Veeam Data Platform Reviews

Continuous Data Backup and Replication features that allow us to have our entire Virtual Infrastructure recoverable in minutes.

Before this product we were using something else that was entirely unreliable for our company. Backups need to be counted on. In Feb of 2014 in Columbus, Ohio there was a major Power Failure downtown that was the result of a gas explosion of the corner of our Data Center. Entire Data Center was offline for a week. (Catastrophic Event could be classified as a Disaster). With a proper configuration of this product we were able to restore the Hyper-V Infrastructure to our 2nd Data Center and restore functionality to about 20 Hospitals and Imaging centers around the state of Ohio. (Tier1 systems were restored with in 30 minutes and remaining filtered in).

• Being able to Backup from Cloud Services like Azure
• Better Logging to assist you in determining root causes of failures
• Better Traffic Throttle Monitoring

18 months.

Yes but easily resolved with the support from our Sales/Tech team provided by VEEAM.

None.

Very Good.

Very Good.

Unreliable /success-failure rates.

Very Straightforward.

In-house.

Hard to say but I would say the company wouldn't be around based on the event described above.

Initial Software costs includes 3 yrs of support = $65000 for 20 HyperV Servers.

We looked at AppAssure (DELL) and CommVault.

Do your research but by far this is one of the best products out there. Agentless is a very good thing to leverage in a Backup Software.

The replication features and data recovery technology.

We were able to turn the data recovery process over to technicians instead of allowing only engineers to recover customer data. Another big bonus, is that the data recovery process was fairly simple and fast.

Cost. At the time this was one of the most expensive backup software available. Compared to StorageCraft that was more than half the cost for a virtual machine agent.

I did trying to get the initial backups to run on for a SQL Server. It was stopping a service for some odd reason when trying to run the backup. Also had some speed issues due to running multiple jobs at once.

Not really. Just your typical growing pains of a new technology.

The cost of adding additional sockets. It was a lot more than just purchasing an additional agent like you would for Backup Exec or StorageCraft.

The customer service with Veeam is great. One of the best I have ever had to deal with.

The technical support is great. I have had to turn to them a few times for some very complex issues. They were very patient and knowledgeable.

Previously my customers were using tapes and Backup Exec. Tapes are just a disaster waiting to happen, and backup exec did not provide an image based backup solution.

The setup for me was pretty straight forward. Install the software on a dedicated server, configure the jobs and leave it alone.

This solution was setup in house. We did not use a vendor to configure it, since my company acted as an IT provider for the company we were implementing it for.

Varied by client and their infrastructure needs.

Yes. Storage Craft, Datto, UniTrends

There are quite a few features for Veeam which are helpful, but in my mind the ability to take a backup from a week ago and spin up a temporary VM to retrieve files is the feature I use the most. The wizards are extremely user friendly and easy to use. Another very nice feature of Veeam is the ability to seamlessly intergrate with your VM environment. From within Veeam I can browse all of my VMs and choose the appropriate vm I want to add to backup. The low disk warnings are awesome in Veeam, I am alerted well before we run out of space.

Veeam has saved us many hours retrieving deleted files as well as testing backups. Our old backup solution was getting to the point where we could not go more than a couple of days without backups failing. With Veeam we have not had any time where backups did not run. We also have been able to run since January 2014 with no “failed” backups.

The performance is slow when making changes. I am unable to determine if the cause is slow disk that we use for our storage, of if Veeam is slow. When I delete a VM in Veeam it takes about 20 minutes to delete the backups with 83 restore points. With that being said we are getting the “Speed Boost” upgrade that should improve performance. With this being said, the program performs very quick when navigating around the UI. One issue I have ran into is I have been confused at times and added the same VM to multiple backup jobs. I wish there was a “warning” box that would pop up saying this vm is already protected in another job.

We have been on Veeam Backup & Replication 7.0 Enterprise Edition since January 2014. We are updating to the latest version of Veeam late 2014. Previously we were on a HP tape backup for many years.

We had an outside vendor do the initial deployment

Veeam is extremely stable. I have not had to do anything with the Veeam VM since the original install. We get 100% backups every day.

Scalability for me is adding new VMs to be backed up by Veeam. Without much training I am able to create a group and add the new VMs to the group to be backed up by Veeam.

Have not contacted support

Have not contacted support

We used HP Storageworks. We were no longer getting consistent good backups. Every day we had to baby the backup to make it work. As part of the Veeam backup we also we able to get away from the tape backup system.

Setup was completed by an outside consultant.

We used an outside consultant who was extremely familiar with Veeam, they did great.

We did not evaluate any other backup systems, we were on a tight timeline due to too many failing backups. We went with Veeam due to our consultants great experience with Veeam from other clients.

Veeam is a great fit for a seasoned IT pro, of someone who is green. Get a trial of the software and try it. My other advice is to do the math and get a large enough SAN. We currently keep 180days of backups for 50+ VMs.

