Acronis Cyber Protect Cloud Reviews

Name: Acronis Cyber Protect Cloud
Brand: Acronis
Rating: 4 (53 reviews)

4.2 out of 5

53 reviews
95% willing to recommend

120 followers

What is Acronis Cyber Protect Cloud?

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

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Acronis Cyber Protect Cloud is the #5 ranked solution in top SaaS Backup solutions and #9 ranked solution in top Cloud Backup solutions. PeerSpot users give Acronis Cyber Protect Cloud an average rating of 8.4 out of 10. Acronis Cyber Protect Cloud is most commonly compared to Veeam Data Platform: Acronis Cyber Protect Cloud vs Veeam Data Platform. Acronis Cyber Protect Cloud is popular among the large enterprise segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Acronis Cyber Protect Cloud

November 2024

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Featured reviews

Stavros Samiotis

Partner Account Manager at Interworks S.A.

The backup, the vulnerability assessment, and the anti-malware capabilities have been most impactful for data protection. Acronis approaches cybersecurity holistically, focusing on five key pillars: * Protection * Detection * Response * Recovery * Forensics It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends, including backups and deploying Malware Endpoint Detection and Response (EDR) systems alongside Security Orchestration, Automation, and Response (SOAR) systems. While it doesn't yet include features like password management or security awareness training for end-users, Acronis has announced plans to integrate those in upcoming updates.

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Vinoth Thangavelu

Head of Technology at Immensa

We use Acronis Cyber Protect for antivirus It's for the whole infrastructure. It's basically for every endpoint. It's an antivirus solution. There are a lot of benefits. We can block certain ports and USB ports for data loss prevention. We haven't had any cyberattacks. I think the signatures are…

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Aneesh Mangla

Account Manager and Marketing Executive at Computer Ware (India) Pvt. Ltd.

I recommend Acronis Cyber Protect Cloud for individual users and enterprises as well. They protect the data in addition to backup. It is an advantageous feature for enterprises. In an enterprise setting, the usual challenge lies in managing multiple OEMs for different solutions, such as Symantec and Veeam, leading to many dashboards and complexities in vendor management. The wonderful aspect of Acronis is that they deliver all the components, from data backup to security, through a single agent. Whether online file storage, notarizing files, or disaster recovery options like Cloud Instant or bare metal recovery, they offer all essential functionality. They now provide EDR, antivirus, and remote support services as well. It is becoming a one-stop solution to manage a variety of IT needs for end customers. I rate it a nine out of ten. I am very satisfied with the product and have no issues. However, there is always room for improvement.

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Acronis Cyber Protect Cloud mindshare

Product category:

As of November 2024, the mindshare of Acronis Cyber Protect Cloud in the Cloud Backup category stands at 1.6%, down from 1.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Backup

Key learnings from peers

Valuable Features

The most valuable features of Acronis Cyber Protect Cloud are its anti-ransomware solution, fast backup recovery, easy-to-use portal, instant recovery, ransomware protection, active protection feature, file-sharing feature, reliability, scalability, security, user-friendly interface, essential cybersecurity features, active protection for combating ransomware attacks, and usability.

Users like the unique features like continuing where you left off, easy setup, great technical support, disaster recovery and security in one dashboard, vendor agnosticism, backup functionality, stability, pricing, ease of management, integration with multiple modules, backup and recovery features, incremental backups for up-to-date information, detailed knowledge base articles for troubleshooting, and automation capabilities.

"The solution is reliable and relatively easy to use."
"We can block certain ports and USB ports for data loss prevention."
"Disaster recovery is good."

Room for Improvement

Improvements needed for Acronis Cyber Protect Cloud include integrating the solution with Storage Area Network (SAN), enhancing pricing policies, adding system protection and vulnerability assessment as additional features, enabling offline backups with automatic cloud upload, and providing more training to leverage unused features.

Users would like to see the product implementing a unified dashboard for backup status monitoring, including Hyper-V replication feature, improving agent stability, enabling remote restore capability, enhancing reporting, reducing updates and patches, improving antivirus detection rates and EDR features, adding more DLP functionality, optimizing existing functions, improving licensing costs, integrating with SIEM solutions, addressing compatibility issues, and enhancing user-friendliness and server performance.

"We are forced to purchase space in Acronis' private cloud, which is expensive."
"Some proactive alerts or emails are not currently available."
"The solution is expensive."

ROI

The solution has proven to be financially beneficial for users.

Pricing

The pricing and licensing experience for Acronis Cyber Protect Cloud varies among reviewers. Some find the monthly licensing model moderately priced, while others consider the licensing cost to be very high. The cost depends on factors such as storage size and number of endpoints.

There are additional costs attached to the standard license, but there are no additional fees beyond the licensing fees.

"Acronis Cyber Protect Cloud is an expensive solution."
"It is good value for money."
"The solution is a bit expensive, but it's worth the price."

Popular Use Cases

The primary use case of Acronis Cyber Protect Cloud is to provide backup and recovery solutions for various types of data and systems. It is used by midsize organizations as a secondary backup option, with the primary backup typically stored on-premise and the secondary backup in the cloud.

The solution offers a single console and agent, as well as email protection and patch management features. It can back up on-premise workloads, virtual machines, physical servers, and applications such as Microsoft 365 and Microsoft Exchange.

Acronis Cyber Protect Cloud supports multiple operating systems, including Windows Server, Linux, and Mac. Users often back up their data to a local NAS device before transferring it to the cloud or other storage options.

The solution is primarily used for backup and recovery purposes, with a focus on data loss prevention and ensuring data integrity during migrations or transitions between different cloud environments.

Service and Support

The technical support team is responsive and provides assistance within a short time frame. They are helpful and quick, and walk users through the steps to resolve their issues.

However, there have been instances where minor errors took longer to fix, causing some users to fall out of SLA.

Deployment

The initial setup process is generally straightforward and can be completed in a few minutes to thirty minutes. However, for proper deployment and setup, it may take two or more days.

The deployment process itself takes two to three days, depending on the customer's databases.

Onboarding devices to the solution can also take some time.

Scalability

Acronis Cyber Protect Cloud is highly praised for its scalability. The product is described as being able to handle various numbers of end users. It is also mentioned that the solution can easily accommodate an increasing number of devices, with clients starting from as few as five devices and scaling up to twenty, thirty, or even fifty.

The ability to scale is seamless, with the ability to push the agent to any new device directly from the portal. The solution is described as being able to handle different types of devices, such as laptops, physical servers, virtual machines, hosts, and even Office 365.

Stability

The stability of Acronis Cyber Protect Cloud is highly rated. Users have reported no issues, performance drops, crashes, bugs, or glitches. The solution is described as stable, reliable, and extensively used. The Acronis team consistently releases updates to fix vulnerabilities, ensuring the stability of the tool.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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