Veritas Backup Exec Reviews

We use it for backing up all servers and user data.

I'm very familiar with it because I've been using it since we, as an organization, started using it. I'm very familiar with the software package itself and how to set alerts, how to know what's going on, how to recover stuff. So familiarity is probably the best thing for me right now. 

How does it help our organization? It's the recovery of data and the assurance that we know it's there and it's safe.

• Automation
• Restore

It does what it says it's going to do.

As I start getting into the newer releases - I'm not at the most current release - I'll start taking a look not only at backing up on-prem data, but also the stuff that's in the cloud, stuff that's in Office 365, that's in Azure. We need to start reaching out and grabbing our data that's out there and successfully backing it up.

I've used their technical support. If you can get somebody who knows what they're doing, it's good; and if you get somebody that you can easily understand.

The issues are the language barrier, as well as: You finally get somebody to call you back and you start talking with them. All of a sudden, they say, "Oh, this belongs to a different department." They shove me off and I have to wait again for somebody to call me back. It's not a very streamlined and not a very efficient way of providing support.

At first, because it was such a new product at that time, there was a huge learning curve. But once I understood how they back things up, all the versions that followed after that were pretty straightforward and there wasn't much of an additional learning curve.

I would like to see a better licensing model. They changed it and it's just horrendous.

If you're seriously looking at Backup Exec, take a hard look at their licensing model and compare that. Also, experience their tech support before you jump in.

Right now, the two big hitters are Backup Exec and Veeam. But the document that I've downloaded now from IT Central Station has introduced me to other vendors that I also need to take a look at.

In looking for a vendor to go with, the important criteria for me are:

• cost
• ease of use
• options, especially trial-based options.

The current version that I'm at, and I have to base my rating on it because it's the only one that I've been using, I would give it a seven out of 10 because it doesn't have the cloud options, the licensing has gotten worse instead of better, and technical support is iffy at best. I'm using version 16.0.

We use Backup Exec to back up our virtual machines. 

I like that Backup Exec integrates with Microsoft Exchange. We can retrieve backups from the email boxes. 

We've experienced some performance issues with Backup Exec. The backup jobs take too long to complete. And in the future, I'd like to see the option to export backups to the cloud, so we have more room and protection. 

Backup Exec is stable, but there are performance issues. 

Backup Exec's scalability is good. We have 400 virtual machines supported by two instances of Backup Exec. 

Veritas technical support is okay. 

We were using Commvault, but we switched because Backup Exec integrates with Microsoft solutions better. 

Setting up Backup Exec was complex, but it only took one day. We had help from resellers and consultants. In total, we had five people on our deployment team. 

We pay for a yearly license. It's the standard fee plus paid support. 

I rate Veritas Backup Exec nine out of 10. My only advice is to make sure you have enough hardware to install the platform.

We use this solution to backup MS SQL databases, backup NAS servers, backup virtual machines, and directly backup clients ( on windows servers).

All data sources are covered by a backup process which is very stable and fast.

A big advantage is that it can backup direct to tape.

It has good stability. Its interface is very good, responsive, and easily restores data. I use it for backup, encryption, and restore operations, and it works.

The possibility to back up and restore directly to/from tape is valuable.

I am using many agents from VM to LMDP. I also use an agent for SQL Server, which has advanced options because it is the Enterprise version.

It is currently missing the dynamic backup feature for virtual machines, which is available in NetWorker. I can create politics in NetWorker to add virtual machines with specific tags, but I cannot do this in Backup Exec, which is a minus for me. Currently, a user has to send a request to the Backup Administrator to add a machine to the backup, but I should be able to create rules to automatically add a new machine to the backup. This kind of functionality is very important in current times, especially when we are using cloud solutions.

I should be able to create more than one stream in a policy and specify how many streams I want to run in parallel in one policy. Currently, I have to manually create more policies to back up more than one virtual machine at the same time.

Their support can also be improved in terms of response time.

I have been using this solution for forty years.

It is a stable product. There are no issues with its stability, but I am facing an issue with QNAP storage. 

I use two types of storage for backup: Data Domain and QNAP. With QNAP, the backup server connects through iSCSI, and sometimes, I had problems with the stability of storage on QNAP through the iSCSI interface. I didn't have any such issue with Data Domain. I am trying to find a solution to this. I have tested the storage from Quantum, which is a good solution. Very soon, I will change from QNAP to duplication storage from Quantum.

They are helpful, but they are not very fast. They respond, but it takes them 24 hours to send the first response, which is not good. I am using their standard support. They might have another better support.

Positive

Its initial setup was complex because I had an old version of Backup Exec, and I could not upgrade directly to version 20. I had to do a new installation and migrate the data. It was nice but complex.

We used an in-house team to implement the solution.

We save six hours.

It has a good price-value ratio. Its price-value ratio is better than Veeam.

It has good replication, and it is better than other products. It is good for backing up not only VMs but also clients. It is also good for SQL Server and NDMP data servers.

I would rate Veritas Backup Exec an eight out of ten.

We have been deploying this solution for our customers. They use it for the backup of their physical and virtual servers.

We are using its latest version. We recently renewed it for a customer.

It is a simple and flexible solution to work with.

The deduplication feature can be improved.

I have been using this solution for almost five years.

It is a stable product.

It is scalable.

Their support is good.

It is a bit complex, but it is a good solution to work with.

The deployment duration depends on the size of the project. For a big project, it takes around 7 to 10 working days to deploy it and do all the configurations.

We deploy it for our customers. The number of people required for the deployment depends on the project. It could be a one-person team, or it could be a five-person team. It is based on the complexity and the size of the project.

In terms of maintenance, two people can easily manage a setup of about 50 servers.

Its ROI is good.

Its price is a bit high. There is only the standard fee. There is no additional fee. 

