Zscaler Internet Access Reviews

I used Zscaler Internet Access for our proxy web traffic.

One Stop solution for roaming users, single control center for User access, security and performance improvement for Ms sites.

The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy.

Zscaler Internet Access can improve by having more option for filtering policy which is currently only ip based (location policy). The developer need to add more option like identifying DNS and Domains names as well along with ip.

I have been using Zscaler Internet Access for one year.

Zscaler Internet Access is stable. Since we have been using it we have not had any problems. 

Zscaler Internet Access is scalable but it depends on the licensing model you choose. It can scale very easily.

We have approximately 1,800 users using the solution in my company. Everyone in the company is using the solution, from receptionist to corporate employees.

In our experience, Please bare some thoughts for experienced guys in the industry.

I do understand 1-2 years experience guys can do Professional service but when you are customer facing, please: Zscaler need to have strong experience guys during customer interaction.

I rate the support from Zscaler Internet Access a three out of five.

Positive

Not disclosing

The initial setup of Zscaler Internet Access is very simple. The cloud configuration is very easy. The implementation took approximately three months due to Change process, however you can finish in 3 days if you are in small size industry.

Wee had excellent support form vendor but it was done mutually along with inhouse design guide.

Absolutely on the money, look at the security dashboard, its easily noticeable.

The price of Zscaler Internet Access should improve, it is expensive.

but to catch small/medium size business they need to come up with some better licensing plan.

yes, Umbrella, Forcepoint

I rate Zscaler Internet Access a nine out of ten. Love the product.

Zscaler Internet Access is used for internet access, security related to internet access, and in some cases, connecting to online applications.

The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN.

What could be improved in Zscaler Internet Access is its price. It could be cheaper.

I'm working for TCS, which is a service management company, so we manage services for our clients. From my perspective, I've been working with Zscaler Internet Access for six months, but the client could be using it longer than that period. In my case, I've been working with this particular client on Zscaler Internet Access for six months. My company TCS is a partner of Zscaler.

Zscaler Internet Access is quite stable.

I have not had any issues with the scalability of Zscaler Internet Access. I have not encountered scalability issues, but my company has not scaled up that much to encounter problems with scalability, so I can't really comment on how scalable the solution is.

Zscaler Internet Access has good technical support. We have not had an issue where multiple escalations were needed from the support team. The issues were normally quite straightforward and were able to be sorted out with minimum intervention. Whatever support we have requested from Zscaler, we had a very good experience.

The initial setup for Zscaler Internet Access is straightforward. On a scale of one to five, with one being the worst and five being the best, I'm rating my experience with its setup a four.

The pricing for Zscaler Internet Access could be made cheaper.

My advice for people looking into implementing Zscaler Internet Access is that it's quite stable. Its features are quite mature, so I would recommend for people to go for the implementation of the solution.

Zscaler Internet Access is deployed on the cloud, particularly on Zcaler's cloud: the ZIA. It's a SaaS solution.

We use Zscaler to secure endpoints using a proxy.

This solution is used by 500 people. We have plans to increase usage by 10-20%.

It's a cloud based solution.

The most valuable feature is the ability to drop packets.

The OS capabilities and WSL support could be improved.

I have used this solution for about four years.

It's not very stable, but I think Zscaler is trying to improve that. This solution is typically deployed in endpoint environments like Windows, Linux, and even WSL, which is the Windows encapsulated version of Linux.

It's scalable.

We have used technical support to identify configurations, help us set up new use cases, and to secure endpoints that we want to be integrated.

Setup is about medium difficulty. We needed more background information on how to set up a proxy. Setup could be easier.

It took between 30 minutes and one hour to set up the solution, activate our Zscaler company profile, and to configure ZIA.

The solution is a little bit expensive. On a scale of one to five, I would rate it as a three.

I would rate this solution as eight out of ten.

I would absolutely recommend this solution to those who want to start using it.

It's a cloud based solution, so Zscaler provides everything needed to set up and start using it, without complex requirements.

We use the tool to manage all end-user traffic. It's mainly for web filtering on every device, not for backend server traffic. 

Zscalar Internet Access is for Internet security, like an Internet security gateway. I like how it runs seamlessly in the background with a single sign-on. The controls you can have on devices for Internet security are good, and it doesn't impact speed wherever you're connected. Overall, I think it's very good so far.

The solution's pricing is on the higher side. It would be better if it could be lower. 

I have been using the product for a year. 

The product is quite stable. There were some challenges with speed and performance when connected to a different region, but once they fixed the policy and routed through our region, everything worked fine.

The tool should be scalable - we have many employees, and it's covering well. I can't comment on limitations for other companies with thousands of computers.

We pushed it through policy to all computers, so we didn't need people to do it manually. You need someone overseeing it but not heavily involved or specifically dedicated. It can be handled with other workloads.

