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Consultant-Instructor at Flexdata
Consultant
User-friendly, simple to use, and it can be used with storage arrays from any vendor
Pros and Cons
  • "The most valuable feature is the simplicity of operations."
  • "The two vCenters have to be synchronized, which sometimes gives us problems because Keberos does not tolerate more than five minutes in time difference."

What is our primary use case?

We are a system integrator in Morocco and this is one of the products that we implement for our clients. Our customers use VMware SRM to replicate sites for the purpose of disaster recovery. SRM is a recovery manager and we combine it with NetApp to provide recovery solutions.

What is most valuable?

The most valuable feature is the simplicity of operations. You have two main buttons, where one is red and one is green. The red button is used for real disaster recovery and the green button is used if you want to simulate it.

The interface is user-friendly.

The storage replication adapter (SRA) is quite good because it allows SRM to work with storage arrays from any vendor.

What needs improvement?

I would like to see a detailed history of the events for each site because I have found difficulty with that. The two vCenters have to be synchronized, which sometimes gives us problems because Keberos does not tolerate more than five minutes in time difference.

For how long have I used the solution?

I have been dealing with VMware SRM since 2009.

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What do I think about the stability of the solution?

The recovery point (RPO) is set to 24 hours, which means that this is being used daily. Our backup happens at 8:00 pm every night.

What do I think about the scalability of the solution?

VMware SRM is scalable.

Most of our clients are in Morocco, and 80% of them are bigger companies with a lot of users.

How are customer service and support?

Technical support from VMware is good and I would rate them an eight out of ten.

How was the initial setup?

The initial setup is definitely simple.

The last project that I worked on took two weeks to deploy. This included installing NetApp, vCenter, ESXi, and the initial application.

What about the implementation team?

We have an in-house team that includes me and two other people. We also do maintenance for some of our clients.

What other advice do I have?

In the past, with version 6.0, there were two versions of SRM. There was a version for Windows as well as an appliance. However, all of our customers are now moving to the appliance.

I recommend using this product because it integrates well with replication technology from any vendor using the SRA.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Amila Abeysinghe - PeerSpot reviewer
Information Technology Specialist at ARC ONE (PVT) LTD
Real User
Top 5
An expensive and complex product that offers scalability and stability to its users
Pros and Cons
  • "It is a stable solution...The solution's technical support is excellent."
  • "In general, the drawbacks of VMware SRM, where improvements can be made, stem from the fact that it is an expensive and complex product."

What is our primary use case?

In my company, we use VMware SRM for virtual machine replication.

What is most valuable?

The most valuable feature of VMware SRM is RTO, better described as recovery time. In most places, my company uses SRM along with backup software since SRM cannot be used as a backup product as it is just a replication tool.

What needs improvement?

VMware SRM is not a popular product anymore since all the other backup products can provide the same functions as SRM. With Veritas, Arcserve, or Commvault, you can take care of the replication part. VMware SRM is not a popular choice among users anymore since it is a highly costly product while also being complex to configure. When it comes to backup products, you can use RTO and RPO, so there is no need to have a separate solution like SRM. In general, the drawbacks of VMware SRM, where improvements can be made, stem from the fact that it is an expensive and complex product.

For how long have I used the solution?

I have been using VMware SRM for six to seven years. My company has a partnership with VMware.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

At the moment, just one of our company's customers uses the solution since we have replaced the native backup software used in our company. We need to take care of the renewal of SRM since, right now, we only take care of the renewal of vSphere in our company.

How are customer service and support?

The solution's technical support is excellent.

How was the initial setup?

The solution's initial setup was easy, but if you try to integrate it with other storage solutions, then it gets complex and difficult.

The solution is deployed on an on-premises model.

What other advice do I have?

For first-time users, VMware SRM can be a very difficult tool to use, especially considering the product's configuration part. The configuration is very difficult.

With VMware SRM, you have to download the separate appliance and think about Windows to build a separate native appliance while also having knowledge about ESXi, making it a difficult process. When it comes to VMware SRM, the technical things are very difficult to start in the first place.

I rate the overall tool a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
VMware Live Recovery
January 2025
Learn what your peers think about VMware Live Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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reviewer2126610 - PeerSpot reviewer
System Team Lead at a government with 1,001-5,000 employees
Real User
Reliable with the capability to extend but is very expensive
Pros and Cons
  • "The solution runs well in the background, just in case we need it."
  • "The user experience could be more friendly."

What is our primary use case?

We primarily use the solution for migrating our DR site.

How has it helped my organization?

We have a system that can now move us to a DR site. I have yet to experience any major crisis, however, so I haven't yet tried it. 

What is most valuable?

The solution runs well in the background, just in case we need it. 

