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Manager - Backup & DR Global Infrastructure at TMF Group
Real User
Easily restore data with this package designed for simple environments
Pros and Cons
  • "The product makes it easy to restore data."
  • "It could be improved in the area of reporting and ease-of-use."

What is our primary use case?

Our primary use is that we are using it for backup mostly with Hyper-V service.  

How has it helped my organization?

It allowed us to step up to a better backup routine from the previous product we were using.  

What is most valuable?

The most valuable features for me are the ease of restoring the data and the backup window.  

What needs improvement?

I think that the one place the product could improve the most is in user-friendliness. If you compare it with Veritas' NetBackup, for example, that difference is pretty clear. They could take a lesson from their own products.  

Capability-wise the Backup Exec product is very good, but the lack of user-friendliness means people struggle to find and use some of the interesting features that would otherwise benefit from. They will miss utilizing those capabilities.  

Reporting capabilities are not up to the standard of other products. If you compare the reports which we get from NetBackup, those contain a lot of information that we need and do not get with Backup Exec. By comparison, the Backup Exec reports are pretty simple.  

Better reporting capability and a more user-friendly design would greatly improve usability.  

Buyer's Guide
Veritas Backup Exec
January 2025
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
838,713 professionals have used our research since 2012.

For how long have I used the solution?

We have been using Veritas for backup for close to five years now.  

What do I think about the stability of the solution?

We have not seen any glitches in the product's function. It has always been stable and reliable.  

What do I think about the scalability of the solution?

It is easy to scale the solution. There is a limitation to the size or complexity of the environment that it will be optimal for, but it is scalable.  

How are customer service and support?

The technical support is pretty good. We have reached out for Backup Exec and we have gotten the support that we needed.  

Which solution did I use previously and why did I switch?

We were using Data Protection Manager prior to Backup Exec. We switched to Veritas because we saw by comparison that it was a better product for our situation with more capabilities.  

How was the initial setup?

The setup was simple. I do not really remember exactly how much time it took to set up because it has been quite some time now, but I know that we did not have issues getting it up and running.  

What about the implementation team?

The setup was done by a small team from within our company without the help of a vendor or integrator. The team was mostly made up of engineers within the company. The product has remained in place for about five years.  

It requires maintenance from our side. Usually, it is mostly the admins managing it, so that is about four people in our case.  

What's my experience with pricing, setup cost, and licensing?

The cost of Veritas is really mid-range for this class of product, I would say. Everything is included in one license and there are no additional, hidden costs.  

What other advice do I have?

My advice to anyone considering this product would be to know how many servers have to be covered and the complexity of the environment as well as the capabilities of Backup Exec. Veritas cannot handle a complex environment very well. It is really only designed for a simple environment.  

On a scale from one to ten where one is the worst and ten is the best, I can rate Veritas Backup Exec as somewhere around eight. It has some very good capabilities but limitations with system complexity, user-friendliness, and depth of reporting.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Services Manager at a tech services company with 11-50 employees
Reseller
Offers a more predictable backup and recovery process and has many features
Pros and Cons
  • "The beauty of the solution is that you can rely on it. It offers a quick recovery time when it's backing up items. The way it recovers data is excellent."
  • "The licensing packet is confusing. If Veritas could do a better job of clarifying it, that would be helpful."

What is our primary use case?

Primarily we use the solution for our ERP, databases, and applications. 

How has it helped my organization?

The most important part of any organization is the data. When you do a backup, you want the data to be available whenever it is required. Veritas offers a more predictable backup and recovery process.

What is most valuable?

The beauty of the solution is that you can rely on it. It offers a quick recovery time when it's backing up items. The way it recovers data is excellent. Sometimes with other software, a complete backup doesn't happen. 

With Veritas, the SLAs are pretty predictable and you can achieve complete backups easily. It offers duplication and compression and the safe sorting of information.

What needs improvement?

The licensing packet is confusing. If Veritas could do a better job of clarifying it, that would be helpful. For example, if you have a mixed environment of Linux and Windows, you end up buying too many licenses. If you compare it to Veeam, for example, it allows you to buy one simple license that you can use on all of your operating systems. They've made it very simple. 

