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reviewer1126809 - PeerSpot reviewer
Founder at a comms service provider with 11-50 employees
Real User
Quick to deploy, stable, and works without issues
Pros and Cons
  • "If you want to do failover, it works without any problem."
  • "Sometimes it can cause a bit of downtime during switchovers."

What is our primary use case?

SRM is implemented as part of VMware.

We use it for failover between geographical locations from one location to another location. Sometimes for maintenance purposes, we can failover services to another location so that we can maintain the technology at another location.

What is most valuable?

The solution works well. If you want to do failover, it works without any problem.

The product is stable.

The deployment process is fast.

What needs improvement?

The challenge it has is with the speed of failing over. Sometimes it can cause a bit of downtime during switchovers. Sometimes you realize that when you are failing over you can have downtime due to the fact that you're stepping down on one side and powering up on another side.

For how long have I used the solution?

We've used the solution since 2012. It's been almost ten years.

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What do I think about the stability of the solution?

The stability is great. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The scalability is just a function. Whether you can scale or not depends on your resources. It depends on your bandwidth. The scalability will depend on the infrastructure it is using.

We have three people who work with the solution directly.

How was the initial setup?

The deployment doesn't take long. It also takes just a couple of hours as long as you have prepared and long as you have a design.

For the implementation process, we needed three people, however, for implementation, we need a trained engineer. Just one engineer is fine.

What about the implementation team?

If you have trained people who are certified, you can do it yourself. The most important thing is to make sure that it is done by a trained engineer.

What's my experience with pricing, setup cost, and licensing?

We do have to pay a licensing fee in order to use the solution. We have an annual subscription. 

What other advice do I have?

I don't remember the version of SRM that we're using now.

I'd recommend the solution to others.

I would rate it at an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user175035 - PeerSpot reviewer
System Engineer at a manufacturing company with 501-1,000 employees
Real User
Easily create test environments with the SRM test functionality but auto guest customizations through a GUI is missing

What is most valuable?

The automatic activation of the storage volumes and bringing up all VM’s. The recovery plans and resource mapping are good features.

With the resource mapping we can use different networks to bring up our VM’s

How has it helped my organization?

We can easily create a test environment with the SRM testing functionality, also in combination with EMC recoverpoint we can start up a virtual machine to a given point in time.

What needs improvement?

Automatic guest customizations through a GUI is a missing feature. Also the new version of SRM is web-only and is not that stable as the old client version.

We had couple of times that the web interface crashed and needed to restart the services.

For how long have I used the solution?

7 years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No, but the new web client is sometime ‘buggy.'

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

We needed to use customer service a couple of times while upgrading versions but all went fine.

Technical Support:

8/10

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

It wasn't complex.

What about the implementation team?

We used a vendor team and their expertise was good.

What was our ROI?

This product makes it easy for us to have a managed DR. Also the point in time functionality to bring up vm’s is a cost-saving method for us during the upgrade / testing period.

Which other solutions did I evaluate?

No other options evaluated.

What other advice do I have?

Read and follow the admin guide, otherwise when you miss a step you can search long time. Also use the correct storage adapter of your storage vendor.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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VMware Live Recovery
December 2024
Learn what your peers think about VMware Live Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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it_user174720 - PeerSpot reviewer
Owner with 51-200 employees
Vendor
Implementation is not difficult as long as you know the business requirements

What is most valuable?

Disaster recovery of a failed site.

How has it helped my organization?

None, I implement this product for customers.

What needs improvement?

Storage integration.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

The integration (SRA’s) with storage and it’s versions.

What do I think about the stability of the solution?

None encountered.

What do I think about the scalability of the solution?

None encountered.

How are customer service and technical support?

Customer Service:

9 out of 10.

Technical Support:

9 out of 10.

Which solution did I use previously and why did I switch?

Just a regular backup product. But this wasn't a disaster recovery solution.

How was the initial setup?

A SRM implementation is not difficult. Getting the business requirements is more of a challenge.

What about the implementation team?

I was the implementor.

What was our ROI?

For most customers about 2 years.

What's my experience with pricing, setup cost, and licensing?

I don’t know as it depends on the customer.

Which other solutions did I evaluate?

Nope, I was asked to implement this solution.

What other advice do I have?

Know your business requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMWare Partner
PeerSpot user
Solutions Architect at a tech services company with 11-50 employees
Real User
Straightforward to set up with good components and good scalability
Pros and Cons
  • "Technical support is very proactive and helpful."
  • "It would be ideal if they added advanced analytics or AI to the solution."

What is our primary use case?

We are not an end-user. We are a solutions provider to companies.

What is most valuable?

All of its components are very competitive compared to other solutions. The application, the DR health check, and the scale-out file system are all great. They tailored a lot of technology in the VCDR, which is good. It's a very good solution overall.

The initial setup is very straightforward. 

The solution is stable. 

Technical support is very proactive and helpful.

The solution has proven to be easily scalable. 

What needs improvement?

They need to have their own cloud, however, unfortunately, since the solution has been acquired by VMware, I doubt that will be happening.

It is impossible to acquire Datrium data nodes, unfortunately.

It would be ideal if they added advanced analytics or AI to the solution.

For how long have I used the solution?

We've been working with the solution since before Datrium was acquired by VMware. 

What do I think about the stability of the solution?

In terms of stability, recently, we encountered an issue, however, it has been addressed immediately by support. It's now resolved. For the most part, the solution is stable. 

