Camunda Reviews

Name: Camunda
Brand: Camunda
Rating: 4.1 (76 reviews)

Vendor: Camunda

4.1 out of 5

76 reviews
89% willing to recommend

3,550 followers

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What is Camunda?

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

Get the Camunda Buyer's Guide and find out what your peers are saying about Camunda, Sparx Systems Enterprise Architect, SAP Signavio Process Manager and more!

Camunda is the #1 ranked solution in BPM Software, #1 ranked solution in top Process Automation solutions, and #2 ranked solution in Business Process Design tools. PeerSpot users give Camunda an average rating of 8.2 out of 10. Based on the analysis of the 76 most recent Camunda reviews, the overall sentiment is positive, with a sentiment score of 6.9. Camunda is most commonly compared to Sparx Systems Enterprise Architect: Camunda vs Sparx Systems Enterprise Architect. Camunda is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 27% of all views.

Helped 823,875 peers since 2012

Featured reviews

Peter Broucke

Enterprise Architect at Proximus

Probably one area I look forward to has to do with AI and how Camunda sees the AI angle on workflow. I know they're working on that or at least communicating about it. They already have versions to run on the cloud, so they've tackled that. We're looking at what they will come up with otherwise. As long as the product gets enough traction and evolves, we're happy. With open source, you can monitor what's happening. If the product is being left by many customers, that's a sign. We're also users of Camunda, and you can watch one of our guides' presentations in the States about one of our implementations. Our focus now is on developing service management and DMN APIs for the platform. AI is something we take into consideration, but we'll see what additional benefits it could bring and how to interconnect it with our data or AI engineering.

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Edy-Robert Tudosie

RPA Developer at Deutsche Bank

We have one process that was migrated from our RPA department. It used a series of UI elements for client cases, but now it is streamlined using API calls in the background. The process is more stable and efficient because it processes cases faster without being affected by UI changes like new buttons or pop-ups.

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Joscelyn Jean

IT Solution Architect at a government with 10,001+ employees

We're trying to put the people from the business to do it. We are using APIs, and we have open APIs to define our APIs and the request-response that each call requires and sends. So, to base the mapping on that, there was nothing to help. I know that with some tools, such as Oracle tools, you can see the input and expected output. With drag and drop, you can take one property from the left and drag it to the right, and it does all the mapping itself, but that's not the case with Camunda. So, for me, this is something that can be improved. If you stick to the basics, it can be pretty easy. If you need to extend, as we did with custom plugins, this is rather hard because the documentation is not that great. Everything is there. It is an open-source tool, and we had access to classes and documentation, but there was no great explanation on how to use them. There were also not many examples. It was pretty hard to go this way, but if you stick with the basic functionality, it is a great and easy tool. Another thing that we struggled with has already been fixed. They now offer a SaaS version of Camunda. We struggled a little bit with how to deploy Camunda in our infrastructure. The way it was designed was that the database can easily become a performance bottleneck. It is something that they could improve. They can provide more examples of how to implement a scalable solution using Camunda.

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Camunda mindshare

Product category:

As of December 2024, the mindshare of Camunda in the Business Process Design category stands at 12.0%, up from 10.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business Process Design

PeerAnalyst reports

Type	Title	Date
Category	Business Process Design	Dec 18, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 18, 2024	Download
Comparison	Camunda vs Visio	Dec 18, 2024	Download
Comparison	Camunda vs ARIS BPA	Dec 18, 2024	Download
Comparison	Camunda vs Sparx Systems Enterprise Architect	Dec 18, 2024	Download

Title	Rating	Mindshare	Recommending
Sparx Systems Enterprise Architect	3.9	11.6%	87%	99 interviews Add to research
SAP Signavio Process Manager	4.1	8.9%	89%	59 interviews Add to research

Valuable Features

Camunda's most valuable features include lightweight, scalable architecture; extensive BPMN, CMMN, and DMN standards; open-source flexibility; ease of use even for non-technical users; intuitive BPMN diagrams; integration with various languages and microservices; user-friendly UI; and robust REST API capabilities. It enables effortless process automation, supports microservices seamlessly, offers customizable workflows, and provides real-time modifications. Users benefit from drag-and-drop interfaces, comprehensive connectors, and strong community support.