The industry trend is moving towards hyper-converged and a regular pay-as-you-go model with more simplified resources. Users are looking for a plug-and-play kind of solution. Veritas should move towards this as well.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

Our organization doesn't grow much. For our customers, however, it has been very valuable. The licensing structure is a bit difficult. You have to keep buying the licenses even if you have the capacity. It's not simple. 

How are customer service and technical support?

Technical support is pretty good. They are available 24/7.

How was the initial setup?

The initial setup was pretty simple because we have expertise. We are partners with Veritas and we do installations on a regular basis. 

In reality, the installation time is even shorter for the Veritas portion. Integration, of course, takes a bit of time. You need approvals for the different application owners, for example. It takes time, but installation is a maximum of one day.

What about the implementation team?

We are a reseller, so we handle the implementation of the solution for clients.

What's my experience with pricing, setup cost, and licensing?

We have licenses that run on a yearly basis. We are paying somewhere around $10-15,000 on licensing a month. We don't have too big of an environment. 

What other advice do I have?

We're a reseller of this solution. We also use an on-premises version in our offices.

It is the most preferred backup solution for data protection for our customers. 

We use it ourselves for our production environment backup. Whoever is accessing our server, whoever is accessing the sources, is using it. It's mandatory for our organization to understand the product. Everyone including the sales team, the pre-sales, the technical guys,  etc., everybody knows the product.

If you are looking for a safe and reliable solution, I would recommend it. If you're looking for something new, or something sleeker or more simplified which will give you more flexibility, I would recommend a Google product. 

In this solution, you have a lot of features. You can use it as secondary storage. You can use it for a backup that's more granular. Like Veeam, you can recover items from the database.

It would be good to add more features, like APIs.

I would rate this solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Buyer's Guide
Veritas Backup Exec
January 2025
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
838,713 professionals have used our research since 2012.
it_user708483 - PeerSpot reviewer
System Analyst at a tech company with 10,001+ employees
Real User
It is a good product for the Windows file system and SQL backups
Pros and Cons
  • "Backup Exec 2012 R2 is a very good product for the Windows file system and SQL backups. It is very user-friendly, but the next version Backup Exec 2014 that is released and the other next versions of Backup Exec product is not so friendly."
  • "Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI."

How has it helped my organization?

As I mentioned earlier, if we have an environment which has only a file system and SQL backups, then it is a good product, i.e., only for small environments. However, for large environments such as Oracle, SAP HANA, Microsoft Exchange, DB2 and the VM backups, you can go for Veritas NetBackup, EMC Legato NetWorker, Simpana Commvault and Tivoli Store Manager (TSM).

What is most valuable?

Backup Exec 2012 R2 is a very good product for the Windows file system and SQL backups. It is very user-friendly, but the next version Backup Exec 2014 that is released and the other next versions of Backup Exec product is not so friendly. The entire GUI has been changed and has changed multiple options as compared to Backup Exec 2012.

What needs improvement?

Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI.

What do I think about the stability of the solution?

Regarding its stability, Backup Exec 2012 R2 is the most stable product for the file system and SQL backups.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is good. I give it an eight out of 10 rating.

Which solution did I use previously and why did I switch?

I have worked on multiple backup solutions as I have worked in the backup-shared domain.

How was the initial setup?

It's a very simple configuration for the Backup Exec 2012 R2 solution.

What's my experience with pricing, setup cost, and licensing?

It is cheap compared to the other backup technologies. It all depends on the requirements.

Which other solutions did I evaluate?

I have worked on this product, so I am just sharing my experience on this. I have worked on multiple backup products, such as Veritas NetBackup and EMC Legato NetWorker.

What other advice do I have?

Before implementing any backup solution, you need to understand your environment, as well as the requirements, and based on that you need to choose the product. If you are considering the Backup Exec, it is good for small environments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Architect at IT Solution
Real User
Top 5Leaderboard
Provides good scalability, but its initial setup process could be easier
Pros and Cons
  • "The product's most valuable feature is scalability."
  • "Veritas Backup Exec's support services could be faster."

What is our primary use case?

