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Backup & Recovery Section Head at a retailer with 1,001-5,000 employees
Real User
Limited integration, but it's affordable and setup is easy
Pros and Cons
  • "Setting up Veeam is easy, and it's portable, too."
  • "Veeam's biggest limitation is the lack of integration. I can't use the tool because there is no integration between the tool and the environment."

What is our primary use case?

We just are using it for backup and replication. Only two people at my company are working with it now because it is only a backup area. All the other products in my environment are not integrated with the tool. 

What needs improvement?

Veeam's biggest limitation is the lack of integration. I can't use the tool because there is no integration between the tool and the environment. Honestly, we can't use it with the rest of the environment— the hardware and software and so on. It's a huge problem.
We are just using it for backup monitoring. 

For how long have I used the solution?

I've only been using Veeam for few months now.

What do I think about the stability of the solution?

Veeam is stable.

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What do I think about the scalability of the solution?

Veeam is scalable.

How was the initial setup?

Setting up Veeam is easy, and it's portable, too.

What's my experience with pricing, setup cost, and licensing?

Veeam is somewhat expensive, but it's affordable. For a backup and replication program, it might be expensive.

What other advice do I have?

I would rate Veeam four out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior IT Systems Administrator at a energy/utilities company with 501-1,000 employees
Real User
The monitoring, reporting and capacity planning features are valuable.

What is most valuable?

  • Monitoring
  • Reporting
  • Capacity planning

How has it helped my organization?

It allows us to proactively monitor of virtual infrastructure, and has reduced downtime.

What needs improvement?

Reduce the use of dark colors in the product interfaces (GUI).

For how long have I used the solution?

I have used it for five years.

What do I think about the stability of the solution?

No stability issues encountered so far.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is not so good:

  • Communication issues due to language differences
  • Slow responses

Which solution did I use previously and why did I switch?

We previously used IBM & Microsoft solutions.

How was the initial setup?

Initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Licenses are getting costlier whenever there is a new version.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated VMTurbo & VMware Operations Manager.

What other advice do I have?

It’s a great product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
February 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
PeerSpot user
Specialist for System Integration at a tech vendor
Vendor
Features I like include Integrated WAN Acceleration, Instant VM Recovery and SureBackup.

Valuable Features

  • CBT technology
  • Instant VM Recovery
  • Recovery Explorer for Exchange, AD, Oracle
  • SureBackup
  • Integrated WAN Acceleration

Improvements to My Organization

Veeam improved our backup infrastructure to help save backup space. With the integrated WAN acceleration, the data transfer of our backup files to cloud storage sped up.

Instant VM Recovery provides very fast recovery of our critical VMs.

Room for Improvement

I think it would be great to have the ability to use WAN acceleration as an integrated feature for local backup storage to save a lot more space.

Use of Solution

I have used this solution for about five years.

Deployment Issues

I have not yet encountered any deployment or stability or scalability issues. If the backup doesn’t work, the issue is not with Veeam but rather with the VM.

Customer Service and Technical Support

Customer Service:

Customer service works very well.

Technical Support:

Technical support also works very well.

Implementation Team

I implemented it by myself. My advice for implementation is to install Veeam on a dedicated backup server. It is important to plan a backup strategy like 3-2-1: 3 copies on 2 different medias and 1 offsite.

Pricing, Setup Cost and Licensing

It is important to count all the sockets of vm-hosts to get the right license.

Other Solutions Considered

We also use Altaro Backup for some small customers. Altaro also works great for its price.

Other Advice

Try it and love it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Like your review. I can't wait for 9.5 with the physical server agent and Nimble Snapshot integration. Going to get even better.

PeerSpot user
IT Infrastructure Executive at a energy/utilities company with 51-200 employees
Vendor
By using an adequate number of backup proxies, more jobs can be executed simultaneously.

Valuable Features

Application data recovery works great in our environment especially restoring MS Exchange mailbox items. There are cases where emails or attachments which can back date to more than 12 months old are needed by users.

