It is way easier to take backup with Veeam Backup & Replication than the regular ones.
Support Team at a non-tech company with 10,001+ employees
Easy backups, easy to set up, and very stable
Pros and Cons
- "It is way easier to take backup with Veeam Backup & Replication than the regular ones."
- "They can improve the features and Veeam Enterprise Manager. The interface and features are kind of limited. It would be good if they can provide more features and a better interface. For example, if I want to provide certain users with the privilege to back up and restore and do day-to-day tasks, I cannot do it in the current version. It is like you either give everything to everyone or no user can have access to anything. In version 9, a lot of features were missing, and it wasn't clear. Version 10 is easier from the communication perspective, and the disk backup option is very clear."
What is most valuable?
What needs improvement?
They can improve the features and Veeam Enterprise Manager. The interface and features are kind of limited. It would be good if they can provide more features and a better interface. For example, if I want to provide certain users with the privilege to back up and restore and do day-to-day tasks, I cannot do it in the current version. It is like you either give everything to everyone or no user can have access to anything.
In version 9, a lot of features were missing, and it wasn't clear. Version 10 is easier from the communication perspective, and the disk backup option is very clear.
For how long have I used the solution?
I have been using Veeam Backup & Replication for three years.
What do I think about the stability of the solution?
It is very stable.
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What do I think about the scalability of the solution?
It is scalable. On our site, we are using it for almost 300 people.
How are customer service and support?
They are fast and good.
How was the initial setup?
The initial setup is very straightforward.
What other advice do I have?
I would rate Veeam Backup & Replication a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Group Product Specialist at a wholesaler/distributor with 201-500 employees
A well-organized interface that is simple to use and can verify backup integrity
Pros and Cons
- "The most valuable feature is the ability to verify that backups are valid."
- "We would like to see support for some additional storage systems."
What is our primary use case?
We use and promote Veeam for protecting server farms. We also work with system integrators, providing them with this solution and helping them to size deals.
How has it helped my organization?
Provided much more, best to say, time, and less worry about backup. It automated backup to the point of almost no involvement needed and our backups can be checked, tested and verified at any time in accordance with our policies.
What is most valuable?
Veeam is much more flexible than other products, such as Commvault.
The interface is well-arranged and it is simple to use.
This solution is very easy for us and our partners to deploy.
The most valuable feature is the ability to verify that backups are valid.
What needs improvement?
We would like to see support for some additional storage systems. They do have a range available but more should be available.
The cost of this solution could be reduced.
For how long have I used the solution?
I have been working with Veeam Backup and Replication for two years.
What do I think about the stability of the solution?
I am extremely satisfied with stability. You can make sure that every backup is 100% recoverable, which is a feature that I and my team are very grateful for. It is something that is not available in most solutions, as far as I have seen.
What do I think about the scalability of the solution?
Veeam is easily scalable. I had a couple of cases where I had to scale from small to medium to enterprise-level organizations. There were thousands of nodes and it was easy to do. It took between a couple of hours and a day or two, depending on the size of the deployment.
How are customer service and technical support?
The technical support is good, although there are very few complaints. Issues are normally resolved within 24 to 72 hours.
Which solution did I use previously and why did I switch?
I have used similar solutions by vendors such as Commvault.
Veeam is much more flexible and easier to use. With Commvault, you need an additional technician to launch or deploy anything. It requires a lot of time just to set it up. Also, Commvault is more expensive.
How was the initial setup?
The initial setup is simple and straightforward without the need for more complex preparations.
What about the implementation team?
In-house and vendor team - expertise was on a level and did not require extensive amounts of time.
What was our ROI?
We estimate our ROI within 1,9 - 2,3 years.
What's my experience with pricing, setup cost, and licensing?
Veeam is more reasonably priced than some competing products.
Which other solutions did I evaluate?
Each solution has its own points that are good but in cost-optimization, Veeam is a good price and it is very easy to deploy for both us and our partners.
