We like the alerting, reporting, and the dashboard features.
Senior Systems Engineer at a healthcare company with 1,001-5,000 employees
It is easy to recognize issues before they become significant although identifying hardware issues needs work
What is most valuable?
How has it helped my organization?
Using the reporting and dashboard features has allowed us to remain proactive with our infrastructure such as identifying datastores with high IOPS or an ESXi host with high memory utilization. Veeam ONE delivers this data in a user-friendly format that makes it easy to recognize issues before they become significant.
What needs improvement?
Veeam ONE does not easily recognize hardware issues within the infrastructure out of the box which costs some administrative overhead.
For how long have I used the solution?
We have been using Veeam ONE for just over one year.
Buyer's Guide
Veeam Data Platform
February 2025
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Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
Stability has been perfect. Definitely no complaints in that area.
What do I think about the scalability of the solution?
We have a fairly small infrastructure so scalability isn’t something we’ve tested.
How are customer service and support?
Customer Service:
We have not needed to contact Veeam customer service.
Technical Support:We have not needed to contact Veeam technical support. Any configuration issues have been solved using their knowledge base.
Which solution did I use previously and why did I switch?
We used System Center Operations Manager (SCOM) prior to using Veeam ONE. We switched to Veeam ONE when the decision to use a third party solution was implemented.
How was the initial setup?
Deployment was very easy and straightforward.It was mostly “Next, Next, Next, Finish” during the deployment.Connecting Veeam ONE to our vCenter and creating the SQL database on a remote host were the only details that required any focus.
What about the implementation team?
We implemented Veeam ONE in-house, specifically with just one administrator; very easy to implement.
What was our ROI?
ROI is difficult to measure in a cost center since we don’t produce revenue.
What's my experience with pricing, setup cost, and licensing?
Veeam ONE was procured through a promotion that coupled it with Veeam Backup and Replication. We were interested in a backup solution for our hypervisor environment however Veeam ONE quickly proved to be a solution we intend to license for the long term. As I’ve already mentioned with the ease of setup and use, costs have been minimal.
Which other solutions did I evaluate?
Veeam ONE is actually complimenting a different product leveraged through a third party contract. The third party is responsible for monitoring our business-critical systems, however, we prefer Veeam ONE because it recognizes issues before the third party solution does and, because no Veeam ONE agent is required, we’re comfortable using two monitoring solutions with no significant resource overhead costs.
What other advice do I have?
Veeam ONE is the perfect solution for monitoring and managing your hypervisor infrastructure. However we rely on a different solution for systems that are not part of our hypervisor infrastructure such as our database servers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Systems Engineer at a healthcare company with 51-200 employees
With this product we were able to restore the Hyper-V Infrastructure to our 2nd Data Center and 20 Hospitals.
What is most valuable?
Continuous Data Backup and Replication features that allow us to have our entire Virtual Infrastructure recoverable in minutes.
How has it helped my organization?
Before this product we were using something else that was entirely unreliable for our company. Backups need to be counted on. In Feb of 2014 in Columbus, Ohio there was a major Power Failure downtown that was the result of a gas explosion of the corner of our Data Center. Entire Data Center was offline for a week. (Catastrophic Event could be classified as a Disaster). With a proper configuration of this product we were able to restore the Hyper-V Infrastructure to our 2nd Data Center and restore functionality to about 20 Hospitals and Imaging centers around the state of Ohio. (Tier1 systems were restored with in 30 minutes and remaining filtered in).
What needs improvement?
- Being able to Backup from Cloud Services like Azure
- Better Logging to assist you in determining root causes of failures
- Better Traffic Throttle Monitoring
For how long have I used the solution?
18 months.
What was my experience with deployment of the solution?
Yes but easily resolved with the support from our Sales/Tech team provided by VEEAM.
What do I think about the stability of the solution?
None.
How are customer service and technical support?
Which solution did I use previously and why did I switch?
Unreliable /success-failure rates.
How was the initial setup?
Very Straightforward.
What about the implementation team?
In-house.
What was our ROI?
Hard to say but I would say the company wouldn't be around based on the event described above.
What's my experience with pricing, setup cost, and licensing?
Initial Software costs includes 3 yrs of support = $65000 for 20 HyperV Servers.
Which other solutions did I evaluate?
We looked at AppAssure (DELL) and CommVault.
What other advice do I have?
