Veeam Data Platform Reviews

Instant recovery of a VM, ease of use for item level recovery, ability to also send disk to disk jobs to tape for meeting retention policies.

We have been able to instantly recover VMs from catastrophic failures to point in time and recover files easily without the long wait of searching and restoring from tape.

The ability to back up physical servers from within the same Product and not as a separate module. This would keep Veeam in the front of other competing products that offer both physical and virtual backup solutions.

5 years.

No deployment issues.

No stability issues.

No scalability issues.

Support has been phenomenal when I have needed it and I have always been able to resolve my issue and gain a better understanding of how the product works.

The level of support I have received has been top notch, problems have been escalated as needed and without prodding for the need of additional assistance and the engineers I have worked have been both friendly and easy to comprehend when discussing both the issues and the solutions.

In the past we were using a traditional physical backup solution -Symantec Backup Exec which made restores quite difficult in the event of a complete VM restore. We needed a solution that was more in line with the virtual realm and we discovered Veeam when attending VMworld and we were quick to setup a lab to test the product and were completely satisfied with what we'd found.

It was very straight forward and easy to learn.

We did the install and setup in house with minimal support and once we licensed the product we made calls to support only when trying to understand the best practices for configuration and how to achieve the results we expected.

This product has more than made up for the initial costs of licensing, hardware and support. In more than one occasion we have been faced with what would normally be hours of downtime in the days of tape restores to being backup in minutes.

At the time we had been looking at various solutions that were coming up for backup and restore of virtual environments; WMware's own Backup solution is the first to come to mind. We strongly considered this but were debating pricing and it was at this time we discovered Veeam and it seemed to be the answer both technically and financially.

Both backup and replication, simple to read reports.

Allowed simple backup and restore of virtual machines as well as granular restore of files and Exchange databases.

Most of the features I wanted was addressed in version 6 and 7 (i.e. backup to tape) allowing my clients to finally get rid of backup Exec to copy backups to tape. I'm not sure if there's a way to back up physical servers with Veeam but that would be a good feature to help customers transition into a fully virtualized environment OR maintain some physical servers in the environment.

3 years (version 7 and older versions).

Issue when licenses files (.lic) are downloaded from OWA which would render it unusable. Also had issues in earlier version where snapshots weren't deleted properly but that can be attributed to a mix of the ESXi version and Veeam.

Veeam 6 and 7 has been very stable.

Our customers have not run into any scalability issues.

Excellent. Calling tech support and getting routed to a tech is quite fast.

Excellent and responsive.

Backup Exec was previously used but their early attempt to backup VMs were cumbersome and Veeam stepped in to address that problem. The only reason why Backup Exec was kept in the environment was to backup to tape and, in the earlier days, backup Exec databases.

Very straight forward. The console is extremely simple to use and intuitive.

In-house.

Veeam is definitely one of the market leaders and is the preferred choice.

Definitely one of the simplest ways to backup a virtualized infrastructure but you may not be able to fully get rid of your regular backup software if you have physical servers or specialized applications that required specific plugins that Veeam does not support.

The ease of use is the most valuable to me. I was able to save so much time in my day because the product did exactly what it said it would do. Veeam makes backup what it should be, set up back up jobs and when you need to restore something, click a couple buttons and restore. The speed of backups is also very valuable, it is amazing how fast backups and restores take place compared to other products.

There was a lot of time spent using other backup products in the past, and the best part about Veeam is its ease of use. I am able to spend my time doing other tasks instead of babysitting my backup strategy.

I never run into any stability issues with Veeam. It's almost too good to be true. I setup my jobs, run them, get the e-mail that they are finished and done. Veeam has never failed me.

I have been a Veeam customer for about 3 years.

I would rate the customer service 10 out of 10, every time that I have contacted Veeam the support has been fast and friendly even for the smallest issues.

We previously used Backup Exec, we switched because we backups were becoming a huge headaches. We always had little issues with the product, but the problems just seemed to keep adding up and jobs were failing more and more.

The initial setup was really straightforward, its a simple software install and setup that even a child could take care install and setup.

I evaluated Symantec Backup Exec 2012 and Unitrends UEB.

The backup and instant recovery features are the most valuable to me.

It has given me and my customers ease of mind in regards to virtual backup, furthermore it has given us the opportunity to actually test the backup so that we know we can rely on it. With instant recovery you can recover an entire server in minutes. This means you can test if your server can start from backup, in case of a breakdown.

For about 2 years.

None ever. Only in regards to incorrect licensing, but this has been because of mistakes in regards to number of processors or wrong VMWare license.

Minor issues with the snapshop functions of VMWare leading to failed backups of some virtual servers, but this is easily mended. In general, a lot less than with other backup vendors.

The customer service is very good, most of the time they contact you before you even knew you needed to contact them. They are very aware of their product and they service you in a timely and professional way.

I have yet to find a problem that cannot be solved using the community or just googling, so i rate them as high as the scale goes.

Used symantec backup exec, Nordic Backup, IBM TSM, and switched because of the transition to virtual servers.