You should have the right skill set because these are complex projects. If you have the right skill set and the right partner with you, it is easy to implement. You should check that the partner or the team you are engaging for this project is technically certified and experienced to handle such a project.

I would rate it an eight out of 10.

It is responding very well, and its performance is good. It has a lot of options. For backup, you can connect it to a cloud or a physical hard drive.

They also provide an API for integration with different platforms and products. However, we have not integrated it with another product.

Its scalability should be improved.

I have been using this solution for four years.

It is stable.

It is scalable, but its scalability should be improved. Currently, we are using it for 15 computers. When we tried to increase its usage to 17 computers, it was very slow.

I never required technical support from the vendor because they provided a lot of documentation with the product.

I had some difficulties in the first two months. I read most of the information and highlighted a few things, and since then, it is fine. For every update, they provide a lot of documentation.

Before Veritas Backup Exec, we were using a solution provided by a South African company called Vox Group. They used to monitor directly from each office. They had their own interface monitoring for monitoring the devices.

Its installation is very simple. It took around one hour. 

It is also very simple to upgrade. I just need to launch the new version. Upgrade also takes around one hour. There are some files that we need to upload. We also need to install some drivers and check the compatibility. Every version comes with a driver pack that we need to install.

The first installation was done by a vendor. They did a remote installation. Their company is based in Belgium.

For the monitoring of this solution, we have only two people. My colleague and I handle its monitoring.

I would recommend this solution for a company with around 15 computers. When we tried to increase its usage to 17 computers, it was very slow. We plan to keep using this solution for now. Later on, if we find something more scalable, we will switch to that.

I would rate Veritas Backup Exec a six out of ten.

We use this solution for file backups. We use it for Veeam, Exchange, and Sharepoint.

Within our organization, roughly five people had access to this solution.

The ease-of-use in general is great.

What I didn't like about it is that sometimes, even though it says that it's successful, there are some bugs in it — it's not really successful. Sometimes, I would do a backup and it would say that it was successful but then when I tried to restore it, it's not in the catalog to restore. Then I have to go digging into my email to see if I have a copy of that catalog, then go and find it and restore it. In short, I think there is an issue with the cataloging.

Other than that, it runs pretty fine. If you keep it for too long and the catalog gets really big, the application tends to move slowly because of how big the catalog and the database is getting. We kept on upgrading to the newer version; after a while, it just began to move slow, even if we updated and imported the catalog and the data.

I have been using Veritas Backup Exec since 2015.

Veritas Backup Exec is quite stable.

For small enterprises, Backup Exec works flawlessly; However, they were trying to push us to their bigger enterprise backup, which was NetBackup. When I left my previous company, we were actually in the phase of implementing NetBackup. They recommend NetBackup for larger enterprises.

Overall, It scales up, but only to a certain point. If you want something bigger, you should look into NetBackup.

I would give the technical support a rating of seven. Sometimes it feels like their reps are not trained enough.

The initial setup was quite straightforward. I didn't try to make it any more complex than it already was.

Deployment is really quick; It took us less than one day.

It's very easy to use. It's easier than all of the other backup solutions available. In terms of ease-of-use, Backup Exec is the most straightforward one that I have dealt with.

On a scale from one to ten, I would give this solution a rating of eight.

This is our backup and recovery solution.

We are using the on-premise deployment model to backup virtual machines, NAS resources and MS  SQL databases on always ON.

We have felt better when we know that our we have had backup copies.
We have been making restore test of all backup resources.

Possibility to archive direct to tape

Our copies are encrypted and save.

They can be stored over long time

The interface for this solution is excellent, and it is easy to restore files compared to other solutions.

Encryption of data backup on tapes

I have found the duplication to be very poor.

It is not clear how to automate processes using the command line interface.

I would like to be able to create a restore task that can be scheduled so that the same restore action will be performed automatically. As it is now, if I want to restore the same resource or the same system for testing then I have to create a job task from scratch. Having an automatic restore would save me time.

The problems I have had seem to be related to integrating the solution.

I have been using this solution for four years.

enough stability, but need to clear logs manually.

In 21 version definitely better

Yes, It is flexible in this area

Enough  ok, 

Positive

other company = other solution

The initial setup of this solution is complex.

I performed the deployment myself.

One of the cheapest backup solution.

Veeam Backup

Choosing a backup and recovery system is something that depends on the size of the resources in your environment.

Rating this product is tough because I have had problems with the integration. In this context, I would rate this solution a six out of ten. However, the solution is good and if I were using a new installation, I would rate it an eight out of ten.

Overall, I would rate this solution an eight out of ten.

We primarily use Veritas Backup Exec for backup.

Compression is the most valuable feature.

Technical support could be better. In most cases, we must learn and resolve issues on our own. There is no training provided, and their technicians are unaware of the features that are available.

We have been using Veritas Backup Exec for one year.

So far, it has been stable. However, in order to prevent problems, you should use their most recent platform.

In terms of Scalability, we haven't done much with it. I'm not sure how scalable Veritas is because we only have three or four sellers on one site. 

We have multiple sites, and each one is managed by a different Backup Exec.

Technical support needs improvement.

It is difficult to find a technician, or even a knowledgeable person because most of their technicians are not well-versed in their product.

Veritas was already in place.

We installed Veeam for a new client a few months ago.

The installation of Veeam was hectic. It was difficult at first, and the process took longer than we had anticipated.

It required a lot of other applications. It has several dependencies, even at the client.

The initial setup is intermediate. You should at least be familiar with it before you install it. It's not easy.

We completed the installation with the assistance of a consultant.

The price is reasonable for the features it offers.

We are resellers. We offer products for our clients as well as installation.

I would rate Veritas Backup Exec a seven out of ten.