Veritas Backup Exec Reviews

One of the latest improvements is the Azure Cloud connector integration.

One of the valuable features is the instant recovery for VMs. It reduces the RTO (Recovery Time Objective) drastically.

There still a lot of room for improvement in synthetic technologies, especially when targeted to deduplication media.

Backup Exec does not support any technology similar to Netbackup´s Accelerator feature, or even Arcserve Incremental Forever (at least for physical systems or virtualization platforms other than VMWare and Hyper-V). The Synthetic option that we have on Backup Exec does not allow us to target backups to a deduplication media.

Any technology that can synthesize previous succeeded backups will result in a drastic reduction of time to complete backup jobs, giving us subsequent Full Backups for the price (effort) of a incremental.

It is very stable.

This solution was designed for a middle-sized market. It scales properly for a small business.

I would give technical support a rating of a six and a half out of 10.

I have worked with many other vendors. They all have some strong and weak points.

The initial setup was extremely straightforward and it was full of wizards.

Make sure you verify the V-RAY Extension when licensing your virtual environment. Depending on the scenario, it can cost less than half of the price of other methods.

Our customers, who have chosen Backup Exec, normally evaluate Veeam or ArcServe.

Try the cloud connectors. They can become a replacement for long retention tapes in some cases.

We use the product for data backup purposes.

The product's most valuable feature is scalability.

Veritas Backup Exec's support services could be faster.

We have been using Veritas Backup Exec for eight to nine months.

It is a stable platform.

The product is scalable.

The initial setup is complicated and takes 45 minutes to complete. However, the prerequisites, including environment monitoring, make operating easy.

The product's price is reasonable. However, it could be reduced. We purchase its yearly license.

I rate Veritas Backup Exec a six out of ten.

We have two use case types. We do onsite and offsite. Onsite, we need some conversion and backups. Offsite, for example, similar to Symantec, it is based on the volume, and we sell this solution to clients. 

We've used the solution for ten years, and everything has worked very well.

There are many settings, and after working on it for so long, we have a good understanding of the configurations that make sense. 

It's easy for us. It's like a legacy of predictability. We've used it for a long time.

The initial setup is easy.

It's stable.

The scalability is good. 

We need to have duplication and better compression. We don't really get that with Veritas. There's customer demand for it. 

We'd like to see some better synchronization between the office and other sites. There's room for improvement in off-site syncs. 

I've used the solution for ten to 11 years. 

The solution is stable. I haven't noted any issues. It doesn't have bugs or glitches. It doesn't crash or freeze. It's reliable. 

It is a scalable product.

Maybe in the early years, we used to seek support, however, now, since we are quite versatile with it, we deal with any issues ourselves. We normally don't seek any support now. When we used them, maybe ten years ago, they were quite helpful.

We find the solution to be straightforward to set up. It's not overly complex or difficult. I'd rate it a ten out of ten in terms of ease of implementation. 

We always keep three people (engineers) on the solution. During the implementation, we have three people there, and they can handle maintenance once it is up. If, for a backup, somebody's not available for a particular reason, we'll be covered as we don't rely on one person.

We are resellers.

We use the latest versions to ensure we get support as older versions often lose support.

I'd advise potential new users to read the manual well and don't just go next, next, finish, et cetera. Read everything well to understand the options they are providing. I've seen many people fail to understand what options are offered or what the customer needs. If you don't do the right configuration, it becomes faulty. It slows down the process if it's not configured right. 

I'd rate the solution ten out of ten.

We have 200 users working with this solution. Our primary use case of Veritas Backup is to backup, at a fine level, our Windows-based, small SMB level clients.

The product is good in a small environment when looking to backup on a tape.

The console of Veritas Backup Exec is complex when compared to other software. The solution has a lot of tabs, so it is not neat and clean, causing confusion. The console dashboard needs to be simplified to help the customer, together with more training.

We have been using Veritas Backup for 8 years.

Veritas Backup is a reliable solution.

Technical support with Veritas is very good.

Positive

The initial setup of the solution is straightforward and can be completed in one or two days, with all of the backup job configurations and tests restored.

We deploy the solution ourselves. It requires one person. We have one person on this project, however, we have three people that get involved if there are any concerns.

The pricing of Veritas Backup's license is comparable to Veeam.

Veritas Backup Exec is complex compared to HP Data Protector, Veeam Backup & Replication solutions.

The product is good. If the organization is considering Veritas Backup, and they want to do a file-level backup on a tape, in a small environment, then definitely Backup Exec is the perfect solution. If the organization is looking for backup and disaster recovery, replication and the like, Veeam Backup & Replication would be preferred.

I would rate the solution a 9 out of 10.

Veritas is used for standalone servers. such as physical servers We also use it for backups.

Veritas is good for small environments.

It's a good product.

In one console, you will see a variety of things. In my opinion, it should be simple and straightforward. It is currently a little complicated. 

It is not straightforward to click the drives. 

Even assigning the tapes to the media pole is difficult when compared to Veeam.

Some of the steps, are to assign, create a set, then a media set, for example.