We use the product for data backup purposes.

What is most valuable?

The product's most valuable feature is scalability.

What needs improvement?

Veritas Backup Exec's support services could be faster.

For how long have I used the solution?

We have been using Veritas Backup Exec for eight to nine months.

What do I think about the stability of the solution?

It is a stable platform.

What do I think about the scalability of the solution?

The product is scalable.

How was the initial setup?

The initial setup is complicated and takes 45 minutes to complete. However, the prerequisites, including environment monitoring, make operating easy.

What's my experience with pricing, setup cost, and licensing?

The product's price is reasonable. However, it could be reduced. We purchase its yearly license.

What other advice do I have?

I rate Veritas Backup Exec a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior System Engineer at Vintech Electronic Systems Pvt.Ltd
Reseller
A good product when looking to do a backup on a tape in a small environment
Pros and Cons
  • "The product is good in a small environment when looking to a backup on a tape."
  • "The console of Veritas Backup Exec is complex when compared to other software."

What is our primary use case?

We have 200 users working with this solution. Our primary use case of Veritas Backup is to backup, at a fine level, our Windows-based, small SMB level clients.

What is most valuable?

The product is good in a small environment when looking to backup on a tape.

What needs improvement?

The console of Veritas Backup Exec is complex when compared to other software. The solution has a lot of tabs, so it is not neat and clean, causing confusion. The console dashboard needs to be simplified to help the customer, together with more training.

For how long have I used the solution?

We have been using Veritas Backup for 8 years.

What do I think about the stability of the solution?

Veritas Backup is a reliable solution.

How are customer service and support?

Technical support with Veritas is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of the solution is straightforward and can be completed in one or two days, with all of the backup job configurations and tests restored.

What about the implementation team?

We deploy the solution ourselves. It requires one person. We have one person on this project, however, we have three people that get involved if there are any concerns.

What's my experience with pricing, setup cost, and licensing?

The pricing of Veritas Backup's license is comparable to Veeam.

Which other solutions did I evaluate?

Veritas Backup Exec is complex compared to HP Data Protector, Veeam Backup & Replication solutions.

What other advice do I have?

The product is good. If the organization is considering Veritas Backup, and they want to do a file-level backup on a tape, in a small environment, then definitely Backup Exec is the perfect solution. If the organization is looking for backup and disaster recovery, replication and the like, Veeam Backup & Replication would be preferred.

I would rate the solution a 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Data Protection and Risk IT Specialist at a tech services company with 1,001-5,000 employees
Real User
One of the valuable features is the instant recovery for VMs
Pros and Cons
  • "One of the valuable features is the instant recovery for VMs. It reduces the RTO (Recovery Time Objective) drastically."
  • "There still a lot of room for improvement in synthetic technologies, especially when targeted to deduplication media."

How has it helped my organization?

One of the latest improvements is the Azure Cloud connector integration.

What is most valuable?

One of the valuable features is the instant recovery for VMs. It reduces the RTO (Recovery Time Objective) drastically.

What needs improvement?

There still a lot of room for improvement in synthetic technologies, especially when targeted to deduplication media.

Backup Exec does not support any technology similar to Netbackup´s Accelerator feature, or even Arcserve Incremental Forever (at least for physical systems or virtualization platforms other than VMWare and Hyper-V). The Synthetic option that we have on Backup Exec does not allow us to target backups to a deduplication media.

Any technology that can synthesize previous succeeded backups will result in a drastic reduction of time to complete backup jobs, giving us subsequent Full Backups for the price (effort) of a incremental.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

This solution was designed for a middle-sized market. It scales properly for a small business.

How are customer service and technical support?

I would give technical support a rating of a six and a half out of 10.

Which solution did I use previously and why did I switch?

I have worked with many other vendors. They all have some strong and weak points.

How was the initial setup?

The initial setup was extremely straightforward and it was full of wizards.

What's my experience with pricing, setup cost, and licensing?

Make sure you verify the V-RAY Extension when licensing your virtual environment. Depending on the scenario, it can cost less than half of the price of other methods.

Which other solutions did I evaluate?

Our customers, who have chosen Backup Exec, normally evaluate Veeam or ArcServe.