What other advice do I have?
My advice for anybody who is implementing this solution is to make sure that the sizing is correct. Having good or perfect sizing is the best thing that somebody can do for their company, and, if possible, to put more funds into analytics reporting so that they can provide intelligent sizing in advance. In fact, the biggest lesson that I have learned from using this solution is that you never want to have the wrong sizing.
Overall, I am quite satisfied with this product.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Veeam Data Platform
March 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
Lead Linux Administrator at a financial services firm with 10,001+ employees
We test new patches or features on a VM, which is the same as our production environment
What is most valuable?
It is very easy to recover from crashes or create testing environments.
How has it helped my organization?
By using the “Instant VM Recovery”, we test new patches or features on a VM, which is the same as our production environment.
What needs improvement?
Our VMware License is the Enterprise Plus with Operations Management. For this reason, we only rely on Veeam for backups and a few tests.
Most of our activities are done using VMware itself.
Veeam has more features than we actually use, for example, the virtual labs.
They could integrate Veeam with the storage centers, in order not to use the Veeam Backup Repository Servers anymore.
For how long have I used the solution?
I have used the solution for three years.
Our organization has always used the latest stable version of the Enterprise Edition.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No. If we need to scale, we just create more proxy VMs to help with the extra load.
How are customer service and technical support?
We rarely use Veeam's tech support. When we needed it, they were very helpful.
Which solution did I use previously and why did I switch?
We had other backup solutions, but Veeam has proved to be better than VMware.
How was the initial setup?
The initial setup was made by a consultant from Veeam. It took less than one week to have everything configured and ready for production.
What's my experience with pricing, setup cost, and licensing?
The price for Veeam is better than other backup solutions that we have found out there.
Which other solutions did I evaluate?
Yes. We also use Bacula, but Veeam proved to be faster and more reliable.
What other advice do I have?
First of all, find out what your backup needs are. After that, try an evaluation (or free) version.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director, Information Technology at a newspaper with 51-200 employees
The ability to offload backup snapshots to the SAN helps with reducing the backup durations.
Pros and Cons
- "The ability to offload backup snapshots to the SAN helps with reducing the backup durations."
- "They need to address the confusing recovery dialogue."
How has it helped my organization?
There’s not much a backup software can do to the organization but its features enable us to have an inexpensive data recovery solution that ultimately plays a factor when choosing to move applications and services to the cloud.
What is most valuable?
The greatest benefit of this software is its reliability. The ability to offload backup snapshots to the SAN helps with reducing the backup durations. The ability to turn on each VM for verification that the backup is reliable is another great feature. Recovery of a VM often takes longer for the tech to respond than the software to complete its recovery and power on speaks to the recover speed. The changed block tracking feature is one that enables us to choose which systems need a frequent (i.e., 5 min) incremental.
What needs improvement?
They need to address the confusing recovery dialogue. When you go through the recovery of just a single file within a VM you select the file recovery type and then after selecting a point in time you are presented with a “Finish” button. It’s not clear that no existing files would be overwritten nor affected which can be especially stressful when the VM is live. A change to this dialogue would be welcomed.
What do I think about the stability of the solution?
In earlier versions, there were some stability issues, but nothing in recent years that I can recall.
What do I think about the scalability of the solution?
We have not had scalability issues and I don’t see how this couldn’t scale to a much larger environment than the one I’m responsible for.
How are customer service and technical support?
The support staff are very knowledgeable to what I remember. We don’t really utilize them much, but a couple years back when we had storage issues, Veeam was very helpful.
Which solution did I use previously and why did I switch?
I’ve used traditional backup software that was based on tape and their move to VM backups still used this model. I always tried to pigeon hole backups to disk into tape containers which too frequently resulted in problems. Other VM backups earlier on didn’t improve at the same rate as Veeam.
How was the initial setup?
