Veeam Data Platform Reviews

Instant recovery of VMs, reliability of backup process are valuable as this is used as a failover migration tool.

We had a vendor screw up a financial accounting program at tax season, a critical time for one of our customers. We were able to roll the VM back in under five minutes, and users were back on the software in under 10 minutes from restore.

The software really needs to expand into physical machines backups. Endpoint Protection is a good start, but physical backups are the missing component to crush the competition.

I've been using it for three years.

We have had no issues with the deployment so far as multi-site WAN acceleration works out of the box, and so far we've been very happy with our experience

There have been no performance issues.

Scalability is all about bandwidth, so the only issue we had was trying to guess how much bandwidth we would need.

It can take a while to get a recovery engineer on the phone, but once you get one the support is excellent. Follow up on issues has been exemplary.

It is simple to setup and the documentation covers just about everything you need to know.

This was all setup in house.

The pricing is reasonable, but tracking and purchase levels are unnecessarily complicated.

I have used and evaluated many backup and recovery solutions. Veeam came out on top for ease of use, reliability of job execution, backup validation, and speed of recovery in virtual environments.

By far it is the best virtualization protection product, but lacking in the physical protection space. It does physical backups, but it fells like an after thought.

The Backup Enterprise Manager is great as it allows me to see and manage all backup jobs from multiple Backup servers. The ability to create separate backup and replication jobs and also create failover plans. The Direct NFS Access is also a great feature for backing up VMs on our Tintri storage.

Previously we had been using a CDP based backup solution where an agent was installed on the guest OS. Besides taking longer to configure backups, performing a BMR was much more complicated and required creating a new VM and using a boot disk. Using Veeam has made the entire process much easier and I can quickly restore an entire VM even in a test environment.

By default, I use “Enable parallel processing” which is great to have multiple jobs run at the same time. I would like the option to disable this within the Backup Job so certain jobs run sequentially instead. Reason being, I may have an application that runs on several different VMs that I would like to keep in a single Backup Job, but if they backup at the same time such as the app server and SQL server, it causes spikes in the application. The only way around this is to create separate backup jobs scheduled to run at different times.

We've been using it for two years.

We had no issues with the deployment.

With Veeam v7 in conjunction with vSphere 5.5 using vSphere Flash Read Cache (vFRC), I started seeing issues with Veeam backups either failing or VM Snapshots constantly needing consolidation. This was directly related to vFRC which a stopped using in favor of a better solution.

Scaling out is very easy, especially with the newly added feature “Scale-out Backup Repository”.

Customer service has always been excellent.

Technically support has always been excellent, although rarely needed.

Setup was not too complicated, but I do recommend deciding how you are going to use the Backup Proxies and design around that. There are a few options for backups such are Direct Storage Access, Virtual Appliance, and Network. The Network backup is great with a 10Gb network, but I recently switched to take advantage of the Direct NFS Access. I have also used the Direct Storage Access with NetApp when it was added to version 8, but this has since been replaced with Tintri storage. There is also a matter of the Guest interaction proxy that does application-aware processing for Exchange, SQL, Domain Controllers, etc. I tend to set this up with more restrictions so not all proxies can access all subnets. Veeam does automatically select the correct proxy based on subnet which makes it easy once you have completed your initial setup.

I designed and implemented it myself.

I am using the Veeam Service Provider solution where you pay per VM that is being backed up. So, the ROI is basically from the day you deploy it.

If you are an Enterprise and you think the price tag may be high, contact a Veeam Service Provider and see how they can help.

Make sure you do your research before deciding to purchase a different product other than Veeam even if that include reaching out to someone like myself that has used the product. You will see other products that don’t use snapshots and claim to be better, or don’t cause VM stun because their product is different. The fact is a lot of this depends on your underlying infrastructure especially storage. If your infrastructure is old or using slow storage, then any product may not be easy to implement without issues.

Virtual Machine replication between sites.

It has provided a higher level of reliability to core company systems and services.

Better reporting of replication job details in order to provide better insights when troubleshooting.

I've used Veeam Availability Suite for eight months.

No issues encountered.

Replication delta sizes have been inconsistent with Windows VMs, but we are working with Veeam Support to resolve the issue.

No issues encountered.

Very good, no particular issues.

Very good, with fast communication, follow ups from the support team and consistent. Still need to see how long it takes to fix our main issue in order to evaluate how timely the support calls are resolved.

No, it is our first implementation of a replication solution.

The initial setup was very straightforward, installation and set-up of VM replication took just two to three hours.

