ARCON Privileged Access Management Reviews

Name: ARCON Privileged Access Management
Brand: ARCON
Rating: 4 (34 reviews)

Vendor: ARCON

3.9 out of 5

34 reviews
88% willing to recommend

255 followers

What is ARCON Privileged Access Management?

ARCON PAM is a full blown Privileged Access Management solution. It has a robust password vaulting technology that comes with AES- 256 Database encryption. Dual Factor Authentication, 4Eye Authentication functionalities and Granular Access Control enables an enterprise to block any unauthorized access attempt to critical information assets. All access is based on “Need to know” and “Need to do” basis. It has the largest connector stack. Its Single Sign On enables seamless access to a host of devices with just a single click.

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ARCON Privileged Access Management is the #8 ranked solution in top Privileged Access Management (PAM) solutions. PeerSpot users give ARCON Privileged Access Management an average rating of 7.8 out of 10. Based on the analysis of the 34 most recent ARCON Privileged Access Management reviews, the overall sentiment is positive, with a sentiment score of 7.3. (Among the highest in the category). ARCON Privileged Access Management is most commonly compared to Cisco Identity Services Engine (ISE): ARCON Privileged Access Management vs Cisco Identity Services Engine (ISE). ARCON Privileged Access Management is popular among the midsize enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 62% of all views.

Buyer's Guide

ARCON Privileged Access Management

November 2024

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Featured reviews

SarojMohapatra

Zonal Credit Head at ICICIBANK Ltd

I use the solution in my company since the product is very good. In one of the use cases attached to the solution, I remember that an ID got locked after being unable to unlock the ID three or four times as per company policy. As per the organization's policy, if you try to run a password three or…

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ArjitYadav

SME for Cybersecurity at Locuz Enterprise Solutions Ltd

ARCON can be used to protect privileged entities by granting access via remote RDP, SSH, or recorded systems. Any activity on the server, endpoint, or network device is recorded for compliance. Traffic is routed through a gateway, which enhances security by not requiring many open ports. This…

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Faares Shaikh

PAM Consultant at ProNoesis

The most effective features of ARCON PAM for securing privileged access are password rotation and password vaulting. Password vaulting ensures secure storage and monitoring of privileged passwords. Additionally, the solution offers an arch and light environment tailored specifically to client requirements, which enhances security without unnecessary complexity. The session management and monitoring capabilities of ARCON PAM greatly impact security posture. For instance, in banking environments in India, session monitoring helps provide detailed logs and even video recordings of user sessions. This ensures transparency and accountability and allows organizations to detect any unexpected activities or unauthorized access. The user interface of ARCON PAM is generally user-friendly, but it requires some training for users to get accustomed to it. Basic instructions are provided for logging in and using features like multi-factor authentication. However, additional guidance may be needed for users who are not familiar with the system, as they might encounter simple issues that require clarification. I would recommend ARCON PAM primarily for small to medium-sized organizations across various industries such as banking, insurance, finance, and healthcare. While it can also scale for larger organizations, it is particularly well-suited for medium-sized companies. Compared to other solutions like CyberArk, ARCON PAM offers similar capabilities at a more affordable price point which makes it a cost-effective choice for organizations with limited budgets or specific deployment requirements. Overall, I would rate ARCON PAM as an eight out of ten. To make it a ten out of ten, they should focus on enhancing the user interface to make it more intuitive and user-friendly. Additionally, reducing dependency on specific browsers and versions would improve flexibility and ease of deployment for clients.

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ARCON Privileged Access Management mindshare

As of November 2024, the mindshare of ARCON Privileged Access Management in the Privileged Access Management (PAM) category stands at 4.1%, down from 4.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Privileged Access Management (PAM)

Key learnings from peers

Last updated Nov 1, 2024

Valuable Features

Session recording and compliance are crucial features of ARCON Privileged Access Management valued by users for auditing purposes. Password vaulting ensures secure access without revealing credentials. Automatic password updates and dual-factor authentication enhance security. User-friendly interface, automation, and session monitoring support ease of management. Users appreciate command-logging, video capture, and robust access controls. Compliance with industry regulations and the agility to adapt are significant strengths. The intuitive design improves usage efficiency.

"By manually keeping the user logs, we can understand and manage all the operationalized tasks."
"The session management capabilities are helpful. The session recording feature for system handling is good. It also eliminates the need to open many ports for end-users, simplifying access."
"The product's deployment phase was easy."

Room for Improvement

ARCON Privileged Access Management needs improvement in browser compatibility, requiring support beyond Internet Explorer. Users experience challenges with dashboarding and user behavior analytics, noting a lack of APIs for integrations and issues with SQL Always On platform compatibility. Users request enhanced technical support, video log improvements, password management enhancements, smoother cloud integration, and a user-friendly interface. Performance optimization and a transparent licensing mechanism require attention. Notification features and user orientation are necessary for ease of use.