What do I think about the scalability of the solution?

The scalability is pretty good. We just have to ask for additional space. Eventually, it will be guaranteed on demand.

There are many users on the solution. It's a big organization.

How are customer service and technical support?

One of the good things about the solution is that it has very proactive support there. They are helpful and responsive and we are pleased with the level of assistance they offer.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

The solution is very straightforward and easy to set up. The deployment is quick and easy. In our experience, the solution only takes four hours to deploy. 

What about the implementation team?

We're integrators and therefore can implement the solution for our clients. 

Which other solutions did I evaluate?

We looked at other solutions, however, the product is a very good technology. We have seen its many advantages as compared to other solutions. For example, the solution has been HCI disaggregated.

What other advice do I have?

I'm not sure which version of the solution we're using. 

We're an integrator. Our clients use the solution. We are not end-users. 

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user166617 - PeerSpot reviewer
Senior IT Infrastructure Solutions at a tech services company with 51-200 employees
Consultant
Able to provide customers with required RPO, not possible with traditional backup solutions. Stability could be better.

What is most valuable?

Instant VMware integration and a wide integration with storage vendors.

How has it helped my organization?

The company was able to provide customers with the required RPO that was not possible with traditional backup solutions.

What needs improvement?

Stability, speed.

For how long have I used the solution?

4 years.

What was my experience with deployment of the solution?

Bugs bugs bugs...

What do I think about the stability of the solution?

Sometimes the vm would not failover.

What do I think about the scalability of the solution?

No backwards compatibility of different versions, this made scaling a bit difficult as we needed to upgrade existing infrastructure all the time.

How are customer service and technical support?

Customer Service:

3/10, VMware support was not really proficient in the product, as most of the time we would give them the solution.

Technical Support:

3/10, VMware support was not really proficient in the product, as most of the time we would give them the solutio

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The integration with EMC recoverpoint was problematic in the beginning, with vm's not failing over all the time and slow recover times.

Which other solutions did I evaluate?

Yes, Zerto, Veeam.

What other advice do I have?

POC and test.

Disclosure: My company has a business relationship with this vendor other than being a customer: I've worked on projects for various companies including competitors such as HP
PeerSpot user
VMware Technician Manager at VAS
Real User
Effective disaster recover, stable, and scalable
Pros and Cons
  • "VMware SRM is a very nice tool for disaster recovery for virtual environments."
  • "The solution could improve by removing some of the limitations we have been facing. There could be better integrated."

What is our primary use case?

VMware SRM is used for disaster recovery automation.

What is most valuable?

VMware SRM is a very nice tool for disaster recovery for virtual environments.

What needs improvement?

The solution could improve by removing some of the limitations we have been facing. There could be better integrated.

For how long have I used the solution?

I have been using VMware SRM for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

VMware SRM is scalable.

We have approximately 25 people using this solution in my company.

How are customer service and support?

The support could be improved, they are slow.

How was the initial setup?

The installation is of a moderate difficulty level. The time it takes to implement depends on what vendor you are integrating it with, such as HP. The typical duration of implementation including the configuration is approximately five days.

What about the implementation team?

We have one engineer for the maintenance and support of VMware SRM.

What's my experience with pricing, setup cost, and licensing?

There is an annual license to use this solution.

What other advice do I have?

I would recommend this solution to others.

I rate VMware SRM an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user297132 - PeerSpot reviewer
Presales Cloud Consultant at a tech services company with 10,001+ employees
Real User
With it, we're able to perform disaster recovery for different site, but there are issues with synchronization.

Improvements to My Organization

It gives us a disaster recovery solution for different sites.

Room for Improvement

It looks good, but synchronization is, sometimes, a problem. Hence it should be totally dependent on storage.

Use of Solution

I've used it for three years.

Stability Issues

We faced issues as it is highly dependent on the platform in use.

Customer Service and Technical Support

It's very good.

Initial Setup

It was complex as it does not include a good, extensive feasibility and compatibility guide.

Implementation Team

We used a vendor team who were very good.

ROI

It is quite good on ROI and year on year it is about 50%.

Pricing, Setup Cost and Licensing

vCloud SRM is a good solution, but it is costly when compared to other solutions like Nutanix.

Other Solutions Considered

We didn't evaluate other solutions.

Other Advice

Choosing VMware in general, is best in terms of functionality, but it is not necessarily cost effective, as their licensing and setup costs are too hight. Maybe we will see more products for cloud and automation.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMware Partners
PeerSpot user
PeerSpot user
Engineer at a tech services company with 51-200 employees
Consultant
We're able to restore the files from SRM with minimal downtime.

What is most valuable?

Cost

How has it helped my organization?

We have had some customers that were hit with some random wear and we were able to restore the files from SRM with minimal downtime.

What needs improvement?

Nothing I have run into as of yet.

For how long have I used the solution?

About 8 months.

What was my experience with deployment of the solution?

It was deployed prior to my arrival with the company.

What do I think about the stability of the solution?

None encountered.

What do I think about the scalability of the solution?

None encountered.

Which solution did I use previously and why did I switch?

We use several solutions. We determine what is best for the customer and present them with the solutions we believe fit their needs best.

What other advice do I have?

Do an analysis of what you need. Weigh the pros and cons of each solution and use what is going to work best for you.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMWare Partner
PeerSpot user
Buyer's Guide
Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.