In the future, their console should not be complicated. For example, When you compare with Veeam it has multiple columns on one side itself where you can browse all of the features. With Veritas, it is not like that at all, it goes to the next window, then the next window, and continues that way to view the features.

Veritas Backup Exec is a stable product.

The scalability of Veritas Backup Exec is good.

Technical support is adequate, but it could be improved.

We are also using Veeam and Symantec.

Veeam is completely different when it comes to virtualization, such as virtual machines.

We use Veeam for the majority of our backups.

If I had to rate Veeam, I would give it a ten out of ten.

It is not an expensive product.

I would rate Veritas Backup Exec a six out of ten.

It's user-friendly, and, except in the case of AIX, it supports a wide variety of platforms. This includes Windows, VMware, Linux, et cetera. It's okay as a product.

The solution is stable.

It is a scalable product.

The solution is easy to set up.

It doesn't support the AIX platform.

I've had a little problem in the tape solution in the Backup Exec. When you use a tape solution, take a backup in the tape, not in the disc, and restore it, there is a little complexity. It's not really user-friendly in that aspect.

I've been using the solution for five years. 

The solution is stable and reliable. There aren't bugs. It's not glitchy. It doesn't crash or freeze. The performance is good. 

You can expand and scale the product. It's not a problem at all. 

We might have five or six people using the solution right now. 

I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and find an answer to my questions. I'd, of course, reach out if I had a huge problem. 

The initial setup is straightforward and simple. It's not a complex implementation by any means. I'd rate it a four out of five in terms of ease of setup. 

I haven't followed any details related to there being an ROI. 

I'm not sure what the exact costs of the product are. 

I'm a customer and end-user.

I've enjoyed the product. It's a user-friendly and widely support platform and is flexible and scalable.

I'd rate the product seven out of ten.

The solution was primarily meant to be used for securing data. 

Overall, it's a very good product.

The scalability was good.

The solution was stable and reliable. 

Ultimately, the product did not sell enough to keep the contract live. 

The solution lacked local support, which became an issue for us and our customers. They needed to have more presence on the ground.

The deployment process was very difficult.

The pricing was quite high. We tried to sell it as software as a service, however, clients preferred to have their own product.

We used it up until October of this year, at which point the contract was terminated. However, we had been dealing with it since 2015.

We found the product to be stable. There were no bugs or glitches. It didn't crash or freeze. 

The solution could scale if a company needed to. It wasn't a problem. 

Local support was lacking. It was an issue in our region. Customers would not have been able to get the support they needed. 

In the end, we did not use it as our technical teams were not able to deploy it. 

Ultimately, the clientele rejected the subscription model on offer. They found it to be too expensive. 

We were a distributor, however, we did not sell enough and therefore the contract ended. 

Ultimately, the product had to have more presence on the ground. A good example of that would be Microsoft or, if you want, Kaspersky. They have the representatives here, and the representatives used to go to see the customer. 

They have many QBA with their distributor, and so they helped us promote the solution. It's very difficult to promote the solution. I was alone in the company trying to sell the solution, and I know that there were some representatives on the ground, yet they never spoke with us. Even if you asked them for a quote or something else, they never answered you or they answered very late. With so much time passing, it became more and more difficult for us to sell the solution. There was competition from, for example, Veam, which had people on the ground and able to help customers. We just never got the same level of local support for this product and it never worked out for us.

I'd rate it at an eight out of ten, as it is a good product in general, however, selling it effectively proved to be difficult. 

We use the solution for the backup capabilities of our whole system, including our applications. We don't use it as a VM backup, however. We're able to handle daily backups of everything and we tend to back up quite regularly.

The solution is very fast. It does not take a long time to backup everything.

We have a backup operator and admin that can handle the back up of the files on the database. They're able to handle all aspects of the solution quite easily.

It's very good at allowing us to back up the servers.

We had issues during the installation.

The solution is affected by internet congestion. It requires quite a bit of bandwidth in order to really work effectively.

The pricing of the solution is a bit high.

We've found the scalability to be a bit limiting.

I've been using the solution for about five years at this point. It's been a while.

The solution isn't really giving us what we need. We're seeing some limitations and we're finding it doesn't support us in the way we need it to. Therefore, we are looking at potentially moving off of it in the near future.

Normally we have about 17 people on the system, and three core people that handle the solution directly.

I'd advise a company, if it is smaller, or needs a comprehensive solution or a virtual environment, that Veritas may not be the best option.

We mostly worked with technical support via a portal for customer support. Largely, we've been happy with their level of service. They call us when we have issues and they help in whatever way they can.

The initial setup can be a bit complex. We had to adjust some settings on one server in order to finalize the deployment.

The solution operates on a subscription basis. A company pays yearly. They also need to pay extra for technical support access.

We're currently looking at other options We're considering moving away from the solution.

We're just customers. We don't have a business relationship with the company.

The solution is a bit expensive. The trade magazines seem to imply that you can do a virtual environment for almost the same price, which would be better.

Overall, I would rate the solution at a seven out of ten. It's okay. It could be better in a variety of ways.