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it_user166617 - PeerSpot reviewer
Senior IT Infrastructure Solutions at a tech services company with 51-200 employees
Consultant
Able to provide customers with required RPO, not possible with traditional backup solutions. Stability could be better.

What is most valuable?

Instant VMware integration and a wide integration with storage vendors.

How has it helped my organization?

The company was able to provide customers with the required RPO that was not possible with traditional backup solutions.

What needs improvement?

Stability, speed.

For how long have I used the solution?

4 years.

Buyer's Guide
VMware Live Recovery
November 2024
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What was my experience with deployment of the solution?

Bugs bugs bugs...

What do I think about the stability of the solution?

Sometimes the vm would not failover.

What do I think about the scalability of the solution?

No backwards compatibility of different versions, this made scaling a bit difficult as we needed to upgrade existing infrastructure all the time.

How are customer service and support?

Customer Service:

3/10, VMware support was not really proficient in the product, as most of the time we would give them the solution.

Technical Support:

3/10, VMware support was not really proficient in the product, as most of the time we would give them the solutio

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The integration with EMC recoverpoint was problematic in the beginning, with vm's not failing over all the time and slow recover times.

Which other solutions did I evaluate?

Yes, Zerto, Veeam.

What other advice do I have?

POC and test.

Disclosure: My company has a business relationship with this vendor other than being a customer: I've worked on projects for various companies including competitors such as HP
PeerSpot user
it_user175104 - PeerSpot reviewer
Associate Consultant with 51-200 employees
Vendor
You avoid costly and time consuming DR recovery tests but vSphere needs additional scalability for smaller sites

What is most valuable?

Key feature for me is the ability to test recovery plans with zero impact to the production running environment, this is key for 'what-if’ type analysis and to provide confidence that the platform can be recovered with minimal intervention.

How has it helped my organization?

Organisations that have implemented SRM in my experience have confidence that their mission critical systems will be recovered within the given SLA in the event of a planned or unplanned availability event. This avoids costly and time consuming DR recovery tests which are also often unrepresentative of the real scenario.

What needs improvement?

Smaller sites or sites with mixed storage platforms rely on vSphere replication for DR purposes so additional scalability in this tool would benefit from this.

For how long have I used the solution?

I have designed and implemented 3 solutions with this product over the last 3 years.

What was my experience with deployment of the solution?

No issues

What do I think about the stability of the solution?

More around vSphere replication than SRM

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

VMware Tech Support is excellent.

Which solution did I use previously and why did I switch?

For VMware environments there is no other option for integrated/automated DR other than 'roll your own.'

How was the initial setup?

SRM setup is straight forward, SRA (storage integration) can be more complex depending on the array in question.

What about the implementation team?

I was working for the vendor.

Which other solutions did I evaluate?

Consider your storage design and replication policy first and as always make sure you review VMware documentation and HCL for compatibility.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Live Recovery
November 2024
Learn what your peers think about VMware Live Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
VMware Technician Manager at VAS
Real User
Effective disaster recover, stable, and scalable
Pros and Cons
  • "VMware SRM is a very nice tool for disaster recovery for virtual environments."
  • "The solution could improve by removing some of the limitations we have been facing. There could be better integrated."

What is our primary use case?

VMware SRM is used for disaster recovery automation.

What is most valuable?

VMware SRM is a very nice tool for disaster recovery for virtual environments.

What needs improvement?

The solution could improve by removing some of the limitations we have been facing. There could be better integrated.

For how long have I used the solution?

I have been using VMware SRM for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

VMware SRM is scalable.

We have approximately 25 people using this solution in my company.

How are customer service and support?

The support could be improved, they are slow.

How was the initial setup?

The installation is of a moderate difficulty level. The time it takes to implement depends on what vendor you are integrating it with, such as HP. The typical duration of implementation including the configuration is approximately five days.

What about the implementation team?

We have one engineer for the maintenance and support of VMware SRM.

What's my experience with pricing, setup cost, and licensing?

There is an annual license to use this solution.

What other advice do I have?

I would recommend this solution to others.

I rate VMware SRM an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Consultant at Daniyals Inc
Real User
UI is very user-friendly and it doesn't require a lot of resources; lacking in stability
Pros and Cons
  • "The UI is very user-friendly and testing is easy."
  • "Lacks stability and as a result requires continuous monitoring."

What is our primary use case?

Our primary use case of this solution is for testing. 

What is most valuable?

The UI is very user-friendly and testing is easy, it doesn't require a lot of resources or a SAN team to enable testing, a single person can do it and get results. 

What needs improvement?

Unfortunately, SRM is not stable and it therefore requires continuous monitoring. If there are any issues associated with the Center, SRM doesn't work well and as a result, it generates a lot of tickets and productivity drops. 

For how long have I used the solution?

I've been using this solution for five years.

What do I think about the stability of the solution?

Although this solution is a good tool, it lacks stability. We have five users in our team. 

What do I think about the scalability of the solution?

