Camunda Reviews

Businesses using Camunda report swift return in processes critical to operations and greater satisfaction from cost efficiency compared to other systems. They note a reduction in incidents and maintenance needs, increased productivity with saved developer time, and significant man-hour cost savings through reusable code. Though initial design costs remain unaffected, operations costs are lower due to Camunda’s stable platform. Some opinions suggest a longer timeframe is necessary to fully observe benefits.

Camunda offers both a free open-source version and a commercial enterprise edition. Many organizations find the open-source version cost-effective as it incurs no licensing fees. However, enterprise users cite licensing costs ranging from $50,000 to $100,000 per year, with pricing influenced by factors like process instances and user numbers. Some perceive these costs as high, especially for small companies. The enterprise version offers valuable features such as support, dashboards, and migration capabilities, which users often find worthwhile.

• "We use the free version."
• "We use a community version."
• "Camunda's pricing is good."

Camunda users leverage it for automating business processes, workflow management, and process orchestration across various industries. Common uses include fast prototyping, credit flow processes, rules-based API creation, and financial process integration. It serves sectors like banking, insurance, telecom, and government, facilitating tasks such as onboarding, order management, and digital transformation. Camunda's open-source nature and modular design enable customization and integration with existing systems, aiding in efficient process automation and management.

Camunda's customer service receives mixed feedback. Many praise its engaging community and helpful free resources. Some find their technical support excellent, noting fast responses and knowledgeable staff, while others face challenges with response time and consistent support personnel. Documentation is often sufficient for issues, but users highlight the need for regional support and a stronger knowledge base. Paid support is noted as beneficial, especially for complex use cases, but some find its cost and model unclear.

Camunda's initial setup is generally straightforward and quick, often completed within a few days. Users appreciate its ease of installation, likening it to setting up common software like MS Office. Some users find it complex, requiring customization for specific needs and integration challenges. The support from Camunda or with community help significantly aids the process. Java expertise is beneficial, though non-Java developers may face difficulties without guidance. The deployment model varies between on-premises and cloud usage.

Camunda offers significant scalability, leveraging a lightweight architecture with Spring Boot and Docker for efficient horizontal and vertical scaling. Challenges can arise with database dependency, but partitioning in Zeebe addresses these issues. Users note that proper configuration is crucial to optimizing performance. While scalability is generally praised, experiences vary, with some facing challenges such as database performance bottlenecks. Camunda is suitable for diverse organizational sizes, supporting substantial user bases across industries, yet improvements in documentation are suggested.

Camunda is highly stable according to numerous entities, demonstrating excellent performance even under substantial workloads. Many have conducted load tests, citing no significant issues, particularly when properly configured. Some experienced minor performance hiccups or challenges when integrating with other technologies, but these were typically resolved without affecting operations significantly. Camunda consistently receives high ratings for stability, often between eight and ten out of ten, indicating reliable and robust functionality for various applications.