Customer Satisfaction Survey On A Tech Product

Marketing Analyst at Zoho Corporation

1 people affected

6 month project

Project Description

Customer Satisfaction Survey On A Tech Product, to understand its Quality and Performance. Made a chi square analysis to understand customer purchasing behaviours and their satisfaction levels.

Lessons Learned

Will analyse more such products

Highlights

Ahead of schedule

Under budget

Received recognition / award

Difficulties

Management had to be convinced

Products Used

ManageEngine Endpoint Central