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PeerSpot user
Business Development Consultant at a tech vendor with 51-200 employees
Vendor
Instant VM restore is one of the most valuable features of this product.
Pros and Cons
  • "It lets you verify a backup with the least amount of effort."
  • "Offering mobile apps that give engineers a global view of his backup regime would be a "nice to have" feature."

How has it helped my organization?

Previously, a backup expert would be required to get a backup product to function properly. With Veeam Backup and Restore, things are so simple and efficient that you do not need to spend hours on end configuring the product. This allows engineers to focus on other business critical applications.

What is most valuable?

Instant VM restore is one of the coolest functions within this product. It lets you verify a backup with the least amount of effort, especially when backing up a VM before running some maintenance.

What needs improvement?

Offering mobile apps that give engineers a global view of his backup regime would be a "nice to have" feature.

What do I think about the stability of the solution?

We have experienced no stability issues at all.

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February 2025
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What do I think about the scalability of the solution?

We have not yet had any stability issues. I have deployed this product in very large environments and I have never been limited with its scalability.

How are customer service and support?

There is room for improvement. However, when compared to other products, the support is on the good side.

Which solution did I use previously and why did I switch?

I haven’t used any other solution. I have always used this product for VM backups.

How was the initial setup?

Since scalability is simple, i.e., you can deploy a proxy or add a new gateway, the initial setup is also simple.

What's my experience with pricing, setup cost, and licensing?

The pricing makes sense, especially with the number of VMs you can fit on one socket nowadays. Since pricing is per socket, it is not expensive to add capacity as you go along.

Which other solutions did I evaluate?

Fortunately or unfortunately, I did not look at other options.

What other advice do I have?

Make sure not to overlook the network capacity during the planning stage. This obviously depends on your backup set and has to be given more importance if your backup set is considerable.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Partner with Veeam.
PeerSpot user
it_user587100 - PeerSpot reviewer
IT Manager at a non-tech company with 10,001+ employees
Vendor
Running the virtual machine from within the backup gives us the chance to test the machine before restoring it.

What is most valuable?

Running the virtual machine from within the backup gives us the chance to test the machine before restoring it.

How has it helped my organization?

In the past, we were using another backup product. We used it to restore the machine multiple times, until we reached the required version of the machines. This process takes a very long time to finish.

What needs improvement?

I am looking for the ability to:

  • Backup physical machines
  • Backup exchange mailboxes and retrieve a message in a mailbox
  • Backup SQL servers and retrieve a record in a table
  • Backup the Active Directory and retrieve a single object

For how long have I used the solution?

I have used Veeam for four years.

What do I think about the stability of the solution?

We have not encountered any issues with stability.

What do I think about the scalability of the solution?

I have not had any issues with scalability.

How are customer service and technical support?

The support staff team is perfect. I hope they keep that level of perfection.

Which solution did I use previously and why did I switch?

The features in Veeam are much better than in the other products.

How was the initial setup?

The setup was straightforward and the pre-sales engineer helped us a lot to set up the product according to best practices.

What's my experience with pricing, setup cost, and licensing?

According to the features, I believe it has a reasonable price.

Which other solutions did I evaluate?

We evaluated Veeam ONE.

What other advice do I have?

I am already telling others that I use this solution when I meet them in conferences and meetings.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
February 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,737 professionals have used our research since 2012.
it_user265821 - PeerSpot reviewer
Solutions Architect at a tech services company with 51-200 employees
Consultant
We are able to assure greater uptime for our servers and clients.
Pros and Cons
  • "With Replication, Veeam allows us to have a duplicated VM on standby."
  • "The physical server backups and direct storage connectivity need improvement."

How has it helped my organization?

With Veeam Backup and Replication, we have closed the time it would take to recover from a VM failure. We are able to assure greater uptime for our servers and clients.

What is most valuable?

With Replication, Veeam allows us to have a duplicated VM on standby.

In the event that we need to failover to the replicated VM, Veeam allows a very simple and fast procedure to do so.

What needs improvement?

The physical server backups and direct storage connectivity need improvement.

What do I think about the stability of the solution?

Stability has not been an issue. In my experience, it has been very reliable and stable.

What do I think about the scalability of the solution?

I have directly not encountered any scalability issues. We have a few dedicated Veeam Backup and Replication servers in our environment. Veeam Backup and Replication allows “proxy” servers to enable the scalability.

How are customer service and technical support?

The few times that I’ve had to call Veeam support, it has been a pleasant experience. They are courteous and professional; they handled each case satisfactorily.

Which solution did I use previously and why did I switch?

We were not using any other solution prior to this one. We have used Veeam since the start of our data center virtualization.

How was the initial setup?

The setup and integration were very straightforward. Setting up a few jobs was a little more complex, but that was due to the complexity as to how the VM needed to be backed up and where it was being backed up to.

