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reviewer1451388 - PeerSpot reviewer
Manager at a government with 10,001+ employees
Real User
It integrates well with Microsoft solutions
Pros and Cons
  • "I like that Backup Exec integrates with Microsoft Exchange. We can retrieve backups from the email boxes."
  • "We've experienced some performance issues with Backup Exec. The backup jobs take too long to complete."

What is our primary use case?

We use Backup Exec to back up our virtual machines. 

What is most valuable?

I like that Backup Exec integrates with Microsoft Exchange. We can retrieve backups from the email boxes. 

What needs improvement?

We've experienced some performance issues with Backup Exec. The backup jobs take too long to complete. And in the future, I'd like to see the option to export backups to the cloud, so we have more room and protection. 

What do I think about the stability of the solution?

Backup Exec is stable, but there are performance issues. 

Buyer's Guide
Veritas Backup Exec
January 2025
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What do I think about the scalability of the solution?

Backup Exec's scalability is good. We have 400 virtual machines supported by two instances of Backup Exec. 

How are customer service and support?

Veritas technical support is okay. 

Which solution did I use previously and why did I switch?

We were using Commvault, but we switched because Backup Exec integrates with Microsoft solutions better. 

How was the initial setup?

Setting up Backup Exec was complex, but it only took one day. We had help from resellers and consultants. In total, we had five people on our deployment team. 

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license. It's the standard fee plus paid support. 

What other advice do I have?

I rate Veritas Backup Exec nine out of 10. My only advice is to make sure you have enough hardware to install the platform.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1665141 - PeerSpot reviewer
IT Infrastructure Services at a transportation company with 1,001-5,000 employees
Real User
Is stable but needs to update the technology
Pros and Cons
  • "It's quite stable, and so far, we have had no technical issues with Veritas Backup Exec."
  • "The backup is not robust enough when you have a lot of technology."

What is most valuable?

The automation, backup, database backup, and SQL module are valuable features.

It is quite stable as well.

What needs improvement?

They need to make sure that they follow the technology and update in general to be up with modern technologies.

The backup is not robust enough when you have a lot of technology.

For how long have I used the solution?

I've been working with this solution for seven years.

What do I think about the stability of the solution?

It's quite stable, and so far, we have had no technical issues with Veritas Backup Exec.

How was the initial setup?

The initial setup was simple. It takes about 8 people to maintain the operational side of things.

What's my experience with pricing, setup cost, and licensing?

Licensing depends on the part of the backup you're using. If you have SQL backup, then you must have a SQL license. If you have normal data backup, you would require a license for that.

What other advice do I have?

On a scale from one to ten, I would rate this solution at six.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas Backup Exec
January 2025
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
838,713 professionals have used our research since 2012.
reviewer1218573 - PeerSpot reviewer
Desktop Support Engineer at a computer software company with 1,001-5,000 employees
Real User
Easy to use, simple to set up, and offers good technical support
Pros and Cons
  • "The flexibility is very good."
  • "There needs to be an integration process of the endpoint devices so that we don't have to redo everything for different products."

What is our primary use case?

It's great for the kind of customer who doesn't have a dedicated database environment. They only use it for file folders or a NAS system backup, or a few files or folder-level backups for the system.

What is most valuable?

The solution is very stable.

The flexibility is very good. 

We find that the solution is very easy to use.

The initial setup is very easy. It doesn't take too long to deploy everything. 

The technical support is very helpful.

What needs improvement?

We are not able to initiate our endpoint device backup on it. For the endpoint devices, I have to depend on the DLO. 

We need more integration capabilities. There needs to be an integration process of the endpoint devices so that we don't have to redo everything for different products.

For how long have I used the solution?

I've been using the solution for about seven years or so. I've used it for a while. 

What do I think about the stability of the solution?

We have found the stability to be quite good. there are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is great.

What do I think about the scalability of the solution?

We have about 35 to 40 people who use the solution. It's good for companies with a smaller infrastructure setup.

How are customer service and technical support?

Technical support is great. We're satisfied with the level of service they provide to us. 

How was the initial setup?

