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reviewer1054449 - PeerSpot reviewer
Director of Enterprise Infrastructure Services with 501-1,000 employees
Real User
Easy to use, set up, and manage

What is our primary use case?

Backup and recovery.

How has it helped my organization?

Veeam was very easy to use, set up, and manage.

What is most valuable?

Backup and restores.

What needs improvement?

  • Support for HPE catalyst copy and cloud bank
  • It could also improve on its cloud tier, to tier data to the cloud once it is backed up.
Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network Operations Manager at a legal firm with 51-200 employees
Vendor
Allows us to restore from disk, tape or from our NetApp appliance snapshots.

Valuable Features:

The ability to restore both the VMs and single files is very flexible in Veeam 9. We can restore from disk, tape or from our NetApp appliance snapshots. It has a myriad of effective ways to backup and recover.

Improvements to My Organization:

By allowing us to restore from our NetApp appliance directly, we have realized a tremendous time and resource savings in our virtual environment.

Room for Improvement:

The only real issues that I’ve had have been navigating the user interface particularly with restores. I feel that more attention could be paid attention to the restore interface. It’s just not as intuitive or fluid as it could be.

Deployment Issues:

We have had no issues with the deployment.

Stability Issues:

There have been no performance issues.

Scalability Issues:

It's been able to scale for our needs.

Other Advice:

I would definitely recommend Veeam 9 for its quick and effective backups to disk, tape and even the cloud. Having said that, the restores have been reliable once completed.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Looking forward to the Nimble integration myself to be able to do what you do with NetApp for snapshot restores, etc. Should improve backups and overall efficiency.

Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
it_user313866 - PeerSpot reviewer
IT manager at a wholesaler/distributor with 501-1,000 employees
Vendor
It allows us to recover email and items from the Exchange and Active directories, although scheduling backups could be improved.

What is most valuable?

Recovering single emails from Exchange and single items from Active Directory.

What needs improvement?

A different kind of scheduling. We would like to do backup twice a day.

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

Once we had an upgrade issue, but the excellent support from Veeam solved it fast.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

5/5

Technical Support:

5/5

Which solution did I use previously and why did I switch?

We used MS Data Protection Center, but MS changed the deployment model. DPM became part of a bigger solution which did not fit our needs.

How was the initial setup?

We are working with two backup servers. It took a little time to figure out how to take a backup of the backup.

What about the implementation team?

We did it in-house.

Which other solutions did I evaluate?

No other options evaluated.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user205962 - PeerSpot reviewer
it_user205962Sr. Director, Global Internet Marketing with 1,001-5,000 employees
Real User

afaik, you can schedule the job to run it as often as you need. you can read more here helpcenter.veeam.com

See all 2 comments
it_user248913 - PeerSpot reviewer
Support Services Manager with 51-200 employees
Vendor
Has improved backup recovery time significantly

What is most valuable?

  • Ease of use
  • Reliability

How has it helped my organization?

It's improved backup recovery time significantly, and makes backup testing a breeze.

What needs improvement?

I can't think of any.

For how long have I used the solution?

I've used it for five years.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with stability.

How are customer service and technical support?

Customer Service:

9/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

Used to use vRanger. Switched to Veeam as "it just works" as their slogan suggests.

How was the initial setup?

Setup is straightforward. There are excellent installation and administration guides which help with this process.

What about the implementation team?

We implemented it in-house.

Which other solutions did I evaluate?

  • vRanger
  • Backup Exec

What other advice do I have?

For backup of VMware environments, you cant really go wrong with Veeam.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company with 1,001-5,000 employees
Consultant
Veeam allowed us to use just one backup solution. It allows us to restore of single objects when the vm is mounted.

What is most valuable?

Deduplication, built-in wan accelerators, advanced monitoring, backup copy and tape drive integration, explorer for MS exchange, and replication feature.

How has it helped my organization?

We used to have many backup solutions for different purposes but Veeam allowed us to use just one backup solution to backup our vms and due to the granularity of the system, it allows us to restore of single objects when the vm is mounted.

What needs improvement?

Currently VEEAM doesnt back up VMs with physical raw device mappings.

For how long have I used the solution?

2 years.