What's my experience with pricing, setup cost, and licensing?

I always tell others upfront that the licensing is based on the number of host CPUs. I also explain how easy it is to recover VM data or the entire VM and to take that into consideration when looking at the pricing.

What other advice do I have?

Be sure to size your backup data volumes correctly. Whatever you think is enough, you will soon need more than what it may seem initially.

Disclosure: My company has a business relationship with this vendor other than being a customer: The company I currently work for resells Veeam Backup and Replication.
PeerSpot user
PeerSpot user
Technical Lead with 51-200 employees
MSP
It ensures that backup times are kept to a minimum and reduces the amount of data that is replicated to additional disks off-site.

What is most valuable?

The functionality available with Veeam enterprise licenses, allow a VMware vSphere snapshot to be integrated and transferred to HP 3PAR storage snapshots; this effectively off-loads all backup traffic to the storage network. The Original VMware snapshot is then released (this process takes less then a minute), and Veeam continues the backup operation directly form the 3PAR storage. This operation ensures minimal impact on the VM, VM network and Host hypervisor, while ensuring backups are performed at storage network speeds (8Gb fibre).

Reverse incremental backups with block level changes - Following the initial seed backup, only block level changes are captured in the following daily backups. This ensures backup times are kept to a minimum and reduces the amount of data that is replicated to additional disk off-site.

50x WAN optimisation - With the enterprise licence option you get WAN optimisation. this reduces the amount of bandwidth required to replicate VMs or backup copies off-site. I use this to transfer all VM backups to a co-location storage device at a dedicated DR site.

Instant recovery - this allows a Veeam protected VM to be instantly booted direct from the backup image. Veeam creates an NFS Datastore and presents this to the selected Esxi host. This can be used to test backups are being taken correctly, to recover a live VM or as a low cost DR solution. Once a VM is booted, this can be migrated live using vMotion back to production storage.

How has it helped my organization?

By using Veeam, backups times for the entire virtual environment have been reduced, and backup windows now have no impact on production VMs.

Instant recovery has revolutionised client DR plans, reducing recovery time objectives (RTO) and improving available recovery point objectives (RPO).

Also as Veeam "just works" less time is spent troubleshooting backup technologies and failed backups.

What needs improvement?

The amount of disk space required for the long term storage of backups (archiving Weekly / Monthly / yearly backups) can be higher then expected if you have a large daily change rate in your VM. This needs to be planned for when considereing long term arciving of backup files.

For how long have I used the solution?

I have been working with Veeam for 18 months since the initial pilot.

What was my experience with deployment of the solution?

If using off-site replication with WAN optimization, the initial Seed backups of VMs need to be taken locally and then transferred to off-site. Attempting to transfer these over the WAN can cause bandwidth saturation.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues, additional physical or backup servers can be added using existing hardware or VMs to distribute the backup load as the envirnmnet grows.

How are customer service and technical support?

Customer Service:

Very good support from account manager and on-line portal.

Technical Support:

Very good support, however as Veeam is simple to deploy only limited technical support was required during deployment.

Which solution did I use previously and why did I switch?

Backups of VMs were previously taken using i365 data vault this added additional load to ESXi hosts and VMs during backup windows, switching to Veeam removed this load and enhanced recovery options for all VMs; i365 also provides block level incremental forever backups and replicates to our DR site, we continue to use this for the remaining physical machines.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infrastructure Engineer at a local government with 501-1,000 employees
Vendor
Many valuable features. The rest of the field is playing catchup.

What is most valuable?

There are so many valuable features but my favourites would have to be Instant Recovery especially when you have very demanding RTO's imposed on you. Virtual lab is also a brilliant feature for spinning up a DR/Test environment for your replicas.

How has it helped my organization?

It's afforded our organisation peace of mind knowing that we have reliable, fast and a cost effective backup solution for our virtual environment which also allows us to provide our developers with both test and pre-prod environments in hours rather than days.

I am currently running secondary backup jobs (B2Bcopy) for our business critical virtual machines which are located at an offsite repository in addition to replication jobs which are located at our disaster recovery site without any issues.

For how long have I used the solution?

I have used this product for 5 years or so and will not use any other solution for my virtual environment.

What was my experience with deployment of the solution?

Deploying Veeam was easy and I made sure to take a few minutes to design my solution prior to installing it.

What do I think about the stability of the solution?

I did not have any issues with stability post installation. I did initially encounter a few errors with my replication testing but these were down to my misconfiguration.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

I've not had any issues with technical support who are very competent and generally resolve most issues whilst you are on the phone.

Which solution did I use previously and why did I switch?

I previously used vRanger Pro when it first came out but I found it frustrating.

How was the initial setup?

I had no issues with the initial setup.

