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reviewer1218573 - PeerSpot reviewer
Desktop Support Engineer at a computer software company with 1,001-5,000 employees
Real User
Easy to use, simple to set up, and offers good technical support
Pros and Cons
  • "The flexibility is very good."
  • "There needs to be an integration process of the endpoint devices so that we don't have to redo everything for different products."

What is our primary use case?

It's great for the kind of customer who doesn't have a dedicated database environment. They only use it for file folders or a NAS system backup, or a few files or folder-level backups for the system.

What is most valuable?

The solution is very stable.

The flexibility is very good. 

We find that the solution is very easy to use.

The initial setup is very easy. It doesn't take too long to deploy everything. 

The technical support is very helpful.

What needs improvement?

We are not able to initiate our endpoint device backup on it. For the endpoint devices, I have to depend on the DLO. 

We need more integration capabilities. There needs to be an integration process of the endpoint devices so that we don't have to redo everything for different products.

For how long have I used the solution?

I've been using the solution for about seven years or so. I've used it for a while. 

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October 2024
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What do I think about the stability of the solution?

We have found the stability to be quite good. there are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is great.

What do I think about the scalability of the solution?

We have about 35 to 40 people who use the solution. It's good for companies with a smaller infrastructure setup.

How are customer service and support?

Technical support is great. We're satisfied with the level of service they provide to us. 

How was the initial setup?

The initial setup is not complex or difficult. It's very straightforward. A company shouldn't have any issues with the implementation process. 

The installation takes maybe two or three hours. It's pretty fast.

We have the same team that handles deployment and maintenance. 

What about the implementation team?

I handed the implementation myself. I didn't use an integrator or consultant. 

What's my experience with pricing, setup cost, and licensing?

We are currently not paying for a license. 

What other advice do I have?

We are using the solution for mid-range customers or customers that have a very small infrastructure setup.

I'd rate the solution at an eight out of ten. Overall, we've had a great experience with its capabilities. 

I'd recommend the solution to others. Of course, it needs to be as per the customer requirements. In many environments, we are currently recommending the NetApp Backup or this Backup Exec. It's completely dependent on the customer environment.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Chief Technology Officer at a tech company with 11-50 employees
Real User
Supports differential backup, as well as granular file restore from specific points in backup history
Pros and Cons
  • "This solution is not complex and you do not have to be too technical to use it."
  • "The price of this solution is very high."

What is our primary use case?

We are a solution provider, and some of my clients are using this solution.

The primary use case is to back up system applications such as SQL databases and Microsoft Exchange. It is also for backing up the user's files, which are kept on the server.

This solution will back up your server, and it will work on both Windows and Linux.

My experience is with an on-premises deployment model.

How has it helped my organization?

This solution allows my clients to restore a backup from a specific point in time.

What is most valuable?

This solution creates a differential backup to reduce storage requirements.

This solution is not complex and you do not have to be too technical to use it.

Veritas offers granular restore, which is an option that many other solutions do not have. It allows you to restore, for example, a single SharePoint document, rather than an entire site.

What needs improvement?

The price of this solution is very high. It has a lot of features, but it is still kind of expensive for emerging markets, for example, in Africa. The problem comes from the fact that it costs more to back up the data than it is actually worth. A client may ask: "Why should I spend ten thousand dollars to back up data that is worth only two thousand?" They need to have a customizable license, or a different license for countries with emergent markets, such as Nigeria. Nigeria is a very big market, with a population of two hundred million, but it is also a competitive market and products need to be priced competitively in order to remain.

I would like to see an unlimited appliance that does not have a backup limit. If I have a customer who chooses to use the backup appliance then they should not be limited to, for example, ten terabytes.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

This solution scales very easily. As soon as you add a new server, it backs it up immediately.

How are customer service and technical support?

Technical support for this solution is very good. When you run into a problem you can call them at any time. They respond very quickly and are ready to assist you.

How was the initial setup?

The initial setup of this solution is not difficult. It takes between forty-five minutes and an hour to set up.

What about the implementation team?

I deploy this solution for my clients, and I contact Vertias if I have any trouble. They ensure that you have a successful implementation.

Depending on the size of the environment, the deployment can take two or three days.

The number of people required to maintain this solution depends on the complexity of the environment, but I would say that one or two people is sufficient.