Setup has always been simple. You add your host, a connection to a backup location and in a few clicks you’ve initiated your first backup. I’m simplifying it but if you compare it to most others, the setup takes a fraction of the time.
What's my experience with pricing, setup cost, and licensing?
If you have Exchange, Oracle, SQL, or a supported SAN, then I suggest getting at least an Enterprise edition. It’ll pay for itself in no time.
Which other solutions did I evaluate?
We looked at Veritas NetBackup, ArcServe, Veritas Backup Exec, CommVault, and one other that has since gone out of business. The name eludes me.
What other advice do I have?
I suggest that you have another set of backups than just a deduping appliance that replicates offsite. This ‘second’ backup should be stored in a secure manner considering the news of backups being taken hostage by ransomware.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Manager with 501-1,000 employees
We needed to switch to Veeam because almost all our systems are virtualized and this was not the focus for our previous solution.
What is most valuable?
The most valuable feature for my organization is the ability to perform replications to a DR site with minimal impact to our bandwidth and production environment. On some systems we run near constant backups and replications on a 24/7 basis.
How has it helped my organization?
This product has significantly reduced our backup windows as backup times have been significantly reduced, as well as the speed at which we can recover systems if needed.
What needs improvement?
There are some features that are lacking compared to other backup solutions, specifically around the use of tape libraries, and this is the largest area for improvement. As it is a fairly new feature, I do fully expect improvement in the future as they continue to refine the ability to backup servers to tape media.
For how long have I used the solution?
We have had the entire Veeam Backup and Recovery Suite in production for 18 months. Over that time we have continued to transfer more and more jobs from a legacy system to this solution.
What was my experience with deployment of the solution?
We only experienced minor issues with deployment mainly related to permission issue, as we strive to keep account permissions to a minimum. As far as the actual install of the application, and even upgrades, we have had no issues related to either. When we did experience issues, the support was outstanding.
What do I think about the stability of the solution?
We have had no issues with stability of the Veeam software since the initial deployment. Any minor issues that we have experienced did not affect the ability to perform backups, and they were resolved quickly by support.
What do I think about the scalability of the solution?
To date, this system has been able to scale to all our needs without any noticeable issues. This has been a strength of this solution in the eyes of management since the initial purchase.
How are customer service and technical support?
Customer Service:
The customer service has been outstanding. We typically use a reseller for most purchases,including the Veeam Backup solution, and when needed the sales team has been available for questions or concerns.
Technical Support:The technical support has been phenomenal for this product. All issues we have experienced have been resolved in less than 72 hours. We have not experienced any critical issues, but I would anticipate that they would be resolved in far less time.
Which solution did I use previously and why did I switch?
We previously used a backup solution from another vendor which was not as focused on the virtual environment. As almost all our systems are virtualized the switch to Veeam made sense as its primary focus is a virtual environment.
How was the initial setup?
The initial setup was fairly straightforward. No issues should be seen if the recommendations in the documentation is followed in regards to server setup and account permissions.
What about the implementation team?
This was deployed through an in-house team with assistance from Veeam support when needed.
What's my experience with pricing, setup cost, and licensing?
$30,000 was the initial investment for purchase and setup, and it has minimal day to day costs.
Which other solutions did I evaluate?
We did a minimal evaluation of other products as Veeam has been one of the top-rated backup solutions for virtual environments. The field of vendors specializing in virtual environment backups has been limited compared to standard backup solutions which made review of possible solutions much easier as well.
What other advice do I have?
When looking at purchasing this product, I would recommend that you purchase the full suite, which includes Veeam One for monitoring of the environment. The products complement each other and can help ease burdens of administering both the virtual environment and data backup.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
An user-friendly solution that helps with data backup and replication
Pros and Cons
- "The tool is good for VMware environments."
- "Veeam Data Platform needs to improve data backup for Oracle admin. It needs to improve its stability."
What is most valuable?
The tool is good for VMware environments. However, it's not very effective for physical servers, payment servers, and libraries.
