VMware Live Recovery Reviews

We primarily use the solution for disaster recovery.

The replication is the solution's most valuable feature. If we have some issues on the VM in the main site we can migrate it to another site automatically. 

The configuration assembly for the VMware is good.

If you have a failover case, you need to work on it manually. It would be helpful if this could be automated. It would simplify things.

The stability of the solution is great. We've tested the system and haven't discovered any bugs.

The solution is very scalable.

Technical support is amazing. They have a great background in VMware issues and engineering.

The initial setup is very straightforward. It's quite simple. However, those that implement it must have some experience in virtualization. In terms of deployment, you can have a demo regarding SRM and need to apply the scenario on it. Afterward, you can apply it to your environment. It's very easy.

I handled the implementation myself.

You need a license for SRM. We have a permanent license. There aren't additional fees if you need access to support. However, you can upgrade to another support tier. If you like, you can pay extra for premium support.

We're using the on-premises deployment model.

I'd recommend the solution. I'd rate it ten out of ten.

We use SRM for our failover strategy. It is for disaster recovery on failover.

Our systems fail over using SRM. So, we do a big bang DR, which is biannual, and we fail over our fairly massive Epic electronic health record (EHR) and our core applications. It takes us about 30 minutes to fail over using SRM, which is pretty good. In most hospitals that have Epic installed, Epic does the audit to make sure that we can fail over if something were to happen. Normally, sites will have a DR solution specific to the EHR, but right now, our pain point is the third-party tier-one clinical applications.

We've had configuration issues on occasion. We start to fail over, and then we have to call it off because the configuration is not right, or the data stores aren't configured correctly in the secondary data center. Oftentimes, it is just the experience level of the team, and we have to bring in the vendor to help and validate our configuration.

I have been using this solution for probably five years.

Their support is excellent.

I would rate it an eight out of 10. There is some complexity there, and that's where I would bring it down from a 10.

We vetted out that data center a number of years ago. We were told SRM would improve our footprint within the data center and that was attractive to us at the time so we went with it.  

We are using VMware SRM but we are also currently looking into alternatives that could replicate the benefits that SRM currently provides for our on-premises installation. Once we are in the cloud, we are looking at whether or not we need dual availability zones. We also are looking at what functionality we could get from not having to change RPs (Recovery Point) as we do now with SRM.  

I would not be able to tell you the features and benefits that are best for the Engineering Teams. That would be more a question for my Engineering Manager and those guys. I am in service delivery and I am familiar with the product but not with hands-on use.  

The decision to move to another product is a matter of room for improvement around functionality and requirements that we had with AWS and moving to the cloud. We are not going to be procuring any more licensing for SRM when we make the move to the cloud. We were looking at a cloud-native solution in order to provide the same functionality as the SRM provides but in the cloud. That is just a matter of the changing environment.  

If the functionality of SRM could be replicated in the cloud, that would be the improvement we are looking for in the product.  

I have been using SRM (Site Recovery Manager) for probably six years.  

I have contacted technical support multiple times. I would not say that I am satisfied. They are not very good and need to make an effort to improve.  

The initial setup and installation were pretty straightforward. It was ten plus years ago so I do not remember the exact details, but I do not remember it being difficult at all.   

The cost of SRM is on par with market rates. So I think the costs for this product are fine.  

I personally will not continue using the VMware SRM solution. That is not a question of what is best. Our position moving forward is that we will not be having a footprint in the VMware space. If someone had the ability to focus on lots of things with using VMware in the cloud then there no issues at all with the product and this is a good solution for that purpose. The product functionality is fairly high-quality. Our decision is more based around the direction that we are taking. We will be cloud-based and we will be using AWS predominantly as our cloud-provider solution.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate this solution overall as an eight-out-of-ten. It would not be closer to a ten because there is still some work that we need to carry out with regular maintenance and then there are the increasing license costs. An eight seems about right.  

We use the product to implement discovery for server and database solutions.

The software is user-friendly. It has a good and effective user interface.

The product's stability could be better.

We have been using VMware SRM for eight years.

I rate the product's stability an eight out of ten. Sometimes, we need to restart the system as it stops working. It needs improvement.

We have 400 VMware SRM users in our organization. I rate its scalability a ten out of ten.

The technical support services are good.

The initial setup is straightforward. We need to download the application file and deploy it in vCentre Server. Later, we need to register a static manager to create a bridge between two environments. After that, we check if the static environment is configured with the data centers.

The software is expensive. There is a one-time cost involved in purchasing the license.

I recommend VMware SRM to others and rate it a ten out of ten. I advise other users to always install the latest version.

We use it for disaster recovery.

I like how VMware SRM is able to automate and orchestrate disaster recovery.

The price, in general, could be lower.

I've been using this solution for probably three years now.

It is a stable solution.

It is scalable.

My experience with technical support has been fine.

The installation is straightforward if you have the required skill level. It took about a week for the initial setup.

The price could be lower, in general. My clients pay for an annual license.

I recommend VMware SRM and rate it at eight on a scale from one to ten.

In my company, we use VMware SRM for synchronous replication.

