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PeerSpot user
Senior Systems Engineer with 51-200 employees
MSP
It provides us with business continuity and disaster recovery, although it's not fully storage agnostic and there are versioning issues.

What is most valuable?

It’s expensive, and we also use Zerto, but good for disaster recovery testing.

How has it helped my organization?

Business continuity and disaster recovery, although it’s not fully storage agnostic like Zerto, and we’ve moved away a bit because we use other services for our clients.

What needs improvement?

I haven’t yet checked out latest version because we’ve been moving away from it, stuck using it for replication clients and it doesn’t work with all storage vendors. There are issues with versioning.

What do I think about the stability of the solution?

It works great, and does what it’s supposed to. Easy to do disaster revovery test without affecting production.

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What do I think about the scalability of the solution?

It's easy to scale, just limited to storage vendors.

How are customer service and support?

Never needed it.

How was the initial setup?

It’s a little complex. Just follow the instructions, but it’s not too complicated once you get connectivity, and it requires multiple vCenters, so that can make it more costly.

What other advice do I have?

Zerto may be more cost efficient, so I’m not 100% sold, and may not need it at all.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Roger Nurse - PeerSpot reviewer
Roger NurseVMware NSX T/V Consulting Engineer /Solutions Architect at Onebox Solutions
Top 20Real User

SRM is for more higher end customers that can afford to pay for DRaaS. I would think Zerto is much more affordable. For most part Netapp and EMC storage work well with replication. Failover when pre-planned out properly can be seamless recovering some customers entire business in less than 2 hours in some cases. Customers have shown confidence in SRM but its often because the 3rd party DR provider has the expertise to bring out all the value in using SRM.

See all 4 comments
Solution Architect at LODES Consultores
Real User
Setup easy, cost is good, with integrated replication
Pros and Cons
  • "The initial setup is easy depending on the environment you are working with."
  • "When starting up the replication and converting it to the virtual machine I had some problems. I had to start the process again and that is inconvenient."

What is our primary use case?

The primary use for us is to replicate without automatization.

What is most valuable?

The AC replication is integrated with a software base, set up cost, and easy installation and configuration.

What needs improvement?

When starting up the replication and converting it to the virtual machine I had some problems. I had to start the process again and that is inconvenient.

For how long have I used the solution?

I have been using VMware Disaster Recovery for the past five years.

How was the initial setup?

The initial setup is easy depending on the environment you are working with.

What other advice do I have?

I would rate Speaker VMware Disaster Recovery a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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it_user297132 - PeerSpot reviewer
Presales Cloud Consultant at a tech services company with 10,001+ employees
Real User
With it, we're able to perform disaster recovery for different site, but there are issues with synchronization.

Improvements to My Organization

It gives us a disaster recovery solution for different sites.

Room for Improvement

It looks good, but synchronization is, sometimes, a problem. Hence it should be totally dependent on storage.

Use of Solution

I've used it for three years.

Stability Issues

We faced issues as it is highly dependent on the platform in use.

Customer Service and Technical Support

It's very good.

Initial Setup

It was complex as it does not include a good, extensive feasibility and compatibility guide.

Implementation Team

We used a vendor team who were very good.

ROI

It is quite good on ROI and year on year it is about 50%.

Pricing, Setup Cost and Licensing

vCloud SRM is a good solution, but it is costly when compared to other solutions like Nutanix.

Other Solutions Considered

We didn't evaluate other solutions.

Other Advice

Choosing VMware in general, is best in terms of functionality, but it is not necessarily cost effective, as their licensing and setup costs are too hight. Maybe we will see more products for cloud and automation.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMware Partners
PeerSpot user
PeerSpot user
Engineer at a tech services company with 51-200 employees
Consultant
We're able to restore the files from SRM with minimal downtime.

What is most valuable?

Cost

How has it helped my organization?

We have had some customers that were hit with some random wear and we were able to restore the files from SRM with minimal downtime.

What needs improvement?

Nothing I have run into as of yet.

For how long have I used the solution?

About 8 months.

What was my experience with deployment of the solution?

It was deployed prior to my arrival with the company.

What do I think about the stability of the solution?

None encountered.

What do I think about the scalability of the solution?

None encountered.