What was our ROI?

When my customers see the price of this solution, they are unsure whether they will ever see a return on their investment.

What's my experience with pricing, setup cost, and licensing?

There is an evaluation license available to test this solution.

Which other solutions did I evaluate?

My clients have used Micro Focus Data Protector (when it was called HP Data Protector), and they were not satisfied with it.

What other advice do I have?

Depending on the size of the data being backed up, it can take a couple of hours to complete.

This is a solution that keeps evolving with technology. They know the trend of cyber attacks, so Veritas try as much as possible to build up their backup solution to combat whatever attack is in trend. They recently sent me a document that shows that their data protection can mitigate against ransomware. This is good for enterprise clients because it shows that they are thinking of their customers.

A lot of organizations today are afraid of ransomware, and Veritas is ensuring that they are strengthening their data protection to combat or mitigate such attacks. It is something that any enterprise needs to embrace.

I have used other data protection solutions and I see Veritas as one of the best in the market. This solution also has options, such as granular restore, that are not available in other products.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Veritas Backup Exec
October 2024
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
reviewer1665141 - PeerSpot reviewer
IT Infrastructure Services at a transportation company with 1,001-5,000 employees
Real User
Is stable but needs to update the technology
Pros and Cons
  • "It's quite stable, and so far, we have had no technical issues with Veritas Backup Exec."
  • "The backup is not robust enough when you have a lot of technology."

What is most valuable?

The automation, backup, database backup, and SQL module are valuable features.

It is quite stable as well.

What needs improvement?

They need to make sure that they follow the technology and update in general to be up with modern technologies.

The backup is not robust enough when you have a lot of technology.

For how long have I used the solution?

I've been working with this solution for seven years.

What do I think about the stability of the solution?

It's quite stable, and so far, we have had no technical issues with Veritas Backup Exec.

How was the initial setup?

The initial setup was simple. It takes about 8 people to maintain the operational side of things.

What's my experience with pricing, setup cost, and licensing?

Licensing depends on the part of the backup you're using. If you have SQL backup, then you must have a SQL license. If you have normal data backup, you would require a license for that.

What other advice do I have?

On a scale from one to ten, I would rate this solution at six.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user708483 - PeerSpot reviewer
System Analyst at a tech company with 10,001+ employees
Real User
It is a good product for the Windows file system and SQL backups
Pros and Cons
  • "Backup Exec 2012 R2 is a very good product for the Windows file system and SQL backups. It is very user-friendly, but the next version Backup Exec 2014 that is released and the other next versions of Backup Exec product is not so friendly."
  • "Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI."

How has it helped my organization?

As I mentioned earlier, if we have an environment which has only a file system and SQL backups, then it is a good product, i.e., only for small environments. However, for large environments such as Oracle, SAP HANA, Microsoft Exchange, DB2 and the VM backups, you can go for Veritas NetBackup, EMC Legato NetWorker, Simpana Commvault and Tivoli Store Manager (TSM).

What is most valuable?

Backup Exec 2012 R2 is a very good product for the Windows file system and SQL backups. It is very user-friendly, but the next version Backup Exec 2014 that is released and the other next versions of Backup Exec product is not so friendly. The entire GUI has been changed and has changed multiple options as compared to Backup Exec 2012.

What needs improvement?

Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI.

What do I think about the stability of the solution?

Regarding its stability, Backup Exec 2012 R2 is the most stable product for the file system and SQL backups.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is good. I give it an eight out of 10 rating.

Which solution did I use previously and why did I switch?

I have worked on multiple backup solutions as I have worked in the backup-shared domain.

How was the initial setup?

It's a very simple configuration for the Backup Exec 2012 R2 solution.

What's my experience with pricing, setup cost, and licensing?

It is cheap compared to the other backup technologies. It all depends on the requirements.

Which other solutions did I evaluate?

I have worked on this product, so I am just sharing my experience on this. I have worked on multiple backup products, such as Veritas NetBackup and EMC Legato NetWorker.

What other advice do I have?

Before implementing any backup solution, you need to understand your environment, as well as the requirements, and based on that you need to choose the product. If you are considering the Backup Exec, it is good for small environments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1266 - PeerSpot reviewer
Network Manager at a local government with 51-200 employees
Vendor
Great backup solution if you need support.

