Auvik Network Management (ANM) vs Centreon comparison

Auvik Network Management (ANM)

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Executive SummaryUpdated on Jan 12, 2025

Auvik Network Management and Centreon compete in network monitoring and management solutions. Auvik shines with its automated network mapping and alert systems, while Centreon impresses with its customization and integration flexibility, making both platforms standout choices in their respective strengths.

Features: Centreon offers comprehensive monitoring, alerting, and customizable dashboards, providing flexibility in data visualization and integration with third-party modules. Users appreciate its ability to seamlessly add to infrastructure. Auvik excels in network mapping through automated discovery and provides critical traffic insights. Its remote accessibility and real-time topology updates are noteworthy, supporting effortless management of network devices.

Room for Improvement: Centreon could benefit from enhanced reporting features, more third-party integrations, and improved scalability. Users desire better API functionalities and UI enhancements, including 3D map options. Auvik users seek more accurate device mapping and integration with certain third-party solutions. Its pricing model and configuration customizability also draw critiques, alongside occasional false positives in notifications.

Ease of Deployment and Customer Service: Centreon provides versatile deployment with on-premises and hybrid solutions but has limited customer service hours during European business times. Some users note a need for more flexible support options. Auvik, being cloud-native, primarily focuses on public cloud deployments with options for hybrid configurations. It is praised for being straightforward to deploy, with generally well-received customer support, though extended support hours are sometimes desired.

Pricing and ROI: Centreon’s open-source model attracts cost-conscious organizations, offering competitive pricing with significant ROI benefits through efficient alerts and monitoring. In contrast, Auvik's tiered pricing, charging per network device, can be costly. Despite the expenses, users find reasonable value through free monitoring of non-network devices, perceiving Auvik as a comprehensive solution for larger infrastructures.

To learn more, read our detailed Auvik Network Management (ANM) vs. Centreon Report (Updated: April 2025).

Auvik Network Management (ANM) vs. Centreon

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Auvik Network Management (ANM)

Ranking in Network Monitoring Software

2nd

Ranking in IT Infrastructure Monitoring

3rd

Ranking in Cloud Monitoring Software

3rd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

186

Ranking in other categories

Network Troubleshooting (2nd), Network Traffic Analysis (NTA) (2nd)

Centreon

Ranking in Network Monitoring Software

25th

Ranking in IT Infrastructure Monitoring

22nd

Ranking in Cloud Monitoring Software

18th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Auvik Network Management (ANM) is 0.6%, down from 0.7% compared to the previous year. The mindshare of Centreon is 2.9%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Jeremy Campbell

IT Manager at Seyer Industries

Enables us to get on top of issues before they become an outage

When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.

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Caulson Chua

Technical Services Manager at ATS

With fewer staff resources, we can identify and address issues before the system goes down

Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Auvik's GUI is user-friendly and well-designed."

"It also integrates with our ticketing system. We use ConnectWise and having that integration is valuable for billing and for all-around general management. Having one product that can integrate with everything is valuable because we don't have to worry about building out APIs or custom maps to do that for us."

"I like the ability to see bandwidth utilization on all the interfaces, and the automatic configuration backups are also useful."

"The most valuable feature is the alerting system."

"The most valuable feature is the notification that alerts us to an offline server, whether the server is rebooting, resetting, or if we have network issues with the internet service provider."

"Automatic network mapping, alerting functionalities, and TrafficInsights are valuable."

"The most valuable feature is device discovery through SNMP."

"Monitoring is probably the most active thing Auvik does for us. If a particular device on the network goes down, we have that granularity to see which network element is causing the problem."

More Auvik Network Management (ANM) pros

"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."

"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."

"Predetermined templates allow for simple and fast service monitoring configuration."

"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative."

"For servers and for applications, it was very, very efficient."

"We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation."

"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

"E-mail alert notifications are valuable."

More Centreon pros

Cons

"For pulling up the devices, the dashboard is a little bit sluggish. I know there is a lot of data, and I am starting to get nitpicky here, but this is the only thing. The dashboard is a little sluggish, and you have to keep the filter on sometimes."

"There is room for improvement on the development side. As new devices and models come out from different manufacturers, they aren't always supported by Auvik right away. For example, Sophos switches came out within the past year and we only have CLI support right now for those..."