What was my experience with deployment of the solution?

No problems with deployment.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No problems with scalability.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

Due to the flexibility and the above mentioned features.

How was the initial setup?

It was a simple click to install after reading the configuration guide and following it accordingly.

What about the implementation team?

I implemented it in-house.

What was our ROI?

Overall it is a good investment in that it has saved us the cost of maintaining different backup solutions within our environment.

What other advice do I have?

I would highly recommend it to anyone running an extensive virtual environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Works at a comms service provider with 501-1,000 employees
Real User
Gives us the power to protect critical VM's. Make sure you purchase the correct license.

What is most valuable?

  • File level recovery
  • Point in time backup

How has it helped my organization?

  • Veeam Backup has given us the power to protect the critical VM's that are core to our business. For example we protect our VMware vCenter Server, vCenter MS Sql Server.
  • Active Directory Domain Controller. This help us recover the Internal management tools like vCenter Server within 30 minutes from Veeam Backup.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

Haven't had any issues.

What do I think about the stability of the solution?

I have never seen any issues with the Veeam Backup product personally

What do I think about the scalability of the solution?

This product is very easy to scale, I never had any issues with it.

How are customer service and technical support?

Customer Service:

Good

Technical Support:

Good

Which solution did I use previously and why did I switch?

VMware VDP it was missing file level restore on version 5.0 which Veeam offers.

What's my experience with pricing, setup cost, and licensing?

This is per-CPU, initially we ordered 40 CPU.

Which other solutions did I evaluate?

Before choosing Veeam we have tested two products Unitrends backup, VMware VDP

What other advice do I have?

We have two types of licenses with Veeam, one is for in-house and the other is for the service provider or your customers. Make sure you have a clear understanding of which license you need in your organization.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
System Administrator-L2 at a tech services company with 51-200 employees
Real User
Zero failure on restoration of the backups is the best part.

What is most valuable?

Seamless Replication/ Switch ON of the VM from Backup/ Faster Response on cancellation of a Job/ Fast Backup and Replication Result time/ Reverse Incremental Backup Provisioning/ SureBackup is the kickass feature. Zero failure on restoration of the backups is the best part and you don’t have to use Surebackup for being assured of the restoration.

What needs improvement?

Licensing cost model/ Faster data transfer rates from SSD Drive Datastores and Faster cancellation of a Job if done, sometimes you need to reboot your veeam server because the job is stuck upon cancelling, this is all I can think of. There were some initial issues with ports communication when used with Microsoft HyperV 2012/2012 R2, but now with this stable release of Veeam software, issues have been eliminated.

For how long have I used the solution?

Veeam Backup and Replication 7.0.0.871, for the past 2-3 years.

What was my experience with deployment of the solution?

Deployment of the software is very very simple and anyone can do it. Just a simple wizard to get started and you need not dedicate a server for this and any computer (physical/virtual) with good resources can handle this job. The install support documents are well elaborated and anyone who can read English and knows basics of computer networking can deploy this software in their Infrastructure.

What do I think about the stability of the solution?

No, there are no issues with the software. You only face issues if you have less space/ less resources being provisioned for your Veeam Proxy servers.

What do I think about the scalability of the solution?

You can scale the setup to any level, you just need to provision and add more backup repositories or refresh spaces for the existing repositories. The system can be scaled up to multiple hundreds of TBs space and works completely flawless.

How are customer service and technical support?

Customer Service:

The customer service is good, the response time is also good. Support is provided from Russia and other countries around. The support staff is concerned about the issues of the customer and I will give them 9/10.

Technical Support:

The technical support is good, the response time is also good. For known issues, you will find good support articles available on their KB sites. A lot of people rely on Veeam, so you will find good discussions if you face any issues with the product and it is very easy to figure of the issues. Most of the times you need not contact their support, but even if you do, they are helpful and good.

Which solution did I use previously and why did I switch?

I have used VMware VDP, the earlier version and there were multiple issues with the indexing and backups failed multiple times with random issues. This was not experienced inly by me, but with all other System Administrators as well. VMware support had to be contacted multiple times. They were supportive, but the product was not stable and reliable. VDP Advanced is much stable and I might test the software in next few months.

How was the initial setup?