Improvements to My Organization

Backup and recovery windows have been significantly improved. By using an adequate number of backup proxies, more jobs can be executed simultaneously. Image replication for DRP and Sure backup to verify data consistency have also met our audit criteria for data protection objectives.

Room for Improvement

We expect to see more integrations from the software company with storage vendors. Especially on dedupe appliances and non unified storage arrays. This will help us to cut down the storage investment cost and have more flexibility on hardware choices. Also, there are demands to protect data on end user computers and devices. Hope to see more update in this area in near future.

Use of Solution

I've been using it for five years.

Deployment Issues

We have had no issues with the deployment.

Stability Issues

We have experienced slow backup performance, however it was been rectified in the latest release, and they have added a feature for processing parallel jobs.

Scalability Issues

With limited storage space available, we have to use reverse incremental backup to keep only one set of full backup on the latest date. This helps us to manage the free space and make sure fast recovery always available.

Customer Service and Technical Support

The tech support is always there to help out but you need to take note of the time difference. They don't seems to have dedicated resource to cover the APAC time zone from what I have experienced.

Initial Setup

Setup is straightforward, so just follow the wizard, but make sure you've got a plan for your storage sizing and backup retention policy. The challenging part will always be the sizing and how you place your backup proxy to make sure backup performance is top.

Implementation Team

We performed an in-house setup. You need to make sure there is a proper planning especially if snapshot backup is needed on storage array. This feature makes sure that no VM snapshot committed to a virtual server can cause a ping drop, and this is crucial on sensitive servers. The requirement to make it happen is likely to have the Veeam server running on a physical box with direct connectivity to storage array.

Pricing, Setup Cost and Licensing

Worth the money especially if you have high consolidation ratio per physical host.

Other Solutions Considered

I have tried a few other products, some of them are meant for multi-platform (virtual and physical), or as a native backup solution. We ended up with Veeam as we are a fully virtualized environment and the features and product capabilities have met our requirements.

Other Advice

It suits all the needs for a fully virtualized environment, just make sure you have proper planning on the storage sizing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Great review. I liked hearing about your Exchange backups and restores as we are in the process of virtualizing our Exchange to get away from Symantec. Also using Proxies is great and helps with backup times. I am especially looking forward to 9.5 with the Nimble integration coming since we are a Nimble shop.

it_user390111 - PeerSpot reviewer
System Engineer at a computer software company with 501-1,000 employees
Vendor
Veeam Cloud Connect is a new feature that will make integrating service providers even more simple to store backups outside your datacenter

Originally posted at http://www.v-strange.de/index....

Veeam released the new version of Backup&Replication v8. The new version contains more than 200 new features and functions and several bugfixes to v7 patch3.

Additionally v8 GA code will include a workaround for the newly found VMware CBT bug.

As a VCP we already got access to the RTM code so I had already the chance to take a closer look to the new features. Most of them are improvements "under the hood" and only a few could be seen as "killer features" but they all make VBR an even better and more comprehensive backup solution.
Let's have a look at the "What's new" document to see which features are really cool and a must-have. You can find the document here.

