EM (Enterprise Manager) is not designed to handle a very big number of Backup & Replication servers (some of which having hundreds of jobs). As so, we've been recently forced to deploy an EM in each of our HQ locations so that the Veeam infrastructure in the country is managed by it and not by a single unique EM server like we had until now. Automatic upgrades and patches were also an issues, but, as stated above, we seem to have found a solution thanks to the guys from Veeam.

Opening an incident to them is quite easy and fast, and their initial response times are pretty decent.

Previously, we used IBM Tivoli Storage Manager. Besides costing a lot more, it was also outdated, having very high upgrade costs. Also, it was a lot more complex (especially for the needs of a virtual environment). Besides this, it didn't provide us with the much needed Replication function for VMs. Currently, Tivoli Storage Manager is still being used in some of physical environment but since a year ago, we've slowly started to replace it with another backup product.

It definitely doesn't get more straightforward than Veeam when it comes to setup (and operating it, too). GUI is user-friendly and well designed. Installation process is simple and very fast. The Backup & Replication architecture itself is easy to understand and implement.

The entire implementation was done in-house by the team of which I'm a part.

For what it's capable of providing, I think pricing for this product is pretty decent both in functional and support licensing. Regarding licensing, all I can advise is that you either get the Standard version or the Enterprise Plus for the advanced features. There aren't that many reasons to get the Enterprise version.

For what it's designed to do, providing high availability and backup for virtual environments, it's definitely a jewel. I still think there's room for improvement on things like stability & scalability; it doesn't quite feel like a fully mature product yet that's capable of being implemented on very big and complex enterprise environments. And of course, I don't even want to think about the ripples it will send if they decide to implement support for physical environments in the same product.

Before contacting the support team, remember that the Veeam Community forum is a small treasure chest, spend a little time getting to know it, and it will get you out of the majority of issues or setbacks you encounter.

Virtual Machine replication between sites.

It has provided a higher level of reliability to core company systems and services.

Better reporting of replication job details in order to provide better insights when troubleshooting.

I've used Veeam Availability Suite for eight months.

No issues encountered.

Replication delta sizes have been inconsistent with Windows VMs, but we are working with Veeam Support to resolve the issue.

No issues encountered.

Very good, no particular issues.

Very good, with fast communication, follow ups from the support team and consistent. Still need to see how long it takes to fix our main issue in order to evaluate how timely the support calls are resolved.

No, it is our first implementation of a replication solution.

The initial setup was very straightforward, installation and set-up of VM replication took just two to three hours.

We implemented through a vendor team. They have been very responsive and cooperative, as well as very informed as to how the solution works and the best practices that are to be followed.

This product will provide availability of core services in case of a disaster scenario, which will enable our company to continue operating normally. It also provides another recovery point in our backup & recovery strategy. Estimated ROI on this project is calculated at 40% ±5 in case of such scenario.

The original setup cost included purchasing hardware on which to replicate the VMs, as well as the license and support fees for Veeam. On a day-to-day basis, the only additional overhead needed was an increase of our WAN bandwidth in order to accommodate the replication between sites. Overall, we managed to keep the costs at a very reasonable amount.

We had considered other solutions, Symantec and VMware, but eventually decided to go with Veeam due to their very good reputation on this segment.

I would highly recommend it, since the solution is very simple to implement, monitor and manage.

Regular backup/recovery is the main feature, but I really like the Exchange mailbox recovery tool, and the ability to isolate test environments.

It is really easy to use as well, and it's a powerful backup/recovery solution.

Fortunately, we have not had to use the restore functionality (touch wood), but it does give us the reassurance that we can perform a restore if needed, in a real situation as well as performing regular testing in our virtual lab. The other functionality that has really had an impact is being able to granually restore Exchange mailboxes.

I really cannot think of any areas that stand out as needing improvement right now, to be honest.

We've used Veeam for two years. We started with the free version of Veeam ONE, then we paid for Backup Essentials because we were so pleased with it.

Not at all, we found it to be extremely intuitive to install, really clearly letting us know of any issues across network at each stage so could easily remedy.

Not at all, we've had no issue with stability.

Absolutely no problems with scaling.