Do your research but by far this is one of the best products out there. Agentless is a very good thing to leverage in a Backup Software.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
I like that idea of backing up from Azure since you can restore to it why not back it up. Hopefully this is a suggestion they look to implement. Also wish too logging was easier to read and determine causes of failures but then we would put support out of jobs. :)
Buyer's Guide
Veeam Data Platform
February 2025
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Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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Network Administrator at a educational organization with 51-200 employees
Would be good to have ability to backup physical servers but product is breath of fresh air compared to similar products
What is most valuable?
I have managed Veeam for several years and the user experience, the minimal complexity of management have been a breath of fresh air compared to experiences with similar products. I have had issues with other products from implementation to upgrade of versions and basic restore of data. Veeam has simplified the upgrade process and made it straightforward. I have experienced no issues with the installers. I can’t say I’m lucky so I have to say the product has been solid for me.
The value of the feature set is a difficult question. The instant restore is a great feature knowing that in the event of an outage our downtime will be minimal, as well as the Exchange explorer, the ability to restore files so granular to an entire VM is exceptional. I would also have to mention the Veeam One monitoring tool is used daily. The ability to have Grandfather, Father, and Son backups is extremely useful when preparing backup for tape or offsite. The compression and de-duplication capabilities for space savings and off-site backups.
How has it helped my organization?
To us the ability to restore an entire VM for Development and User Acceptance Testing is invaluable the need to Develop continues to grow and Veeam supplies us the ability to manage this seamlessly. Utilizing the de-duplication and compression built into Veeam we are able to keep backup longer and have the ability to perform more frequent backups.
What needs improvement?
I do have a need ever so small to have the ability to backup physical servers, this is not something Veeam offers.
For how long have I used the solution?
I have been a Veeam customer for the past 4 Years.
What was my experience with deployment of the solution?
Deployment was very easy and straight forward. Upgrade process has also been straight forward.
What do I think about the stability of the solution?
In the infancy of the product I did encounter an instability with the backup chain becoming corrupt with every failed backup this issue has been resolved in the newer releases of Veeam.
What do I think about the scalability of the solution?
Scaling Veeam out was as simple as applying licenses to the new host that I wanted to protect or use as a target for my replication jobs.
How are customer service and technical support?
Customer Service:
We purchased our product threw a third party and the need for customer service interaction has not been warranted. We were able to view a demonstration of the product live at a technical event.
Technical Support:I have had to work with support on a few issues early in the game. I found them to be very responsive and quick to resolve the issue. The professionalism and knowledge was at very high level.
Which solution did I use previously and why did I switch?
I had originally used a different solution for backup and replication. I thought it was clunky and issue ridden but it worked for the situation I had. I was even looking at improved versions of the product when I came across Veeam at a vendor showcase. I was blown away by the manageability and scalability of veeam and after a little more research ordered it. I have not looked back since. Veeam has done everything it promised and with every release there have been great new tools and advances in the product.
How was the initial setup?
Now it has been several years since the initial setup but the setup was very straightforward, the agentless backup solution is easy to install and connect. The complex part of the setup was the decision of what database server I wanted to use.
What about the implementation team?
Veeam was implemented by an in-house team. Training for installation and configuration was found on Veeam website and support was ready to assist if any bumps were found.
What was our ROI?
I cannot give a dollar amount, but I can say the ROI with Veeam data deduplication has saved on time with backup window shrinkage and the storage required decreased substantially.
What's my experience with pricing, setup cost, and licensing?
The original setup cost was very minimal, licensing was less expensive than the competitors and the equipment needed was purchased previously for the in place backup solution. Day-to-day expenses have also dropped with smaller lighter backups the window has shrunk from around 10 Hrs. to an area of 4 Hrs. This enables us to use this time for other mission critical task.
Which other solutions did I evaluate?
I had evaluated vRanger and Symantec backup products, both have come a long way since the evaluation but at the time of our Veeam purchase it was the product that had the features we needed.
What other advice do I have?
Download the free version and give it a try. I believe you will find what you are looking for.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
If you are looking for physical server backup try the Endpoint Backup product. It can integrate with Veeam repositories and works very well. I have it on my Veeam servers which are physical and it sends backups to a Veeam Repository. Also the ability to create recovery media is exceptional as it can be a bootable image.
Business Development Specialist at a tech services company with 11-50 employees
A comprehensive solution for protecting virtual machines and physical servers
What is our primary use case?
We use the solution for protecting virtual machines and physical servers, as well as backing up data. The data platform mainly focuses on virtualization and physical environments, including database backup.
How has it helped my organization?
