The cost depends on the number of licenses a customer buys. For a smaller customer, the cloud solution costs around $2300 per user per year. If you have an on-premises solution, you'll also need to license the appliance, so the cost might be similar to the cloud solution.
The pricing includes some variance in the cost of licensing, and the costs are integrated into the overall system pricing. Licensing across different tools does not show significant differences in costs.
Business Development Specialist at Wire Speed Systems`
Real User
Nov 9, 2022
Their pricing is a little bit high but it's negotiable depending on the type of client. It is approximately R6,000 per year for a user. I would rate the pricing a four out of five.
Sales Engineer at a government with 201-500 employees
Real User
Oct 4, 2022
The solution is subscription-based and depends on the number of admin users. Previously, the solution's pricing was based on the number of assets. Pricing is comparable to One Identity but is too high.
It is pretty pricey. It is not cheap. The licensing structure is not cheap. The tool is not cheap, but in the long run, it is well worth it. It is probably one of the best on the market because it is just so easy to use and easy to deploy. It gave us the ability to see what everybody was doing. It held people accountable. It gave us the accountability that we needed. I can't remember the latest price, but I know that when we originally started, it was about 20 grand or 25 grand. I can't remember what we ended up with at the end of the day, but it was pretty pricey.
Director CTO Office at a tech services company with 201-500 employees
Real User
Jun 21, 2021
I don't know what licensing costs are but I believe it's on par with other solutions when we did compare that. It may be a little more if you have many concurrent sessions needed.
Enterprise Service Desk Systems Manager at a manufacturing company with 5,001-10,000 employees
Real User
May 24, 2021
It is expensive. Performance-wise, it is pretty good, but we're less happy with the cost. Its licensing is on a yearly basis. It is also on a per-technician basis. A certain number of concurrent technicians can log in and access all the features.
BeyondTrust Remote Support is software built to help organizations gain access to and support nearly any remote computer or mobile device with a single solution. BeyondTrust Remote Support works across Windows, Mac, and Linux and gives you access and control whether a device is on or off the network.
BeyondTrust Remote Support FeaturesBeyondTrust Remote Support has many valuable key features. Some of the most useful ones include:
Remote access and control: IT administrators have the...
The cost depends on the number of licenses a customer buys. For a smaller customer, the cloud solution costs around $2300 per user per year. If you have an on-premises solution, you'll also need to license the appliance, so the cost might be similar to the cloud solution.
The pricing includes some variance in the cost of licensing, and the costs are integrated into the overall system pricing. Licensing across different tools does not show significant differences in costs.
BeyondTrust Remote Support is a very expensive product.
The cost currently according to the client is a bit high for them.
Their pricing is a little bit high but it's negotiable depending on the type of client. It is approximately R6,000 per year for a user. I would rate the pricing a four out of five.
The solution is subscription-based and depends on the number of admin users. Previously, the solution's pricing was based on the number of assets. Pricing is comparable to One Identity but is too high.
I rate Remote Support eight out of 10 for affordability. It's definitely not the cheapest product, but you get a good return on your investment.
It is pretty pricey. It is not cheap. The licensing structure is not cheap. The tool is not cheap, but in the long run, it is well worth it. It is probably one of the best on the market because it is just so easy to use and easy to deploy. It gave us the ability to see what everybody was doing. It held people accountable. It gave us the accountability that we needed. I can't remember the latest price, but I know that when we originally started, it was about 20 grand or 25 grand. I can't remember what we ended up with at the end of the day, but it was pretty pricey.
The solution is very expensive. We are billed yearly.
I don't know what licensing costs are but I believe it's on par with other solutions when we did compare that. It may be a little more if you have many concurrent sessions needed.
It is expensive. Performance-wise, it is pretty good, but we're less happy with the cost. Its licensing is on a yearly basis. It is also on a per-technician basis. A certain number of concurrent technicians can log in and access all the features.
We pay every year for the box, and there are no additional costs.
It is an expensive product, although it is secure and of high quality. I would prefer that it was more affordable.
The licensing is concurrent and we spend about $10,000. It's my understanding that there aren't any extra costs beyond just the straight licensing.