Our customers were seeking an affordable monitoring solution. We noticed that traditional options like VMware's Operations Manager are quite expensive, so we found a more budget-friendly alternative. Veeam ONE has proven to be a reliable tool not just for backups but also for general hypervisor management. 

The most valuable feature is the capacity planning aspect of the solution.

There are not enough charts and diagrams available. Other solutions, such as VMware's vRealize, offer a more extensive range of charts and diagrams for monitoring the environment. Enhancing the user experience, particularly in terms of providing more comprehensive chart and diagram options, would be beneficial.

I have been working with it for more than ten years.

It offers good stability capabilities. I would rate it eight out of ten.

I am highly dissatisfied with their customer support approach.  When we face a certain issue, they simply provide a website link and expect us to resolve the problem on our own. If the issue persists, we need to revert to them for further assistance. This process can be time-consuming when dealing with problems. This differs significantly from our experiences with other vendors, like Nutanix. For instance, when we open a support case with Nutanix, they not only provide a dedicated web portal but also offer direct assistance tailored to our company's specific situation. This approach is notably more effective. I would rate it five out of ten.

Neutral

I learned about Veeam ONE before exploring other solutions, and I have found it to be a highly cost-effective option when compared to alternative solutions.

The initial setup was straightforward. I would rate it nine out of ten.

The deployment process took approximately one week because, following the initial setup, we held several technical meetings to fine-tune the configuration to align with the specific requirements of the customer's use case.

It's an extremely cost-effective solution. I would rate it three out of ten.

It is an excellent solution, incredibly user-friendly and manageable. I would highly recommend it based on its robust features and ease of use. The main issue lies in the quality of customer support. I would rate it seven out of ten.

We use the platform to take backups of virtual machines and Office 365 mailboxes.

The product's user interface is easy for creating and restoring Windows and File Explorer backups. It provides a much better user experience compared to other vendors. It works faster as well.

Veeam's support services need improvement. Whenever we create a ticket regarding production issues with high severity, their team takes a longer time to respond. It could be better.

We have been using Veeam Data Platform since 2022.

I rate the product's stability an eight out of ten. We encountered a few downtime issues.

I rate the product's scalability a ten out of ten.

The technical support team can resolve all technical queries. However, it could be improved in terms of response time.

Neutral

The initial setup is easy because the server can be connected to the internet during installation. It downloads all the required features and configures all functionalities automatically. It takes a lot of overhead from the admins and engineers working on the process.

The implementation process takes around two days in our infrastructure as we only have a few workloads and know all the details about the policies to be configured. It requires three engineers, including system and network engineers, to execute the process.

I recommend Veeam Data Platform to others and rate it a nine out of ten.

The solution is being used for licensing, for making reports and get graphs from there we can take the alerts of the process in Veeam One. The solution is used for any kind of utilization like if some machines are powered off, or some need any CPU alerts or memory alerts. So all these alerts for the issues can be received through Veeam One.

Veeam One is a centralized management and centralized reporting tool. The tool has supportive infrastructure to create specialised applications and some server application. You can add all the resources and infrastructure. You will get the reports, can easily manage and monitor any feature. 

Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation.

I have been working with Veeam One for three and half years. 

It is a stable solution. 

It is a scalable solution. Around sixty to hundred users are using the solution at the moment. 

The technical support team is fast, knowledgeable and customer -friendly.

The initial setup is very easy. Since Veeam One is a Software Application based solution so for the deployment one just needs to install the software in any server class. You can access it through those web browsers. There are a lot of cases where you can access the remote and also through the browser, so you can access it. No technical support is required for deployment. 

Veeam One is very famous in the market. There is no backup solution or backup for Veeam one, as the installation is easy. Almost ninety percent of the enterprises are on the installations and enrollment.

I rate the overall solution an eight out of ten.

The most valuable features of Veeam ONE are the backup reports, such as the status of the storage.

The solution could improve the performance. We are not able to check the status of any system. Additionally, if there was an option to monitor server clusters it would be helpful.

I have been using Veeam ONE for approximately six months.

I rate the stability of Veeam ONE an eight out of ten.

We have ten engineers that are using this solution.

I rate the scalability of Veeam ONE a seven out of ten.

I contacted support when we had issues. However, the response time could improve.

I previously used SolarWinds and they had better support that was more knowledgeable and responsive.

The setup process is simple. It is user-friendly.

The price of the solution is high.

I rate the price of Veeam ONE a two out of ten.

I rate Veeam ONE a seven out of ten.

Veeam ONE is being used to monitor our backup and VM servers.

I have been using Veeam ONE for eight years.

The stability of Veeam ONE is good.

Veeam ONE is scalable.

We have four or five people in our IT company that uses the solution.

I have not contacted technical support.

The initial setup is straightforward.

We have one engineer and administrator for the deployment of the solution.

The licenses are code-based or server-based for Veeam ONE. The last version is 12, and it is host-based, I don't like to move to a code-based solution.

We pay for a license annually.

I would recommend this solution to others.

I rate Veeam ONE an eight out of ten.