Service and Support
Cisco UCS Manager's customer service is generally good, with some citing limited availability for urgent issues. Technical support is highly regarded, praised for being responsive, knowledgeable, and efficient in resolving issues. Support quality is notably better in the US compared to Europe. Users appreciate the quick resolution of hardware and software errors, though challenges exist with complex incompatibilities. Despite some limitations, the support is considered reliable and effective.
Deployment
Many describe Cisco UCS Manager's initial setup as complex and requiring substantial planning. Some say it becomes easier with experience, while others emphasize the need for advanced knowledge, especially when dealing with large environments. Deployment times range from hours to months, usually influenced by the complexity and specific configurations required. Although some find it straightforward, others note the difficulty compared to alternatives, highlighting the significance of the required configurations and integration.
Scalability
Cisco UCS Manager is deemed highly scalable by users, though some note limitations in capacity beyond 160 blades. Many appreciate its ease of scaling, often rating it positively for scalability, yet some mention licensing requirements for expansion. Usage varies among businesses, with adaptability to varying scales highlighted. While some anticipate future expansion, others find the existing setup sufficient. It supports medium to enterprise levels efficiently, reinforcing its broad applicability across different needs.
Stability
Users generally find Cisco UCS Manager very stable, with many rating its stability between seven to nine out of ten. While some encounter occasional issues related to memory or bugs during upgrades, they appreciate the support received from Cisco. Certain users experienced initial memory failures, which were resolved with firmware updates. Stability is often praised, with some users never facing any significant issues or crashes, highlighting its robustness compared to other options.