What is our primary use case?
We are not an end-user. We are a solutions provider to companies.
What is most valuable?
All of its components are very competitive compared to other solutions. The application, the DR health check, and the scale-out file system are all great. They tailored a lot of technology in the VCDR, which is good. It's a very good solution overall.
The initial setup is very straightforward.
The solution is stable.
Technical support is very proactive and helpful.
The solution has proven to be easily scalable.
What needs improvement?
They need to have their own cloud, however, unfortunately, since the solution has been acquired by VMware, I doubt that will be happening.
It is impossible to acquire Datrium data nodes, unfortunately.
It would be ideal if they added advanced analytics or AI to the solution.
For how long have I used the solution?
We've been working with the solution since before Datrium was acquired by VMware.
What do I think about the stability of the solution?
In terms of stability, recently, we encountered an issue, however, it has been addressed immediately by support. It's now resolved. For the most part, the solution is stable.
What do I think about the scalability of the solution?
The scalability is pretty good. We just have to ask for additional space. Eventually, it will be guaranteed on demand.
There are many users on the solution. It's a big organization.
How are customer service and technical support?
One of the good things about the solution is that it has very proactive support there. They are helpful and responsive and we are pleased with the level of assistance they offer.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The solution is very straightforward and easy to set up. The deployment is quick and easy. In our experience, the solution only takes four hours to deploy.
What about the implementation team?
We're integrators and therefore can implement the solution for our clients.
Which other solutions did I evaluate?
We looked at other solutions, however, the product is a very good technology. We have seen its many advantages as compared to other solutions. For example, the solution has been HCI disaggregated.
What other advice do I have?
I'm not sure which version of the solution we're using.
We're an integrator. Our clients use the solution. We are not end-users.
I'd rate the solution at a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.