Acronis Cyber Protect Cloud Reviews

We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.

The user interface is the most valuable feature for me because I can manage backups and teams in one console. It is efficient, allowing control of multiple agents and other cloud workstations from a single console. 

Additionally, the centralized management feature is beneficial, as it simplifies license management and central control. AI functionality enhances malware and threat detection by summarizing vulnerabilities, providing engineers with a direct idea about what needs to be covered.

It is primarily for the backups of the company's servers and for the backup of some critical workstations.

I also use it for personal use and manage it for the clients I provide services to.

Its integrated cybersecurity capabilities have improved the security posture. Before Acronis, we used different security vendors like ESET, Avast, Avira, and Webroot. After switching to Acronis Cyber Protect Cloud, it found threats inside the systems that the previous software did not recognize. We thought we didn't have any malware, but actually, we did.

In our company, we wanted some backup copies to be in the cloud somewhere outside of our data centers and users, because of which we decided to go with Acronis Cyber Protect Cloud for the very important data for the servers in our company and to have a copy of backup, while we did not care at the time for a fast restore functionality since we wanted to only ensure that the data backup was successfully done while seeing to it that the key users of the product also get the same benefits. Our company has 10 TB of data combined from different servers and some key users within our organization to ensure that we always have a backup copy on the cloud.

I love the solution for a number of reasons. Firstly, Acronis Cyber Protect Cloud provides my company with an unlimited number of licenses and software products on the local area network, which no one in the market is offering apart from Acronis. If you buy 10 TB on the cloud, Acronis gives you free licenses on the cloud. Suppose you have an increasing number of users in your organization, and you need 12 to 15 TB on the cloud. In that case, Acronis gives you the option to have another copy on the ground, and such software on the ground is free of charge, which is beautiful and impacts the product's scalability features. The moment you decide some users to be on the cloud, it is easy, but it will take time, and it is meaningful for the product to take some time with the process. With only a click, you can have another copy for some users from the ground to the cloud.

We use the solution for backup purposes.

The solution is reliable and relatively easy to use.

We use Acronis Cyber Protect for antivirus.

It's for the whole infrastructure. It's basically for every endpoint. It's an antivirus solution.

One of my clients needed backup software, and Acronis Cyber Protect Cloud comes as an all-in-one tool. Through the policies, we can choose backups alone, backups with antivirus protection, or even enable endpoint detection and response. 

Once the policies are published, we monitor the clients in safe mode to ensure compliance and receive notifications on the web console. On the user's machine, there's no real interaction; it runs in the background unless there's a notification. Everything else is managed on the web console with extended alerts.

We can manage alerts either on the console itself or through an RMM tool.

The biggest benefit is that everything is transparent to the end-user. It just works in the cloud without any interference. However, I haven't had to test the antivirus features in a real-world scenario, so I am not sure whether it's good enough or lacking.

Acronis's update process impacted workflow efficiency:

The update process is quite efficient. They send admin alerts one day in advance when updating data centers or products. On the end-user side, everything is transparent, and updates don't impact them at all. It only affects admins, who need to be prepared in case something goes wrong. In my experience, nothing has gone wrong.

The support team is intelligent and quick to respond to any questions or difficulties.

We use the solution to back up our SBO database.

We can use the tool to set up an automated backup from our on-premises server directly to the cloud. We can schedule when we would like the backup to happen, such as after office hours. We can specify the time that we need to run the backup. The solution has a user-friendly interface.

We needed a multi-locational backup solution for our offices, factories, and various locations. Acronis Cyber Protect Cloud was a good fit because it's user-friendly for our team.

It's not 100% trouble-free, but we haven't had major issues. Sometimes there might be a patch or an update needed for the data center, but the updates are provided quickly, so the server support is good.

So, we've had some troubles with the data center.

We haven't tried the disaster recovery feature yet, and I'm not sure about their backup support. We were very comfortable with AXA. Their secondary backup was done on tape. We're still figuring out how easy it would be to do that with Acronis. Sometimes, we try to implement newer technologies, and there are challenges.