The initial setup is not complex or difficult. It's very straightforward. A company shouldn't have any issues with the implementation process. 

The installation takes maybe two or three hours. It's pretty fast.

We have the same team that handles deployment and maintenance. 

What about the implementation team?

I handed the implementation myself. I didn't use an integrator or consultant. 

What's my experience with pricing, setup cost, and licensing?

We are currently not paying for a license. 

What other advice do I have?

We are using the solution for mid-range customers or customers that have a very small infrastructure setup.

I'd rate the solution at an eight out of ten. Overall, we've had a great experience with its capabilities. 

I'd recommend the solution to others. Of course, it needs to be as per the customer requirements. In many environments, we are currently recommending the NetApp Backup or this Backup Exec. It's completely dependent on the customer environment.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Architect at a computer software company with 51-200 employees
Real User
Simple, easy to deploy, and has good presentation and UI
Pros and Cons
  • "Veritas is simple and easy to deploy. In terms of the presentation and UI, they do their job well."
  • "Maybe they could improve reporting capabilities and predictions."

What is our primary use case?

We're using the on-premise version.

What is most valuable?

Veritas is simple and easy to deploy. In terms of the presentation and UI, they do their job well.

What needs improvement?

I cannot tell right now. I have probably eight years of influence and experience with this product, so it's difficult for me to be accurate here.

Maybe they could improve reporting capabilities and predictions.

I would also advise them to shift more towards open source. They should think about changing their server from Windows to open source. It's not an easy job, but I feel that their next step should involve shifting to that direction.

For how long have I used the solution?

We have been using this solution for about five years.

What do I think about the stability of the solution?

Their stability is fine. We have had no problem.

What do I think about the scalability of the solution?

It's not so scalable. If you need flexibility and scalability, you probably need different products. You need to go with a more advanced product, NetBackup for example.

If you have to go with scale, you should choose an enterprise product. This product, from my point of view, is more of a simple product.

How are customer service and technical support?

Their technical support is very good. We have not had many issues, but it's okay.

How was the initial setup?

The initial setup was definitely straightforward.

What's my experience with pricing, setup cost, and licensing?

It's a good price for the product.

What other advice do I have?

I would recommend this product.

I would rate this solution as eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Technology Officer at a tech company with 11-50 employees
Real User
Supports differential backup, as well as granular file restore from specific points in backup history
Pros and Cons
  • "This solution is not complex and you do not have to be too technical to use it."
  • "The price of this solution is very high."

What is our primary use case?

We are a solution provider, and some of my clients are using this solution.

The primary use case is to back up system applications such as SQL databases and Microsoft Exchange. It is also for backing up the user's files, which are kept on the server.

This solution will back up your server, and it will work on both Windows and Linux.

My experience is with an on-premises deployment model.

How has it helped my organization?

This solution allows my clients to restore a backup from a specific point in time.

What is most valuable?

This solution creates a differential backup to reduce storage requirements.

This solution is not complex and you do not have to be too technical to use it.

Veritas offers granular restore, which is an option that many other solutions do not have. It allows you to restore, for example, a single SharePoint document, rather than an entire site.

What needs improvement?

The price of this solution is very high. It has a lot of features, but it is still kind of expensive for emerging markets, for example, in Africa. The problem comes from the fact that it costs more to back up the data than it is actually worth. A client may ask: "Why should I spend ten thousand dollars to back up data that is worth only two thousand?" They need to have a customizable license, or a different license for countries with emergent markets, such as Nigeria. Nigeria is a very big market, with a population of two hundred million, but it is also a competitive market and products need to be priced competitively in order to remain.

I would like to see an unlimited appliance that does not have a backup limit. If I have a customer who chooses to use the backup appliance then they should not be limited to, for example, ten terabytes.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

This solution scales very easily. As soon as you add a new server, it backs it up immediately.

How are customer service and technical support?

Technical support for this solution is very good. When you run into a problem you can call them at any time. They respond very quickly and are ready to assist you.

How was the initial setup?

The initial setup of this solution is not difficult. It takes between forty-five minutes and an hour to set up.