"I suggest implementing password rotation for service-based accounts, as that should be included."
"I'd also suggest adding a browser isolation feature to prevent cache storage on endpoints and mitigate cache-based attacks."
"If an ID gets locked, the tool cannot unlock it, making it an area where improvements are required."

ROI

Users have not quantified ROI for ARCON Privileged Access Management. They highlight quality improvements, emphasizing reduced man-hours and streamlined operations. Although ROI is unmeasured, the system enhances usability and simplifies processes. It indirectly saves money by securing critical infrastructure, with features that deter suspicious activities, thus conserving resources. Specific ROI details and pricing are not available, and some users are not directly involved in financial assessments.

Pricing

ARCON Privileged Access Management offers competitive and flexible pricing, deemed cost-effective by users. Licensing models are user-based and device-based, simplifying management. Users find the solution economical compared to market alternatives, highlighting its affordability and good value for money. Licensing does not limit target servers and integrates several devices and administrators seamlessly. The pricing structure supports various configurations, offering adaptability for different organizational needs while being a financially viable choice for enterprises.

"The solution’s pricing is neither cheap nor expensive."
"ARCON Privileged Access Management's pricing is reasonable."
"We have a subscription to use this solution."

Popular Use Cases

Organizations primarily use ARCON Privileged Access Management for controlling and monitoring privileged access. They implement it to manage server access, record changes for compliance, and protect critical resources. Many use it for managing databases, multi-platform networks, and ensuring security across IT infrastructure. ARCON secures access to sensitive data, ensuring auditability and password vaulting, and offers dynamic and fixed access control. It supports remote access, session logging, and just-in-time access to privileged systems.

Service and Support

ARCON Privileged Access Management's customer service and support receive mixed feedback. Many find the service prompt, professional, and readily available, offering 24/7 assistance for immediate issues. However, there are mentions of room for improvement, particularly in response times and new feature integrations. Users often appreciate the quick resolution of regular technical issues but note delays for more complex implementations, sometimes needing management involvement for a timely response.

Deployment

ARCON Privileged Access Management's initial setup is often described as straightforward and user-friendly, with integration possible across OS, databases, and network devices without connectors. Deployments are typically quick, though complexity can increase with larger networks or specific requirements. Training and support from internal IT or professional services aid in easing deployment. Some experience challenges, especially with databases, but many find it uncomplicated and efficient once configured.

Scalability

ARCON Privileged Access Management appears scalable according to many users, handling numerous users and devices smoothly. Patches address needs, and hardware requirements influence performance. Transitions from on-premise to cloud are reportedly seamless, with no significant issues. Some users faced challenges with log storage and clarity on licensing. While scalability concerns arise for extensive environments and security needs, many customers, including banks and government entities, find it effective, though large-scale implementation can be challenging.

Stability

Users report that ARCON Privileged Access Management is largely stable, with no major issues in recent years. Some mention connectivity and password management concerns but highlight improvement after updates. High stability ratings are common, often seven to nine out of ten. Companies appreciate ARCON's reliability in high-availability setups. Instances of disconnection have occurred, yet overall performance is deemed good. Integration with new environments is seen as an area for enhancement. Maintenance is sometimes necessary but manageable.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ARCON Privileged Access Management Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

62%

Computer Software Company

Financial Services Firm

Retailer

Government

Healthcare Company

Real Estate/Law Firm

Manufacturing Company

Recreational Facilities/Services Company

University

Media Company

Insurance Company

Comms Service Provider

Non Profit

Construction Company

Transportation Company

Wholesaler/Distributor

Energy/Utilities Company

Outsourcing Company

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Learn more about ARCON Privileged Access Management

The Solution enables an enterprise to monitor and analyze advanced threats in a real time. It has the best-in-class real-time threat analytics. It provides comprehensive audit trails and session recordings to ensure that all activities are tracked and these logs are encrypted and separately stored creating a legal hold.

Further, it has a highly scalable architecture that easily integrates with Third Party SIEM Solutions. It also supports cloud environment.

ARCON PAM is full-functionality solution at the most optimum pricing. More than 250 global enterprises spanning wide-ranging industries such as Banking, Financial Services and Insurance (BFSI), Government Organizations, Media, Health Care, and Fintech have deployed ARCON PAM as of today.

While the company continues to be a leader in India and the Middle East, it has gained a solid traction in Africa and APAC market thanks to its well-distributed global channel network and strong industry reputation it enjoys in the cyber security domain.

ARCON Privileged Access Management was previously known as ARCON ARCOS, ARCON PAM.