"I requested that Auvik implement an alarm system to notify me immediately of any disruptions or anomalies."

"The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details."

"It's not the most intuitive dashboard."

"To improve customer onboarding, Auvik could consider offering a free tier of the product."

"It's missing the license checker feature. We are using Salesforce and the license is a really crucial part of the development, and we have to monitor it. Now, I have to write a script and then run it on a random Linux box and get a notification if it's expiring. It's a really specific feature. I'm not sure Auvik will develop it."

"The onboarding could be a bit better for Auvik. We've had a few issues out of the gate because we already had an existing Auvik setup that was invalidated. Given that we're a new customer, it's taken a while to get support for these issues. It's taken a couple of days, but I would have thought that as new customers, we'd get priority support until we've got the solution running."

More Auvik Network Management (ANM) cons

"There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation."

"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."

"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."

"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."

"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."

"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."

"This solution lacks service monitoring in the cloud."

"It is necessary to improve service monitoring of database services in the free version."

More Centreon cons

Pricing and Cost Advice

"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like."

"While their pricing aligns with competitors, the benefit of having these additional devices monitored for free makes Auvik a compelling option."

"The value is there. It's not that expensive per device and it's licensed per device. Unlike some of the other tools that I use, it's not real expensive. It's a good value for the price."

"The pricing is by device. We have 75 devices, which is a little more than we really need. With school and volume discounts, it is still a little over $16,000 annually. Our WiFi access points are not being billed, but all our switches and routers are."

"If you're a small company, Auvik is probably quite reasonable. But we've got 500 servers, so pricing suddenly became a lot more of an issue. There needs to be better bulk pricing for it."

"The pricing is pretty reasonable for what we get. It's billed by certain, core network devices that it monitors, but I'm not billed for all the devices it monitors. For example, wireless access points and small things like that, throughout the network, are not billed."

"It's absolutely worth the money. I would probably charge more if I were them. They don't charge you for anything that's not a router, switch, or firewall controller, or a network device. So, you can throw anything like servers and ESX hosts."

"The price that Auvik is offering us is a little bit steep."

More Auvik Network Management (ANM) pricing and cost advice

"The pricing is acceptable."

"Centreon is an open source product. Thus, there is no need for licensing."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."

"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."

"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."

"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

More Centreon pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Computer Software Company

19%

Financial Services Firm

11%

Government

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Auvik?

The most valuable feature for us in Auvik is the network topology.

What is your experience regarding pricing and costs for Auvik?

Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.

What needs improvement with Auvik?

The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details. Improvements in the network exclusions part would be helpful, as well as enhanc...

What do you like most about Centreon?

What is your experience regarding pricing and costs for Centreon?

The tool is cheaply priced.

What needs improvement with Centreon?

The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegr...

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Product Reports

Auvik Network Management (ANM)

Download Auvik Network Management (ANM) product report

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Overview

Auvik is a network management software that provides real-time visibility and control over network infrastructure.

It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.

With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.

Auvik

Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.

Centreon Features

Centreon has many valuable key features. Some of the most useful ones include:

Supervision of hybrid infrastructures, from one end to the other
Open and flexible architecture
Open-source solution, downloadable for free
Filtering capability in GUI interface
Proactive end to end monitoring
Easily configurable and simple to handle
Dedicated dashboard widgets
Scalability
Independent application for monitoring
End to end reporting with actual logs

Centreon Benefits

There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:

Single platform, multi-user rights & access: Centreon is designed with built-in ACL, allowing enterprise users access to the monitored data on a need-to-know basis.

Smart data-mapping for customized macro & micro views: Centreon provides real-time custom views in multiple screens with graphic-rich data mapping, which also enables monitoring operators to act and troubleshoot from a distance.

Ready monitoring intelligence & reporting: With Centreon, you can easily generate reports of essential operational KPIs by using pre-configured templates, and add reports as needed by exploiting the dedicated monitoring data warehouse.

Reviews from Real Users

Below are some reviews and helpful feedback written by Centreon users.

PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”

Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”

Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

Sample Customers

Information Not Available

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Auvik Network Management (ANM) vs. Centreon