What other advice do I have?

Try the cloud connectors. They can become a replacement for long retention tapes in some cases.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Veritas Partner. We are also partners with other data protection vendors, such as CommVault and ArcServe.
PeerSpot user
Pawel Augustyn - PeerSpot reviewer
System Advisor at CRIF SpA
Real User
Top 5
A good interface that makes file restoration easy
Pros and Cons
  • "The interface for this solution is excellent, and it is easy to restore files compared to other solutions."
  • "I would like to be able to create a restore task that can be scheduled so that the same restore action will be performed automatically."

What is our primary use case?

This is our backup and recovery solution.

We are using the on-premise deployment model to backup virtual machines, NAS resources and MS  SQL databases on always ON.

How has it helped my organization?

We have felt better when we know that our we have had backup copies.
We have been making restore test of all backup resources.

Possibility to archive direct to tape

Our copies are encrypted and save.

They can be stored over long time

What is most valuable?

The interface for this solution is excellent, and it is easy to restore files compared to other solutions.

Encryption of data backup on tapes

What needs improvement?

I have found the duplication to be very poor.

It is not clear how to automate processes using the command line interface.

I would like to be able to create a restore task that can be scheduled so that the same restore action will be performed automatically. As it is now, if I want to restore the same resource or the same system for testing then I have to create a job task from scratch. Having an automatic restore would save me time.

The problems I have had seem to be related to integrating the solution.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

enough stability, but need to clear logs manually.

In 21 version definitely better

What do I think about the scalability of the solution?

Yes, It is flexible in this area

How are customer service and support?

Enough  ok, 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

other company = other solution

How was the initial setup?

The initial setup of this solution is complex.

What about the implementation team?

I performed the deployment myself.

What's my experience with pricing, setup cost, and licensing?

One of the cheapest backup solution.

Which other solutions did I evaluate?

Veeam Backup

What other advice do I have?

Choosing a backup and recovery system is something that depends on the size of the resources in your environment.

Rating this product is tough because I have had problems with the integration. In this context, I would rate this solution a six out of ten. However, the solution is good and if I were using a new installation, I would rate it an eight out of ten.

Overall, I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Assistant at Hotel 2 Fevrier
Real User
Good performance, good backup options, and a lot of documentation, but needs better scalability
Pros and Cons
  • "It is responding very well, and its performance is good. It has a lot of options. For backup, you can connect it to a cloud or a physical hard drive. They also provide an API for integration with different platforms and products. However, we have not integrated it with another product."
  • "Its scalability should be improved."

What is most valuable?

It is responding very well, and its performance is good. It has a lot of options. For backup, you can connect it to a cloud or a physical hard drive.

They also provide an API for integration with different platforms and products. However, we have not integrated it with another product.

What needs improvement?

Its scalability should be improved.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable, but its scalability should be improved. Currently, we are using it for 15 computers. When we tried to increase its usage to 17 computers, it was very slow.

How are customer service and technical support?

I never required technical support from the vendor because they provided a lot of documentation with the product.

I had some difficulties in the first two months. I read most of the information and highlighted a few things, and since then, it is fine. For every update, they provide a lot of documentation.

Which solution did I use previously and why did I switch?

Before Veritas Backup Exec, we were using a solution provided by a South African company called Vox Group. They used to monitor directly from each office. They had their own interface monitoring for monitoring the devices.

How was the initial setup?

Its installation is very simple. It took around one hour. 

It is also very simple to upgrade. I just need to launch the new version. Upgrade also takes around one hour. There are some files that we need to upload. We also need to install some drivers and check the compatibility. Every version comes with a driver pack that we need to install.

What about the implementation team?

The first installation was done by a vendor. They did a remote installation. Their company is based in Belgium.

For the monitoring of this solution, we have only two people. My colleague and I handle its monitoring.

What other advice do I have?

I would recommend this solution for a company with around 15 computers. When we tried to increase its usage to 17 computers, it was very slow. We plan to keep using this solution for now. Later on, if we find something more scalable, we will switch to that.

I would rate Veritas Backup Exec a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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Buyer's Guide
Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.