What about the implementation team?

I deploy this solution for my clients, and I contact Vertias if I have any trouble. They ensure that you have a successful implementation.

Depending on the size of the environment, the deployment can take two or three days.

The number of people required to maintain this solution depends on the complexity of the environment, but I would say that one or two people is sufficient.

What was our ROI?

When my customers see the price of this solution, they are unsure whether they will ever see a return on their investment.

What's my experience with pricing, setup cost, and licensing?

There is an evaluation license available to test this solution.

Which other solutions did I evaluate?

My clients have used Micro Focus Data Protector (when it was called HP Data Protector), and they were not satisfied with it.

What other advice do I have?

Depending on the size of the data being backed up, it can take a couple of hours to complete.

This is a solution that keeps evolving with technology. They know the trend of cyber attacks, so Veritas try as much as possible to build up their backup solution to combat whatever attack is in trend. They recently sent me a document that shows that their data protection can mitigate against ransomware. This is good for enterprise clients because it shows that they are thinking of their customers.

A lot of organizations today are afraid of ransomware, and Veritas is ensuring that they are strengthening their data protection to combat or mitigate such attacks. It is something that any enterprise needs to embrace.

I have used other data protection solutions and I see Veritas as one of the best in the market. This solution also has options, such as granular restore, that are not available in other products.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Chief Technology Officer at EITBS Ltd
Reseller
An SMB solution that is good for virtual machine disaster recovery
Pros and Cons
  • "The interface, dashboard, and pricing are all perfect."
  • "Better integration with non-Microsoft products would be an improvement."

What is our primary use case?

I sell this solution to my customers, based on their needs.

The deployment model for my customers is more commonly on-premise. 

What is most valuable?

The most important feature is the ability to automatically backup and restore databases. In particular, with the advent of virtual machines running multiple versions of Database, being able to back them up and restore them from one single Dashboard is very important for disaster recovery and business efficiency.

What needs improvement?

This product is very geared toward a Microsoft environment, but there are many applications apart from Microsoft. Better integration with non-Microsoft products would be an improvement.

I would also like to see more support for Hyper-V environments and NoSQL databases.

What do I think about the stability of the solution?

In terms of stability, this solution is very good.

What do I think about the scalability of the solution?

This solution is very scalable, it can be implemented a two tier System spanning multiple locations.

How was the initial setup?

The initial setup of this solution is very straightforward, and it can be installed with an in-house team.

What's my experience with pricing, setup cost, and licensing?

I think setup and management to should be easy for a backup applications, because skill personnel for IT Jobs are scarce these days leaving admins with more work. So Automation and simplicity is the way to go to be able to complete your work.

I think cost much be seen in relation to the value of what is being backed up. 

If you purchased a brand new Mercedes, would you purchase low cost insurance for it?

What other advice do I have?

Veritas Backup Exec is an SMB solution, so for an SMB customer that does not have a Unix environment, I would recommend this product. However, for larger enterprise customers, I would recommend another product such as Veritas NetBackup.

All of the features that I can wish for are already in there. The interface, dashboard, and pricing are all perfect.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ServiceE328e - PeerSpot reviewer
Service Engineer with 501-1,000 employees
Real User
Integrates well with other technologies and solutions
Pros and Cons
  • "This solution works well and has good integration with technologies such as VMware and Hyper-V."
  • "This solution does not support image-level backup of a physical server."

What is our primary use case?

We use this solution for backing up our network servers. This includes our Oracle SQL databases, Windows backup, Direct Control, Active Directory, and our Exchange server. 

We are using the on-premise deployment model.

How has it helped my organization?

Most companies are now implementing network servers, and we have done the same. This solution works well and has good integration with technologies such as VMware and Hyper-V.

What is most valuable?

The most valuable feature is the backing up of our network servers.

What needs improvement?

This solution does not support image-level backup of a physical server.

The backup and restore process should be faster.

For how long have I used the solution?

I have been using this solution for more than ten years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

Scalability of this solution is good.

How are customer service and technical support?

Technical support for this solution is very good.

Which solution did I use previously and why did I switch?