The solution is very good for backup and replication.
You can use one license for backup without needing additional capacity licenses for backups or updates. It also doesn't require additional licenses to back up to a Git library.
The tool is easy to use and user-friendly. Its data recovery options are good. Veeam Data Platform supports data encryption.
What needs improvement?
Veeam Data Platform needs to improve data backup for Oracle admin. It needs to improve its stability.
For how long have I used the solution?
I have been working with the product for 5 years.
What do I think about the stability of the solution?
I rate the product's stability a seven out of ten.
How was the initial setup?
The product is easy to deploy. It took around 20-30 minutes to complete.
What's my experience with pricing, setup cost, and licensing?
Customers require a perpetual license for the product. However, along with the license, they must also subscribe to the support service for one year or three years under a separate contract.
What other advice do I have?
I rate the overall solution an eight out of ten. I have no complaints about its data availability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PhD Research Student at ACT international
Helps with monitoring and backup but needs to improve UI
Pros and Cons
- "I like the tool's backup."
- "Veeam ONE should improve its UI."
What is our primary use case?
We use Veeam ONE for monitoring.
What is most valuable?
I like the tool's backup.
What needs improvement?
Veeam ONE should improve its UI.
For how long have I used the solution?
I have been working with the product for one year.
What do I think about the stability of the solution?
I would rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
Veeam ONE is scalable and I would rate it a nine out of ten. My company has 100 users for the solution.
Which solution did I use previously and why did I switch?
I switched to Veeam ONE due to its simplicity of use.
How was the initial setup?
Veeam ONE's setup is easy and takes only 30 minutes to complete. It doesn't require any maintenance and needs only one engineer to do the setup.
What was our ROI?
We have seen ROI with the solution's use.
What's my experience with pricing, setup cost, and licensing?
I would rate the product's pricing an eight out of ten. The licensing costs are yearly.
What other advice do I have?
I would rate Veeam ONE a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Services Manager at a tech services company with 51-200 employees
A good management tool that offers a very good technical support
Pros and Cons
- "Veeam ONE is a very good management product...The technical support is very good, and I think it's one of the best. The response time is very quick."
- "Creating reports is a bit difficult, and you have to spend some time on it."
What is our primary use case?
Veeam ONE is a very good management product. With Veeam, you can control the underlying virtualization environment, along with VMware and Hyper-V. So, the product works with tools from other vendors.
What is most valuable?
The fact that it can make very good reports on Veeam Backup is a valuable feature. It offers very flexible reporting.
What needs improvement?
Improvement is required in infrastructure control because it generates reports on the infrastructure.
It would be good. It could be extended with, for example, collecting data from storage devices because you have the environment, which includes servers and storage devices. So, it would be good to have such integrations. It should have the ability to collect data from storage devices.
For how long have I used the solution?
I have been using Veeam ONE for a year and a half. My company is a reseller and partner of the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight or nine out of ten. Only three or four system administrators are using it.
How are customer service and support?
The technical support is very good, and I think it's one of the best. The response time is very quick.
Which solution did I use previously and why did I switch?
There are other products for virtualization, but not for Veeam. I don't know any other product that covers Veeam, VMware, and Hyper V.
How was the initial setup?
The solution's initial setup process is not very complex. The setup phase is not difficult. Creating reports is a bit difficult, and you have to spend some time on it.
What about the implementation team?
The implementation was done with the help of our in-house team.
What's my experience with pricing, setup cost, and licensing?
Veeam ONE is offered at a good price. Compared to its price, the functionality and features of the product are more important.
What other advice do I have?
Regarding the complexity of the processes in the solution, I would say that it is complex even though it is easy to solve. For a complex environment, I would definitely recommend the use of Veeam ONE. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

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Updated: March 2025
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Nice review. Definitely love the snapshot integration for backup as we are a Nimble shop and it speeds backups up compared to previous.