Which solution did I use previously and why did I switch?

We use several solutions. We determine what is best for the customer and present them with the solutions we believe fit their needs best.

What other advice do I have?

Do an analysis of what you need. Weigh the pros and cons of each solution and use what is going to work best for you.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMWare Partner
PeerSpot user
it_user165579 - PeerSpot reviewer
Senior Systems Engineer at a media company with 501-1,000 employees
Vendor
The setup documentation needs to be improved greatly but the ability to support DR is valuable to our organization.

What is most valuable?

Ability to support DR.

How has it helped my organization?

We have a fully functioning DR environment.

What needs improvement?

The setup documentation needs to be improved greatly.

What was my experience with deployment of the solution?

Only the fact that I had scour the Internet to find the proper setup information.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Average.

Technical Support:

Well the tech I spoke to did not know how the setup should be implemented, until I found the literature myself.

Which solution did I use previously and why did I switch?

Did not use a previous solution.

How was the initial setup?

Complex - settings for the sql db were not documented - had to search a lot for those.

What about the implementation team?

I implemented the product.

What was our ROI?

Very good - we have a DR platform that we've tested with a live production workflow.

Which other solutions did I evaluate?

No others were evaluated.

What other advice do I have?

Gather the proper setup information.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user320220 - PeerSpot reviewer
System Engineer with 1,001-5,000 employees
Vendor
It provides a fast recovery time with easy access to history, but there can be stability issues.

What is most valuable?

  • Fast recovery time
  • Ease of use

How has it helped my organization?

  • Easy to use
  • Easy to document
  • Easy to report
  • Easy access to history

What needs improvement?

I can’t think of any right now, honestly.

What do I think about the stability of the solution?

I would give it a 7/10 for stability. It can be really bad, but generally fine, and we look at the availability when choosing new products.

What do I think about the scalability of the solution?

It does have some limitations, but I would give it a 6/10.

How are customer service and technical support?

Sometimes it’s good, sometimes it’s bad. It’s just luck of the draw.

Which solution did I use previously and why did I switch?

We previously used Zerto. We switched because VMware only has a single point of support, as we needed to move forward with better products.

How was the initial setup?

It was fairly straightforward, I would give it a 7/10.

Which other solutions did I evaluate?

Cisco – I’m not sure, it was there before I was there.

What other advice do I have?

You have to pick whatever it best for their environment and their applications. That solution has to be able to fit, and VMware fit into ours.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user186366 - PeerSpot reviewer
Senior System Engineer at a government with 501-1,000 employees
Vendor
Being able to test run in a protected environment is a valuable feature while vSphere Replication needs work

What is most valuable?

Test run in protected environment

How has it helped my organization?

More confidence over DR services

What needs improvement?

vSphere Replication feature

For how long have I used the solution?

Four years.

What was my experience with deployment of the solution?

We had an issue with the Array SRA.

What do I think about the stability of the solution?

We had a problem connecting to the SRM plug-in.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Average.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Initial set-up was straightforward.

What about the implementation team?

We used a vendor that was good.

What other advice do I have?

Do a POC whilst keeping the environmental constraints in mind.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user174720 - PeerSpot reviewer
Owner with 51-200 employees
Vendor
Implementation is not difficult as long as you know the business requirements

What is most valuable?

Disaster recovery of a failed site.

How has it helped my organization?

None, I implement this product for customers.

What needs improvement?

Storage integration.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

The integration (SRA’s) with storage and it’s versions.

What do I think about the stability of the solution?

None encountered.

What do I think about the scalability of the solution?

None encountered.

How are customer service and technical support?

Customer Service:

9 out of 10.

Technical Support:

9 out of 10.

Which solution did I use previously and why did I switch?

Just a regular backup product. But this wasn't a disaster recovery solution.

How was the initial setup?

A SRM implementation is not difficult. Getting the business requirements is more of a challenge.

What about the implementation team?

I was the implementor.

What was our ROI?

For most customers about 2 years.

What's my experience with pricing, setup cost, and licensing?

I don’t know as it depends on the customer.

Which other solutions did I evaluate?

Nope, I was asked to implement this solution.

What other advice do I have?

Know your business requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMWare Partner
PeerSpot user
Buyer's Guide
Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.