Really highly, we did have an issue with type of license purchased (we accidentally ordered Hyper-V version instead of the one we needed) and the customer service team who resolved it was top notch. We were issued with a temporary full license to cover the period that they took to sort it out so we could continue to use the software. Brilliant.

We have not really needed technical support as we have found it to be really easy and intuitive to install and use. The documentation, when needed, has also been very comprehensive.

This is the first product that we have used to back up VMware ESXi. VM servers so do not have anything to compare against. Having said that, we have no reason to look for an alternative.

It's really easy, if there are any issues with things like firewall/ports that should be open, the software tells you exactly what the problem is and what's needed to fix it. Very impressed with this.

It was all done by our in-house IT team.

The ROI is difficult to calculate but the product has returned our original investment many times, in terms of insuring systems uptime across our business.

The original set-up cost was only the license fee (£636+vat), plus minimal internal IT costs to set up.

We did try Unitrends backup solution but really preferred Veeam’s offering.

My advice would be to go ahead with the implementation as I think it's the best product on market today for VMware ESXi disaster recovery. It really is straightforward to install and use, with some really nice features.

Ease of use, ease of setup, and ease of recovery.

• As long as you are good with your grouping of servers, the dedupe process is wonderful.
• Once installed and configured, it just works. The management dashboard is pretty easy to use and very easy to read.
• On top of the easy to configure and manage, it is also lightning fast during recovery. It took just 20 minutes to recover a 500GB Windows Server.
• Since the product connects directly to your vcenter, most of the traffic stays within your virtual switching environment, making backups run that much faster.

This product is for virtual environments only. Which means it cannot backup physical servers. Most, but not all, software support VMWare and VMWare environments but on the rare occasion (like with us) when a vendor requires a physical machine to operate, it means we have to have a different backup process.

I have used this product for 4 years as my primary backup solution for my VMWare environment.

No. The deployment was very easy and self-explanatory.

One of the great things with this software is that it is designed to do one job: backup virtual machines. It isn’t trying to manage anti-virus, or deploy images, it is strictly a backup process. I have no issues with stability.

As we grew, it handled the workload marvelously. As long as it has enough space to store the backups, it will work without any issues.

Very friendly and very responsive.

I am going to say great, but the truth is, I have never had to use them. They sold me the product 4 years ago, I installed the software, and haven’t had any issues.

Yes. I used the Symantec suite of products. I switched because it became bloated with different items and it tried to manage more things than what I wanted it for.

Very straightforward. You put in your ESX or vCenter information and you are connected and ready to go.

In-house.

The software itself was less expensive than Symantec. But it is kind of hard to put an actual number on it because when you recover a document or a server for someone and it makes you look like a hero, it is priceless.

Management of Veeam is easy. It notifies me everyday of the progress of the backups. The setup costs were normal. Cost of OS, Veeam Software, and shared hardware (virtual environment).

Yes. We also evaluated Barracuda’s cloud product.

I cannot speak highly enough of this product. It has made backup and recovery so much easier. Veeam’s motto of “it just works”, is 100% accurate. It is quite literally a point and click product that doesn’t require special client installs to servers.

It is important that a backup product delivers what it promises. As backup features are important, so are restore features. The ability of Veeam Backup & Replication suite to restore various items in a granular and fast way (RPO & RTO importance) is key for our customers.

Veeam B&R software is transparent and easy to use, which improves usability and manageability for the daily operations a backup/system administrator performs. Setting up a backup application/infrastructure is one thing, but to keep it operational without having to deal with big issues is another. I barely encounter situations where Veeam B&R setup disappoints our customers.

Two months ago, I would have said the integration of Veeam Endpoint Backup with Veeam B&R, but this is covered by now with Veeam 8 U2. The feature that a few customers are waiting is SharePoint item restores via redirected SQL, instead of having to install a staging SQL instance on the Veeam B&R backup server.

I've been installing and configuring it for three and a half years.

Every IT environment has it's specific needs and caveats. Of course I encountered some minor issues when deploying Veeam, but this is mostly related to the IT environment itself. Rare issues are logged with, and solved by Veeam support.

No issues encountered.

No, Veeam B&R provides a flexible way of working and scaling with the breakdown of different functionalities (proxies, repositories etc.).

In all the cases where I had to contact Veeam customer service, a solution was delivered within a short timeframe.