We implemented through a vendor team. They have been very responsive and cooperative, as well as very informed as to how the solution works and the best practices that are to be followed.

This product will provide availability of core services in case of a disaster scenario, which will enable our company to continue operating normally. It also provides another recovery point in our backup & recovery strategy. Estimated ROI on this project is calculated at 40% ±5 in case of such scenario.

The original setup cost included purchasing hardware on which to replicate the VMs, as well as the license and support fees for Veeam. On a day-to-day basis, the only additional overhead needed was an increase of our WAN bandwidth in order to accommodate the replication between sites. Overall, we managed to keep the costs at a very reasonable amount.

We had considered other solutions, Symantec and VMware, but eventually decided to go with Veeam due to their very good reputation on this segment.

I would highly recommend it, since the solution is very simple to implement, monitor and manage.

Instant restore, file level restore, backup, copy/restore to/from cloud, VM replication from one data center to another for DR.

Fast recovery, backup stored in 3 locations: locally, other location, and in the cloud (iLand).

If our primary data center goes down, our VMs are replicated to another data center so we will be up and running in less than 15 minutes.

Backup stored in multiple locations.

The product works perfectly for us. After they added endpoint backup for physical servers the product is 10/10.

4 years

Not at all, and we have a few Veeam servers in different locations.

No, just make sure you not run out of space, that's all.

No.

10, great customer service.

ArcServe, Symantec. I had always problems with the backup until I switched to Veeam.

First, it's agentless for your VMware or Hyper-V VMs, but you need to install an agent if you want to backup physical servers. Second, the backup just works and I get alerts when a backup fails. But the only time when the backup fails is when I run out of space.

I don't need to worry about testing the backups because with SureBackup, Veeam is restoring the backup automatically and is checking if the restore works.

Brilliant.

Very simple-- just download the product and go through the wizard.

In-house.

Maybe Veeam is not the cheapest product, but it is the best backup solution I have ever used. If you want to sleep at the night, don't worry about your data , spend a few more $$ on the Veeam solution, and I guarantee you will love it.

It is important that a backup product delivers what it promises. As backup features are important, so are restore features. The ability of Veeam Backup & Replication suite to restore various items in a granular and fast way (RPO & RTO importance) is key for our customers.

Veeam B&R software is transparent and easy to use, which improves usability and manageability for the daily operations a backup/system administrator performs. Setting up a backup application/infrastructure is one thing, but to keep it operational without having to deal with big issues is another. I barely encounter situations where Veeam B&R setup disappoints our customers.

Two months ago, I would have said the integration of Veeam Endpoint Backup with Veeam B&R, but this is covered by now with Veeam 8 U2. The feature that a few customers are waiting is SharePoint item restores via redirected SQL, instead of having to install a staging SQL instance on the Veeam B&R backup server.

I've been installing and configuring it for three and a half years.

Every IT environment has it's specific needs and caveats. Of course I encountered some minor issues when deploying Veeam, but this is mostly related to the IT environment itself. Rare issues are logged with, and solved by Veeam support.

No issues encountered.

No, Veeam B&R provides a flexible way of working and scaling with the breakdown of different functionalities (proxies, repositories etc.).

In all the cases where I had to contact Veeam customer service, a solution was delivered within a short timeframe.

In all the cases where I had to contact Veeam Technical support, a solution was delivered within a short timeframe.

I have experience with Backup Exec. The backup/restore capabilities are far away from the Veeam Suite.

It's straightforward.

We are installing/configuring Veeam in customer environments.

As system integrator we offer various backup/replication products. I have no personal hands-on experience with other products except Backup Exec, and Veeam.

It's important to make a correct design which maps on your IT environment needs. A simple Veeam POC can be setup to validate the product.

• Replication
• WAN Accelerator
• Backup
• Ease of use
• File Level restoration

Restores are faster. Moving virtual machines from one location to another is easier and is far less time consuming than Tape backups. Setting up jobs replicas or backup jobs is also quick and easy.

Backup compression. It has got better but still could improve somewhat.

3+ years (I started with the Veeam Free Edition and have used the Full Product since 6.5)

The only issues i've had is with updates. The program will error and then the server needs rebooting or the patch reapplied. I have only noticed that issue with version 7.

Only stability issues are as i stated in the above question.

No issues. You can make many repositories in all different locations if needed.

4/5 as the support is very good and responsive. I have always received the correct answer the first time calling.

Same as Customer Service. Top Notch. Always very responsive and get the answer the first time. Tech's really know their product well.

Nope. I have always used Veeam for virtual machines and Backup Exec for physical boxes.

