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reviewer1773774 - PeerSpot reviewer
Assistant Manager-Risk Advisory Services at a tech consulting company with 10,001+ employees
Real User
Very user friendly with a straightforward implementation
Pros and Cons
  • "This is very user-friendly."
  • "Lacks online training."

What is our primary use case?

We use this solution for backup. Our company is a customer of Veeam and I'm the assistant manager and provide risk advisory services. 

What is most valuable?

This is a user-friendly solution and I'm very comfortable with it. 

What needs improvement?

I'd like to see better training offered online. 

What do I think about the stability of the solution?

The solution is stable. 

Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

The initial setup is straightforward and our deployment was done in-house. We have three people using the solution. 

What other advice do I have?

I recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1487058 - PeerSpot reviewer
IT Infrastructure Manager at a paper AND forest products with 501-1,000 employees
Real User
I can really trust the virtual machine backup

What is our primary use case?

We replicate data between servers on our site and we back up to external media, which we take offsite.

How has it helped my organization?

It really helps secure our data.

What is most valuable?

It does a pretty good job of what we ask it to. What I find most valuable is probably the virtual machine backup. I can really trust those copies.

What needs improvement?

Their licensing model could use some improvement. In the version we're using, they license per core and up to six cores, so you can't use the one for small business anymore. You have to upgrade to the enterprise carry-on, it's a bit ridiculous.

I'd like to see more flexible licensing or to be consumed as a service.

For how long have I used the solution?

I've been using this solution for five years now. 

What do I think about the stability of the solution?

It's very stable. 

What do I think about the scalability of the solution?

It is very scalable. Just my only issue is from a licensing perspective. If you want to add more servers, they push you up into a much more expensive licensing tier. Technically it's very scalable; financially, it's not that scalable.

How are customer service and support?

The product is so good that I haven't had to call support. 

What was our ROI?

In the global scheme of things, it's pretty inexpensive software as far as what we spend per year. If you factor in hardware and all sorts of other things, it's probably a good value for your money.

What's my experience with pricing, setup cost, and licensing?

There are no additional costs other than the standard licensing fee per year. It's pretty straightforward. 

What other advice do I have?

i give this solution a nine out of ten. I think it's a good product for small to medium businesses. It serves our needs. Unless your needs are very particular, it probably covers most use cases.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Data Platform
October 2024
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Sr. Solution Architect at Multilynx
Reseller
Responsive technical support, straightforward installation, and reliable
Pros and Cons
  • "My customers find the backup and recovery ease of use is the most beneficial feature."
  • "The recovery and integration features of Veeam Backup Replication could improve. For example, all VM integration could improve, such as with Hyper-V and VMware."

What is our primary use case?

Veeam Backup Replication is used by my clients as a backup and recovery solution.

What is most valuable?

My customers find the backup and recovery ease of use is the most beneficial feature.

What needs improvement?

The recovery and integration features of Veeam Backup Replication could improve. For example, all VM integration could improve, such as with Hyper-V and VMware.

There is not any kind of archiving feature that is provided and in a future release, there should be an archiving feature in this platform. They would be better able to compete with the other archiving solution. In the current scenario, if the customer wants to have an archiving feature, they will have to purchase another solution because we cannot have this archiving feature with Veeam Backup Replication.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately five years. 

What do I think about the stability of the solution?

Veeam Backup Replication has been stable.

What do I think about the scalability of the solution?

The scalability of Veeam Backup Replication is good.

How are customer service and support?

The technical support is good and responsive.

Which solution did I use previously and why did I switch?

I have used Commvault.

How was the initial setup?

The initial installation is quite easy and not very cumbersome. It's easy if you have a basic understanding of the architecture of the Veeam.

What's my experience with pricing, setup cost, and licensing?

The subscription-based pricing of Veeam Backup Replication is competitive.

What other advice do I have?

The solution that we recommend more often depends on the use case. If there are other use cases that include bare metal recovery and archiving features then I would recommend another product, such as Commvault.

I would advise before implementing a solution such as Veeam Backup Replication that you have the training and skillset before implementation. This allows for proper implementation, best practices, and stability. It is helpful to have someone that is certified.

I rate Veeam Backup Replication an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1665960 - PeerSpot reviewer
IT Infrastructure Manager at a media company with 501-1,000 employees
Real User
Has great restore capabilities and good technical support, but should include a cloud solution and be better priced
Pros and Cons
  • "The restore capabilities are the most valuable features."
  • "Veeam Backup & Replication should include a cloud solution."