Valuable Features:

I use this on a few of my servers. This does a great job with scheduling full backups and incremental backups. Support is good due to it being an enterprise product.

Room for Improvement:

Sometimes permissions and deploying the agents can be tricky. I found that running as a local admin works better than domain admin. Some tape drives it has issues with, and doesn't like certain tape manufacturers.

Other Advice:

I have mostly moved away from this to Amanda backup, due to it being open source (free!!). A few years ago, this would be all that I trust to do backups, but now it is no longer needed.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user2652 - PeerSpot reviewer
it_user2652Project Manager at a non-tech company with 10,001+ employees
Vendor

Can we use Symantec Backup for mysql hot backup? What are the other utilities that can be used for mysql online backup?

See all 2 comments
reviewer1428087 - PeerSpot reviewer
Executive Head Cloud Services at a comms service provider with 5,001-10,000 employees
Reseller
Stable, reliable, and comes with good support
Pros and Cons
  • "Its reliability and the fact that we have all the skills that we need for Veritas Backup Exec are the most valuable."
  • "They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics."

What is most valuable?

Its reliability and the fact that we have all the skills that we need for Veritas Backup Exec are the most valuable.

What needs improvement?

They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics.

For how long have I used the solution?

I have been using Veritas Backup Exec for five years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

They have always been good. 

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable. 

What other advice do I have?

We are very happy with Veritas, and we work with them consistently for our servicing. We are a reseller, and we have been their Value Added Reseller of the Year three times. 

This solution has been good for us. We have had good support. It is very stable, and it works for our customers. Only the reporting feature needs to be fixed. 

I would rate Veritas Backup Exec an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
reviewer1287537 - PeerSpot reviewer
Engineering Manager at a tech vendor with 1,001-5,000 employees
Real User
A stable solution with a straightforward setup, but the price could be better
Pros and Cons
  • "The solution is stable."
  • "The pricing could be improved."

What is our primary use case?

I do not know which version we are currently using, as I am a sales manager and, consequently, cannot expand too much on the solution's technical aspects. 

What needs improvement?

The pricing could be improved. 

For how long have I used the solution?

I have been using Veritas Backup Exec for four or five years.

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and support?

I do not have direct experience with tech support. 

How was the initial setup?

The initial setup is quite straightforward. 

What's my experience with pricing, setup cost, and licensing?

The solution could be more cost-effective. 

I do not know how much the solution costs on a monthly or annual basis. I do not possess information concerning the price. 

What other advice do I have?

We do the integration of the solution. 

At present, there is only one user, a backup administrator, making use of the solution. 

One of our customers in New York City made preparations for a DR site, but the project they had planned for this year was delayed by a year or two owing to COVID-19. It seems to me that the customer likely needed the same solution in the DR site. 

I rate Veritas Exec Backup as a five or six out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1439361 - PeerSpot reviewer
Presales Engineer at a tech services company with 51-200 employees
Reseller
Leaderboard
Flexible, reasonable-priced, and it allows for backing up data from both on-premises and the cloud
Pros and Cons
  • "This is a very flexible product, which allows you to back up not only the physical environment but also the cloud environment."
  • "The integration with SaaS applications like Office 365 needs to be improved."

What is our primary use case?

We are a solution provider and Veritas Backup Exec is one of the backup and recovery solutions that we implement for our clients. This product is used to implement a backup repository to the cloud.

What is most valuable?

This is a very flexible product, which allows you to back up not only the physical environment but also the cloud environment. It has a lot of system and application support.

What needs improvement?

It would be better if it were possible to maintain the information that is in the cloud. The integration with SaaS applications like Office 365 needs to be improved.

For how long have I used the solution?

We have been selling Veritas Backup Exec for a few months, and Veritas NetBackup for 14 years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Veritas Backup Exec is a scalable product. This product is used for smaller customers, whereas NetBackup is used more as an enterprise solution.

How are customer service and technical support?

I have not had end-user experience with the Veritas technical support.

Which solution did I use previously and why did I switch?

We also work with Veritas NetBackup.

How was the initial setup?

I am not familiar with the installation process, but my understanding is that it's simple.

What's my experience with pricing, setup cost, and licensing?

This product is priced for smaller customers.

What other advice do I have?

Veritas Backup Exec is a product that I can recommend to others.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
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Buyer's Guide
Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.