Alibaba Cloud is a leading provider of cloud computing services, offering a range of solutions that include ECS, database service, and AI data analysis. Known for its cost-effectiveness, high security, flexibility, and strong infrastructure, it is particularly popular in Asia.



| Product | Mindshare (%) |
|---|---|
| Alibaba Cloud | 6.0% |
| Amazon AWS | 16.1% |
| Akamai Connected Cloud (Linode) | 9.2% |
| Other | 68.7% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Infrastructure as a Service Clouds (IaaS) | Apr 28, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Apr 28, 2026 | Download |
| Comparison | Alibaba Cloud vs Microsoft Azure | Apr 28, 2026 | Download |
| Comparison | Alibaba Cloud vs Amazon AWS | Apr 28, 2026 | Download |
| Comparison | Alibaba Cloud vs Google Cloud | Apr 28, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Amazon AWS | 4.2 | 16.1% | 93% | 258 interviewsAdd to research |
| Microsoft Azure | 4.2 | 9.0% | 95% | 324 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 160 |
| Midsize Enterprise | 66 |
| Large Enterprise | 297 |
With a wide array of offerings, Alibaba Cloud facilitates businesses by providing essential services such as virtualization, storage, and effective communication between servers. It is recognized for its competitive pricing and comprehensive security features, ensuring data protection and compliance. Users appreciate its user-friendly nature and adaptability, allowing seamless integration within existing infrastructures. Despite these advantages, there are areas for improvement like SDKs, APIs for pricing, and enhancing customer service to reduce frustration caused by language barriers. The platform is perceived as less user-friendly compared to competitors such as Azure and Huawei, with concerns about design complexity, high latency, and pricing issues, especially for users outside China.
What are the key features of Alibaba Cloud?In industries such as finance, e-commerce, and technology, Alibaba Cloud is utilized for application deployment, infrastructure provisioning, and managing ECS, load balancers, and databases. Companies leverage its cloud-based VMs, storage solutions, and AI/ML workloads to transition from physical servers, support digitization efforts in regions like Africa, and offer platforms for accessing cloud services. Business operations scale efficiently, enabling data analytics and application development without managing underlying infrastructure.
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| Author info | Rating | Review Summary |
|---|---|---|
| Site Reliability Engineer at EPAM Systems | 4.0 | I used Alibaba Cloud for deploying a product with multiple services like servers and databases, but found its support frustrating due to language barriers. While the services are comparable to AWS, the support significantly impacts the user experience. |
| Chief Executive Officer at PT. Indo Mindstorm Wizzard | 4.0 | I use Alibaba Cloud primarily for its infrastructure services, customizing hardware specifications like CPU and RAM. Unlike AWS, Alibaba focuses more on infrastructure, collaborating with application providers to offer a wide range of services. |
| Chief Marketing Officer at Soft Intelligence | 3.0 | We utilize Alibaba Cloud for application development, valuing its ECS feature. However, the user experience needs improvement. It's more economical than AWS, despite AWS's strong regional presence. Alibaba Cloud could benefit from increased partner networks and brand awareness. |
| Senior Software Developer at HaloCheck Sdn Bhd | 4.0 | I chose Alibaba Cloud for its lower costs and good support, which meet our company's security needs. Although the user interface could be improved, switching from Huawei has provided a return on investment. |
| Full Stack Software Engineer at Collabera Philippines | 4.5 | We use Alibaba Cloud for deploying applications without managing the underlying platform, which allows us to focus on core business. However, customer service can be inefficient due to our technology's roots with Alipay. Overall, it's a great technology. |
| CEO at Comercio Limited | 4.5 | We're focused on using Alibaba Cloud to drive digitization in Africa, onboarding businesses to scale across markets. Its useful features include easy setup and stability, but it benefits small and medium organizations best. We're still assessing its ROI. |
| Associate Technical Manager at a computer software company with 11-50 employees | 3.5 | I integrate Alibaba Cloud, finding it affordable with good database and VM services. However, its support, SDKs, and APIs require significant improvement, and stability is a concern for 24/7 operations, leading to my 7/10 rating. |
| Data Engineer at Astra Welab Digital Arta | 4.0 | I utilize Alibaba Cloud for its AI features in data analysis. However, I find its email system and pricing need improvement. It's complex and better for developers, while Google Cloud is more user-friendly. Overall, it helps save money. |