Initial setup is simple. Just install Veeam software. Add Infrastructure in Backup Infrastructure. If you have a SAN to be backed up, you can add it. Create Veeam Proxy servers, add them to the list. Add Infrastructure to be backed up and create jobs for backup/ replication.

What about the implementation team?

I implemented the solution in-house.

What was our ROI?

Backup software cannot give you ROI. Replication tool has helped so far in migration of the virtual infrastructure across multiple geographical locations, hence proving vital.

Which other solutions did I evaluate?

VMware VDP was evaluated and the product was not stable, unreliable, came with multiple limitations in terms of space and physical/virtual infrastructure size and not fit for scalability. There were issues while restoration.

What other advice do I have?

When used with VMware, have good Backup infrastructure and add Cluster in the backup job and all your VMs will be backed up, even if you have DRS enabled on the Cluster and VMs migrate to different hosts.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer866136 - PeerSpot reviewer
Engineer at a tech services company with 1-10 employees
Real User
Highly optimized for virtual workloads, but not suited for very large environments

What is most valuable?

The usability is perhaps the most useful feature or the most salient feature within Veeam Backup and Replication. You can do things very easily. Some things that, in other tools and solutions, take time to master, can be done in minutes with Veeam Backup and Replication. It's very good to get a new environment quickly deployed and backed up. Also, I think that it is highly optimized for virtual workloads. It works pretty well for that use case, and if you have VMware implemented in your environment, perhaps there is no better solution in the market for that use case (VMware protection).

If you have your VMware virtualization, then Veeam Backup is the best option out there to back up that kind of environment. Perhaps if you have an environment that has heterogeneous requirements or heterogeneous workloads, it wouldn't be the same, but if you have VMware and it's the only requirement that you have or perhaps the most important one, then Veeam Backup is the optimal solution.

What needs improvement?

On one hand, Veeam Backup is very good at usability, but on the other hand, you have a solution that requires a lot of servers to be deployed, so you have different roles and components that you have to implement in an environment. Sometimes when you have to grow the environment, Veeam Backup requires a lot of resources to get implemented. You'll need several servers and several components deployed on a distributed environment. That is not the case with other tools and solutions that only require one server to get it right, so I think that requires some room for improvement.

Also, the capabilities to identify a problem within the tools are not great. Sometimes logging the information from the product does not give you the information needed to troubleshoot a problem, and that could be an issue for you because you have no tools to get that information. There are no error codes that you can refer to, only the descriptions, and that can make the troubleshooting process difficult. You'll end up creating a ticket with the support area just to help you to identify and interpret the logs, which you should be able to do on your own.

What I would like to see implemented in the future for Veeam Backup, would be the reporting tool that is not only on the enterprise, which is the most expensive licensing. So I'd like to have a decent reporting tool within the basic edition of the product, and not only on the most expensive one. I think that is the most important thing that is lacking feedback at this moment because it's a pretty strong solution overall.

For how long have I used the solution?

I've been working with Veeam Backup for three years now.

What do I think about the scalability of the solution?

The Veeam Backup environment is only limited to Windows environments because you cannot implement many of the components of different operating systems or environments. You have to resort to Windows. Windows is not the most secure system out there. Perhaps that can also be extended to the applications that you run on the system. In that sense, I think that Veeam Backup has a weakness in relying too much on Microsoft technology and not being able to deploy, for example, the Veeam Backup server on Linux or a Linux machine, and that would be flexible enough for some kind of environmental clients that require some stringent security.

What's my experience with pricing, setup cost, and licensing?

Pricing is sometimes a little bit high. It's well established within the market, so it's not much different from other tools and solutions that you can find out there. The Veeam Universal License, VUL, is one of the ways that you can license the product. I believe it is now the only way that you can license the product. It really facilitates the product and makes it easy to get a good calculation of the sizing of your environment, and it is a good metric for you to license the product. It's very flexible. It allows you to move licenses between different workloads. I think that it's a strong way of licensing this product universally.

What other advice do I have?

I would give Veeam Backup a seven out of ten overall.

It has great features. It is a modern data protection solution, but there are some things that are lacking. It's not well suited for very, very large environments or heterogeneous environments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.