Veeam recently enhanced some features related to ransomware. Within these updates, its built-in protection feature or cybersecurity features included in the Veeam data platform now provide added protection for all customers. The solution effectively safeguards data, particularly against ransomware. This benefits Veeam, although it may rely on other third-party solutions for business continuity and data protection.
What is most valuable?
The solution focused on on-premises data and covered all virtualized environments, including physical servers. This product offers scalability, flexibility, and a simple user interface.
What needs improvement?
The licensed schema needs to be simple because it is more complicated than the previous one.
For how long have I used the solution?
I have been using the Veeam Data Platform for six years.
What do I think about the stability of the solution?
The product’s stability is good.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution can integrate with Azure storage and other storage vendors. It is more scalable than the cloud version.
10-15 users are using this solution. We cater this solution to small to medium companies.
I rate the solution’s scalability a nine out of ten.
Which solution did I use previously and why did I switch?
I have been working with the Veritas backup solution for about 20 years. Veeam has gained a significant market share and caters to many customer needs in the backup sector.
How was the initial setup?
The initial setup is easy and takes a couple of hours to complete.
What's my experience with pricing, setup cost, and licensing?
The solution has affordable pricing for old customers.
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Scalable product with a good user interface
Pros and Cons
- "It provides a much better user experience compared to other vendors. It works faster as well."
- "Veeam's support services need improvement."
What is our primary use case?
We use the platform to take backups of virtual machines and Office 365 mailboxes.
What is most valuable?
The product's user interface is easy for creating and restoring Windows and File Explorer backups. It provides a much better user experience compared to other vendors. It works faster as well.
What needs improvement?
Veeam's support services need improvement. Whenever we create a ticket regarding production issues with high severity, their team takes a longer time to respond. It could be better.
For how long have I used the solution?
We have been using Veeam Data Platform since 2022.
What do I think about the stability of the solution?
I rate the product's stability an eight out of ten. We encountered a few downtime issues.
What do I think about the scalability of the solution?
I rate the product's scalability a ten out of ten.
How are customer service and support?
The technical support team can resolve all technical queries. However, it could be improved in terms of response time.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy because the server can be connected to the internet during installation. It downloads all the required features and configures all functionalities automatically. It takes a lot of overhead from the admins and engineers working on the process.
The implementation process takes around two days in our infrastructure as we only have a few workloads and know all the details about the policies to be configured. It requires three engineers, including system and network engineers, to execute the process.
What other advice do I have?
I recommend Veeam Data Platform to others and rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
IT Director at a manufacturing company with 10,001+ employees
Easy to operate and restore
Pros and Cons
- "It is a stable and scalable solution that's easy to operate and restore."
- "Could be improved with hybrid cloud integration backup."
What is our primary use case?
It's used for all of our virtual environment backups. We use it in all kinds of IT, with over 3000 employees.
What is most valuable?
I like that it's easy to operate and restore.
What needs improvement?
For additional features, I'd say having integration backup through hybrid cloud.
For how long have I used the solution?
We have been using the solution for more than five years.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
If we need support, we call the Veeam branch office in our country.
How was the initial setup?
Initial setup is straightforward.
What about the implementation team?
It was deployed by the reseller.
What's my experience with pricing, setup cost, and licensing?
We have a yearly license.
Which other solutions did I evaluate?
We were approached by Commvault and Veritas solution vendors, but for now, Veeam is good enough.
What other advice do I have?
I would rate this solution an eight out of ten.
Maintenance is done with the SI (System Integrator).
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a financial services firm with 10,001+ employees
User-friendly, secure, and makes the restoring process simple
Pros and Cons
- "Initially setting up the product is easy."
- "The stability for AIX machines could be better."
What is our primary use case?
I'm the system admin, and I'm taking care of backups and every job in Veeam Backup. We have the AIX machines and we are deploying the AIX machine; we are doing the backup and trying to restrain the AIX on them.
What is most valuable?
It's very customer-friendly and user-friendly and we use it mostly to backup an issue.
We have done a multiple-time restore on Veeam Backup and that is an awesome feature. It's a very critical system, we have to restore it and Veeam makes it easy to do so to protect our system.
Initially setting up the product is easy.
The solution has been quite stable.
Technical support is good.
It supports the technology and it's actually more secure and has enhanced itself. Veeam is always making itself better in terms of functionality and features.
What needs improvement?