Set up is very easy. Pick your proxy server, set up the repositories and off you go.

In house with only the documents from Veeam. No problems at all.

This is a good question. Veeam is competitively priced. When compared to Tape or other virtual solutions Veeam is by far the most cost effective. I spend 75-80% less time managing backups than i used too. Troubleshooting is easier, and it has less moving parts than traditional backup solutions.

I can't remember. Veeam is licensed by processor and I would say it is much cheaper than it's competitors.

Not really Veeam is far and away the market leader for virtual environment. I have looked at vRanger and Appassure.

Don't wait. It is a very simple install and your backup and replication jobs will run better than ever.

The ability to restore files in a matter of seconds or minutes depending on file size and number of files to restore. I have also used the Active Directory Explorer add-on tool for recovering AD objects this is now built-in to Veeam B&R v8.

We are currently using Veeam B&R to replicate our VMware environment to a disaster recovery site, in the event of a major outage we can fail-over to our DR site. From a business continuity aspect it has removed the need for arranging warm-start DR arrangements.

The main area for improvement has come in Version 8, that is native support for tape drives and the ability to archive to tape. Although Veeam B&R v7 allows you to back up your virtual servers to disks. You still need to archive those backups to tapes for long-term storage. Veeam did not provide this facility in earlier versions so we currently use Symantec backup for archiving the "restore points" for long -term storage

Initial teething problems with replication of data between main site and the DR site but this has since been resolved.

No issues with stability of the product.

Good, you log calls initially using a customer portal site.

Again good, knowledge base articles are available. For problems requiring a specialist - remote sessions with telephone support is made available.

We previously used Commvault which is a good product but this was based on backups of Physical Server using tapes, Veeam B&R was chosen when we made the move towards virtualisation.

We had assistance from Technical Consultants as part of installation/commissioning process.

We implemented Veeam B&R as part of a wider Datacentre modernization project including replacement of the SAN and physical server infrastructure. The Technical Consultants involved were introduced as a result of the tendering process, they were part of the re-seller team and were well versed in the Veeam product at the time.

At that particular time no as Veeam was and still is the market leaders with backup of virtual servers, other companies are playing catch-up.

I would say you need to think about the long term storage of data and how you intend to archive that data.You need to fully understand the concept of "restore points" and full-incremental vs reverse-incremental backups along with the pro and cons. This information is available on the Veeam website. Finally plan as much as can before installation!

The ease of use and intuitiveness of the interface are excellent. Ability of the software to work reliably and consistently is very important. The instant restore option to mount backups and read data from them in a matter of seconds/minutes is very helpful. Ability of Veeam to replicate backups cross-site is critical to my DR strategy.

Veeam allowed me to eliminate the need for tape backups and replace legacy backup software. The reliability of Veeam is amazing compared to the solution(s) I was using. I am now able to spend 2 minutes a day reviewing backup logs instead of hours troubleshooting errors and calling vendor support. The ability to replicate backups off-site disk to disk also saves a ton of time compared to swapping tapes and manually moving them off-site.

1 year.

I used a 3rd party consultant to aid in the deployment however after watching it done I was sorry to have paid someone else to do it. The deployment process appeared to be very straightforward.

None.

No.

Excellent customer service. I have mostly dealt with tech support.

Excellent. Always responsive and quick to resolve issues. Though there are rarely issues to resolve.

Yes I previously used Symantec BackupExec which had been in place for years. The product was full of bugs, completely unreliable, and required weekly calls to tech support. I switched to Veeam because of these reasons primarily. The cost of Veeam also came in lower than our previous system.

The initial setup was very straightforward. I was able to follow the implementation guide and get the trial setup very quickly. The GUI is intuitive, I've never had an issue figuring out how to use a feature.

I implemented the production instance through a vendor. The vendor was competent and able to configure Veeam properly. However I do not see the need to use a vendor for future Veeam implementations. The Veeam install and setup process if easy to figure out.

Invaluable in time saved managing backups. The time I spent managing backups, failed jobs, software errors etc has been almost eliminated by Veeam. I have recovered at least 5 hours a week by switching to Veeam.

I do not recall the exact setup costs. I believe I paid the vendor ~$1,500 to implement Veeam, plus the cost of the Veeam licenses and support. Ongoing cost is simply the cost of renewing support and about 5 minutes of my day.

Yes, I evaluated CommVault. Veeam was much better priced for the features we needed.

Veeam is an excellent and reliable VM backup tool at a great value compared to other products. I strongly recommend deploying the free trial to get familiar with the product. After using the trial I would be surprised if someone doesn't purchase Veeam.