ARCON Privileged Access Management Reviews

Name: ARCON Privileged Access Management
Brand: ARCON
Rating: 3.9 (35 reviews)

Vendor: ARCON

3.9 out of 5

35 reviews
89% willing to recommend

256 followers

What is ARCON Privileged Access Management?

ARCON PAM is a full blown Privileged Access Management solution. It has a robust password vaulting technology that comes with AES- 256 Database encryption. Dual Factor Authentication, 4Eye Authentication functionalities and Granular Access Control enables an enterprise to block any unauthorized access attempt to critical information assets. All access is based on “Need to know” and “Need to do” basis. It has the largest connector stack. Its Single Sign On enables seamless access to a host of devices with just a single click.

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ARCON Privileged Access Management is the #8 ranked solution in top Privileged Access Management (PAM) solutions. PeerSpot users give ARCON Privileged Access Management an average rating of 7.8 out of 10. Based on the analysis of the 35 most recent ARCON Privileged Access Management reviews, the overall sentiment is positive, with a sentiment score of 7.5. ARCON Privileged Access Management is most commonly compared to CyberArk Privileged Access Manager: ARCON Privileged Access Management vs CyberArk Privileged Access Manager. ARCON Privileged Access Management is popular among the midsize enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 63% of all views.

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ARCON Privileged Access Management

November 2024

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Featured reviews

SarojMohapatra

Zonal Credit Head at ICICIBANK Ltd

Some options are required in the tool, especially to help in scenarios where if a user's ID gets locked, that person cannot unlock the ID from ARCON Privileged Access Management. Even the technical team in my company cannot unlock any locked ID with the help of the tool. Even if there is an admin password, ARCON Privileged Access Management releases it using its functionalities, allowing users to generate a password during an emergency. If an ID gets locked, the tool cannot unlock it, making it an area where improvements are required.

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ArjitYadav

SME for Cybersecurity at Locuz Enterprise Solutions Ltd

The solution could be more stable as we've encountered bugs and issues. I'd also suggest adding a browser isolation feature to prevent cache storage on endpoints and mitigate cache-based attacks. This could be crucial as many attacks originate from browsers. In future releases, I would like to see AI features added. It would be beneficial for tasks like detecting malicious activity during sessions, enhancing response capabilities, and providing hunting queries for log analysis.

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PRAVINKHISMATRAO

Assistant Vice President at Metropolitan Stock Exchange of India Ltd.

We have used ARCON Privileged Access Management for recording videos of user actions taken after logging into systems. Around thirty people, including network engineers, server engineers, and application engineers, use it in the company There hasn't been a notable financial benefit for our…

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ARCON Privileged Access Management mindshare

As of November 2024, the mindshare of ARCON Privileged Access Management in the Privileged Access Management (PAM) category stands at 4.1%, down from 4.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Privileged Access Management (PAM)

Key learnings from peers

Last updated Nov 7, 2024

Valuable Features

ARCON Privileged Access Management is valued for session recording, including video capture and command logging, enhancing compliance and auditing. The password vault securely stores and manages credentials without revealing them to users. Its user-friendly interface facilitates easy administration. Features like dual authentication, automated password changes, remote monitoring, and security controls enhance its capability. The robust management interface and analytics assist organizations in managing privileged access efficiently.

"The technical support is excellent."
"Recording all videos of commands entered into devices is highly valuable."
"By manually keeping the user logs, we can understand and manage all the operationalized tasks."

Room for Improvement

ARCON Privileged Access Management needs improvement in browser compatibility beyond Internet Explorer, should support SQL Always On, and enhance dashboard and reporting functionalities. Users request better support, system performance, and stability. There is a need for improved integration with external applications and APIs. Password management features could be more robust. Expanding video log functionalities and user-friendly navigation would benefit users, as would enhancements in cybersecurity measures like AI for threat detection and cache isolation.

"There is often a slow response when logging into routers, switches, or servers compared to direct access."
"Scalability could be improved."
"I suggest implementing password rotation for service-based accounts, as that should be included."