Part of the issue we've had is with the AIX backup. Currently, Veeam has issued version 2.0 for the AIX machine, however, it is not capable of taking the entire machine backup and restoring at the one side. It is only taking the backup of the partitions only. There is a limitation there right now. I'd suggest they improve the functionality in the Veeam Backup agent so that it will take an entire machine backup. That would be more beneficial for the official system for the AIX's.
The stability for AIX machines could be better.
Veeam Backup also needs to be possible in Azure, so that if something goes down Veeam can take care of everything. Our local vendor in India for the Azure environment has found out there is no availability for Azure for Veeam Backup and Replication. If there is an existing Veeam option that supports the Azure environment, they need to relay the message. It's not clear now and it appears there isn't one.
We'd love to see the solution offer more compression in the future to allow us to save more space.
What do I think about the stability of the solution?
It's stable for the ESXi and other Linux and workstations they've established. In the case of the AIX machine that we are using, the stability needs to be improved.
What do I think about the scalability of the solution?
The solution is totally scalable. That said, one thing I didn't get from local resources is that Veeam Backup cannot perform in the Azure environment.
How are customer service and support?
Technical support is good. It's awesome. Still, we can't get the right solution at the right time. If I'm asking about what ports need to be open for the Veeam Backup and Replication and they are just suggesting the link and just showing the port, it's not quite as helpful as we would hope. For example, what can do we to improve from this side? There needs to be more specificity in terms of the level of technical support we get when we have specific concerns. We would be grateful for this.
How was the initial setup?
The setup process was really easy. I've done it so many times, actually and I am quite comfortable with the steps now. However, in the case of AIX, most users don't know about the AIX deployment. They are not seeing exactly what needs to be done. That part needs to be taken care of by Veeam directly.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the exact pricing, however, in our region, in South Asia, pricing is always a concern.
Which other solutions did I evaluate?
We tried Commvault also, however, it's not user-friendly and it's not as easy compared to Veeam. They have their own benefit, however, they simply are not user-friendly enough for us. Veeam is easier, and it's reassuring. We've saved money with Veeam as we've had to restore a few times now and we've saved so much data using it. That's why it's good. It's proven itself again and again.
What other advice do I have?
We are customers and end-users of Veeam.
I'd rate the solution at a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Lead at Stratogent
Cost effective backup solution that enables the retention of large volumes of data
Pros and Cons
- "Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature."
- "It would be useful if we could integrate our on-premise VM solution with the Azure workload backup from the existing console. This would assist our customers in reducing the cost of hardware."
What is our primary use case?
We have used this solution to back up our on-premise environment. Currently, we are backing up our VMs VMware.
How has it helped my organization?
Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature.
What is most valuable?
The most valuable feature this solution offers us is new and allows us to store data in the cloud and works with Azure and AWS Cloud. This is useful for managing the retention of large volumes of data.
The continuous backup functionality is useful for us to keep all our data up to date.
What needs improvement?
It would be useful if we could integrate our on-premise VM solution with the Azure workload backup from the existing console. This would assist our customers in reducing the cost of hardware.
It would be good to have the option to store the data directly to Azure, AWS Cloud or any other cloud solutions.
We would like to have cloud storage set up as a storage solution instead of local storage and have an integrated console for AWS, GCP and Amazon Azure workloads.
For how long have I used the solution?
I have been using this solution for the last five to six years.
What do I think about the stability of the solution?
This is a stable solution for a medium-sized environment. We haven't tried it for a large-scale environment but the solution may not perform as well at a larger scale.
How are customer service and support?
The support offered is very good, however, hey recently introduced a ticketing system that requires us to raise a ticket from their portal site and wait for a response. Calling them directly is not possible.
Which solution did I use previously and why did I switch?
We used to use Commvault as our backup solution. We switched because we wanted to avoid having an offsite team and hardware.
How was the initial setup?
The initial setup is straightforward and very simple. It took three to four hours to set up the environment.
What's my experience with pricing, setup cost, and licensing?
We have like pooled license and act as a seller. We pay approximately $800 per month. There are no additional costs from Veeam directly but the solution does require cloud storage that needs to be paid for.
What other advice do I have?
It's an excellent product that is simple and easy to setup. If you have a medium-sized environment and infrastructure, this is a good solution. There is an option of a 30-day trial to test all the features the solution offers.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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My storage is pretty simple, consisting of (2) HP P2000 G3 SANs so I use the email notification feature on the controllers to notify me of storage hardware events. Veeam ONE picks up issues with the datastores so I seem to have the bases covered for storage.