Auvik Network Management (ANM) Reviews

Name: Auvik Network Management (ANM)
Brand: Auvik
Rating: 4.4 (186 reviews)

Vendor: Auvik

4.4 out of 5

186 reviews
99% willing to recommend

227 followers

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What is Auvik Network Management (ANM)?

Auvik is a network management software that provides real-time visibility and control over network infrastructure.

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Auvik Network Management (ANM) is the #2 ranked solution in best Network Monitoring Tools, #2 ranked solution in Network Traffic Analysis tools, #3 ranked solution in Infrastructure Monitoring tools, #3 ranked solution in top Network Troubleshooting solutions, and #3 ranked solution in top Cloud Monitoring Software. PeerSpot users give Auvik Network Management (ANM) an average rating of 8.8 out of 10. Auvik Network Management (ANM) is most commonly compared to Datadog: Auvik Network Management (ANM) vs Datadog. Auvik Network Management (ANM) is popular among the small business segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Buyer's Guide

Auvik Network Management (ANM)

January 2025

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Featured reviews

Jeremy Campbell

IT Manager at Seyer Industries

The network flow piece is the most useful. We can identify the busiest parts of the network based on the reporting from the switches about what is utilizing the most bandwidth on specific switch ports. I can narrow down which segments of the network might be having issues. Auvik has everything I need in one place. I don't feel like I need other modules to use the product. In the past, we had about five different pieces of software, none of which did anything like what Auvik does. It provides a whole network map breaking down all the connections and ports so that you can drill down. I had nothing like that in the past that let me track everything. It has helped to see the state of my network at any time. I like Auvik's cloud-based solution. I prefer to have a collector that pulls all the information and sends it up to the cloud so that I can access that from basically anywhere. It's all multifactor authentication, so I don't have to worry about people hacking that. At the same time, I also love that I don't have to tie up computing resources here in my data center locally. I like that better than setting up something that collects it on-premises. Then I have to back that up somewhere. It creates a larger overhead to maintain. I love the network visualization because drawing the network out in Visio was becoming almost impossible because of our network's size. The ability to show a dynamic, updated view of our network has been a huge help. I enjoy that because you can drill down into visualization and focus on different segments of your network

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Craig Wardman

Automation & Project Manager at a tech services company with 11-50 employees

The ease of setup is one of its most valuable aspects. The visibility and topology diagrams are great. The dashboarding is quite useful. Its integration with ConnectWise has been the most beneficial for managing our network performance. Auvik is a bit of a capturing tool. For us, we can highlight the high-level elements and problems. Our network is relatively secure, so we haven't actually used it for alerting. However, it is there as a preventative and monitoring measure more than anything else. The interface is great once the configuration is done. We do get a real-time picture of our network. The visibility we get is around 95%, with the remaining 5% our fault, based on the way we're set up. The solution has helped decrease our mean time to resolution. However, it varies, depending upon the severity, for example. It's reducing any networking tickets time to resolution somewhat. For example, we are moving some clients from one subnet to another, and in those circumstances, it's taking half the time for us to do that in a process way. If it's purely network monitoring, it's absolutely brilliant. It shows ups and downs, and provides a lot more information than you generally need. However, since we know it provides a lot more information, we use it for lots of different things. It reduced our mean time to resolution by 20% to 30% across the board. For our second line, third line, our network teams, it has increased productivity and reduced time source solutions by about 10% to 15%.

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Jonathon Marshall

Principal Engineer at Computex Technology Solutions

They allow for integrations into their platform via API with PSA tools like ConnectWise Manage and ConnectWise Automate. They have a lot of add-on integration and plug-ins for a lot of the big names and IT RMM stacks commonly used in my industry space. These integrations are absolutely valuable. With the integrations into ConnectWise, we are able to automatically create and close tickets across systems. As alerts and new information comes into Auvik, when an issue or a trigger that was alarmed has been resolved, and it detects that it has gone away, based on our threshold, it can talk back to our ticketing system and auto-close it and send a notification. It's phenomenal. You don't have to wait on an email to go to another email, and then that email creates a ticket. It's very useful. The network visualization is great in terms of overall intuitiveness. They couldn't do any more than doing a coloring book with pop-up pictures and coloring stuff. They made it easy for you to know where to look. They guide you to the right place. I always use the term Windows 85 just because they tried to simplify it so much and make it so easy that it became difficult for people because they are used to doing more steps. They're like, "Wait, that can't be right. That's all I had to do? There have to be more steps." Some of the things are hidden in plain sight, but when you find it once, you're good. The diagrams and the groupings of the sections are very down and out. Like Merkle Tree, they are easy to navigate, and then, they have a lot of cross-referencing hooks inside those sections of the UI that lead you back to the next expected place you'd want to go after making a change in that section. It's nice.

