UiPath Software and Solutions

The primary use case for UiPath is to automate tedious tasks in my organization and previous organizations. It's very friendly, offering free licensing, which makes it easy for people to learn and work with it. The ability to automate repetitive activities that take a lot of time is a significant advantage.

How has it helped my organization?

UiPath has enabled tasks to be done quickly and on schedule without human errors. It allows repetitive processes to be performed multiple times without issues, freeing human resources from tedious daily activities.

What is most valuable?

The user interface of UiPath is very easy to understand, and one does not need a technical background to learn it. The community is supportive, providing alternative solutions and quick responses. UiPath's flexibility allows for significant automation, reducing manual errors significantly. The ability to have an orchestrator to manage processes efficiently is another valuable feature.

What needs improvement?

There is a need for more videos and examples on upcoming enhancements and changes. If they can improve the OCR engine and provide more detailed documentation and multiple examples, it would be helpful for adapting to new updates.

For how long have I used the solution?

I have been using UiPath for almost nine years.

What do I think about the stability of the solution?

Stability-wise, the tool is good, however, each upgrade requires a lot of preparation, as it involves changing infrastructure and testing new capabilities.

What do I think about the scalability of the solution?

There are no scalability issues mentioned in the transcript.

How are customer service and support?

Technical support is rated seven on a scale from one to ten due to long communication cycles before getting hands-on help. However, they usually provide solutions and alternative methods that are helpful.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I previously used other RPA tools, including Blue Prism and Automation Anywhere. UiPath offers free licensing for learning, which is an advantage over other tools.

How was the initial setup?

The initial setup is straightforward. On-premises deployment involves getting the development package and deploying it. Hybrid models require coordination with others but are not complex.

What was our ROI?

While specific numbers are not provided, UiPath certainly performs well in automating repetitive tasks, which likely contributes to a positive ROI.

What's my experience with pricing, setup cost, and licensing?

Based on past experience, UiPath's pricing is moderate when compared to other tools. I rate it at seven out of ten in terms of cost.

Which other solutions did I evaluate?

Alternate solutions evaluated include Blue Prism and Automation Anywhere. Each has different strengths, but UiPath is preferred for its user-friendly interface and community support.

What other advice do I have?

I would rate UiPath seven out of ten based on my current experience. For people from both technical and non-technical backgrounds, it's a great tool due to its easy learning curve. The licensing makes it accessible for learning and development.

Which deployment model are you using for this solution?

Hybrid Cloud

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: Nov 20, 2024

UiPath Questions

Julia Miller

PeerSpot

Jan 13 2025

What needs improvement with UiPath Test Suite?

Please share with the community what you think needs improvement with UiPath Test Suite.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller

PeerSpot

Dec 24 2024

What advice do you have for others considering UiPath Process Mining?

If you were talking to someone whose organization is considering UiPath Process Mining, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Dec 24 2024

What is your primary use case for UiPath Process Mining?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Madison Sophia BennettThere are a wide variety of uses for UiPath such as: sales portal automation… more »

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Dec 24 2024

What needs improvement with UiPath Process Mining?

Please share with the community what you think needs improvement with UiPath Process Mining.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Dec 24 2024

What is your experience regarding pricing and costs for UiPath Process Mining?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

Dec 05 2024

What is your primary use case for UiPath?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Nilesh PawarStart small and then excel it is important for the Organization to increase the… more »

Johanna JancsóOur primary use of this solution, as a company, was to eliminate or at least… more »

BalkishanSinghI have been using UiPath in the healthcare area and right now, I am developing a… more »

Julia Miller

PeerSpot

Dec 02 2024

What is your experience regarding pricing and costs for UiPath?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Nilesh Pawar1. The UiPath Platform is very cheap compared to other platforms 2. You can… more »

reviewer1466193UiPath provides free community editions but that comes with limitations… more »

Edward BurrowsWe pay $3,000 per license, annually. We're using attended robots, but we will… more »

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Dec 02 2024

What needs improvement with UiPath?

Please share with the community what you think needs improvement with UiPath.

What are its weaknesses? What would you like to see changed in a future version?

Nilesh Pawar* RPA AI capabilities - UiPath is leading in this area. * UiPath should focus… more »

snahtaThese are my best 3 upgrades for the item Improved Dashboards from… more »

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Dec 02 2024

What advice do you have for others considering UiPath?

If you were talking to someone whose organization is considering UiPath, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

Nov 11 2024

What is your experience regarding pricing and costs for UiPath Orchestrator?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

Nov 11 2024

What is your primary use case for UiPath Orchestrator?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller

PeerSpot

Nov 11 2024

What needs improvement with UiPath Orchestrator?

Please share with the community what you think needs improvement with UiPath Orchestrator.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller

PeerSpot

Nov 11 2024

What advice do you have for others considering UiPath Orchestrator?

If you were talking to someone whose organization is considering UiPath Orchestrator, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 05 2024

What is your experience regarding pricing and costs for UiPath Document Understanding?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 05 2024

What is your primary use case for UiPath Document Understanding?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 05 2024

What needs improvement with UiPath Document Understanding?

Please share with the community what you think needs improvement with UiPath Document Understanding.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 05 2024

What advice do you have for others considering UiPath Document Understanding?

If you were talking to someone whose organization is considering UiPath Document Understanding, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

Oct 22 2024

What advice do you have for others considering UiPath Test Suite?

If you were talking to someone whose organization is considering UiPath Test Suite, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

Oct 22 2024

What is your experience regarding pricing and costs for UiPath Test Suite?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

Oct 22 2024

What is your primary use case for UiPath Test Suite?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

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