The most valuable feature of the solution is that vMotion is possible in VMware SRM, making it a great tool, especially when doing a DR drill. Synchronous replication and asynchronous replication are also some of the good features of the solution.

The weakness in VMware SRM is visible when, in our company, we try to do some cross-platform programming. For cross-platform programming, we might need some external tools, like Veeam or Commvault, for cross-hypervisor replication. It is not so easy to integrate it with other solutions. The aforementioned details can be considered for improvement of the solution.

The technical support is not quick enough to respond when a user tries to contact them. For improvement, the support should respond quickly to a user.

Cross-hypervisor restoration support or multi-platform support would be some of the best traditional features I would like to see in VMware SRM's future releases.

I have been using VMware SRM for two to three years. My organization functions as a cloud service provider. My company uses the product as well as recommends the product to the company's customers.

It is a very stable solution.

We haven't found any issues with VMware SRM's scalability.

In my company, most of the machines have been replicated through VMware SRM, which consists of very few and not many in numbers. We also use Veeam as a backup for external storage, making VMware SRM a handy tool for our company.

One or two administrators are enough to handle the solution.

Speaking about the product's future usage, our company doesn't have much of a requirement for VMware SRM because we majorly need it only for testing purposes. For our company, VMware SRM is not an important tool. Our company recommends VMware SRM to our customers since VMware has been putting out all these features, making its product better.

The solution's technical support is not bad since they are responsive. My company successfully resolved most issues we faced while working with the product. My company had raised only one or two issues with VMware, and they had successfully resolved our issues.

I rate the technical support a seven to eight out of ten.

Neutral

In our company, we use Nutanix Leap, which is similar to VMware SRM.

VMware SRM is available to users as a separate package from VMware, while Leap comes with Nutanix allowing users to use it anytime. In terms of utility, Nutanix Leap and VMware SRM are the same.

I was involved in VMware SRM's deployment phase two years ago, and it was an easy process.

The solution is deployed on-premises.

The setup phase of VMware SRM can be done within a day, and then the planning and all policies that need to be set up would take four to five days or even a week.

VMware SRM is expensive when compared to Veeam and makes Veeam look cheaper. For support, some additional payments need to be made over the licensing costs of the solution. Even with Veeam, additional payments must be made over the licensing costs.

VMware SRM is a handy solution since it does what it is told to do by its user while staying stable.

I rate the overall product an eight out of ten.

The interface of VMware SRM is quite basic and doesn't offer much in terms of features. The solution is strong when it comes to protection and analytics, with the latter being added later on. Protection has been the major feature that we have been using, and it has been quite effective for our needs.

The two main areas for improvement in VMware SRM are pricing and administration guides. Pricing is always a consideration, and it could be improved. The administration guides can be complicated and difficult to use, so it would be helpful if it was made easier. Administrators don't want to find themselves in a situation where they can't find what they need, so it's important to make sure that the tools are easy to use.

I have been using VMware SRM for six to seven years, which is also the longest experience I have had with any VMware product. Our company recommended it to one of our customers initially, and after that, we had complete freedom to implement it for them. It was a good experience overall. Additionally, my company has a partnership with VMware.

Stability-wise, I rate the solution a seven out of ten.

The scalability of VMware SRM is good. Scalability for Azure and AWS is also good. Scalability-wise, I rate the solution an eight out of ten.

My company deals with enterprise-sized customers.

VMware's vendor support was good. I rate VMware's technical support an eight or nine out of ten. To be more specific, I rate it an eight out of ten.

Positive

I rate the initial setup process of the solution a seven or eight out of ten on a scale where one is difficult, and ten is easy. The setup process was not too difficult or too easy. Essentially, we were imaging all their physical servers on the cloud.

In our company, the deployment process takes about an hour. In some cases, due to the size of the data we were dealing with, it took a couple of days, which was the maximum, but usually, it was completed within a few hours.

I rate the solution's pricing a six on a scale of one to ten, where one is the lowest and ten is the most expensive.

l always recommend others to have a POC in place. It's always about whether a solution suits your environment or not. So if it does, then go for it. If it doesn't, one should go for another solution. I rate the overall solution an eight out of ten.

We are consultants in disaster recovery software. We implement VMware products for our clients.

It is easy to implement for my clients. 

It's a very nice product.

I would like to see this solution be more scalable.

We currently use our security in addition to VMware SRM.

I am certified in VMware and VCloud. 

I have been using VMware SRM for ten years.

We have no issues with the stability of VMware SRM.

VMware SRM is scalable, but it can be improved.

We have 15 to 20 customers who are using SRM. We have customers not only in the US but in the UK also.

They provide very good technical support that is affordable.

We are also using Zerto.

It is very easy when it comes to integrating with a data center or an appliance, but it's a bit complicated.

The length of time it takes to deploy depends on the database we are accessing. It can take two hours to deploy.

We have two senior persons to deploy and maintain it.

I am not involved with the pricing. 

We have a procurement team and sales team that work with the vendors.

I would definitely recommend this solution to others who are interested in using it.

I would rate VMware SRM an eight out of ten.