  1. Storage Snapshot Integration for NetApp. For all NetApp customers a must-have as Veeam extends the features of NetApp snapshots.
  2. Veeam Explorers for Active Directory and SQL Server. Especially the SQL Explorer and the added transaction log handling is one of the most demanded features of v8.
  3. EMC DataDomain boost integration. For all of the EMC customers that want to speed up storing backups to DataDomain systems.
  4. Encryption. Now you can encrypt your backup files to protect them if you store them outside your security barrier.
  5. Enhanced replication and failover plans. This is cool if you thought about buying VMware Site Recovery Manager as most features of SRM can now be delivered by Veeam.
  6. Veeam Cloud Connect. This new feature will make integrating service providers even more simple to store backups outside your datacenter. Tape is now one step closer to the edge...
  7. Backup I/O control. This feature will reduce load on production datastores during backup times when latency incraeses above a given threshold.
  8. Self restore portal. This feature will give local admins of backed up VMs to recover objects directly from within the VM thus reducing load on the backup admins or service desk.
  9. Forever incremental backup mode. This is a real killer feature. Standard incremental mode is fast but needs synthetic fulls to be reliable consistent. Reversed incremental backup is slower (up to 3x) but doesn't need synthetic fulls. Forever incremental combines the best of both worlds by allowing to create only incrementals but injecting older incrs into the full to reduce the number of restore points. Cool......
  10. Pre-job-script. Everyone ever had to handle pre and post backup scripts know that you have to switch to VMware Tools quiescening. This is unreliable and a bit strange to configure so integrating this functionality into Veeam is a pain killer.
  11. Parallel Guest File Indexing. Formerly you had to wait for the indexing to finish before the backup started. On large fileservers this could easily take 10-30mins. Now indexing is done during the backup.
  12. Linux guest file indexing. Self-explaining.
  13. Snapshot Hunter. This feature wills can for orphaned snapshots similar to the "Consolidation needed" feature in vSphere 5.x. This will add additional security as orphaned snapshots are now being discovered and consolidated automatically.
  14. Remote tape server. For all that still use tape you can now delegate the tape role to any Windows based server known to Veeam.
  15. Dedup storage support. Additional support for ExaGrid and HP StoreOnce dedup devices.
  16. SAN restore for thick provisioned disks. For thin provisioned disks it's still a performance problem so it's currently not supported but thick provisioned disks work. If you use 10GbE this feature isn't very important for you.

All other features raise the easiness of backup handling but can be considered to be minor enhancements. Some new features are already included in other backup tools and simply make Veeam more comfortable but that's okay.

I still miss some functionality and hope it will be added to VBR in the next releases:

  1. Support for DataCore storage. We have plenty of DataCore users here that also use Veeam. It shouldn't be that difficult to add DataCore to the list of supportet storage vendors.
  2. Search for folders in Enterprise Manager FLR. You're still restricted to searh for files but what if your user deletes a whole folder and can't remember the name of any file within this folder?
  3. Higher level of integration of VBR into VMware vSphere web client. Though you can now start VeeamZIP backups from within the web client, standard backup or replication jobs are still unavailable to configure or even start from the vSphere client. As EM can handle these options and fully supports RESTful API it shouldn't be a big problem for a tighter integration.
  4. Why do you still need EM to do 1-click restores? It would be much easier to search for files from within the Veeam GUI rather than using a second "application" for restoring single objects.
  5. vPower NFS on Linux repositories as NFS is native on Linux and should be a bit faster than the emulation on top of Windows.

Nevertheless, as far as I can see from the first real-world tests and the what's new document, Veeam Backup&Replication is getting more and more mature and can easily be an option for higher-priced backup tools. If they now add an extended support for physical systems why should you use any other tool than this one?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Nice review.  v9.5 has come even further than v8 from your review with multiple enhancements and updates including Nimble Storage integration. Also Update 1 has vSphere 6.5 support which is very welcomed.

it_user265821 - PeerSpot reviewer
Solutions Architect at a tech services company with 51-200 employees
Consultant
It has allowed us to restore files, emails and entire servers and it scaled well for our organization.

What is most valuable?

Instant recovery of an entire VM, as there are times when I need to do it.

How has it helped my organization?

We no longer use tapes. The restoration of files, email and entire servers have been reduced to mere minutes instead of hours or days, which it was at times.

What needs improvement?

Support for physical servers. Although we are continuing to virtualize all of our servers; there are, at this time, a few physical servers in our organization. They must be backed up as well. Currently, we have to use another vendor to backup these servers.

For how long have I used the solution?

I’ve been using Veeam Backup and Replication for about two years now.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

None so far and I don’t expect to have any issues with stability in the future.

What do I think about the scalability of the solution?

For our organization, it has scaled exceptionally well.

How are customer service and technical support?

Customer Service:

They have taken care of our needs, and been there each step of the way for us, so I would rate it as exceptional.