The overall advantage of VMware is its scalability. But when it comes to SRM, scalability is not really relevant. It's only relevant in terms of the DR solution because SRM is a component of VMware, which requires vCenter. 

How are customer service and support?

The technical support is quite good. 

How was the initial setup?

Setup of SRM required the architectural team. The SAN team plays a very important role here because there's not enough stability. The DR test can fail because of the associated orchestration issues with regard to the SAN.

Which other solutions did I evaluate?

I've never used Zerto, but from my training and my personal analysis, I think it's better than SRM. 

What other advice do I have?

I rate this product six out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at Ashtech Infotech (India) Pvt.Ltd.
Real User
Good reporting and disaster recovery testing capability
Pros and Cons
  • "The most valuable feature is disaster recovery testing."
  • "The configuration process could be improved."

What is our primary use case?

We use this product primarily for our DR drills, which you can do quietly during office hours. Sometimes we use it for site migrations or planned outages.

What is most valuable?

The most valuable feature is disaster recovery testing.

The reports are very good.

What needs improvement?

The configuration process could be improved.

For how long have I used the solution?

I have been using VMware SRM for about five years.

What do I think about the stability of the solution?

This is the most stable solution that I have seen. It is used on a daily basis, although we are only monitoring it intermittently. It monitors our critical workloads in the background.

What do I think about the scalability of the solution?

It is easy to scale VMware SRM.

How are customer service and technical support?

We have been in touch with technical support once or twice and we are happy with them.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup is simple and it takes approximately four hours to deploy.

There is not much in terms of maintenance and we do not have that role assigned to anybody.

What about the implementation team?

We had an integrator assist us with the implementation.

Which other solutions did I evaluate?

We went straight to this product without evaluating other options.

What other advice do I have?

This is a product that I would recommend for people with a VMware stack.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1693599 - PeerSpot reviewer
Unified Communications Consultant at a tech services company with 1,001-5,000 employees
Real User
Exceptional customer service, effective backup feature, and simple installation
Pros and Cons
  • "The most valuable features are the backup and disaster recovery services."
  • "VMware Cloud Disaster Recovery could improve by enhancing the network bandwidth from the storage."

What is our primary use case?

We use VMware Cloud Disaster Recovery as a disaster recovery service and backup as a service.

What is most valuable?

The most valuable features are the backup and disaster recovery services.

What needs improvement?

VMware Cloud Disaster Recovery could improve by enhancing the network bandwidth from the storage.

In a future release, I would like to see new functionality or current feature enhancements.

For how long have I used the solution?

I have been using VMware Cloud Disaster Recovery for a few years.

What do I think about the stability of the solution?

I have found VMware Cloud Disaster Recovery to be stable.

What do I think about the scalability of the solution?

The scalability of VMware Cloud Disaster Recovery is very good.

We have customers in the medium to large-scale enterprise companies.

How are customer service and support?

The technical support provided by VMware is one of the best I have used.

Which solution did I use previously and why did I switch?

I have used many similar solutions to VMware Cloud Disaster Recovery, such as Veeam and Citrix.

How was the initial setup?

The installation is normally simple for users to fully implement.

What's my experience with pricing, setup cost, and licensing?

The price of VMware Cloud Disaster Recovery should be lowered in order to compete better in the market.

What other advice do I have?

I rate VMware Cloud Disaster Recovery a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
it_user812175 - PeerSpot reviewer
Solutions Consultant at a tech company with 51-200 employees
Real User
Combined with RecoverPoint, it offers zero RPO and zero RTO
Pros and Cons
  • "Combined with RecoverPoint, it offers zero RPO and zero RTO."
  • "I would like to see better integration with other storage solutions. I would hope to see that within the next two or three years."

What is our primary use case?

We use it, I and several of my colleagues, as a data recovery solution between VMware environments. It is a complementary solution to EMC solutions, for storage. 

How has it helped my organization?

it is a complementary solution to EMC's data recovery solutions, or RecoverPoint. Combined with VMware SRM it offers zero RPO and zero RTO, so it's a good solution for both EMC's Toolkit, and for the customer.

What is most valuable?

There is zero RPO and zero RTO when combined with the EMC solution called RecoverPoint.

What needs improvement?

I would like to see better integration with other storage solutions. I would hope to see that within the next two or three years.

What do I think about the stability of the solution?

I've never had any problem with downtime or the solution not working. The only issues were human errors in configuring it.

What do I think about the scalability of the solution?

Scalability is bigger and better than the competitors.

Which solution did I use previously and why did I switch?

We have always used VMware solutions because VMware is owned by EMC. So we've only used VMware SRM.

The most important criteria when selecting a vendor are stability, scalability, things that Microsoft had issues with.

How was the initial setup?

It's not entirely straightforward. You have to know what you're doing in order to make it work properly.

What other advice do I have?

Before choosing a cheaper solution, I would advise checking the limitations or boundaries of each solution. Compare VMware to Microsoft Hyper-V and other solutions - maybe open-source - and then see which fits your needs best.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.