What about the implementation team?

I implemented the solution.

What other advice do I have?

I'd say plan your implementation carefully and work out how many proxy servers you require for your virtual estate and take note of resource requirements.

I would rate Veeam a 5 against the competition but it's no contest in my opinion because the rest of the field is playing catchup.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user287370 - PeerSpot reviewer
Virtualization Specialist at InterLAN S.A.S.
Consultant
I'm able to optimize my clients' recovery procedures in less time with the Instant VM Recovery feature.

What is most valuable?

  • Capacity to start a VM directly from the backup repository (Instant VM Recovery)
  • The explorer for restoring items (Active Directory, Exchange, SharePoint, MS-SQL and Oracle (soon)).

How has it helped my organization?

I am a specialist in Veeam, and my clients optimized their recovery procedure, and it now requires less time to restore services. They love how easy it is to operate.

What needs improvement?

  • Tape support - more options for retention
  • Backup for physical servers (Microsoft at least)

For how long have I used the solution?

I've used it for two and a half years.

What was my experience with deployment of the solution?

No, but is important to read all the requirements for the explorer to avoid problems before finishing the implementation.

What do I think about the stability of the solution?

No, in fact the stability is great. No halts are present, even when it has low memory.

What do I think about the scalability of the solution?

No issues have been encountered so far.

How are customer service and technical support?

Customer Service:

In Latin America (my area) it could be better.

Technical Support:

Great service. I only use the web support and it is accurate.

Which solution did I use previously and why did I switch?

We previously used HP Data Protector. It was very complex to work with, and susceptible to fails, so we switched.

How was the initial setup?

It is very easy to configure, and start up.

What about the implementation team?

We are a vendor.

What's my experience with pricing, setup cost, and licensing?

It offers a good cost-benefits balance.

Which other solutions did I evaluate?

We are partners of HP and Symantec, but we prefer to offer Veeam to our virtual environment customers.

What other advice do I have?

Watch the demos online, watch the YouTube channel, and use the trial version to learn about the product. It is the way to get to know the product.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a vendor of Veeam products, among others.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Great review. Have you tried the Endpoint Backup software for your physical boxes? It works very well since they will never go this route with the main software as they focus on virtual.

it_user165585 - PeerSpot reviewer
System Engineer at a energy/utilities company with 51-200 employees
Vendor
Previously used a different solution, but Veeam was easier to setup and use. Very good product for a mid-range company.

How has it helped my organization?

Able to backup virtual servers and setup and DR for critical applications.

What needs improvement?

File recovery could be better.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No problems with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

I would rate the customer service as a 4/5.

Technical Support:

I would rate technical support a 5/5.

Which solution did I use previously and why did I switch?

Yes, Veeam was easier to setup and use.

How was the initial setup?

Easy to setup without any complexities. Finding the area to insert your license was a bit challenging.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

Between $500-1000.

Which other solutions did I evaluate?

No.

What other advice do I have?

Very good product for a mid-range company. Backup and recovery is made easy. DR snapshots are great and easy to restore when needed.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user157914 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Consultant
Veem gives ease of mind in regards to virtual backup & has given us the opportunity to test the backup.

What is most valuable?

The backup and instant recovery features are the most valuable to me.

How has it helped my organization?

It has given me and my customers ease of mind in regards to virtual backup, furthermore it has given us the opportunity to actually test the backup so that we know we can rely on it. With instant recovery you can recover an entire server in minutes. This means you can test if your server can start from backup, in case of a breakdown.

For how long have I used the solution?

For about 2 years.

What was my experience with deployment of the solution?

None ever. Only in regards to incorrect licensing, but this has been because of mistakes in regards to number of processors or wrong VMWare license.

What do I think about the stability of the solution?

Minor issues with the snapshop functions of VMWare leading to failed backups of some virtual servers, but this is easily mended. In general, a lot less than with other backup vendors.

How are customer service and technical support?

Customer Service:

The customer service is very good, most of the time they contact you before you even knew you needed to contact them. They are very aware of their product and they service you in a timely and professional way.

Technical Support:

I have yet to find a problem that cannot be solved using the community or just googling, so i rate them as high as the scale goes.

Which solution did I use previously and why did I switch?

Used symantec backup exec, Nordic Backup, IBM TSM, and switched because of the transition to virtual servers.

How was the initial setup?

Everything is pretty straightforward and easy to install, even in an environment that you aren't that familiar with.

What about the implementation team?

Vendor team, and their level is adequate.

What was our ROI?

I'd say the mere fact that you can test your backups without using numerous hours of own / or consultants time is enough to say there is instant ROI on Veeam B&R. Also the total backup time will probably be way less, like 25-25% faster than the one people are switching away from.

What other advice do I have?

go for it :) you wont regret it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.