VContactCenter includes all of the features you need to automate and strengthen your service interactions, deliver seamless consistent support based on proven business processes, and run an efficient operation. With VContactCenter, you can grow and change to meet new business challenges and opportunities. This contact center CRM is available for all environments - on-premise, via private cloud, or SaaS/public cloud.
As of November 2024, the mindshare of Vertical Solutions VContactCenter in the CRM Customer Engagement Centers category
stands at 1.8%, up
from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM Customer Engagement Centers
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