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it_user166617 - PeerSpot reviewer
Senior IT Infrastructure Solutions at a tech services company with 51-200 employees
Consultant
Able to provide customers with required RPO, not possible with traditional backup solutions. Stability could be better.

What is most valuable?

Instant VMware integration and a wide integration with storage vendors.

How has it helped my organization?

The company was able to provide customers with the required RPO that was not possible with traditional backup solutions.

What needs improvement?

Stability, speed.

For how long have I used the solution?

4 years.

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What was my experience with deployment of the solution?

Bugs bugs bugs...

What do I think about the stability of the solution?

Sometimes the vm would not failover.

What do I think about the scalability of the solution?

No backwards compatibility of different versions, this made scaling a bit difficult as we needed to upgrade existing infrastructure all the time.

How are customer service and support?

Customer Service:

3/10, VMware support was not really proficient in the product, as most of the time we would give them the solution.

Technical Support:

3/10, VMware support was not really proficient in the product, as most of the time we would give them the solutio

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The integration with EMC recoverpoint was problematic in the beginning, with vm's not failing over all the time and slow recover times.

Which other solutions did I evaluate?

Yes, Zerto, Veeam.

What other advice do I have?

POC and test.

Disclosure: My company has a business relationship with this vendor other than being a customer: I've worked on projects for various companies including competitors such as HP
PeerSpot user
it_user175104 - PeerSpot reviewer
Associate Consultant with 51-200 employees
Vendor
You avoid costly and time consuming DR recovery tests but vSphere needs additional scalability for smaller sites

What is most valuable?

Key feature for me is the ability to test recovery plans with zero impact to the production running environment, this is key for 'what-if’ type analysis and to provide confidence that the platform can be recovered with minimal intervention.

How has it helped my organization?

Organisations that have implemented SRM in my experience have confidence that their mission critical systems will be recovered within the given SLA in the event of a planned or unplanned availability event. This avoids costly and time consuming DR recovery tests which are also often unrepresentative of the real scenario.

What needs improvement?

Smaller sites or sites with mixed storage platforms rely on vSphere replication for DR purposes so additional scalability in this tool would benefit from this.

For how long have I used the solution?

I have designed and implemented 3 solutions with this product over the last 3 years.

What was my experience with deployment of the solution?

No issues

What do I think about the stability of the solution?

More around vSphere replication than SRM

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

VMware Tech Support is excellent.

Which solution did I use previously and why did I switch?

For VMware environments there is no other option for integrated/automated DR other than 'roll your own.'

How was the initial setup?

SRM setup is straight forward, SRA (storage integration) can be more complex depending on the array in question.

What about the implementation team?

I was working for the vendor.

Which other solutions did I evaluate?

Consider your storage design and replication policy first and as always make sure you review VMware documentation and HCL for compatibility.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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VMware Live Recovery
October 2024
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816,406 professionals have used our research since 2012.
VMware Technician Manager at VAS
Real User
Effective disaster recover, stable, and scalable
Pros and Cons
  • "VMware SRM is a very nice tool for disaster recovery for virtual environments."
  • "The solution could improve by removing some of the limitations we have been facing. There could be better integrated."

What is our primary use case?

VMware SRM is used for disaster recovery automation.

What is most valuable?

VMware SRM is a very nice tool for disaster recovery for virtual environments.

What needs improvement?

The solution could improve by removing some of the limitations we have been facing. There could be better integrated.

For how long have I used the solution?

I have been using VMware SRM for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

VMware SRM is scalable.

We have approximately 25 people using this solution in my company.

How are customer service and support?

The support could be improved, they are slow.

How was the initial setup?

The installation is of a moderate difficulty level. The time it takes to implement depends on what vendor you are integrating it with, such as HP. The typical duration of implementation including the configuration is approximately five days.

What about the implementation team?

We have one engineer for the maintenance and support of VMware SRM.

What's my experience with pricing, setup cost, and licensing?

There is an annual license to use this solution.

What other advice do I have?

I would recommend this solution to others.

I rate VMware SRM an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Consultant at Ashtech Infotech (India) Pvt.Ltd.
Real User
Good reporting and disaster recovery testing capability
Pros and Cons
  • "The most valuable feature is disaster recovery testing."
  • "The configuration process could be improved."

What is our primary use case?

We use this product primarily for our DR drills, which you can do quietly during office hours. Sometimes we use it for site migrations or planned outages.

What is most valuable?

