We use Veeam for the backup and recovery of our production environment.
System Administrator at Premier press
Good support, stable, and it can restore VMs directly into a test environment
Pros and Cons
- "The most valuable feature is the ability to restore the VMs into a test environment."
- "Some of the best practice documentation could be improved."
What is our primary use case?
What is most valuable?
The most valuable feature is the ability to restore the VMs into a test environment.
What needs improvement?
Some of the best practice documentation could be improved.
What do I think about the stability of the solution?
The stability is perfect and we have not had any problems with it.
Buyer's Guide
Veeam Data Platform
February 2025
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What do I think about the scalability of the solution?
With respect to how much we use this solution, we don't expect to increase it. Rather, we're just going to keep our usage the same that we have.
How are customer service and support?
Their support is pretty good and I haven't had any issues with it.
How was the initial setup?
The initial setup is pretty straightforward.
What about the implementation team?
We had an integrator do most of the implementation.
I am the only one in the organization who uses the software.
What other advice do I have?
Overall, we are happy with this software and have not found any limitations to it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Pre-Sales Consultant at a tech services company with 1,001-5,000 employees
User-friendly and easy to integrate
Pros and Cons
- "I can't think of any improvements yet for Veeam because they are very good. It integrates very well with Microsoft applications. It is very easy to integrate. Micro Focus can also integrate but it's more complex. You have to know the product very well to be able to integrate. While Veeam, it's very user-friendly. You don't need to have certifications or anything to work on Veeam."
- "I like the Acronis backup solutions on the block-based part of backups or snapshots. That's a nice functionality that Veeam doesn't have."
What is most valuable?
Veeam Backup does not interfere with your environment. It's got those facilities, which are very good.
Acronis has been a long time player on the images and in block-based backups. I can't think of any improvements yet for Veeam because they are very good. It integrates very well with Microsoft applications. It is very easy to integrate. Micro Focus can also integrate but it's more complex. You have to know the product very well to be able to integrate. While Veeam, it's very user-friendly. You don't need to have certifications or anything to work on Veeam.
What needs improvement?
I like the Acronis backup solutions on the block-based part of backups or snapshots. That's a nice functionality that Veeam doesn't have.
For how long have I used the solution?
I have been working with Veeam Backup Replication for four years.
What do I think about the scalability of the solution?
Scalability is very good. The only problem that might occur with Veeam is if people do not size it correctly, they can get performance issues. If you don't do the right thing, you always have those types of problems anyway.
Backing up to the cloud, AWS or Azure is fantastic. It's really good. It also backs up applications as well like Oracle, SAP, and so forth. Veeam is a good backup solution.
How are customer service and technical support?
The technical support is excellent. If you're on the right support level, they provide a solution immediately. They tell the customer exactly what is wrong. Compared to Micro Focus Data Protector, they've got good engineers to help you, but I think Veeam is much quicker and more helpful in resolving a problem.
Which solution did I use previously and why did I switch?
If I had to choose visualization between Micro Focus Data Protector and Veeam, I would choose Veeam. It's a much better product. The functionalities for the end-user are much easier. It is a good product for an enterprise, but it's not that user-friendly like Veeam is. The functionalities that Veeam offers are fantastic. It's a very good product.
In terms of virtualization, I would recommend Veeam over Data Protector. Definitely. Even for hybrid, I would still recommend Veeam. Although, the Data Protector hybrid environment is also not bad. But the problem is the complexity.
Micro Focus is developing the virtualization side. You can't compare it with Veeam. The storage and backing up the environment are much easier on Veeam than Data Protector. Veeam is much more ahead at the moment.
Data Protector is not user-friendly. It's more complex. You need to know the product very well to be able to do backups or restores.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable compared to NetBackup, Backup Exec, Dell, Micro Focus, or Acronis, then Veeam is lower in price.
Micro Focus's pricing is not too bad either because they changed the licensing model.
What other advice do I have?
I would rate Veeam Backup Replication a ten out of ten.
In the next release, I would like for them to have block-based backups as well. But I don't know if they will do that because they've got all the functionalities to restore a system and it's working. If they would put it in, that would be fantastic, it will maybe even improve the performance when backing up.
I would rate Acronis an eight out of ten. They're missing a lot and are still not very user-friendly.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Veeam Data Platform
February 2025
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Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,737 professionals have used our research since 2012.
Architect at a tech services company
Reliability of backup process are valuable as this is used as a failover migration tool.
Valuable Features
Instant recovery of VMs, reliability of backup process are valuable as this is used as a failover migration tool.
Improvements to My Organization
We had a vendor screw up a financial accounting program at tax season, a critical time for one of our customers. We were able to roll the VM back in under five minutes, and users were back on the software in under 10 minutes from restore.
Room for Improvement
The software really needs to expand into physical machines backups. Endpoint Protection is a good start, but physical backups are the missing component to crush the competition.
Use of Solution
I've been using it for three years.
Deployment Issues
We have had no issues with the deployment so far as multi-site WAN acceleration works out of the box, and so far we've been very happy with our experience
Stability Issues
There have been no performance issues.
Scalability Issues
Scalability is all about bandwidth, so the only issue we had was trying to guess how much bandwidth we would need.
Customer Service and Technical Support
It can take a while to get a recovery engineer on the phone, but once you get one the support is excellent. Follow up on issues has been exemplary.
Initial Setup
It is simple to setup and the documentation covers just about everything you need to know.
Implementation Team
This was all setup in house.
Pricing, Setup Cost and Licensing
The pricing is reasonable, but tracking and purchase levels are unnecessarily complicated.
Other Solutions Considered
I have used and evaluated many backup and recovery solutions. Veeam came out on top for ease of use, reliability of job execution, backup validation, and speed of recovery in virtual environments.
Other Advice
By far it is the best virtualization protection product, but lacking in the physical protection space. It does physical backups, but it fells like an after thought.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company with 1,001-5,000 employees
We're able to restore entire virtual machines in under 15 minute, although I'd like to see the virtual-environment concept or technology applied to backup physical servers.
Valuable Features:
- Support for VMware Virtual Volumes (VVols) that allows direct backup from snapshots of storage systems that support VVols and VMware Virtual SAN 2.0
- Granular recovery of objects from MS SQL, Active Directory, Microsoft Exchange
- Backup and replication of Fault Tolerant (FT) VMs
- Cross-vCenter vMotion awareness
- Hot-Add transport mode of SATA virtual disks
- Support for Veeam Cloud Connect that allows customers to backup their offsite backups into the cloud
Improvements to My Organization:
This product has really reduced our recovery time objective considerably because we are able to restore entire virtual machines in under 15 minutes whenever that has come up.
Not just that, though, as we are also able to restore individual objects requested by customers, e.g. deleted messages from an Exchange server. The Veeam product has reduced the time it takes to configure and monitor backups.
Room for Improvement:
Although this product is technically designed for virtual environments, it would be very useful if the same concepts or technology is applied to backup physical servers.
That is what I would love to see Veeam implement or add as a feature to a future product.
Other Advice:
Veeam is a good product that is easy to deploy and manage and it just really works.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a gold partner.
If you want physical backup you can always try the Endpoint Backup product as it does physical servers. We use it on our Veeam servers which are physical and I am testing on Exchange servers too. Great product and can use Veeam repositories too.
Acting Manager, Ground Systems Development and Operations Program at a aerospace/defense firm with 1,001-5,000 employees
We like the integration with vCenter and the reporting it provides.
What is most valuable?
- Ease of use
- Reporting
- Great integration with vCenter
- Dedupe abilities
- No tape
How has it helped my organization?
It helps us to restore and backup our data, along with ease of use.
What needs improvement?
Archive to tape could be better, but the new version might do this, and generally it’s a great product. The landing disk cliff shares could be improved. I don’t believe that it supports it at this time. If you use the edit job function you can’t sort by VM product.
For how long have I used the solution?
We have been using the solution for about two years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
It seems to be quite stable, no issues there.
What do I think about the scalability of the solution?
No issues with scalability, and it seems to scale reasonably well.
How are customer service and technical support?
Customer Service:
We haven't had to use it yet.
Technical Support:We haven't had to use it yet.
Which solution did I use previously and why did I switch?
We used various backup solutions including NetBackup.
How was the initial setup?
It was easy.
What about the implementation team?
We did it in-house.
What was our ROI?
I don't know, but we do like it.
What's my experience with pricing, setup cost, and licensing?
Software can always be cheaper, but it's not prohibitively expensive. Veeam seems reasonable for what you get.
Which other solutions did I evaluate?
We looked at a bunch of stuff, we thought it had the best integration with VMware. Lots of people liked it, and we rely heavily on peer reviews, as well as talking to colleagues and other people we know.
What other advice do I have?
I would advise you to buy it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Infrastructure Engineer at a tech services company with 51-200 employees
It slots in with other virtualization products and we no longer spend time looking at continual backup failures.
What is most valuable?
The ease of use is valuable.
How has it helped my organization?
I've been an end user and deployer of this software as a consultant. It's easy to implement, and easy to spot any issues and resolve them. It slots in great with other virtualization products.
What needs improvement?
Not sure, but maybe the weakest area is around integration with tape libraries at times.
For how long have I used the solution?
I've used it for over six years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
They have some of the best vendor support around. You can get through to an actual engineer who can help you rather than them saying "can you log it with us, send us some logs" and "we need to escalate it" like many do.
Which solution did I use previously and why did I switch?
We previously used BackUp Exec.
How was the initial setup?
It was straightforward.
What about the implementation team?
We implemented it in-house.
What was our ROI?
Time is no longer wasted looking at continual backup failures.
What's my experience with pricing, setup cost, and licensing?
Speak to your preferred VAR, and wait until the ends of quarters for some great deals.
Which other solutions did I evaluate?
- BackupExec
- ArcServe
What other advice do I have?
Read the online documentation as it's easy to follow, watch the videos of the features, and, yes, it's really that easy to use.
Disclosure: My company has a business relationship with this vendor other than being a customer: We're a Reseller.
IT ADS Section Manger with 1,001-5,000 employees
Very reliable and fast data recovery. Price is a bit high.
What is most valuable?
Ease of use
How has it helped my organization?
Very reliable and fast data recovery
What needs improvement?
I feel the price is a bit high
For how long have I used the solution?
5+ years
What was my experience with deployment of the solution?
No issues with deployment of Veeam Backup & Replication.
What do I think about the stability of the solution?
No issues with stability of Veeam Backup & Replication.
What do I think about the scalability of the solution?
No issues with scalability of Veeam & Replication.
How are customer service and technical support?
Customer Service:
Acceptable
Technical Support:Acceptable
Which solution did I use previously and why did I switch?
vRanger
How was the initial setup?
Straightforward, clear instructions
What about the implementation team?
In-house
What's my experience with pricing, setup cost, and licensing?
Don't recall, I believe annual support is $2500
What other advice do I have?
Do it! Great, stable, full featured product.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller Partner
IT Director at a wholesaler/distributor with 51-200 employees
Comes with simple licensing, works without any issues, and supports our policies for RTO and RPO
Pros and Cons
- "Its performance is fine. It supports us very well. It is able to support our policy for RTO, RPO, and other things that we need."
- "A backup and replication solution should be able to back up a system and do recovery very fast. Even though Veeam Backup & Replication is able to meet most of our needs, it would be better if they can make it faster for backup and restore."
What is our primary use case?
It is our backup and recovery solution. We have a lot of hypervisors and virtual machines.
We are using its latest version. We just update it to the latest version.
What is most valuable?
Its performance is fine. It supports us very well. It is able to support our policy for RTO, RPO, and other things that we need.
What needs improvement?
A backup and replication solution should be able to back up a system and do recovery very fast. Even though Veeam Backup & Replication is able to meet most of our needs, it would be better if they can make it faster for backup and restore.
For how long have I used the solution?
We have been using this solution for a few years.
What do I think about the stability of the solution?
It is stable. We haven't had any issues.
What do I think about the scalability of the solution?
Its scalability is good.
How are customer service and support?
I don't have any issues with their technical support.
What about the implementation team?
We used our partner for its implementation. Its deployment and maintenance are taken care of by just one person. It is very simple.
What's my experience with pricing, setup cost, and licensing?
Its licensing is very simple. We can make changes very easily.
What other advice do I have?
I would recommend this solution to others. I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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@Matt, a number of different hardware configurations were used with a variety of storage systems. HP Proliant, Dell Rxxx servers, Dell Compellent storage to name a few.