The main reason for getting the solution was for better security, not for time or management savings. It didn't decrease effort for our security team, but it improved our overall security posture.

I like Zscaler Internet Access. We've been using it for a while, and it's working very well. However, we're still in the early stages of identifying the full solution and requirements.

I rate it a ten out of ten. 

The permission settings in the solutions are the most valuable feature in the solution since it allows me to assign roles and permissions.

I am just an end-user of the solution. I can't speak on what needs improvement from an admin's perspective. The interface of the solution needs to be clear and user-friendly. Currently, the solution's interface is not that user-friendly.

Zscaler is not like Okta. Okta has a marketplace, while Zscaler doesn't have one. Zscaler needs to have a marketplace.

I have been using Zscaler Internet Access for two years. I am using the solution's latest version. My company is just a customer of the solution.

Stability-wise, I rate the solution a nine and a half out of ten.

Scalability-wise, I rate the solution an eight out of ten.

My company has 200 users using the solution.

I rate the solution's technical support more than nine out of ten.

Positive

I rate the setup phase a nine on a scale of one to ten, where one is difficult and ten is easy. The setup phase was easy.

The cloud is deployed on-premises.

The time taken for deployment is around fifteen minutes.

One admin person is required for deployment.

I am not aware of the solution's pricing model since my company paid for the solution.

I like Zscaler Internet Access a lot.

There are some sites it fails to find and block, causing such sites to get away from Zscaler Internet Access.

Overall, I rate the solution a seven out of ten.

I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive.

The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies.

Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers.

We've been working with this solution since 2017. Our customers use a cloud deployment of this solution.

The stability overall in the developed regions, such as the US and Europe, is fairly good. In certain regions, such as South Africa, Zscaler has not been stable for some time.

It is easy to scale. Additional sites and licenses can be added quickly and easily.

Zscaler's technical support is not too bad. They have been helpful when I have had issues, but I have not had to contact them much.

The initial deployment process is quite easy. I've implemented Zscaler Internet Access in large, multinational corporations and recently at a company that is in 64 countries in the world. The deployment is always fairly quick. I have also worked with smaller clients, and Zscaler deployment is even easier in these cases.

Zscaler is an expensive solution, but it's worth the price. 

Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can.

My advice would be to ensure that you have a good implementer and reseller who can provide guidance. The reseller should be aligned with those who work in security and needs to be aware of anything that might need an exception that needs to be created. This will help avoid any surprises when the solution is live. The other important aspect to consider is training.

Overall, I would rate Zscaler at eight on a scale from one to ten.

It's a proxy solution, and we use it for reverse proxy, DNS security, and storage security.

The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users.

The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again.

I've been using this solution for one and a half years.

It's on Zscaler cloud.

I find Zscaler to be very stable.

It's very scalable because it's the cloud version. We have 100,000 users across all levels.

I would give technical support an eight out of ten.

Positive

We previously used Westcon-Comstor, which was on-premises, but with Zscaler, we moved to the cloud solution.

The initial setup was pretty easy. The deployment took about three months.

Our team of two members along with Zscaler's team implemented the solution.

We have seen an ROI. This is a well published product, and you get value for your money.

Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features.

Each use case is different, and you have to evaluate it and take the risk.

On a scale from one to ten, I would rate Zscaler Internet Access at nine.

In the past, I prepared a comparative stable between Zscaler and other concurrent or alternative solutions. I saw that Zscaler has a good mark in many criteria. We use Zscaler for centralized data loss prevention (DLP) for web, endpoint, and email. It also has the capacity for SD-WAN integration, threat installation, and is easy to deploy compared to other solutions.

Zscaler, by offering many solutions for workload and remote workforce connectivity, has improved our organization's productivity. It leverages AI for threat intelligence and malware detection, which enhances our security measures.

Zscaler offers a centralized DLP solution for web, endpoint, and email. It also provides SD-WAN integration and an inspection feature that inspects one hundred percent of traffic, ensuring it is secure and meets our connectivity needs.

There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls.

I have been using Zscaler Internet Access for one year now.

The stability is rated an eight out of ten.

I rate the scalability of the solution as eight or nine out of ten.

Customer service sometimes is not helpful, with long waiting times when issues arise. However, in some cases, the support team is faster and satisfactory.

Neutral

Before using Zscaler Internet Access, we used another solution, which secured us with a gateway.

I'd rate the setup nine out of ten. It is a relatively easy setup process.

We have seen measurable benefits, such as improvements in security measures and productivity. However, experiences with customer service have been mixed.

Compared to other solutions, Zscaler Internet Access is higher in cost.

Based on my experience, I recommend Zscaler Internet Access.

I'd rate the solution nine out of ten.