It is stable. 

The solution has the capability to scale well. 

What needs improvement?

I don't have any notes for improvement.

I'd like the installment and configuration to be more seamless.

The user experience could be more friendly.

It's, by definition, a complicated product. 

We'd like the entire solution to be more automated. We'd like as much automation as possible. 

The solution is very expensive. 

For how long have I used the solution?

I've been using the solution for more than five years. 

What do I think about the stability of the solution?

We haven't had any stability issues. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.

What do I think about the scalability of the solution?

We have not tried to scale the solution. However, we are aware that it can be quite scalable. It depends on the license. 

How was the initial setup?

The initial setup and configuration can be complex. It's a complicated product. I'd rate the complexity of implementation eight out of ten. 

It took us a few months to fully deploy the solution. 

What about the implementation team?

We had an in-house team and professional service to manage the setup process. We did not do it fully by ourselves.

What's my experience with pricing, setup cost, and licensing?

The pricing is very high. However, you get what you pay for. You need to invest a lot of money in order to gain any functionality. In order to have a DR site and maintain it, you need the investment. 

What other advice do I have?

I'd rate the solution seven out of ten. It's expensive. However, it's a good investment. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kunle Oyetola - PeerSpot reviewer
Head Of Business at Zeta-Web Nigeria Limited
Real User
Is easy to set up and is stable and scalable
Pros and Cons
  • "I like how VMware SRM is able to automate and orchestrate disaster recovery."
  • "The price, in general, could be lower."

What is our primary use case?

We use it for disaster recovery.

What is most valuable?

I like how VMware SRM is able to automate and orchestrate disaster recovery.

What needs improvement?

The price, in general, could be lower.

For how long have I used the solution?

I've been using this solution for probably three years now.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

My experience with technical support has been fine.

How was the initial setup?

The installation is straightforward if you have the required skill level. It took about a week for the initial setup.

What's my experience with pricing, setup cost, and licensing?

The price could be lower, in general. My clients pay for an annual license.

What other advice do I have?

I recommend VMware SRM and rate it at eight on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
SAN and UNIX Administrator at a comms service provider with 1,001-5,000 employees
Real User
Excellent replication feature, extremely stable and has a straightforward initial setup
Pros and Cons
  • "The replication is the solution's most valuable feature. If we have some issues on the VM in the main site we can migrate it to another site automatically."
  • "If you have a failover case, you need to work on it manually. It would be helpful if this could be automated. It would simplify things."

What is our primary use case?

We primarily use the solution for disaster recovery.

What is most valuable?

The replication is the solution's most valuable feature. If we have some issues on the VM in the main site we can migrate it to another site automatically. 

The configuration assembly for the VMware is good.

What needs improvement?

If you have a failover case, you need to work on it manually. It would be helpful if this could be automated. It would simplify things.

For how long have I used the solution?

I've been using the solution for about three years.

What do I think about the stability of the solution?

The stability of the solution is great. We've tested the system and haven't discovered any bugs.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and technical support?

Technical support is amazing. They have a great background in VMware issues and engineering.

How was the initial setup?

The initial setup is very straightforward. It's quite simple. However, those that implement it must have some experience in virtualization. In terms of deployment, you can have a demo regarding SRM and need to apply the scenario on it. Afterward, you can apply it to your environment. It's very easy.

What about the implementation team?

I handled the implementation myself.

What's my experience with pricing, setup cost, and licensing?

You need a license for SRM. We have a permanent license. There aren't additional fees if you need access to support. However, you can upgrade to another support tier. If you like, you can pay extra for premium support.

What other advice do I have?

We're using the on-premises deployment model.

I'd recommend the solution. I'd rate it ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior advisor at a government with 1,001-5,000 employees
Real User
Top 20
A user-friendly hybrid solution for DR

What is our primary use case?

We use the solution for DR.

What is most valuable?

We use the LDM component within our government. Additionally, SRM, a leading VMware product, is user-friendly and supports all our requirements.

What needs improvement?

There could be an integration between VMware SRM and Nutanix products, which can benefit many users.

For how long have I used the solution?

I have been using VMware SRM since last year.

What do I think about the stability of the solution?

There is a minimum downtime.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is good.

2000 users are using this solution.

I rate the solution’s scalability a ten out of ten.

How are customer service and support?

Whenever we have an issue or need help, we raise it directly to VMware.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

We have a cloud environment that requires disaster recovery capabilities. We utilize HZX to extend layer two connectivity and leverage Site Recovery Manager (SRM) for replication.