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Auvik Network Management (ANM) mindshare

Product category:

As of January 2025, the mindshare of Auvik Network Management (ANM) in the Network Monitoring Software category stands at 1.1%, down from 1.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerAnalyst reports

Type	Title	Date
Category	Network Monitoring Software	Jan 15, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 15, 2025	Download
Comparison	Auvik Network Management (ANM) vs Zabbix	Jan 15, 2025	Download
Comparison	Auvik Network Management (ANM) vs Datadog	Jan 15, 2025	Download
Comparison	Auvik Network Management (ANM) vs SolarWinds NPM	Jan 15, 2025	Download

Title	Rating	Mindshare	Recommending
Datadog	4.3	4.2%	96%	186 interviews Add to research
Zabbix	4.1	11.5%	95%	103 interviews Add to research

Valuable Features

Auvik Network Management's most valuable features include real-time network mapping, user-friendly interface, remote access, automated backups, and comprehensive network monitoring and alerting. Its ease of use allows rapid deployment without extensive training, enhancing network visibility and troubleshooting efficiency. Features like TrafficInsights and configuration comparison streamline operations, while integration with other platforms supports seamless network management. The system's intuitive nature saves time and reduces mean time to resolution, improving productivity and network security.

"Auvik Network Management is user-friendly and intuitive."
"Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks."
"The quality and speed of Auvik's customer support were excellent."

Room for Improvement

Reporting and alerting need enhancement, and the reporting feature is a particular pain point due to lack of customization and accuracy. The interface is sometimes non-intuitive and sluggish, challenging for users to navigate. Integrations with other applications, including firewalls and ticketing systems, could greatly improve. The network map's performance and manual customization need work. More flexibility in monitoring features, error messages, and real-time notifications would be valuable. Improved device integration, especially for Ubiquiti, is desired.

"The customer service and support are rated as six out of ten. Although the support is good, resolving time takes longer than expected, especially for major issues that require escalation."
"The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details."
"The cost was high."

ROI

Auvik Network Management enhances efficiency by automating network operations, resulting in time savings and reduced mean time to resolution by significant percentages. Users experience quick implementation with immediate visibility into their networks, leading to fewer outages and better cost-effectiveness. Auvik's platform consolidation saves time on maintenance and monitoring tasks, boosting productivity. Users report enhanced security and proactive issue resolution, providing a substantial increase in value and financial savings over previous solutions.

Pricing

Auvik Network Management is known for its per-device pricing structure, charging primarily for network devices like switches, routers, and firewalls while offering complimentary monitoring for devices such as servers, workstations, and printers. While pricing can be higher than alternatives, enterprises appreciate the value-added features and flexible billing. Costs tend to decrease with volume discounts, making it more economical for larger device counts. Users find the pricing reasonable when considering Auvik's robust capabilities and additional non-billable devices.

"The tool's pricing is reasonable."
"Auvik is expensive, but given how much we use it and how many hours it is saving over the year, it is justified."
"For us, it has been good. I do not get too much into the pricing side. We are an MSP, so we have a number of clients, and we are utilizing Auvik as a way for us to be able to better manage and support our clients. The more clients we bring into Auvik, the better the pricing, so we have been happy with how it is."

Popular Use Cases

Auvik Network Management enables multinational organizations to gain insights into network operations through centralized control and monitoring. It offers visibility, alerts, and device management across various sites, aiding in troubleshooting and configuration management. With features like real-time monitoring, automated backups, and network mapping, users manage firewalls, switches, and connectivity issues efficiently. ANM integrates into ticketing systems and provides alerts, benefiting managed service providers by ensuring seamless network operations for multiple clients.

Service and Support

Auvik Network Management customer service and support are generally responsive and helpful, with quick answers and technical expertise. Users note occasional delays in escalations and wish for more proactive communication. While many appreciate the knowledgeable team and effective problem-solving, some express frustration with slow response times or limited phone support. Documentation is valued, but some suggest improvements. Overall, experiences vary, with rating scores frequently between seven and ten.

Deployment

ANM's initial setup is known for its simplicity and efficiency. Users highlight the ease of deployment, which often involves installing a collector and entering credentials. Many appreciate the streamlined process, reporting it takes less than an hour to a few days, depending on network complexity. The setup is cloud-based, minimizing maintenance requirements. ANM's automated network mapping and documentation are frequently praised, helping users quickly achieve network visibility and reduce setup time compared to other tools.

Scalability

Auvik Network Management is praised for easy scalability, supporting various network sizes from small businesses to enterprises monitoring thousands of devices. Users highlight its cloud-based deployment's efficiency and adaptability. While generally effective, some caution about potential limitations with large, complex environments. Nevertheless, many find it handles their scaling needs effortlessly, making it suitable for multi-site and geographically dispersed organizations.

Stability

Auvik Network Management is praised for its stability, with many reporting consistent uptime and minimal disruptions. Scheduled maintenance is well-communicated, usually occurring during off-peak hours. Instances of downtime are rare and quickly resolved. Users appreciate the platform's reliability, noting it as superior to previous solutions used. Occasional slowdowns are mentioned, but they do not significantly impact functionality. Reports indicate Auvik is responsive and stable, earning high ratings for performance and reliability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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