What is our primary use case?

We are using the latest update at the moment. 

We use the solution to do backups and replication between sites, in addition to restores. We employ it solely for its basic functions.

What is most valuable?

The restore capabilities are the most valuable features.

What needs improvement?

Veeam Backup & Replication should include a cloud solution. 

The cost should also be adressed. This would bring up my rating from a seven to a ten out of ten. 

For how long have I used the solution?

We have been using Veeam Backup & Replication for eight to 10 years.

What do I think about the stability of the solution?

The solution is stable and reliable.

What do I think about the scalability of the solution?

The solution is easy to scale. 

How are customer service and support?

We have yet to make need of technical support, although I feel it to be good. 

How was the initial setup?

I believe the initial setup to have been straightforward, although I cannot say this with certainty, as I was not involved in it. 

What about the implementation team?

While I don't know the exact parameters of the maintenance, I do know that all of our support needs in this respect are covered. 

Maintenance is handled by a third party. We do not have a separate team for handling this. 

What's my experience with pricing, setup cost, and licensing?

While I do not know how much the product cost, as I was not involved in this sphere, I do know that this could be better. 

What other advice do I have?

There are probably just three to five of us using the solution, solely in the IT department. 

I would recommend the solution to others for its ease-of-use. 

I rate Veeam Backup & Replication as a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1119891 - PeerSpot reviewer
System Engineer at a computer software company with 201-500 employees
Real User
We have been using it in small environments, and it is stable, straightforward to deploy, and scalable for our needs
Pros and Cons
  • "The backup and replication features are most valuable."
  • "I would like them to move back to host licensing."

What is our primary use case?

We use it for backup and replication in small environments.

How has it helped my organization?

It has not improved anything. It is just a backup solution. Our customers needed something for disaster recovery in case something bad happens. It is something they needed, and it is something they have got.

What is most valuable?

The backup and replication features are most valuable.

What needs improvement?

I would like them to move back to host licensing.

Everything should improve over time as new functionalities come along. The product needs to follow new technologies and integrate them.

For how long have I used the solution?

We have been using this solution for about 10 years.

What do I think about the stability of the solution?

It is stable. It is almost fire-and-forget.

What do I think about the scalability of the solution?

We don't have experience with large environments. We only have small environments with a host of virtual machines. It is scalable for our use. There is no problem.

Its users are system administrators. Any increase in its usage would depend on the pricing. Veeam has changed its licensing policy. With their universal licensing, things have become a bit expensive. It is a free market, so we'll see.

How are customer service and support?

It should be good, but we have not used it.

Which solution did I use previously and why did I switch?

We also use other products. This is not the only one. We use Micro Focus Data Protector, Arcserve UDP, and Microsoft Data Protection Manager.

Microsoft Data Protection Manager is more windows-oriented. It is not as good as Veeam for sure, but it is good enough for certain environments.

How was the initial setup?

It was quite straightforward. We are using it in relatively small environments. These are not big installations. 

It took a few hours. The deployment is quick, but you have to test everything and make sure everything works. 

What about the implementation team?

We are an integrator. For its deployment and maintenance, one system administrator is enough.

What's my experience with pricing, setup cost, and licensing?

We try to use perpetual licensing, and there are no additional costs. 

They have recently moved to universal licensing, which is more expensive, and I would like them to go back to host licensing.

What other advice do I have?

I would advise others to decide for themselves if it checks all the boxes. 

I would rate it an eight out of 10 because it is now more expensive with universal licensing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Technician at Thaba Chweu
Real User
Allows recovery almost immediately while enabling you to continue fixing the problem of the affected machine
Pros and Cons
  • "In Veeam backup, the most valuable feature for me is the recovery. It allows me to recover almost immediately while I continue fixing the problem of the affected machine."
  • "I would like to see the licensing model improved. They have recently changed the model and have made it more complicated."

What is our primary use case?

We use it for replication purposes. It makes recovery simple and we can also have a dummy recovery in order to show auditors and our superiors that our backup software really works.

What is most valuable?

In Veeam backup, the most valuable feature for me is the recovery. It allows me to recover almost immediately while I continue fixing the problem of the affected machine.

What needs improvement?

I would like to see the licensing model improved. They have recently changed the model and have made it more complicated.

For how long have I used the solution?