I use multiple solutions for backup and recovery. I currently work with Commvault and Veeam. In the past, I have used also used CloudFare and Acronis.

How was the initial setup?

The initial setup of this solution is straightforward. The deployment takes between one and two hours. One person is sufficient for the installation, although you may need help from other people for the integration with other solutions.

One administrator is enough to maintain this solution.

What about the implementation team?

I work as a consultant for Veritas and I implement this solution for other companies.

Which other solutions did I evaluate?

The three most popular solutions are Veritas, Veeam, and Commvault.

What other advice do I have?

My advice to anybody who is implementing this product is to read the admin guide. It is important to look at the prerequisites, such as the operating system version. Find out whether you satisfy the minimum requirements for compatibility.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Lead Technical Specialist at a tech services company
Real User
Two main purposes that we are using this application is for backup and restore.
Pros and Cons
  • "For us, the main two features that we appreciate in this application are backup and restore. They are the main purposes for which we are using this application."
  • "It's not too stable for client-server architecture. Center Management is not so interactive, and then there are some issues regarding the complex licensing which needs improvement."

How has it helped my organization?

I can give examples in term of the databases: the Exchange databases, the email databases or the flag files. It has improved the working of our organization in such a way that you can even go to a block-level restore and can go to a demo-level file restore.

The the technology we have been using is much better than the other software providers in the region. The other companies are OK now but Veritas started out first with this technology.

We are using this application as a corporate standard and we feel it's a better application compared to the others.

What is most valuable?

The most important feature of this product is the backup of any data, i.e. it could be databases or Z files, or anything.

For us, the main two features that we appreciate in this application are backup and restore. They are the main purposes for which we are using this application.

What needs improvement?

The stability, reliability of the product and the features that are available in this application are very good.

However, it's not too stable for client-server architecture. Center Management is not so interactive, and then there are some issues regarding the complex licensing which needs improvement.

What do I think about the stability of the solution?

There are small issues are going on. I am not sure if it is the product or the environment or the hardware that we use to support this application. So there are various potential factors. However, if you go back to the application, the support is really good. We get support in a timely fashion and are happy with it.

What do I think about the scalability of the solution?

The product has limited scalability. It comes down to the hardware, i.e. what we are using, based on its limitations. It can support anything. If you're OK to scale in terms of your hardware, it's going to support you; that is not a problem. But, the licensing structure is quite complex and, as mentioned, this is where they could improve. Licensing is quite complex to understand, we have to go back to the vendor every time to get the right product.

How are customer service and technical support?

Technical support depends upon the person who answers the call. If they are in your time region, then you get better support, but if they're not in your region then there is a delay in the support and you lose valuable business for backup and restore. Overall, it is much better than the others.

Which solution did I use previously and why did I switch?

We are actually using two to three solutions at the moment. We are using the Arcserve Backup as they have also been a major player in the market for many years. We were using it and it was OK, but they have not advanced in terms of their technology for many years. for this reason we had to switch to Veritas.

How was the initial setup?

Setup can be both straightforward and complex. If you're talking about just a single installation, it's straightforward. But if you come back to the client-server architecture, it's complex because it has to match the versions and it has a one-version backup compatibility. If you had to go back to a previous version, then you struggle. Thus, it's simple for standalone but is complex for the client-server architecture.

Which other solutions did I evaluate?

Definitely, we evaluated different options. We evaluated this product on different levels. We evaluated it for various backups such as the Linux backup, and we also used it for several other purposes and found that it's a better solution. That was why we chose this application.

The only challenge we are facing is that the Center Management is not as good as Arcserve, but it still works. The Center Management dashboard is not so user-friendly and that is the only thing we struggle with.

What other advice do I have?

It's an easy software to set up and also, to backup and restore your files.

It's user-friendly, it's not very complex and a person with limited IT/technical support knowledge can manage this application.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user213000 - PeerSpot reviewer
it_user213000Lead Technical Specialist at a tech services company
Real User

What are you looking to archive emails or documents/files ?

There is a product designed for archiving "VERITAS Enterprise Vault"

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Updated: January 2025
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