"Camunda is the best among similar solutions like JBPM and Activiti."
"The architectural part of Camunda for workflow design is highly valuable, especially the Camunda Modeler, which allows quick process design and implementation."
"The use of Java is a big plus for our intern developers, and Camunda scales well, as many of our departments are already using it in production with dedicated teams."

Room for Improvement

Camunda faces challenges with UI improvement, including customization and ease of use, which affects organizations relying on it. Users demand enhancements in performance, scalability, and internationalization. The proprietary interface proves difficult for customization, leading many to create alternative UIs. Support for diverse programming languages and integrations is lacking. Improved documentation and community support are needed. Enhancements in process visualization, collaboration features, and security measures are also necessary to meet user expectations and streamline operations.

"The deployment model could be improved for easier implementation. More open documentation would be beneficial to understand the deployment process better and facilitate easier setup."
"The deployment model could be improved for easier implementation."
"The setup process is a drawback as it has many dependencies, which affects our ability to migrate to Windows eleven due to security concerns."

ROI

Users experienced a positive ROI with Camunda due to efficient processes and cost reduction, especially in development efforts with reusable code. They benefited from the dashboard and BPMN features, enjoying increased productivity with 30-40% developer time savings. The cost-effectiveness compared to other systems was highlighted, although some users noted that long-term investment is needed. Overall, Camunda's robust toolset and integration capabilities contributed to its value for large financial companies.

Pricing

Camunda offers a cost-effective solution compared to competitors, with a free open-source version widely used. For enterprise users, pricing for the paid version can range from $80,000 to $100,000 annually. Users noted licensing fees can increase rapidly with higher usage and user numbers, and some find enterprise features valuable for specific needs. The community version provides basic functionalities, while the enterprise edition offers comprehensive support and additional features beneficial for complex, mission-critical workloads.

"We use the free version."
"We use a community version."
"Camunda's pricing is good."

Popular Use Cases

Camunda is primarily used for fast prototyping, automating processes in sectors like banking, telecommunications, and government. It serves as a rules-based API and process orchestration layer for task prioritization and workflow management. Companies employ it for integrating business processes, modeling workflows, and managing complex tasks. Users appreciate its open-source nature, making it valuable for diverse industries requiring automated task management, process modeling, and seamless data integration in on-premises and cloud environments.

Service and Support

Camunda's customer service is praised for being accommodating and supportive, especially for enterprise clients. The technical assistance is generally good, but experiences vary depending on the representative. Some users find community resources and documentation sufficient, while others mention the need for a more robust knowledge center. Enterprise support tends to receive higher satisfaction than community support. Challenges include non-standard costing and inconsistent support teams, leading to varying experiences.

Deployment

Camunda's initial setup is generally straightforward, with installation taking from a few minutes to a few days depending on complexity. Users with development skills find it easier, though beginners might encounter challenges. The ease of setup varies based on deployment requirements and project scope. While some users experience a seamless process, others face difficulties integrating advanced features or adapting existing workflows, highlighting a need for better documentation and support for more complex setups.

Scalability

Camunda features a lightweight architecture allowing better scalability compared to traditional BPM systems. Utilizing modern tools like Spring Boot and Docker enhances management for scalability and availability. Users experience minimal issues if properly implemented, as improper use, specifically in database management, may cause performance degradation. Camunda provides various deployment options and is considered highly scalable, with potential improvements needed in documentation and use cases. Zeebe, a derivative of Camunda, offers enhanced scalability through decentralization.

Stability

Camunda is perceived as stable with excellent scalability. Users report minimal issues, primarily when integrated with certain technologies, like databases under high load. Some configuration and optimization are needed for best performance. Stability ratings are frequently high, with occasional mentions of specific technical challenges. Users often utilize Camunda extensively, reporting satisfaction with its reliability. Most have not faced significant stability issues, indicating confidence in using it for high transactional volumes.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Camunda Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

14%

Manufacturing Company

Government

Insurance Company

Retailer

Educational Organization

University

Healthcare Company

Comms Service Provider

Energy/Utilities Company

Media Company

Real Estate/Law Firm

Construction Company

Hospitality Company

Recreational Facilities/Services Company

Non Profit

Outsourcing Company

Legal Firm

Transportation Company

Wholesaler/Distributor

Logistics Company

Consumer Goods Company

Performing Arts

Compare Camunda with alternative products

Learn more about Camunda

Camunda was previously known as Camunda BPM.

Camunda customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando