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Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Real User
Top 10Leaderboard
Simple interface for small businesses with poor equipment integration
Pros and Cons
  • "A simple and stable solution for small businesses that use virtualization."
  • "Integration with other equipment could be improved."

What is our primary use case?

We are a solution provider company and have several support contracts with our customers. We try to select the best solution for each of them. In a small environment, we prefer using Veeam Backup. It's useful in many small businesses where they use virtualization.

What is most valuable?

We use Veeam because it's easy to use. The interface is very simple.

What needs improvement?

Integration with the other equipment could be improved. For example, Tape Autoloader integrating with other storage products that are customized for backup solutions, or EMC Data Domain integrating with NetApp storage. Backup solutions today have a critical role in many data centers. We face a lot of malware attacks and ransomware. I think backup solutions are critical and this backup solution should be flexible. 

It would be great to work with other solutions and new technologies like Kubernetes, or Docker integrating with private cloud solutions such as Azure, Google, or OpenStack. Veeam is not as efficient as Veritas NetBackup. 

For how long have I used the solution?

We've been using Veeam for more than six or seven years.

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What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

If you have a simple environment, Veeam is useful, but when it comes to scalability and you have a more complex environment, it isn't a good solution for advanced customers that want business continuity or have more complex data centers. For example, if you have three data centers and you're looking for replication between them, or you want to replicate your backup, Veeam isn't the most useful.

How was the initial setup?

This solution can be set up without any external support and it can be done in many environments. In general, we didn't have any problems with installation.

What's my experience with pricing, setup cost, and licensing?

Pricing for Veeam is very reasonable compared to Veritas or other products in my care. It suits many customers.

Which other solutions did I evaluate?

Between Veeam and Veritas Backup, Veritas is a unique product in several aspects. When you want to transfer your data over SAN, backup is needed and the solution in some environments is very important because window time is limited for them. When it's a huge amount of data that takes five or six hours a day to transfer, we have to use the SAN backup feature. In this area, Veeam isn't as good as Veritas NetBackup. 

When you want to use this feature with Veeam, you have to share a lot of storage and many customers refuse this way of using the SAN backup feature. You can miss it easily. Many customers prefer compromising their source of data than using a SAN backup. For this reason, like IBM TSM, Veritas is one of the best.

What other advice do I have?

I would rate this solution a six out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor
PeerSpot user
Manager Information Technology at a pharma/biotech company with 1,001-5,000 employees
Real User
Stable and scalable but no support for SAP systems
Pros and Cons
  • "Very user-friendly and easily recoverable."
  • "I would like a solution for SAP systems to be included."

What is most valuable?

The most valuable feature of this product is its very fast recovery.

What needs improvement?

I would like a solution for SAP systems to be included in the next release.

For how long have I used the solution?

I've been using this solution for around ten years.

What do I think about the stability of the solution?

The product is stable and reliable.

What do I think about the scalability of the solution?

This solution is easy to scale.

How was the initial setup?

The initial setup was quite straightforward.

What about the implementation team?

I implemented through an integrator.

What other advice do I have?

This solution is very user-friendly and easily recoverable. I would rate this product as seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Infrastructure Lead at a computer software company with 51-200 employees
MSP
Good portability, good scalability, and easy to set up
Pros and Cons
  • "Its portability and being able to back up between different platforms are the most valuable features."
  • "There is always some room for improvement, especially with some of the different technologies such as DB2. Commvault has a DB2 agent, but Veeam still doesn't have it. We have to use the universal one for it."

What is most valuable?

Its portability and being able to back up between different platforms are the most valuable features.

What needs improvement?

There is always some room for improvement, especially with some of the different technologies such as DB2. Commvault has a DB2 agent, but Veeam still doesn't have it. We have to use the universal one for it.

Although this is not really something that comes too much from the Veeam side, there could be more integration with the storage for snapshots. I know that some products that we use would need it, but I think that also comes more from the storage suppliers.

For how long have I used the solution?

I have been using it for about 10 years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is very good at scalability.

How are customer service and support?

Their support was very good when I needed support back in South Africa.

Which solution did I use previously and why did I switch?

We currently are on Commvault, and we're also on Veeam, but we are busy putting forward a design to migrate from Commvault to Veeam for our company.

How was the initial setup?

Its initial setup is easy.

What other advice do I have?

I would rate it a nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
CTO at SoferTech
Real User
Easy to use, simple installation, and stable
Pros and Cons
  • "The solution is simple to use."
  • "The solution could improve by allowing the ability to do monitoring and traffic aggregation in the whole virtual network environment."

What is our primary use case?

We are using Veeam ONE to monitor our environment.

What is most valuable?

The solution is simple to use.

What needs improvement?

The solution could improve by allowing the ability to do monitoring and traffic aggregation in the whole virtual network environment.

For how long have I used the solution?

I have been using this solution for approximately eight years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is highly scalable in the virtual environment.

How are customer service and technical support?

The support team Veeam can be available 24 hours a day seven days a week depending on your license agreement. However, in Veeam ONE the support query availability is not as good as other solutions they offer.

How was the initial setup?

Veeam ONE is straightforward to implement.

What's my experience with pricing, setup cost, and licensing?

If you have Veeam Backup and Replication with the essential license then this solution is free. If you were to purchase Veeam ONE by itself it is priced cheaper than competitors.

What other advice do I have?

I rate Veeam ONE a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Solutions Architect at Net Place
MSP
Simple and easy to use and manage
Pros and Cons
  • "One of the most valuable features is the simplicity of the solution's administration."
  • "While the Veeam Backup Replication tool can mostly back up all the data in the environment, the AIX from IBM backup capabilities nowadays could stand improvement as they are not featured on a single pane of glass."

What is our primary use case?

We are familiar with all the versions. As resellers we can sell any version of the solution. 

Our use cases involve  Veeam or Hyper V infrastructure. They concern physical servers, Office 365, complete solution specs, a mold self, the Como workloads and Oracle SAP.

What is most valuable?

One of the most valuable features is the simplicity of the solution's administration. I like its rental capabilities, as well as the backup data, replication abilities, in respect of the current Veeam or the backup servers to the Cloud provider. Disaster recovery is also simple and very easy to manage. 

What needs improvement?

While the Veeam Backup Replication tool can mostly back up all the data in the environment, the AIX from IBM backup capabilities nowadays could stand improvement as they are not featured on a single pane of glass. A consultation is required for its administration. As such, the integration of AIX would be welcome. 

While Veeam Backup & Replication is a complete solution, it would be nice to have the Veeam server on Linux. The availability of the Server Manager only on Windows installation should be addressed.  

For how long have I used the solution?

I have been using Veeam Backup & Replication for around two or three years.

What do I think about the stability of the solution?

The solution is stable and allows for ease of use. 

What do I think about the scalability of the solution?

The solution is very scalable. Once the license is attended to, there is not much need to concern oneself with new implementations or changes to the installation process. As such the solution is scalable, stable and very friendly to use.

How are customer service and technical support?

I rate the technical support as a ten out of ten. Veeam boasts a wide documentation forum in which most issues can be resolved. When there is a need to engage their support services, we have found them to be straightforward and very quick to resolve the issue. 

How was the initial setup?

Taking into account the setups and boss configurations, the deployment takes from two to three days and is very simple to do. With the right partner it can be accomplished pretty quickly and simply. 

What about the implementation team?

Deployment and maintenance involves two or three people. It is quite easy. 

Which other solutions did I evaluate?

We evaluated ARC server and Capizec. We are a reseller and implementation company, so we handle both of these aspects as concerns the software of many different back up tools, but Veeam lags far behind the competition. The others use WAN and are our first choice. 

In comparison with Veeam Backup & Replication, the license form and attendant specs of the competitors make things quite easy. 

What other advice do I have?

I truly like the solution. It is easy, fast and reliable when it comes to growth. 

While our parent company has the solution on-premises, we also sell it as a service, as we are Veeam partners. 

We have a variety of client types and sizes. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Syastems & Storage Administrator at a financial services firm with 1,001-5,000 employees
Real User
Effective CDP, reliable, and good technical support
Pros and Cons
  • "I have found the most valuable feature to be the new CDP features. It is very popular for my customer's needs."
  • "There is some complexity we have experienced when using the solution that should be simplified."