I recommend the solution to other users.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Customer Success Engineer at Digital Network Solution (DNS)
Real User
Top 5Leaderboard
An easy-to-deploy solution for synchronous replication and asynchronous replication
Pros and Cons
  • "It is a very stable solution...I was involved in VMware SRM's deployment phase two years ago, and it was an easy process."
  • "The technical support is not quick enough to respond when a user tries to contact them."

What is our primary use case?

In my company, we use VMware SRM for synchronous replication.

What is most valuable?

The most valuable feature of the solution is that vMotion is possible in VMware SRM, making it a great tool, especially when doing a DR drill. Synchronous replication and asynchronous replication are also some of the good features of the solution.

What needs improvement?

The weakness in VMware SRM is visible when, in our company, we try to do some cross-platform programming. For cross-platform programming, we might need some external tools, like Veeam or Commvault, for cross-hypervisor replication. It is not so easy to integrate it with other solutions. The aforementioned details can be considered for improvement of the solution.

The technical support is not quick enough to respond when a user tries to contact them. For improvement, the support should respond quickly to a user.

Cross-hypervisor restoration support or multi-platform support would be some of the best traditional features I would like to see in VMware SRM's future releases.

For how long have I used the solution?

I have been using VMware SRM for two to three years. My organization functions as a cloud service provider. My company uses the product as well as recommends the product to the company's customers.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

We haven't found any issues with VMware SRM's scalability.

In my company, most of the machines have been replicated through VMware SRM, which consists of very few and not many in numbers. We also use Veeam as a backup for external storage, making VMware SRM a handy tool for our company.

One or two administrators are enough to handle the solution.

Speaking about the product's future usage, our company doesn't have much of a requirement for VMware SRM because we majorly need it only for testing purposes. For our company, VMware SRM is not an important tool. Our company recommends VMware SRM to our customers since VMware has been putting out all these features, making its product better.

How are customer service and support?

The solution's technical support is not bad since they are responsive. My company successfully resolved most issues we faced while working with the product. My company had raised only one or two issues with VMware, and they had successfully resolved our issues.

I rate the technical support a seven to eight out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In our company, we use Nutanix Leap, which is similar to VMware SRM.

VMware SRM is available to users as a separate package from VMware, while Leap comes with Nutanix allowing users to use it anytime. In terms of utility, Nutanix Leap and VMware SRM are the same.

How was the initial setup?

I was involved in VMware SRM's deployment phase two years ago, and it was an easy process.

The solution is deployed on-premises.

The setup phase of VMware SRM can be done within a day, and then the planning and all policies that need to be set up would take four to five days or even a week.

What's my experience with pricing, setup cost, and licensing?

VMware SRM is expensive when compared to Veeam and makes Veeam look cheaper. For support, some additional payments need to be made over the licensing costs of the solution. Even with Veeam, additional payments must be made over the licensing costs.

What other advice do I have?

VMware SRM is a handy solution since it does what it is told to do by its user while staying stable.

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1656048 - PeerSpot reviewer
Senior Information Technology Manager at a retailer with 5,001-10,000 employees
Real User
Good failover time and excellent support
Pros and Cons
  • "Our systems fail over using SRM. So, we do a big bang DR, which is biannual, and we fail over our fairly massive Epic electronic health record (EHR) and our core applications. It takes us about 30 minutes to fail over using SRM, which is pretty good. In most hospitals that have Epic installed, Epic does the audit to make sure that we can fail over if something were to happen. Normally, sites will have a DR solution specific to the EHR, but right now, our pain point is the third-party tier-one clinical applications."
  • "We've had configuration issues on occasion. We start to fail over, and then we have to call it off because the configuration is not right, or the data stores aren't configured correctly in the secondary data center. Oftentimes, it is just the experience level of the team, and we have to bring in the vendor to help and validate our configuration."

What is our primary use case?

We use SRM for our failover strategy. It is for disaster recovery on failover.

What is most valuable?

Our systems fail over using SRM. So, we do a big bang DR, which is biannual, and we fail over our fairly massive Epic electronic health record (EHR) and our core applications. It takes us about 30 minutes to fail over using SRM, which is pretty good. In most hospitals that have Epic installed, Epic does the audit to make sure that we can fail over if something were to happen. Normally, sites will have a DR solution specific to the EHR, but right now, our pain point is the third-party tier-one clinical applications.

What needs improvement?

We've had configuration issues on occasion. We start to fail over, and then we have to call it off because the configuration is not right, or the data stores aren't configured correctly in the secondary data center. Oftentimes, it is just the experience level of the team, and we have to bring in the vendor to help and validate our configuration.

For how long have I used the solution?

I have been using this solution for probably five years.

How are customer service and technical support?

Their support is excellent.

What other advice do I have?

I would rate it an eight out of 10. There is some complexity there, and that's where I would bring it down from a 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.