Technical Support:

We have not had to place many calls with technical support. You could say this fact says a lot about the stability and ease of deployment. There have been a few times we have called and each time our issue was resolved in a very reasonable time frame. The engineers are very knowledgeable, not only of their product, but also of the platform & hypervisor that we use in our datacenter.

Which solution did I use previously and why did I switch?

Yes we did. Agents and licensing were getting too cumbersome and performance was not where we felt it should be.

How was the initial setup?

It was straightforward,

What about the implementation team?

We did it in-house.

Which other solutions did I evaluate?

Lets just say that Veeam B&R met or exceeded what the competition provided.

What other advice do I have?

Do your homework. Run a demo of the software. And for any backup solutions remember the three “P’s”. Plan, Plan and Plan

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
A.J. DiLorenzo - PeerSpot reviewer
A.J. DiLorenzoSenior Systems Administrator at Privia Health
Real User

Jeremy,

I just wanted to add-on to what Dmitry said regarding Veeam Endpoint Backup FREE. I would highly recommend this product as well as it is very simple to setup and use, and supports Windows Server 2008 or later. It also integrates directly with Veeam Backup & Replication v8 Update 2 or higher so that you can manage your physical endpoint backup repositories, restore points and much more from one central location.

See all 2 comments
it_user254622 - PeerSpot reviewer
Systems Engineer / System Administrator at a tech services company with 501-1,000 employees
Consultant
It's very simple to use and a reliable product.

What is most valuable?

  • Efficiency
  • Objectivity
  • Reliability
  • Features

How has it helped my organization?

Restores are easier to do.

What needs improvement?

It would be nice to be able to copy VMs directly to tape drives.

For how long have I used the solution?

I've been using it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

10/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

We previously used Backup Exec, but Veeam rules.

How was the initial setup?

It was straightforward.

Which other solutions did I evaluate?

No other options were considered.

What other advice do I have?

Veeam B&R is a reliable product and is the best disaster recovery I have ever seen. It's very simple to use and all the features are a must-have.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user159813 - PeerSpot reviewer
Senior Systems Support Analyst at a government with 501-1,000 employees
Vendor
Great product, Veeam works with both VMware and HyperV, integrates well.

What is most valuable?

Instant recovery of a VM, ease of use for item level recovery, ability to also send disk to disk jobs to tape for meeting retention policies.

How has it helped my organization?

We have been able to instantly recover VMs from catastrophic failures to point in time and recover files easily without the long wait of searching and restoring from tape.

What needs improvement?

The ability to back up physical servers from within the same Product and not as a separate module. This would keep Veeam in the front of other competing products that offer both physical and virtual backup solutions.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

No deployment issues.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Customer Service:

Support has been phenomenal when I have needed it and I have always been able to resolve my issue and gain a better understanding of how the product works.

Technical Support:

The level of support I have received has been top notch, problems have been escalated as needed and without prodding for the need of additional assistance and the engineers I have worked have been both friendly and easy to comprehend when discussing both the issues and the solutions.

Which solution did I use previously and why did I switch?

In the past we were using a traditional physical backup solution -Symantec Backup Exec which made restores quite difficult in the event of a complete VM restore. We needed a solution that was more in line with the virtual realm and we discovered Veeam when attending VMworld and we were quick to setup a lab to test the product and were completely satisfied with what we'd found.

How was the initial setup?

It was very straight forward and easy to learn.

What about the implementation team?

We did the install and setup in house with minimal support and once we licensed the product we made calls to support only when trying to understand the best practices for configuration and how to achieve the results we expected.

What was our ROI?

This product has more than made up for the initial costs of licensing, hardware and support. In more than one occasion we have been faced with what would normally be hours of downtime in the days of tape restores to being backup in minutes.

Which other solutions did I evaluate?

At the time we had been looking at various solutions that were coming up for backup and restore of virtual environments; WMware's own Backup solution is the first to come to mind. We strongly considered this but were debating pricing and it was at this time we discovered Veeam and it seemed to be the answer both technically and financially.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.