I've been using Veeam since 2016. I'm currently on Veeam ONE version 11. The solution is deployed on-prem.

What do I think about the stability of the solution?

The product doesn't require any specific maintenance. In our company, there are currently 10 people working with Veeam backup.

The solution is stable. The performance is all right. When you are using VMware hypervisor, it sometimes has minor issues, but they are not something to tell home about.

What do I think about the scalability of the solution?

The solution is extremely scalable.

How are customer service and support?

Technical support really went out of the way to assist me. They even came to our offices to help us out with the issue we were experiencing at the time.

Which solution did I use previously and why did I switch?

We previously used the Symantec product, but it wasn't up to standard. We switched to Veeam because of its ease of use.

How was the initial setup?

It's simple. It's a straightforward process.

What about the implementation team?

Installation was done internally by our team. Deployment took about three hours 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive, but it's value for money.

What other advice do I have?

I would rate this solution 8 out of 10. 

My advice is to watch the admin videos available on the Veeam website.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CTO at NWI Telecom
Real User
A fast and easy-to-use solution that supports incremental backups and allows us to do a rollback and recover our services with a little downtime
Pros and Cons
  • "The peace of mind of the backup is very important. Incremental backups make it fast and easy to use. We can recover from any failures in case of any hardware failures or malware attacks. We can do a rollback and recover our services with a little downtime. We can rollback even in the case of unsuccessful updates."
  • "They have an integration with MS SQL, and you have to license MS SQL. This is something they need to change. They should go for an open-source database or a free SQL because you're already buying this product, and you shouldn't have to buy another product."

What is our primary use case?

We use it to guarantee the uptime of our services and servers. We are using its latest version.

What is most valuable?

The peace of mind of the backup is very important. Incremental backups make it fast and easy to use.

We can recover from any failures in case of any hardware failures or malware attacks. We can do a rollback and recover our services with a little downtime. We can rollback even in the case of unsuccessful updates.

What needs improvement?

They have an integration with MS SQL, and you have to license MS SQL. This is something they need to change. They should go for an open-source database or a free SQL because you're already buying this product, and you shouldn't have to buy another product.

For how long have I used the solution?

I have been using this solution for a little over a year.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. It is just a complaint about MS SQL, but with everything else, it is really scalable. You can just add resources and use what you need. It is really flexible. We have six analysts who use this solution.

How are customer service and technical support?

I have never used their technical support.

How was the initial setup?

It is fairly easy to set up the solution. The deployment took just a few hours. Generally, two business days would be enough.

What other advice do I have?

I would advise planning your deployments ahead of time and predicting space refinements so that you can set up everything correctly. If you need to change it later, it is a little more complicated.

I would rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
João Carvalho - PeerSpot reviewer
TIO at Fundação de Serralves
Real User
Top 20
Reliable, easy to use, good support, and requires minimal maintenance
Pros and Cons
  • "It's very easy to work with and it's very reliable."
  • "I would like to see the Veeam cloud solution and Microsoft Office 365 included all in one platform."

What is our primary use case?

The primary use case of this solution is to back up all of our applications and all of our data.

What is most valuable?

It's very easy to work with and it's very reliable.

We haven't had any issues so far, and the backup and restore works very well.

What needs improvement?

I would like to see the Veeam cloud solution and Microsoft Office 365 included all in one platform.

For how long have I used the solution?

I have been working with Veeam Backup & Replication for five years.

We are working with the latest version.

What do I think about the stability of the solution?

We use this solution daily. It's very stable. We have not had any issues.

What do I think about the scalability of the solution?

It's a scalable solution. We started out with a few issues, and after we purchased Office 365 it was easy to store and proceed with other backups.

This is a backup of the applications and data. We don't have any users who access it.

How are customer service and technical support?

We contacted technical support one time only. They were able to solve the issue. 

They were good.

Which solution did I use previously and why did I switch?

Previously, we used a few different solutions. Before Veeam, we were using a solution from HP, and Symantec.

We decided to go with Veeam because we had a few issues that were not able to be resolved in time.

How was the initial setup?

The initial setup was simple. When you compare it with other solutions it was simple.

This solution does not require a lot of maintenance. This component of the solution is very easy. We only need one person to maintain it.

What about the implementation team?

The implementation was completed within the company.

What's my experience with pricing, setup cost, and licensing?

This is not an expensive solution. It's on the cheaper side.

What other advice do I have?

I would recommend this product to others who are interested in using it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.