What is our primary use case?

I am using the solution in a virtual environment for backup and replication.

What is most valuable?

I have found the most valuable feature to be the new CDP features. It is very popular for my customer's needs. 

Additionally, the solution is user-friendly.

What needs improvement?

There is some complexity we have experienced when using the solution that should be simplified.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

We have used the technical support and they are very good. We receive a resolution at a high priority.

How was the initial setup?

The installation was easy.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup and Replication is expensive.

What other advice do I have?

I rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1298934 - PeerSpot reviewer
Director Cloud Backup and DRaaS at a tech services company with 51-200 employees
Real User
Reasonably-priced and offers good support for virtualization, but it was not built for the cloud
Pros and Cons
  • "We have evaluated other solutions but Veeam is the best for virtualization."
  • "There is a lot of room for improvement, but the primary issue we have is that it's not built for the cloud."

What is our primary use case?

We are a managed service provider and we run a cloud backup company. We provide cloud backup services for customers and our primary platform is Veeam. 

What is most valuable?

The primary reason that we use Veeam is the market share.

What needs improvement?

There is a lot of room for improvement, but the primary issue we have is that it's not built for the cloud. It wasn't designed for it but we're making it work.

For how long have I used the solution?

We have been using Veeam Backup & Replication for 10 years.

What do I think about the stability of the solution?

There are bugs and other things that go wrong in almost any environment, although it's not that there's anything wrong with the product. That's just life in IT.

What do I think about the scalability of the solution?

Scalability-wise, it is okay, although it could be better.

We use it internally, although it revolves around our clients.

How are customer service and technical support?

Technical support is good and I would rate them a seven out of ten. The rating would improve if they were better at following up.

How was the initial setup?

The initial setup is complex. Our is a very large project to run in the cloud.

What about the implementation team?

We have our own Veeam certified engineers who deploy and maintain it.

What's my experience with pricing, setup cost, and licensing?

We spend hundreds of thousands of dollars on Veeam each year, although it is not expensive for what we get.

The licensing is something that could be improved.

Which other solutions did I evaluate?

We have evaluated other solutions but Veeam is the best for virtualization.

What other advice do I have?

My advice for anybody who is considering Veeam is that it's a good product. We do not have an environment that is user-centric, where I can make specific suggestions otherwise.

We are currently using version 10 and plan to move to version 11 within the next two months.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Business Development Consultant at a tech vendor with 51-200 employees
Vendor
Instant VM restore is one of the most valuable features of this product.
Pros and Cons
  • "It lets you verify a backup with the least amount of effort."
  • "Offering mobile apps that give engineers a global view of his backup regime would be a "nice to have" feature."

How has it helped my organization?

Previously, a backup expert would be required to get a backup product to function properly. With Veeam Backup and Restore, things are so simple and efficient that you do not need to spend hours on end configuring the product. This allows engineers to focus on other business critical applications.

What is most valuable?

Instant VM restore is one of the coolest functions within this product. It lets you verify a backup with the least amount of effort, especially when backing up a VM before running some maintenance.

What needs improvement?

Offering mobile apps that give engineers a global view of his backup regime would be a "nice to have" feature.

What do I think about the stability of the solution?

We have experienced no stability issues at all.

What do I think about the scalability of the solution?

We have not yet had any stability issues. I have deployed this product in very large environments and I have never been limited with its scalability.

How are customer service and technical support?

There is room for improvement. However, when compared to other products, the support is on the good side.

Which solution did I use previously and why did I switch?

I haven’t used any other solution. I have always used this product for VM backups.

How was the initial setup?

Since scalability is simple, i.e., you can deploy a proxy or add a new gateway, the initial setup is also simple.

What's my experience with pricing, setup cost, and licensing?

The pricing makes sense, especially with the number of VMs you can fit on one socket nowadays. Since pricing is per socket, it is not expensive to add capacity as you go along.

Which other solutions did I evaluate?

Fortunately or unfortunately, I did not look at other options.

What other advice do I have?

Make sure not to overlook the network capacity during the planning stage. This obviously depends on your backup set and has to be given more importance if your backup set is considerable.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Partner with Veeam.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.