ROI

Organizations using ARCON Privileged Access Management have noticed improvements in usability and efficiency, eliminating wasted man-hours traditionally required for compliance tasks. The implementation enhances security for critical infrastructure, with features like recording and auditing reducing the risk of illegal activities, thus saving time and money. While specific ROI figures are not consistently measured, users perceive value in terms of simplified operations and indirect cost savings, despite a lack of direct pricing involvement.

Pricing

ARCON Privileged Access Management offers cost-effective pricing and flexible licensing, making it a competitive solution for enterprises. Customers report that its pricing is lower than many competitors, with a simple, user-based or device-based licensing model. Pricing provides good value for money, accommodating varying needs without hidden costs. The India-based company's aggressive pricing strategy appeals to businesses seeking a straightforward and economical solution for managing privileged access.

"The solution’s pricing is neither cheap nor expensive."
"ARCON Privileged Access Management's pricing is reasonable."
"We have a subscription to use this solution."

Popular Use Cases

Organizations primarily use ARCON Privileged Access Management for privileged access control, monitoring, and compliance. It is implemented to manage administrator access across various platforms and infrastructure. ARCON secures data, logs user actions, and prevents unauthorized access. It supports remote access, password vaulting, and real-time session management. Usage spans multiple industries, including healthcare and banking, addressing compliance and security needs by protecting sensitive data from malicious activities and ensuring secure connectivity.

Service and Support

ARCON Privileged Access Management support team receives mixed feedback. Many users acknowledge their quick response and 24/7 availability, praising their technical proficiency. Others report delays, especially with new integrations and specific features. Some users are satisfied with frequent updates and direct communication, while others encounter slow response times and unresolved issues. The support personnel are often reported as knowledgeable and helpful, though improvements in response time and prioritization are needed.

Deployment

Users experienced a straightforward initial setup with ARCON Privileged Access Management. Implementation was often completed quickly, sometimes assisted by internal or external teams. Many users found it easy to manage with minimal complexity, while some encountered challenges due to network dependencies or specific features. Training and documentation were sometimes required. Setup duration varied greatly, with smaller networks achieving rapid deployment, while larger environments needed more planning and resources. Some technical aspects occasionally posed difficulties.

Scalability

ARCON Privileged Access Management is described as having strong scalability by many users and organizations, who report successful expansion and capacity to scale up infrastructure, users, and servers without significant issues. The transition from on-premise to cloud has been seamless, although larger enterprises may face security and complexity challenges. Scalability is noted to depend on internal hardware, with some users experiencing improved update frequencies and compatibility with additional infrastructure and services.

Stability

ARCON Privileged Access Management exhibits high stability. Users report minimal issues, often resolved quickly. Some connectivity and database maintenance problems were noted, but these did not majorly impact usage. The system's high-availability setup limits downtime and most users rate stability between seven to nine out of ten. Frequent updates enhance performance and security, though integration with proprietary systems can be challenging. Stability has been consistent over several years, especially appreciated by financial institutions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

63%

Computer Software Company

Financial Services Firm

Government

Retailer

Real Estate/Law Firm

Manufacturing Company

Healthcare Company

Recreational Facilities/Services Company

Media Company

Insurance Company

University

Comms Service Provider

Non Profit

Transportation Company

Energy/Utilities Company

Construction Company

Wholesaler/Distributor

Outsourcing Company

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Learn more about ARCON Privileged Access Management

The Solution enables an enterprise to monitor and analyze advanced threats in a real time. It has the best-in-class real-time threat analytics. It provides comprehensive audit trails and session recordings to ensure that all activities are tracked and these logs are encrypted and separately stored creating a legal hold.

Further, it has a highly scalable architecture that easily integrates with Third Party SIEM Solutions. It also supports cloud environment.

ARCON PAM is full-functionality solution at the most optimum pricing. More than 250 global enterprises spanning wide-ranging industries such as Banking, Financial Services and Insurance (BFSI), Government Organizations, Media, Health Care, and Fintech have deployed ARCON PAM as of today.

While the company continues to be a leader in India and the Middle East, it has gained a solid traction in Africa and APAC market thanks to its well-distributed global channel network and strong industry reputation it enjoys in the cyber security domain.

ARCON Privileged Access Management was previously known as ARCON ARCOS, ARCON PAM.