In all the cases where I had to contact Veeam Technical support, a solution was delivered within a short timeframe.

I have experience with Backup Exec. The backup/restore capabilities are far away from the Veeam Suite.

It's straightforward.

We are installing/configuring Veeam in customer environments.

As system integrator we offer various backup/replication products. I have no personal hands-on experience with other products except Backup Exec, and Veeam.

It's important to make a correct design which maps on your IT environment needs. A simple Veeam POC can be setup to validate the product.

The instant recovery and quick boot of the replicas. Ability to boot replicas from a de-duplication storage device (degraded performance).

During a "zero day" virus outbreak that caused several critical systems to fail, the ability to boot and run a "replica" that hadn't been infected yet kept the business running and productive.

Performance of the replica when booting during an emergency. Only a few critical systems can be booted this way due to the loads on secondary storage appliances. This isn't really a problem, more of a limitation of the hardware devices we used for implementation.

I used this product for Virtual Machine replication to a D/R site and also as a secondary backup and recovery over two years.

Deployment went smoothly and without and major sticking points or issues.

Occasionally, we would experience slowness on our network that would cause Veeam to get "out-of-sync" with the replicas. This was easily corrected, but seemed to be overly sensitive to bandwidth and connection speed.

No issues.

Excellent. Very responsive, patient and professional when needed.

Excellent.

No, this was a new build-out where no previous solution had existed.

Very straightforward and intuitive.

We collaborated with a vendor but did 70% of the implementation with internal personal.

Excellent. The savings to lost work time during the virus outbreak alone saved the company work loss time for 150+ employees for two days.

Initial setup was under $3,000.00 including consultants and employee time. Day to day costs are very minimal with simply adding a new VM to one of the replication folders after deployment.

Yes. Backup Exec and Zerto were considered, but Veeam was chosen for better recoveries and easier administration.

Do your research and comparison studies that are specific for your business. Not all products are best for every business, no matter how good they are. Veeam is an excellent option and was ultimately the best choice for our environment.

The ease of use and intuitiveness of the interface are excellent. Ability of the software to work reliably and consistently is very important. The instant restore option to mount backups and read data from them in a matter of seconds/minutes is very helpful. Ability of Veeam to replicate backups cross-site is critical to my DR strategy.

Veeam allowed me to eliminate the need for tape backups and replace legacy backup software. The reliability of Veeam is amazing compared to the solution(s) I was using. I am now able to spend 2 minutes a day reviewing backup logs instead of hours troubleshooting errors and calling vendor support. The ability to replicate backups off-site disk to disk also saves a ton of time compared to swapping tapes and manually moving them off-site.

1 year.

I used a 3rd party consultant to aid in the deployment however after watching it done I was sorry to have paid someone else to do it. The deployment process appeared to be very straightforward.

None.

No.

Excellent customer service. I have mostly dealt with tech support.

Excellent. Always responsive and quick to resolve issues. Though there are rarely issues to resolve.

Yes I previously used Symantec BackupExec which had been in place for years. The product was full of bugs, completely unreliable, and required weekly calls to tech support. I switched to Veeam because of these reasons primarily. The cost of Veeam also came in lower than our previous system.

The initial setup was very straightforward. I was able to follow the implementation guide and get the trial setup very quickly. The GUI is intuitive, I've never had an issue figuring out how to use a feature.

I implemented the production instance through a vendor. The vendor was competent and able to configure Veeam properly. However I do not see the need to use a vendor for future Veeam implementations. The Veeam install and setup process if easy to figure out.

Invaluable in time saved managing backups. The time I spent managing backups, failed jobs, software errors etc has been almost eliminated by Veeam. I have recovered at least 5 hours a week by switching to Veeam.

I do not recall the exact setup costs. I believe I paid the vendor ~$1,500 to implement Veeam, plus the cost of the Veeam licenses and support. Ongoing cost is simply the cost of renewing support and about 5 minutes of my day.

Yes, I evaluated CommVault. Veeam was much better priced for the features we needed.

Veeam is an excellent and reliable VM backup tool at a great value compared to other products. I strongly recommend deploying the free trial to get familiar with the product. After using the trial I would be surprised if someone doesn't purchase Veeam.