Everything is pretty straightforward and easy to install, even in an environment that you aren't that familiar with.

Vendor team, and their level is adequate.

I'd say the mere fact that you can test your backups without using numerous hours of own / or consultants time is enough to say there is instant ROI on Veeam B&R. Also the total backup time will probably be way less, like 25-25% faster than the one people are switching away from.

go for it :) you wont regret it.

The most valuable feature of this product is that you can replicate VM between different platforms or different VMware clusters

The product is still limited in terms of support for environments other than VMware or Microsoft.

I haven't seen any problems with the stability of this solution.

Scalability depends but it's much better than it used to be.

The technical support does not compare well to other providers.

The setup is straightforward, but for bigger customers it can be harder.

I would rate this solution eight out of ten.

We are using this solution to back up all of the critical VMs and the critical server. It's applied on the server.

It's doing a good job.

Azure Cloud version support requires improvement. The on-premises is doing well.

I don't think that it is really ready. 

Ideally, the cloud version and the on-premises version can be managed through the same interface, but that is not the case with their cloud-native implementation. The cloud-native solution is completely disconnected from the on-premise solution. This is an area that needs to improve.

When we started to talk to them about the cloud, we were under the impression that it's was going to be the same console, and everything would be the same, but that is not the case.

The cloud offering as a SaaS and the integration with the cloud providers. We work with Azure, and I think they need better integration with Azure. 

Also, the consolidation between the on-premises solution and those going to the cloud should have the same user experience. That will allow them to manage two environments in the same place. That would be a very good feature to offer, and it would be helpful. 

If they could offer that feature it would probably put them ahead of their competitors.

The Cloud version is not ready, they need maturity and ease of deployment in terms of management.

We have been using Veeam Backup & Replication in our organization for approximately six years.

It is very stable.

It's scalable.

We have a maximum of five users who system administrators. They are managing this solution and operating it.

They provide good technical support and we are satisfied with the support we have received.

I am not aware of what the organization had in place before I arrive. Veeam Backup & Replication was already in place before I arrived.

The initial setup was straightforward.

I was not a part of the on-premises deployment, so I am not sure how long it took. I don't have an answer for that.

We don't require any staff to maintain this solution.

We had the help of a reseller and the experience was good.

I don't know what the costs are for sure, but I think that it's on a yearly basis.

I don't think there are any costs in addition to the standard licensing fee.

In the near future, we will deploy the cloud version.

I would rate the Veeam Backup Replication on-premises version a ten out of ten, and for the Cloud version specifically with Azure, I would rate them a four out of ten.

I don't know how it performs with other Cloud providers.

We use and promote Veeam for protecting server farms. We also work with system integrators, providing them with this solution and helping them to size deals.

Provided much more, best to say, time, and less worry about backup. It automated backup to the point of almost no involvement needed and our backups can be checked, tested and verified at any time in accordance with our policies.

Veeam is much more flexible than other products, such as Commvault.

The interface is well-arranged and it is simple to use.

This solution is very easy for us and our partners to deploy.

The most valuable feature is the ability to verify that backups are valid.

We would like to see support for some additional storage systems. They do have a range available but more should be available.

The cost of this solution could be reduced.

I have been working with Veeam Backup and Replication for two years.

I am extremely satisfied with stability. You can make sure that every backup is 100% recoverable, which is a feature that I and my team are very grateful for. It is something that is not available in most solutions, as far as I have seen.

Veeam is easily scalable. I had a couple of cases where I had to scale from small to medium to enterprise-level organizations. There were thousands of nodes and it was easy to do. It took between a couple of hours and a day or two, depending on the size of the deployment.

The technical support is good, although there are very few complaints. Issues are normally resolved within 24 to 72 hours.

I have used similar solutions by vendors such as Commvault.

Veeam is much more flexible and easier to use. With Commvault, you need an additional technician to launch or deploy anything. It requires a lot of time just to set it up. Also, Commvault is more expensive.

The initial setup is simple and straightforward without the need for more complex preparations.

In-house and vendor team - expertise was on a level and did not require extensive amounts of time. 

We estimate our ROI within 1,9 - 2,3 years. 

Veeam is more reasonably priced than some competing products.

Each solution has its own points that are good but in cost-optimization, Veeam is a good price and it is very easy to deploy for both us and our partners.

My advice for anybody who is implementing this solution is to make sure that the sizing is correct. Having good or perfect sizing is the best thing that somebody can do for their company, and, if possible, to put more funds into analytics reporting so that they can provide intelligent sizing in advance. In fact, the biggest lesson that I have learned from using this solution is that you never want to have the wrong sizing.

Overall, I am quite satisfied with this product.

I would rate this solution a nine out of ten.

My primary use case for this product is for backups and reporting.

The most valuable feature is the reporting feature. It is a very visual product.

I think that the tech support could be improved a bit.

I would rate the tech support an eight out of ten. It needs improvement.

I was not present during the initial implementation of the product.

I would suggest to others that they buy the full license when purchasing this solution.