The most valuable feature is disaster recovery testing.

The reports are very good.

What needs improvement?

The configuration process could be improved.

For how long have I used the solution?

I have been using VMware SRM for about five years.

What do I think about the stability of the solution?

This is the most stable solution that I have seen. It is used on a daily basis, although we are only monitoring it intermittently. It monitors our critical workloads in the background.

What do I think about the scalability of the solution?

It is easy to scale VMware SRM.

How are customer service and technical support?

We have been in touch with technical support once or twice and we are happy with them.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup is simple and it takes approximately four hours to deploy.

There is not much in terms of maintenance and we do not have that role assigned to anybody.

What about the implementation team?

We had an integrator assist us with the implementation.

Which other solutions did I evaluate?

We went straight to this product without evaluating other options.

What other advice do I have?

This is a product that I would recommend for people with a VMware stack.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user812175 - PeerSpot reviewer
Solutions Consultant at a tech company with 51-200 employees
Vendor
Combined with RecoverPoint, it offers zero RPO and zero RTO
Pros and Cons
  • "Combined with RecoverPoint, it offers zero RPO and zero RTO."
  • "I would like to see better integration with other storage solutions. I would hope to see that within the next two or three years."

What is our primary use case?

We use it, I and several of my colleagues, as a data recovery solution between VMware environments. It is a complementary solution to EMC solutions, for storage. 

How has it helped my organization?

it is a complementary solution to EMC's data recovery solutions, or RecoverPoint. Combined with VMware SRM it offers zero RPO and zero RTO, so it's a good solution for both EMC's Toolkit, and for the customer.

What is most valuable?

There is zero RPO and zero RTO when combined with the EMC solution called RecoverPoint.

What needs improvement?

I would like to see better integration with other storage solutions. I would hope to see that within the next two or three years.

What do I think about the stability of the solution?

I've never had any problem with downtime or the solution not working. The only issues were human errors in configuring it.

What do I think about the scalability of the solution?

Scalability is bigger and better than the competitors.

Which solution did I use previously and why did I switch?

We have always used VMware solutions because VMware is owned by EMC. So we've only used VMware SRM.

The most important criteria when selecting a vendor are stability, scalability, things that Microsoft had issues with.

How was the initial setup?

It's not entirely straightforward. You have to know what you're doing in order to make it work properly.

What other advice do I have?

Before choosing a cheaper solution, I would advise checking the limitations or boundaries of each solution. Compare VMware to Microsoft Hyper-V and other solutions - maybe open-source - and then see which fits your needs best.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sven Nimmich - PeerSpot reviewer
Solution Architect at Lenovo
Reseller
Rich feature set enhances resource efficiency and automation and a straightforward setup
Pros and Cons
  • "The community provides good knowledge, so I can get answers if I have special inquiries."
  • "The solution offers a rich set of features, well adapted in the market."
  • "The licenses need to be easier to quote."
  • "The pricing structure is pretty expensive, especially after the recent changes, and it's important for the cost to be justified based on the features used in production."

What is our primary use case?

In my total career spanning 20 years, I've focused on business continuity, specifically in disaster recovery.

What is most valuable?

The solution offers a rich set of features, well adapted in the market. There are many solutions available around this area. The community provides good knowledge, so I can get answers if I have special inquiries. It saves resources in general, allowing for fewer managers. The solution includes several automations.

What needs improvement?

The licenses need to be easier to quote. At the moment, it is complicated with all the changes. The pricing structure is pretty expensive, especially after the recent changes, and it's important for the cost to be justified based on the features used in production.

What do I think about the stability of the solution?

I don't have any exact numbers, however, the solution seems pretty stable.

What do I think about the scalability of the solution?

There seem to be some limits, however, I'm not personally aware of them.

Which solution did I use previously and why did I switch?

We are reselling Nutanix and VMware stack.

How was the initial setup?

The basic installation is straightforward. Fine-tuning requires specialists.

What about the implementation team?

Our professional services team is engaged on a regular basis and depends on the size of the customer and the environment.

What's my experience with pricing, setup cost, and licensing?

The solution is pretty expensive after the changes, and it depends on the size of the customer if it's worth it. Larger enterprise customers can automate several features, making it cost-effective.

Which other solutions did I evaluate?

We are also not actively selling some products, which are out of our scope.

What other advice do I have?

Sven Twist needs more live adjustments. For smaller customers, not all features are used.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Updated: October 2024
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Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.